Solomon & Sons Relocation Services Reviews

4,898,292reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Solomon & Sons Relocation Services

Solomon & Sons Relocation Services is a family-owned moving company based in South Florida that offers nationwide and international moving services. The company operates as a licensed carrier and provides a range of residential, commercial and storage solutions. Solomon & Sons offers customizable moving plans and can handle specialty items such as pianos and high-value belongings, including custom crating when needed. Services may be available in multiple languages, including English, Spanish, French, Hebrew and Russian, depending on staff availability.

Pros
  • Full-service options
  • Trained and screened movers
  • Handles specialty and high-value items
Cons
  • Limited pricing info on website
  • Availability may vary by location

Solomon & Sons Relocation Services Reviews

Filter by Rating

  • (173)
  • (25)
  • (18)
  • (8)
  • (50)

Popular Mentions

    How do I know I can trust these reviews about Solomon & Sons Relocation Services?
    • 4,898,292 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Solomon & Sons Relocation Services?
    • 4,898,292 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 20 - 50
    Customer ServiceStaff

    Reviewed Feb. 13, 2025

    The customer service I received from Smith was amazing. He took care of my moving file with such care, reviewing every document and making sure each step of the move went smoothly. He was very diligent and made sure my belongings were moved efficiently and without any problems. It was clear that he takes pride in her work and pays close attention to detail.

    Thanks for your vote!
    PriceStaff

    Reviewed Feb. 4, 2025

    They were fantastic to work with, extremely respectful, and dedicated to providing excellent service throughout the day. We value their efforts and enthusiastically endorse them. They are cheap and highly suggested.

    Thanks for your vote!
    MoversPackingStaffTransparencyCommunication

    Reviewed Jan. 31, 2025

    While I was at work, the movers from Solomon & Sons Relocation Services helped my mother pack, and they kept me updated on the situation so that I could make sure that we weren't bringing along any unnecessary items.

    Thanks for your vote!
    MoversPunctuality & SpeedPackingStaff

    Reviewed Jan. 30, 2025

    My first experience with Solomon & Sons Relocation Services was today, and I couldn't be happier. Everyone on the crew, from the movers to the receptionists, goes out of their way to be friendly and accommodating. Quick and thorough, our POD was packed by the packers. All of them are just fantastic.

    Thanks for your vote!
    MoversDamageMaintenanceStaff

    Reviewed Jan. 28, 2025

    It was a pleasure working with Solomon & Sons Relocation Services. Our driver kept us apprised of his location and future intentions during our long trip across the nation. The movers took such good care of our things that not a single one of them was lost or broken throughout the relocation.

    Thanks for your vote!
    Customer ServiceMoversStaff

    Reviewed Dec. 31, 2024

    My closing got delayed, so the move didn’t start until 7 PM. I was worried the movers would rush, but they stayed calm and professional. They didn’t finish until almost midnight but kept a positive attitude the entire time. Truly appreciated their effort.

    Thanks for your vote!
    Customer ServiceCoverageSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedRefunds & PayoutsStaffBillingTransparencyHonesty & Transparency

    Reviewed Dec. 29, 2024

    I am writing to formally report Solomon & Sons Relocation, based in Florida, for engaging in predatory and deceptive business practices that caused significant financial and logistical distress during our recent move. Below is a detailed account of the issues we encountered:

    1. Inaccurate Quoting Process:

    We conducted a video call to ensure a precise quote and were initially quoted $3,800. Upon removing a large L-shaped couch from the inventory, the quote was adjusted to $3,600. However, the final bill ended up at $5,000—a 40% increase. Such a drastic discrepancy suggests either negligence or intentional bait-and-switch tactics.

    2. Failure to Honor Pickup Commitments:

    We were guaranteed a pickup on Monday, November 4, as that was the only day we could be present at the unit. Days before, they tried to impose a three-day pickup window. After threatening to cancel, the owner, Roy, assured us the pickup would happen as scheduled.

    3. Unnecessary and Undisclosed Charges:

    Despite moving a one-bedroom apartment, they brought a massive semi-truck, which did not fit in our building. This resulted in $650 in additional charges for a shuttle we were never informed about. This issue could have been avoided with proper planning or by using a smaller truck that would have fit.

    4. Negligence in Preparing Required Documentation:

    At the time of booking, we informed them that our new building had strict requirements, including Certificates of Insurance (COI). Despite their assurances, they failed to contact the building or prepare any necessary paperwork. This forced us to scramble at the last minute to provide insurance and meet the building’s requirements.

    5. Failure to Follow Building Instructions:

    Despite clear parking and delivery instructions provided by our building, they called us the day before delivery asking how to navigate the building. Again, we had to contact the building and relay the same information.

    6. Rude and Aggressive Customer Service:

    When we tried to address the nearly $1,400 in additional charges, the owner initially agreed to refund $150 for the shuttle cost and investigate the discrepancies. However, Roy disappeared, and we were left dealing with rude and aggressive sales representatives who talked over us and dismissed our concerns.

    We feel we were intentionally misled to secure our business, only to be subjected to unjustified charges once locked in. As experienced movers who have collectively moved over 40 times, including internationally, we have never encountered such predatory practices or seen such a staggering difference between an initial quote and the final bill.

    This company’s behavior is unacceptable and unethical. We will be filing formal complaints with consumer protection agencies, the Better Business Bureau, and any organizations that have recognized Solomon & Sons Relocation for ethical practices. Customers deserve transparency, accountability, and honesty—not deceitful tactics that force them to pay far more than quoted.

    Thanks for your vote!
    Customer ServiceMoversPackingStaff

    Reviewed Dec. 27, 2024

    The staff called me twice before the move, and I had to make any changes. I had some queries, so Calvin helped me resolve them. I was conscious of moving my vanity and customized cupboard, but they wrapped them in blankets and carefully moved them.

    Thanks for your vote!
    MoversPunctuality & SpeedDamage

    Reviewed Dec. 27, 2024

    Our 3rd floor apartment with no elevator seemed like a nightmare for moving but this team handled it all without a complaint. They navigated narrow staircases, carefully maneuvered bulky furniture, and didn’t leave a single scratch on our belongings or walls. We couldn’t believe how quickly they completed the job in tough conditions. This crew made what could’ve been an exhausting day much easier, and we are truly grateful!

    Thanks for your vote!
    Customer ServiceMoversStaff

    Reviewed Dec. 12, 2024

    I was so impressed by the level of customer service provided by this team. From the first call, they were friendly and attentive, explaining everything clearly. They followed up several times before the move to ensure everything was in order, and after the move, they checked in to see if I needed any additional help. Their dedication to customer satisfaction is second to none.

    Thanks for your vote!
    PriceMoversQuote AccuracyPackingStaffTimeliness

    Reviewed Dec. 11, 2024

    We were very impressed with the high-quality service that Solomon & Sons Relocation Services when we moved from NC to KY. John came to our house and gave us a competitive quote after evaluating the job. He also arranged for the boxes to be delivered on time. James and Anthony were the movers, and they were incredible. They worked diligently and swiftly, finishing the move ahead of the estimated time. They also enjoyed a nice cup of tea and biscuits with us, which was very kind of them.

    Thanks for your vote!
    PriceQuote AccuracyRatesTransparencyCommunicationTimeliness

    Reviewed Dec. 9, 2024

    I reached out to several companies, but this one stood out for its responsiveness. They answered all my questions within minutes and provided a detailed estimate, so there were no surprises on the day of the move. They were upfront about pricing, and I appreciated how they kept me updated during the move. It made a huge difference knowing what to expect.

    Thanks for your vote!
    Customer ServiceMoversStaffTransparency

    Reviewed Dec. 6, 2024

    We hired them for a long-distance move, and they exceeded our expectations. The movers were professional, and they kept us updated throughout the entire process. They also provided us with a detailed timeline and tracking information for our belongings. Our items arrived on time and in perfect condition. We were very impressed by their efficiency and communication.

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyStaffRates

    Reviewed Dec. 4, 2024

    This company has the worst business ethics I have ever seen. I recently booked a move from Michigan to Colorado. They reassured me the salesman. His name was Daniel that they do not outsource the movers, that they use their own trucks, even brought me through a virtual tour of the location and showed me all the trucks, reassured me that everything would be done correctly and he quoted me a price. The mover show up with nothing to help them move large items and in a Penske truck, not the Solomon & Sons truck I was expecting. I called them and they said that they do not outsource but they did say that 90% are used by Solomon trucks and 10% are outsourced. I happen to be one of the 10% that was unlucky so they added another $1300 to my move and the guy banged my stuff around and now I have no idea when I’m getting it .. Do not use this company. You will be highly disappointed. They are fraud and a scam.

    Thanks for your vote!
    Customer ServiceCoverageMoversPunctuality & SpeedMaintenanceStaff

    Reviewed Dec. 2, 2024

    Even though I gave them very little notice, Anthony and Stephen did a fantastic job with my belongings. They responded to my call that morning and showed up about an hour later, fully set to get to work. They arrived promptly, were courteous, and even replaced the heating system's vent.

    Thanks for your vote!
    MoversPunctuality & SpeedDamagePacking

    Reviewed Nov. 29, 2024

    They took extra time to carefully wrap my fragile glassware and kitchen appliances. The whole process was fast and efficient, and nothing was damaged in the end. They made my move stress-free and seamless.

    Thanks for your vote!
    MoversPunctuality & SpeedStaff

    Reviewed Nov. 27, 2024

    The crew worked fast and moved everything safely, but I was surprised when they offered to help me assemble the bed. It wasn’t part of the plan, but they did it without hesitation. Thanks again for being my moving superheroes!

    Thanks for your vote!
    MoversPacking

    Reviewed Nov. 26, 2024

    A chandelier, a grandfather clock, and other oddly shaped things I owned were moved without any problems. Edward and his team showed up on time and packed everything up. Their gifts have made me rather happy.

    Thanks for your vote!
    PriceMoversQuote AccuracyPunctuality & SpeedPackingStaff

    Reviewed Nov. 20, 2024

    I recently used Solomon & Sons Relocation Services for my move, and I couldn’t be happier with the experience! From the very beginning, their team was professional, courteous, and efficient. They provided a detailed and fair quote, explained every step of the process, and answered all my questions. On moving day, the crew arrived on time and handled my belongings with care and respect. They were quick and organized, ensuring that everything was packed securely. When we reached my new home, they helped place each item exactly where I wanted it. The entire process was seamless and stress-free. What truly stood out was their attention to detail and commitment to customer satisfaction. Moving can be such a daunting experience, but Solomon & Sons made it smooth and worry-free. I would highly recommend them to anyone looking for a reliable, professional, and friendly moving company!

    Thanks for your vote!
    Customer ServiceMoversPunctuality & SpeedPackingStaffResolution

    Reviewed Nov. 19, 2024

    David and his team packed my 2 gold trophies in a delicate box. The team arrived with assurance and handled the situation with ease! They were kind and quite professional. The online booking mechanism was user-friendly, and the organization promptly responded to my request.

    Thanks for your vote!
    MoversPackingStaff

    Reviewed Nov. 18, 2024

    The crew, were fantastic with my 3-year-old son, Max. They kept him entertained while they packed, letting him "help" by putting things in boxes. Pointed out all the cool trucks he'd see outside the window during the drive. They were patient and understanding when Max got a little fussy. At the new place, Ben helped me set up Max's room first, making it a familiar space for him.

    Thanks for your vote!
    MoversStaff

    Reviewed Nov. 15, 2024

    This weekend, my wife, my two teenage daughters, and I moved to our new home. We'd never hired movers before, but it was such a great experience! We rented a truck and got two people to help us move from our old place to the new one. They were super friendly and funny, which made the whole process easier. They handled all our stuff really well.

    Thanks for your vote!
    PriceMoversPunctuality & Speed

    Reviewed Nov. 1, 2024

    Extremely bad experience with this company. Terrible service, hidden charges, no clarity on the delivery date or status. Our items were picked up a month ago and we are still waiting with absolutely no status or accountability from this company. Stay away from these guys if you want a great service and timely delivery.

    Thanks for your vote!
    Verified purchase
    CoverageTechSales & MarketingPriceMoversQuote AccuracyDamageMaintenancePackingStaffBillingHonesty & TransparencyDamage Prevention

    Reviewed Oct. 7, 2024

    1. They blatantly lied when they confirmed only their staff would pack. They lied about their expertise. They recklessly packed and destroyed our property. They intentionally damaged our floors. They lied repeatedly on the bill of lading. They lied that the truck was full. They are deceitful, unscrupulous, and overcharged us at every turn.

    2. They sent unskilled labor who destroyed our property and left a wave of destruction. We hired them to pack our home and relied on their advertised expertise, but they destroyed our property, left us with an exorbitant repair/replace bill of approximately $35K including overcharges, destruction of property, missing items, and damaging our brand new floors Their negligence was reckless, willful and deliberate.

    3. They falsified documents indicating we packed items they themselves packed—they packed every single painting, lamp, antique, appliance, fragile item (often without protection) & now claim they didn’t.

    4. Gross accounting misrepresentations. Egregiously, and potentially fraudulently, they told us the truck was full (and charged for full) but when we demanded they open the truck, we discovered it was not full and were being scammed.

    5. CUFT & fuel fraudulent overcharge: After we caught the foreman lying, he deceitfully coded cuft as “additional discount $765” instead of correcting the cuft, which inflated storage bill/gas.$2,000 in overcharges and excess fuel.

    6. Intentional damage to new floors: We asked movers to stop using their damaged hand truck which was scratching and destroying the floor—they refused; said “We aren’t responsible for floors.” Their malicious negligence caused extensive and preventable damage.$11,600 This also means Solomon & Sons send their movers with damaged equipment which destroys property, then they claim the contract says they aren’t responsible.

    7. Willful and intentional property damage: They jammed artwork without bubble wrap, scratched & chipped frames; packed ice cream maker inside a lamp shade! Of course it broke. They bent an Italian lamp into too small box and broke it; stored heavy box on antique bench-destroyed upholstery; wedged sharp objects against leather-ripped; unsecured wardrobe boxes collapsed-destroyed suede/ties/jackets $1000 dry cleaning; flimsy/no appliance pack-$2K+ (Jura coffee maker, bread machine, all worked before move, now have leaks, dents, broken sensors); cracked bed frames; broken vases/all lamps, china. Movers packed all, but fraudulently claim they didn’t to deny liability.

    8. Packing overcharge: We paid $2,743 for “full packing service” but instead their deliberate, reckless “packing” caused extraordinary damage-we shouldn’t be charged for their intentional negligence.

    9. Labor Overcharge. They said they were sending ONLY their staff, 3/4 men but only sent two. 2nd day, they hired two outside day laborers, last minute—charged us additional $1440.

    10. Long Carry & Split Pickup/Delivery: Long carry charge for 10 ft.

    11. Denied claims because we didn’t notate/check inventory at delivery/signed--False. We preserved right to pursue claim by signing “without prejudice” & they accepted it. It’s obvious there isn’t sufficient time to simultaneously inspect 250 cargo items at delivery and see what is missing- a cover for theft.

    12. False advertising “Nationwide moving experts you can trust; Reliable award-winning service; Your move is simpler, safer, and more affordable when you go with our expert services.” Instead they deceived us, repeatedly lied, falsified documents, made gross false misrepresentations, took advantage of us, destroyed our belongings.

    13. Storage Overcharge: Inaccurate & inflated bill-foreman manipulated cuft, failed to deduct unused space $2708.

    14. Forced us to pay to release goods: Repeatedly ignored & refused multiple requests to meet and review disputed overcharges. Refused to let us notate disputes—forced us to sign/pay their DocuSign to get our goods; they owed us $4,913 but we had to pay $4399.

    15. Movers abandoned all professional and industry standards. The massive damage was clearly avoidable and their recklessness so extreme, it voided their claim to 60/lb; their deliberate gross negligence makes them strictly liable.

    16. Movers abandoned all professional and industry standards. The massive damage was clearly avoidable and their recklessness so extreme, it voided their defenses and contract; their deliberate gross negligence makes them strictly liable. They offered $700.04 for what totaled by using their claim system over $35K of damages.

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamageMaintenancePackingStaffTransparencyCommunicationTimeliness

    Reviewed Sept. 9, 2024

    Overall, super disappointed with my experience. The initial estimate call was fantastic, and I chose this company over other cheaper options because of the positive and helpful experience I had at the beginning. Unfortunately, that's where the "good parts" end. I was explicit from the beginning that I had a small end table with fragile wood bordering that would need extra care when packed. I was assured this would be done. However and as you can see in the attached picture, one whole section was broken, clearly from poor packing. A piece of cardboard was simply put over the top of the table and as items shifted, the box bent and broke one side of the bordering. The movers also broke a wooden bookcase. I asked during the estimate call whether Solomon & Sons outsourced any part of their move to a third party, which they said they do not. This is incorrect, because a separate company collected my items from the pickup location.

    Aside from broken items, the worst part of this experience was the incredibly poor communication after getting the pickup scheduled. I was informed that I would get a 24-hour notice for pickup, however the driver only called when he was 45 minutes away. Someone luckily was home when he arrived, but I was frustrated not to have had more notice and my father had to scramble to accommodate. From that point on, I had to repeatedly call the third-party company for delivery estimates because the main office was no longer tracking. Several times that company said they would call or email me with information and none of which happened.

    Even the claims process for my damaged items has been difficult and is still not resolved. I called Solomon & Sons, who told me to send them details and photographs, which I did immediately. After a week of no response, I reached out for an update and was told I would receive a separate email for a different location to file a claim. I can already tell this will be a long and irritating process. While I won't discount that others have had a positive experience, I am disappointed that I did not go with a different company and I would not recommend Solomon & Sons to others.

    Thanks for your vote!
    Verified purchase
    CoverageTechPriceMoversPunctuality & SpeedDamageRefunds & PayoutsPackingTransparencyDamage Prevention

    Reviewed Aug. 27, 2024

    Read the fine print: Solomon & Sons' contract says they don’t cover “any damage to the interior or exterior of any residence, including, but not limited to, walls, floors, ceilings, stairs, banisters, carpets, plumbing, doorways, driveways, walkways, landscaping, etc.” The movers caused damage at both our move-out house and move-in house (patio door and hardwood floors). Solomon & Sons is not doing any repair or compensation for this.

    We paid for a full pack and the packing quality was also hit-or-miss. A couple of guys on the crew did a good job, but the ones that didn’t caused damage to multiple pieces of art and hardwood furniture. A computer monitor was covered with a single sheet of paper and put in a box with electronics and a hammer with no packing material for cushioning. A marble sculpture was chipped because it had only one layer of bubble wrap and was put in a box with many other loose items. The movers even occasionally used our household goods (blankets and paper towels) to wrap fragile items instead of using packing material. We were not told the charge for crating fragile items until everything had been loaded on the truck (over $1000 per crate!).

    Though they promised custom-built wooden crates, half the crates ended up being just them putting the item into a cardboard box and adding a thin piece of plywood on the outside. One of these crates even fell apart as the mover unloaded it from the truck. I will give Solomon & Sons credit for showing up on time, giving accurate schedule updates, and delivering items within the timeframe promised. However, the skimping on packing materials and lack of responsibility for damages they caused fell short of my expectations.

    Thanks for your vote!
    TechDamageStaff

    Reviewed Aug. 15, 2024

    I have scarcely met more incompetent people in my entire life. Subsequent to signing the contract, all semblance of professionalism vanished. Every aspect of this move was complicated culminating in a significant number of articles (of my relatively small apartment move) being received with varying degrees of damage, in some cases so severely it’s difficult to speculate how the damage was even caused. ABSOLUTELY AVOID! I cannot emphasize enough how horrendous this experience was. The only reason to choose this company for your move is if you’re an idiot or a masochist.

    Thanks for your vote!
    Customer ServiceTechDamagePackingStaff

    Reviewed July 30, 2024

    DO NOT USE THIS COMPANY. Moved this past weekend and they broke half of my stuff including a television, desk, snapped my entire bed frame in half, stuffed lamps into cardboard boxes among other things. Their response? Not only would they not trash the things they broke, they left all the boxes and trash for me and my elderly parents to have to haul to the dump stating "it's illegal for them to remove the debris from my home". My dad nearly threw out his back having to help me carry all the heavy items. When I called to speak with a manager? He stated it wasn't in their standard business practice to get rid of the damaged items and they didn't have to offer any recourse. Don't make the same mistake I did. $5k in damages for a $4k move...

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedStaffTransparency

    Reviewed July 16, 2024

    Avoid for long distance moves. Was initially quoted $5k for a move from FL to WA. Pickup driver then said initial salesperson was way off with my estimate, and my cost went up to $8k. Fine. So my stuff was picked up June 21, and the driver gave me a delivery window of 5-21 days. Initial salesperson said my stuff would likely arrive between July 5-10th. Waited. Received a call July 6th with an updated delivery window of July 14-17, which is past the window of 5-21 days. When pressed, the rep said, "The delivery timeline refers to business days", even though the company operates and delivers on Sundays and Saturdays.

    Received no further communication about my delivery, and I finally called July 16th. Told by customer service that there's another delay, "I'm not going to sugarcoat it - there's no good reason" - and now my stuff is set to arrive July 20-21. This is an entire month I've been living in a new state without any of my belongings, at a cost of over 50% above my initial quote. Based on other reviews, I am extremely apprehensive to see the condition of my stuff when (if) it finally arrives. They might be fine for a local move, but look elsewhere for long distance. Horrible bait and switch tactics so far, with 0 accountability.

    Thanks for your vote!
    Verified purchase
    Customer ServiceCoverageTechSales & MarketingPriceMoversQuote AccuracyPunctuality & SpeedDamagePackingStaffRatesDamage Prevention

    Reviewed June 29, 2024

    DO NOT use this company especially if this is a long-distance move. Insurance cannot prepare you for the hardship, headache and expenses Solomon and Sons Relocation will create for you. I was quoted a little over 7k for my move. This is after they did a video consult and wrote down all my furniture and inventory. They arrived and couldn't tell me if it would all fit until they put it on the truck. As the driver said ‘We’ll see. I think so’. They changed the price to 15k after all items were on the truck. Yes. More than double my quote.

    They also marked out the insurance option on the paperwork before they present it to you to sign it as though it's not an option. Just sketchy, predatory, downright disgusting business practices. Trying to give back the keys to an apartment and have this evil company pull a fast one while trying to move to another state was a nightmare. I wouldn't wish it on anyone.

    Another tactic they’ll use is to box all items so there significant half empty boxes that takes up space in the truck so you can be charged for overages. FYI their salesperson is going to conduct a video call and even though they see all your furniture, they will quote you for a lower rate and exclude some of the furniture they saw and documented. This is just to get you to sign up. My sales rep Matt even told me ‘it would balance out’ when I emailed him days before my move about my concerns regarding the inventory list and why he tweaked the list despite seeing all my items on video. Despite the high cost they treated my furniture like a $20 move. They damaged lots of furniture. Even something as fragile as a tv, they placed in a box with no padding. The TV screen was split in half. They are not worth the headache, I promise you.

    Thanks for your vote!
    Loading more reviews...

    Solomon & Sons Relocation Services Company Information

    Company Name:
    Solomon & Sons Relocation Services
    Company Type:
    Private
    Address:
    3524 SW 30th Ave.
    City:
    Dania Beach
    State/Province:
    FL
    Postal Code:
    33312
    Country:
    United States
    Website:
    www.ssrelocation.com