DentalPlans.com Reviews

I recommend this company because they're absolutely wonderful. They Care about you and how you feel. I usually don't like going to the dentist because I'm nervous but they made me feel totally comfortable and relaxed. I really appreciate the way they helped me and I totally recommend using this company. Sincerely Keanya **. God bless

So, I went online to search dental plans and came across www.dentalplans.com also know as Dentegra. Sounded good. HOWEVER, after signing up I discovered I could get dental insurance through my employer four days later. I went online to cancel the plan which offered a 30 day Money Back Guarantee BUT NO! You can't just cancel online, you must call them and be subjected to a totally annoying speech which basically is meant to intimidate you into keeping the plan, otherwise known as customer retention. Then, once they agree to cancel your plan, you're put on hold FOREVER, while they "process your request".

Only participant I found was a dentist that offered their own personal plan for less money. Notified Dental plans Not to renew & they did anyway. They even renewed over a month before expiration. Showed my bank the paperwork & they reversed the transaction. Find a good dentist & negotiate a plan with their office or get the name of a good dental plan from them.

Had plan for one year and canceled and was charged again for another year. 199$. Only refunded 69$. They said they never received the cancellation so I was charge for the renewal and they still refuse to refund for payment. Very disappointed seeing I am not from this country I needed many translators to help but still no empathy from this company.

Do people know that this is not insurance? It is a discount plan, not an insurance policy. Real insurance policies are expensive and can cover a family. Discount plans are for one person unless you pay more.

I purchased a dental savings plan based on the fact that my dentist was listed as participating in the plane on their website. When I went to do some serious dental work the dentist informed me that they do not to participate in any savings plans including the one I had purchased. I called the Dentalplans.com and they reached out to the dentist and confirmed that the dentist does not participate. However they refused to refund my money. They clearly misrepresented the plan and induce me to spend over $150 on a plan that was worthless to me.

DentalPlans.com took $144 from my bank account last week without notifying me. They didnt ask if I wanted to renew nor did they even send a receipt for the deduction. I did not authorize this. I had a bill to pay but cant pay it now because they are holding my money. I used them in August. It wasnt time for billing. This is January. I closed this account. I will not use them again because they stole money from me without telling me anything. I am still waiting for my money to be returned. Im mad. Cant pay my electric bill because they took it. They should always ask the customer if they want to renew. Stealing is a crime.

I tried to cancel plan because the actual dentist cost is nowhere near the plans advertised costs & was told a supervisor or manager would call back. No one called back. I notified the BBB & they never contacted the BBB. Then they renewed the plan without my OK. Stay away.

I called as soon as I got a letter with new cards to cancel and they automatically charge $20 to cancel. It is not a reliable, honest company. Plus the discounts I got were not very much and the savings did not cover the cost of the plan. This is not a good product for the consumer. Be careful!

They will NOT let you cancel your membership. When you call them you have several options. If you call to cancel, you need to "PRESS 5": It's a SCAM, because when you press 5, you never get to talk to anyone. I tried three times today 2/10/20, but each time I pressed 5, I waited 10 minutes on the phone and NO ONE ever picked-up. They don't respond to email and their "live chat" is NOT on. Since I don't want to renew my membership, I will file a complaint with the Florida BBB tomorrow, and I already told AMEX NOT to accept any charge from them.

DentalPlans.com renewed my membership without my permission! After asking them to remove my credit card from their site several times, they continued to save it as payment method and charged it without my permission. I do not have an automated renewal option on this plan. Had to contact my credit card to cancel and remove my card info. Also, they call every other day to remind me to renew my plan. That's no way to conduct business... I do not recommend DentalPlans.com!!!

I went through their site. They give you a price for a dental plan. As you're going through the process they give you a code for an additional 20% discount. When you get to the end and are ready to buy you use the code and BAM nothing taken off. I used the online chat to ask about this and was told the discount was taken off the plan on page one. They could offer no reason for giving a useless code. After reading these reviews it's nice to confirm they are the scam I thought they were.

I could have written all the poor reviews on this site. I paid for a dental discount plan (that used the Aetna name) based on the list of dentists DentalPlans.com had posted. Not one "dentist" in my city or any city within 50 miles takes the plan. There are "oral surgeons" who take the plan but (this is a rural area) these people only take x-rays and perform tooth extractions. No general dental work like cleaning and fillings. When I asked for my money back DentalPlans.com refused saying I was out of my 30-day trial period. The reason it took so long for me to request the refund was because every time I called DentalPlans.com to cancel they gave me the names of one or two "new" dentists to try. Not one worked out. If you need to look for a dental plan DO NOT USE DENTALPLANS.COM. I should have known by the entirely too long list of company names and providers that this was nothing but a sham.

They put me on an auto renew without my consent charging me for 2 years without my knowing. I also never Received an email about it. When I recently noticed they charged me on my statement I gave them a call to receive a refund for a service I haven’t been using for 2 years. They said they have a $20 non refundable charge. I would be fine with that if signed up and changed my mind but I never signed up for auto renew. Be aware they will charge you without you knowing and they have terrible customer service!

They take your money saying that dentists are accepting the reduced savings rate. Their idea of accepting dentists is for them to send the dentist the info and then list the dentists as a participating dentist without confirmation from the dentist. When called out on this they claim it was up to that dentist to not accept the guidelines of the program to get themselves removed from the participation list. That is not how any insurance works. That would be like sending me info listing me as a male and it is up to me to say not I am female otherwise with no response from me I must be what they say, a male.

After seeing a renewal charge on my bank account, I reached out immediately to get a refund as I didn’t need another year of the plan. I was continually transferred and as soon as I was connected with someone able to process the return, the call was dropped. This happened multiple times over multiple days. I finally tried again and they’ve told me that I had 60 days to reach out and speak with someone, which I did, and that since it had been more than 60 days, they were unable to refund me. It seems like they’re doing everything they can to avoid giving refunds. 0 stars.

After reading the reviews I'm surprised at all the low ratings. Although my dentist wasn't exactly happy I had found he was a member of DentalPlans.com he honored my card. I needed a good bit of dental work and the reduced costs have saved a great deal of money.

I bought a plan from DentalPlans.com thinking that THEY were supplying the discount plan. After researching my Careington Care 500 plan, I realized that I could have bought the same plan directly for less than half the cost. All you are paying DentalPlans.com for is to be a middle-man (and for a 150% mark-up). Look at the 5 star reviews, most look like they were paid-for reviews. All this company does is fool people into wasting money for them to pick a random dental plan for them and provide an outdated and completely incorrect list of dentists that accept it.

You should know before you sign up with Dentalplans.com over the phone. There's is a $20 non-refundable processing fee when you renew after your first year. They don't tell you this! We did not use their plan the whole year and called Dentalplans.com to cancel plan 30 days before the Oct. 2019 automatic billing date. They said will refund me full amount except for $20 processing fee. A total rip-off for people looking for ways to save money to have dental.

I also canceled plan and continue to be charged, they just ignore my calls to cancel. Last call they agreed and lo and behold I was charged again. Yes beware of this company. Very disappointed. Sounded so good at first.

My family has used DentalPlans.com as a dental insurance provider since 2014. While not a very impressive plan (the coverage is a small percentage of the total dentist visit costs), we have taken available of the services with no issues. We received a letter from our long-time, excellent dentist that he will no longer be accepting our dental insurance from DentalPlans.com. So, I called DentalPlans.com to cancel my premium auto-pay, and to request a refund for the remaining four months of the policy that we had prepaid and would not be using.

I had been searching for dental insurance for days and had looked at DentalPlans.com and noticed they offered “complete” insurance and savings plans. I did all the work online to get it set up and after hitting enter realized it was not the plan I wanted, so within 10 minutes called to tell them that was not the plan I wanted. They cancelled the policy, but refused to give back the processing fee of $20.00. This is a SCAM; they did NO WORK for a processing fee. I did all the work looking up dentists and filling out the forms online. THEY DID NOTHING FOR THE 10 minutes that they had me online. These savings plans are not worth anything, so be careful dealing with these scammers.

I signed up for this card on March 27, 2018. I thought I had to renew it myself. I thought I had to renew it myself if I liked it. I tried it the first month and found that the discounts they offered were minimal. The second time I tried to use it my dentist said it was not active, which made sense since it was April 30, 2018. I let it go. After this time my husband and I split up and I moved. He didn't notice for months that he was being charged an auto renewal fee. Over a year later he tells me he has dental payments coming out of his account. I call immediately and cancel it and then ask to speak to a manager or supervisor. No one comes to the phone so I ask them to call me asap. No one does. Months later I get an email that their auto payment has failed.

I made an enquiry over their website but a cursory review of other plans showed this company to be a total scam. Now, 6 months later, they are still calling me every day and harassing me. Repeated calls to their contact center to stop are pointless. Don't ever give them your email or phone No.!!!!

As I did not get the savings to make the plan worth renewing I was planning on cancelling. However, Dentalplans.com renewed six weeks before my year expired, even though they clearly state on their website they renew three weeks before the current plan expires. I called to have it reversed but was charged a $20 processing fee. Shady!

Worthless plan and there are much better options if you shop around. They also auto renew and don't tell you they did so. Customer Service agent was a queen B with attitude. Avoid this company! Do not sign up with DentalPlans.com.

I purchased the discount card from Dental Plans.com and realized too late that they give you a next to nothing discount. I did not think this through prior to buying. If this is not insurance then the dentist gets no payment! Why would a dentist give me a discount for having this card? Ha! I have to get a crown and the break I get is %5! I actually get a better break from the dentist, which will be 15%. Don't buy it.

DentalPlan.com is not insurance. It is a plan you pay for that gives you the impression they will get you dental discounts not otherwise available to the consumer. The first thing my dentist told me was to get out of this plan and find an actual insurance company. Of course I've already paid for the plan for a year, so it's not likely I'll get my money back. The dentists in my area generally offer the same discounts automatically without signing up for this plan. I've talked to several dental offices in my area and they all told me the same thing - that I should acquire insurance. I'll try to get my money back, but I doubt if they'll give it to me.

Honesty is a big factor. In this case I believe the business is based on trickery. When attempting to sign up for the plan I chose and trying to make the payment through PayPal, I got the message that the transaction cannot be accepted/completed. Because I did not have my credit card nearby, I closed the application and bought nothing. Few minutes later I receive an email from PayPal stating that my transaction went through. I ended up without the money and without the plan that I did not finalize buying on DentalPlans.com. A dispute with PayPal has no results yet. Great way of doing business...

Every dentist I've tried to contact that is listed on their site as being part of the discount plan has informed me that they do not in fact honor the discount. The plan is completely useless to me and there is no way for me to cancel the plan via their website. I have to go through various levels of customer retention. I'm going to be disputing the charge with my credit card company.