Trex Decking Reviews

Warning! This product is not worth the extra cost. We have the Trex saddle from Lowe’s. After researching our options between wood and composite we decided to spend the extra money to assure longevity and quality. We built COVERED backyard and front porch decks 3 year’s ago. The contractor did a good job with the build but the trex product is the issue. We cannot get it to look clean. It looks good wet but when dry it looks dirty and dingy. The FIRST time I cleaned it with a deck cleaner that was recommended by Lowe’s where purchased. It didn’t work.

This Trex deck gets so hot in the sun that everyone burns their feet on it!! Absolutely horrible! Total junk! Garbage. Don’t use it. Who cares if it looks good. You can’t walk on it! The dogs avoid it too. Unbelievable that they sell this crap! Should be outlawed.

Installed a deck with Trex about 20-23 years ago. Metal material and plastic wire coming out of deck everywhere. Noticed about 5 years ago. But now that I'm selling house I am showing how poorly Trex decking is years later and recommending not using Trex as a replacement. Added one photo as limited to 5MB and there are so many pieces of metal and wire video and more photo images exceed upload.

I purchased Trex decking 3 years ago and the top deck boards are great. No fading or wear and have remained flat. However the facia boards are NOT GOOD, they are warping at the edges and pulling the screws right out of the wood below. I can’t even tighten them down because it stripped the wood so the screws can’t bite into the wood. I am sending pictures to show how awful it looks. I would not recommend this product because of the problems with the vertical facia boards!

Our issue is with the Trex Signature Charcoal black railings. Trex states best railings for coastal regions to withstand the salt breezes. We live in SE Michigan and they now are a gray color, only charcoal black when wet. They state it's the lighting, how the sun shines on it and any excuse to not honor the warranty. Even more upsetting is we paid $500 for the gate. We filed warranty on the hinges and the latch. Nowhere in our paperwork it says they don't warranty those because they are not from Trex to contact the Co who makes them. Again we don't warranty them, just weathered. Most people just paint them. $500 for this garbage. Trex warranty service also never sent anyone out to look at the actual railings. They wanted pictures. You can see the color difference wet to dry black to gray. Totally disgusted at the entire warranty claim process and lack of accountability and the garbage you would never know Trex purchases added to railings.

Avoid Trex. A board on my deck developed a significant crack in under a year. This is a product sold for outdoor use—if it cannot handle ordinary weather exposure (sun, temperature swings, moisture), then it is not fit for its intended purpose. The response to my claim was to blame an unspecified “external element,” with zero detail or evidence. That is not an explanation—it’s a deflection. For an exterior decking product, calling normal environmental conditions “external damage” is unreasonable and raises serious questions about how the company stands behind its materials.

I called to plan my deck out and they were so helpful in selecting what color and decking line would work best for me.

I am writing to share my experience with Trex Foggy Wharf composite decking in the hope of helping others make an informed decision before investing in this product. My deck is only three years old, and despite being marketed as “low maintenance” and “stain resistant,” it has developed persistent, unsightly stains simply from wet leaves falling on it. These stains appeared despite regular cleaning and proper care. When I contacted Trex about the issue, I was surprised and disappointed to learn that they refused to stand behind their product. Their explanation was that the stains were caused by “environmental factors,” specifically leaves — something any outdoor deck will inevitably encounter. In other words, Trex is selling an outdoor decking product that they will not warranty against normal outdoor conditions.

We purchased Trex Transcend Decking from a reputable distributor and had it installed August 2023. The installation was performed by a professional and highly rated contractor. Within one year we observed major warping of all the Fascia Boards. We contacted Trex directly regarding warranty and submitted all requested information. We received a lengthy response denying our claim. Trex claiming the issue was due to improper installation. Interestingly we have Extra Fascia boards leftover that were not installed and stored indoors that also warped! The product is faulty period! Trex refuses to do the right thing! Absolutely would not recommend this company for anything!

I am a Professional carpenter and deck builder of 42 yrs now. I have had the displeasure of dealing with Trex products about 15 times. Never a truly Positive experience with their products. One headache after another. No matter what is said, they Can crack or break in sub-44 temps. On a 12 x 16 deck I must build the frame structure a little smaller and trim some as at least 4-8 deck planks (boards)) will be from 1/2-7/8 inch shorter than the rest. Now for these p*&s poor hiden fastener screws. They strip out the drive head Extremely easily. Out of 250 screws about 64 of them stripped the head before it even got a good bite into the wooden deck joist. The Only way to remove them without damage to the wood is Yep, with pliers. Very irritating and time consuming. Now this Co Knows this and for years have done ? to correct the problem.