Northwestern Mutual Life Insurance Reviews

After my father died, I spent a few years collecting all the policies that my dad had kept on me while he was alive. They were supposed to transfer to me, but it was difficult to get NML to pay attention long enough to send them to me. They still wanted me to pay them, but they wouldn't transfer ownership. I only got them to act A YEAR LATER, when I stopped paying.

I came on here to check the reviews of this company because of a phone call I just received from the financial advisor. I missed a call and when listening to the voicemail it was from a guy named Nick who "got my information from his cousin Bo." Bo told him that I was a good person to connect with and he wanted to reach out.

Started eight years ago, advisor was at the house once a month until the investment was made then it was fewer and fewer then when I wasn’t adding money it was hardly ever. Then could never get a hold of anybody and unfortunately apparently he’s the only one that can do anything with the account nobody at the main office has a clue. Example… Tried to reach financial advisor to lock up money. He was on vacation. I needed it done now. I called the office The advisor on the phone told me if I locked it up I wouldn’t be able to reinvest more than $100,000 of that money. So I did not do the transaction.

This review is specifically for Giordano ** out of San Francisco, Ca. He does not care to remember important investment numbers agreed upon in meetings but does take the time to make a long list of people from your social media that he wants you to refer him so he can make more money off of you. He will uncomfortably list out each person and then make you feel bad for not agreeing to refer them. He will also debit your account without telling you in advance. He initiated money to be drawn from my account for an IRA then in our next meeting asked me how much I wanted to contribute each month.

After paying very high premiums for over 20 years, now that I need assisted living, they are doing everything they can to deny me coverage. I’m 90 years old with many ailments, but according to them, I’m not qualified. What a waste of my money. I have nowhere to go for help.

I have been a customer of Northwestern for 30 years and have encouraged my family to buy products from the company. I deal with agent, and he has only met my husband or spoken with him on a few occasions, and I have made every insurance decision for my immediate family. We have 9 policies with the company. However, I always feel like he would rather deal with my husband. Recently, I had a need to contact the billing department directly instead of the agent. I didn't want to call him because he always tries to sell us more insurance and I didn't have time for that today.

This entire company is dog water. They treat their customers like TRASH and their employees even worse. DO NOT GO HERE, DO NOT WORK HERE - TRUST ME: THEY DON'T CARE ABOUT YOU. To Northwestern Mutual, anyone is dispensable. If you wanted a little faith in humanity, then never walk through the doors of a Northwestern Mutual. I have been planning my life around the job they offered me, which I accepted, but then they told me TWO WEEKS before my start date that "things aren't going to work out." AFTER I'VE MADE PERMANENT LIVING ARRANGEMENTS AND PLANS AROUND THE JOB. Their entire company is a massive scheme, a ploy to get the most money in the CEO's pockets no matter who they need to take down in the process. I will never take my financial planning needs to Northwestern Mutual. I HIGHLY suggest you do not either.

Claimed to be the best in the market place. I subscribed whole life insurance with them, was 4 months into the contract when they found out about a tax issue and had to cancel my contract. They didn't offer any proper solution. Very unprofessional. Stay away.

As soon as I provided all the documents, they start to take money from my account, my agent did not answer my calls, I never had a policy, I speak English and Spanish, I decided to call customer service in Spanish and the service was even worse. I recommend stay away from this company.

I have a life insurance policy that I requested in December to close. I am not paying any more premiums so they are taking the premiums out of my cash value. Charging me 8% loan on this. Run from these scammers. We have had this policy for over 30 years. I no longer want or need this insurance.