United Consumer Financial Services Reviews

Hired an attorney for tax purposes. They sent me to this company to get money to pay them up front. The Tax attorney for tax did not do their job so now I'm stuck with this loan. I skipped a payment because I had to hire another attorney so I asked this company to defer a payment to the end. They refused! I am paying the highest rate you could pay in the state of Illinois and now they're charging me late payments on top of it. This is the only company that I ever dealt with that wasn't willing to work with you when you had a issue paying.

Horrible! I'm paying for something that I never see! They promised me they will help me with my timeshare relief and it became to be a nightmare, I don't recommend them at all, no help at all, the lawyer they assign me was never in touch with me, I received a email back staying that we didn't have any business together. Meanwhile I'm paying to USFC EVREY MONTH FOR NOTHING. I'M GIVING AWAY MONEY THAT I DON'T HAVE, I HAVE TO WORK 2 JOBS TO PAY MY BILLS AND PLUS ANOTHER BILL THAT I WAS NOT EXPECTING, BE AWARE BECAUSE THEY MAKE YOU SIGN AND PROMISE THEY WILL HELP YOU AND THEY SCREW YOU UP. I CAN'T GET MY MONEY BACK AND I CAN'T DO ANYTHING TO GET OUT OF THIS PROBLEM, I HAVE TO PAY AND PAY AND KEEP DOING PAYMENTS. I DON'T SEE THE END OF THIS.

I purchased a mattress through Exclusive Furniture. The finance company they provided was United Consumer Financial Services. Instead of just sending you the information to start making payments, they sent a contract requiring a phone and verification on June 23. After calling three times, being put on hold for long periods, I finally got the verification. I was told I would get the code to sign up on my account by that Friday. That code never came. I cannot get into my account to make a payment without the code.

STAY AWAY FROM THIS COMPANY! This company is what you would call a predatory lender. They have horrible customer service; they say a supervisor will have to take care of that when they tack on late fees for their negligence. They reported to the credit bureaus that my payments were late when indeed for some reason they charged off my account. Being a good consumer, I called to find out why my payment was not taking and found this out. Don't you worry though they pulled it back out of charge off and added a couple more hundred dollars to my balance and horrible customer service again.

I paid off an account in full, yet monthly payments were deducted for two months (and counting) after a zero dollar balance was made. To be clear, the first erroneous payment was deducted from my account THIRTY days after I paid the balance in full. The second erroneous payment was deducted from my account SIXTY days after I paid the balance in full. Every time I call, I am told "the supervisor has to handle it". Yet the supervisor has NOT handled it and I have NOT received a refund. I am told "I sent the supervisor an email, she has to do the refund, those are the rules". The supervisor is either a fictitious character or is not doing her job and this business has STOLEN my money. Also, their website is horribly antiquated. Do not recommend them EVER.

This company does not disclose their hidden payment guidelines. If you think you are paid and full, you are mistaken. They will tell you that you still owe them and then forget about having autopay set up because they will tell you it does not automatically take any money out. To me it is very misleading and unfair. They are now asking for over $2400 when they already received over $2600 for because of a $138 difference which is still confusing when I paid the full amount showing was due. Do not trust this business! I am now struggling to pay over $1,000 by this month due to $138 that they will not accept and interest will ensue asking for over $2400 if not paid by the date.

This company has mismanaged my account for three years. They repeatedly have marked me late with the credit bureau even though I'm on Autopay. They just don't bother to take out the money so they can charge late fees. They overcharge and don't fully disclose terms. Now I'm trying to pay it off. They said my payment was declined, which my bank disagrees with. I made another payment. Now they're charging me $1400 to close it. I am beyond angry.

United Consumer Financial Services is simply the best. They definitely go above and beyond for the customer. Michelle from team 2 has been a pleasure to work with. I highly recommend this company for all of your consumer finance needs.

A terrible organisation with no morals or ethics. They teamed up with Viewable and Rhino Media which meant they played their part in scamming 100s of small businesses across the UK and Ireland. I would suggest you stay away from UCFS and a fellow finance company called Grenke.

Day light robbery. Misleading people while in tie-up with companies like Rhino Media and similar companies. Please be aware and My instinct is it's not as simple as ripping shop keepers off. They must've been doing something else. Money laundering or cleaning money through this loophole,