Nortek Global HVAC Reviews

Installed Frigidaire heat pump in my new home in 2008. Have since replaced condenser fan motor and 2 evaporators. Paid labor on evaporator. Installs both times. Nortek refuses to cover 3rd warranty evaporator under their 10 year warranty citing that my warranty is not registered on their website. Installer registered warranty in 2008.

Purchased the above unit in 2009. A few months later it didn't make its temp. Installer came and said gas was low so I had to pay for that & labor. In 2013 it did the same thing. I was told the coil was kinked from the factory & finally leaked. Had to pay the labor for that. In 2014 it leaked again and the coil was soldered & refilled. Again, paid for labor & gas. In 2015 it did it again and coil was replaced. Had to pay for labor. Now August 28, 2017 the evaporator has to be replaced. No idea what that will cost. I also got stuck for the increase in electric bills each time to the tune of an extra $50+ from the previous year. DON'T BUY A NORTEK (NORDYNE) PRODUCT. They make a number of brands so it would be wise to check out the manufacturer. FROM NOW ON IT'S CARRIER ALL THE WAY!!! I've called to complain but they won't do anything to compensate me for their extremely inferior product.

We bought our Nordyne/Gibson system spring of 2016. We spent $5000 (which we are still paying the bank for) and have had nothing but problems and currently have a non working system. The valve on the inside unit froze soon after install and Matt, the one who installed the new unit replaced it. Then the whole outside unit went out this spring (2017) and had to be replaced again. Matt did it under warranty but fought with Nortek to get his money and a new unit outside.

Maytag HVAC system purchased 2010 with 12 years parts and labor warranty. They honor the parts replacement part of the warranty. However, they won't reimburse the labor part of the cost of repairs, saying that part is dependent upon the installer to cover. I called original distributor and they are in the middle of a lawsuit against them for labor not reimbursed as promised. He said that Nortek (formerly Nordyne) were reimbursing the labor portion for a while after they purchased Maytag and then just stopped.

Nordyne 3.5 ton central ac & airhandler - We purchased this unit January 2016. We live in southwest Florida. We were told it was a great unit. We didn't start using the air conditioner till the end of May 2016. After 3 months of use the outside unit froze up and started clicking on and off. We called the man who installed it. He came out at in the evening and checked it said it was low on coolant. He charged it up and it worked for another 2 months. The outside unit froze up again. We called the installer again. He came out again and checked it.

We've had five service issues with our two Gibson HVAC units in the first four years of use, and have now encountered our sixth service problem. The upstairs unit froze in the winter three times in the first four years, and shut down each time until Nick from Central Heating could fix the problem. The downstairs unit failed twice in the first year, one time due to a sticking valve, and another due to a humidifier issue. Last week, our AC shut down, and we were told that our TX valve needs to be replaced, which is causing the coil to freeze. The estimated the repair, coolant, etc. was $948. (The TX valve will be covered by our parts warranty.)

I purchased a Nordyne heating and air system Q5RF-X36K 2/2011. April 16, 2017 unit was completely shot and they advised I would have to have the whole unit replaced and was told promptly after that that it was on backorder. I have waited almost a month without a system and I called into their customer service and the treatment I received there was about as insulting as having to replace a 6 yr old unit that they on BACKORDER. I called b/c not only had I waited over 3 weeks to get a unit I was told it would cost me 1042.00 and Nordyne would only give 250.00 credit towards the install so leaving me 792.00 out of my pocket for a unit that clearing a piece of junk.

I purchased a 4 ton Nordyne Gas packaged Unit that is still brand new as home has not been occupied yet. After the fact found out unit was installed without permit and in the newly categorized flood zone. City required unit to be moved out of flood zone or 10 feet above ground. In the process of getting quotes for the move, it was determined by a second company that unit is inappropriate for property. Not enough vents to function for heating or cooling. Unit cannot perform cooling on 2nd floor, will instead shut down before desired temperature is reached. E & H Mechanical, the firm who selected and recommended System and installed refuse to offer any solution.

I purchased a 3.5 ton Gibson heat pump in Oct. 2015. Since the install we have had 3 problems that turned into major problems. In May 2016 there was a leak in the evaporator coil. Called the company, got the coil covered but not the labor and r22 recharge ($1200). Then August 2016 a problem with several relays which wasn't a big deal only a small part and labor charge ($120). So here's the big one, 2 weeks ago the unit stopped producing heat so I had the contractor who did the install take a look, THE COMPRESSOR TOTALLY WENT! So after talking to the company they offer a replacement compressor but won't cover the r22 recharge again! Or the labor! So I got the bill for $900 recharge and $250 labor. I will most certainly be getting a lawyer. This company is a joke and I wouldn't recommend them too anyway.

Westinghouse/Nordyne heat pump was installed in our new house in 2010. Unit froze up in summer of 2016. Tech checked unit and said most of the refrigerant had leaked out because of leaks in the evaporator coil. I registered this unit for the 10 year extended warranty at time of installation. Nordyne said they had no record of the registration and unit was out of warranty. It is now December of 2016 and still have not got unit fixed. Very unhappy consumer!

Now that I have read reviews, I have to agree, Nordyne units are a piece of junk. Had mine replaced today. Unit is approx. 6 yrs. old. Had many problems with old unit. New coil, freon problem, then the heat exchanger went. Paying all the labor costs should have been absorbed by Nordyne. Then it was replaced today (another Nordyne) with more labor costs. Now I have to live with this one waiting for the first problem. Scares me. When will they learn to make a decent unit that lasts.

DO not Ever buy any products from this company. I have had my unit for 3 years. Last year the evaporator coil started leaking and is going to cost me $700 to fix. Now, my heat is not working... Why is it that nothing can be done about this!!! A lawsuit needs to be started against this horrible company with horrible products and the worst customer service.

A couple problems with Nordyne, Broan, Frigidaire, NuTone, etc. (all the same company and product). They went bankrupt recently, so they are even worse than other manufacturers. The big weakness in even their high-end junk is the evaporator coil problem that will apparently never be fixed. Their distributors in our area don't want to carry parts, so everything is out 2 weeks. Do not buy this stuff. Any manufacturer is better than these clowns.

I am sitting here in my 80 degree home in SW Florida with an IQ Drive unit that is not working. The Cooling Company called Nutone Distributor to order a new proprietary thermostat, and 2 circuit boards to get my unit up and running. He was told that the parts would not be available until end of January 2017. That is 3 months from now. Being in SW FLorida it's hot here all year round and today the temps will reach 87. SO...here I sit with no AC until January! The unit was $12000 and I will never purchase another. As a matter of fact I may have it pulled out and sell on Craigslist. I am so pissed off. Don't buy! I suggest something that you can easily and quickly repair. These units are direct wire to thermostat, so you can't just buy any old thermostat to run them. Cannot recommend.

Only 5 years old and has had multiple leaks. Techs used dies and found and repaired leaks then shortly after new leaks developed and unit would not cool. Now I must pay for labor and cost to find, fix, and re-fill the unit: cheap junky system that is not worth owning.

Oh my God, this is the WORST customer service experience I have ever had and I'm not a young guy. I'm technically competent and I can't imagine anyone placing a product like this in the market. Just a few highlights: Tech Support will only speak to a "Certified" Nordyne dealer tech. Closest one to my house is 50 miles and wants $250 to pull in driveway. His exact words were, "Those things are terrible to work on and we could be there all day at $145/hr (above the original $250) and still not solve the problem". Several competent service organizations close by but can't get info from tech support.

I moved into my brand new house just three years ago and a brand new Nordyne unit was installed. The AC quit running a month ago. I called the AC company that put it in and they came out and checked it out and said the compressor was bad and it would be covered under warranty but not the labor. I've called the AC company over and over and they said that Nordyne still has not shipped the part. In the meantime, I called my brother-in-law who is in the AC business and explained to him what was going on and he came out and checked the unit and called Nordyne and he said that they don't replace the part but would replace the unit. However, they are having a hard time getting Nordyne to send a replacement unit. In the meantime, I can't even live in my home because it is too hot as I live in Florida and it started in August. I am a widow and do not have the money to replace the whole thing and feel that I have absolutely no recourse.

Purchase a brand new manufactured home in 2014 that came with a Nordyne AC unit. Unit has been worked on twice this year (2016), with the third service call determining that the coil would have to be replaced. After 30 minutes on hold to speak with Nordyne regarding warranty, we were told that only warranty their product for one year. And that the dealership that is proclaiming five year warranty is lying. When asked if they were going to provide any assistance with a two-year old unit that now has to be replaced, I was simply told no. They said that it was my problem and that they provide one year and one year only. Their customer service is severely lacking and the representatives I spoke to were extremely rude and unprofessional. If anyone is looking to purchase a home or manufactured home that will have a Nordyne (Nortech) AC system, run the other or demand a better system.

I gave this a 1 star rating because there wasn't an option for a negative star rating. My wife and I built a new home and father's day 2013 we finished it and moved in. We installed a 5-Ton Nordyne central air system in the house. The air handler / inside unit has been nothing but problems since it was installed. In three years we have had to replace the Coil assembly, blower motor, motor control board and the circuit board. All of the parts were covered under the warranty. However I have spent over $2000.00 in service calls and labor having parts replaced. Now after all of this the unit has started leaking Freon gas again which means I am about to be spending more on repairs. I will be doing a cheap patch on it and hope it will last until I can have a new system installed to be rid of this piece of junk. All I can tell you is stay away from this company cause the quality of their product isn't worth the money you will pay for it.

talking to other people in this complex found out that they also had problems, all I can say is stay away buy anything else but this garbage. Take my advice PLEASE!

All I can say about this company is stay away from this equipment. It's a piece of junk and they won't stand behind it. Bought a system 18 months ago. Have spent $1,200 on it in the last three weeks. The blower has to be set on lowest setting or it throws water on the floor. Two different repair companies tell me it's in the construction of the equipment and they have no solution to the problem and Nordyne's no help. I'm looking had having to put in all new system. Please stay away from this product. I'm in process I talking with Ky HVCA inspectors.

The unit that was put in for my heat pump is T5BD-048K series 4 ton heat pump. It was installed as a new unit November 11, 2014. It has not been efficient since installed. The first summer with this unit was 2015 and it could not keep our home cool (74 degrees). Now in our second summer it started freezing up and not functioning at all. So 19 1/2 months is all we got out of this piece of crap.

I bought the unit in 2010 and had it installed. The installer did not tell me that I have to register it online and now the unit is leaking Freon. It has a bad coil as do hundred of units they sold. They will not cover under warranty. It is a horrible unit and I would recommend anyone reading these reviews to go elsewhere for equipment. This company does not care about the consumer and obviously only want to line the pockets with money and not stand behind their produce. BAD PRODUCT. BAD COMPANY TO DEAL WITH.

I had a new Nordyne system installed less than 5 years ago. This replaced a system that I put in 30 years ago. I have had to replace the freon now 3 times. Since then I went with a new company which informed me that because of the leaks I needed to replace the entire system. I was told that my warranty had expired and they would not replace the faulty and leaky system.

I purchased a home with a Maytag HVAC system, and my home inspector said that the unit was a newer unit, and it should last for a while. The unit broke down last month and was diagnosed that it has a Freon leak and needed to replace the coil. I called the warranty since it is about 8 years old, but they said there is no warranty left because the previous owner didn't register. I think it is funny. If the unit was purchased and installed by a contractor it should be under warranty. The company knows when the unit was made and purchased. It is like a trick because most of people don't. They should stand behind their products...

We installed a Maytag dual stage heating system with an 18 Seer AC unit in July 2014. The coil has been replaced three times (2 times in 2015 and 1 time in 2016). It works for a few months, but the next year must be replaced because it leaks (thin copper used). We have heard every excuse in the book, but the company refuses to pay for the installs. Yes, they provide another defective coil every year under the "warranty", but we have to pay $550 for new Freon and installation. I don't expect to have to put a new motor in my car every year and I don't expect to put a new coil in my unit every year. The consumer got scammed on this deal, since they were well aware of the problem with the 18 Seer anteater copper coil long before 2014. I understand from others there is a class action lawsuit pending about this issue.

We installed an Intertherm high-efficiency furnace in our Modular home in the Fall of 2014. Before Spring 2015 the aluminum heat exchanger burned out releasing carbon monoxide into the heat ducts and tripping the temperature high limit. The next Fall our plumber was given a new heat exchanger and installed it. He also ascertained that the fan speed was set to maximum and told us to not use any very restrictive filters like 3M microfiber or similar makes. Before the Spring of 2016 the 2nd heat exchanger burned out. We do not want another Intertherm furnace or any other make with an aluminum heat exchanger. We will probably replace with an 85% furnace with a steel heat exchanger.

No cooling put out Apr. of 16. Found that unit was leaking coolant due to hole in coil at top. Could not have been due to installation only poor quality of manufacture. Will cost as much to ship, replace freon, and for hours worked as paid for unit less than 4 yrs. ago. Will buy other brand and tell everyone I know of this so no one else has to put up with such poor product. All in world need to know.

I have a 4-year old furnace with a defective heat exchanger. Nordyne agreed that they will replace it. First they said in 2 weeks, now in 5 weeks. Going 5 weeks in the winter without heat and not giving accurate information is unacceptable. Who knows when they would really ship the unit. The warranty is worthless. Do not buy this unit.

They are a terrible organization to deal with. They offer a "12-year warranty." However, if the warranty does not follow the equipment, if the house is sold and the first owner does not remember to physically call and transfer the warranty (may even have to be in writing as that was a sketchy explanation at best), the warranty is voided to 5 years. So, we bought a new home two months ago. In the middle of a 35-inch snowstorm, the unit went down. We call a tech to come out who then tells us that our warranty is voided because the original owner didn't re-register the product warranty. We call Nordyne (Maytag) and they refer us to a subsection of the warranty which indicates that the last 7 years no longer count. $2,000 later, we are taken advantage of again. By the way, the unit was less than 6 years old. Poor quality parts supported by poor quality warranties and by poor quality customer service. AWFUL! !

We bought our first heat pump in May 2014. Ten months later it was broke. Nordyne would not give us a new heat pump. They said it would have to tore apart and rebuilt. Also, said we did not fill out warranty, which my husband did online. I believe they deleted it because there were other people with similar complaints about warranty. Also, went through 3 TXV valves and found out the valves are faulty and the company knows that but does nothing to fix them That was reported by one of their HAVC techs.

I have a 5 ton unit that we purchased just 3 years ago, and it has stopped working. We've learned that the coil has to be replaced. Although the materials are apparently covered by warranty (we'll see how the company responds to this), the labor cost of over $1,500 is not! Furthermore, the replacement part is not readily available and has to be ordered from the manufacturer... A 2-3 week wait time while outside temperatures are in the high 80's to 90's! So that means that we also have to pay for a temporary HVAC while we wait... Another cost that is not covered by Nordyne. The HVAC repair persons whom I have consulted about this problem have told me that this manufacturer is considered in the industry as having one of the poorest reputations for quality, and now I believe it. There is no excuse for a unit that cost this much and is only 3 years old, to fail so miserably. I'll never buy another Nordyne product.

Purchased a Gibson heat pump in early 2012 after being sweet talked by the local heating guy in the area. Worked for 3 years and now the line freezes going into my house and will not cool below 72 degrees. The unit will not heat above 68 degrees. We keep it on 70 all year around and turn it off when the temperature is reasonable outside. Had it serviced annually and always cleaned the filters on it. The company who sold me the unit came out for six hours and could not fix the problem, but I was charged a hefty sum for the labor. Now, the local heating company does not return my calls after weeks of promising to "schedule me in".

Called numerous times, had licensed plumber HVAC out to fix unit several times. Sent copies of receipts with letter and never received an answer. Spent $1450.00 replacing parts in a model that was not even 2 years old. Had an Attorney friend write another letter. Still waiting to hear back.

We purchased a Nordyne unit, model gb5bm-x36k-b in March '11. We paid well over $4000 for it and we were told that this is a good unit and should give us years of trouble-free service. Fast forward to spring of '14, unit stopped working. I called the installer who came to my house, stated that the compressor was shot, but should be under warranty. After 4 more service calls, they (Nordyne?) were satisfied it was the compressor and not my line set leaking and sent a new one to be installed. I was charged over $600 in labor and Freon. I grudgingly paid the bill even though I was pissed that they forced my installer to come out 4 times to troubleshoot.

Home remodeled Two years ago (2013), moved back in August 2013. Two NORDYNE units were installed, a 5 Ton Unit model (C6BHX60C-C) NOT Cooling!!! That unit per my installer has a leak in the copper coils & he wants $700 to replace the unit!!! Today my Two-year-old 2 Ton Unit is not cooling!!! (Model GB5BM-024-B) and my installer wants another $700 to install coils. I have no air conditioning on NORDYNE units that are 2 yrs Old!!! I have called NORDYNE (no customer service people) with no action or any help with the situation. With all the complaints listed on the internet the units were Defective when they were installed. Somebody needs to Stop this company from selling their units in the U.S.

We installed a new unit for our customer. The coil failed and our distributor gave us a replacement coil. Then the compressor failed. The unit failed and the Quality Pledge Warranty allows for a new unit to be installed. Neither the distributor nor our 22 year experience could predict that Nordyne would not honor the warranty. They state that the replacement coil invalidates the warranty of a new unit. Upon registration of the replacement coil, the acceptance gave no indication of a problem. When we replaced the new unit, Nordyne stated that they did not have a warranty registration system sophisticated enough to warn us that we could be in warranty trouble. We replaced the unit at our expense as one must stand behind their customer. We wrote the President of Nordyne, and have not received a response.

Our 2006 Nordyne AC indoor coil developed a leak in 2009. Replaced under warranty with me paying approx $400 labor. 2011 - coil replaced again. Just under warranty, but still $400 labor, plus refrigerant. 2013 - coil leaked again. Replaced system with Lennox, and July 2013 this coil went out. Replaced under warranty at a cost of $580, after two service calls. I think this problem is huge, because now I find there is a class action suit against Lennox, and I will try to recover from that, but it is very detailed and difficult to get them every item they want. Why is this such a pervasive problem?

I put in a brand new unit 2 years ago and the unit has been leaking and has done an extensive damage to my bedroom ceiling, have had several Ac man to diagnose the problem and all failed and I paid the service fees. Finally I had an Ac man who after 2 attempts could not figure the problem out and called the distributor for advice and was told that they have had several same problems with that unit Model #B6BMM048K-C and they came up with a kit to be installed in the unit to solve the problem. Talking to Nordyne they do not want to pay for it. This is a factory defective unit and Nordyne does not want to take the responsibility. No More Nordyne For Me.

We purchased a new Modular home almost five years ago, it has a Nordyne A/C unit. It has had part failures and leaks almost from day one. We had to have the condenser coil replaced the second year, the blower replaced the next year and the big fan on top replaced last year. Now we are having to have the condenser coil replaced again. If this were a car, the lemon law would have kicked in. I would not recommend a Nordyne unit for anyone. My repairman told me that I had two choices yesterday, either replace the coil, or buy a new unit. If I could afford it, I would purchase a new, different brand of A/C. As it is, I have two months left on my five year warranty, so I will have the coil replaced.

I purchased a remodeled townhome in 2011. The A/C unit by Nordyne was already installed shortly before I purchased the townhome. It worked okay until December 2013/January 2014, when it stopped heating properly in the winter and cooling for the first time. My winter electric bill was well over $200 each month. I contacted a tech to come out and do a diagnostic. He found that the condenser had a leak in an unusual spot. It was still under the 5 year parts warranty and part itself was replaced. Unit worked fine again until end of July 2015 (exactly about one year later).

We bought system 6 years ago and told we had a ten year parts warranty. Had one problem last year, no problem with warranty. This year another part failed. First, they said our system was not registered. our HVAC repairman order part and was told our house was a rental, so we only had 5 yr warranty. Our house has and never will be a rental. It is our main residence. Our repairman ordered the part and has been charged for it. He has never received it. This company replied with an automated response to our warranty claim, which is a joke for customer service. One day we have warranty and the next day we don't. I hope no one makes the mistake we made in purchasing anything from NORDYNE.

First, I have read many reviews from people on this website that are consistent with what we are experiencing. We bought an Intertherm furnace with a Century Heat Controller 10 Seer 2 1/2 ton condenser as a replacement for our Coleman furnace in our 1987 mobile home. This was in Feb.2005. We hired Davison Heating and Cooling to do the work. This was the unit they recommended. This unit has malfunctioned every year since we bought it - leaks and dirt in the new coil. Leaks every year after. The blower is so noisy you can't hear the TV. I tried to get Davison H&C to replace it without success. I get mad just talking about it. We gave up trying to get what we paid for.

Had 5 ton unit Heat pump - 6 weeks compressor is already shot.

We installed two five ton heat pump system with six months. The first one, the terminal blew off the compressor on the condensing unit. The company replace the condensing unit but we had to buy the equipment from the company. Personally, that's not fair because I buy your product from the company should be responsible for the cost not me. The other heat pump condensing unit, the company replaced condensing unit without buying this one. Now, it's not working again.

Bought 4-ton package unit. Installed. Within 1 year the condenser coil leaks at weld joint. Replaced the coil. The leak caused water to enter system. A/C company tried 2 times to install dryer. Finally had a new compressor put in because oil was contaminated!!! Now new replacement condenser coil has a leak. This has been going on for more than 6 weeks! Still broke, have to use window shakers for cooling, which I may add is not that good. Time for a new unit. This is the picture of the compressor after the 2nd dryer. Now the unit doesn't run at all because of low pressure safety switch.

The unit has leaked from day one. Two "A" coils, two blower motors, one motor control board and the units still has to be charged every year to make it through the summer. I have spent as much money on the unit as I paid when I have purchased it new 6 year ago. This time the trace gas was inserted to see where the leak is this time and to determine if the unit will be replace with a reliable brand. My brother in law also has two Tappan units and they both leaked from day one. One "A" coil was replace last year on one of his units.

Warranty does not transfer with Nordyne unit. The company must not have enough confidence in their product. A company should consider long term customers and apparently this company does not. So when I have to replace my unit I would not choose this company. There are a lot of bad reviews already on the product. So buyers beware. A major purchase should have a transferable warranty. It was a selling feature when I made my purchase of home in 2014, that AC unit was 2012. Yes the unit is currently broke. 10 years in their product should mean 10 years, no matter who owns it. It is not anything for free, it is a fair and honest representation of your company and product. Anyone have any recommendations for a better company and product for AC. Thanks.

I purchased a mobile home 4 years ago and this past weekend, my A/C went out. When we took the cover off the outside unit, it was all burned and the wires were melted together. When I called Nordyne to check into the warranty, I was told I only had a one-year warranty on parts and five-year on the compressor. I could believe that a manufacturer would only offer a 1-year warranty. I have seen other and better know manufactures offer a 5-year warranty on parts and 10 on the compressor. When I asked if they would cover, they said no. So basically Nordyne doesn't have too much faith in their product so they offer the lowest warranty they can. I would never purchase another Nordyne unit in the future nor will I ever recommend this product.

Since installed in 3/2008 we have had nothing but problems with this unit. The unit kept filling up with jelly like substance on back side of coil not the intake side so not an issue of return air contamination and the unit would flood the attic damaging the ceilings and stop working. The coil was replaced. The outside fan unit has failed twice. The unit has lost Freon charge twice for no reason. This unit is a piece of crap. DO NOT BUY.

My wife and I bought a brand new HVAC system on 7/1/14. Installed on 7/5/14. By 7/29/14 ac quit cooling. Our tech came out and explanation was the solder they used to make equipment was not compatible with 410a refrigerant. Now it's June 2015 and compressor has completely gone out...not even a year old. And if that not bad enough, gas heater went out in Feb. We have been lied to by every person we talk to at Nordyne and also RE Michaels who sold unit to our contractor. We asked for new outside unit and were told we would only get compressor and their so-called fix is a bottle of oil in recovery line.

We have been using Nordyne Coils for about 5 years now. We usually install a Nordyne Coil when we can't get others in because Nordyne has a more compact coil compartment. We have not had one coil fail to date. Outdoor units YES, TXV Yes, leaks in line sets YES.

Me and my wife bought a home from Oakwood homes in Asheville NC. They had a Nordyne 2 ton system installed. Had to call the installer out twice or three times. The first year the 2rd time to put new filter on it. The next call they told us we would have to pay service call. It has never run right after calling a local company. We will have to replace the whole unit. Will never buy another Nordyne unit as it has gave trouble from this first day. The inside unit leaks water, the outside unit should like a truck just sitting there running and it loses its cooling ability the min the sun comes up.

I had a Nordyne AC installed in my home in August 2011. Every year since then I have had a persistent leak of coolant from the brass ferrule connector that leads to the capillaries (if that is the right term). Three to four times per year the connection gets loose and leaks. My technician tightens the connection and refills the system - two to three months later it loosens itself again.

Built new home 2012 and a frigidaire split unit (nordyne) was installed. Summer 2012/2013 worked ok.... 1st time turning on unit 2014/2015 unit would not cool... out of Freon! Tech could not find leak 2014... Pump some stop leak into unit and recharged with Freon. A repeat in 2015... Tech says he will return in fall when AC is not in use and try to find the leak. This unit is only 4 yrs old!!!! I had a Fraiser Johnson on my previous home for 30 yrs with only contacts problem. Where is consumer protection in this case... This is a lemon case.

My wife and l purchased a new modular home. It was furnished with a Nordyne central air unit. Home set up central air put in first year OK. Second year no cooling. Called HVAC people to check it out after finding out warranty was only for one year. Unit checked and lines from unit to a coil was so cheap they split. Gonna cost me over a grand to replace lines. Wow. Impressive value for the money. Never again will l purchase anything made by Nordyne. Buyer beware.

Purchased a Tappan unit 2009. Thermostat faulty 2012, 2014 blower motor needed replacement, 2015 refrigerant leak. In all instances we have had to absorb the labor and refrigerant costs plus the huge spike in electricity bills. Nordyne are happy to hide behind their limited warranty while we have had to spend at least half the cost of the units $4800 installation. It is well documented in the industry that their copper coils were not of good quality.

I purchased a home from Oakwood in Glen Allen, VA in February 2009. My first year in the home I had to have someone come out and add coolant to the system twice, once they searched for leaks and sealed them. The following spring I had the same problem but was initially told it was no longer under warranty. After I contacted the company who installed the system, Oakwood had another unit installed. Since the new unit was installed, I have still had problems with the unit freezing over and have had to pay people to come and look for leaks and add coolant.

The customer satisfaction at Nordyne which makes NuTone is a joke and are the worst at their job. The company makes a terrible product and they do absolutely nothing to help you. All these bad reviews are true and I would highly recommend using any other company out there. I would use a big garage fan in my house before using them again. Worthless.

We bought a A/C made by Nordyne, name brand, Airtemp. We bought through, Murphys' Fuel Oil Co, P.O.Box 1409, Severna Park, MD 21146. It cost us 5,341.00 dollars. It was installed Aug 23, 2013. They told us, "This will last you for years". Our old one lasted over 25 years. We ran it for about 6 mos. This year, 2015, it stopped working. We called Murphys' Fuel Oil to come and look at it. The man showed up on 5/23/2015. He took it apart and found a crack in the coil, where the line goes into the coil. It was covered by a panel. He called his boss, **, and told him what the problem was. He then told us ** would call us.

I bought a house new in December of 2009 and it came with a new Nordyne 2.0 ton heat pump. After one year it quit cooling and I had it repaired. The next year the same thing happened. In the 4th year I was told it needed a Freon recharge for the 3rd time and that the A-coil was rusted and leaking in multiple places. The A-coil was covered by the warranty and I again had to pay for all the labor and Freon. Now in the 5th year and 5th month it has failed again. I have been told by a technician that the compressor is garbage now. When I contacted Nordyne to replace it and to replace the entire unit as their warranty assures that they will, they have refused. They stated that because I did not purchase the unit and register it that they would not cover any of this.

We bought this unit on 07/08/08 and have had it worked on EVERY year several times. Right now we are having to have a fan motor put on. I have a unit we bought from Sears in 2002 that never gives us any trouble. I don't know why we have so much trouble with yours. The unit type - self contained H/P, serial number Q4F080400713 and model number Q4SD-060K. Do you happen to have a recall on this, if not you should!

In August of 2008, I built a new home and had a Nordyne heat pump installed. I registered the product for a 10 year parts and labor warranty. Every 4-6 months from the time I moved into my new home, the unit has failed to cool or heat. The coils continually freeze up. The first 2 years technicians came out and added Freon repeatedly. This is a sealed unit and should not have lost Freon. The 3rd year, some part was replaced, I can't remember now what, yet the problem continued.

The 2 ton air handler unit model #bgbw 024k 05 is small and compact, and quiet but the bottom front base lip has very sharp edges and also very awkward hanging brackets were supplied. I like the fact that all info was labelled in front of the unit, including wiring diagrams and model info.

We purchased a new Solitaire home in Jan. 2012. The home was delivered and set up in Feb 2012. March of the same year the a/c system was installed. The unit worked great until Sept of 2012. I went to clean the filters when I discovered that the A-coil was a solid block of ice! The contractor who installed it came out and added coolant to the unit. It worked fine for the remainder of the a/c season. Spring of 2013, and guess what? The A-coil started to freeze up again. Contractor who installed the unit refused to come out and check the unit. Called another company to come and check it out. They found a leak (no big surprise). Nordyne only warranties the coils for 1 year (because maybe they know the coils are junk and will leak, just saying). Anyway a long story short, have to keep adding coolant due to all of the leaks (had another contractor do a leak check and he found one on the unit in the house along with the one outside).

We replaced our old furnace in November of 2014 and less than 5 months later, our new Nordyne (sold under Maytag name) needs a new igniter. We paid thousands of dollars for this new furnaces and had this occurred in the dead of winter when it is not uncommon for temps to be sub-zero, the consequences would have been disastrous, had we been out of town as we frequently are during the winter. Although this may not happen often, it only needs to happen once for catastrophic consequences to occur.

Very happy that I chose Maytag made by Nordyne. The Maytag is their top-level furnace and you can tell by looking at it and listening to it run and how quiet it is. Will be installing a new heat pump from them also next year. Our service company that installed it is top notch. I think that is the one reason why it performs well. I recommend Maytag and Service 1st Heating & Air.

I recently purchased a home in Dade City Florida. Within a month of the purchase I noticed that the AC wasn't working properly. When a technician diagnosed the problem with the bad coil he said it would be $1750.00 to fix. There is a 10-year parts and labor agreement (we are 7 yrs 3 months into the warranty). Nordyne will not honor the warranty because I am not original owner. A 10-year warranty should be a 10-year Warranty.

I am an AC contractor that have been installing this equipment for approximately 4 years. Out of 100 installs we have gotten only 3 call backs within the 1 year and all three times was the ECM indoor blower module of which was covered under a part warranty. Never have we had a leaking coil or any other problem. Although we do sell and install other brands, I am telling you the next AC I put in my home will be this Nordyne system. You cannot beat the reliability or the price.

FG7TA -080C-VB Furnace - Service call at a residence. Heater doesn't light and led control board doesn't give any error at all. Not only the flame sensor bad, the board is bad. It's not 5 years old.

My furnace was installed in 1993 --- about 3 weeks ago it would not fire and I would get 4 flashes on the red LED --- Failure to ignite --- I could turn the furnace off then back on and it would light and go right out, usually on about the 3rd try it would stay lit and put out heat. I called a local heating and air company and they decided I needed a "Flame probe" and $200.00 later they left. Next day the same issue and they could not get back to me for about 3 days. I called another local heating and air company and they decided I needed a new "integrated control assembly" a 4 day wait for the part (I paid $50.00 extra for quick delivery ) and the next day the same issue. I was just out a total of $400.00 to this company (plus $200.00 to the first company).

Weatherization sent a contractor to replace my AC unit, cool seal my roof, insulate and repair air ducts. The man stole my heater that was in my home and replaced my AC with this stupid heat pump because he said it was cheaper to steal my heater which did not need to be replaced with this no warrantied Nordyne heat pump. I had never even heard of a heat pump until I found out he stole my heater and put this garbage in my home. Now I freeze to death and my electric bill has tripled so much for weatherization and I asked him where did he sell my heater at and to bring it back and take his no working AC/Heat Pump out of my home. I know he sold my heater because it was a new furnace my dad had installed in 2002. So because it was cheaper for him rather than installing a new AC unit he stole my heater and installed a one year warranty Nordyne Heat Pump that does not even work and has no warranty.

While Nutone may give you a quality pledge and warranty, this is of little comfort when my 5 ton 15 seer Heat Pump (Model # Q5RF-X60K) has failed for the third time in less than 5 years. Yes, they will send the replacement part but you are stuck with the cost of freight and labor. This I could understand for one fluke incident. This is the third time a major component has failed on this unit. I have replaced the fan unit, one coil and now on the second coil.

Nordyne Gibson super crappy furnace. Purchased new furnace in late 2007 while I was pregnant with son. We were hoping to invest in a better unit with less problems. We have yet to have less problems but only more significant problems. We are not forced to freeze because it appears the fan or blower is overheating, causing the unit to short cycle. This will be the 3rd time the fan/blower has been replaced, along with several other parts I know nothing about. I'm tired of freezing every winter, always wondering if the furnace will work or not.

The inducer motor comes on, electronic pilot comes on but won't fire the burner, or it does fire the burner and blower comes on for short time then shuts down. Inducer continues to run but never re-lights. Get flashing RED LED on control board, two short flashes, a couple second delay and then two short flashes again. Repeats until turning off the main switch. Had new inducer motor, pressure switch. Unit installed in 2006, second heat season this problem started, now in the 4 heat season and not resolved yet. Problem is intermittent. Sometimes works for a couple of weeks, then comes back again.

I installed a 3 ton Airtemp split system heat pump in Oct. 2013. In Sept. 2014 a restriction was found in the system causing the unit to cut off on high pressure. Pulled the unit down and found black residue filling the filter drier and piston orifices. Talked to the dealer and Nordyne and was informed of a problem Copeland was having with their compressors. The unit was under the 1 year quality pledge warranty which states if the compressor fails Nordyne will replace the entire outdoor unit, and even though the compressor components caused the problem Nordyne said this does not qualify for replacement. Instead they paid me to install a treatment product called Re-new. This seemed to work at first.

Heat pump loudest heat pump on the market. Sounds like a cow mooing outside. This unit should never be allowed to be for sale.

Bought a 2013 manufactured home. I had it built. I been having problems with the furnace and the unit. The furnace coils freeze up, the blower motor cost me 400.00. My home could have caught fire - good I was home. Ever since I had this Nordyne unit nothing but problems ever since I had it. Scared to go to sleep at night. This is why I'm up so late.

New heat pump installed in March, a major outlay for retirees. My November heating bill was 2.5 times usual and compressor is loud and seems to be running extensively! Installer repair didn't work. Now, in 10-20 degree weather, I have thermostat turned way down, while installer works through issues with distributor and mfg. About 11 other installer customers have same issue! Nordyne needs to act!

After 11 visits to repair units still is not working and is leaking internally. Nordyne does nothing. The installer waits on the help line for 1.5 hours and no help. Every time they come they find a bad Nordyne part and now the internal leak - they do nothing. The unit needs to be replaced according to the installer but they do nothing while I freeze.

I purchased 2 new Maytag (3 & 4 ton) heat pump systems for office condo in 2004 with a 10-yr warranty. In yr 9, the 3-ton unit required compressor & electrical control panel parts replacement. Replacement took >4 mos due to bureaucratic maze relating to Maytag warranty provisions bankruptcy experienced by installing contractor, one of my Maytag units caught in such status.

I purchased a MAYTAG air handler/heat pump in 2009 with a 12 year warranty. I have had multiple issues with my unit. MAYTAG is not honoring my warranty in good faith. My installer is no longer doing business with MAYTAG because they are refusing to honor their warranties. I can't seem to locate a company in my area who will honor the warranty.

I have installed/helped install four (4) Nordyne systems. I installed a system for my mother-in-law in 2006, 80% 72,000 btu upflow and 24,000 14 seer ac with a cased coil. The ONLY problem was with the hot surface ignition glow plug, 2 months ago in October 2014. The main reason I put this furnace and ac system in my Mother-in-law's house is I wanted zero problems with it, so far so good.

We installed our furnace Model M7RL 072A BW last summer and have already had to replace the igniter twice. I am sitting here writing this in South Dakota weather with two little boys and six months pregnant and a husband on the road. No heat until we can get someone out here to look at it yet again!!! It's getting quite ridiculous and very cold!!!! I do not recommend this brand at all!!

We purchased a 3 ton heat pump (15 KW) from Verity Heating and Air. Never has worked properly. Mr. Verity has replaced the thermostat and checked to see if there was a leak in the air conditioner. He adds Freon on least 2 times each summer but can't find a leak. Twice we've had to repair our ceiling from water damage caused by the heat pump. Mr. Verity rerouted the drain pipe and so far no more leak. He can't find tech support and now can't find parts to replace a control board that was damaged by the water leak. We're trying to sell our home and need this fixed. Is there anywhere we can go?

As a result of this review, I was contacted by Nordyne yesterday by phone. I spoke to a lady that did everything possible to resolve our issue with the heater. She got a repairman out here today and my heater is now fixed.

Nordyne 16 seer 2 ton heat pump - In normal operation, unit will trip out on high head pressure in heating mode. Have not been able to make contact with tech service as yet for possible remedies, and am operating unit in 1st stage heat and hoping the owners do not try to operate it at 65 degrees or above. Hope I have better news later as I, sort of, felt that Nordyne was an okay mid-priced unit.

01/19/2013 Model# M7RL072AAW furnace installed. Used Jan, Feb, Mar, Apr, Nov, Dec. 2013, Jan, Feb, Mar, Apr 2014. Turned on Oct. 20, 2014. Had to call a very RUDE repair man (JR .ROBERTS HEATING & AIR CONDITIONING, 6675 North Geneva St. Sodus, NY 14551; (315) 483 6360) installer 2013... repairman Oct. 27, 2014. Replaced a Hot Service Igniter SKU: 632625 $35.40, Labor $80.00 + $9.23, TOTAL $124.63. Furnace was used 11 months. You know why? Repairman said should have run it more often! In 75 to 95 degree weather? NO WARRANTY! 11 MONTHS AT THE MOST... Because of repairman I will Not recommend a NORDYNE to anyone. I am 77 years old. He would not even consider checking on Warranty. Pay this amount $124.63 or will not install. One Year warranty nowhere does it say one year (in use) actual time.

Moved to FL and knew I needed a good AC system due to health requirements - Asthma so need to keep temperature around 71 to breathe easily. A supposed reputable installer recommended a Nordyne SR 14 split system heat pump/AC. Have had it just about 1 1/2 months and began having problem a month ago. Soon as we had some cool nights -68 degrees, my AC began to freeze up. It is 68 outside, but maybe 74 or 75 inside. Also, when it froze in garage near air handler, liquid was dripping out of copper pipe next to furnace.

I am an air conditioning contractor in Florida. I use to install nordyne equipment. The name brands are Maytag, Gibson, Frigidaire, Grandaire, tappan etc. If it says manufactured by nordyne you better run away from it. As a contractor I installed over 60 nordyne systems and I have problems with all of them. Like I said I stopped installing them two years ago and started installing carrier and Bryant systems and now I have no problems. What a relief it is to deal with a manufacturer who's a/c engineers actually know how to build an a/c system that works right. If I was the owner of nordyne I would fire all the engineers and start all over again. In fact you should consider just selling the company to carrier, they will fix it for you. You are like the black plague. I am one contractor who will stay away from you nordyne!!!

I had a 16 SEER Westinghouse heat pump with a 2 stage compressor and variable speed fan installed in October of 2010 and so far I haven't had any problems except for last winter, I had a circuit board go out on the outside part that was causing the unit to defrost improperly. Other than that issue, the system has performed very well and I would highly recommend them. My utility bills have been consistently lower by 25 - 50% over the last 4 years so I am well pleased with that also. The outside unit is on the kid's side of the home, so noise was a concern for me, but it is much quieter than the last one I had and my children say it doesn't bother them at all. As a matter of fact, when I'm outside, I can hear my neighbor's a/c running and not mine!

I did tons of research to choose the Nordyne Maytag "iQ" 97% gas furnace and companion AC Condenser and Coil. After dealing with waiting for 15 business days for the unit to finally arrive, installation began. What was to be a 1-2 day process is now on day 10. Still no AC (Live in Orlando and it is very hot and humid at this time of year). We are praying that the circuit board, transformer, and whatever other parts that need to be replaced arrive today. Re-read that - waiting for days to replace multiple parts on an almost $15,000.00 system that is not even installed yet, and was delayed a week on initial shipment. I sure hope the reviews and somewhat fluff info on the Maytag and Nordyne sites are true - if not.....

My 16 SEER 2-stage heat pump and my 95% 2-stage variable speed furnace have worked wonderfully. They are both quiet and dependable. The heat pump is an attractive looking unit, so it's not an eye sore on the side of my house. The furnace is small enough that it didn't take up a lot of space in my utility room like my old furnace.

The Nordyne Co. puts about 10 -12 different names on HVAC (air conditioner units) equipment that they manufacture. Maytag, Westinghouse, Frigidaire, Gibson, Kelvinator to mention just a few. These names are licensed by Nordyne. A few of the above mentioned names are all once trusted names for QUALITY products. Most all of the Nordyne ac units have pretty much the same parts in them. So when a homeowner is shopping for a new central air conditioning system, they see Maytag or Westinghouse, they think of the Maytag repairman commercials. Wow this must be a good unit. Please don't be fooled by this.

I bought a brand new Frigidaire Central HVAC system in April so that I would have no issues with my HVAC this summer. Unfortunately that did not work as the unit started to leak freon. At first the installer thought he did something wrong, checked all of his work, refilled the system at his own expense. Finally last week he checked the last part that no one would assume would go bad - the coil. There it was a crack in a tube going to the line. Thought this would be an easy issue, replace the unit under warranty. We thought wrong. No exchange, I had to pay for the part first before I could even have it shipped. The worst part is that it takes 10 days for the part to arrive. Meanwhile I had to install a used loaner unit at my expense. Frigidaire only reimburses the installer a flat fee of $250.00 for all their trouble and the consumer picks up the rest of the tab. Worst warranty policy I have ever seen on any product less than 4 months old.

We have a Nordyne heat pump a-coil over air handler. We noticed that we had water pouring out of the unit. The water was flowing directly from the coils into the lower part of the unit, flooding the air handler and saturating the flooring and subflooring in 4 adjacent rooms, the ductwork and crossover. This was occurring inside the unit, so we initially did not know that there was a problem. The air handler is ruined, the subflooring and flooring as well as sheetrock, trim, etc. is mold covered. We have been suffering from upper respiratory illnesses due to mold exposure, and a quick internet search revealed that this is apparently a common problem with units manufactured by Nordyne. Some last less than 3 or 4 years!!!!! Nordyne apparently has covered parts in a few cases, but not labor or secondary damage from the silent leaks.

We purchased a 5 ton HP unit 2/27/2010. Had coils replaced 3 times & the blower motor 1 time. Parts under warranty but we paid labor. Now motor is out & coil is leaking again. It has been a lemon from the time we got it. I am a 72 yrs old Vietnam Vet. I feel you should replace my Heat Pump at no cost to me.

Nordyne/Frigidaire 3.5 ton HVAC gas package unit - I had the subject unit installed in mid-December 2011. I had no problem with heating during that winter. When I switched to cooling the following late spring, the unit would not cool. It was diagnosed as having a faulty expansion valve. The valve was covered under warranty. I had to pay for labor and refrigerant which was expensive. This past winter, the unit stopped heating which required a service call. I was told a burner jet was clogged preventing the other jets from igniting. Today, August 22, 2014, I had to have another faulty expansion valve replaced. Again the valve was covered under warranty, and again I had to foot the labor and refrigerant expenses. This unit has already cost more in repair and service calls in thirty months than the Rheem unit I had for seventeen years. My decision to purchase the subject unit was based on my experience with other products bearing the Frigidaire label. I made a mistake. The quality of this unit is much less than expected.

I happen to have Nordyne units at my home and at the office where I work. The 2 Frigidaire heat pumps at my home were installed in 2005 and I have had one capacitor that went bad out of both units and it was replaced under warranty. There are also 2 Kelvinator heat pumps at our office that were installed in 1998 and no one can remember having any problems with them at all. Several of my friends have Nordyne systems installed in their homes (my neighbors) and have had no problems that I am aware of. I would say that out of the 50-60 negative responses, that there are a hundred thousand satisfied Nordyne customers. If you ask people their experience with air conditioning systems, you would hear problems with every brand made.

I had this unit installed few months back now. When it rains water comes through the air filter duct. Never had this problem before. I called the installer. He tries to blame on other things, the roof, etc. Once before he changed the drain pipe thinking that it would solve the problem. It is the same. I think it is in the unit.

Had my unit running for about 2 yrs now. My son owns his own ac company and has always steered clear of Nordyne. I wanted the unit for the 23 seer. It runs quiet and only a $178 bill in the Texas summer. As my son said, the coils would be pin holing before long and sure enough we are enduring hot Texas summers with no a/c. I called Nordyne where nobody, I mean nobody will call me back to give me any info on why it takes 5 weeks to receive a new coil that is under warranty. Maybe it's because they are gaining nothing from it? They are so backlogged with replacing the sub standard coils they can't keep up. There are many other good high seer ac units out there that my son uses so I will never ever give Nordyne a second thought. Their company personnel is just horrible.

Purchase and installed new high efficiency furnace in 2010 and felt it was a great deal with the tax credits, and I was doing something good for the energy efficiency/environmental footprint of my home. Pressure switch sensitivity which could not be remedied by hours and hours of conferences with tech support. Any windy night or temperature drop to sub zero (when you need a reliable furnace, right?) we would wake up with no heat until the cabinet was opened up and the pressure switch fault was cleared. All of the plugs in the cabinet had to be removed just to let in enough room air for the thing to work 85% of the time. Then the first motor failure 2 years in. Then the second failure 4 years in. This time, tech support required that my contractor install a new board first (against his diagnosis). They sent the wrong new board (another wasted site visit). Then the new motor was very noisy. Tech then told us that we definitely needed dual return (never mentioned in the installation specifications).

In July 2010, my HVAC repair company put in a new Westinghouse (Nordyne) heat pump with a ten year warranty. This unit failed this season and I am being quoted a price for labor, since the parts are warranted, of over $900. This seemed like a lot for a fairly new unit. After doing research on the internet and discussions with the installer, I have found that problems with Nordyne are quite high and resulting follow up is less than satisfactory. I would not buy another Nordyne or Westinghouse product of any type. There seem to be several alternatives on the market.

I bought my home with a BRAND NEW Nordyne Air Conditioning Units System and the compressor went out with 3 days on 06/04/14. They refused to make good on the warranty. They told me we can replace the parts. The unit inside of my house the Coil broke with a Barely Used NORDYNE. I called them many times and they told they do not replace anything. Everything was installed by very professional Certified Technician. DO NOT BUY NORDYNE or Refricenter. I am now stuck, no A/C with 90 degree weather and nothing I can do. Just install a completely different system completely.

I am a HVAC tech/trainer/educator and owned a large HVAC service company in CA for nearly 15 years. My daughter's AC stopped cooling and I repaired a leak at an inline filter/dryer, replaced a leaking valve core, and could not pull a satisfactory vacuum. I shot in a little Freon and found a leak at the accumulator in the heat pump condenser. Given 95-degree weather, I filled the unit to subcooling specs. Then I contacted Nordyne to explain that my daughter's 16-seer heat pump, 4 years old, had a defective accumulator because there was no indication of external corrosion and I asked them if they would send a repairman. However, they ran me through the grid saying I would have to pay a distributor/repairman to come out and check the unit ($250 to $400 for SC and leak detection) and he would notify them. IF it was defective they would provide the part to him and we would pay for the exchange (another $450 to $800).

Recently I ordered a Frigidaire central unit (3.5 ton) with matching natural gas furnace to be installed in my house. After searching online for information about the units in my order I realized that the manufacture was not telling very much about a given specific model. I did get the name of several contractors that were listed as Frigidaire supplier and/or installers. The first four I talked to said not only did they not sell Frigidaire central air units, but they would not recommend them. I was told that the Nordyne units were inexpensive units usually installed in new housing.

Bought ac/heating unit in 2010 new. I've had problems out of both from faulty coils and expensive freon which I had put three times each yr. Heat sensor needs cleaned 3x yearly, air filters were changed wkly, condensation pipe stopped up. Please help.

I bought my home with a BRAND NEW Nordyne AirTemp System and the compressor went out with 7 months. They refused to make good on the warranty because of 1/2 ton difference in the Air Handler which was bigger and accommodated the system. The Seller of the Home replaced the Entire unit with a Barely Used NORDYNE Heat Pump with the correct size of the Air Handler. Guess what, this one lasted 1 day. It BLEW UP like a Bomb. Freon went everywhere. Everything was installed by very professional Contractors. DO NOT BUY NORDYNE or AIRTEMP. I am now stuck, no Heat, no A/C with 90 degree weather and nothing I can do. Just install a completely different system completely.

Purchased in 2009 2 stage 80KBTU Up flow Furnace and true 3 ton 16 SEER AC system. I will say the heat side has worked as I expected it to every year, only having to clean up the flame sensor. Basic maintenance just like changing the air filter. Original coil lasted two seasons, 2012 temp freon charge, new X37 coil, and I specify the coil since to get all the rebates it had to pass AHRI and the CBAX37 was the only one in 09 that passed. So late 2012 the new anteater zinc alloy will provide better protection for 16 and 24 SEER units, says Nordyne. BTW the replacement was not the new Anteater technology, so just another basic leaky X37 coil, that fails in 2013. I have to say the contractor is trying, but the contractors are stuck in the middle. Nordyne was late to the party with the micro channel which Trane had.

Since 2006, I've had to have my HVAC contractor come out and service one or more of the 3 units in my home at least a dozen times. The main unit's coil has already failed twice (leaks), and now I'm about to get a third one. The cost should be covered under the 10-year warranty, but not the labor which will probably be $750 or more. Unlike William in Eufaula, most contractors do not stand by their product and will happily pass the labor costs on to the consumer. I have paid many thousands of dollars in labor and refrigerant costs to keep these defective units running. I don't know how this company stays in business and why there hasn't been a class action lawsuit.

This is day nine without air conditioning, during which the temperature has been in the high 80s and low to mid-90s. Seems the fan and the fan motor on the outside Frigidaire unit has gone bad and the Nordyne-Frigidaire parts network is unable to find a replacement and/or has not communicated any updates on the status of locating the parts. This development, by itself, would not be noteworthy. However - the current mess is one in a long, continuing process of a non-working product, exceeded only by the worst customer service that normal, ordinary consumers should not have to endure.

Our builder purchased and installed a 5 ton Frigidaire HVAC in our home while under construction in 2007. Nordyne maintains the warranty is not valid because the builder did not register it, though we have confirmed the unit was manufactured April 18, 2007, 4/27/07 ship date. The compressor has already gone out, the whole system is now being replaced with absolutely no consideration nor support from Nordyne. I would not recommend their products to anyone, and certainly not their service. Their argument is if the unit was not registered, then no warranty after 5 years. If registered, 10 year warranty. Obviously their escape clause must not be valid in CA, as this state was expressly excluded from that escape clause.

Purchased this 15.00 SEER, 3.0 Ton Pkg 2 stage heat pump 12/27/10 based on good reports and past history. First year it ran great and very efficient. The first Spring started having freezing up problems and the defrost board was replaced 3 times in a couple of weeks. Ran good until the next Spring when the defrost board is replaced again, twice as well as the blower motor and heat strip contacts. Now this Spring, it's not cooling again and the blower motor is replaced again. Week later it is still not cooling and expansion valve is bad and over heating. Part has to be ordered! No ac at all until part comes in. My service provider has jumped whenever I called and hasn't charged me anything but tell me their other customers are experiencing the same problems. Westinghouse supplies replacement parts under warranty but their replacement warranty is only good if the compressor burns out, not multiple problems no matter how many you have. Free parts are good but the inconvenience is not covered. I would not recommend this unit to anyone and doubt I will deal with Westinghouse again! Still trying to get a response from Westinghouse.

Had contractor install Philco heat pump in 2006. In Jan 2014, fan motor went out. Contractor told me the unit was no longer covered by warranty. So, he puts in a motor he had at his house. A month later, the circuit board went out. He wanted his money upfront to replace it. He came back with a circuit board and it would not work. Then, the 2nd one would not work. This was 3 months ago. Have not heard from him. His phone tells me to "leave a message". I call Nordyne asking for a opinion on this situation. They tell me my warranty was only for 5 yrs. They could not recommend a new contractor. Advised me to call Locke Supply for the name of someone to fix my problem. They were not willing to help in any way. I am sitting here with a unit with no Circuit board in it and can't get Nordyne to give me any info.

I had a Nordyne AC/Heat Pump package unit QRD5 installed Jan 2011. By June 2013 coil is leaking - needs replacing. What a POS. My last unit was a Rheem. It lasted for 30 years with no maintenance. Only replaced it because I wanted a more efficient model. What a mistake to go with the Nordyne.

New Nordyne AC Model B6BW-024W-05 installed in our FL condo in August of 2013 by an installer we trusted. We arrived in our condo in Nov. 2013 and found that the air filter was sucked on to the coils and was soaked and dripping. The installer said it was a design flaw, and he constructed a new channel for the filter. The coils continue to leak onto the platform and hence onto the carpet below the AC. We've contacted our installer several times. Adjustments were made with no improvements. I've contacted Nordyne with no satisfaction. Would not recommend their products until they improve their products.

The inducer motor comes on, electronic pilot comes on but won't fire the burner, or it does fire the burner and blower comes on for short time then shuts down. Inducer continues to run but never re-lights. Get flashing RED LED on control board, two short flashes, a couple second delay and then two short flashes again. Repeats until turning off the main switch. Had new inducer motor, pressure switch, roof top pipes re-configured and still not fixed. Unit installed in fall, second heat season this problem started, now in the 4 heat season and not resolved yet. Problem is intermittent, sometimes works for a couple of weeks, then comes back again.

The Nordyne heat pump was just installed, in mid-winter, under a subsidized low income program. When heat is called for, the compressor and fan come on strongly, gradually the fan ramps down, after which hammering starts. It is like in a water pipe, which ends up shaking the lines and air handler from somewhere outside the house, rattling about every three seconds, until the unit eventually shuts down. While you continue to hear the pulsing everywhere in the house, the fan barely turns, meaning much less heat goes into the rooms, so the heat pump runs much longer than it should.

I had a new Frigidaire 2 ton dual fuel heat pump installed on 5-12-08 in my home through the TVA monthly payment. It has been nothing but trouble since it started on 11-27-09 with a igniter board. Since then it has been one thing after the other. I paid $8593.00 for this and it has been fixed under warranty but it has always been a lemon. Thanks to the company that installed it Fuller Heating And Cooling for the great repairs. I have been only out of heat or air for short time. Nordyne customer service has been told by me of the problems but it still remains outside for me to worry when it is going out. Please let people know what I am going through as I have all repair tickets in a folder and it is at least 1 every year since 11-27-09. Some time it is 2 or 3 for repairs. Thank you, someone who just wants what they pay for.

New furnace installed in spring. It was ran for about a week. When fall hit it was turned back on. It worked for about 6 weeks and we had issues. The air switch was bad. I could not contact ANYONE about getting a warrant replacement part, just kept getting the runaround. They had issues with me doing it myself. I had worked hvac for near a year and moved to a similar service business. It is not rocket science. The local hvac/plumbing supply sold me a new switch and I installed it. Well Never again Nordyne/miller junk. When you have a no heat and it has to be fixed asap or the pipes freeze and you can't wait for 2 days to have someone come out (and charge you). You have to do it yourself, it was not fun with a herniated disc in my back.

I had the Nordyne M7RL Series furnace installed in July 2013. On Jan 18, 2014, I had to have the installer come out to fix it. The limit switch quit working. I have read that this seems to be a issue with these furnaces and the company is not taking action to correct it.

We just bought a home from Countryside Mobile home center this August. When we received our unit was a month after moving in. Installer could not get it to work. Finally, he did. Electric bill was not too bad but when it started to get cold, the furnace would not come on. Finally got that to work. We have been here for 5 months now and the weather has been quite cold. Our furnace kicks on, the lights go dim until the cycle is complete. I have tried to get a repair man to come and look at it but where we live he has to drive 150 miles is the closet one. He told me on the phone that the furnace I have does, that if anything it is the heating coils. Our electric bill is outrageous and for him to come and fix it would cost me over 2000. I think they should be put out of business.

I purchase a new built mobile home from Clayton mobile homes in 2006. Had to replace fan motor outside unit in 2010. 7 mo ago had to replace coils inside. AC guy that install the coils told me he didn't think my ac unit outside was not in good shape and I trust this guy. He's a good friend. He told me that the coils were very cheap made. I'm a woman on SS, had double lung transplant in 2010 and by the way, I was in hospital when ac went out. Still had to have money to fix it with the warranty. I think Clayton mobile homes is also a bad business!!

Had a Gibson furnace by Nordyne put in my new build 2012, with 10-yr warranty. Heat in different areas of the house has always been unequal. Now when Michigans ice storm and single digit freeze the stupid thing quits. Company won't call my installer back. He keeps on them and they only will supply HEAT EXCHANGER, I have to pay for labor to replace, $600. DO NOT BUY Anything NORDYNE.

I live in New York State. I replaced my 27 year old Miller with a new model M7RL 10/25/13. 5 days later, the burner would not lite, required a new Limit switch (it took 7 days to get from the local dealer). 1/2/2014, burner would not lite, seems another limit switch failed (Roll-Outf switch). There could also be a problem with the Gas Manifold & Burner Assembly getting too hot. Reset the switch several times, but it trips within 2 minutes of starting up. Jumped switch and running with Thermostat at 56 deg max so burner does not stay lit too long. Again dealer does not have part in stock. Temp over last few days have been below 0 at night. Not sure when part will be in. Unit is 2 months old, running with 2 electric heaters to prevent pipes from freezing.

I purchase a Westinghouse heat pump and air handles from a contractor. The unit was installed on November 22, 2013 last Friday. It has never worked since it was installed. The contractor says he contacted Nordyne to replace the board. Replace seemed to work, but unit went into defrost and never came out, fan not working. Had to switch to emergency heat. Next contractor came back told to replace coil sensor, worked until they left, back into defrost, unit not working. Thermostat inside house was also replaced. Not working.

My Nordyne AC unit was installed in Nov of 2006. We bought this home in The Villages, Fl, a little more than three years ago. On very cold days we hardly had any heat because the emergency heat wouldn't work. Really annoyed me, but we lived with it. The other night we come home and its 64 degrees in the house, and the heat won't work. I remove the side cover off the unit and the blower motor isn't working. In the morning I call the dealer (Desantis Air) that installed the unit and they sent out e tech to check it out. He says it needs a new blower motor. I told him the emergency heat never worked and showed him that there were two wires missing to hook it up. He couldn't understand why the wires were gone, and neither could I. He told me Joe from his office would give me a call and tell me how much this was going to cost. Joe calls and it's $350. For service call and labor to replace the motor because, it's still under 10 year parts warranty. Of course I got real upset and told him I would have to think about this one for a bit.

We have a Gibson brand furnace manufactured by Nordyne. We have had issues with it every year. For our latest problem (no heat for 3 weeks), I contacted the dealer, manufacturer, their sales rep and the distributor. The message received was pretty much, "You are on your own"! So I got it fixed by a dealer not affiliated with them and sent them the bill. They refused to pay anything. The furnace is still under warranty. I would not recommend this company in any manner, form or way.

3 Coils in three years - Leak , leak, leak and then leak some more!! We had a carrier before and it lasted 15 years before the coils went and WE are talking Louisiana so the unit was well used!! Nordyne units are garbage and we have already made up our mind to ditch the garbage guarantee and use a different coil next time!! YES they give us the coil but at over $700 a pop to change it out - IT ain't cheap!! ANYBODY reading this should heed the warning -This equipment is pure garbage and all I can say is NEVER again!! IF I could give a negative rating I would!!

I received a Nordyne AV unit 3 years ago through the State Weatherization program for low income families. Since that time it has broken down 3x. First month in, the heater core burnt up. Second summer, the AC broke down again in the hot Florida summer. The core was leaking Freon. It was supposed to have been fixed. Now one year to the date of last breakdown, it leaks again, in hot August weather. The repair man told me it would cost $300-$400 to fix it, yes, the same core unit. I have asked for a replacement, due to this one being a lemon. The company said no.

I am an HVAC contractor in Michigan. I have put in hundreds upon hundreds of Nordyne products exclusively for 13 years now. Only 3 warranty parts in all those years. I have replaced a lot of Nordyne parts that were installed improperly by other contractors. This happens with any brand. Reading most of the posts here, I feel improper install is at fault. It's divulged in the writing. 5 ton in 2000 sq. ft...... wrong! Any contractor who uses the word "freon" is an uneducated contractor. I could go on and on... Please check with a reputable licensed contractor. You will see a difference. P.S. Quit going with the cheap guy who blames the products.....

In July 2008 we moved into our new home in East Texas. Originally we were going with Trane, but our builder suggested Nordyne since they had a 10 year warranty. Trusting our builder, we invested in two units. Needless to say the cost was not cheap. Within 2-3 months repair was required. Since then, it has been nothing but ongoing repairs from Freon, coils, starter, and now the motor. I believe there were more issues just too many to recall. Because the 10 year warranty was not out, it's been just a little over five years, we thought the motor would be covered. We did not realize our warranty had not been submitted. Our contractor told us he had sent it in. Nordyne denies having it. Our builder never informed us that that was a requirement. We no longer have coverage and the motor was out of warranty.

We live in Central Wisconsin where the air conditioners typically run 2-3 months a year. We purchased a new 5 ton Air conditioner for our business at the end of June 2011. We started having problems Aug 27, 2013. The tech added freon thinking the unit had not been balance properly ($400). Then 2 weeks later, the unit was not cooling again and again, it was recharged with freon ($400) and a special leak repair was put in the system.

I bought a new 2006 Clayton home. It has a 2-ton heat pump. A 2-person home very well maintained. The Nordyne is no good, 6 years!!! And it is no good. The worst quality. The inside and outside unit is bad. Rusted out! Metal drain pan, bad coils and tank outside is rusted out. Never would recommend any Nordyne product. Also the warranty sucks. $3,200 to replace. A heat pump lifespan is at least 14 yrs. NORDYNE you need to close up. You are doing poor people wrong!!!!!

I have a Nordyne unit in my home and in the last 5 years, I have replaced numerous controller boards. They never last more than 6 months. This unit has always had problems and needs AC tech visits every 8-10 months. Each trip we have to pay labor for replacing these faulty, poor quality parts. Now, I have a leak in my A coil, which is an apparent common defect in their poor quality product. I now have to pay over $800 for labor and Freon for something that will probably be leaking again in a few months. What a rip-off. Nordyne should be shut down. Everyone that is experiencing or has experienced leaking coil should seek a class action lawsuit against this company. I will never recommend or buy their products again. That includes the other brands affiliated with them.

Purchased unit in 2010 - from the distributor East Coast Sheet. We were told that the motors in this unit had a defit in them. Trying to get the part for this unit has been a nightmare. Nordyne has the units on back order. I have been without air conditioning for 6 days now. They don't care at all. I ask one lady how she would feel. Her response was, "Oh, I have gone without air for a month." Really????? I knew that was a lie. Terrible customer service. Would not recommend their services to anyone. We are stuck. Nobody carries the certain part. You would have thought this company would at least send out to the customers that there was a problem regarding the motors.

We are a heating & cooling company in Hollister, MO. We sold Nordyne products for years, specifically Frigidaire. Now almost every coil is leaking. Nordyne will warranty the part, but the customer still has to pay labor and refrigerant. Several customers have lost up to three coils. We have lost good customers over this. We had a customer lose a variable speed motor last week. We installed a new one last Friday. It went bad yesterday. We called East Coast Metals, who used to be our distributor for Nordyne, and they told us it would be two weeks before we could get a new motor. We tried to get overnight shipping and Nordyne will not offer it. They don't care if our customer goes two weeks in August without air conditioning. Nordyne does not care about their dealer or the dealer's customers. Very poor customer relations!

My 2 story home was built in 2010 with 2 Nordyne units. I called the company who installed it to service them because they were not cooling at all. They advised me both coils are leaking and need to be replaced. Nordyne customer service said they will replace parts but will not cover labor. Being that the units are still under warranty and the problem is not due to my wrongdoing, shouldn't they pay for labor as well? Labor will cost $1,400 at the minimum. Is there any law that can help us? Is there any lawsuit against Nordyne yet that we can join? I have never purchased anything defective that was not replaced or fixed before and I'm willing to give Nordyne a chance to make it right.

I have had this unit 2 yrs. & 10 mos. Have had to have it worked on 4 times. Loss of all freon, had to have freon replaced because of leak. Had to have "a" coil replaced inside unit, also freon replaced. Outside unit stopped working, had to have defrost board replaced. Outside unit stopped working, had to have high pressure valve replaced and another defrost board replaced. Getting nothing but a big runaround from Nordyne and Frigidaire. You can call them but all they do is put the blame on to someone else. They will not take responsibility for any problems. There is no customer service from these companies.

I am an HVAC contractor and I had been selling Nordyne products for 5 years...These are the WORST units on the market. I have had to replace the evaporator coil in every unit I have put in the last 5 years. Sure they have a 10-yr warranty, but watch out. Nordyne will not pay for labor or Freon. These units have cost me $11000 over the last 5 yrs. When I sell a unit I stand behind the product to a point. Everything falls back on the dealer. Customer asks which unit they should buy, I recommend Frigidaire (Nordyne because I thought they were good ). Almost exactly 1 1/2 later I am replacing the evap coil under warranty. Now most dealers charge the customer labor and Freon, but my name means a lot and the coils should not be leaking at a 1 1/2 yrs.

We had a Maytag central heat and air unit installed to replace our 30+ unit. At first, we thought we had made a sound decision. Our utility bills seemed a little lower. Then in year 3, the coil developed a leak. The installer charged the refrigerant and stated that he would be back to replace the coil. He never did. Then this year, the air conditioner lost all coolant and we called our installer. He stated that he was out of town and we should call his friend which we did and the friend came over and refueled our refrigerant. In doing so, he also charged us $125.00.

Had new 2.5 ton unit put in 1 1/2 years ago. The unit is already out and I can't get replacement parts for 4+ weeks. Nordyne customer service is of no help whatsoever. I paid hard earned money for this unit so we could have AC during GA hot summers. Now with the heart of the summer coming up, no AC for weeks. Don't waste your money on Nordyne units. No good and can't hold up. Nothing but trouble. Third time this year to have service on this unit. Filter was changed on time. The AC is not turned down real low. We keep it around 73 to 75. It just can't hold up. VERY, VERY UPSET WITH HOW THIS COMPANY HANDLES COMPANY SERVICE. No problem taking your money when you buy the unit, but doesn't care when the unit is bad.

I have three Gibson units in my home. One unit I kept having to replace the freon and they could not find the hole. Now two of the units are leaking at the coils, and when I called in to Nordyne, one lady said if I did not turn in the registration that I had a five-year warranty and if they did register it, then I had a 10-year warranty. When I faxed in my serial numbers, the lady calls back and says that the unit only has a 5-year warranty, not 10. No matter what, the only thing that does have a 10-year warranty is the compressor, not the coils. After reading this dealer's comments, he thought it had a 10-year warranty too.

We purchased the house in December 2008; it was a new construction. The units went out, so we called to get warranty info and get a tech out here. They said it was out of warranty because they go by the manufacturing date, not the actual purchase and installation date. I am a widow, a Gold Star Widow, and I feel cheated and lied to on every level.

I had my Nordyne 15 seer installed in 8/2010. It worked great for exactly 1 year. The blower motor went EXACTLY 1 year after installation. Now 1 1/2 years later, the same part goes again!! The cost to replace this part is covered under warranty, but NOT THE LABOR!! This is the worst product I have had. I will say that my electric bill dropped by $100 a month with this new unit. But really? If you know there is a problem, FIX THE PROBLEM BEFORE YOU SELL MORE PRODUCT!!

I am an A/C contractor in the Florida panhandle, and I'm sick of all these people dogging Nordyne. I have used their equipment for many years and have had close-to-zero complaints, but it was nothing like I have seen on here. You people need to realize it is all in the installation. And also, you probably don't know that the company you use doesn't pay their techs an hourly wage, so if they don't charge you labor, they make no money for your call. I know, because I have worked for some of these places. Yet they blame the manufacturer. I have had none of these issues (other than a few here and there) that has caused any major issues. Don't believe everything your tech tells you... They're just passing the buck... Choose carefully, because most are crooks... Some are honest... Again, if it's not installed right, you will have nothing but trouble...

I had a Nordyne unit installed in August 2007. I had to replace the fan blade very soon afterwards. In June 2010, I had to replace a faulty coil. The part was under warranty but the labor was not. How convenient! I called Nordyne and asked them to at least cover the cost of the Freon that was lost due to their faulty part. They said the Freon wasn't bad so they aren't covering it. I replied that I knew the Freon wasn't bad... the problem was that it was no longer in my system due to a leak in their faulty part. They still refused because the Freon wasn't bad. I don't understand their logic.

I had replaced my AC/heat pump with a Nordyne unit in 2006. After paying to install the unit and all the service calls, they replaced it in 2010 saying it was a defective unit. A week after and paying installation again, the unit is having more problem. I spoke to my service man to come out and he replied that he would. Before he could make it out, he passed away. I called the person who took the company over, but he would not come out because this make is known for having issues. I spoke to the company and they said they would send someone out, but they stood me up 3 times. I have to replace the whole unit because I have no heat. This company is selling defective heat pumps and does not stand by their units. Stay away from Nordyne/Gibson.

I purchased a Westinghouse Nordyne unit on 12/28/2010 and have nothing but problems. Yes, they have been covered under factory warranty and by no fault of mine. No, my dealer is not to blame either, it is the useless junk they are selling. The first summer the air was needed the coil and other parts had to be replaced. The first winter the house never remained warm for any period of time causing my electric bill to be the same if not more than the original 15 year old unit I had replaced.

I bought a Nordyne air conditioner in 2007. The person selling it to me said that they would provide excellent service. It was a nightmare. From the beginning, we started to have problems with it. The coils leaked and they were supposed to put in 5 heat coils when they were supposed to put in 10. When we were having it serviced, another technician said they had put the coils in incorrectly. The air conditioner also had tubing touching the coils which burned out part of the main system. We have a stack of repair bills from this machine. Now the blower motor has gone out and we are going to have it replaced. I paid $3,600 for this machine and I can't afford to have it replaced right now. This is the worst company. The company did pay for the replacement parts for the burnt tubing. I wish we could take these people to court. It is highway robbery.

I purchased and installed 2 Nordyne systems for my home on 8/3/10, and barely two years later, am having problems with both systems. The upstairs system, recently, had to have the thermostat replaced. Now, I'm told that the coils are leaking on the downstairs system. Cost on labor for this fix is over $500. And apparently, I'm not alone in this problem, which tells me it's a design flaw on the part of Nordyne, but they will not cover cost of labor for the fix. Just a warning to anyone considering one of their products, do your research and I'm confident you will find this is a company you do not want anything to do with.

I am a contractor that services and installs air conditioning and heating equipment. We are a family owned and operated company with 40 years experience. We are honest. We do not solicit customers through unscrupulous tactics. We rely on knowledge and honesty and good quality service and installations to continue to stay and grow our business. So I will try to let you know from a different perspective, so to speak, what my experience was with Nordyne Manufacturing. When choosing a manufacturer to represent to our customers, we as a company do not take this matter lightly. When we as a company make this decision with much more than just good faith, we do research, inspect, and put everything we have into this decision to do the absolute best job we can do for our customers. Consider the fact that when the customer has problems with a unit, we directly have problems also and it unfortunately causes us tremendous discomfort and money.

2nd time coils in attic have a leak in them - They are covered by the warranty but I am being told by two separate AC companies that the coils will not hold the new freon and it has split again. In two years, if I put the same coils in that they will replace, I will be facing the same situation again. This product is not providing the service it is supposed to. I have put out of pocket over $1000 in four years on a brand new house and I should have not have to do this. I am very angry with this company.

I bought my mobile home in March of 2009, complete with a Nordyne heat pump system. The first problem was right after installation, the thermostat was damaged, so the installer came immediately and replaced it. In December of 2010, the unit had leaked coolant, but I could not get the installer to come to service it. He complained it was too far of a drive, that anyone could service it and get the warranty information. So a local company checked it out, but couldn't find the leak, but refilled it with coolant, which cost $150.

I purchased the top of the line a/c unit on 9/2008 and have had nothing but problems with the unit. I had to replace R-22 several times, the thermostat was replaced and now after less than three years, the coil is rusted out and leaking. I have to pay shipping on the coil, labor to replace the coil and R-22 replacement. I would not recommend this company to anyone.

I suppose if you could give a rating of below no stars, that would be it. I am currently living the nightmare of spending $3600 in total for unit outside and in attic. I have had similar problems to what everyone else is talking about. I purchased outside unit 09 and the generator went out this summer. They repaired under warranty, it did not work. Now they said coils are leaking, the attic unit is less than 1 year. They replaced the coils and guess what? New coils do not work. We are having 100 degree weather here and it has been a total of one week with no air! I hate this company.

My Nordyne A/C unit was installed on 3/24/2008. On 8/30/2011, I had an appointment for service call for $75. They let me know that the blower motor was not working and it has gone bad. On 9/1/2011, the A/C company replaced a new 1/2 HP speed blower for $120.00 labor fee. I am not happy with this product what so ever! I have read other bad complaints. It's a shame to have a brand new product for 3 1/2 years with parts starting to go bad. Of course, they only offered 1-year labor warranty. I don't wonder why. It must be a lemon product.

Unit purchased new in 8/08. New fan motor and capacitor in 2009. In 12/2010, R22 was low. Tech added 5 lbs. In 1/2011, coils had holes. Tech replaced both coils and more R22 at $45/lb. Labor and coolant charges $760 on 6/2/2011. Bad fan motor and capacitor. Replaced both $250 labor. On 6/4/2011, fan motor bad and re-replaced. On 6/8/2011, unit is not cooling. It needs new compressor and more R22 at $45/lb. I don't know how much the labor will be but we're close to $1500 I'm sure by the time it's done. What else is left to break? This unit was defective from the factory. Nordyne refuses to cover labor or R22 which leaked due to their defective parts.

I purchased a Frigidaire Heat Pump on January 27, 2005. At the time, it was the most energy efficient they had but right from the start we had coil problems, leaking, et cetera. The fan motor had to be replaced on September 2007. There were two coil leaks in December 2009, another leak in May 2009, another leak in November 2009, and then in December 2009, a new air handler had to be installed. Each time Nordyne refused to do anything. In fact, the complaint department laughed. Our installer helped us and covered the labor but as a result we had to purchase a new system in July 2010.

I purchased a home this July 2009 and the previous owner had got a Nordyne packaged unit installed in the home last year. I had the house warming ceremony on August 16th and for the first time I had turned on the AC in the house. On evening, when I went to my master bedroom to relax, the whole of the ceiling was leaking condensed water from the AC and roof is screwed up now. I got it fixed by spending $300. Later, within 5 days, the AC stopped blowing cold air. I called in the contractor to find out that the Nordyne condenser unit is blown out since it has a leak in the condenser unit. It’s hardly within a year this thing has happened. Since I did not have the information on who installed it, I had to run around to get information.