Ronco Knives Reviews

I only have two complaints. #1. The knives are not as efficient and durable as advertised. They are not worth the cost. #2. They are advertised at $39.99 or (3) payments of $13.99 plus shipping and handling. You must read on past the ordering and credit card input info at the end of the page to see what you're really paying. *Knife set $39.99 + $43.40 Shipping + Knife block $29.95 + $14.95 Shipping, Supposedly free set is $43.40 for Shipping + you have to add Taxes = $172.00 and if you order a knife block for the second set it there is additional shipping and handling of $44.90. You will actually pay a grand total of $216.90 in purchasing what is advertised (WOW) that's a big jump for those who don't read the fine print. Sadly, if you return the set they ONLY REFUND THE PRICE OF THE KNIVES AND BLOCKS $69.89!! No refund on any of the other charges, you will be at a loss of $147.01.

Lol. Just read the reviews AFTER I received the knives and realized they wouldn't slice a pepper. Lol. In the trash they go. Another lesson learned. I believe in karma, so be it.

I was told I would get 4 free steaks knives with my order but didn't nor did I get my wooden knife block that I paid $29.99 plus $22.70 for delivery. When calling customer service I told them I didn't receive all my order. They said they will ship it out. When asking for confirmation number they said they don't have those. When asking for tracking number they said it's same one.. which it's not cause it says pkg delivered. When asking to talk to a supervisor I was told they didn't have one of those either. If I don't receive my knife block and 4 steak knives by next week I'm going to call back.

We were watching TV and saw the Ronco 20 piece knife set advertised for $39.95 plus shipping and handling... We were looking for a new set of knives so it caught our attention. In the ad they were slicing and dicing everything from tomatoes to shoe leather. We would never have ordered from a TV ad in our lives but the persons speaking for Ronco on the screen were clearly saying that if we were not completely satisfied with the product we could return the merchandise and receive a full refund. We figured that a long existing and seemingly reputable company like Ronco would stand behind their products and their advertising. Well, guess what? No such luck. We received the knives about 3 weeks after ordering, WHAT A PILE OF CRAP!!! We couldn't cut our way out of a paper bag with these more than sub-standard knives.

OMG, how can people showing nice tv ads about how their products are and get away with it?? What's wrong with this world??? I want to return my knives which cost $99.89. However, they won't refund my shipping cost of $88.45 US dollars on top of that and then I have to turn back and pay the shipping cost to return it!! Well hello - what's wrong with these people. It's like highway robbery. Where's the people that can protect innocent people that get taken by these wonderfully made ads?

I order Ronco knives back in March 2015. After the first try I did not like them. So I called and got a return authorization number to send them back. I send them off on April 24th. As of today I still haven't received my credit back in my bank account. I have call every week since May the 30th. Every time I have been told the same old story "give us a couple of more days". I am tired of hearing this.

I purchased 2 sets of the Ronco knives. Within the first couple of weeks the cleaver and the chop & service knife were riddled with rust spots. I had hand-washed them, so was obviously surprised. I finally decided to contact Ronco for replacements around May 6th, and they send they would send out the replacements. It is now 6/29 and I have not received the replacements. I called them again today, and they said it takes 6-8 weeks to arrive. Well since they had not arrived, they would put in a reminder, but now it will take another 6-8 weeks to receive. I can see how this will go already.

I purchased the 25 piece set last week with the second set free. I usually always read reviews before I buy something, but did not think to do so cause Ronco has been around for so many years I figured they sold quality products. I was not expecting the shipping charge to be so much and I assumed the wood block came with. However, the wood block was just an additional $9.99 so I added it… thinking it was for two blocks. When I checked the option button for that, it immediately took to another page to complete my order. So I did not even get the chance to make sure it was for two blocks. And, just like everyone else, the order was submitted before you even knew what was happening.

I purchased two sets of knives for Christmas presents last year. I never received the knives. I contacted customer service and was told that I had to fill out a form and send it back in and it would not be resolved until sometime in 2015 because of their back log. As of this day I HAVE NOTHING.

I purchased not one but two Ronco 20-piece cutlery set less than a year ago and want you to know that it is the worst knife set I have ever owned. After a few months, the knives started rusting and they do not cut through anything -- much less a tomato like they show in their misleading demonstration. In fact they just smash my tomatoes. I have owned 'not so great' knife sets in the past, and even they did not rust after simple washing and could cut through basic fruit.

Saw the infomercial on TV. Decided to buy knives. They were advertised at $29.99 at first but as you go on they let you know that the more you buy the more you get. I was talked into buying a set for 171 dollars plus shipping and handling was supposed to be free. I have been waiting to retrieve my refund when I change my mind about tonight. I've been waiting since 2014 the month of June and I've been talking to different representatives of Ronco promising me that they will refund the money. This is not happening. This is now May of 2015. How long should I have to wait for less than $200 refund???

Ordered what was supposed to be a buy one get one free 25 piece set of knives. I only got the one set. I paid the extra money for both! I have gotten nothing from them but rudeness on the phone and a complete run around on the other half of my order. They refuse to make me a satisfied customer... Their satisfaction guarantee is just another lie! I would not recommend this to any other consumer! One very unhappy customer!

I purchased my knives back in 2005 and I love them, my husband and I use them every single day. I am purchasing another set, because I dropped on and broke the handle and the set is so inexpensive. I thought I could give the rest as a gift. Now I find you get 2 sets for the price of one. This is the best deal I have ever purchased on the Internet. I would recommend these knives and have to anyone looking for a good cutlery set.

I Spent too much for what I received from Ronco. It's a rip off. I have spent less and have better knives than Ronco offers.

I have had the 25 piece set for at least 15 years. I used to work for a food company that was connected with another cutlery line and I am addicted to my much heavier chef’s knife, but my wife will only use the Ronco chef’s knife. We use these knives EVERY DAY. They have performed flawlessly. The Ronco knife does not require sharpening but the others do require an occasional sharpening and take the edge very well. I guess that is why they come with a good sharpener. Twice in the fifteen plus years we have used them rivets have failed in the handles of knifes, once the shears broke. That's one failure every five years or so.

Please refund my money as you basically stole it. Soon I will be contacting the Better Business Bureau and the South Carolina State Attorney Generals office. I saw your TV offer which was looking good, but you conveniently concealed the outrageous shipping cost. I was going to order your knife set, basically a 2 for one offer. I filled out the order form but I never pushed submit to execute the order form, obviously after I observed the shipping cost I decided not to engage the submit button. However, the order went through any ways without my consent. Obviously, you have a flaw in your order system.

My Ronco knives are falling apart. As far as the blades they are wonderful but my handles are coming apart. Ronco has sent me replacement knives but they are coming apart again. The knives are very unsafe to use. I purchased two sets one for me another for my son for a wedding gift. I called him to ask him how his knives were doing. He told me he tossed the knife set because his wife almost cut her finger off. He said he didn't want to tell us because it was a gift but the handles were coming apart and were unsafe to use. I don't recommend these knives to anyone.

I purchased Ronko knife after seeing the infomercial on TV. First they ripped me off with the price of shipping and handling. When I received the product, I send it back. Since December till date, three months later, I am yet to receive my refund.

I went on Ronco.com to buy the 40 pc knife set which was BOGO free. First of all no mention in the commercial is made about the knife block being 40 some odd dollars in addition to the price of the knife set, so I guess you're supposed to just throw 40 knives in a drawer or pay that rip-off price! Once I got on the webpage it asks you to click on the package you want. I clicked it and then it asks for your credit card info. I assumed (my bad for trusting people) that it would give me a chance to review my purchase and click a final time to make the purchase. Well NO it didn't. It just charged me $43.40 in shipping charges without giving me the opportunity to say no. It is shady and makes Ronco look like they are trying to scam their customers and that reflects badly on a supposedly great knife co. NEVER will I buy from these people again.

I recently bought a set of the RONCO 25 Piece Knife Set and am thus far extremely pleased with the quality and performance of all of these knives. I don't really understand where all these people submitting negative reviews are coming from! I'd also like to mention that I purchased a Ginsu Knife set 20+ years ago. The version that has a utility knife that cut through steel cans and nails. And yes... I tested it myself and it absolutely does perform as advertised. I still use the steak and Chef knives to this day and they cut as well as the day I bought them.

Missing knives when got the sets and it says 3 easy payments and they offer 4 extra steak knives. This company totally sucks, nothing but lies. This company is just like our government, nothing but lies!!!! Don't waste your money and if you have a Facebook or Twitter account, post this to your friends and ask them to post it about RONCO THE ** COMPANY.

For the most part the product has not failed me. My #5 knife was damaged and I returned it 6 months ago and I'm still waiting for a replacement...

I guess I am one of the few lucky persons. I purchased the Ronco six-star cutlery set about 10+ years ago. I have had extremely good luck with all of the set. I will admit that the shipping charges are extremely out of proportion to what it should be but it seems that everything purchased online has that gimmick. I use my set every day. I do not put them in the dishwasher and only wash them by hand. The only problem I have ever had was the scissors broke in half. For a $2.50 shipping fee, they were replaced in a timely fashion. I really use the chop and serve more than anything else. I just shredded 100 pounds of cabbage for Sauerkraut yesterday and it is just as sharp as ever. I am going to order a second one. Hope the quality of it is as good as the original.

We had the whole Showtime knife set with block. Well one of the knives broke in the handle. The rivets rusted and came apart. Well we kept it and it was when my wife ordered the one knife that didn't come with the set, it came with gouges in the handle so I called customer service and they said, "Return it for a new one." While on the phone I explained about the other one and she said, "Send it back with the other one and add a check for $3.00 for S&H." Well it's been 4 months now and I have no knives and they have my money as well, the three dollar check and the money I paid for the new knife!! This is unacceptable...

The rivets rot out. Very dangerous junk knives. Guaranteed? No. Threw them away. Highly advertised junk. Please save your money.

Three wks ago I ordered the cutlery set on TV. It was buy one get one for 39.00. I thought, oh what a great deal. Ronco does not show you shipping and handling charges until after you make your purchase! I was floored to find out it was 58.00 to ship. I immediately called to have the order cancelled and was told it was too late. It was already being processed. The rep. told me to just refuse the package when it comes and as soon as they receive it, I'll get my refund.

Ordered 2 sets of Ronco 25 piece knives. Thought it was to be 3 payments of 13.33 plus S&H. The knives ended up costing me 83.39. When I approved the initial price of $56.73 I was led to believe that would be the total price. Now they are charging my account $13.33 and another charge next month. I called customer service, I can return them but not get a credit for the $56.73. I will chalk it up to a rip off and learned a lesson. I received no invoice or order number.

As I was slicing a pineapple, my utility knife split in half, in between the handle. Lucky I didn't cut my finger off, it ended looking like a jackknife. I guess the quality & so called craftsmanship is something to be desired, with this company. I am extremely unhappy with their product. Be very careful when using their knives. I'm not going to bother contacting them, it will cost me more in shipping & handling, than what a replacement would cost. Never again!

I have contacted Ronco for a receipt from a recent purchase of 2 knife sets. The receipt is needed to obtain a $20.00 refund they offered @ time of purchase. I have e-mail and phone contacted them and still have not received any reply. My last contact with them I said I would contact Consumer Affairs if they fail to reply again. Thank You!!

I foolishly ordered the two sets of knives plus the extra knife block they "sold" me when I called. The total ended up being $120.84: more than I expected. I also agreed to the 30-day free trial travel thing that they said I could cancel any time; they even gave me a number to call to cancel. They said I would get an email confirmation so I could track order. I never got it. It's been over two weeks and I've not received anything. I called the travel number but it was a company that sells lockers. I called Ronco and they said it was shipped a week ago but they didn't have the tracking number in their system yet.