Alfa Homeowners Insurance Reviews

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About Alfa Homeowners Insurance

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Alfa Insurance offers various standard and nonstandard homeowner coverage plans. You can access its services online, through an agent or via its smartphone app. The company provides discounts for farmers, military personnel and teachers, and it has several policyholder perks. It writes coverage policies in 11 states.

Visit www.alfainsurance.com/insurance/home-and-property-insurance/home-insurance

Alfa Homeowners Insurance Reviews

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    Page 2 Reviews 30 - 60

    Reviewed May 31, 2008


    Purchased Homeowners Insurance from Alfa in 1989, never filed a claim until 2004, for water damage, the result of a hole in fiberglass bathtub. Alfa sent their adjuster, who inspected the damage, wrote the claim and Alfa issued payment. Thereinafter repairs were made. Damage involved bathroom flooring as well, as connecting room.

    On or around June 2005, we filed a second claim for damage to our cedar shake shingle roof, the direct result of Hurican, roof damage was realized when we noticed water coming in our childs bedroom, thus damage to roof and bedroom. Alfa told us to clean it up, dry it up and call a contractor for quote, which we did. In fact we provided two. Alfa sent out thier adjuster who, after depreciating the roof by a certain percentage which I can't recall, issued parcial payment, with balance after roof and other repairs were completed. The amount however, did not cover that which was required as down payment to replace cedar shake with cedar shake so we had to replace with asphalt shingle.

    Of course value of asphalt is much less than cedar shake, but no problem we happened to prefer the look of asphalt.
    Sometime later we receive notice Alfa was canceling or declining to renew our coverage.

    The cost of coverage ran around 800.00 dollars yearly. 120 % replacement, content, the works.

    We later learn that Alfa has reported the property had 4 or more claims in three year period due to water damage.

    The fact Alfa had written the claims seperately, ie, 1 for bathroom floor, 1 for connecting room. 1 for roof and 1 for childs bedroom.

    Of course finding another provider willing to write the property is impossible. Thus, our mortgage provider WaMu takes out coverage on the property. The costs is more than 3000.00 per year and for much less coverage.
    AQlfa has turned a deaf ear to our plea for assistance in correcting their error.

    We also had life and automobile insurance with Alfa.

    Where do I begin,

    Economic hardship from increase cost for coverage, inability to obtain comparable coverage due to Alfa's wrongful reporting of water damage. Increased mortgage payments, causing us to seek relief through bankrupcy. Mental anguish. Inability to sale property, as any potential buyer could not obtain coverage at a reasonable rate. Thereby, devaluing our 265,000.00 dollar home to nothing.

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    Reviewed July 29, 2007


    I had insurance on my home and life with alfa. I filled a claim on my home when we had wind damage to our roof. then in december, our storage building caught fire, I received a letter from alfa telling me that they would not renew my policy, I called the agent and he told me yes they would he would make some phone calls, don't worry about it he told me. He said he would handle it. I called him back a week later and he told me he was working on it and they would renew it. They did not renew it and therefore I was left with no homeowners insurance.

    On top of that, I husband passed away in 06 and now they tell me that I do not have life insurance on him. Funny all the other policies on the family was still good.

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    Reviewed April 9, 2007


    I complained yesterday about Alfa Insurance and I also had sent an email to the company. It was concerning a letter that I had received from them informing me that my renewel premium would include a flood exclusion. My agent called me early this morning to explain to me that my home was still covered from damage due to storms and winds which was my concern. I was impressed with his prompt reply and I want to recant my complaint that I had addressed to this web page yesterday.

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    Reviewed April 8, 2007


    I just received a letter from ALFA Insurance stating that they will not cover any flood damage. The exclusion reads, 'will exclude any and all damages resulting from flood, flash flood, surface water, waves, tidal water, overflow of a body of water, spray from any of these, whether or not driven by wind. It seems I'll be paying full price for half the coverage. I don't even live in a flood zone area! I have been a customer for many years and I don't understand why I'm getting this new exclusion unless it's a way to increase the premium without violating state laws. I really don't appreciate their methods of business.

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    Reviewed March 19, 2007


    After 19 years with ALFA homeowners insurance they are canceling my wind and hail coverage. Seven years at the present location in which my house was built to Alabama and Mobile county building codes for hurricanes. I'm approxitmatly 25 miles from the coast in a heavy wooded high area. Not only is ALFA cancelling me but also my neighbors around me. I don't live in a luxury house or a condo on the water, but a moderate 3 bedroom house.

    ALFA is recommending that I go with Alabama Insurance underwriters association. Otherwise known as the alabama Beach Pool. I'm not even on the beach or in the class that can afford a beach house. I notified the Govenor, congressman, and Al. Dept. of Insurance with no relief.


    My homeowners insurance has gone fom $350.00 in 1999 to $3000.00 in 2007 if I elect to renew with Alfa. In 2005 my insurance was $790.00 last year it jumped to $1360.00 and now its going up? Unfortunatly my insurance comes out of my escrow account which in return makes my house payment go up.

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    Reviewed Sept. 21, 2006


    In 2004 I filled a claim on homeowners for a storage building that burnt. Alfa would not renew my insurance. I called the agent and he told me not to worry about it that he would speak to the home office and that they would renew my insurance. But they didn't.

    I also have life insurance with Alfa and they told me to pay on the policy for 10 years and it would take care of us the rest of our lives. My husband passed away this year and when I called Alfa they told me that I did not have life insurance on my husband. However the other 3 policies that I had taken out at the same time was still good. When I called the agent after I had paid on the policies for 10years he assured me that the policies would take care of us the rest of our lives. Now Alfa is claiming that the policy ran out in 2004(same year as our homeowners claim).

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    Reviewed June 22, 2004

    My daughter recently married and was purchasing a house strictly based on her credit (which is good ) and the house being solely in her name. When she applied for home owners insurance she was turned down because of her new husband's credit rating. He is not on the mortgage or deed and she is the responisble party for the insurance. She has had Alfa car insurance for about 13 years.


    She must seek alternate insurance at a higher rate and may not even be able to close on her house because of this action.

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    Alfa Homeowners Insurance Company Information

    Company Name:
    Alfa Homeowner Insurance
    Website:
    www.alfainsurance.com