Electrolux Washers and Dryers

After careful research, we purchased an Electrolux washer and dryer to replace 20 year old Maytag units. This was a huge mistake. After just over one year, the washer sounds like it will explode during the rinse cycle. It leaks rust into the tumbler (ruining laundry) and it leaks onto our floor. The service agency assigned by Electrolux reports that the entire tumbler and inside components need to be replaced, and would not guarantee that the washer would operate properly. We are still trying to get Electrolux to step up and stand by their product. After 2 months, we still do not have resolution. Our advice is to steer clear of this brand and its products.

We bought top of the line Electrolux Washer and Dryer. Neither lasted more than 5 years and that’s having multiple repairs. They are expensive and poorly built. I would not recommend these appliances to anyone. I threw them away instead of giving them so another family wouldn’t waste their money. Horrible!

1st brand new dryer stopped working after first load. No warranty service available for our area so Electrolux replaced with a new dryer. Second one making awful grinding noise. Both installers looked at each other and said "I guess this one doesn't work either". Now have to request a third? Would rather have my money back and buy something else.

I inherited the Electrolux perfect steam dryer when I bought my home in 2018. This thing was always loud but it got to the point that you couldn’t even hear the TV in the other room and it would bang around. I had a repair man out who showed me that a ton of lint built up inside and causes the thing to run off balance. It’s important to note that I clean the lint trap with every cycle and this still happened. I do have 4 children so I do a ton of laundry. It was working perfectly for 3 months and now the noise is starting again. I am so upset that I’d have to pay another $300 to have this thing serviced again after only three months. The entire machine needs to come apart to do this.

Received our brand new Electrolux washer and dryer and the dryer made a clunking noise right when we got it. Electrolux offered to have it fixed but wouldn’t be for 3 months (and the sound is really loud when running so very annoying), Costco offered to replace the unit so we did that. Just got the new one today and it does the exact same thing if not worse. Now it’s going to be another week until we get a new one again and I have a feeling it will do the same thing. Seems like the side of the unit gets a bit dented in during delivery and then the drum scrapes against it.

It is impossible to clean the holes and grooves in the gasket and the part of the drum I can reach. I am retired. I would need the grip strength of an acrobat to pull the gasket out enough to clean it and it is impossible to clean all the small holes with a Qtip although that's our only recourse. We have tried various cleaning products with minimal success. I have pictures of Qtips covered with black mold and/or soap residue. Finally there is no provision in this washer to trap pet hair. It is necessary to pull back the gasket and clean it with a cloth. Our clothes smell moldy once they are dry. The Qtips come out black no matter how many times we have cleaned this washer. Large items like bed sheets come out in a knotted mess.

Ordered part for my new, two month old dishwasher machine, a machine that was broke down and was told that this part is out of warranty! Only two weeks old dishwasher machine!! I paid online and service guy promised to deliver the part in one week, I called in one week, the part was not even in warehouse yet, promised in one week more, called again and service lady sent me to wait for more than two weeks from now! Everyone who answered to me lied. I am shocked by the service of this company!

My Electrolux dryer is relatively new…Approx. 3 1/2 yrs. I like the machine but the control board and “door closed“ switch failed. It’s a pricey repair....Doesn’t anything last anymore? I hoped this product would be different. Model # EFME617STTO

I purchased a Electrolux washer & dryer pre Covid. After 6 months Lowe's agrees to deliver and set up. Hardly another 6 months lapsed when mold blackens the door bellow despite following Electrolux recommendation. Continued to worsen. Electrolux support say ''just out of warranty'' - your problem now. I wish I kept the old Kenmore.

Terrible experience!!!! I am very, very disappointed with the breakdown of my Electrolux washing machine purchased from Home Depot in Newmarket Ontario Sept 2021. Three months after purchasing the washer, the internal filter clogged up. I had to call a repairman in to open up the machine to clean the filter for me. All other machines have the filter accessible by the home owner on the front of the washer. This is a serious design flaw. The dryer also has a design flaw in that small items get stuck on top of the filter, stopping the exhaust. This stops the exhaust air and the clothes don't dry. This is a serious design error. The newer model has a sloped filter so the clothes aren't trapped. But the washer has been the most problematic. After five months, the washer door locked at the end of a cycle and could not be opened. But the message was "Close Door."