About Sherwin-Williams
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Sherwin-Williams Reviews
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Bought White Pigmented Shellac Primer to cover RED painted walls on the recommendation of our local SW store. The primer is the viscosity of water. Keeping it on a roller without dripping was nearly impossible (dripped and then speckled paint all over once I started using the roller against the wall). Dried immediately so any "wet" edge left a bubble. I went online and found an application video posted by SW on youtube and it showed a professional painter (totally suited up) using it in a paint sprayer. (This primer was on the DIY site for SW....so I called two different stores and all insisted it can be applied by a roller!) The primer is probably perfect for a sprayer but definitely too thin for any other type of application. I wasted $72 on something I cannot use in the house.
Wife and I have years of experience painting and have liked SW in years past but they have clearly cheapened the recipe. It's thinner and doesn't cover well at all. It was a complete waste of money. We deeply regret starting a large project with this garbage paint. We will never buy SW again. This paint is the equivalent of a dollar store guitar. By the way, they also reduced the amount in the can from 128 oz (1 gal) to 124 oz, but still charge $55 per can.
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Wow - great job matching stain for kitchen cabinets, no longer manufactured - thank you! (We had gone to a "custom" paint store in a neighboring town, that was unable to help us, due to their backlog, and Sherwin-Williams had the job done in just 48 hours!)
I went to two different stores. I was hoping to get better service. The first one the girl didn't know the paint I wanted was on sale. She kept telling me it's not until she actually checked like she should have the first time around. The second store, the lady wanted to know what I had used before, why I was choosing this product and on and on. All I had asked her to do is to show me the color I saw online and to make sure it look the same in the store.
When she finally did I told her it looked different and no I didn't want that color and gave her a swatch of what I wanted instead. She left the counter to go get me the color I didn't want. It was like she was in her own world and didn't want to hear what I was saying. Horrible attitude. Was in a mood to argue with someone. I told her never mind and thanked her for her time. As I was leaving she mumbled something under her breath. Why? I don't understand the quality of workers this place has. Unhappy, miserable and have no clue of the specials they have. It's really sad.
I have a contractor's account with them and they made a fraudulent $1000+ charge on my account and harassed me for months to pay. It wasn't until 4+ hours on the phone and me threatening to sue that they backed off. Then they said, "Oh sorry," after wasting my time and almost sending me to collections, countless back and forth emails etc. Nothing was done about their store making a fake thousand dollar charge on my contractor's account. Maybe that's how they run their business? Get people to make accounts and make fake charges then hope they don't notice? Stick to Benjamin Moore, better service and better products.
Went to one store in Howard WI and was told they did not have the color to mix the color I needed and no one else did either. Called store in Green Bay on Oneida St and they said they had it. Went to pick it up and was never showed the color or told that we should prime before using. Color when opened was way lighter than the color asked for. Went to return and was not given refund. The employees that are there on weekends do not know what they are doing. Ended up going to True Value in Howard and they were awesome and knew what to tell me.
The best paint on the market. From economy to industrial, I have used all of their products. I have tried other paint from box stores and there is no comparison. Dependability, durability, ease of use are the main pros to Sherwin Williams paint.
High quality finish and rich color is the main read on I use this product. Their SuperPaint line covers in one coat, excellent for exterior trim work. The service is excellent, fast reliable and most of all knowable.
In the past I always used Sears' Weatherbeater paint with perfect results, exterior and interior. After the decline of Sears, I have used SW paint for over 15 years and extremely happy, especially with the higher end selections. Most SW staff are very informative and cooperative as well.
Since I have posted my previous review the store where I bought my paint has contacted me and will honor their warranty. I am able to get 6 gallons of a more washable paint to redo my walls. The cost of the labor charges are not covered.
Two months ago we had the interior of our home professionally painted with Sherwin-Williams super paint interior acrylic latex paint, satin finish. Damp wiping of fingerprints prints leaves streaking and the wall is a lighter shade. The store will not accept their own paint warranty to allow us to fix this problem. Which says money back guarantee as long as you own your home if not satisfied. This paint is marketed as washable paint. The manager of our store said he had to come examine it but hasn't showed up when he said he would. Beware.
Sherwin-Williams author review by Kate Williams, Ph.D.
The company manufactures stains and supplies and is one of the best-known brands in the world. In fact, its paint is used on major monuments such as the White House, the Golden Gate Bridge and the Hollywood Sign.
Sherwin-Williams paint: Sherwin-Williams offers many products for your painting project, including brushes, rollers, tape and accessories. Select one of its many primers, each formulated for different surfaces. Then choose from interior or exterior latex, oil-based or enamel paints. You can also purchase wood stains and sealers, spray paints, concrete and masonry finishes, and more.
Sherwin-Williams colors: Sherwin-Williams prides itself on its vast color selection. With more than 1,500 paint colors, you’re sure to find one for your project. The website has several color selection tools, including a visualization tool that allows you to upload a photo of your room and click to change the colors of the walls.
Paint calculator: The Sherwin-Williams website has a paint calculator to help you figure out how much paint you need for your project. Enter the total height and width of the wall you’re painting and tally the number of windows and doors for a quick calculation. You can also do a custom calculation that includes the texture of your wall and takes into account how many baseboards and crown moldings you have.
ColorSnap in-home consultation: If you need help choosing colors for your project, Sherwin-Williams offers an in-home consultation with a professional. For $95 you get a pre-visit phone call to help the consultant learn about your style, a 90-minute visit, a $50 gift card to use toward your paint purchase, and a project shopping list.
PaintPerks program: If you plan to purchase a lot of paint or supplies, sign up for the free PaintPerks rewards program. You can earn coupons and rewards after you’ve spent enough money to qualify.

As a member of the ConsumerAffairs Research Team, Kate Williams, Ph.D. believes everyone deserves easy access to accurate and comprehensive information on products and businesses before they make a purchase. She spends countless hours researching companies and industries before writing buyers guides to make sure consumers have all the information they need to make smart, informed buying decisions.
Sherwin-Williams Company Information
- Company Name:
- Sherwin-Williams
- Website:
- www.sherwin-williams.com
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