LG Microwaves Reviews

Model: LMV1680DW. Don't buy LG - just don't do it.... You WILL regret it. I know, every company has failures, and you can find a person who hates any company. But, LG is horrid. This is the second microwave from them that failed with the same problem - in the original warranty period! After months of fighting with them, they finally replaced the original unit, and now the new one is dead! Called them up and they start giving excuses for not replacing the second one. I will buy a new microwave - I just don't have the energy to fight them anymore and even if I win, can't go another 3 months without a microwave...

5 years ago we bought 6 brand new LG appliances and since then we have had to replace 3 of them. Stove, Refrigerator and Microwave. Two others ones have been repaired twice each. The microwave control panel has had to be replace 3 times in which LG covered the part but we had to pay labour. The first time that was almost 200 dollars and the second time it was 150. The last time it broke we said screw it and took it to the country and used it as target practice. We did phone LG and said pay for the part and labour and they said NO as it was out of warranty. I said this is the 3rd time the same part has stopped working and was told too bad so sad. Don't buy LG appliances. Even if they came into my house and said here is brand new appliances and a million dollars I would tell them to get the F out of my house. Not worth the trouble.

A plastic part fused. My recourse seemed, according to the technician, to be "Call a technician." We all know that any service call would cost 80 bucks....for starts.

This microwave has failed after only 18 months. Major failure, expensive to repair, it will have to be replaced. I don't recommend this microwave at all.

Two consecutive LG Microwave ovens break down after one year in a light service environment. The 2nd was purchased to fit in the opening above the oven at my parents townhouse. A poor investment and a waste of time. I wonder how safe they are? Each microwave had an electrical failure. Thankfully there were no fires.

Noticed a burn spot on the inside of my LG Microwave oven about 2 weeks ago. Tried to wipe it clean to no avail. Took a closer look at the spot which is growing larger with each use. Now it seems to be burning away at the material. The microwave has been noisier at start up than usual but thought nothing of it so it may or may not be related to the problem at hand. Contacted LG customer service and their rep told me to stop using the microwave as it could catch on fire, but what was occurring with the microwave would not harm the food being cooked. That's a small comfort.

Last year in August I replaced my LG microwave oven with an identical one (38 Litre LG Microwave Rounded Cavity Interior - Two). I don't have the exact model number but it is something like LG MS 3842 and has a 38 liter capacity. I now have to replace the one replaced under warranty in August 2013 with yet another one. Both ceased heating as per specifications and emitted a strong smell of electronics and/or wiring overheating or burning. At no stage was the oven used in a manner other than to cook vegetables and rice, the main items prepared for eating in this appliance. I am now going to replace the model with one that claims to have "7 fold Aqua Block System" as a safety feature. Good luck to me!

My microwave not heating and it is just two years old.

This is the second microwave of this model. The first one worked fine for a year - until a few days after the warranty ran out. It was cheaper to buy a new one than to have it repaired, so we bought a new one because it matched the rest of our LG appliances. This one lasted less than 3 months. Home Depot requires 3 repair attempts before they wil take it back (even though we have the extended service plan on this one), so we got in touch with LG again. The same repair man came out and took it apart and put it back together again, saying he couldn't find what the problem was. It worked after that - for 1 day. When I called the repair company again, the tech said he would contact LG for us and get it taken care of. He did contact them, but we have only heard from them once to request more paperwork. Still waiting for the follow-up call a week later to get a refund. I will never buy another LG microwave. Very disappointed in their customer service.

I, too, am one of the hundreds (if not thousands) of people whose door cracked after only about 10 months of use. Was out of my home for about 4 months due to surgery and rehab and was therefore out of 1 year warranty period. Too bad.... so sad. Single woman and it had barely been used. Just waiting for the handle to break, motor to go out, etc. Like all the other problems I've read about. Would really like to see a class action lawsuit filed for all that bought this LG product that obviously has design flaws among many others that make this a substandard product!!! Will NEVER buy another LG product and tell everyone that will listen not to.

I've replace a 20-year old GE Spacemaker Microwave with an LG LMS1571SS. I've been less than 4 month and it's already broken. The turntable simply stopped turning. I've scheduled a repair visiting. I'm not holding out much hope for durability.

I've cleaned houses for 14 years and use a lot of different appliances, vacuums, cleaning equipment and supplies. This particular microwave has broken twice. I spray the outside very lightly to clean the stainless and wipe down to a shine. The moisture somehow gets into the panel on the bottom of the oven and it stops working. So frustrating! Not a good design. LG MODEL NUMBER LMVM2055ST.

We bought this microwave a week ago and will be taking it back to Menard's tomorrow (and will be writing a review about them if they don't give us our $ back!). It worked fine until tonight. The only complaint we had was that it didn't have a timer on it but we could deal with that. Now, however, it is junk. We had the light on below the microwave and when I turned it off, I turned the vent on to see how many settings it had. I turned it back off and noticed the light inside the microwave was now on and the turntable was going. It wouldn't stop. It was finally discovered that if we pushed stop, then energy saver, it would stop and the light would go off but nothing would make it work. Anytime we tried to put a time in the display, it would just read 'door' and do nothing except spin and have the light on. It's off the wall and back in the box. Menard's, here we come!!

My LG1630 Caught on fire - I heated a cup of coffee for about 21 sec and then went to go work on my computer in another room. About 5 minutes later, I heard a loud noise. I went into the kitchen and looked around and saw my microwave was on fire as smoke was coming out of the grille. I got a small step ladder and looked through the grille and saw flames. I unplugged the unit and tried to pour some water into the unit to put out the fire. It would not go out. I had to get a sprayer before I could direct the stream of water to the place where the fire was coming from. I was successful but the fire had filled my house with smoke. I had to deinstall the unit as it smells very badly. I am trying to air out my house.

We purchased an LG microwave in December 2012. We have had nothing but problems with said appliance. If you put negative comments on their website, they cut you off. We currently have no microwave because it stopped working again and the earliest someone can come is September 16, 2013. You can be assured that we will never purchase an LG appliance again.

I have bought on 3/03/2012 with HHGREGG the Refrigerator, Stove and Microwave since was advice were the best, sure the best piece of trash. The refrigerator the ice maker gets jam. When called the technician said wait till it breaks completely. The Microwave the glass in the door came loose and the microwave extractor came on on its own. Been calling for 2 weeks. HHGregg and the warranty dept said won’t fix since it’s not mechanical and LG knowing it’s an ongoing problem said I am out of their warranty. FOR ALL THIS APPLIANCES BOUGHT A 5 YEAR WARRANTY!

This is one of the worst experiences of my life. I've had an LG Microwave for less than 6 months and it burnt out. The fact that it's already broken is bad, but it's not the worst part about LG. LG customer service is the worst I've ever had to work with. The lowest level people that work there don't speak English very well, but I'll take that over their managers and high level representatives. They are the most aloof people in the world. They don't take their jobs seriously, and I have to call them over and over to get things done. I've now been waiting for over a month now to get my Microwave replaced and I call there and they have no idea what's going on. They told the sales rep from a local store where I bought it from that because they don't have it in stock, LG will personally handle it. What a joke. They haven't done anything with it. So now, I'm sitting here waiting for a call back (that I'll probably never get) that they'll replace it. DO NOT BUY. I hate myself for ever TRUSTING this company.

For 3 months and 7 different repair visits for a $199 microwave purchased at HHGregg, I have been dealing with the unprofessional, rude people at LG repair. Finally after the 7th visit, the wire in the microwave started on fire. After many phone calls, the matter has now gone to the resolutions department at LG repair, and I am still waiting for approval of a "replacement" microwave. This could have started my house on fire. This is the worst customer service I have ever encountered. I should not have had to wait 3 months for a new microwave when it was evident this microwave was a "lemon".

We have contacted LG about the issue with their over the range $400 microwave door design flaw! After being ignored for several days, we sent the receipt and pictures of their product that was falling apart. I called and they said they are unable to provide us with a replacement door. Really? Is this is how they take care of their customers? They don't even provide you with options! We were not asking for a new microwave since it is out of the one year warranty. LG customer service is terrible. Obviously, we are not the only ones complaining about the door issue. I see other customers’ frustrations as well. Way to go LG. They should change their motto; instead of “life is good”, it should be “life is no good” (because we do not take care of our customers). The whole microwave function isn't working. Now, we are forced to buy a new microwave oven!

LMV1680ST - I have owned this microwave almost 2 years, but only used it for about 1 year after my remodel was completed. My cook light wouldn't go off. It would stay on while the microwave was in use. I began to smell plastic burning and heard a popping sound on the left where the operational pad is located. This microwave is not safe. Please do not take the chance of kitchen fire. Support says the microwave is out of warranty and I do not want it fixed.

We were just told today by an LG representative that they have had no other complaints about the door fracturing below the door handle. We have replaced one door due to this flaw, and now the replacement door has fractured in the same way the original door fractured. There are at least two other complaints referencing this same flaw on this blog. When a company lies to its customer base, there is no need to say more. Also, the heating rack somehow was exposing metal and had to be removed due to sparks being ignited during operation. It's the LMV1680WW model.

We purchased a new dishwasher, refrigerator, stove and over the stove microwave oven in 2009 when we renovated our kitchen. We have since had the refrigerator repaired and replaced the dishwasher (with a Kenmore Elite) altogether because the door was leaking and ruined our hardwood floor. We fixed the microwave push button panel once and our stove has never functioned properly. The flames do not come out of the stove top in an even pattern. Now our push button panel on the microwave has quit working again (less than two months after it was replaced for malfunctioning before). These were all bought from Home Depot, brand new.

We bought an LG microwave in April 2012. Today, March 23, 2013, it has stopped working and appears to have no power going to it. I called LG and was told that since it is a microwave, I will have to drive it to one of LG's repair facilities. The closest one is 40 minutes from my home and only open M-F, which means that I will have to miss work to take it and pick it back up. I will never buy another LG product.

Thirteen days after the manufacturer's warranty expired, this microwave quit working mid cycle. This happened in the evening, but I was still able to get a customer service rep on the phone. They suggested that I call back during the day and ask for a manager and that since it was so close to the warranty that they would most likely pay for a repair. Not the case. In fact it's the complete opposite. The morning service rep would not even send me over to a manager but insisted on telling me that small purchases don't matter to them. If it were a refrigerator or TV, they would consider it, but not a counter top microwave. So if you're looking to spend money and have a microwave break in a year’s time, this piece is for you! I will never buy anything LG again solely based on this experience with their customer service, quality of product, etc.

The LG microwave (MW MC7688) was purchased by me on 30.11.2008. On 21.08.2012, we went for AMC, which is from 21.08.2012 to 20.08.2013. Some of the parts were not functioning so we lodged the following complaints: RNA ** dated 19.01.2013, RNA ** dated 23.01.2013, and RNA ** dated 31.01.2013. The service technician visited and verified the oven. He confirmed that one part is to be replaced, but that part is not available as the company has stopped manufacturing that model. Subsequently, Mr. ** called on 09.02.2013, and confirmed that the model is out of stock, and that the company will pay back 15% of the purchase cost. Then we spoke to Mr. Manish ** on **. He conveyed point blank and asked us to do whatever we want, but we will get only 15% of the purchase price. The purchase price was Rs. 8,499/- and 15% comes to Rs.1,275/-; whereas, we have already paid Rs. 815/- for the AMC cost.

I bought top-of-the-line LG kitchen appliances. I have had the repairman out on each 3 to 5 times. I had the standing range replaced because it turned on and locked down itself. The microwave has been repaired so many times that it can't be repaired again as the mount has been compromised. So I live with it not working. It seems they didn't properly seal it and moisture from cooking takes out the electronics. Life is not good with LG; it is ghastly! The worst part is, no one cares.

I have purchased two over the stove microwaves since 2010, both LG from Home Depot and Lowe's. The manufacturer's warranty runs out after 12 months. The first microwave lasted 13 months; the second, 12 months and 15 days. Six months into this second microwave, the left side of the numeric panel ceased to work. I do not consider a microwave a disposable device; rather, one that lasts for several years. I am very disappointed and will not purchase any LG product in the future, period.

We purchased an LG LMV1813ST late July of 2012, but it was not used until late November of 2012. After we finally moved into our new house, we bought all new LG appliances totaling $5,500.00. On January 14th, we went to use the microwave and it would not heat anything. We have a technician coming out tomorrow. Not happy at all. It was used not even two months!

I bought an LG microwave model # LMS1271SS less than 2 years ago. The Magnetron crabbed out and now I’m planning to buy a Panasonic. Just ** LG products! Never buy another LG product again!

I guess that judging by the other microwave reviews, I shouldn't be surprised that my first-ever LG product wasn't any good. We purchased a new house in May, which included a new LG microwave that was purchased/installed in April when the kitchen was remodeled. Last week, the microwave just completely stopped working, and when I called LG, none of the troubleshooting solutions worked. Their response was that they needed a receipt to look at it and repair it. However, the previous owner did not have the receipt. I told them that I knew for a fact that it was purchased in April. Regardless of that, its manufactured date was May 2011, so shouldn't they be ashamed that their product only lasted 1.5 years from its manufactured date? Instead, I now have to contact the people we bought our house from and ask them to call the store they purchased the unit from and find the receipt - wasting everyone's time.

LG Counter Microwave 1260SW/1260SB - After three years of use, not daily, there was burning smell coming out of the side vent and a grinding sound inside. I contacted LG and they said it sounded like the magnetron. LG said it sounded like the magnetron, which was covered under a 10-year warranty and then referred a local repair shop. We took it in. They charged us $50 for a diagnostic test and $46.02 for labor for the magnetron. Two days later, we brought it home and the situation was worse than when we took it in. Back to the repair shop we went and the shop called saying it was the fan motor. Well, they wanted another $50 for labor and parts. After refusing to pay any more labor costs, they fixed it. The only parts were for a stirrer motor and stirrer support and another $26.

LG over the oven microwave LMV1680WW - We purchased this microwave in 2010. It has functioned properly (as far as we can tell), but the front door has cracked at the lower hinge and at the bottom of the handle. I contacted LG and was given the runaround. They took my info but said no one would contact me since it was not a mechanical failure. This is about the poorest service I have ever received. Unless I can see a better response, there will never be any more LG anythings in my household.

I purchased an LG microhood and almost immediately, the stove lights melted and burned through the plastic covers. Unfortunately, I didn't report it until after the year warranty was up, but when I did report it, they still wouldn't stand behind their product. I googled the problem and others were having the same problem. Any other appliance manufacturer would have stood behind their product, but not LG. The guy in customer service said I was the only one with this problem. I told him to do an internet search on this and see all the others with the same problem and he laughed at me and hung up.

I bought a new microwave to last us (pensioners) a couple of years. The bottom where the rollers for the glass plate run, rusted through in two and a half years and just today, it started a pyrotechnic display behind the mica cover inside the oven, actually creating fireworks in there. I am so angry about this poor quality oven. I feel like making a video in which I would demolish it with a heavy hammer or chainsaw and splashing it all over the Internet. My previous Litton lasted 12 years. This is really a hopeless product. I will never ever buy an LG product again.

In November 2011, we purchased an LG Microwave (Model LMV1813SB). It lost power a month later and had to be serviced by LG. It went out again a week later. An LG service person came out and worked on it again, but due to the LG policy, would not replace it until after four service calls. We had the issue again in March and April and finally they are replacing it.

I have been waiting for almost 3 months to get a replacement door that isn't broken or damaged. I have had 4 doors come in broken, dented and/or cracked! I have tried unsuccessfully to get this problem resolved through customer service. I spend up to an hour at a time on hold and still hung up with no resolution to the problem. I will never buy another LG product and will inform everyone of what I have been put through.

While working for my employer on the 9th floor, I smelled an electrical burning/fire coming from our snack room. I wasn't sure which machine it was coming from (snacks, soda, countertop water dispenser, coffee maker, or refrigerator). I later learned that the clock on the LG microwave was out and it was humming. When I opened the door of the microwave, the rotating glass was broken in pieces and the microwave was extremely hot like an oven. I immediately unplugged it, reported it to the leasing office and they notified the fire department. We are not replacing this microwave with another LG.

My LG microwave is not working and failing every time. The service people accepted that there is some manufacturing defect but not replacing. They have charged more than Rs. 2000 at different visits but still not working.

In May of 2009, I renovated my kitchen and bought two new appliances - an over the range microwave and a dishwasher, both LG products.

On Feb.3, 2012, the microwave stopped heating. A complaint was lodged with complaint no. **. A mechanic came on the 4th night and told me some parts were burnt and will be replaced on Monday, Feb. 5, 2012, but he did not turn up. Contacting him, he said parts were not available. I have 5-year warranty. This is the first time it happened. Model no. MH4048GWADRQEIL, serial 013EMKUOO6301. Date of purchase, 26/4/11. AMC end date, 24/4/17 - 5 years. Now what should I do? Extra 5 years warranty was purchased and here I am helpless. Should anybody believe that parts are not available on such a huge company running throughout the country? Request to repair immediately. Thanks.

I bought the LG Microwave LMV1680ST and the magnetron died. LG has the magnetron warranty for 10 years, but don't be fooled, it has to be replaced by their service people which cost almost the price of the new microwave. They will not ship replacement parts to customer.

LG Microwave Oven Model LRM1260SW. I purchased it in 2009 at Best Buy for $200.00. At the time, this was considered to be a high-end price for a table top microwave oven. We noticed that the turntable was sticking. My son looked at the rotating ring that supports the glass turntable and noticed that there were pieces of plastic flashing that had not been cut away after the part came out of the injection molding machine. So we cut the flashing off and the turntable worked fine. Then a month later, the light bulb burnt out. We haven't yet replaced it because we don't yet have the right tool to open that part of the oven wall to get at the bulb.

I purchased an over the counter microwave, Model LMV1680WW. This was purchased less than seven months ago. First, the light on the bottom goes out then, the microwave just stops working. Now without a sales receipt, no warranty service. I know that they can tell when the unit was manufactured from the serial number but no receipt, no warranty. I'll never purchase another product from LG, no matter what it is. It's a shame, as I was going to upgrade to stainless after the new year.

Purchased a LG microwave and in less than one year, it stopped working. Called the LG customer service line and was told that the microwave does not have any warranty. After I do some research, I decided to change the oven light and the microwave started working again but this time for only one week. This is the worst appliance I ever had. And after just one year, I have to invest another $600 to get a new microwave, but I will make sure not to get an LG again.

I have three LG appliances and I have major problem with all.

I purchased a $6,000.00 worth of LG appliances approximately one and a half years ago from Sears. The microwave oven (Model: 2085ST) now needs a replacement door panel not covered by the warranty. The microwave has had minimal usage (average use of once a week which equates to 60 uses). Upon attempting to resolve the problem using the LG customer service line, I was referred to a local service center which did not even work on LG appliances. Additionally, I was placed on hold twice and had to repeat my issue twice to rude employees. The quality of the appliance and the customer service is so poor. Evidently, the company has no responsibility to stand behind their products. I will strongly advise everyone I know to never purchase LG products.

In the summer of 2009, my wife and I purchased a new kitchen with all new LG stainless steel appliances. Since then, we have had trouble with two of the four appliances. We soon discovered that the control knobs on the new LG LRG30357ST range were damaged due to poor design. The oversized stainless knobs were a selling point for us, as they had a nice, heavy duty, commercial look. But the plastic connecting pieces are cracked now and fit very loosely. Then after about a year and a half, the LG LMVM2085ST microwave stopped working after a short period of erratic performance.

My spouse and I purchased an LG Microwave model number LMVM2085SW on February 28, 2010 from Home Depot store #2036, 1624E 165th Street Hammond, IN 46320, (219)844-5134. However, on December 07, 2010, I placed a call at 1-800-243-0000 to report my concerns that the key pad is not working. Next, the customer service representative direct me to shut off the unit for two minutes, which I did, but then the key pad did not work. Therefore, on December 10th, service was required and the serviceman replaced the door assembly, at no charge. Nonetheless, on July 1st, the same situation happened related to the key pad and the microwave stopped working.

Do not purchase anything from LG! Life's not so good if you do.

I bought an LG microwave oven from Home Depot. The over was broken on arrival, the turntable motor had to be replaced. It took over two weeks to get it fixed. Recently, the "start" button on the front panel stopped working. It took a week to get a tech out to look at it. He said that the front panel had to be replaced. Then it took over a week to get the replacement door, which they mailed directly to my home. Now, supposedly, in another week, the tech will come out again and replace the door. Three weeks total to get the microwave oven fixed.

The refrigerator then started to freeze my vegetables and fruits in the bins. The serviceman stated he doesn't know what could be causing it, but they have had trouble with the icing on these units. LG ended up free of charge changing the ice makers on these units when we first got the machine.

I have been buying LG products for a few years. I haven`t had any major issues until I bought a microwave from Best Buys about a year ago. It had to be repaired once, no problem. About a month before the warranty was up, I opened the microwave door to warm my coffee and the grill/vent fell and hit my hand,it wasn't a really big deal. I thought until I called Best Buys to have it replaced. Now, it starts to be an issue.

I purchased stainless steel over the stove microwave from Home Depot on 9/13/05 for $349 (on sale). First Magnetron went out last year and called LG as this is under warranty. They gave me number to call for a local technician. They told me it was covered and not to worry.

I bought a LG microwave in April 2009 and it has been out for major repairs 5 times in 18 months. The latest was Sept. 8, 2010. This last time, it required the replacement of the main circuit board and fan motor (which was replaced the first time it failed) and the front touch panel. Now my LG electric range (18 months old) is non-repairable because of failure of the porcelain coating. It is flaking off into glass shards.

We purchased a LG microwave model #LMVM2085ST, and had problems with it right from the beginning. We purchased from Sears and the first thing to go wrong was a temperature control internally. Then we smelled something burning and discovered that the tray turn arm was burned and charred underneath the device. We called and they made a one-time repair. When the service guy came out, he told us that they used an inferior motor, and it arched and burnt the control arm. This was fixed in December of 2009. Now in August 2010, the same exact thing occurred and I was just told tough luck, the repair is now on me, even thought they tell me this is an unusual situation. If we did not catch this there could have been a fire or much worst. Well at this point it is the loss of a $500 plus microwave but could have been worst.

I purchased an LG Microwave Oven from Home Depot on January 8, 2007. The item was subsequently delivered and installed. Since that date, I have had to have this item repaired fifteen (15) times. Fifteen times I had to make sure that someone was here between the hours of 8 am and 1 pm. Fifteen times! The entire microwave has new parts including a new door which, I am told, houses all of the controls (twice). The last two times that the repairman was here, I was told not to boil water underneath the microwave as the microwave is registering too much humidity. This is an above the stove microwave; it is impossible to not boil water underneath it. The last repairman that was here said my microwave is a lemon and that, after so many attempts to make it correct, LG should replace it (he actually said that LG should have offered to do so after 3 attempts to repair it).

I purchased an LG over-the-range Microwave from Best Buy on 01/10/10. On March 26, 2010, I noticed a small hairline fracture just below the door handle. In two days, it was a complete fracture, going from outside corner to inside corner. The whole plastic casing is broken and in time will affect the door operation if it grows still more which I suspect it is doing. I believe this to be a "stress" fracture as it began right beneath the door handle. I contacted Best Buy and I did not purchase the special warranty so they will not cover it. I contacted LG about the damage and they emailed me back about the "cosmetic damage to my washer." They said they could not cover "cosmetic" damage after 30 days. LG did not even know what kind of appliance I had. Not a washer, a microwave. I am out $210 because I was trying to improve my home when I wanted to sell.

I purchased a new LG OTR (over-the-range) microwave this January from a local Best Buy retail store. Not a full 3 months of usage later, the microwave decided it didn't want to work for me anymore. Factory warranty-supplied service technicians came to repair, removed a small piece, and said, "Oh, you don't need this." (Maybe, it was extra.)

We purchased an LG counter top microwave from our local Home Depot in May 2009. The unit stopped working Nov. 18, 2009. We called LG and they supplied us with a local service center, control number and it was taken to them on Nov. 19, 2009. The unit was under a full warranty. They told us no problem to fix and it should be ready in 7 to 15 days. Near Christmas the unit was still not ready. We would call the service center and one time they would tell us the parts are in and the next time the parts were still on order and it would be another week. A couple times they told us they were actually testing the unit. The testing went for a couple days to 2 weeks. We were very mad and demanded to talk to a supervisor at the service center and come to find out they were putting new parts into this unit and every time they tested the unit they burned out the new parts the supervisor told us.

I bought an LG Microwave in July 2008. Started popping and crackling after about 18 months. Pulled the plastic panel inside the oven and saw black as if something had burnt. Our GE microwave lasted 24 years. We only paid about $150 for it I think, so will just go out and buy another one. Needless to say it won't be an LG. Thank goodness I found this board before we tried it again and had a fire.

I purchased an over-the-range, stainless steel microwave oven/LMVM2055ST on 12/1/06 for $426.99. In September of this year, the unit made a loud popping noise and the screen panel would not work at all. I contacted the customer service department and was promptly told that the unit was not under warranty. They gave me a number for a certified technician. When I called the company, they told me that it would cost from $250 to $300 without even coming out to look at it. (This is after I told them what the scrolling message that was on the control panel: life test).

In June 2007, we bought all-new LG kitchen appliances. Shortly after buying the over-the-range microwave, the door hinge was misaligned and we had to have the door replaced. This was covered under the original warranty, so no charge to us. Over time, the buttons on the control panel worked sporadically. Recently, we tried to unplug the microwave and plug it back in with the hope that the control panel would reboot and work again. From that point on, the control panel never worked again. This was the one appliance we didn't have an extended warranty on, so there is no recourse on this appliance. After multiple calls and emails to LG, I've gotten nowhere fast! The customer service reps won't do a thing, because it's more than a year old. I tried to explain that a quality microwave shouldn't burn out in two years, but they have canned responses for everything. I say "canned" because I've heard the same responses when I call and when I tried emailing about this. We've had trouble with other LG appliances that we bought, so please don't buy them! LG does not stand behind their products. Home Depot does seem to care, and they are working with us to replace the faulty appliances.

I bought an LG countertop microwave from Home Depot in Colorado Springs on July 14, 2008. Just 13 months after buying it, the unit stopped working and got really hot on the side and bottom of the oven. I could smell electronics burning. I unplugged it and got it out of my house. I called customer service and told them what had happened. They gave me the number of a service center. I was told since it was now out of warranty, I would have to pay for repairs, which in all likelihood would cost more than I paid for it. I'm so sick of throw-away appliances.

Microwave (manufactured by LG Electronics) purchased from Sears malfunctioned a little over 1 year from date of purchase. I opened the microwave and the light and fan came on. Initially I didn't realize that the microwave had started heating up my hand. I felt my hand get tingly and pulled it out after about 5 seconds. I was a bit startled. I made sure everyone got out of the kitchen after that and I stood away from the microwave and opened and shut the microwave quickly to make sure I wasn't imagining things. When I did this, the microwave again turned on (both the fan and light). At this point, I unplugged the microwave and, after calming down a bit, called Sears to complain. I also went to see my General Practitioner to examine my hand because my hand had gotten very swollen and I was having difficulty using my hand to open baby food jars.

I would not purchase an LG Microwave, we purchased one in January 2009 from Best Buy, now it is June 2009 and it completely stopped working. We used it a few times a week. I called Best Buy and they will fix it, but will have to wait 2 weeks before I get it back, hopefully it will work this time, but what an inconvenience!

I bought an LG microwave oven from Sri Lanka. I used this oven regularly but very carefully. Before one year this microwave oven started corroding. Same thing happened to my refrigerator. I informed your dealer in Sri Lanka and one officer promised me to take some action on this. His name is B. **. He is one of the managers of Abans Electrical Ltd. I informed them of this 3 years ago. There’s still no action. That's why I have to decided to inform you. Please tell them to take this and repair or do some thing for me. I hope you will take some action and inform me. I use a lot of LG products. Model number: MS 194 AS. Serial number: 402KM00062 59ABN-40200062-2SE346.

I purchased a complete LG stainless kitchen set--microwave, stove, refrigerator, and dishwasher--and the microwave has gone out in 13 months. I thought that maybe I purchased a bad microwave but I was wrong. My stove now is not responding to the touch commands on the key pad and we have to wait until it resets to cook our dinner.

I bought a microwave oven from Best Buy on 6/30/08. A few weeks ago, when I went to use it, it started a fire in the left side from the inside. I stopped it, checked everything, turned it on again. The same thing happened. I turned it off. I called LG. First, they gave me any excuse to get rid of me and not to help me, like, is it over a year, etc. Then, finally they sent a service person. Service came and I asked him what was wrong with the unit and why it was going on fire. He said, "I don't know, it is beyond repair and has to be changed." He said that it was a manufacturer's defect and he had seen this before. He said, "Call the the same number you called before after an hour."

My over the countertop microwave failed after one year. I replaced the panel ($200) and it broke in 30 days. I replaced it again (labor $75), and it was broken again. I called LG pointing out that this is a design flaw (steam goes into panel and damages it according to the technician). They don’t care. They have very bad customer service and don’t stand by their products - No LG ever again! Consequences: I paid as much for repairs (with no fix) in the first 1.5 years as the oven itself. Major inconvenience and frustrations.

My expensive high end microwave stopped working 1 yr and 2 weeks after purchase. I was heartbroken as the warranty expired at one yr. I contacted LG co and explained the problem. I followed all their requests for receipts etc. and thankfully they extended my warranty and repaired it for me including service and parts, it was the thermostat. The recommended service co was great and efficient. He and I both received a letter of confirmation telling us they would cover the costs.

I have a LG Microwave wavedome model no: mc8044n. And i used the combi oven on it to bake a cake. Afterwards i noticed it has melted the plastic on the outside of the door. I am sure this is not supposed to happen as it is built to be a oven and a microwave so therefore must be a fault.

My husband and I purchased an LG Microwave from HH Gregg. At the time we purchased, we informed them that we were in the process of building a new home. They were informed that the microwave would not be put into use at that time. After we received our occupancy inspection we moved in. It was 6 months after the purchase of the microwave. They said the warranty would start when we moved in our new home.

The technology is not even new, the first generation of microwave oven (ie, my old Amana oven) works so well, why couldn't LG make one that will last at least 10 years! The over the range oven was not easy to install, my condo super charged us almost 300.00 to install it. So I paid almost 450.00 for the oven and 300.00 to install it for a microwave oven over the range ! Now only 2 1/2 years later, it stops working. DO not buy the looks, LG better make the product more reliable. Now I am out of lots of money and without microwave oven.

We purchased an over the range microwave oven on 1/13/07. The thermal cup had went in it one year later. The company had paid to replace the part and paid for servicing. Not even two months later, the buttons do not work. The vent fan works and the light inside. The company, LG, said that the only thing they could do is to pay for parts, excluding labor. When you spend $500 on a microwave you expect the product to last or the company to try to appease the customer. I will never purchase another LG product.

We have an LG over the stove mount. micro wave that is less than a yr. old. It has a small burn hole near one of the rack mounts that sparks and crackles when the oven is in use. LG sent out a service company in our area and told them to buy some stray paint and paint over the area. The service company refused to do the repair because they decided that is was unsafe.

I purchased an LG above the stove microwave. It had a one year warrenty. After one year and 2 weeks it started to make a loud electrical popping noise when turned on. LG will not do anything because the warrenty is two weeks past. I have to purchase a new one because it is not worth fixing for what I paid and I will not use it because it is unsafe. I will never purchase that brand again because of this. I could swear they manufactured it to be no good after one year!

I am out $487 + 125 for a counter top microwave that I had to purchase from the first time their microwave died because it took months for them to figure out they couldn't fix it and nobody at their corporation understood the process to get me a new microwave. Now the new microwave is defective also. Don't let this happen to you.

Bought an LG installed above the stove microwave. broke after 10 months. LG could not get a technician here, but they tried. They have been nice enough to upgrade to a better model,and replace instead of repair my microwave that looks same as new. I am impressed with their efforts to fix my concerns. they listened and took me seriously. There will always be bad apples everywhere. but don't tear up the whole company over a few bad apples!

I purchased a microwave oven on 12/11/06 through Home Depot and the first week it broke. LG Factory Service Center Ft. Worth (800-243-0000) came out to look at in and ordered parts. I was told the parts were on back order, then I was told the technichan ordered the wrong part then I was told I was getting a new microwave. I received a call yesterday and was told my 8 page receipt did not have enough information on it. This is the standard receipt from Home Depot. I called Home Depot and they verified with me this is the receipt they give to all their customers. It has not worked since December and it is now May. I have NEVER bought LG before and NOW will never buy this again after this experience. I received the Run around from LG and the customer service department was rude I asked to speak with a manager and was told 12 times I was not able to and a manager would not be able to help me. I finally was transferred to a manager and she was NO help at all. I still have not heard anything from LG. They sent me a email stating a manager would call me on 4/25/07 and I still have not received a phone call and it is 5/4/07.