Granite Transformations

We had two showers refinished. Stephanie was very professional and informative when she came to quote the project. And Jason did a great job on the installation, he arrived on time and finished within the dates we were told!! We love it!

Jeff from Farmington Hills, Michigan did the installation of our kitchen countertop. He and his assistant were very professional. It is really beautiful and is a stunner. He told us how to keep it clean and be careful of acidic substances on it. Our salesperson should have told us that before we selected the one with shells in it. Regardless, we are very happy.

We are happy with the overall work. Except there were a couple of issues. It took Granite Transformation several months to install. The dates moved once because of us and second because of nonavailability of people at Granite Transformation. The work was done very nicely, however, one of our big mirror in the bathroom is chipped. We are waiting to hear back from Granite Transformation on the issue.

Having two friends recommend your company, I felt confident in making my decision to have you do the work. I understand that stone can have flaws, but what I didn't plan on is a damaged product. Extremely disappointed not only with the product, but with the workmanship... Marking up my walls, the uneven grouting in the inlay, the cleaning of the grout and the grey water residue left across the bottom cabinet doors... What a mess... Horrible experience. Spending this kind of money for this product/installation... I strongly feel that a portion of this installation should be refunded to me. Sheryl **

I am so happy with my new kitchen! The entire process was so smooth, beginning with Interior Decorator Stephanie guiding me with her great ideas and helping me pick everything out. Robert was meticulous and did a beautiful job on the cabinet refacing, and Jeff did a great job on the countertop installation and backsplash. The Master Service plumbers were very helpful and expertly hooked everything up. Great, friendly work crews. Everything turned out beautiful and perfect. I would highly recommend Granite Transformations in Farmington. Thank you!

Overall great experience. The company started with educating us on granite quality. Making sure we understood what makes quality granite, things like thickness, origin or region of stone, fill, and more. Made a tremendous difference in knowing what I was purchasing and what factors contributed to cost. Assuring us there would be professional well experienced installers working the project. And the finish work sealing and polishing was well done.

They tried to pressure us into to a deal only good for 24 hours. We canceled, and went with a contractor and got granite for 2500 instead of fake granite over the old counters for 2000 less mmmm.

Company Statement: “We deliver quality bathroom and kitchen remodeling services in as little as a day – and without the stress and mess of a traditional remodel.” Our remodel was to be completed by November 06, 2020. We JUST got it finished February, 2021!! The product looks great and the results adequate. The salesperson explained the process: measuring, ordering, and installing countertops; cabinet doors etc measured/ordered. In between, body of cabinets sanded, stripped and ready for install of the vinyl, doors, etc. My BIGGEST concern was dust and how they would ensure “little to nothing” (per sales rep) because the workers will temporarily “enclose” the area. This was for the sanding of the cabinets. The countertops would be made offsite and as the salesman explained, they will “simply deliver the product, secure it” and done. DID NOT HAPPEN!!

Pleased with the salesperson, she was very knowledgeable and helpful. The countertop was installed yesterday, and it is very looks very nice, we are pleased with the finished result. The installers were Patrick and Parker. They were outstanding. Friendly, helpful, knowledgeable and thorough. You could not ask for better representatives of your business.

Extremely pleasant experience with the installation of our Onyx Shower Unit. Installer very informative and good worker. Work was done in an orderly manner and all clean up was completed at the end of the installation. Would recommend Granite Transformations to friends and relatives.

My cabinet refacing was excellent! I could not be more happy with the results & the installers were polite & had the job done in just 2 days! Incredible workmanship that I will be referring to all my interested friends & family. Thank you so much

We are very satisfied with the workmanship, the product and the guys that installed it. The work that Jeff did was excellent and very professional. I would recommend him and Granite Transformations to anyone that is looking for this type of work to be done.

My kitchen counter has a slight variation in color at a seam next to my sink, which makes it noticeable. My other seam in a less conspicuous area, has no color variations. The off color counter was replaced once before the job was completed, and yet still there's a noticeable color difference. I was told I had to live with it. My calls were not taken or returned. I couldn't even get my warranty information, until a second outside party apparently was able to talk to someone, and it was mailed to me. Still no calls or consideration. I'm very disappointed and a bit angry, that there was no communication after I wrote my last check to remedy the situation.

I love my new kitchen counters and sink! Not only do they look great but I was extremely pleased and impressed with the workmanship and ethic of the installer, Walter. On a scale of 1-10, I would definitely give him a ten. I was also very happy with the installation of the faucet by the plumber you work with. Working with Granite Transformations was a good experience. I would definitely recommend.

This would be 5 stars for the initial installation and one (at best) for the repair. When I first saw the granite samples I was concerned that it would be slippery for a shower. I was told that it wasn't and went ahead with the order. We were very happy with our beautiful new shower and the guys installing it did a great job. We soon found out that if you moved around on it just right during a shower that the water acted like hydroplaning. Maybe not as much for me because I have small feet but for my husband with shoe size 14 it was much worse. When his feet went out from under him while showering, he hit the wall with his shoulder and his head on his way to the floor. The floor is dangerously slippery when wet and presents a huge liability.

Why oh why did I fall for the sales hype and cover over my beautiful (but old) granite worktops? Salesperson persuaded me that this would look great, never show any watermarks or drips, and the clincher was I wouldn't have to "seal" it every year (big deal). I got Nero Stella because I liked the black glittery surface but four years on the worktop looks sad. Unsightly white bits have risen to the surface and every drop of water or liquid shows unless I polish and wipe and wipe and polish. Granite Transformations came back once and "stripped" it down for free because I'd been using a granite cleaner which I shouldn't have done. Then they came back (at a fee charged to me) to strip it again. I'm so disappointed and annoyed with myself for choosing this over genuine granite because this looks so awful now.

I had my kitchen counters done. They promised a couple of days, it took several days, hacked my kitchen bar, laid the counters, and it's lopsided. I complained, and they said it wasn't bad enough to repair. One of the worker's son was on the job, and he was released from his position, I still didn't get a refund, discount, or have my counters repaired. Do not use this company!

I had a granite overlay installed eight years ago. The sheen has long worn off the countertops and a chip broke loose, leaving a hole. I contacted the corporate office and sent pictures. I received a "sorry" letter, but they refused to make it right, even though the website tells of "lifetime guarantee." The product looked nice new, but did not stand up to normal use. The company does not stand behind their product. Save your money!

I purchased a new kitchen and large amount of Carrara worktop from them, and it was fitted late November 2018. By February 2019 bearing in mind I live in the north of England, not the sunniest part of the world and my kitchen faces East so at most I only get two hours of direct light daily. My worktops changed colour from grey and white to GREEN and white, inside a couple of months. I contacted the warranty team, and so began a saga that has lasted until now Jan 2020.

We were told that there is a lifetime warranty which gave a peace of mind and helped make the decision to purchase their counter-top overlays. However, now that the counter-tops need repair, I found out the local office has closed and corporate will not do anything to honor the warranty. For about 6 months now, corporate continues to tell us that we have to be 'patient' while they find someone to buy the local franchise. I have been waiting for over 6 months and still am being told to be patient. Had I known that the warranty isn't worth anything when the local franchise closes the door, we would have never chosen this company. I must also say that the counter-tops do not look like real granite. Disappointed.

We loved Trend Transformations commitment to sustainability and made the decision to use this company rather than dispose of old countertops and install new ones. We were thrilled with the service and product for 15 months, and we even convinced our friends to use them. Then, at 16 months post-installation, a two inch crack appeared in our countertops. I spent four months calling and emailing Trend Transformations (our local outfit is no longer in business so I had to contact the national office) to learn about how to use our warranty. No one ever answered the phone and my messages were not returned. When I finally got a return call, I was told to email someone who would help me. I emailed weekly -occasionally getting a hollow promise that someone would respond within two days which never happened- and was astonished at the poor service.

We had our entire bathroom redone 10 yrs ago. It took about 3 days and was very well done. After about 6 years the grout in the shower started coming out. We contacted them leaving messages, emails and finally after two months they said they would charge 200$ to look at it and it would not be taken off the costs of fixing the problem. We re-grouted ourselves multiple times and then finally I got a tile guy I trusted to take the job. He replaced 60% of the tiles (the ones that were loose). I suggest keeping a lot of spare tiles if possible. He said the installation would have held better if they had scored the tiles underneath and had used a better product (he used flextile as the adhesive) and then grouted with power grout. So I would give 4-5 stars for install, and 2 stars for service. We have a lot of tiles in our house and these were the only ones that have lost grout and become loose.

Den Window Bay and Cabinet Tops. Entire process - from selection to measurement to installation - was handled very professionally and everyone was a pleasure to work with. All commitments were met (appointment arrival times, length of appointment, cleanliness, etc.) This is the second time we have utilized Granite Transformations, and would definitely recommend them to others.

As a the bread winner in my home and the person who makes all financial decisions I was surprised to hear that I would not be given the experience that was explained to me. Jennifer in the Indy office shared that the "showroom" would be brought to me and I could pick out and see my options and get a quote during my consultation. Upon arrival the agent explained she would only be taking measurements and I would need to make a trip to a showroom to get a accurate quote. When I questioned the process she told me "I don't understand the process" and that she didn't have time to make an extra trip to go over the process when the financial decision maker was available.

On Monday June 3rd, l had counter tops installed by Justin and Steve. Service by these two gentlemen was excellent. Work was completed in a neat and timely manner. I was so impressed with my new counter tops and would definitely recommend your company to all my friends and family!

Granite overlay on kitchen counter tops - The entire experience was efficient and quick. Didn't waste time, reasonably priced and followed through on everything they said they would do. The estimation was thorough and helped us think of everything. Made our old, original counter tops look fresh and new. Feels great to walk into the kitchen! Easy to care for and durable. Love the under mounted XL sink that was recommended by the estimator.

The local folks are very nice to work with, especially the very patient and artistic office manager... and the product is beautiful. Disruption to our lives was also minimal. In addition the senior and super skilled installer managed the work onsite and most is praiseworthy! However, miscuts in the backsplash around the window ledge resulted in quite visible "holes" in the granite, which the fix for was equally visible caulk. These caulk-filled holes in the granite detract from the otherwise lovely professional look of the project.

The countertops in the our guest bath and our master bath upstairs came out fantastic. The team was a pleasure to work with and Jason did a great job on the install. Both bathrooms look great and work great as well.

Everyone was very cordial, friendly and professional. They did an outstanding job! I would recommend Granite Transformations for anyone looking to update their home! They came on time, and was done in a very timely manner, and cleaned up after themselves!

Went out to Granite Transformations to pick out the color of the material we wanted to use for our remodel. When we got there even though the website and window hours posted that they were open Sat. 10-2 the store was closed. Had a sign that read for Immediate service call the phone number they had posted. To date I still haven't been able to reach anyone and no one has called me back. I've left 2 messages. We had to drive 45 min in heavy traffic just to turn around and go home. I need a company who's professional and I can trust. This is NOT that company.