Electrolux Washers and Dryers Reviews

Otherwise, the color is nice.

I bought a stackable washer and dryer and I bought the extended warranty. Now there is a issue with the dryer and they sent the technician to look at it. The technician refused to look at the dryer since it was on top of the washer, saying that I need to higher some one else to bring the dryer down for him to look at it. I was telling him that this for my 90-year-old mom and there is no one to do this, and HE DID NOT CARE. I spoke to the manager and they did not care either. They sold me a warranty that is only for parts and service, bringing the dryer down is not part of service. This is pure BULL SHIT. Hopefully, someone will sue them.

I would give this a zero. It washes fine BUT THE MOLD BUILD UP in the rim in the front of the washer AND where you put the detergent, is disgusting AND you can’t do anything about it unless you mop up the water after every wash. Seriously. That shouldn’t be a thing. We spent A LOT OF MONEY on this and it is filled with mold. I also wonder how much mold is in the parts I can’t see. I wish we would have never bought this. Total waste of money. I will be replacing soon and it isn’t that old. I feel bad for the landfill.

Front loading washer broke down and couldn’t be repaired- a waste of money

Worst washer and dryer I've ever purchased. We bought the front loader set with pedestals, within 7 months both washer and dryer were Tearing up. They sent guys to fix them both, afterwards more issues. I contacted them and my warranty was up. 1 year of crap for 4 thousand dollars. Beware of this company. They do not back their products. All they want is your money. Now I'm going to buy a whirlpool set. Stay away from Electrolux. I would give them a negative 5 star rating all around.

Worst dryer I ever had. I paid $1200 and had to replace the motherboard after 2 years, cost me $705 and I just happened again. AVOID Electrolux Dryers AT ALL COST.

Approved a stackable 300 Electrolux Washer And Dryer. It has not worked since the day I bought it. When I call in for the warranty they say they will call me back with a appliance company that will come out and check on it. No one ever shows up. I’ve called multiple times. They say someone’s coming. No one ever shows up.

My Electrolux front load washer worked pretty well, but service after the warranty expired was a disaster. I booked the service with Electrolux online, and they charged my credit card $348.40 for the repair. G&G service contacted me and sent service techs 3 times, only to tell me that my machine was shot and that parts were unavailable. Numerous calls, texts to Electrolux have been fruitless. Now, 3 MONTHS LATER, I have still not received the "partial refund" they say I should receive and they say that G&G show my machine as having been repaired. I will continue to hound them and am considering options. DON'T BUY ELECTROLUX!!!

From day one the dryer made a grinding noise at the start of a new cycle for 1-2 minutes. I had 5 visits from a local company's technician. Whom told me that they could have charged me for the 4 visits, but had not. I am grateful to the local repair company for not charging me. Electrolux continuously refused to replace the dryer. Electrolux also stated that the technician coming out had to deem the product unfixable. However, that is not true and I am still irritated by their false comments and reluctance to replace the dryer. After 5 visits, I am done with Electrolux, as there are no more parts to replace without the actual machine. After the amount of money spent for both units, I will not be using them again for my future washer/dryer needs. The video link is the dyer and the sound it makes when starting. The dryer still makes after the multiple visits and part replacements. DO NOT RISK HAVING THIS ISSUE.

Very poor and cheap qualities, very poor customer services, their repair service is a rip off and they cannot even repair their own products. Based on my poor experience with Electrolux, I'd never recommend their products or services. They even do not deserve any star rating!

Order #**, $1714.72 Purchased 3/23 at midnight, canceled 3/24 8am due to Lowes New Amana W/D being Defective upon arrival was no longer being picked up as scheduled. Thus, the cancellation of the Electrolux. Order Canceled 3/24 8am, assured Order was cancel; I did not receive an email to this Fact so I accomplished a live chat with Electrolux so I could copy the chat and prove Electrolux stated they canceled the Order specifically for my Credit Card Company so they can reimburse me for this cancel order. Email received from Warehouse stating Order has been shipped.

Seems like we are not the only ones where the Electrolux dryer is making noise. We had ours delivered in November of 2025 and within the first couple of days, started making noise. Tech has been to the house twice. First time rollers, second time belt tensioner. Now, this week, the dryer is making a banging noise again. Tech said last time, nothing else to replace... We shall see... Purchased from National Appliance Warehouse - Middletown, DE 19709

I purchased an Electrolux stackable washer/dryer for my new home. It was delivered/installed on 1/21/2025. From the beginning, the unit vibrated/shook/moved during the spin cycle. I was very careful not to overload, balance the load, etc., and it will vibrated and moved. The company that I purchased it from replaced a part that was supposed to prevent this; however I couldn't tell a difference.

Purchased an Electrolux front load washer (model: ELFW7637AT2) that was delivered in October 2025. The unit was installed two weeks later and upon start up leaked water from the bottom of the machine--a lot of water! This unit was bad out of the box. I called Electrolux for a warranty repair and was given a phone number to call to scheduled a date for a repairman; the soonest date was two weeks out, now mid-November. When the technician arrived we turned the washer on and showed him the problem upon which he partially disassembled the unit to find the fill hose (P/N 5304526694) to be split just above a pushpin hose clamp. The technician did not have the part and would have to order it and stated that they would call to reschedule after they received the part.

My wife and I purchased a washer/dryer unit from PC Richards and Son about 6 months ago. We had the unit for about 4 months before the dryer gradually got louder and louder on each use. It eventually turned into this loud, metallic grinding noise which was impossible to ignore! We got in touch with a representative about the issue and they sent a technician out who knew immediately upon listening to the unit, that it was the bearings in the dryer. So, let me get this straight: we spend close to $2,000 USD for a "quality appliance" just to have components prematurely start failing on us through regular use (2 loads every Saturday)?

We have an Electrolux dryer that is just over a year old and has already malfunctioned. It takes about 4 hours to dry a small load of clothes. I have spoken to Electrolux who claims there’s nothing they can do since it past the 1 yr. warranty date, and I checked with the store we bought it from and they are not being helpful either despite the salesman being the one to convince us to buy an Electrolux dryer. I can tell you that I will never buy another one. The dryer I had before lasted 25 years. This one has lasted just over a year and it doesn’t work nearly as well as my old dryer did. DON’T BUY ELECTROLUX!

Horrible Customer service and Extended Warranty coverage and response. Purchased Front load washer #ELFW7637BT, started experiencing problems with error code E11, apparently the washer was taking too long to fill and would only run one setting and sometimes had to be restarted numerous times in order to complete the cycle. Called in our extended warranty coverage that was purchased, scheduled an appointment. Unstacked the dryer to give access to the washer, moved the washer for accessibility, all the tech would have to do is diagnose and replace parts, the plate was set for the easiest service call.

We had a brand new 700 series set front loader washer and dryer delivered on 1/6/26. It came highly recommended from a reputable family-owned appliance store. It was installed and a test run by the installer and I noted that the machines were extremely noisy and thumping sounds from the dryer. The installer assured me it was "because it was new." Hello, that's just untrue! It is now a week later and a tech came out and advised us he would order new parts for the dryer (the worse of the set) and we called the retailer and are now waiting to find out when they will just get the products out of our house!

Decided to spend the $2500+ on a washer-dryer with what I thought would be a quality long lasting set from a reputable higher end company. Ordered on Nov 30 with an install on Dec. 18. Our washer and dryer were both badly damaged by the RXO delivery team during installation from the metal buckles on the lifting straps. I even told the guys accidents happen. However, from there it is up to the customer to reconcile the problem. RXO takes no responsibility. This is where it gets exhausting and hours on hours of phone calls, chats, emails and DMs.

James responded promptly and promptly knew from my detailed information provided to the bot the identity of the failed part. The dealer on the phone was initially less certain, but it turned out that the service manager had already ordered the part.

We have a front load Electrolux model #EFLS627UTT2. We have to clean the door close seal every couple of weeks to keep mold from growing. We live ok with that, but now the door close mechanism no longer works and we cannot use our washing machine. The soonest that the paid for company "extended service" can schedule a repair visit is 7 days later. The time that this happened with our dryer the repair team had to order a new circuit board which added a week, and that did not work either. We might be luckier this time, but for a high end company, Electrolux does not help us with their poor service.

Stay away from this company. The washer dispenser drawer handle fell off after 1 month. Had it replaced. Same thing happened again. Replaced a third time. We shall see how long before it falls apart. Dryer is making some seriously loud noises as if the whole dryer is about to fall apart, dryer leaks/drips water. Never saw dryer leak/drip water. Well after all the 1 star reviews I wonder how long it will take for a class action lawsuit against this manufacturer of poorly made appliances. Shame on you Electrolux. Never again will I purchase your brand. Not that any of the other brands are much better. Thanks to our elected officials. Companies are allowed to get away with this crap.

Customer service is not good. I flipped the doors to open the opposite way. The dryer lines up okay. The washer door doesn’t line up good at all. Customer service didn’t want to hear what I had to say. That is a factory defect! I don’t really have a problem with our units per se. Performance wise, the only negative thing is the dryer doesn’t dry completely after a full cycle using boost button or not. It’s possible to say the vent side doesn’t have good flow. That’s one possible reason. If the vent is not an issue, it’s a dryer problem. My units are maybe 14 months old.

We purchased a dryer 10 months ago and had trouble within 3 days. When the machine was on automatic it would run 30 or 40 minutes after the clothes are completely dry instead of shutting down. Their ad says “the sensor dry is designed to optimize the drying process to detect moisture levels in your clothes to prevent over drying”. We have had 5 calls from the local serviceman from where we purchased the dryer and he could not fix it. Then we contacted Electrolux. They have now sent up 3 different companies who can’t get it to shut off when the clothes are dry. They all say it is working properly to the Electrolux spec??? They will not replace the dryer and now have ordered another serviceman to come to check it out. The dryer does not work properly.

I’m fuming. I bought my washer and dryer in July, for the past 2 months my dryer stopped drying! My electrical bill is sky high! Now my washer doesn’t want to turn on!! These machines are terrible! I want a refund

I purchased an Electrolux Washer (ELFW7637AT) and Dryer (ELFE7637AT) on 12/12/2022 from Hahn Appliance in Tulsa. The washer has had problems since I purchased. It doesn't pull fabric softener or bleach into the machine. I had a service call on 8/30/2023 and was told it was because I used too much detergent! I have just lived with the issue UNTIL 11/13/2025 and the water inlet valve failed and flooded my laundry room. I unplugged the machine and finally had to turn off the water to get it to stop pumping water. They replaced that part and when it was turned on it was making a horrible noise. The repairman said the rear drum with bearing has to be replaced. I paid $988.15 for the machine, $180 for the pedestal, $410 for extended warranty for the set and have not been able to use it at all for 3 weeks. In my opinion Electrolux knows that this machine is a problem but they don't care.

Electrolux washer/dryer. Bought the warranties on both… and have never had to use them. Finally called them, due to loud noise in dryer. Technician came out, listened, and said it needed a part, he could clearly tell by just listening to it. Ordered the part (2 boxes came about a week later). Called and scheduled the tech. I received text notifications again on the date, and estimated time. That day I got a text that the tech. was on his way. A couple minutes later, a text saying appointment was cancelled. Called again. Got no good answer, except they were swamped.

Bought my washer, 500 Series, roughly a year ago. The entire year was good until May when I bought the matching dryer and after a couple months they had to come out and replace one of the wheels inside because it was making an incredibly loud noise when spinning. About a week after or so, the GFI outlet tripped for the washer. Reset it and several days later tripped again. It got to the point, Every time we plugged it back in, GFI would trip. Called service, they said my warranty was expired but when I go to my orders it clearly states, Manufacturer warranty expires 11/9/25. Argued with customer service for a good 10 minutes. Finally they said it would be covered. Came out to fix, had to order parts, but somehow machine started working again.

If I could give this company zero stars I would. The WORST quality machines and customer service. I have a 6 month old dryer which stopped working. I contacted the customer service and it’s been 2.5 weeks and there hasn’t been an update. Nothing is fixed and customer service isn’t giving a straight answer.

My husband used the sanitizing cycle and boom; the washing machine exploded in the middle of the night. Their customer service aren't giving me straight answers. They said it's out of warranty, but this is a safety issue. They overlooked the glass shards inside the drum and suggested replacing the door. Would you wear clothes washed in this machine?

Bought A dryer. After 2 weeks, it broke. Spent the next 3 weeks trying to get Lowe's, Electrolux and Doc Appliance to communicate and fix. Electrolux would not communicate with Lowes or Doc Appliance nor I about fixing and providing necessary information to repair. Spent hours and 6-8 phone calls trying to get the dryer fixed. Finally convinced Lowes to exchange with a LG dryer. Electrolux makes terrible products and cares nothing about customers.

BUYER BEWARE. DON'T BUY THIS WASHER/DRYER UNIT - Electrolux (made by Frigidaire). Purchased stackable washer/dryer January 2024- June 2025 (17 mo old) issued with water draining for washer. Called for warranty and was advised out of the 1 yr warranty with no customer service options for diagnosis and or repairs. Asked to speak with manager and rep hung up. Called back again asking for manager, was told someone will call me back. No return call.

I am extremely disappointed with my Electrolux washer-dryer set, especially considering how expensive it was. The dryer has been making loud, unpleasant noises on and off, like scraping metal. I’ve already had to contact customer service twice about the issue. Each time, technicians came and replaced parts here and there, but the problem was never properly fixed. The service felt careless, and the quality of both the product and support has been very poor. For the price I paid, I expected durability and reliability, but instead, I’ve been left frustrated and dissatisfied. I would not recommend this set.

1 month without a refrigerator! Got an estimate for the repairs today and it is about $100 less than a new refrigerator RETAIL!!! On the bright side, Sears Appliance Repair told me today that they should be able to repair it on SEPTEMBER THE 8TH!!!!

We recently purchased an Electrolux washer-dryer set. We have found the dryer is very poor. We need to put the clothes and particularly towels on "heavy duty" for hours to dry them. Would not recommend. We called for warranty service and were told if the repairman came and found no problems, we would be responsible his costs. Tried to return machines to Home Depot, but no luck. Advised dryer will often set itself on eco mode. Which is synonymous with no heat.

Absolutely horrible customer service. I had an ongoing issue with my washer well within the 1 year warranty period. A repair person was sent but didn't fix the issue. Electrolux are not honouring their 1 year warranty period for an ongoing issue with the washer and are making the experience very difficult to deal with. The customer service is atrocious. Instead of fixing the issue with the washer, they simply provide reasons why the unit cannot be replaced, despite it being within the warranty period.

I own 2 Electrolux washers and a dryer. One washer didn't last 5 years. Had several repairs and finally tossed it. The other washer is in the basement and has been "worry free" with no issues. Dryer is 2.5 years. Today there was water leaking in to my basement from the laundry room. Plumber came and found excessive water under the dryer and I have to assume the water line going to the dryer to provide steam was the problem. Water line not leaking There was water inside the dryer.

I have had a set of Electrolux washer and dryer for over 20 years!! Front load and I love everything about them!! The washer cleans better than any other machine I have ever had!!! A dryer is great too!! I do not use all the cycles. I have my own favorite ones!! Never had a mechanical problem in all the time I have had them!!! In fact I got on ConsumerAffairs to see what brand they say are best!!! I was surprised to see the star value is only one star!!! It needs to be much higher for Electrolux!! I have an Lg appliance set now and despise them!! I will never buy another any kind of appliance that lg makes!!’ I am purchasing a new washer and dryer for our other home and I am buying electrolux!!! When I need a new refrigerator and range and dishwasher they will also be Frigidaire or electrolux!!! Thank you. Sharon

We purchased the Electrolux washer and dryer set, 700 series in September 2024. To replace our 20-year-old Bosch set. Since there is only hubby and - kids have moved out I figured we wouldn’t be using it much plus we are away from home 3 months of the year. As of July 2025 there have has 4 service calls for the washing machine. (Still under original 1 yr warranty.) It’s finally fixed….for now! But when the repair man was here, I had him listen to the sound the dryer was making. He knew immediately, It was a plastic pulley part that sounds like it should be recalled (but Electrolux hasn’t officially done this). Part Is on backorder (because of large demand for it) so now I’m awaiting for this repair. Yes this set has more bells and whistles than my Bosch, which had knobs and no repairs in 20 years..But SO not worth the HUGE HASSLE!

A very disappointing purchase. Thank God for Costco. Costco delivered a new washer & dryer combo made by Electrolux on May 14th. I connected the washer and it works great. The dryer needed to be converted to propane, so I ordered the conversion kit, but it came with a Gas orifice. I called Electrolux to get the proper one shipped and the agent told me I had to pay for it again and it would be 7-10 days. I refused and asked to speak to a manager. Click, end of call. I paid for another one and then when I plugged it in, the dryer blew the breaker. I called back to get this resolved and 2 or 3 calls later again with disconnects, I got a reference # and a company to come look at it. That took another 3 weeks to get him here. Defective motherboard.