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About Hitachi Air Conditioner
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Hitachi Air Conditioner Reviews
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I bought 2 nos Window AC. One 1.5 T and another one 1 Ton in 2020. In the same year, 1 Ton AC developed some issue and same was repaired by Hitachi service team under warranty. Again it has some operational snag and got repaired after paying 2500 INR. Then 3rd time and now 4th in a span of 3 years it developed same gas leakage issue.
After getting it checked from market, got to know that compressor has high vibration which result into breakage of pipe and gas leakage. With this post I expect Hitachi team to take it back get checked thoroughly in their quality lab to ascertain the root cause as a True Japanese Company. I have worked in top Japanese Automobile company and expect Hitachi India to not malign Japanese brand.
I am Feroz ** and I bought a split inverter air conditioner from Vijay sales Greater Noida. Our AC is under warranty and I am 3 to 5 time registered my complaint on Hitachi customer care but nobody come till date... So very very bad service from Hitachi. So I am planning to Ragister a case in consumer court very soon.
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This is the worst and worst air conditioner of Hitachi company on this Earth, please never buy air conditioner of this company. I bought a 1.5 ton AC from National Air Conditioning shop Faizabad U.P on 2/7/2013 for ₹ 32000 which got spoiled in 2014 then got spoiled in 2015 and 2016 also. After that in 2017 its motor got burnt which any representative of Hitachi company Didn't come to make it even after many complaints. And till today it is spoiled. Think again and again before buying the product of Hitachi company. They make very poor and bad products and their services are very poor.
Hitachi 1 ton split inverter AC is worst product I have ever seen. The condenser stopped functioning within 3 months. During the warranty period, once the AC stopped cooling but the company did not informed that the condenser is weak and they just came and filled the gas. Now the warranty period expired 15 days ago and again the same problem occurred.
From last 10 days I am calling service center and customer care. Nobody is interested to take my complain and the service very poor. They misbehaved with and told me we are not responsible why you have purchase this AC, the nee has no gas and installed and now nobody is taking seriously. They are just saying, "APKI PURI SAHAYTA KI JAAEGI" and the serviceman has no manners to talk with. And the Hitachi company is also not good they just want to loot you nothing else please don't buy this AC... Very bad experience.
My Hitachi air conditioner was installed in early 2017(?) model RAS-50YHA4. I am NOT at all happy with it, have never been happy with it and want to replace it.
1) The unit failed weeks after installation and was repaired under warranty.
2) My Hitachi air conditioner is VERY loud. It’s distracting when you are trying to watch TV or rest. I have to turn the air conditioner off eventually as the noise is always too much.
3) Worst of all - my Hitachi air conditioner doesn’t cool the temperature in a room. I am sitting in a room right now with my loud Hitachi air conditioner on, which has been on for the last hour, and it has not cooled the room, I am perspiring. I have to stand directly under this unit if I want to feel cold air. I have absolutely no idea how Hitachi has gotten themselves into the air conditioner market or how they have remained able to sell air conditioners. I will be removing and dumping this unit once affordable.
We have purchased one Air conditioner from Hitachi Model num - RAPG311HEEA 1 ton, 3 star inverter and installed on 30/05/22. Cooling stopped suddenly and as promised by Mazhar ** the invoice amount i.e ** (Invoice attached) will be refunded in 30 to 45 days. Now, it's been more than 120 days we are following up and no response received, calls unanswered. HIGHLY DISAPPOINTED WITH SUCH A BIG BRAND LIKE HITACHI!!! NEVER BUY ANY PRODUCT FROM HITACHI!! WORST SERVICE!! Please anyone help.
Do not ever buy Hitachi AC, the worst ac worst service. My ac got burnt and they are saying that it burnt due to external factor. No one is replying on email and no response from customer care services.
I purchased 2 AC and both are not working properly, after complaining too there is no one till now to solve the issues. Customer care just like computer repeating one thing since last 3-4 days that it will be resolved, they are not transferring the call further higher authorities to talk. Worst decision to buy these brand product.
Our A.C. is not working properly, we had complained about the issues but the service is not provided. The technician had no ways of talking, he was damn rude with us. Neither he came to check the fault. It is only one month with AC and it got a fault. The AC is not giving cooling effect. Think before you buy ....
Hitachi author review by Shawn Bayless
Founded in 1910, Hitachi is a Japanese technological innovator specializing in information, telecommunications, electronic systems and more. Among its many product offerings, it has a Smart Life & Ecofriendly Systems unit that manufactures high-tech air conditioning units that are available in some countries, primarily India. It also manufacturers HVAC systems for large industrial corporations.
World-renowned company: Hitachi has made a reputation as a worldwide leader in technological innovation, ranging from semiconductor processing equipment to medical electronics and power tools. Its Smart Life & Ecofriendly Systems unit, responsible for air conditioners, benefits from its many technological advances in efficiency, sleek design and system performance.
Air conditioning options: Those who do not have a complete central air system will appreciate the many offerings available from Hitachi. You can choose from inverter split air conditioners, fixed speed split air conditioners or window units depending on your needs.
Size and output: Hitachi’s inverter air conditioners for wall use and split air conditioners for window use come in several sizes and capacities. Choose from 1.0, 1.5 or 2.0 tonnage capacity, several dimensions and multiple design aesthetics.
Smart technology: Hitachi air conditioners feature a variety of proprietary technological settings and modes, such as Cool Mode, which sets the room to the optimal cooling setting for outdoor temperatures of 22-46 degrees Celsius; Dry Mode, which reduces humidity in the air; Fan Mode, which circulates air while using less energy; Kaimin Mode, which cools the air without producing a chill, thus conserving energy and DigiLock, which allows you to control access to the unit with a password.
High profile clientele: Hitachi’s commercial and industrial services have put them on the map and they are responsible for air conditioning in high-profile corporate offices like Siemens and BCCI; auto showrooms for Audi and BMW; McDonald’s and Pizza Hut restaurants and more.

Shawn Bayless is an experienced HVAC mechanical design engineer and project manager with a unique perspective and knowledge of heating and cooling systems. He has worked for some of the top contractors in Oklahoma and is highly skilled in design layouts, project estimation and planning and construction.
Hitachi Air Conditioner Company Information
- Company Name:
- Hitachi
- Website:
- us.hitachiaircon.com
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