1-800-GOT-JUNK Reviews

Quick and same day service. I called and they came out. They were friendly. They negotiated a price and removed our old mattresses and box springs in the same day. Communication was good too. They called me many times to set up the pickup.

We called 1-800-Got-Junk around 10a.m. and was given an appointment that same day, between 5-7p.m. They arrived as scheduled, a few minutes after 5pm. Both men, Demitrus and Edudardo, were courteous and professional. They removed an upright piano and full size church organ, quickly. They were both cautious and no damage was done. If needed we would use this company again and would highly recommend them to others.

I would recommend 1-800-Got-Junk for anyone who needs to dispose of unwanted property. They were reasonably priced and did an excellent job with very prompt results. You cannot go wrong with 1-800-Got-Junk.

Overall rating 5 stars. This is the first time I used 1-800-GOT-JUNK, and I was SO IMPRESSED! The two men who came out, JAMES R. and JOHN T., were fabulous! Most the things I wanted to get rid of were on the third floor of my home. They said, "no problem" to everything. They were professional, friendly, and exceptionally nice. My dog liked them so much, he wanted to get in their truck with them! Don't hesitate to call them - you will be so glad you did!

The two men who removed my sofa and a rug were great. Efficient and friendly.

There is no way to know before someone arrives what the charge will be. There are no charges listed on the website. I was quoted $900 to remove some things they said would take two men 1.5 hours and maybe more than one truck (they brought two). They were here 35 minutes and filled less than 3/4 of the truck. When I objected to the cost they came down to $779. Beware when having things removed by this company. By the way, the two men doing the work were good. I sense they were embarrassed by the.

I hired 1-800-GOT-JUNK to remove furniture from my home and staff was instructed specifically to remove only furniture. For starters, they arrived late for the job and finished after dark. After they left I found out that a pair of Jordan Sneakers valued at over $1,500 was missing. I called the company to complain and was told that there was nothing that they could do since I called the next day and because I had signed the credit card receipt. There was no offer to investigate or any assistance of any kind offered. If you decide to hire these guys be sure to keep an eye out for what they take because no one will help if your items go missing.

1800gotnothing. I was scheduled for a pickup on 7/28 but they overscheduled and could not make it. So they gave me a new pick window for 10-12 on 7/29. When they didn’t call at 10 to give me an ETA, I texted the original driver who gave me his manager’s number and I texted him. This is what he said: ” Yes the truck team members tried reaching out to you but received no response. So they proceeded with their next jobs.” Thing is I received no text, missed call, voice mail or email. This was the manager’s reply: “Would you like a picture of the call log to show that they called.” Unbelievable. What BS and so unprofessional. So this guy assigns another team to come NLT than noon. By then, I was done with them and hired another hauler who arrived before noon and took my stuff. Bottom line: DO NOT HIRE. Unreliable and unprofessional.

I researched the best option to donate a computer with speakers and monitor, I even looked up charities and schools, guess I didn't search enough! I thought this company works pick up "junk" and do some good with it. They said they were going to throw away and that I had to pay them. Shocked, that was the first time I heard of a cost, it never came up before. I find that dishonest and a waste of my time. Naturally I said no thanks and ended up donating to my son's school for FREE. What was I thinking. Never again!

They turned up at the wrong time. I heard from a neighbor that they were trying to finish early, but there was a reason I booked for after work. This caused a lot of confusion, so I canceled. I was disappointed.