Ronco Knives Reviews

Missing knives when got the sets and it says 3 easy payments and they offer 4 extra steak knives. This company totally sucks, nothing but lies. This company is just like our government, nothing but lies!!!! Don't waste your money and if you have a Facebook or Twitter account, post this to your friends and ask them to post it about RONCO THE ** COMPANY.

For the most part the product has not failed me. My #5 knife was damaged and I returned it 6 months ago and I'm still waiting for a replacement...

I guess I am one of the few lucky persons. I purchased the Ronco six-star cutlery set about 10+ years ago. I have had extremely good luck with all of the set. I will admit that the shipping charges are extremely out of proportion to what it should be but it seems that everything purchased online has that gimmick. I use my set every day. I do not put them in the dishwasher and only wash them by hand. The only problem I have ever had was the scissors broke in half. For a $2.50 shipping fee, they were replaced in a timely fashion. I really use the chop and serve more than anything else. I just shredded 100 pounds of cabbage for Sauerkraut yesterday and it is just as sharp as ever. I am going to order a second one. Hope the quality of it is as good as the original.

We had the whole Showtime knife set with block. Well one of the knives broke in the handle. The rivets rusted and came apart. Well we kept it and it was when my wife ordered the one knife that didn't come with the set, it came with gouges in the handle so I called customer service and they said, "Return it for a new one." While on the phone I explained about the other one and she said, "Send it back with the other one and add a check for $3.00 for S&H." Well it's been 4 months now and I have no knives and they have my money as well, the three dollar check and the money I paid for the new knife!! This is unacceptable...

The rivets rot out. Very dangerous junk knives. Guaranteed? No. Threw them away. Highly advertised junk. Please save your money.

Three wks ago I ordered the cutlery set on TV. It was buy one get one for 39.00. I thought, oh what a great deal. Ronco does not show you shipping and handling charges until after you make your purchase! I was floored to find out it was 58.00 to ship. I immediately called to have the order cancelled and was told it was too late. It was already being processed. The rep. told me to just refuse the package when it comes and as soon as they receive it, I'll get my refund.

Ordered 2 sets of Ronco 25 piece knives. Thought it was to be 3 payments of 13.33 plus S&H. The knives ended up costing me 83.39. When I approved the initial price of $56.73 I was led to believe that would be the total price. Now they are charging my account $13.33 and another charge next month. I called customer service, I can return them but not get a credit for the $56.73. I will chalk it up to a rip off and learned a lesson. I received no invoice or order number.

As I was slicing a pineapple, my utility knife split in half, in between the handle. Lucky I didn't cut my finger off, it ended looking like a jackknife. I guess the quality & so called craftsmanship is something to be desired, with this company. I am extremely unhappy with their product. Be very careful when using their knives. I'm not going to bother contacting them, it will cost me more in shipping & handling, than what a replacement would cost. Never again!

I have contacted Ronco for a receipt from a recent purchase of 2 knife sets. The receipt is needed to obtain a $20.00 refund they offered @ time of purchase. I have e-mail and phone contacted them and still have not received any reply. My last contact with them I said I would contact Consumer Affairs if they fail to reply again. Thank You!!

I foolishly ordered the two sets of knives plus the extra knife block they "sold" me when I called. The total ended up being $120.84: more than I expected. I also agreed to the 30-day free trial travel thing that they said I could cancel any time; they even gave me a number to call to cancel. They said I would get an email confirmation so I could track order. I never got it. It's been over two weeks and I've not received anything. I called the travel number but it was a company that sells lockers. I called Ronco and they said it was shipped a week ago but they didn't have the tracking number in their system yet.

Be careful when you order this product. One, you can get knives equal or better at your local target or Meijer and get it right away. The scam with Ronco knives is the shipping is more than the items many times. Each item has separate shipping the order, rep waived several shipping fees on the phone but when the order went through, all the fees were there. Over a hundred dollars more than I agreed. To be refunded you have to get merchandise then send it back at your expense and wait for a credit. Also takes over three weeks to receive. Be careful and no matter what they say on phone know they will charge you for every item shipped and tax the shipping too. Go elsewhere. Knives are nothing special to pay that much for them.

Purchased two complete sets (25 knives and wood blocks) of Ronco knives for my two adult sons (28 and 30 yrs old) as Christmas gifts from a late night Ronco infomercial. Neither boys wanted the Ronco knives because they purchased smaller sets of Ronco knives two years earlier (unknown to me) and the handles kept coming apart. And Ronco's shipping and handling fees were outrageous to get new free replacement knives under Ronco's lifetime replacement guarantee.

I was up late one night and watched the ad for the knives. I thought how great it would be to get the TV offer and give for Christmas gifts. Even though I believed I was getting two complete sets, I didn't. I wrote 3 emails and received NO replies. The second knife block is obviously a ploy to get more money but the knives are useless without it. Shame on RONCO. How can consumers do a better job of alerting the public to the issues and how can I get a refund on the knife set I can't use? Even if they would offer me a discount I bet the shipping and handling of the very heavy block would be out of sight and more than I can afford.

These knives supposedly have a lifetime warranty. I sent back 9 knives, with the required $21.70 because the rivets had rusted and one knife even fell apart. This was on October 27, 2014. I have since called 5 times to inquire about the knives, and each time I get the run around. I have provided them with the tracking info (they received the knives on October 29) and 3 different times I was told there is no package there. Two people told me they would have to put in a "ticket." I am very frustrated and am anxiously awaiting the replacements. I will continue to call.

I placed order for knife sets in October 2014. Today is Christmas, have never received the product. And 7 phone calls to a very shady and rude customer service department - have not gotten a refund. Total scam and I will not let this go! Disappointed and disgusted with.

Ordered 1 set get one free, with 2 blocks. Never got the 4 extra steak knives, as they said on the show. Called, they would ship, but with the holiday, maybe after Christmas. These were gifts, when you order they ship right away, 5-8 days. Ask about where other items are, should ship 3-4 weeks. Called to return, not a problem, just pay the $75.00 shipping and handling. Got nothing and still paying. Everybody was right, it's all about the cost of shipping and handling, return it and still paid. Stay away!!!

We have been long-time owners and users of many of your products with too outcomes. However, several of our knives from the 25-piece set have broken, rusted out, or the handles cracked. I have tried repeatedly to contact the company with no responses. In all fairness, we have owned the set for several years but, I was told this was a lifetime set!

I have seen a lot of bad reviews, but most of the reviews are complaining about the "Shipping and Handling" charges. I will agree that it seems like a lot better deal than it really is, but if you have ever ordered anything off of an ad on television, the companies are always hitting you up for what seems like excessive shipping and handling fees. In my opinion you have to look at the full picture. I received two 25 pc knife sets with the knife blocks for about $3 per knife, including shipping and handling. I still call that a good deal.

When I bought the knives, they said that it was going to be 158 but I got charged 177 in my bank account. When I received the knives, they were the lowest quality of knives I have ever seen. I am very disappointed and would not recommend these knives to anybody. If I could return them and get my money back, I would do it in a second. About 15 years ago I bought a set of Showtime six star cutlery knives and they were better quality than the ones I received. I also own a small set of Cutco knives so I know what a quality knife is.

My fiance and I bought the set this morning. The total cost ended up being more than $83!!! Their infomercial is very deceiving. The consumer affairs reviews should have been read first before purchasing. I called back after reviewing them and spoke to customer service who had no "updated" record of our order. We were told to call back in 24 hours, as that is how long it would take to show up in their database. I let them know that we will be disputing this with our bank. Lesson learned. BUYER BEWARE!!

Am trying to return to obtain total amount plus shipping and handling charges. I am a senior citizen and my income is limited. I feel this company is not honest, ethical, and skirts the law. Why are there not Federal agencies through the Federal Trade Commission to represent the public? I feel that I have been seriously taken advantage of.

Ronco Knives is a scam plain and simple. I blame myself for impulse buying and not researching product (especially when buying from TV ads). Tried to cancel same night but what a surprise they couldn't. Found out later my older son bought the same one's a year ago and threw most of them in the trash. He said the knives where too cheap and flexible to even use.

I was online thinking that I might be interested in the RONCOCUTLERY.COM knife set. I started the order and when I found out that the shipping was $43.95 and the knife set only cost $39.95, I wanted to stop the order but, there was no way to stop it. I just shut down my computer before the order was completed, but I WAS STILL BILLED!! What a SCAM! You can't even stop the ORDER. What kind of GUARANTEE will you get when you can't even stop the order before confirmation?? I found way down on the page the shipping charges. I have NO confirmation of an order!!! Just took money from my account.

I ordered two sets, one for me and one for a Christmas gift. I am embarrassed to give them! They are the dullest knives I have ever used; I should have kept my old ones! Even with buy one, get one, beware! The shipping costs are outrageous, defeating the savings, and the end result is a product I would never have bought even at Wal-Mart. DO NOT BUY THESE KNIVES. They are DULL.

I called the 800 number while watching the infomercial in Spanish for the knives. I started talking to the sales rep who kept trying to add all kinds of stuff to the order. I agree to the full payment option instead of the 3 easy payments of 13.33. So as I am talking to the and see the blocks on the TV, but I didn't hear how much the blocks were selling for - I thought they were free. He tells for 29.99 I can get a block. I told him to hold it. I was not going to pay any more for anything and to cancel the order. He tells me unfortunately he cannot cancel the order, "but he can add to it". He said I would have to contact Customer Service and provided the order #. I told him to not send the order out because I told him to cancel it.

Purchased RONCO knife set about 9 years ago and have, what I thought was, a lifetime guarantee. 30 days ago the handle on large carving knife literally fell apart. Looked up company on the Internet and only found an Internet address - reached out. Got a response a week ago that a commuter was considering the situation. Tried twice to follow up and ails went to address on site, only to come back undeliverable. Consumers out there beware of this scam.

So let me start by saying that I am a Chef, and knives to us are like HOTRODS to car folks. You are always going to hear someone say that this make and model is better than the other, for one reason or another. I don't want to say I "FELL" for the bait and switch technique from the commercial since I knew several things before I bought the knives. FIRST of all.....NO KNIFE WILL REMAIN SHARP FOREVER. It just doesn't happen. SECOND, I knew there had to be a plan in the background. The shipping for these knives is CRAZY. It reminds me of when I bought a mini motorcycle chopper on ebay a few years back. The motorcycle came with a 100% money back promise MINUS THE SHIPPING! I paid $1 for the motorcycle and $600 in shipping. Same thing happens here. You don't "pay" for the second set of knives, but you pay shipping for BOTH sets. Around $60 each set.

I ordered a set of Ronco knives approximately 6 weeks ago following a television advertisement that I was watching. When I called to find out the reason that I had never received the knives, I was told that there was nothing in their system to show that I had ever placed an order for anything! The good news is that they have never charged my credit card.

Handles have all broken (plastic). To replace they need ship back (what $20) then send $21.70 to cover shipping them back. This is approximately $41.70 as per their service dept. The cost is $39.99 for a new set. Outrageous, a ripoff. Obviously the real money is made from the shipping costs. To top it off the knives are second rate, materials are second rate as is this company.

Bought a block and knife set in the early 90s. No knife stays sharp forever regardless of claim but no real complaints; however, the other day peeling the plastic cover off a Gerber Graduates Meal for lunch for my granddaughter and the knife snapped at the hilt. The cover on the plastic serving dish proved stronger than the metal of the paring knife.

Your bait and switch is great, you reeled me in. You showed on TV everything was included, until i got on the phone everything was separated with your outrageous shipping and handling fees. How dare you?! I also looked at your reviews, you need to get out of them, will screw your business. I'll never buy anything with your brand or so called brand.

I ordered one of Ronco Ron's "buy one get one free" Showtime knife sets online. Upon receipt I found them to be of a far inferior quality to the set I bought from them some years ago. I contacted them via email and was told that I could return them but only using the RMA number which they would email me. I had not received it so I called their customer service. They said they had no record of any communication with me and it was now past the 30-day return policy!!

I ordered the Six Star Cutlery set back in March of 2014, and when I did I asked to send me an email when the order ships and a tracking number. It's now Sept of 2014 and I have no order, no email confirmation of shipment, my bank account has been withdrawn the payment and absolutely NO contact from RONCO whatsoever! I have tried and tried to contact this company several times both by email and phone with no luck. Emails just don't get answered and the calls don't get picked up, they just ring and ring. My bank won't charge the company back the money and credit my account and with each passing it doesn't look like I'm getting anything from RONCO or my money back. I will never buy from this company again!

This is not a good deal. I will be returning because of shipping & handling charge. This is what they charged me.

When I bought the knives, I was told that I would pay $83.39 and later I'm inform by my bank that they removed $89.23 which was not the authorized amount. I spoke to the supervisor after two customer service reps degraded me on the phone and were very rude to say the least, and the supervisor named Gary informed me that the overcharged money of $5.84 would be returned to my account and here it is 6 days later and no money has been returned. I spoke to the same supervisor today and he informed me that he didn't know why but that he will requested again. Then when I received the knives I get the guaranty paper that says I must register my purchase for guaranty at www.Ronco.Com/Warranty and when I open this page it says that my guaranty is only for one year from purchase date and on the second paragraph it states that almost nothing is covered.

Knives do not hold edge and shears handle broke off. Bad knives.

I went online while the infomercial was on (July 2014) to figure out what my total would be including shipping and handling. I did not get that information (which was more than the knives) until the order was taken with no confirmation that I was okay with the total price. A few days later, when I heard nothing from the company I called and was told that they had no record of my purchase and were not even taking orders at the time. I insisted that they cancel the order. I was told it was cancelled and I would receive a confirmation letter. That letter never came.

I was online thinking that I might be interested in the RONCOCUTTLERY.COM knife set. I started the order and when I found out that the shipping was $43.95 and the knife set only cost $39.95, I wanted to stop the order but, there was no way to stop it. I just shut down my laptop before the order was completed, but I WAS STILL BILLED!! What a SCAM! You can't even stop the ORDER. What kind of GUARANTEE will you get when you can't even stop the order before confirmation?? Good Luck to anyone that orders this knife set.

First off I want to say Sorry. I'm not here to bash the knives or the company. As you see almost every reviewer here bash the knives or the company. People almost never write a review when things are good only when it's bad or they had a bad experience. I have never had to contact the company so I can't comment on them. I can tell everyone that the knives I purchased in 2005 are still working as they did back then. My knives have never been sharpened, and yes they are still sharp. The only reason I found this site is I was looking to purchased another set.

After the first use, the knives were showing rust spots on the blade. And the handles hold water. My dad bought 2 sets and 1 block. All together paid $130. I am still within that 30-day money back guarantee window. Considering the reviews on this site, I probably won't even get half of that back. I sure am going to try, even if I have to go to BBB. I am outraged. These Knives are a RipOff. Stay away from them.