Esurance Renters Insurance Reviews

They are really nice and help you when you need it and answers all your question. They are there when you need them anytime anything that happens. They have a good claims process. I haven't had a problem with them at all. I really like their policy. It is a good one. I think they have a lot of options I think that are good in a lot of ways. They have a lot of different coverage. I have a good one. I don't have a lot of them that were good - I pay a little not a lot.

Satisfied and very good service. Can provide whatever the customer wants. The voice I hear is clear and loud. No statics on phone. Good personality and advisable. Good security. Be good sometimes. Don't be judgmental. Even they're customer service they need to respect them and give them a respect. We must know the quality before quantity of each other. Know how to recognize others. Can be not good sometimes but overall it's good and know how to communicate with others. Specifically in the one who needs. Coverage of all it's satisfied. Because you know they have good policy, a security, a good communicator and cashier. They are all pleasant and beautiful.

Someone lived in my apartment previously and they need their information. How can I provide that info. They wanted to cancel my insurance policy if I cannot provide. It's funny. I switched to another insurance company. There are many insurance companies out.

Thanksgiving weekend 2014: I am from FL, I rented a car in NC. While merging onto the highway the man behind me sped up to block me from merging. The rental car I was driving had some very faint marks behind the rear tire. The man's headlight was broken. I report the claim to Esurance. I receive an email a couple of days later stating that my claim representative was **, and that if she hadn't reached out to me yet, I should call her. So I call her. That was a HUGE mistake. The woman so very rude, stating that it was a auto email, and that she was busy with a lot of other claims. She didn't have time to deal with my claim. After a few minutes of berating from ** I asked to speak with her supervisor. She said he wasn't available and hung up on me. I called back and she ignored my call. So I called the Atlanta claims dept where she works and asked for her supervisor. He was a very nice man who did her job for her.

Called Esurance to get a renter's quote for my 80yr old mother. Rep transferred me to "agent" who then started asking me questions until I figured out - no warm-transfer, so no-clue why I was calling. Started over saying, just want a quote for my mom's apartment. He said, "Esurance does not have renters. We are their sister agency." Then as we got closer to quote, I hear him filling out form of yet another 3rd party. I stopped and said this is fraud/not trust worthy and I was transferred from 1 company to another without my knowledge. My State Farm agent provided me a basic quote in 3mins... I said mom's new apt address is xyz and presto. Where is our Government to limit the "trickery"?

After seeing the commercials for Esurance, I decided to get a quote when my Allstate (yes, their parent company) was up. The quote online was significantly less that what I am currently paying. I thought this was odd so I contacted customer service via phone. After taking all of my information, setting up the policy & payment schedule, I checked my email to print out our new insurance cards. To my surprise, the rate on the email was over $250 more than the agreed to rate with the agent. I contacted Customer Service immediately to find out where the discrepancy was.