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Nortek Global HVAC

Nortek Global HVAC

 1.4/5 (183 ratings)
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About Nortek Global HVAC

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Overall Satisfaction Rating

  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars

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Nortek Global HVAC Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: July 24, 2021

Had 2 Maytag HVAC units installed in 2014, by 2018 the first unit coil failure occurred and had to be replaced - Part was warrantied buy labor and coolant were not $1200. Now 2021 and the second unit failed same thing - but after looking into the coil the repair person showed me that the coils were disintegrating. Again - warrantied part but labor and coolant not $1300. Complained to BBB and Nortek said the climate in FL caused failures - unbelievable. Originally, it was going to be over a month to get the coils but after numerous complaints the part arrived within a week and I was charged $100 for expedited shipping. There needs to be an action against this company of some sort to protect the public. Maytag is NO help either!

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Rated with 1 star
Verified Reviewer
Original review: July 6, 2021

I had two 2013 2 ton Gibson 13 seer heat pumps have been nothing but money pits. No low pressure cut off to turn the compressor off if leaks, it burned itself up. NEVER BUY NORDYNE!!! I don't understand the thinking, they had High pressure cut off but no low pressure cut off? R 410 runs at much higher pressures than R22 so you will have more leaks. Unless they want it to burn up so they can sell you another. I had to replace one whole system and the one that is still working has been nothing but problems, Indoor coil had to be replaced and many other things. Save yourself the headache and buy a Rheem/Ruud. They have both Low and High cut offs and they also use a thermal expansion valve on both inside and outside. Gibson uses Orifice or Pistons on both which hurts efficiency. They both cost about the same but, you're getting a much better unit.

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    Rated with 1 star
    Verified Reviewer
    Original review: July 2, 2021

    Installed a Gibson heat pump for a customer. What a mistake that was. The outdoor coil leaked after a year of being installed. Waited over 6 months for new coil. Installed new coil. That one leaks. Customer service sucked. Timeframes on delivery sucked. Equipment and parts suck! I have lost out of pocket my labor and Freon because of their junk equipment. It’s not a matter of if, it’s when is this company going to go under for selling equipment that they know are prone to leak and never accept that fact. Do not buy from this company. That is Gibson, Nordyne, Nortek, and whatever other name they want to use to try to hide from their crappy equipment.

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    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 14, 2021

    Bought house with 3 year old unit. Dumped money in it hand over fist. Can NOT get it to function like a heater. Runs and runs blowing cold air as the electric bill skyrockets. Can’t keep house 62 degrees. Don’t waste your money. Not a dime. Run the other way. Customer service is worse than the unit. Pure crap. They know their product is garbage and they prove the company is too. Total rape job for me. I’m living without heater because of it. Have other repairs to do. 3 year old heater SHOULD be good to go.???

    2 people found this review helpful
    Rated with 1 star
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    Verified Reviewer
    Original review: Dec. 3, 2020

    A little over three years ago a local contractor installed an mobile home air-conditioned purchase from Nortek. Since my purchase, our contractor has been here on three occasions to replace a faulty Condenser Coil. Each time my wife and I had to pay the contractor for his labor and material. To date, no one in tech services has been able to address the problem. My attorney has contacted the BBB regarding this issue and has suggested a Class Action suit be filed.

    4 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Aug. 3, 2020

    I purchased a new unit a little over a year ago. Had a problem with the outside coil, still under warranty. The contractor replaced it and gave me a bill for $161. I asked why and that’s what they changed to ship it. Would never use this company again. (Read the fine print.)

    12 people found this review helpful
    Rated with 5 stars
    Verified Reviewer
    Original review: June 18, 2020

    We've had this unit for over 15 years and have no problems with it. This is saying a lot here in FL in the Tampa Bay area with the heat and humidity. Be do have an bi-annual check up to watch for any problems. We would recommend it. However this until still uses freon which when it finally breaks down we will have buy a more expensive one.

    8 people found this review helpful
    Rated with 3 stars
    Verified Reviewer
    Original review: June 14, 2020

    Mostly satisfied with the product heater, filter can be better quality with some additional disinfecting functions. Working as expected and become expected temperature on winter quickly enough.

    4 people found this review helpful
    Rated with 3 stars
    profile pic of the author
    Verified Reviewer
    Original review: June 13, 2020

    The furnace is going on 5 years old. It’s been solid. I’ve had no issues. The only thing I’ve been required to do is change the filter and wipe out the cobwebs. It’s been a very reliable furnace. The price is on par with other brands. It’s not a top end model but just as good with less cost.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: May 15, 2020

    Contractor installed a new NORTEK A/C and company refuses to honor warranty even though the product never worked properly...All Nortek will do is warranty the faulty compressor that's inside and have it re-installed even though the contractor did everything that NORTEK asked them to do as far as troubleshooting...5 service calls in a 4 week period trying to get it working properly until the contractor finally ate the cost and replaced it with a Trane.

    10 people found this review helpful
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    Nortek Global HVAC author review by Shawn Bayless

    Nortek Global HVAC, formerly Nordyne LLC, is an HVAC manufacturer specializing in both residential and commercial air quality systems. Nortek provides heating and cooling systems for contractors and distributors who install the systems in consumer homes and businesses.

    • Several major brands: Nortek manufactures HVAC systems from Maytag, Frigidaire, NuTone, Westinghouse, Reznor and Broan. All of these top brands are available to contractors and Nortek provides support for the life of the product.

    • iQ Drive technology: Nortek’s innovative iQ Drive technology for air conditioners and heating systems converts electric current from AC to DC, which alters the compressor and fan motor. The result is a quieter, more efficient machine.

    • Micro-Channel coils: In order to meet regulatory demands and decrease greenhouse gasses, Nortek created Micro-Channel evaporator and condenser coils to use less refrigerant than other HVAC coils. These coils are smaller, lighter and better for the environment.

    • Business training for contractors and distributors: As a manufacturer, Nortek goes above and beyond to prepare its contractor and distributor partners for business success. Its Edgetek and 12th Man Plan marketing programs provide partners with system overviews, installation advice, sales training, marketing and more.

    • Second Look financing program: Nortek Global HVAC has partnered with TURNS Financing Services to help consumers with credit problems finance products purchased through Nortek’s contractor network.

    by Shawn Bayless Heating and Cooling Systems Expert

    Shawn Bayless is an experienced HVAC mechanical design engineer and project manager with a unique perspective and knowledge of heating and cooling systems. He has worked for some of the top contractors in Oklahoma and is highly skilled in design layouts, project estimation and planning and construction.

    Nortek Global HVAC Company Information

    Company Name:
    Nortek Global HVAC
    Formerly Named:
    Nordyne
    Website:
    www.nortekhvac.com