Four Seasons Sunrooms

The sales guy was good, but everything was a lot later than expected, then when everything came, it came in the wrong sizes. I had to wait another three weeks. The contractor was decent though. They had some really good guys. They had to come back a couple of times to fix something. I got to call them back again because there's an LED light strip that keeps coming off. They've fixed it three times, but it's happening again. Overall, the product Four Seasons has is amazing. It was just the way it all went down, to get them back and forth and the mess they left. They did outdoor shades, and they left screws and a bunch of wires all over the place. I took care of it myself.

I used Four Seasons back in the 80s, put a sun room on the back of my house. I knew that that's what their thing is and that's all they do, so I figured that would be a good way to go. Everything was straightforward and the way I expected. It was very nice. Also, the installation is better than I thought it would be. Very efficient, quick, nice guys. Cleaned up everything, and it was good. The quality of the materials used is excellent. And aesthetically, it's good. Better than I thought it would be.

We called Four Seasons. They were prompt. They were good. They came and built us a sunroom. They did a fantastic job. They were wonderful people.

We ordered a solar greenhouse. It was installed in the early 90s. Since then, some glass got foggy and some others were broken. It's double-pane. So, I called Four Seasons and they gave me an estimate to make the repairs, and they put it back to new. I'm very satisfied with it.

The initial representative from Four Seasons did not have the knowledge that he needed. He didn't understand what came with what product and what came with what package I see. We also had some concerns about the foundation and he just dismissed our concern. So it took an extra six months. The product and installation itself once it came in was fine. We love our sunroom. We opened it up and so it's part of our home. But the process of doing the plans and submitting them to the town, the rep misquoted us and told us that something was included in the package and it wasn't. So we were back and forth.

I got fancy windows from Four Seasons. Their customer service was terrific. They were knowledgeable. They were a little delayed in coming, but they had a health problem 'cause it was during COVID. The salesman, was not pushy at all, which was a plus for me. They wanted my husband to sign the contract but I refused to because I said, "You’re talking to the right person. He doesn't do this stuff." They did a great job. They knew what they were doing. It was a full replacement. They did the whole thing within a few hours. They cleaned up the inside and the outside of the deck. I was very pleased with it. The only problem I've had was, they sent me something to do on Google and I was having trouble getting on to that. But other than that, it was a very smooth transaction.

The reps were to the point and very knowledgeable about the product and what our choices were. The installers only took a day and a half and they were finished. Everything fit in perfectly. They were definitely the people to go with. They've been in business a long time, so they've proved themselves over the years.

We had window replacements through Four Seasons, and we also did a conservatory sunroom. Overall, we really weren't that happy with them. We think there was a lot of miscommunication. We had to call the contractors several times to come and finish the work. As matter of fact, just right now, we're having a floor put in there and they were supposed to build it up level to the rest of the house, and they didn't. The guys had to put it into subfloors to make it level. So, we were not totally happy. There were a lot of things we felt like we had to manage the project. We had to tell them to come back and do the trim, come back and do a lot of stuff. We wouldn't recommend them to anybody. From the office management, there was a lot of miscommunication. From one person to the next, there was so much misinformation. So, it was very frustrating working with them in that regard.

We love the sunroom. But the experience to getting to that part was not pleasant. Four Seasons has a good product and they’re blowing it up with the people that they're using to install it. I lived in Long Island and I've seen Four Seasons retail locations for a long time. And the way I calculated it was if they've been in business for this long, they have to know what they're doing. 15, 20 years at a time, you have to be good. The salesman was exceptional. Very nice man. Knew what he was talking about. Did some calculations. And we had very good conversations with him. He gave us his phone number. We spoke. And we moved forward with that in mind the same day. But the crew that installed it was miserable. They were hacks. They may have been doing this for a long time but they did not at all pick up on the little things. They left the place a mess. They left material all over the place, stuff blowing around.

I had a small sunroom installed and the reps were fine. The contractor was fine as well but there were some products left over from the installation. I have to put those out for my garbage.

We had a sunroom put in 30 years ago. Over the years, many of the windows have fogged up and they're very expensive to replace. Almost every window had to be replaced at one time or another. I could’ve had another room put in. I had 10 new windows put in recently and the techs were lovely guys. But whoever put the windows in did not do a very good job of caulking. The seal had broken and the room leaks. My couch now has mold on it. They're coming tomorrow and I told them that I want the whole room recaulked. They were very cooperative. Other than that, the people who have come to my home, the quickness and the woman I speak to, Janet, is lovely.

The sales rep was very good and the techs were nice. The windows are of pretty good quality.

We had a good experience with the rep also the quality of the work on our four seasons room was very good. I like the increased space with this new area.

I would never use Four Seasons again for anything else. I wouldn't recommend them to anybody. The timing on the project was always off. So, I didn't know when somebody was coming or not. We had to have somebody home to be here when they were working. And it was very confusing. And the final product, at this point, we're still not happy with. But I was never able to resolve all the issues.

Four Seasons put in a sunroom off my patio deck off my dining room. They handled it from soup to nuts, all the permits, and all the architect’s drawings. So, it was kind of a one-stop shopping. They came in and they had a crew. They put it up fairly quickly. What took time was the permit process with the building department. The work looks very nice and very well made. It's just they moved an electrical box that was there, and then they told me that they were going to put it back, and it's been a while, and they haven’t responded. I gotta call them again either to remind them or what.

Our sunroom is 5 years old. Sliding door needed replacement due to humidity (was replaced) and is happening again. Glass roof panel shattered (was replaced). Would not recommend glass roof as room gets too hot in summer despite claims that it would not. Structure has help up well.

My experience was many years ago and it wasn't nice at all. I had a Four Seasons room that was destroyed by Sandy and they said they could replace the glass. It cost me $16,000 and they did an awful job. They didn't put new strips in. It was a disgrace. Multiple times, the manager got nasty with me. Four Seasons ultimately ended up fixing it after much aggravation and heartaches for my husband and I. For all the money that I spent on just the glass, I could have ripped that out and had a whole new room constructed. It was a mistake. And I would never recommend them or deal with them again.

We went out to the home show in New York and saw an awning. We were interested in it. Customer service was good and they weren't pushy, which is what I like. We ended up buying a sunroom. The installers' work ethic was good. They did what they were supposed to do and they were in and out in a few days. Everything worked out. There was one minor problem and they came back immediately and fixed it. When the doors that I have loosened up and were making a lot of noise when I close them, I called customer service and they sent somebody out and fixed it and said if there’s a problem again, to just call again. We've had the sunroom since 2017 and I love it. My neighbor across the street looked at mine and bought one too.

The product itself is a very good product. But for a company in business, the way Four Seasons handled it was terrible. The sales rep when he came to the house was great. But what turned me off to it was later on after we agreed to the deal on how the sales rep was full of **. One thing I asked him was, does Four Seasons do all the work themselves or do they sub out the work, which either way would have been fine with me. I asked the question because I wanted to know who will come to my house. "No, no, no. We do everything completely in-house. Everybody works directly for Four Seasons." "Okay, great. That's awesome. It wouldn't matter if they're subcontractors. I just wanted to know. I want to be prepared.”

I did a patio cover with a retractable screen room with Four Seasons for leisure purposes. The quality is pretty good and it performs as expected. Four Seasons took care of everything. I'm happy with the product.

Four Seasons is a local company and I went with them a few years ago. I had something installed four years ago. We went with a screen setup and it was the motorized screens that go up and down. I liked the convenience of it and the style. The quality is also very good. Setting this up took a little longer. It was custom-made sizes. We ordered it and it took about a month before the screens came. They had to be cut to size and measured to size. The installers came right away to measure. We don't really use this sunroom too much between November and March. But from March to November, we use it all the time. Definitely use Four Seasons. They had a fairly reasonable price and they were professional.

Excellent choice! Double pane, no fog between the glass panes. Workmanship was excellent. Windows are attractive and well built. We removed the blinds and drapes from the windows and when the crew arrived, they immediately began removing the old windows and replacing them. I have only regret, that is I wish we had used this company when we enclosed our screen porch 5 years ago, the windows we purchased for the sunroom are nice, good quality but the best and most attractive were purchased and installed by Four Seasons Home Products.

The quality of the windows is very good. The only problem is that the handle for opening up the window broke off on me.

I got a glass room that cost $40,000. It's expensive but it's good quality. The installation was good but the repair sucked. During Hurricane Sandy, a tree fell on it. They charged me $17,000 to fix it. The guy who fixed it that works for them wasn't any good. He left all the windows foggy from the guy who was cleaning. He told the guy to stop cleaning them. "We got to go on another job," he said. You don't talk to me like that when I spent $40,000 for a room and five years later just rebuild it. I said, "You've got a lot of fog and grease from hands on it. Clean it." He said, "I don't have time."

I bought a sunroom from Four Seasons. It's a very nice-looking room. The process was fairly simple. I didn't need to be home. Once I signed the paper, they got to work. I had a concrete slab and they did a glass all the way around and there was a roof that was aluminum. They did tiles on the concrete. They were surprisingly quick. What I didn't like was we had hired Four Seasons but somebody else showed up. He was some random contractor and told me straight, "They subcontracted us." The guy was nice, but he wasn't Four Seasons and that wasn't disclosed to me early.

I got a good price from Four Seasons for the greenhouse. I won an award from Four Seasons for the design. There was a little discount on the purchase. Somehow I got the money back. It's the best investment. It looks amazing.

They installed a bow window for me in the front. It's very drafty, so I'm not happy with the service. I wouldn't recommend it to use it again. There was no follow-back to see that I was a satisfied customer. It is what it is. They got my business once. But they ain’t getting it twice.

I inquired about a sunroom and Four Seasons' customer service was pleasant, informative, and helpful. They gave me a step-by-step and things just worked out. The timing was right and the money was right. The cost was a little higher than expected but it seemed like the work was good, so we did it. I'm glad we did. Instead of a sunroom, we ended up talking about the kitchen when the tech came. We redid the kitchen. It’s good and I'm happy.

The only thing that Four Seasons did was they replaced windows. Everything was done accordingly to schedule. They did a good job. So, we're happy with everything.

My first experience with Four Seasons was horrible. The second one was better. The windows didn't live up to their promise. It was cheaply done and it didn't fit properly. Fortunately or unfortunately, I had a flood, and then the people who were restoring the rooms drilled holes in the walls and realized that they shouldn't have drilled holes in the walls of a sunroom. So, I had to have the whole sunroom replaced. That was when I had the second experience, which was much better.

It's been quite a while now, since 2012. It's in pretty good shape. I've had to replace the screen door and one of the other screens is coming apart, whether it's just wear and tear or not. The windows are still fine.