Liberty Mutual Life Insurance Reviews

Because I had a life insurance policy with LM, I thought to lower my increasing auto insurance with another company by switching to them. This is a lesson in NOT believing advertising. The first rep took my info and set up a policy; when I went to check on it and make the first payment, they had the policy completely wrong. The 2nd rep. supposedly changed the policy but could not send the corrected one for me to sign.

This company is a joke. Someone named Elizabeth case manager don't use her. She shortens your checks. I'm entitled to use this STD first time in 14 years and she messes up every other check making up some excuse. Class action suit needed!!

After my husband died Liberty refused to pay me his spouse because their headquarters were in Illinois not Texas. Texas is a common law state, my spouse and I were common law for 7 yrs and Liberty refused to follow our state law where we lived and from the state we paid for their insurance. Instead they gave insurance to my father in law who bought a new car. And myself and my children were left with debts, mortgage, broken sewer lines and the death of our husband, father and sole provider. We paid 250 a month for what? No insurance nor 401k that my husband paid so his wife And kids could be taken care of. We lost our home, car, everything in the home just trying to pay for everything. They go and gave it to father in law that we saw 1hr a year on Christmas because they say they don't honor Texas state law of common law marriages.

I have copies of a policy, they said it does not exist. The Hewitt customer service say it is not in the system because it lapsed. They sent me a letter of the lapsed policy, however, I never received that letter. I said that never happened, then they said I had to retire from Liberty to qualify for the policy. I received a retirement policy from the Federal government when I left them, so I am not believing them. They will not allow me to have this policy, and I am retired. I just want what I'd rightfully mine, I worked hard for my retirement.

I don't like being lied to. Increased payments. Rude. Take out automatic payments. And take out 2 payments instead so my balance in the negative. Had them for almost 1 year and there will not be a 2 year.

Liberty Mutual is the life insurance company I am with. They offered great policy options, explained them thoroughly and helped me find something that fit my needs and my budget. The staff was very personable and I was comfortable talking with them about what I was looking for. I appreciated the help they gave me and ability to answer all my questions.

Always available to help in any situation I have. I believe I am getting the best insurance possible and certainly feel that we get a reasonable rate on all our insurance needs.

Our family has been insured by Liberty Mutual for years. We have both Auto and Life insurance policies. The representatives are always very helpful and the rates are great. When I had an auto accident a few years back they were very efficient making sure that everything was okay and let me know that if I needed anything to just give them a call. That was a great relief to know that they were genuinely concerned about me and my family, and the process went without a hitch. Thanks Liberty for being there for me and my family.

I really don't have any experience. I got the insurance through my credit union years ago and all I do is pay them through my checking account every month and every year they send me my new insurance cards and my new renewal information. Every now and then I may add a car or take one off but that's about it. Any accidents I've been involved in I was always hit in the rear of the car so I was never at fault and the other drivers' insurance had to fix my car.

Liberty Mutual also carries my life insurance and homeowners along with my auto, they have done so for the last 15 years on all cars and homes I have owned and have provided nothing but great service and I would highly recommend them to anyone.

We have not had to use this company so I cannot comment on much but I do know that we didn't have to have any physical exams or fill out excessive paperwork to be approved for the insurance. The cost is reasonable.

The insurance is suffice to provide final expenses at a cost I can budget. I have had this coverage for over 5 years and have had no billing or service problems with the company.

My life insurance company is purchased by myself through my weekly paychecks with my employer. I'm not sure how to respond to this, as I have not had to use this insurance. I feel quite comfortable with my employer's choice of companies to choose for their insurance. My insurance is Blue Cross Blue Shield. I know from working as a Certified Pharmacy Technician that BCBS has been around for an extensive period of time. I have not heard any negative comments regarding our life insurance company. As a woman working as a CPhT for several years, I have had the opportunity to work with many insurance companies on a daily basis. I would recommend BCBS to anyone, as I have not had any negativity on my own behalf. Thank You.

They are really good and knowledgeable. They have been very helpful in answering any questions or issues I may have had. Also their call center is fantastic as is the website for any problems you may have.

They are very caring and they understand that sometimes you have an emergency and can't pay your premium and they will work with you to make sure your insurance doesn't lapse. They are also excellent with handling insurance claims.

Don't necessarily understand products available or which is best for me at 58 years old. Only want a little insurance -- $25,000-$100,000. Want final burial and a little to let wife throw a party.

I would recommend this insurance to others. I think that it is great for the money I pay for. It will cover all the expenses that need to be paid. There was no physicals to go through before getting this insurance. It covers both my wife and me. The application process was short and to the point. This insurance has a great reputation and is well known throughout the country.

I have term life. YOU are buying just protection so there is nothing complicated. I have a fixed price for 20 years -- approximately $85 monthly for $200,000 in life insurance. The policy still has about 7 years left. After that I have an automatic renewal option but of course I will be a lot older so the price will be out of my range. At that point I will no longer need that much coverage as the mortgage will be paid. If I don't make it, my wife will at least have enough to live comfortable as her social security is not very much monthly.

I hit a deer last year and they promptly got me a rental and let me extend it out until the car was finished and the repair was excellent. No hassles or questions and no rate change.

They have fair rates, and I feel like they care about me and my well-being. They've always been there for me. And the older I get the smaller my Bill becomes. And they guarantee my rate never increases even if I have a new illness or am hurt.

Liberty Mutual, they have been extremely helpful in keeping our premiums low. When I provide lower quotes they match it. They give us suggestions on how to keep our premium cost down such as defensive driving courses and umbrella policies. They have great customer service. Always willing to answer a question. Easy to sign up, make changes. Easy to use website and portal to make changes and check information when I am able especially as I work and am not available during business hours.

I have been with Liberty Mutual insurance co. for more than 40 years. I never had a problem when I had a claim in which they took care of the problem with ease. I have Liberty Mutual for my auto as well as my house insurance and would recommend them to anybody. Whenever I had a claim {not too many} they handled it with no problems.