Bath Fitter Reviews

The salesperson, Janice, was so sweet & personable that we just fell in love with her as a friend. Then we received our shower/shower tub & I'm playing show & tell at our condo building showing off our new showers. LOVE LOVE LOVE.

Bath Fitter's sales rep was wonderful. He showed me lots of pictures and we were talking about many things. He and my husband had some similar likes and it was a good conversation. He was also fine with all my crazy animals running around the house. He was very respectful, funny, friendly and he wasn’t stuffy. Also, I was planning on doing financing, but the salesman said that when he entered my information, it looked like I had an account at one time with Comenity. He said that even though it was closed out, I was a person in good standing with Comenity, so he said they could offer me some kind of financing through that company if I was interested. So, I was able to actually work with Comenity, extend the payment and have a lower interest rate. I didn’t even know it was an option but I was very pleased with that.

My install of shower was scheduled for 2 days. Bad weather was expected. The installer stated, "I will complete in 1 day to ensure your family can have access." He did an outstanding job. - Nicholas **. A one man team. It looks great.

I needed my bathtub refinished and I heard that Bath Fitter has a good reputation. I was at BJ’s and Bath Fitter had a guy who was standing in a booth and he told me all about them. He did a little model and showed me how it all worked. I liked everything so I went with it. The guy who came to size the tub made sure they got the right stuff when they came, which was easy and painless. Then the guy who came to do the actual work was amazing. He came at 7:00, went to work, didn’t stop for lunch until the service was through, and left around 3:00. I was amazed that he was done so quickly. I was happy with what he has done and it looks exactly the way that I wanted to. It was speedy and I could tell they’ve done this many times. They made everything look easy. The price wasn’t bad either.

We could not be more pleased with our Bath Fitter experience. We had our old bathtub, surround, and fixtures replaced with shiny new ones! Tony was great, he showed up on time and worked tirelessly to complete the job in one day which completely exceeded our expectations. Now every time anyone in our house takes a shower we cannot believe how nice and relaxing the experience is. One of the best parts about the whole experience was how kind, considerate, clean, and accommodating Tony ** was throughout the day.

I talked to a Bath Fitter representative at an event that I worked and he was nice. Also, I liked the product and the sales person that came out. We had two bathrooms done and the latest one was just a month ago, and we were very pleased with the installer and his work.

I had Bath Fitter install our shower surround last fall. The sales rep answered all my questions. The installation guy was very knowledgeable and personable, and he was able to get things taken care of in short order. It was a very positive experience overall.

The people are either incompetent or inept or both. One Year Ago - I paid a $1000 for a shower door to enhance the look of the bathroom. It has leaked water onto the bathroom floor since it was installed. They have been out 3 times to fix the situation and each time it has gotten worse. The second "installer" placed a "water dam" in backwards that funneled water under the door and onto the bathroom floor. A manager came out before the last installer. Whoopee!!!

Bath Fitter was very good. We’re happy with the installation. We had a quick one day job. Everything with the tub worked out and the quality was really good.

I would like to compliment Bath Fitter for the professional presentation, follow through, installation and follow-up of what I believe to be an outstanding product. The end result has and is living up to all of my expectations. I now have a bathroom that is beautiful, functional and a source of pride. Thank you!

After emptying buckets of water out of our basement for almost five years I've finally decided to share our Bath Fitter experience. Bath Fitter installed a stand-up shower, tub, and surround in our existing shower about 5 years ago. I accepted paying the relatively high cost to have our shower replaced by Bath Fitter because I sincerely believed that I would have several years of worry-free usage. My first doubts occurred when I stepped into the shower stall. What had been a firm, solid floor in the shower for nearly 50 years was replaced with a substandard shower tub that buckled with every step. When I viewed the floor/drain underneath from the basement with my child moving in the shower, the drain pipes moved excessively. The feeling the tub provided during use was as if I was showering in a cheap travel trailer from the nineteen-seventies.

The Installer arrived on time on the day of the install. He was very friendly, very professional, and completed a very professional install. He even cleaned up afterward and left the bathroom the way he found it... I'm very pleased, and will definitely recommend them to others!!!

My mother is a senior in her 80's. We decided it was time to install a tubless shower at her house for her safety. She only has the one bath. We signed and paid a deposit the day they came to measure. They arrived a few weeks later to install. The tub was removed and when they tried to install the new shower, it didn't fit, they measured incorrectly. They ordered another shower and called one week later to say it was back ordered, we may have to wait another two possible three weeks. It has been one hour since they called to advise us and I have yet to hear from management, the secretary is the only one I've spoken with, management has never even called to apologize for the inconvenience. She has been without a means to shower for 12 days. We regret this decision more than anyone can imagine, I recommended this due to the fact of the one day install.

We used Bath Fitter about four years ago, and got them to do another bathroom last February. They came out, described what they do and showed us what options we have and then we chose. And then they came back, took measurements and waited for the product to be manufactured. Then they came out again and installed the tub. The cost seems high. But with a lifetime warranty, it's reasonable. They were very good and professional. I would recommend it.

I had Bath Fitter redo the tub, the surround, and the sliding doors. I could do it myself but I was gonna have to buy a fiberglass two piece unit. And the time involved and the lack of having another bathroom was the biggest concern. We went with Bath Fitter because of the quick turnaround. We had a person come out and then there was another guy who came out and did measurements. They had to wait as they were ordering materials and had to have everything before they came to do the remodel. It took them about 2 months, but we knew it all upfront and there was no problem. We ordered the sliding door and that was extending the wait.

Ordering was easy. Was a long time until installation & very little info. Mike worked very hard & did an excellent job. He was very on time and cleaned everything up nicely. He explained everything about cleaning & caring for the product. I like it.

We had an estimate from Bath Fitter about six years ago and purchased a tub and walls two or three months ago. We also got a shelf and a towel bar as finishing touches. The sales rep was fine and we didn't have any concerns. Also, the installer did a very good job and was very clean. They took care of business and explained everything. Everything went well and it's been good so far. It was a pleasant and knowledgeable experience.

11 weeks to get 3 walls replaced. May 5th will be the next available time because they are busy. What about people that have bought and paid for the product, very bad experience. This is the 3rd time it has to be repaired.

Bath Fitter fit the needs I had with needing an old tub covered. They were prompt when I first contacted them over the internet. They were prompt with a reply and prompt in everything else. The sales representative was terrific. He was my kind of guy. He understood where I was coming from and was just a good 'ol boy. I appreciated that the detailer was curt and to the point. The installer was very efficient and made sure that I was comfortable with everything. He cleaned up, which was unusual for a man. I just would suggest Bath Fitter to everyone and have suggested it to other folks that are contemplating possibly.

All aspects of the job were done professionally. The sales people were great to talk to, installers knew their jobs, and all phone chats were done right. The things that impressed the most were the neatness of the technicians, the knowledge of our salesman, and the visit to the Philadelphia convention center for the sales display. We could not be happier.

What started out as a nightmare quickly was resolved better than we could have ever expected. We could not be happier with our bathroom remodel and the bath chair we now have will serve us for many years, even if my father or husband were to go in a wheelchair which is a high possibility.

Bath Fitter did a job for me about almost 10 years ago and I was satisfied with that. That’s why I used them this time and purchased a stall shower. I’m a little bit handicapped so what they did helped me out a lot. I put a fold-up chair in there so it worked out well. And then the sales rep was very thorough and answered all the questions. He was friendly but not pushy so I liked that. It’s expensive but Bath Fitter does a good job and I liked everything about my experience with them.

Outstanding Customer Service. Quality workmanship. Overall very pleased with our new shower. Delivered and installed on time and at the contracted price. Color match with sink and toilet near perfect. Highly recommend this company for all your bath and shower needs.

I was at an outdoor show in Bloomsburg where there was a display for Bath Fitter. I talked to the gentleman there and he was quite knowledgeable. I opted for an agent to come out and things went from there. I had a shower installed and the installer was personable, he explained things and cleaned up after himself. It was a nice experience. The shower is pricey but other than that, they did a nice job. The product is good and it's warranted and guaranteed.

We wanted to get a really good quality vinyl shower stall and we had looked at some of the things from Home Depot and some of the home remodeling places. The quality of the presentation we got from Bath Fitter's representative seemed really good. The sales rep was very friendly, professional and answered all of our questions. The price was real sticker shock. It was very expensive but they offered a discount as we signed up that day. We asked for some references and they gave us some. We called somebody while the guy was there but we decided to take it on trust and went with them. I had left them the opening and we had plumbing done, so it was ready to go. They came in, measured it and did the backer board. They did the installation for a day and a half. It turned out to be a very professional and good experience.

I had a good experience with Bath Fitter. I did a search on the work they’ve been doing and they have a lifetime warranty, that’s why I had them for a remodel. It was my first Bath Fitter remodel and I purchase the white tub with one shelf. Their installation team was also great. They changed all the plumbing in the back. Also, when the installer came in, he took out all of the debris with nothing left to get out.

We had a great installer. The job was excellent and beautiful. This was our second bathroom done by Bath Fitters. Very happy with the results. The original person who came and gave us the estimate was very thorough. We had no questions that were not answered completely.

Bath Fitter renovated our bathroom some 14 years ago. Recently we had the bathroom walls and floors redone with ceramic tile. The Bath Fitter trim strips needed to be redone to align with the new tile. They came out and replaced the trim strips to look as if it were the original installation. Outstanding workmanship by the installer Geoff and excellent company service. To top it off there was no charge! We highly recommend Bath Fitter for your bathroom renovation needs. BTW, the renovation looks as good as new some 14 years later.

The repair person arrived by 5:20 p.m. - the latest time promised and made repairs efficiently and politely. The new shower head holder hopefully is a stronger plastic, and he replaced the old shower hose for something much more flexible. It took a long time getting someone here, but the job was well done.

I bought a house a few years back which had a tub in the main bathroom in the hallway. The previous owner painted that tub and the surroundings was still the original 1970's style. It worked when I bought the place but then the paint wasn't done properly so it started chipping away and is now looking like crap. So, instead of doing a whole tear out like what I did to a couple of rooms, I got Bath Fitter to see what they could do for me. Their sales guy was good and very helpful. I ended up getting a few of the upgrades because I didn't want to do plain Jane. I waited 10 weeks until the installer came in and had it done. They did a great job and they were nice.

I was at a craft show and Bath Fitter had a booth there. Since they were the only one I knew of, I went with them for my remodeling project. They completely replaced the standup shower and a separate one they did was to put a cover on the new bathtub. The remodel was done in January and they did a very nice job. I would recommend them.

We had our shower walls, faucet & shower head installed by Bath Fitters. They were very professional from the start of working with the salesman who helped us determine exactly what service we needed and could afford. The installer was awesome as well. He got to our house on time and quickly performed his job. It was fast and he cleaned up after himself when it was finished. Our shower/tub looks great and we are thinking about doing our downstairs shower as well! Thank you, Bath Fitters!

Bath Fitter did 2 projects for us, a shower replacement and a tub replacement. One was done on Monday and Tuesday, and the other one was done on Thursday and Friday. We had some conflicts with the sales guy as far as trying to find a good date, but it went well after that. They did a really good job explaining the product in detail. The installer was very professional, exceptional, very likable guy, explained everything, made sure he had everything covered in all areas getting to the bathroom and made sure that we were kept up-to-date on any updates that he had. It's been finished a little over a month ago and it's been fine and very good quality.

I had a catastrophe at my house when I went away. My hot water tank burst and I ended with mold all throughout the house. My tiles were good but my bathroom needed some help. So when I saw Bath Fitter in the mall, wherein they had a booth there, I talked to a nice lady and I told her to send somebody out and she did. They had to take all the tile that I had in the bathroom out and I was freaking out about that. I thought it was a temporary thing so I misunderstood and then down the road, I get my whole bathroom redone.

I saw Bath Fitter at a Flea Market in Columbus, New Jersey. I just called them and I was happy with what they had to say. They were honest, they showed me everything and we came to an agreement for our tub and walls remodeling. Their installation team was great. I was completely satisfied all in all.

First I would say the installer did a good job with what he had to work with. The tub and shower surround was replaced. The salesman apparently measured the tub 2 inches less than was needed. The installer showed me I needed a 34in. tub, not a 32in one. He called the office to see if they could get one out. They told him they don't make one in that size. He had to build the back wall out so the wrong tub would fit. I have tongue and groove on the walls that the old tub had a lip on it then screwed to the studs. The walls were built out so they could glue their cheap walls to them.

I just had my bathroom re-done by Bath Fitters. They did a great job. Everyone I had contact with, from the lady who answered my initial call, to Lou the sales rep, to Wally the plumber, and the two assistant plumbers who did most of the work, Dali and Wally the assistant plumber, were friendly and thoroughly professional. The first day, one person installed the bathtub. The second day, two workers were able to put wainscoting on the other three walls. Obviously, these two were well-trained, had the right equipment, and took pride in their work. I am absolutely satisfied.

I had someone come out and give me an estimate on a new tub. I knew the estimate was kind of high but was ok with it due to the convenience. A few days later the salesperson came back to my home uninvited and I was watching my 12 month old child. Keep in mind I work two jobs, have a pregnant wife and a small child to support currently. I signed the document quickly as he said it was just a minor addition to the job. The next day I looked at the change order and it basically explained that they would have to break my ceramic shelf (1 of 2) and replace it with a smaller plastic shelf with some type of sheathing to hide the damage to the underlying tile. I called the sales rep the next day and cancelled the job.

I purchased the tub and surround from Bath Fitter and the representative there was very good and helpful. The installation guy was very good too. Everything was great and I'm so happy with my experience with them.

I'd seen Bath Fitter's TV commercial. It was my first Bath Fitter remodel and I made the purchase in February. It was straightforward and the options were laid out. It was pretty. I really liked how quick everything was done. He did it in a matter of eight hours so I was very impressed with it. Also, I don't have to worry about the whole tub being torn out and a whole new tub being placed. It was convenient.

We were very limited on the amount of time that we had to do the renovation because it's a rental property, and Bath Fitter was the best fit. They did it at the first week in February and I had a great experience during the sales process. Adam was very thorough. Plus the installation team was absolutely fantastic. Overall I had a very good experience. I would certainly use them again if I need to or I would refer them to someone else.

Our work was to have our old tub/shower removed and replaced with a walk-in shower, so this was a little more involved than a simple tub replacement. Overall, everything went smoothly. The people (salesman, inspector, installer) were nice and professional. All our questions were answered at every step of the way. The only thing that I wish was that more communication was done between the inspection and scheduling the installation. We were getting worried that we had been forgotten. The only glitch was that after first day (demolition and base installation), the walls/back had a problem that required my installer to have the part replaced. This caused a 1 day delay. Overall, we are very happy with the result, though.

I had a very old tub which was not regulation size, so it couldn't be easily taken out. I got Bath Fitter to fit a tub and they accommodated special measurements. My interactions with the sales representative were fine. The installation team said they'd have it done in a day and they did and stayed until it was done. It was cleaned up and well installed and I was very happy with it.

A gentleman had a Bath Fitter display inside our local mall. I happened to see it, I stopped and talked to him, and I was told it can be done in less than two days. The sales guy at the mall was real nice. He explained everything, gave me a little paperwork on the product, said someone would call me to schedule an appointment, and they did. A district guy came over and met with us, did all the measurements, did us the whole sales pitch, and prepared us for the sticker shock. We got a standup shower with no tub and it was installed in January. My husband was home with the installer for the two days because it happened to be his two days off. I also interacted with him and he was a real nice guy, seemed very knowledgeable, and showed me what he was doing. We left him alone and wasn't there to bug him and he did a good job.

When I called for a representative from Bath Fitter to come and give me adjustments one of the major factors for my decision to go with them is lifetime warranty. They have great warranty. It's still expensive for my blood, but lifetime warranty makes me feel comfortable. Moreover, the representative was a very friendly, and a very explanatory person. I really liked the way everybody talks and the way they treat me, including the guy who did the install and measurements. I'm very satisfied.

I heard that Bath Fitter was guaranteeing their presentation after I invited them to my home, so two months ago I had them redo the bathroom walls, from the tub all the way to the ceiling. Their sales reps were all great. The installer seemed like an average working fellow, but he did a great job and should be commended for it. If I had to do it all over again, I would. Overall, it was awesome.

I ran into Bath Fitter and I didn't think I was going to be interested in them because I didn't think that I wanted a liner over my tub. But we thought we'd at least see what they have to say. Once I had a salesman come to the house and told us that’s not what they would be doing and told me exactly what they would be doing which was to put a whole new tub in, we decided we’re going to do it. I was extremely pleased with the salesman who's probably one of the most knowledgeable salespersons I've ever dealt with. I was also extremely pleased with the installer who did everything exactly like the salesman said he would. If he could have done our whole bathroom, I would have gladly hired him to do it the whole nine yards because he was outstanding. It was a positive experience with Bath Fitter and we’re pleased with everything.

We cannot thank everyone at Bath Fitter enough for the great experience ever. Del our sales rep to the guys who measured and fit our tub and especially SAM our installer who went above and beyond and made our bathroom beautiful and in only one day as promised. Sam was prompt and very nice and professional.

The initial encounter with Bath Fitter was very good. I got to meet the gentleman that came out and it was a very nice experience. The guy that came and installed it was very good as well. However, it's been close to a month and there is a small leak in the bathroom underneath the third floor bathroom. Overall I would recommend Bath Fitter but I'm not satisfied with the leak.

Both of my daughters had used Bath Fitter, and they are very pleased. I saw what they did with our daughters' places and went on with their recommendation. In fact, one of them was supposed to get a perk because she referred me. We then purchased the tub with the shower. We could either use it for the tub or a shower. Also, I did the enclosure and they put in a safety bar and a shower curtain bar. It's a small area that it can't even take a full-length shower bar, but it serves the purpose. They finished it a couple of weeks ago.

I had an old iron tub and I knew it couldn’t be taken out of the bathroom. It had to be something that went over and so I used Bath Fitter to remodel. The sales representative was very helpful and the installer did a nice job.

All of the sales representatives were unbelievably excellent. They're almost like your next door neighbor, they were very warm and friendly. The installer was very personable. He did his job professionally and cleaned up very well. When he left, you couldn't even tell that anybody was here, other than looking the difference in my bathroom. Everything was done in one day and all went real smooth from beginning to the end. It was a pleasant experience and we've recommended Bath Fitter to friends.

I had a cousin that used Bath Fitter years ago and it always stayed in my mind because of how beautiful her bathroom worked when it was done. So, when my mother needed work and she didn't want her upstairs torn up for weeks, I thought of Bath Fitter and it was a great experience. Everybody at Bath Fitter, from beginning to end was amazing and the bathroom looks fantastic.

My wife was in an accident, had triple compound fractures on her tibia and fibula on her left side, and a broken left shoulder. We could no longer stay with the normal tub situation that we had. It just wasn't going to work for us anymore. We needed something done fairly quickly. She wasn't recovering the way we had with the bone settlement, and Bath Fitter was fast. They came out and the salesman was thorough. He addressed our concerns, we were given a date, and the date was good for us. They gave us a number and it was cheaper than my private contractor, so that's what we did.

We love our Bath Fitter bathroom. It's been two years and it's still spotless. We got the shower surround over the tub, but we didn't replace the tub. The installation probably took most of the morning, but it seemed short and it didn't bother us at all. The walls were done, including all the plumbing. The sales rep was wonderful and very helpful. He gave us great advice. We had some other problems in the other bathroom and he said we didn't need a new redo, just fix the part. Once we get our floor redone, they said they’d come back and they would re-seal where the floor is added.

We had seen the display that Bath Fitter had at the home and garden show over at Martinsburg Mall, as well as the Apple Blossom Mall of Winchester, and when we had a crack at the bottom of the tub and shower unit that was the original in the house, we gave them a call and went from there. The salesman that initially came to the house happened to be the manager of the store. He was very personable and we got along great. He did the initial measurements and discussed at length with my wife and me. A person came back a bit later to do the final measurements.

I would recommend this product with a couple of caveats. After installation, we were told that you cannot use baking soda or Epsom salt's because it will harm the finish. As this is going to be the only tub in our house I would've taken that under consideration.

Bath Fitter seemed to have all the features in the time frame that we were interested in. It was very much needed and just decided to go with it at the time it was offered. Also, we heard good reports about them so we had a tub to shower conversion with them and it was our first Bath Fitter remodel. The sales rep arrived in a timely manner and he informed us that the other guy would be here to go and check the measurements. He did that and he was very generous and kind that they didn't impose and left the door. It was the same way with the installation.

We decided to replace the tub in the bathroom of our newly purchased condo in New Jersey. We contacted Bath Fitter and they came out, showed us what they had to offer and we decided to go through with it. Each person we've dealt with was efficient and knowledgeable and nice. The installation was done in a day and the work was outstanding. We are very pleased and wouldn't hesitate to recommend this company to anyone considering making a change.

Many years ago, I hired Bath Fitter to do over the whole bathroom I got and I was satisfied with that result. So, when it came time to do my 48-year old stall shower with tiny tiles all over the floor, I decided to have them come and do that. They redid the stall shower and then I had the additional safety bar put in for me to hold onto. I also got a seat that can be brought down because I'm quite aged now. The sales rep was very charming and he had a very nice visit.

I have very limited mobility, so I wanted to get my bathtub removed and just a shower installed. Bath Fitter installed the bath-to-shower product in my home, and it has a shower seat inside. The gentlemen that came here before it was installed were extremely nice. My husband praised the gentleman that came here to do the installation. He really liked him. Everything about was really good. And I'm thinking about contacting Bath Fitter to get another handrail installed in the shower and additional place for shampoo.

Bath Fitter was FANTASTIC to us from contacting Customer Service, to Field (Sales) Rep. Jim **, to Installation Supervisor Lou to Installer Greg. We loved the acrylic product when we saw it. The seamless design, 100% warranty as long as we own the home. Were buying factors for us. The peace of mind for me with my wife's medical problems that she would not fall in the tub was another major factor for me.

After the salesperson came in and explained everything, Bath Fitter seemed to be what we were looking for as far as quick installation and we weren't going to be disrupted for a long period of time, so we purchased from them in January this year. We got the shower install and door. In addition, we got the shelf, the corner piece. The sales rep was very good and we really liked him. He was very thorough and we were happy with that. It was a good experience with him. The installer was very good, too. He was very clean and really respected our house, and these are traits I like to see. He put down a lot of things on the floors so he wouldn't make tracks all over. He was very quick and thorough, and explained everything to me. He did a great job. On the whole, we had a very good experience with Bath Fitter.

I went and looked at the work that Bath Fitter did in my sister-in-law's house. I liked the way it looked so we also used Bath Fitter for our bathtub and its surround. The guy who sold them to us was professional and a very nice person. He lives around the corner from my house and I was surprised that he worked for Bath Fitter. I had a great experience with them and I will recommend them to other family members or friends.

I was just wiping down my shower surround and after 2 years I am so damn happy with it I thought I should tell others, especially women!! I have the prettiest shower, it's big and replaced an old dirty tub when we bought this house. I NEVER have to scrub this shower. It's as clean as the day I got it. I wipe it down every couple of weeks and lightly brush the bottom even though it's not dirty and it shines all the time. The person who installed it was so professional and it took one day. My husband thought I shouldn't pay that much but "you get what you pay for" and I never have to scrub. It will increase the value of my home for sure. I am 100% satisfied and you should do it!! I got it from your Auburn store.

My wife wanted the bathroom redone and cover up the pallet wall. So we got the wall liner and Bath Fitter did a very nice job. The sales representative was the son of a friend of mine, and we had a good interaction because we knew a lot of people. The guy that did the job was very nice. He came in here, went to work and got it done. He explained to me everything he was gonna do and he did it. I was very happy with it. I would definitely recommend Bath Fitter.

My husband saw Bath Fitter on the internet and their rep came up and explained to us in a way that he had what we wanted. He was very nice and explained everything to us and showed us the different type of showers that he had. He did an excellent job for us. So, we purchased the shower and the shelves in December and got it finished a little bit after Christmas. The guy of the installation team took everything out and cleaned up the bathroom itself. He had everything like I had it before he left so he did an excellent job also. We had no complaints whatsoever and we're very satisfied. I would recommend Bath Fitter to anybody.

I was trying to figure out what I was going do with my bathroom because it was a mess. When I saw Bath fitter in the mall, I gave it a shot. Remodeling companies don't exactly have the greatest reputation but Bath Fitter seemed to be on the up and up. Their rep came down and checked it out. He explained everything to us in great detail and was very personable. He told us that if we signed that day, we would get 10% off and we only had one try at it, but he didn't push the hell out of it which was good. The technician that came in to install the tub and the shower unit was very prompt and polite. In addition, I was very impressed that the first thing that he did before he did anything else was put runners down over out carpets so he wouldn't track anything in. He took care of everything and did a great job. I was very pleased with the end product and also, everybody who's seen it has been very pleased with it. I've had a great experience and it's worth it.

Several yrs ago for whatever the reason I only had the walls replaced in the bathroom. After almost 10 yrs the walls still looked great, so after scrubbing all I could, I decided to replace the bathtub. Now everything looks brand new! Thank you Bath Fitter!

Getting a whole new bathroom was a little too out of our price range. We saw an advertisement for a special that Bath Fitter had and ended up getting a tub and walls from them. We ordered around December and they came on January 17th to put it in. The installation team did it in less than the time they said it would be done and they were very neat. It was quick and easy to set up and overall, a good experience.

From the very beginning when the salesman came by to talk to our mom about Bath Fitter and what it all entailed up to the day of installation with Adam, everything was done exactly how it was explained. Adam was very professional, friendly and worked very hard. He was neat and courteous. We had no cleanup after he was done. The end results are fabulous! The man who came to measure had to come twice as mom’s tub was in between sizes. He took his time the both times he had to come out.

We wanted a company that was going to make sure everything around the bathroom was going to be waterproofed. Most of the companies that I had talked to prior told me they have to do the whole thing, and I wasn’t interested in having that done. We had Bath Fitter come out to give us an estimate. When we talked to the guy and heard everything he had to say, it made us think that they are who we wanted to do our bathroom. He seemed to be quite upfront with us with everything and wasn’t pushy. I was real happy with what he had to say as far as what they were going to do and how they would guarantee it.

We were very pleased with the presentation of the gentleman from Bath Fitter and it seemed like a quality company, so we said yes. We got a walk-in shower and the guy that installed it was really good and you could tell he knew his stuff. It took him about seven hours. The shower was very nice and everything went so smoothly. It was a God moment in time.

I was 100% satisfied, they exceeded my expectations. One company that quoted never presented information on the product they were selling, and the other did nothing but put down the other companies. Bath Fitter, Debi, was completely professional. She showed and told me about everything, and then completed the quote. Upon acceptance, the office staff and the installer, Tyson, were the same. Completely professional. They took care of my every need through the process, and even came back to touch up some things that I messed up. I would totally recommend them to anyone thinking about doing some remodel.

Removed tub and installed handicap shower. I am very pleased with the ordering of shower, installation and the way it works. Both salesman and installer were very kind, courteous and helpful in explaining different things. They could not have been more helpful.

My husband and I found the overall experience to be positive. The salesperson, installer, and all those we were in contact with were helpful, knowledgeable, and responsive. If anything, we were given too much attention! Finished product is beautiful, the installation was painless, clean-up meticulous. Better than expected. Your pricing is premium and that turns people off, but I feel it is fair considering the product. Thank you!

We hired an independent contractor, a local guy, to update our bathtub surround a few years ago, and the tub fell apart so quickly. In the end, it was even worse and I had already pulled all kinds of money into it. I knew Bath Fitter had a great reputation and I did a lot of research on it. It's expensive but I thought, “It'll be done and I don’t wanna have to worry about it” so I went back there.

The estimator was very knowledgeable. He arrived on time and was most professional. The installer was very experienced. He worked out all day with no miscues. Some of the old tile grout fell through the drain cut-out in the floor under the old tub. We found the bits of debris after he left and swept it up, no big deal. The odor from the glue used to adhere the tub and surround is extremely pungent. The smell persisted for several days later and was not noticeable about 4 days later. The finished tub and surround are beautiful and solid. The valve and showerhead are works of art. We are quite pleased with this installation.

Our Bath Fitter associate, Kenton, did a fabulous job! He was very courteous, he cleaned up very well, and we would definitely use bath fitter again in the future. They did everything to our specifications and expectations. Our shower ended up looking very nice!

I stopped at a Bath Fitter kiosk in a show and left my name. A very nice salesman followed up and he had some lady that was nice to me and went over the details of the installation. I was pleased with their performance. The installation team has been very professional. They've called me several times and then they've had men here to double-check the measurements. They did it in a professional manner. I think it's a little expensive but that goes with the territory.

I have been pondering about different ideas and seen different things in places like Lowe’s but not being very satisfied until Bath Fitter came through and showed me the product that I really wanted. I got the tub and everything that came with it. The gentleman that installed it was very professional and was very good at what he did for just one person. He knew exactly what he was doing, and was very thorough, courteous and on time. I appreciate his time and his effort. He did an excellent job and I'm very pleased with it.

We purchased a shower from Bath Fitter. The salesman was pleasant and informative. We also had very good interaction with the installers. However, I was a little disappointed with the financing end of it. Just when I went to pay it off with a credit card, I called the finance company and I was informed I couldn’t do it that way and that it was too late. Also, when the finance company sent the papers out, they sent it to the wrong address, so it sat and got delayed somewhere for a couple of weeks and I had to pay finance charges because of that even if it wasn't my fault. But apart from that, my experience with Bath Fitter was very good.

The tub & shower was a top-notch product and installation was highly professional. The installer had 11 years experience and worked very hard. He explained each step of the installation and he answered all of my questions and was able to get the installation completed in one day. The installation looks great and I am sure it will last for years and years. We are very happy with the purchase.

I was tired of dealing with vendors who just don’t do a good job that stays forever. I had some work done in the bathroom before and a month later, the toilet paper holder was falling out of the wall. I wanted to avoid stuff like that and I feel like with Bath Fitter, I could have some recourse. However, I'm a little disappointed in a few things. They could've done a better job with the way they went around my radiator. The salesman also told me that I was gonna have a shower head that could come off, and the guy who installed said they stopped doing that a while ago. I called them one time and they never called me back. Plus the molding looks cheap and it doesn’t look right. I have a kitchen that needs some work and I know that they would do it, but for the quality and what they did around my radiator, it was not cool. Because of that, I probably will not call Bath Fitter anymore unless I have a problem. It's too expensive for what I'm getting. I would never recommend them.

New bath: All went well. The $ was high for the quality! But when I had a leaking problem they sent a "tech" and a plumber out and the tech thought was going to walk all over me and was just plain out lying to me! SHAME!

About 5 years ago we contacted Bath Fitter to remove our tub and install a walk in shower. The workers did a very good job and we were pleased with the installation. However it is now time that we need someone to contact us for help in replacing the gaskets for the sliding glass door. This has proven to be difficult at best. I contacted the local store (Warren RI) that performed the installation, offered to pay for the replacement gaskets 2 months ago and have still not received a response.

Bath Fitter has a good reputation and their salesman gave a good pitch. We also know people that have Bath Fitter tubs and walls and they're very satisfied with them. The salesman was very patient because we started off going with a shower and then changed our mind. He came back again, changed all the paperwork and made it a tub. Plus the installation was very good and I couldn’t believe how fast it went. I'm pleased and we have recommended Bath Fitter to other people. They have excellent products and are very nice people to work with.

We recently got a Tub to Shower Conversion from Bath Fitter and it is wonderful. The staff was excellent to work with, the salesman was not pushy and the installer was quick, efficient and professional. Since my stroke getting into my tub to shower was very difficult and dangerous for me, now it is safe and easy. I love it!

Bath Fitter is quick and they're on point, and when they say they're gonna do something, they get it done. The sales rep was wonderful and kind. He went over the document phase and let me know what chemicals I needed to clean up my tub with. The installer showed his name tag, let me know what company he was from, cleaned up and did his job. I'd recommend them to the whole world.

Warranty should be in Christopher ** and not my name. He loves his new shower. Thank you for doing a great job. The person that came to do the job was very polite and gave me information. I will recommend Bath Fitter to anyone that is needing a new bathroom.

After talking with them and having the estimate, it seemed that Bath Fitter had the right equipment for our bathroom remodeling and it looked like it’s going to be a custom application. They've also been there for a while and so, we got the tub to shower recess from them last December. The sales rep and installer were both friendly and professional. The guy who installed showed up on time and he did not leave until I was satisfied with the job. He was there almost until 11:00 that night making sure that everything was good. He finished the job and he didn’t need to come back to touch anything up. We were very happy with the finished product. I got what I expected and it's an all around good experience.

Bath Fitter has a lifetime warranty and it's the best thing. I don't have to worry for a long, long time. My brother and my niece from Delaware both have Bath Fitter and they like it and so we finally decided to get our bathroom done with them. It's like we almost have a new bathroom. The sales people were great. They explained everything thoroughly and took their time.

I got a walk-in shower with glass door from Bath Fitter as my husband was getting to the point where he couldn't go in to the bath tub. I chose them for the time frame and also to the warranty on the product and my experience has been excellent. Every person worked and the areas that they were working remained clean throughout the process. The worker himself was very courteous and did a beautiful job. They are trustworthy and I would not have second thoughts about leaving them in our home by themselves. I was very impressed that we were without water for just an hour and a half. I would recommend them to anyone.

Bath Fitter was giving an AARP discount and they had really high reviews on their internet site. I had our tub completely taken out and had a whole new shower put in with the pretend tiles by them. The sales rep and the installer were great. I am extremely pleased with the result and I highly recommend Bath Fitter to anyone.

Great looks and job well done, and he cleaned up after getting done every day. Thank you so much. We are happy with the finish job. Yes we will tell our friends and family what a great job and very pleased with the results.

I had a Bath Fitter product installed in our house ten years ago. When we recently did a remodel, we thought about talking to a couple of different contractors, but also thought we'd get Bath Fitter in there and listen to the opportunity. My wife really liked the groutless look that Bath Fitter did so we did two bathrooms with them - one shower install and one bath with wainscoting around the bathroom.

We first contacted Bath Fitter at the Bloomsburg Fair. We saw a booth and talked to the gentleman there. My wife had already spoken to people that had positive results and thought Bath Fitter was good. Matt, our sales rep, was wonderful and nice to us. He took his time with us and explained everything. That was a very positive experience and I'm very impressed with him. The installer was also excellent. He did really well and cleaned up. He also answered any questions we had and went over things with us so we knew exactly what he was doing and that was very good also. On our upstairs, he put a tub right over the existing tub. And then downstairs, we had a shower. And there he pretty well tore the walls out and the base and re-did that, then put a new shower in, a door, and the walls going up to the ceiling. I was very pleased with everything and I would recommend Bath Fitter to anyone.

I went to two other companies, got estimates and the gentleman from Bath Fitter gave me a good price and he seemed really intelligent and knew what he was talking about. I was happy and comfortable with him. The sales rep came in here and broke everything down for me. He got the book guide and showed me everything in the book and what was going to happen. So now we’re a team and whenever he would come in to do work on it, I knew what was going to happen. I had them take the tub out and made it into a walk-in shower. The team that did the installation came in and laid down a carpet first off, so that when they did move anything, they wouldn’t be messing with my carpet. That was really professional. They were nice guys and they did everything they were supposed to do. They did it quickly, too.

I bought this Cindi 3 months ago and the tub is Bath Fitter. I called to ask about someone coming to price putting in a shower door and the response from Stephanie was appalling. She asked about paperwork to prove it was Bath Fitters or the peckish owners' name etc none of which I had. I said "just have someone come out" - that would be good customer experience but she said "we only do shower doors for Bath Fitter customers." I couldn't believe in this business environment, a company refused to send someone to take my money. All I wanted was someone to come and look to confirm it is Bath Fitter - although I told the girl, a plumber AND a contractor told me it was. This was the worst customer experience ever and I'm including the cable companies.

The technician showed up on time and said that he would be done in just a few hours. He was courteous, kept things clean and was friendly. Most importantly, he was on schedule. When my wife returned home for the day, she was immensely pleased with the product and the install. We would recommend purchase of a Bath Fitter product to anyone wishing to upgrade their bath in a heartbeat. Thanks for a good job.

Mr. ** was the installer. He did a great job. He was professional and careful and I love my bathroom. It looks amazing and I couldn't be happier. Mr. **, the salesman, was very nice, as well. Being an interior designer, I have already referred your company to some co workers, close friends and clients. Word of mouth is a powerful tool when working with the public on a regular basis, especially in Interior Design. Good job guys.

I’ve seen Bath Fitter's works at the mall for the last few years. I thought it's nice compared to the bathroom that we have where the walls seem to be hollow in the back. At first, we didn't think that Bath Fitter would make a difference. But when we saw the quality, it's much sturdier than the shower that we had. The sales rep was also very good and he was correct that everything about the shower is easy to clean. However, they said they can do it in one day but they didn't. They did it in a day and a half. But overall, the shower is of great quality and the work was good. We liked what the installer did. He was very nice, very thorough, and well-mannered. He was quick and explained how to clean the shower and to wait a week or so before using it. He cleaned up after himself and the bathroom's just the way he found it.

We had Bath Fitter before at our other house and I liked their workmanship so I decided to work with them again. The sales was very good and thorough. He made us feel very comfortable. I purchased the one piece around the tub, over the tub thing. It goes through the walls and drops into the tub. Jericho, the guy who installed it, was awesome. He kept working and working from 9:30 in the morning until 7:00 at night. They did not disappoint me for the second time and I have no regrets. It was an awesome experience and I would definitely refer them.

I contracted with Bath Fitter (BF) on December 13, 2016. I signed a contract that states the bathroom will be installed in 6-8 weeks. On the 13th of January, I received a voice message on my cell phone from Lisa, the scheduler. Lisa said to call back to make sure the date was okay. She informed me my install will be Feb 1st. Lisa said to call back to make sure the date was okay. I phoned back the next day and spoke to Rachael and told her I needed to confirm my install date. Rachael transferred me to Lisa and I left her a message stating the 1st was perfect. This call is on my cell phone log. I never heard back from Lisa.

Our guest bathroom doesn't get used very often but we wanted to upgrade it. The tiles were starting to chip and peel. Someone else I know had work done by Bath Fitter and was very complimentary. I also checked out ConsumerAffairs website and did some of my own research with Consumer Reports and everybody's feedback was positive. Bath Fitter seemed like the most straightforward and easy solution, and it turned out it was.

I only wanted the tub part done, not my entire bathroom. I decided Bath Fitter was the right company. I purchased the tub, the seamless wall and the fixtures. The first gentleman that came out to the house was the salesman. He did some preliminary measurements, and explained everything to us. About two weeks later, a field person came to do additional measurements and then the actual product. The installation gentleman was excellent. We had a brief chat and little recommendations and questions. It's only been a month but so far, the product has been holding up. I'm quite pleased and I highly recommend them.

The sales representative was great because he was very friendly, speaks my language and explained everything to us. We purchased a shower surround and I thought everything was surrounded and connected. The only connector that they brought was the two corners at the end so the other seams were connected with the glue. I asked the installer about it and that I thought everything was connected more or less inside, and he explained that sometimes it's not true. I didn't have time to call Bath Fitter and ask for more questions but he said he will come again in three months or whenever I have trouble. He was knowledgeable of what he was doing and was out working all the time. Another thing that is giving me trouble is that we don't have a door but a curtain and the water is coming out. I have to be careful 'cause the curtain is not enough.

We're up in our 70's and we're not able to do anything anymore, so I figured it'd be fine if Bath Fitter could come in and take care of things. The rep was very nice and informative. He was a very nice looking fellow and didn't make a mess. I was in the hospital during the installation of our shower but my sister took care of the business. There was a part they couldn't get in so installation was delayed for so long. But we're using and enjoying the shower now.

Our Installer was punctual, professional and kind and the entire process was streamlined from start to finish. It is a two day process but you are not inconvenienced and can easily work from home if needed. My wife and I were Quite pleased with results. We would definitely recommend Bath Fitter to our friends and family.

My neighbor, Jack, had a job done by Bath Fitter. After talking to him, I decided to acquire their services to work on the tub and the walls inside the shower. I liked that they had no fees too so I chose them. The sales rep was a very nice lady and has been very good all the way around. She was professional, showed me what I was going to get, how things will go, and made sure everything is measured out the right way. It was explained very well and what they explained is what they delivered. The delivery team was great and the installer was amazing. He even washed the dishes in the sink. They were very clean. I own a few other rental properties that I’m thinking about doing the same thing to. Overall it was a very good experience. I would recommend Bath Fitter to anybody and I would use them again.

We're renovating this entire house and the numbers that we got to redo the two bathrooms were astronomical. Then we saw the marketing blitz by Bath Fitter so we called and made an appointment with them. They came in, we found out how much it would cost and decided to go that route. We purchased a tub and surround in one bathroom and a shower stall for the other one. They tore out the old shower stall and made the new one bigger. The bathrooms were done on different days because one of them took a one-day installation while the other was took a two-day installation. We paid for the first one in full and paid the second one within 90 days.

Your personnel did a fantastic job install walls and fittings plus repair old walls, clean efficient and the repair man's very efficient. We are completed happy about the job. We did wait too many years to decide to do the job and after too many tiles loose and water leaking to the walls we were ready. We are very happy with the results. Thank you very much.

We went to the Bloomsburg Fair and got a little demo from Bath Fitter there. We heard their speech, got some pamphlets, and they showed the materials, warranty, and free estimate. I had all the answers I needed to know and they guaranteed the work. I'm a pretty big guy at 253 so I asked them if it will take the weight because we had a fiberglass tub before and it didn't. They said it's guaranteed 600 pounds and he sold me on it, and financially it was very good that's why I went with it.

I originally checked with Bath Fitter because I was hoping that they could just throw a bathtub over without having to take the old one I had. However, since I did not have an old type bathtub, they had to start from scratch. I had a salesperson come out. I said I liked the product but I didn't know if I wanted to spend that amount of money. About a week later, they said there was another sales person in the area and would I consider speaking with them again. I spoke to them again and they answered all my questions and gave me some price reductions. Although I still considered their price to be very high, I did agree to it.

We were interested in turnaround time and future ease of cleaning as well as the look. When we met with the Bath Fitter salesperson, we had a good rapport with him. There was no real savings with someone else and Bath Fitter has what we needed. So we purchased a shower from them in September and it was installed in November. Their sales rep wasn't overly aggressive. He was good, knew his product and put on a good presentation. My interaction with their installer was great too. I've never seen something cleaned up so well. I'm an architect too so I know contractors a little bit. Overall, it was very easy and they're fast and efficient.

I would like to express our extreme satisfaction with Bath Fitter products. We recently had a tub to shower conversion. From step one meeting with Bill our salesman, through to the installation our experience was wonderful. The Bath Fitter staff was professional, and helpful and we truly LOVE our new shower!!! Have recommended Bath Fitter to everyone!!! Thanks for a job well done!

I got a stand-up shower from Bath Fitter and I like their quality. They also said they could do the work in one day, which they did. The installer came in, pulled in the van and started work. He explained everything that he was doing and showed me while he was doing the measurements. Everything was done by 4:00 in the afternoon. He showed me everything that he did, took out everything, cleaned up and even mopped the floor. It was spotless like no dust. I was shocked. He explained not to touch anything and not to turn on the water for two days. He's very polite, nice and prompt. They're remarkable and very good. I love it and I would use them anytime.

My installation was an all day affair that was done to perfection by a meticulous technician. The consultation was thorough and professionally presented; therefore, with the facts, an informed decision was made and the finished product is beautiful. By using the proper maintenance schedule and cleaning products suggested, years of problem free use is anticipated.

Bath Fitter were more expensive compared to other company, but they advertised one-day installation so we went with them. I have one and a half bathrooms, but I don't have a spare shower or bathtub that's why I didn't want it to be drug out. When they came to install it the first time there was a problem. They had to remake the walls and then they came back and did it again. They just finished it up in December. Their sales rep seemed very knowledgeable. He told me he's been doing it for years. The installers told me what they were going to do. So far, everything went fine. However, they didn't bring the toilet paper dispenser that I bought from them so they came back and installed it in 10-15 minutes, and everything was finished.

We talked about Bath Fitter a few times and have seen some stuff about it on TV. We were at an event and there was a showcase there, so we stopped and finally asked about it and had them and give an estimate. Everything went well. The installer did a fine job and installation was the same day as what they claimed it to be. He said there was a problem with leveling the tub so he tweaked it enough to where it was made a quarter inch off of one side compared to the other. We have a linoleum floor and after the installation, I was wondering what caused the air bubble that I have in the middle of the bathroom. It's peculiar but nothing really detrimental.

I had my first bathroom done by Bath Fitter in '06. Three weeks ago, they finished work on my main bathroom and they put in a new tub. The tub came from the mid-west and Bath Fitter had to order it. It took 10 weeks to order, though, because it was very rare. Everything was great and they did a wonderful job. The installer was here and didn't leave 'til 8:30. It was a long day for him, but he was very nice and I liked him a lot. That same day too that the tub, the surround and the toilet were put in, the installer also took the doors from my first bathroom down.

We thought to give Bath Fitter a try and see what it was like. The sales rep and installers were very nice people and friendly. I couldn't ask for any better people to deal with. They did a very professional job and put the product in a timely manner. Everything came out very well. Loved the product!

We have an extra bathroom our daughters used all the time and it had gotten sort of junky-looking. We decided at some point to sell the house and figured that's where we'd spend some money on and get it done. Then it looked like Bath Fitter's the cleanest and easiest way to do what we wanted to do and so we got the tub and walls around from them. The sales representative was easy to contact and he explained everything. The installation guy was fine and he cleaned up everything. I asked him questions as he was doing stuff and he explained what he was doing. We haven't even run the water in it since they were here. However, we made sure that the water worked all right. It was a simple and easy process, everybody we dealt with was courteous, and we liked the look of the product.

The shower was leaking so I had no choice but remodel the bathroom. I used Bath Fitter before and I went with them again. Their sales rep was very knowledgeable and helpful. I got an angle shower that fits in the corner of the room. And the guy that installed it did all the work himself. He was very professional, clean and courteous. He did exactly what he needed to do in two days and was done. It was a very good experience. If I had another bathroom that I would remodel, I would use Bath Fitter.

A few months ago, I purchased from Bath Fitter and their salesperson was awesome. Also, I have no complaints about any area of the installation from start to finish. The installers did an outstanding job. Our purchase is wonderful and you can't go wrong with a lifetime warranty.

We are very pleased with the product, the installation, and everything from Bath Fitter. We knew of the company from a contractor and we made a purchase from them before Christmas. They had a superb sales staff and a phenomenal installer who was very dedicated to his job. He was very clean in his installation and answered any questions we had. We hardly knew he was in the house doing the job.

It was easier for Bath Fitter to do the remodeling than me. The installation went great and it took the team a day and a half to do it. However, we had to wait quite a few weeks for parts to come in for the walk-in shower. Nevertheless, I took the first shower in the remodeled bathroom and it's really nice.

I saw Bath Fitter at last year's County Fair and I had them have one bathroom installed in August or September. The sales representative was great and both of the installers were wonderful. They did what I wanted them to do.

I redid the whole house because it was a total loss this summer from a flood and it's a good time to get a bathtub-shower combination. I looked at Lowe's but I have to have somebody install it. I called Bath Fitter and I went to the warehouse and their rep pulled out all the stuff and explained everything to me. He knew the product really well. I looked at their product, and it seems like it's all well-built, sealed up and they know how to install it really well. So, they took out the tub and shower combo, and then they put in a shower stall. With that, I got rid of all the rotten wood that was underneath the old tub. They pulled everything out and I'm really satisfied with it.

The installer went overkill on the drain. It gurgles all the time. But other than that, it's not too bad. My wife likes the bathroom although I would have much rather had the curved shower curtain on it and drop it down an inch or so on the top shower rod so it would have worked great, but Bath Fitter didn't think it would work and wouldn't do it.

My mother-in-law had some work done with Bath Fitter and she recommended them to us. Their quality and prices were a good fit for us. We had two bathrooms done a couple of months ago. We had a shower and a bathtub replaced. The sales representative was nice though we've only spoken to him the one time he came out to our house. But we have had a number of interactions with the installer. The person was very nice and knowledgeable. We had one issue though with one of our installs. So, they're going to come back and fix it. But other than that, we don't really have any problems. It was a good experience, overall.

The Bath Fitter sales rep and installation team were both good. We had the tub surround done in November. They gave us a soap holder for free but when you read the instructions, it says they recommend you not use soap because of the residue so I thought that was kind of silly.

I first heard about Bath Fitter in a County Fair. I got in touch with them a couple of months ago and their sales rep and installers were good and installed my bath.

Tim ** was awesome! He was informative and patient during the decision-making process of picking colors and styles. Fully explained the processes and terms of agreement. Product was ordered and ready for installation before I could adjust my schedule and was delayed because of ME! Demolition and installation done by Ricardo in one day with no issues. Two piece system which looks like one. Beautiful and easy to clean. Very pleased with my product.

I used Bath Fitter for the remodelling of our two baths. I like that it's going to be a nice, white acrylic over the existing bath and shower that we had. We reviewed all the process with the sales representative. But we didn't learn until late in the process that certain salts like Epsom salts could not be used in the bath. I was surprised to see that this type of material was sensitive to some different household salts. It says in the instruction that if I use them, I have to wash and rinse it quickly.

We are very happy with our new shower. It is easy for me to get into and shower. I am disabled and it was so very hard to get into our old bathtub to take a shower for me. I was very worried of falling and now I don't have any fear at all of getting in and showering. I love it! It was a great experience also with Marty putting it in. He took his time with me in placing handles and making sure that it all was just right for me. Thank you so much for helping me make my life better.

My girlfriend used Bath Fitter and she got a tub wire while I got a tub and a surround from them. I had a fine interaction with their sales rep and their installation team. It all went smoothly.

I have purchased two showers from Bath Fitter. The first one was a year ago and the second one they finished it by the end of December. I'm happy with the salesman and the installers. My in-laws have the same shower and I kind of like it and then when I saw Bath Fitter's rep, he explained everything and I felt really comfortable with the whole idea. He has been answering all of my questions as best as possible. The installers made sure everything was where it's supposed to be and they were answering questions if I had any. Overall, it was a great experience and I love it.

Kudos to the BathFitter team on a job very well done! You delivered exactly as promised with no surprises, add-ons, or need for more money. Your installer knew what he was doing, did it professionally and quickly. Now we have a beautiful new shower stall in place of an eye-sore. I definitely recommend BathFitter to all in need of similar work!

Bath Fitter replaced our shower stall. The first person I spoke to at Bath Fitter was very receptive and so we set up an appointment and they came in. The rep was very friendly and we then made up our mind to do it after we spoke to him. The best of them all was the guy who did the installation. He was also friendly and he vacuumed and cleaned up all his stuff after he finished so the place was as good as new. They all were very respectful of our home, did a real good job, and worked with my schedule, which was good. I will use them again if I have something else to replace. It was an easy purchase and easy installation and I would have wished it was a little bit cheaper, but I love my shower right now.

Several years ago, Bath Fitter put in a new insert over my old bathtub and we were happy with that. Now, at my age, I wanted a shower that I could step into and they made it very nice. Everything was upscale but I would like to have another lower handle put on.

I had a leaking faucet that was leaking from the tube that Bath Fitter had installed. This tube had been installed in 2010. We called them on January 10, 2017 to repair the leak. They sent a tech out on January 11, 2017. The tech stated that the part have to be order and would be in on January 13, 2017. On January 13, 2017 the tech got started at 2:00 p.m. At around 7:00 p.m. he called in another tech to help him with the bolt that he had stripped. At 9:00 p.m. the tech ran out of the house to turn off the water because he had broken a pipe under the tube. He called out another tech to help him with fixing the pipe. Around 11:00 p.m. the tech came out to let us know the job was complete but do not turn the water on till Saturday night because the caulking needed to dry.

Absolutely LOVE my new walk-in shower! The installer was so courteous and kept me apprised of how things were going throughout the installation. He arrived when he said he would (which is rare in this day and age), and finished in 2 days. I've already recommended Bath Fitter to three people!

We bought the house 28 years ago and we had re-caulked the tile a few times. And I'm older, so for me to get down and to clean and scrub whenever I would do it, I'd be really sore for the next couple of days. So, my husband and I decided one day to take a ride to a local site that does bathroom where people pick out the product and they have a contractor come out. So, we walked in and looked at what we like. And that same night, I went on the computer looking up ideas for the bathroom. And I decided because Bath Fitter had a lot of good reviews, to call them and whoever I spoke with could not be any nicer on the phone. He was also informative.

I had my tub installed back in early 2016. There is a couple cracks in it!!! Unreal. So I called over two weeks ago and have not heard a word back yet. They needed a day to get someone out here!!! Wow. It needs to be fixed and the first thing outta their mouth was "what do you clean it with". Really it's junk and I want it replaced.

Initially, I had a guy from Luxury Bath come in, but we didn’t get a good feel for him. He was a nice guy, but he was a high pressure salesman. So when we found Bath Fitter is on a website for Quakertown Community High School in Quakertown, Pennsylvania and since they support the school, we gave them a shout and sought a request. I hadn't hit send yet and somebody was calling me already so it was that quick. Their salesman Joe was right upfront. He wasn’t pushy and he sold us exactly what he felt he would put in his own home. He shot us a price and we liked it. He then followed up just to make sure everything went well and he did well by us.

Bath Fitter was great from beginning to end. The fellows from Bath Fitter were delightful! The person who did the measurement was very helpful and the installer was like superman - he could just jump over walls. I would recommend them.

From the first visit by a Bath Fitter representative to the final installation, the process was smooth. Each of the 3 representatives who came to the house (initial assessment, a technician to measure, and the installer) was friendly, professional, and very knowledgeable about their product and the process. We were very pleased with the 'new' tub/shower and very glad we made the purchase to enhance our home.

I recently tried the company Bath Fitters to install a new bath tub as well as some fixtures to go with it. I must say that Bath Fitters met expectation that I had. The product and installation was perfect. I am totally satisfied at what was conveyed and done. I highly recommend this to anyone who is looking for a company capable of doing a great job for bathroom remodeling.

I'm not able to get in and out of the bathtub by myself anymore. The nurse from the Veterans Administration said I needed a walk-in tub and that I needed to get bids for those, so I did. First of all, I'm not spending that much money on a bathtub that I might not be able to get into or out of in a year, so we made the executive decision to go with a walk-in shower, which saved them a significant amount of money, instead of getting the walk-in tub like the VA told me. I got bids from multiple companies ranging from $6,000 all the way up to $20,000 for what we wanted done. But because I knew an installer from Bath Fitter and liked the quality of his work, we made the decision to have Bath Fitter remove our tub and install the shower.

I had a fantastic and absolutely fabulous experience with Bath Fitter. I've seen their ads on TV and then when I was at a carnival, I've stopped and talked to a guy there and he gave me a coupon for 10% off. When they called me, I decided to go ahead with it. I purchased a walk-in shower last November and the rep and installer were very nice and sweet. The installer worked right along while I was home all day long. I would recommend them to anybody.

Order taken 11/19 2016. No work has been done. Requested cancellation by mail to receive deposit back, spoke to rude owner who was sending a legal form to sign on 12/22. No form has arrived, still no refund.

Update 2/8/17 - the General Manager followed up with me and sent a new technician to our house to correct the problem. Issue satisfactorily resolved. Moving up to 4 stars.

My wife and I had a contractor that was going to remodel our bathroom, but they didn't want to deal with the tub part. We also tried Lowe's but they were just nuts. So when my wife heard a Bath Fitter ad and said one piece sounded good, we decided to call them. They then came to make measurements, and everybody was friendly. We got a shower tub liner and the installation team has been very professional. But our contractor got held up and we couldn't proceed until the bathroom was ready. It wasn't Bath Fitter's fault so the experience still went very smoothly.

Timely installation, very complete. Exactly what I ordered. Good cleanup at the end. Very clean during the installation. Did exactly as outlined. Have used for several weeks, and no complaints. Have showed to several neighbors and recommended.

From the beginning, the process was effortless in getting an estimate to remove our master bathtub and replace with a full walk in shower. The installer was amazing and did a wonderful job in two days, even staying late the first day to make sure he could finish completely on the second day.