Electrolux Washers and Dryers Reviews

My Electrolux front load washer worked pretty well, but service after the warranty expired was a disaster. I booked the service with Electrolux online, and they charged my credit card $348.40 for the repair. G&G service contacted me and sent service techs 3 times, only to tell me that my machine was shot and that parts were unavailable. Numerous calls, texts to Electrolux have been fruitless. Now, 3 MONTHS LATER, I have still not received the "partial refund" they say I should receive and they say that G&G show my machine as having been repaired. I will continue to hound them and am considering options. DON'T BUY ELECTROLUX!!!

From day one the dryer made a grinding noise at the start of a new cycle for 1-2 minutes. I had 5 visits from a local company's technician. Whom told me that they could have charged me for the 4 visits, but had not. I am grateful to the local repair company for not charging me. Electrolux continuously refused to replace the dryer. Electrolux also stated that the technician coming out had to deem the product unfixable. However, that is not true and I am still irritated by their false comments and reluctance to replace the dryer. After 5 visits, I am done with Electrolux, as there are no more parts to replace without the actual machine. After the amount of money spent for both units, I will not be using them again for my future washer/dryer needs. The video link is the dyer and the sound it makes when starting. The dryer still makes after the multiple visits and part replacements. DO NOT RISK HAVING THIS ISSUE.

Very poor and cheap qualities, very poor customer services, their repair service is a rip off and they cannot even repair their own products. Based on my poor experience with Electrolux, I'd never recommend their products or services. They even do not deserve any star rating!

Order #**, $1714.72 Purchased 3/23 at midnight, canceled 3/24 8am due to Lowes New Amana W/D being Defective upon arrival was no longer being picked up as scheduled. Thus, the cancellation of the Electrolux. Order Canceled 3/24 8am, assured Order was cancel; I did not receive an email to this Fact so I accomplished a live chat with Electrolux so I could copy the chat and prove Electrolux stated they canceled the Order specifically for my Credit Card Company so they can reimburse me for this cancel order. Email received from Warehouse stating Order has been shipped.

Seems like we are not the only ones where the Electrolux dryer is making noise. We had ours delivered in November of 2025 and within the first couple of days, started making noise. Tech has been to the house twice. First time rollers, second time belt tensioner. Now, this week, the dryer is making a banging noise again. Tech said last time, nothing else to replace... We shall see... Purchased from National Appliance Warehouse - Middletown, DE 19709

I purchased an Electrolux stackable washer/dryer for my new home. It was delivered/installed on 1/21/2025. From the beginning, the unit vibrated/shook/moved during the spin cycle. I was very careful not to overload, balance the load, etc., and it will vibrated and moved. The company that I purchased it from replaced a part that was supposed to prevent this; however I couldn't tell a difference.

Purchased an Electrolux front load washer (model: ELFW7637AT2) that was delivered in October 2025. The unit was installed two weeks later and upon start up leaked water from the bottom of the machine--a lot of water! This unit was bad out of the box. I called Electrolux for a warranty repair and was given a phone number to call to scheduled a date for a repairman; the soonest date was two weeks out, now mid-November. When the technician arrived we turned the washer on and showed him the problem upon which he partially disassembled the unit to find the fill hose (P/N 5304526694) to be split just above a pushpin hose clamp. The technician did not have the part and would have to order it and stated that they would call to reschedule after they received the part.

My wife and I purchased a washer/dryer unit from PC Richards and Son about 6 months ago. We had the unit for about 4 months before the dryer gradually got louder and louder on each use. It eventually turned into this loud, metallic grinding noise which was impossible to ignore! We got in touch with a representative about the issue and they sent a technician out who knew immediately upon listening to the unit, that it was the bearings in the dryer. So, let me get this straight: we spend close to $2,000 USD for a "quality appliance" just to have components prematurely start failing on us through regular use (2 loads every Saturday)?

We have an Electrolux dryer that is just over a year old and has already malfunctioned. It takes about 4 hours to dry a small load of clothes. I have spoken to Electrolux who claims there’s nothing they can do since it past the 1 yr. warranty date, and I checked with the store we bought it from and they are not being helpful either despite the salesman being the one to convince us to buy an Electrolux dryer. I can tell you that I will never buy another one. The dryer I had before lasted 25 years. This one has lasted just over a year and it doesn’t work nearly as well as my old dryer did. DON’T BUY ELECTROLUX!

Horrible Customer service and Extended Warranty coverage and response. Purchased Front load washer #ELFW7637BT, started experiencing problems with error code E11, apparently the washer was taking too long to fill and would only run one setting and sometimes had to be restarted numerous times in order to complete the cycle. Called in our extended warranty coverage that was purchased, scheduled an appointment. Unstacked the dryer to give access to the washer, moved the washer for accessibility, all the tech would have to do is diagnose and replace parts, the plate was set for the easiest service call.