LifeSource Water Systems Reviews
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About LifeSource Water Systems
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LifeSource Water Systems sells, installs and services home water treatment systems. It offers solutions for water softening, filtration and disinfection, but it specializes in salt-free water softener alternative systems that don’t require you to buy salt bags, change filters or exchange tanks. You can choose from several packages or customize a solution for your needs.
- Offers salt-free water softeners
- Maintenance-free systems
- In-home service and installation
- Limited online pricing
- Technicians not available everywhere
What is LifeSource Water Systems?
LifeSource Water Systems offers salt-free water softener alternatives, whole-house water filtration systems and antibacterial water disinfection filters. It sells these products individually and in packages.
LifeSource also provides in-home installation and service by factory-trained technicians in certain areas. Products come with warranties that range from two to 10 years, depending on the item, and you can purchase a Platinum Protection Package to extend the warranty to up to 12 years on certain items.
How does LifeSource Water Systems work?
LifeSource Water Systems’ products work differently to provide a range of results.
For example, the ScaleSolver salt-free water softener alternative attaches to your home’s plumbing where tap water enters your home. It then conditions minerals so they bind to each other instead of sticking to pipes, fixtures and your skin. This helps prevent issues that come from hard water, like scale buildup.
This system does not require salt or filter and tank changes, and since no brackish wastewater is produced, this system can be used in areas where salt-based water softeners are banned.
On the other hand, LifeSource’s Water Filter System uses a proprietary blend of coconut shell granular activated carbon to reduce the amount of chlorine, dirt, chloramines and sediment in your water. The automatic timer controls rinse cycles to clean out sediment in the carbon bed, and the rinse water can be used in your lawn or garden.
LifeSource Water Systems products
LifeSource Water Systems offers three main products:
- ScaleSolver Systems: These water softener alternatives treat all the tap water in your home to reduce scale buildup. They don’t require salt, monthly servicing or filter changes. They also don’t produce briny waste, so they can be used in areas where other water softeners are banned.
- Water Filter Systems: These whole-home units use a carbon filter to remove chlorine and other contaminants to give you clean, odor-free water from every faucet. Healthy minerals are left in while acidic water is neutralized. Like with the ScaleSolver System, monthly service isn’t required.
- ApaPure Filters: These units disinfect your water by destroying bacteria and other organisms on contact. They do not require any electricity, unlike water purification systems that use ultraviolet radiation and pumps. The ApaPure 12 disinfects all the water in your home and is good for 200,000 gallons. The smaller ApaPure 2 is for RV, boat or apartment use, and it’s only good for 11,000 gallons.
LifeSource also has bundle options that let you combine systems for more complete water treatment:
- Power Package: This package includes one of the company’s whole-house Water Filter Systems and a ScaleSolver salt-free water softener system.
- Ultimate Protection Package: This package combines all three of LifeSource’s main offerings to provide its most comprehensive water treatment option.
LifeSource Water Systems cost
LifeSource Water Systems doesn’t post prices for its larger systems online because your costs depend on the size of your home. However, prices are available after filling out a form on the company’s website or calling for a quote.
LifeSource does post prices for its ApaPure filters. At the time of publishing, the ApaPure 2 costs $299.99, and the ApaPure12 whole-home disinfection unit costs $749.99. However, the Apapure 12 requires a separate pre-sediment or carbon filter too.
LifeSource Water Systems FAQ
What happens to my LifeSource water system if I move?
How long does a LifeSource water filter last?
The ApaPure 2 and 12 are rated to last for 11,000 and 200,000 gallons, respectively.
Does LifeSource Water Systems have a warranty?
- A 10-year warranty on carbon filter tanks, excluding the 810s model
- A five-year warranty on the 810s
- A five-year warranty on ScaleSolvers
- A two-year warranty on ApaPure filter valves
- A three-year warranty on valve heads
Purchasing a Platinum Protection Package extends the warranty on the carbon filter tanks and valve heads to 12 years.
Where is LifeSource Water Systems located?
Is LifeSource Water Systems worth it?
If you have issues with your home’s water, LifeSource Water Systems may be right for you. The company only has offices in California and Nevada, but its products ship nationwide and can be installed by a licensed plumber where a factory-trained technician is not available. Reach out to LifeSource for a quote to see how it compares to the competition.
LifeSource Water Systems Reviews
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Reviewed May 7, 2026
Two years ago, we had the Elite 1620s system installed with the ApaPure12 disinfectant and was over $6,000. We didn't get the ScaleSolver, because it was another $3,000, plus it needs to be replaced every 5 years. Plus, the ApaPure12 disinfectant needs to be replaced every 2 years, currently at $950. The system seems to work ok but still have hard water and the system is super expensive. Plus, our representative won't budge on the price at all. When the warranty is up, we will definitely look for a different system at a much lower price to replace this one.
Reviewed Feb. 1, 2026
*Violation of state Unfair and Deceptive Acts and Practices
*Breach of express and implied warranties
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Reviewed Dec. 5, 2025
Let me first say that the system works well, but DO NOT BELIEVE THAT IT IS NO MAINTENANCE!! Here is a letter I had just sent to LifeSource.. Their reps are not truthful, nor is the advertising.. Why do you have false advertising on your site? We have a LifeSource Whole house system we paid over $8000 for with the understanding of No Maintenance and filter changes. Well, that was not true. $660+ for an ApaPure12 filter every 2 years and $1700+ for a sediment tank every 5 years.
This statement us directly from your webpage...."Q3: What maintenance is required? LifeSource systems are designed for Arizona and Nevada’s mineral-heavy water — no salt bags, filters, or service calls needed." I plan on spreading this information anywhere I can. You are gouging your customers and your reps are lying to your customers. Maybe if the Apapure12 filter were a reasonable cost, I would not be so pissed. Maybe $100-$200 for a filter, but $660+ is truly ridiculous.
Reviewed Nov. 25, 2025
Had LifeSource system installed in our home in Phoenix yesterday. Installers were great, they arrived early and were professional. Tap water already tastes a lot better. Hoping the system lives up to the cost.
Reviewed Oct. 21, 2025
My relationship with LifeSource go's back around 12 years and in that time my wife and I have purchased 2 elite series 1620 systems with last one including the ApaPure 12 disinfection cartridge. I only have good things to say about LifeSource. It's a great product that comes with great service. We plan on buying a 3rd system when we move, it will be soon. The first 2 systems were bought and install in Florida, the 3rd one we are not sure at the time of this writing where that will be. In the near future I will add a photo of one of the systems and a receipt for both systems. Thank you LifeSource!
Reviewed Aug. 21, 2025
I just attempted to talk to a person by the name Sam. He didn't give me even rough quote, instead sent to see their web site and as soon as I reached their site he just hung up. Well, if this is a sales person that does that what will be a customer service? Not for me.
Reviewed Aug. 19, 2025
Bought 3 water systems from Fernando ** in July 2025. One for our home and 2 others for our sons. We asked Fernando about hard water stains since we already had a salt system with Culligan. He stated that we would not have any just pure water and maybe a little mineral deposit. Had the system installed and told him I had more mineral deposit than I wanted. Called him and he said he would call back that night. Never heard from him. Called again. He said he would come by the next morning....Never saw him. He got his 3 water systems sold and he's out of sight, out of mind. PLUS, we were told for every referral we get $400 rebate. We were expecting a check for $800-....Haven't received it. I do not recommend the system nor this salesperson.
Reviewed March 10, 2025
Not happy with this system. There is scale build up on all faucets and shower heads. I do like the no salt feature. I am considering changing the system. I have the scale solver attachment. Looking at reviews to see what is out there.
Reviewed Dec. 11, 2023
We are retired couple residing in North Orange County, California. We installed the Whole House Water Treatment System in 2019. It is up for tank replacement (a 5-year scheduled maintenance). The tank (around $1750) and the disinfection filter (another $750) would cost around $2500. This would cost more than a salted system over the same period, and on top of that, that new system (installed in 2019) costed me over $6000, which is 3 times more than a salted system (about $2000). And, what is in the APApure12 filter to make it cost $750.00??
Anyway, I am satisfied with the system, even though I don't have concrete benefit measures for myself throughout this past 5 years. Our County tap water is drinkable anyway, and my landscape does pretty much the same as before. The system is good (I guess!!??) But it is a bit expensive ... especially for senior folks like me that is on "fixed income".
Updated review: July 29, 2021
I called and emailed multiple times to get a resolution for my water pressure problem especially for my irrigation lines. I wrote these Yelp reviews in response to getting no response. Coincidentally, LifeSource Water has since been extremely helpful.
Rob, who seems to be a more senior employee really made it a point to take care of me. I was pretty upset, but he was very professional and kind. He addressed all my concerns. Reimbursed me for the additional piping I begrudgingly paid for and offered to have some of his best guys come out to evaluate our installation. Cassidy and Eric came out and helped identify each issue and walked me through the different steps to show the integrity of the system. They removed the AquaPure filter and even manually bypassed the system with built in piping directly. I don't know exactly what they did, but the irrigation water pressure has improved but reinstalling things properly seems to have done the trick. The extra piping is a tradeoff of diluted water pressure that I need and I'll have to work with my gardener to reroute the city water directly to the irrigation lines.
Original Review: July 27, 2021
It took LifeSource Water two weeks to have someone swing by my house to give me an estimate. The technician was able to give me an estimate and an action plan for the install. I had a few options of the placement of my system either in the front of the house or on the side hidden behind a gate. I didn't care because I think it looks cool so front or on the side would be fine. Putting it on the side would require some extra piping so I said as long as it's included in the estimate any spot works for me.
A month and a half later the install finally takes place. They install it on the side and everything looks good. My water pressure is a little weak, but they said that's expected and it should be good after a few hours. The water pressure is still weak in certain parts of the house. It wasn't too bad so I didn't mind because my water is allegedly cleaner even though there's no real way of testing.
I paid the bill and they tried to charge me for the additional piping I never wanted. I had to call them multiple times to get them to remove it, but they wouldn't budge. I indicated that the technician mentioned it would cost the same no matter where it is, but they said the technician isn't allowed to do that as if I'm supposed to know their internal policies. Eventually we negotiate to meet in the middle and I end up having to pay an extra $200 for some extra piping.
I started noticing that my grass was dying and it turns out they hooked up the system with the outdoor water as well. So the system is unnecessarily filtering our outdoor water and the water pressure is too weak and doesn't allow our sprinkler to have the same range it had before. I requested for them to fix it. They sent someone out to do some tests and he was just talking about how hot it was and that my system works fine. I should decrease the amount of sprinklers I have. I tried to insist that it was fine, but he did some test saying that there's nothing he could do. The water has to pass through the system and the long piping might be the problem even though I requested to put the system where it would be most optimal.
I've been in contact with Christy ** to try to remedy the situation, but she hardly ever responds to my emails. She is never available to pick up my phone calls and she never returns any of my calls. When she does respond via email she says someone will reach out to me this week, or next week, or says she talked to someone and he/she will reach out to me soon. But no one ever calls me back and these guys only care about making a sale and then they stop caring about the customer. Perhaps you can have clean water, but there is no integrity in their customer service.
LifeSource Water Systems Company Information
- Company Name:
- LifeSource Water Systems
- Year Founded:
- 1984
- Address:
- 523 S. Fair Oaks Avenue
- City:
- Pasadena
- State/Province:
- CA
- Postal Code:
- 91105
- Country:
- United States
- Website:
- www.lifesourcewater.com