United Consumer Financial Services Reviews

They insisted I give personal information over the phone and told them I won't do that. They said it's a "secured line". I couldn't find their website easily, to log in with an account. I would recommend customers to check credibility of this company before using. They called my cellphone and I don't know how they got my information. My caller ID also showed that they also called from different states. FRAUD if you ask me ..

Hired an attorney for tax purposes. They sent me to this company to get money to pay them up front. The Tax attorney for tax did not do their job so now I'm stuck with this loan. I skipped a payment because I had to hire another attorney so I asked this company to defer a payment to the end. They refused! I am paying the highest rate you could pay in the state of Illinois and now they're charging me late payments on top of it. This is the only company that I ever dealt with that wasn't willing to work with you when you had a issue paying.

Horrible! I'm paying for something that I never see! They promised me they will help me with my timeshare relief and it became to be a nightmare, I don't recommend them at all, no help at all, the lawyer they assign me was never in touch with me, I received a email back staying that we didn't have any business together. Meanwhile I'm paying to USFC EVREY MONTH FOR NOTHING. I'M GIVING AWAY MONEY THAT I DON'T HAVE, I HAVE TO WORK 2 JOBS TO PAY MY BILLS AND PLUS ANOTHER BILL THAT I WAS NOT EXPECTING, BE AWARE BECAUSE THEY MAKE YOU SIGN AND PROMISE THEY WILL HELP YOU AND THEY SCREW YOU UP. I CAN'T GET MY MONEY BACK AND I CAN'T DO ANYTHING TO GET OUT OF THIS PROBLEM, I HAVE TO PAY AND PAY AND KEEP DOING PAYMENTS. I DON'T SEE THE END OF THIS.

I purchased a mattress through Exclusive Furniture. The finance company they provided was United Consumer Financial Services. Instead of just sending you the information to start making payments, they sent a contract requiring a phone and verification on June 23. After calling three times, being put on hold for long periods, I finally got the verification. I was told I would get the code to sign up on my account by that Friday. That code never came. I cannot get into my account to make a payment without the code.

STAY AWAY FROM THIS COMPANY! This company is what you would call a predatory lender. They have horrible customer service; they say a supervisor will have to take care of that when they tack on late fees for their negligence. They reported to the credit bureaus that my payments were late when indeed for some reason they charged off my account. Being a good consumer, I called to find out why my payment was not taking and found this out. Don't you worry though they pulled it back out of charge off and added a couple more hundred dollars to my balance and horrible customer service again.

I paid off an account in full, yet monthly payments were deducted for two months (and counting) after a zero dollar balance was made. To be clear, the first erroneous payment was deducted from my account THIRTY days after I paid the balance in full. The second erroneous payment was deducted from my account SIXTY days after I paid the balance in full. Every time I call, I am told "the supervisor has to handle it". Yet the supervisor has NOT handled it and I have NOT received a refund. I am told "I sent the supervisor an email, she has to do the refund, those are the rules". The supervisor is either a fictitious character or is not doing her job and this business has STOLEN my money. Also, their website is horribly antiquated. Do not recommend them EVER.

This company does not disclose their hidden payment guidelines. If you think you are paid and full, you are mistaken. They will tell you that you still owe them and then forget about having autopay set up because they will tell you it does not automatically take any money out. To me it is very misleading and unfair. They are now asking for over $2400 when they already received over $2600 for because of a $138 difference which is still confusing when I paid the full amount showing was due. Do not trust this business! I am now struggling to pay over $1,000 by this month due to $138 that they will not accept and interest will ensue asking for over $2400 if not paid by the date.

This company has mismanaged my account for three years. They repeatedly have marked me late with the credit bureau even though I'm on Autopay. They just don't bother to take out the money so they can charge late fees. They overcharge and don't fully disclose terms. Now I'm trying to pay it off. They said my payment was declined, which my bank disagrees with. I made another payment. Now they're charging me $1400 to close it. I am beyond angry.

United Consumer Financial Services is simply the best. They definitely go above and beyond for the customer. Michelle from team 2 has been a pleasure to work with. I highly recommend this company for all of your consumer finance needs.

A terrible organisation with no morals or ethics. They teamed up with Viewable and Rhino Media which meant they played their part in scamming 100s of small businesses across the UK and Ireland. I would suggest you stay away from UCFS and a fellow finance company called Grenke.

Day light robbery. Misleading people while in tie-up with companies like Rhino Media and similar companies. Please be aware and My instinct is it's not as simple as ripping shop keepers off. They must've been doing something else. Money laundering or cleaning money through this loophole,

PLEASE STAY AWAY FROM THIS COMPANY. I have become a victim of one of their scams, I own a small convenience store and was approached by a RHINO MEDIA GROUP rep to enter into a contract where they would provide us with a tv screen to display in my shop and they would generate adverts based on info we provide like special offers etc, they told us that it’s a 36 month contract and that £300 would be taken from my account by this finance company and that they (Rhino Media) would put it back on a few days later. This started in March 2019 and I received 3 payments back in total. Rhino media have stopped paying me and now appear to be going h bust. I cancelled my direct debit because I simply can’t afford to pay £300 a month I thought I was getting something for free?!

I financed the purchase of a Trusii H2 water machine through a very high interest loan from UCFS. I only did this because of promise of reimbursement from Trusii for my loan payments. However the machine and Trusii both turned out to be scams. The machine doesn't work as advertised, needs filters which the company won't provide, and Trusii has stopped paying without cause.

This company is truly disgusting. I've had lodged a formal complaint about my Trusii H2 molecular hydrogen machine to UCFS 3 months ago. They have not helped whatsoever. Upon calling them multiple times, they have denied any involvement with the product, when in fact they took over all forms of rights. They claim I need an attorney in order to speak with them further. Wow, what a response in order to not provide me any assistance. Do not use this bank, they don't deserve your business. They actually deserve to be shutdown.

I have utilized United Consumer Financial Services to provide consumer financing for our business over the past 20+ years. It has been an incredibly rewarding and profitable experience. UCFS has a dedicated staff that is available literally seven days a week to assist customers with any issues that may arise. They provide deferred payment options as well as several different same as cash options for our customers. I strongly recommend you consider UCFS as a partner to help you grow your organization.

I financed the purchase of a Trusii hydrogen water machine through UCFS, however the machine made both my wife and I extremely sick. Trusii sent me a return shipping label to return the machine, which I did, however UCFS is still making me pay back the entire loan (plus interest) even though I returned the product. It's purely criminal what they are doing. UCFS refuses to go after Trusii for their money, refuses to cancel the loan, and instead comes after me for their money even though Trusii has both their money and the machine. I've reported UCFS to the FCC, the BBB, and the Attorney General in Ohio, and I will never do business with UCFS in the future.

I purchased a molecular d’hydrogène water treatment from TRUSII in March and got financed by UCFS. The machine is already out of use producing moldy water and no Hydrogen anymore. It happens that TRUSII company is a scam, CEO is already having a lawsuit from previous business. UCFS didn’t do their research.! They allegedly purchased the sales agreement from Trusii without notifying me. They kept denying forgiving My loan by saying my agreements with Trusii and UCFS were mutually exclusive, and now stating that they control the entire sales agreement and Trusii has no authority to accept the machines back should I as the consumer decide to return it as it is defective, as it has 3 years warranty.

Love my experience with this company....incredible staff & wonderful contests and support they provide me...they will definitely take care of all your customer service needs. Several times I have needed assistance and they have never failed to help me out in a timely manner and take care of all my questions and needs.

Purchased a new, warmer filter system from Premier Water Systems through UCFS, a written contract for 72 months, in Dec 2018 made payment 72, all done right, not so fast, UCFS continued to take payments from my account! When I questioned them they said I still owe interest for 2 more months! Hold the phone, I had a written contract signed by their Rep and myself for principal and interest! I added up the columns of payment and interest, it is exactly what the signed contract said! They have reported me to Credit Bureaus for delinquency! I reported them to my Attorney General! WORD TO THE WISE, DON'T BUY THERE. UCFS OR PREMIER WATER SYSTEMS, BOTH ARE CROOKS!

United Consumer Financing is the only company that I have receive financing from that I will never choose to receive financing from eeeveeerrr again. I agreed to gave them finance me for a Kirby vacuum. After missing one payment I agreed to have them take well over the minimum payment out each month from my bank account so that I wouldn't miss another payment and to pay the debt off in a manner timely for me. This way of paying was discussed with an associate in February of 2018 who arranged it and said my last installment in July 2018 should be sufficient enough to clear the debt.