Weed Eater Reviews

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About Weed Eater

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Weed Eater has manufactured outdoor power equipment since 1971. Specializing in string trimmers, hedge trimmers and blowers, the brand targets residential lawn care needs. Since its inception in 1971, Weed Eater has aimed to provide lightweight and easy-to-use tools to facilitate efficient yard maintenance for homeowners.

Pros
  • Affordable price for budget buyers
  • User-friendly and easy to operate
  • Good for DIY repairs and modifications
Cons
  • Frequent mechanical failures reported
  • Poor customer service experiences

Weed Eater Reviews

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    Page 3 Reviews 40 - 240
    Staff

    Reviewed Sept. 7, 2013

    Don't buy this product. I bought it from Home Depot three seasons ago. We have a quarter acre lot - actually less than that to mow, because of the house. And for the most part, the property is flat - we live in North Central Florida. I figured the Weed Eater One would be OK for the job. I've had to replace three tires at an average of $70 a piece. I had to replace an Adaptor Wheel Steering at $25. The battery dies on the regular - had to buy a charger. This season, got to use it twice before the latest problem. It starts, coughs and once I engage the blade... the damn thing stops. I'm guessing the transmission is gone. Paid $700 - got $50 off when the Depot staff gave me the runaround when trying to find the mower in the store. Never thought, I would have mower envy... but, I do when I see my neighbors getting the job done with mowers that are not the Weed Eater One. This machine is a zero.

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    Staff

    Reviewed Sept. 3, 2013

    I purchased a riding mower from Weed Eater one in late May. It broke down around July 20th. Weed Eater gave me contact info for local service reps - called 4 before I found one who actually was till a rep for them. Several said they never were. Has I bought it thru a local company such as Sears I could have just taken it back and got my money back.

    But since I purchased it online thru Amazon.com, who would not refund my money since it was past 30 days, I have been getting the run around as no one wants to take responsibility. So the transmission was shot. The service rep had to order a new one. They put it in and the same day I went to cut the grass and the front right tire blew out. So I have a mower I can use, have spent at least 10-15 hours on the phones dealing with this nightmare. I just want a refund so I can go to Sears and get a new mower that I know if it has an issue they will take care of it. I will never buy anything again from Amazon - they are as bad as Weed Eater One.

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    Reviewed Aug. 27, 2013

    Weedeater 30" riding mower will not go forward or backwards, bad transmission. Purchased July 9, 2013. Used very little and has stopped moving. Needs recall now!!!

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    Reviewed Aug. 11, 2013

    I took off the back plate and removed the silver steel bar and straightened the bend in it. It seemed to move the friction wheel over enough. Also cut out a bigger notch in the plastic fender for the reverse position. This will allow a larger engagement slot. You can move it so it will engage for a couple times. After this take the unit back to where you bought it and set it in front of the store. Then light it on fire!

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    Customer Service

    Reviewed Aug. 2, 2013

    I purchased this mower 4/11/10. I had problems with the steering (within a year) but replaced the steering knuckle. 7/19/2013, the transmission was making a loud, banging noise. The technician told me that the transmission is bad and there are pieces missing from the steering column. Total price to repair $750.00. I called for assistance/relief and was advised that the mower is out of the two year warranty, therefore no relief or care from WEED EATER. I would not recommend WEED EATER to anyone.

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    Reviewed July 24, 2013

    Had mine for two seasons when the brake cable broke. Unable to get a replacement I went ahead a constructed a heavy duty one myself. Now the mover will not start with battery power and have to use the recoil string. It just started to grind the transmission, so I believe that it will no be good to me any longer. Too much money to pay to cut the grass for two seasons.

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    Reviewed June 9, 2013

    In two seasons, the tires went flat and the reverse stopped working. The brakes were gone, the transmission was jacked up, the electric start dead, engine overheats, and the steering broke. This is a poster child for the saying, “You get what you pay for”...Don't buy this product.

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    Reviewed June 1, 2013

    I have owned this mower for a few years now. I bought it because of its size. I thought it would be perfect for my yard. Don't buy this mower. It's dangerous and constantly needs repair. The B&S engine runs great, but the rest is junk. My most recent problem was that the poorly welded frame broke causing the top of the mower to fall onto the drive. Other problems: steering broke, height adjustment broke, brakes failed, trans shifts poorly, low speed is too fast and if you're not using this mower on flat, smooth terrain, the tires slip, steering control is hard and sometimes it starts to flip over. I keep searching for a recall, but haven't found one. I really feel like I got taken on this mower. If you like to fix things, this is your machine. If you like to cut your lawn and enjoy your summer, save a little more money and buy a quality rider. DON'T WASTE YOUR MONEY ON THIS PIECE OF GARBAGE!

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    Reviewed May 16, 2013

    I was looking up a part for my Weed Eater One and I stumbled across all these comments. I thought it was just me, that I had done something wrong. I bought the Weed Eater because of its size and thought I would be able to maneuver it better than the bigger mowers. The steering went out and my son tried everything he could think of to fix it so it would work. Still not working. I need to buy a carb kit now because it won't start. I haven't had a chance to use it for all the other things to go out, but I have had to fill all the tires up with slime. I wish I had seen this site before I bought it. I would have saved a lot of money I could have put toward a good riding mower.

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    Reviewed May 2, 2013

    I'm surely dissatisfied to see all the complaints on this mower for inferior construction. I really like the design and size of this puppy. I wish it were a more quality mower. If the company decides to up the quality, I would be happy to continue this convenient little mower. And if there's a recall, I'd sure like to know especially if the recall were for the purpose of making some of the weak points about the mower stronger! It's actually an excellent design and idea if it were just made to be durable and strong! If the steering and transmission and motor and all would last, I would be really happy with this otherwise super idea for a mower. All the comments I've been reading here have me concerned about this puppy!

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    Reviewed May 1, 2013

    I've had Weed Eater One for two years that I've used for two seasons. The first season, the transmission went out. Now after two seasons, the mower blade has stopped working.

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    Reviewed April 30, 2013

    I purchased a Weed Eater One about three years ago. It did a good job for about 8 mowings. Below is a list of things that has happened since. I feel like I have invested so much in this POS. I cannot give up now. It's almost like a challenge. The gear stripped out of the steering wheel and the eat fell off. The tie rods bent, steer wheels went two different directions. Motor lost compression, so I installed a new motor. Now the rubber drive disk is shot. The tires had to be replaced, dry rot or substandard materials. And the battery fell out of weird holder.

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    Reviewed April 20, 2013

    I have many problems that have been mentioned by others. First I had to replace the tube in the left front tire within the first week after purchase. Second problem the steering went out. Third problem the battery went out. The last problem I'm faced with is the frame support on the left side has broken free back at the motor. This problem causes the mower to be unstable and unsafe. Now this mower is totally unusable. It looked like a great mower when I purchased it at Wal-Mart, but I didn't know there would be so many problems.

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    Reliability

    Reviewed April 15, 2013

    I bought this mower on sale for $700 from Walmart. Fired up fine the first time out and at least a dozen times after with little to no problem. Then the plastic steering gear stripped and I had to pay $20 to replace what seems to be a defective part. One mow after getting the metal steering adapter in place, the transmission has gone out. This is unacceptable in terms of quality satisfaction. Less than two mowing seasons for a $700 riding mower is far from satisfactory.

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    Reviewed March 30, 2013

    On my third time mowing, the steering spindle broke and I lost steering. Shortly after that, although it was inflated properly, I lost the right rear tire, then the right front. After about 25 cuttings, yesterday, the friction drive wheel assembly failed so the mower no longer drives. This mower is under 3 years old. The replacement part cost is $300. I believe Weed Eater (Husqvarna) is guilty of theft in selling these things and should be fined or a class action lawsuit filed to make sure they lose any profit made for essentially stealing from consumers and then taking no responsible action to correct it, putting an unsafe and poorly engineered product on the market. Wal-Mart, Sears, Home Depot, etc. should pay for aiding Weed Eater in ripping consumers off.

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    Staff

    Reviewed Feb. 22, 2013

    I bought a new non-running MTD weed eater. I was happy with the deal until I tried to start. I found the coil mount had broke off, a manufacturing flaw. I contacted MTD with the issue. This issue could have hurt someone. Now, they want mod. and ser. #; these two numbers are paper decals. One is missing. (Sorry) I got to have both. I'm 65. I've worked on every brand out there. The MTD 25cc series is the sorriest, cheapest made trimmer I've ever seen. Seriously, when the coil mount broke off, the flywheel running at a high rpm (could) have thrown it through the plastic housing, taking part of your face with it. MTD should recall all these trimmers or modify the coil mount. It's a joke. They also need to replace this one. Do they have free attorneys for this?

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    Reliability

    Reviewed Feb. 10, 2013

    In all honesty, I can't say anything positive about this product. It seems as though Weed Eater knowingly released a defective product. My brakes do not work, the weld broke on mower belly mount and the plastic steering cog stripped. This was a horrible product and no local shop will work on this massive failure of a product. No more Weed Eater brand products for me.

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    Reviewed Oct. 29, 2012

    The Weed Eater One is just what I wanted, small and compact. My mower is two years old and has been used for about 12 times. The steering control arms bent, the transmission was replaced once and repaired three times. The machine sits in my garage with a busted transmission. I truly believe the company goes to great lengths to see, that in order to have it repaired under warranty, you must travel great distances. This was not what I paid $800 for! This machine must be recalled.

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    Reviewed Oct. 1, 2012

    This mower was new last year and used three times, and the transmission was shot. A new one was put in and that one lasted about 6 months with two mows a month on a 1/2 acre property. Now the transmission is shot again. The brake cable is broken on it. The front axles are bent up (completely flat yard) and the drive chain has fallen off at least once every other mow. This machine should have gone from the showroom floor to the scrapyard. Its build quality does not match its good looks. A waste of $800.

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    Reviewed Sept. 18, 2012

    After a few cuttings, the steering mechanism broke and I had to replace the plastic cog twice and had to use some tape and bailing wire to continue cutting. Then, the primary drive chain kept jumping off the sprocket. I took it to a repair shop (small engines). The authorized shop here no longer had a mechanic to work on Weed Eaters. He could not get the parts and kept the mower for about 3 or 4 months with no action whatsoever on his part because of no parts. I finally picked it up and brought it home. Now the B&S motor will not run under any circumstances. It will start with starter fluid, but only run for about 10 seconds. My warranty expired while in that shop. What recourse do I have? Join one of these suits?

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    Reviewed Sept. 17, 2012

    The Weed Eater One mower Is an excellent idea poorly executed. The size and design are to be commended. Lack of quality is absurd. If the product were a car, it would be covered by "lemon" laws. Consumers should be protected from such inferior products.

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    Reviewed Aug. 31, 2012

    This poorly designed Weed Eater One riding mower is a major safety hazard. It is nothing but as cheap designed as it can be and is very dangerously and poorly designed. As many mentioned, the steering gear/cog is made of plastic meaning. It will crack and break after short use. Replaced three times yet they all break after once or twice used. You can be cutting and then turn the wheel and nothing. It goes straight with no way to steer it. Surely, that is not safe by any means. The gear and steering design will collapse easily with minimal wear and uses. The wheels and tires will come apart as well. I had that happen just a few weeks ago like others mentioned. No bracing or support to keep the floating design to hold up and the wheels will dive and as the mower goes forward, it will knock the tires right off the rims.

    You cannot reverse the mower at all with the blade engaged. It will simply shut off. This is the only lawn mower I've ever seen that the reverse on it almost is non-existent and worthless to even think of using. The deck lowering gear has stuck numerous times and even bent two times, another poor design on this mower, which can be an issue if you need to raise the deck even with the blade disengaged. It has stuck many times so badly it jams up. The seat will also slide forward just when you think you're sitting perfectly. It slides a few inches and it can be enough while on an incline to knock you off the mower and seriously get hurt.

    I can't believe there is not a level of consumer safety that checks these designs out and would even allow such a thing on the market. There are so many other mowers out there one would be much safer on. Clearly, the Weed Eater brand when it comes to a riding mower is pathetic. It's a letdown they would let such a thing be made and sold with their name on it. It's not a cheap machine yet it's as cheaply designed and engineered as can be. From a Safety standpoint, it would be so easily for many of these problems to be a serious safety issue. No one in their right mind would use plastic steering gears on a riding mower and not at least use metal of some kind.

    It seems intentional they used plastics and pieces to keep breaking to make these machines as high profitable as possible without any regards to safety and the integrity of their company name. Trust me, almost every complaint listed here is going to happen, and most everyone will break at one point, if not more than one of these issues apply to most of these pathetic designed machines. I'm concerned as well as disappointed about this mower.

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    Reviewed Aug. 28, 2012

    I've had the Weed Eater One for about 3 years. It has always been garage-kept. The frame tubes broke loose (from the frame/separated from motor chassis), very poor design or construction. I am attempting to contact the manufacturer. If anyone has any idea who it is, I would appreciate knowing. Also, I've already had to replace the steering assembly. Damn lucky I can fix stuff. At best, I give the equipment a 1 in quality and durability.

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    Reviewed Aug. 18, 2012

    I purchased a Weed Eater One Riding Mower in 2010 from Sears. Steering broke in 2011, tire came off rim and almost ended up in the lake! In 2012, brakes went out - it would not shut off. I can literally remove the key from ignition and it keeps running. Seat fell off with me on it mowing! For what I've spent in pick up, repair, and delivery charges, I could have had a Snapper. This junk needs to be recalled and taken off the market.

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    Customer ServiceStaff

    Reviewed Aug. 14, 2012

    My wife purchased this Weed Eater One riding mower for my anniversary present last year. I didn't use it for long and the transmission went out. I went round and round with Home Depot, then Husgvarna (Weed Eater has Husgvarna name plate) told me I need to settle the warranty directly with the transmission manufacturer. My wife is pretty tenacious about these things so after two months of runaround, she inquired of a lawyer and threatened Home Depot first with legal action. That same day we got home from HD, we got a call authorizing us to take the mower to a repair center in San Antonio, 2 1/2 hours away. We said no, we'd had enough and we'll sue. Within an hour, we got another call saying they found an authorized repair center 25 minutes away - go figure.

    For the benefit of the doubt, we took it there. They had it for 3 weeks and finally told us it cannot be fixed and they already contacted Husgvarna for warranty replacement or refund. A refund is supposedly authorized, but that was a month ago. Today, I was told our status is still pending. In this matter, Home Depot and Husgvarna are useless and I guess we will have to take legal action after seeing some of the other comments on this board.

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    Price

    Reviewed Aug. 11, 2012

    The Weed Eater One riding mower should be recalled. I pretty much have the same complaints as everyone else with a few more. The steering became hard to turn and it gave out completely which put me into a tree pretty hard and slid me into the steering wheel. The steering wheel bushing is made of plastic and it rounded over to the point that it wouldn't turn anymore. You could turn the steering wheel round after round and it would just spin on the shaft. It wouldn't turn the wheels at all. The tires are garbage. Again, the same problems as everyone, they won't hold air! The starter worked a couple times and now I have to pull start it every time. The drive chain started popping off and wouldn't stay on.

    I replaced the drive chain and the whole differential shaft, gear and ASM. Battery lasted a month at best. The seat won't stay put. I had to buy bolts and lock it down permanently. I nearly fell completely off the back of the mower while in motion. The blade is also absolute garbage. It is so cheap and flimsy just like everything else on the machine. Sometimes the motor dies when engaging the blade. I'm still not sure the cause of this. I would definitely participate in any lawsuits against this company. I just want what I paid for. These people with other negative reviews are not exaggerating. This machine is as bad as they say it is.

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    Customer ServicePunctuality & Speed

    Reviewed July 20, 2012

    I have a 140ft x 300ft yard and was sick of pushing a mower for two hours a cut. I didn't want to pay $1500 for a ride-on so when I saw the Weed Eater One riding mower on sale, I borrowed a truck and grabbed one on sale. I paid $880ish with tax (in Canada) at a True Value store. They seemed to have problems getting it started. It turned out the battery wasn't hooked up and the spark plug was loose. Okay no problem, they fixed it promptly and gave me a tank of gas. I got it home, it worked great. It seemed a little unstable and noisy but oh well, I can handle it. Four rides later, the reverse doesn't work half the time. What the heck is going on here? Okay fine I can deal with it but I'm not too impressed. Then, the hand screw under the seat fell off and ended up getting run over. Now I have a loose seat to ride on.

    Year 2: I pull the machine out of the garage and change oil, fresh gas, clean the filter, sharpen the blade and change the plug, fires up no problem. Good old Briggs and Stratton, I start mowing and chain pops off **. Put it back on and away I go with no reverse still. Halfway through, I get a flat front tire. I take it in and change the flat for $15. I get home and re-cut the lawn a few days later with my new wheel ...another flat front tire! I take it in and get this other tire changed. Third cut... you guessed it, rear tire flat. The valve stem was ripped on all of them. I never let the tires get low if you were wondering. Well, I don't have time to take it to the tire shop; I've seen these tires for $20 at the Co-op so I'll just order one. Two weeks later I get a call and go to pick up my new rear tire, $77 with tax from Weed Eater! I almost threw the tire through the window.

    I get home and install the tire and start cutting lawn. Get halfway through the mow and the chain pops off. I spend the next two hours trying to figure out why the chain keeps popping off. I try every combination with the guide springs and sprockets to keep it tight. Well, I notice a slight wobble in the plastic drive sprocket. This thing is warped. I try to straighten it with a blowtorch, no luck. It still pops off. I have an ugly looking lawn ornament that I should really just pull the good engine off of and throw away the rest of it, what a piece of crap. I wish I had never bought the damn thing and I am pissed off that I was duped among many others. I expected quality from Weed Eater not this pile of garbage. I will never buy another Weed Eater product again!

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    Reviewed July 17, 2012

    I have a Weed Eater One Riding Mower that is coming up for 2 years old. The transmission went out last year and I put it in the shed and didn't use it again until this year. I realized that it has a 2-year warranty so found an authorized repair shop and they put a new transmission in under warranty. That was 6 weeks ago and the transmission is broken once again. I have cut the grass a total of about 20 times (with the old transmission and the new one combined). I called the repair shop who asked me to call Husqvarna, the company that owns Weed Eater. We'll see what happens. I am very disappointed, to say the least. There are so many problems with this mower that I feel it should be recalled.

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    Customer Service

    Reviewed June 25, 2012

    Weed Eater One - I bought this piece of junk 2 years ago and it's been in the shop more than being used to cut grass. I've had the wheel spindles replaced five times, the steering replaced three times, battery, belt housing, and pulley mandrel, by authorized people. Not counting the doctor visits we have incurred due to the safety issues of this piece of junk. Whoever makes this lawn tractor/mower needs to step up and recall them. I have never seen such poor customer service in all my life. I am willing and ready to call an attorney to have this settled.

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    Reviewed June 25, 2012

    I purchased my weed-eater one riding mower two years ago. It was back in the shop for a second transmission in April 2012. I called the company to ask where I need to take my mower for repairs and they said A-1 Rental in New Martinsville, WV. They have had my mower since the beginning of April 2012. I told them my warranty expires on May 28, 2012. I drove by June 24 and I saw my lawn mower sitting out in the elements with the keys left in it and rusted. Thanks Weed Eater One for your referral. They suck and so do you!

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    Reviewed June 15, 2012

    Weed Eater One riding mower - It lasted one year and now the battery keeps falling out of its bracket. I have replaced the back tire twice and the inner tube twice and it still goes flat. The steering wheel is very hard to turn. The connections for the battery never stay on. This is a total piece of junk. I would not recommend this to anyone. I am buying a Snapper to replace it.

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    Customer ServiceReliability

    Reviewed May 23, 2012

    My parents purchased a Weed Eater One riding mower as a gift for me on 5/29/2011 from Home Depot. After three uses, it became difficult to steer and two of the tires separated from the rims. (I have a flat all-grass yard with no debris.) After replacing the tires, I used it three more times. During my last use in February 2012, I completely lost control of the steering, running into a fence and injuring my leg. After literally months of phone calls and research, I learned the steering wheel adapter, which was made of plastic originally, had cracked. The company has since manufactured a replacement part made out of metal but I cannot for the life of me get one. I've spent the last two months calling the warranty company trying to get them to send me a new piece. There is only one authorized dealer in my area and he has had so many problems getting reimbursement from the company. He will now only take mowers if the manufacturer contacts him first to authorize payment. The company obviously knew, or soon became aware, this specific part was defective via their replacement of it, but instead of making freely and easily available to consumers, they continue to make it as difficult as possible. I will participate in any group and/or legal action taken to resolve these matters. At this point, we are all due at the very least, a full refund of the purchase price.

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    Reviewed May 22, 2012

    I purchased my riding mower almost two years ago. I have had trouble with it ever since it was purchased. It's in the shop now getting another transmission in it.

    My warranty expires this month, May 2012. We need a recall on this mower and a refund so I can buy a better brand mower.

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    Reviewed May 21, 2012

    I had almost all of the problems listed here by others. The friction wheel wore out fast, weld broke on belt and drive pulley. Transmission was replaced and won't move. I contacted Harold ** at the warranty department, but they still wouldn't fix it. Now the warranty has expired after the fact. LA attorney general's office is looking into this, but they don't seem to care much about it either. Never buy anything from Weed Eater or their affiliates. Stine didn't seem to care either.

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    Customer ServicePrice

    Reviewed May 8, 2012

    I have read reviews and watched a few videos on YouTube. For most part, it looked to be fairly good inexpensive machine. Uncrated unit, checked oil, inflated tires and added gas. Unit started and ran fine. Noisy when in gear though and also a lot of vibration when blade was engaged. Used it for a few months and stored for winter. Noise during riding continued throughout time, I read that blade may need balancing, causing vibration sharpened and balanced blade vibration reduced. Driving noise was still disconcerting, replaced oil and cleaned plug on next season.

    It started out fine, but after two mowings, the steering wheel was making noise and was very tough to turn. Steering wheel stripped out enough to allow poor turning response. Also after two more mowings, I tried to make a right turn on my 2/3 acre property in the backyard and found the mower would not move forward in any gear. It just made a lot of noise and a lot of vibration. I checked with flashlight and found the differential is a plastic gear and seemed to be coming apart. I had to push it up to my garage and consequently unable to use it. I wound up buying a very well-taken care of snapper from a local dealer who actually agreed to fix the Weed Eater One.

    We will see what happens when it is fixed, if they allow the dealer to fix it. Thanks to Martin’s Repair Shop for the great deal on the used Snapper Rider and the great deal on the bagger. I’m very happy with my used Snapper Rider. Good luck in fixing this and thank you for taking it on. Husqvarna, shame on you for this.

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    Reviewed April 16, 2012

    I purchased a Weed Eater One Riding Mower online from Home Depot so I could have it delivered. I used it three times and the transmission went out. Home Depot said I couldn't return it because it had been over thirty days from the purchase date, even though it took them three weeks to deliver it. I called Husqvarna because it had a 2 year warranty. They keep sending me to their approved warranty repair shops and none of them would work on it. I hurt my arm loading and unloading the mower in the van. I finally got a warranty approved repair center (Gwinnett Mower Repair) that told me why no one would work it. Home Depot and Husqvarna know that the mower had problems and are supposed to be returning the mowers and refunding the money. It has now been six months and I can't get Husqvarna or Home Depot to return my money or fix this mower!

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    Reviewed Feb. 5, 2012

    I bought a Weed Eater One riding mower in February 2010 and have had nothing but trouble with it. First, the steering went out because of the flimsy, weak plastic bushing in the steering column stripping out. Then the frame started falling apart because of the poor welding done during the manufacturing of this mower. Now, I'm having trouble with the transmission. Luckily, it's still under warranty and the shop is waiting for the transmission to come in. From what I understand there are all kinds of problems even getting parts for these miserable things. I definitely will not be buying anything from Weed Eater again.

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    Customer ServiceStaff

    Reviewed Nov. 2, 2011

    I had this mower for a little over a year. In my opinion, it is not safe to operate. I had cotter pins break three times, causing a loss of steering control. Finally, a weld broke on the frame (I only weigh 150 lbs) and the mower almost rolled over. I took the mower to an authorized repair shop and Weed Eater decided to replace the entire mower. The repair shop tested the new mower. It didn't work when it arrive. He replaced the transmission and tested it. It still wasn't right. He found the pulley from the engine was bent. He fixed that and I picked it up.

    The following day, I tried to mow the lawn. When I engaged the deck, the mower will no longer move forward. I called Weed Eater and they had the repair shop pick it up. At this point, I told them that I would just like to have my money back because I no longer have any faith in their mower being safe or reliable to operate.

    Two weeks and eight phone calls later, they tell me they will not refund our money. I then asked them if they stand behind their products or not. I told them that I am not going to risk my safety or anyone else's using this mower anymore and that I will have to contact the BBB if they won't make it right. The WE customer service rep said, "Since you have chosen to take this route, we are ending contact with you," and she hung up on me. Worst customer service experience of my life.

    I spent $160 having my lawn mowed while waiting to have the mower repaired. After more than two months, I looked back on the experiences I'd had with the machine and the fact that the new one they sent had to be repaired three times and decided I just didn't feel safe operating that mower. Weed Eater refuses to even talk to me because I told them that if they won't simply refund our money, I'll have to contact the BBB. Now I have a mower that in my experience is unsafe to use and I cannot in good conscience sell it to a third party.

    WE made a product that is so poorly built and is unsafe for use and refuse to take responsibility when a customer simply asks for a refund. I will never buy another WE, Poulan, or Husqvarna product again. They do not stand by their products or take responsibility when they have made a poor quality product.

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    Reviewed Oct. 17, 2011

    I bought Weed Eater One riding mower in March 2010. It lasted two months. Then, the transmission went out and would not start. It took weeks to find someone who would work on the mower. Finally, we found an authorized dealer, but we had no truck to take it to shop for a few weeks. We had to cut grass by hand while the mower was in the shop. It took two months before we got word from the authorized dealer about what they wanted to do with the mower since the mower could not be fixed. I got the runaround for another month before I wrote a letter to HQ and threatened to hire an attorney.

    Then, out of the blue, they said that they would give me a new and improved mower. I had to get another truck to pick it up. Lo and behold, it was the same mower again. It was not anything new and improved. So, once again after two months, the steering started making noise and the transmission is out again. What a waste and what a cheat! I only have 3 months left on the original warranty and they will most likely keep it that long. And I'll have to make threats again. I expected a new and improved mower. But instead, I had to get the push mower back out of the shed. What a rip off for a company to sell a mower and not test it for the two years! They claim it will last before warranty runs out.

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    Reviewed Oct. 13, 2011

    On July 3rd 2010, I purchased the Weed Eater One and used it for a few months before it was time to store it for the winter. This year, I started and used it 2-3 times before the transmission went out. I found out that it had recalls. I took it for service on June 2011 and they had it for two months due to lack of parts. I got it back and used it four times and the transmission went out again! I called Weed Eater and they wont refund me. They said that I should get a refund from Wal-Mart, where I bought it. This is not Wal-Mart's problem and they only give it 90 days.

    So here we all sit with this piece of junk and once they are out of warranty we are going to have to pay to have these problems fixed! I would like Weed Eater to give me a refund and take this thing away. They want me to take it back for service again so then it can sit for two months and I can pick it up in December and not know if it will work. There should be a lawsuit filed and Weed Eater should buy back this faulty product!

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    Reviewed Oct. 7, 2011

    I bought this Weed Eater One lawn mower in May. I used it twice. By the beginning of June, it was in the repair shop for two plus months. The transmission went out and it wouldn't move. After waiting on parts and being fixed the beginning of Sept., I got it back. Well, I used it three times and now the steering is gone. I have learned that there were transmission and steering problems with this unit all over the country. It should have been recalled or my money should be returned.

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    Reviewed Sept. 29, 2011

    Purchasing the Weed Eater One riding lawn mower was probably one of the worst decisions I have ever made. It is very hard to steer, the result is an uneven cut, and many spots are missed even after going over the grass the second time immediately following the first. After using the machine for only 6 hours or so, the front tire went flat. I had to wait for a week and a half for a new tire because the smallest size I could find was a size 11, and this mower takes a size 10. Once the tire was fixed, and after about 10 more hours of use, it started making horrible loud noises and eventually stopped moving altogether. This led me to believe the transmission had went up. I read the manual twice before I even used it, made sure the oil, tire pressure, and gas levels were correct, and read through it again when problems started. I have had two people who do small engine repair look at it and according to them it seems as though it may be the drive shaft or differential if not the transmission. The warranty does not seem to cover much of anything and there are no recalls to date so what am I supposed to do now? It is too late to return it and I'll never be able to get back even half the money I've put into it.

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    Reviewed Sept. 14, 2011

    I purchased a Weedeater One riding mower in 5/28/2010. It has been nothing but trouble for me. First off, the transmission came out of it before it was one year old. It cost me thirty dollars for pickup and delivery to the repair shop. The warranty covered the transmission. Now, 9/13/2011, I'm having trouble with the steering, it wont steer! I took the steering wheel off and found the problem which is called Adapter, steering wheel; which was made of plastic. This mower is pure junk. I paid $650.00 plus tax, the mower doesn't have much power to it. I'm very disappointed. I think there needs to be a recall. I'd like my money back.

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    Reviewed July 10, 2011

    I am very concerned about the Weedeater Riding Mower (small-rear engine). The steering is very loose and there does not seem to be a stopping point when you make a turn. Therefore, the steering gets jammed. This is a very dangerous problem in my opinion. I use the mower as little as possible. I have looked for recalls but have found none.

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    Reviewed July 13, 2010

    I bought this at a reputable chain farm and ranch store, and used it about three weeks when I started having trouble starting it. After much checking and looking, I found that the frame is broken (poor weld penetration). I am told that this may not be a warranty repair, but even if it is, I may be without the mower for 2-3 weeks. By then, I will need a bush hog rather than a lawn mower. How do you put a value on time and inconvenience?

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    Reviewed May 24, 2010

    We purchased a Weed Eater One riding lawnmower after weeks of trying to find it. After 15 minutes of use, we rode over a very low tree root which we have rolled over 100's of times with our cheap push mower. It bent the blade severely. Upon taking it off, we realized how incredibly thin the blade was. We called Walmart, Home Depot, Lowe's and Ace Hardware looking for a new blade. Nobody carried them. By the way, they are an obscure 26 inches which is ridiculous because there are no mowers that use a 26 inch blade so they are not in stock anywhere. We found one on Home Depot parts.com and ordered it. After waiting over a month for it to come and being given many different stories from their customer service staff, we canceled the order. They told us that there were over 200 on back order, which let us know that with only a couple of months into grass cutting season, many people had fallen into the Weed Eater One trap and needed a replacement blade. We are disappointed and disgusted and frankly tired of using our old push mower with a brand new riding mower sitting in the storage building.

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    Weed Eater Company Information

    Company Name:
    Weed Eater
    Year Founded:
    1971
    Address:
    9335 Harris Corners Pkwy.
    City:
    Charlotte
    State/Province:
    NC
    Postal Code:
    28269
    Country:
    United States
    Website:
    www.weedeater.com