Electrolux Washers and Dryers Reviews

The dryer is 4 months old but only worked for 2 of them. Two months ago they sent a repair tech which took weeks. He determined the circuit board was bad and had to order one … Come to find out the part is on back order… Repair guy came out again. Very nice repair guy …. but can help. Still part on back order… We called Electrolux, Talked to a guy named LJ. Not his name. He is from India. Was no help. Would not give us a supervisor to talk to …. So we go on for more than 2 months with no dryer …. Not always a good idea to buy an expensive dryer… Same same.

Bought an Electrolux washing machine in April 2025. The washer was scratched really bad on one side of the washer. Also, a couple of scratches on the top of the washer. We paid for undamaged new washer. We were told by someone who sells appliances that about half of appliances shipped by manufacturers arrive at retail places damaged. My husband and I are disabled senior citizens. We feel cheated by them delivering a damaged appliance to us.

Bought stackable washer dryer 6 months ago. Broke down and would not drain. Sent out repairman and found out in order to fix they had to lay machine out on its back. He had to request a second helper. Repair company said it can take 4 weeks or more for Electrolux to confirm. Should have checked reviews more clearly regarding warranty service. Will never buy an electrolux product again.

I strayed from my usual Samsung brand... BIG mistake! It does not dry well, especially towels. I tried smaller loads. Still not good. The lint trap is ridiculous. It balls up the lint and does not make it easy to get off. Lint sticks to the seal of the door. Water from the laundry pools in the pedestal for whatever reason. Just overall trash of a brand.

I am very disappointed with my Electrolux dryer, which has required three repairs and still makes squeaky noise. I have contacted the company but haven't received a response yet. Very frustrating! I shouldn’t be dealing with this as it is brand new.

Called to let them know my 2 month old washer was broke. They made the appointment over the telephone and I took the day off for someone to come out and fix it. No one ever showed. Called the company and they said no one ever made the appointment. Call the company back to see what’s happening and they have it registered under a different name but same washer. I’m on fire now they are telling me they can’t send someone out. What is going on?? Horrible customer service.

Wash looks great but washes terribly. Had the washer a little over a year. Not worth the hype. The start buttons are sensitive. I think the was is washing to come back 1 he later and it blinking paused even though I ensured a successfully started because it would lock. Mold build ups in washer. I continue to clean, I did not have to do this with my $400 GE top load at all. The round seal builds up even after leaving it open to air dry. All of the recommendations saw online did not work. I so want my money back for these. Very time consuming

Still waiting on the correct part. Electrolux states the replacing of a machine that is a lemon or getting a refund is not an option.

In 2021 we purchased an Electrolux washer and dryer. The machines clean and dry adequately, however In May of 2023, the washer started making a good bit of noise and the dryer door rattled. We had a service call and were told by the technician that "if he had to pull the machine out from against the wall it would cost as much as a new machine and the dryer door rattle was unfixable, the latch of the dryer door would eventually fail and be kicked open by the laundry inside." May of 2025 we find we can no longer tolerate the noise as it has risen to an ear damaging noise level and the customer service from Electrolux is ineffective, inconsistent and maddeningly confusing, so we will reluctantly replace the machines. I am not sure what the company's goal is with this type of awful customer service, but consumers need to know if purchased they are likely on their own if any issues arise.

Purchased an oven back in December which was broken on delivery on the inside. It's now almost 6 months later and still getting the run around from the call center in the Philippines who have sent multiple broken spare parts and arranged for engineers to attend who don't show up. I asked for a replacement and was told no can do. The manufacturers warranty with this company is worthless.