Asko Appliances Reviews

We went “high end” in buying our first Asko dishwasher. After several service calls within 5-yrs we just thought we had a lemon. We were dumb enough to buy a 2nd Asko. After 3-yrs it stopped drying the dishes. We lived with that and dried them ourselves. Last week it stopped cleaning properly, leaving a film on glasses. Had a service person in who only made suggestions but also said that the electric panel is typically BAD ON ASKO, but that was not the issue. One week later it will not turn on at all. The same service guy says “Ya, that electric panel.” So in 8-years we’ve had 2 Asko dishwashers and both had died despite service both within the warranty period and beyond it. We treat our appliances very well and run the dishwasher once every day or two. STAY AWAY unless you like gambling. BRUTAL.

We purchased an ASKO dishwasher two years ago. I am 61 and have owned, loaded and used dishwashers for 40 of those years and I am completely dissatisfied with this model. The dishes come out with baked on dirt, much worse than the easily (I'd have thought) dirt they went in with. I routinely fill a glass with water only to find disgusting specks floating in it. The spray arms frequently clog and the helpful advice in the manual is to push the clogged material back into the arm, where, unsurprisingly, once the water flows in, it reclogs the spray holes. It also suggests cleaning the spray arms by taking them apart and emptying them.

We bought an Asko dishwasher last year. It was a high end model as that was available (our old dishwasher conked out after a decade). In early 2022, it stopped working. Turns out that the wiring that connects the fan to the control unit was never installed in the factory. It has been over 6 mos and their service guys have yet to get this part (a piece of wire with connectors on two ends) ordered, delivered and installed. I already decided we would never buy another Asko product again (and chose another brand for a place we were building in FL). And, any and all calls/emails to their Customer Service area seem to go to a set of people who either can’t get anything done, don’t care or both. Their local service guys seem to keep getting replaced every few months so there’s no continuity with their local contract service guys either. Just a truly awful company - badly made products and really crappy post sales service.

We purchased an Asko 40 series dishwasher. We had it installed and from day 1, it never worked. We live in NE Florida and therefore were directed to contact Pinnacle, the new distributor of Asko. They apparently took over the distribution responsibility from Subzero starting July 1. They did not acquire the appropriate service support during this process. We were able to get one appliance repair serviceman to come out and he wasn't familiar with Asko and did not offer much.

We bought this after our Bosch died (after many years); we were told that this was good but cheaper. Since we bought it over a year ago, it has not worked more than it has worked. We have many people out to look at it and try to fix it because it is still under warranty, but to no avail. It might work for a week then die again. They have tried everything but replacing the whole unit. I see many have had a good experience with this company, but our experience has been very frustrating.

I cannot begin to describe my disappointment and utter helplessness when dealing with Asko. To keep things brief, my washing machine malfunctioned, after waiting over half an hour I got hold of customer service and was put in touch with a local technician. He diagnosed a balance problem and left after ordering spare parts. After he left I had multiple error messages and new problems so I rang again and spoke to someone who promised they would pass the message on to the technician so he could be prepared for when he revisited. He arrived weeks later to fix the machine and had not been told about the new issues. I emailed ASKO to let them know how dissatisfied I was with their service and have not heard back and it’s been weeks.

I have purchased the Gas stove HG1986SD during mid of 2021. I was looking for 90mm cooktop with 5 burners and I have chosen ASKO thinking it's one of the top brand and should work + good customer service. We installed the cooktop during August and from day 1 the big burner wasn't working well. The flames were unstable and it was causing black ore on all the vessel bottoms. I have stopped using the big burner and booked for ASKO service. Due to covid and lockdowns, I was hesitant to book initially and got it booked during Jan 2022.

It's always disheartening when you buy something and it doesn't perform to its expected level. But even when 3 different repairmen tell you all they do is fix these kind of products repeatedly in different customers homes and their product is not up to the standards of standard dishwashers then you know you've made a mistake buying it. In our case our dishwasher has never since day one clean the dishes thoroughly and has never ever dried the dishes and we've had 4 service calls well over $1200. Still have not had satisfaction. I guess it's our fault buying a dishwasher from a country that is not known to produce products of this level or at all would highly want anybody to buy a local dishwasher from their appliance store or even Home depot with a name they know and trust like GE that has been a standard in the industry for years opposed to higher end appliances that don't perform at all.

We were talked into buying an Asko dishwasher by the salesman at the Good Guys. NEVER AGAIN!! Despite being one of the dearest I’ve had nothing but trouble with it. First the dishes were coming out as dirty as they went in, and used to have to put rinse aid in every few days. Technician came and fiddled around. Apparently I have to wash the dishes before they go in - my mistake I thought this was the job of the machine. Then instead of putting the tablet in the tablet compartment, this machine seems to work better when you throw the tablet straight into the machine. Anyway. Told to use only the ‘hygiene’ setting which I have been doing and now seems to work better. Still doesn’t dry plastic but hey… It’s cleaning at least. Now, the dishwasher does not turn on at all. On the phone with ‘service’ department - in POSITION 20!!!! Will never again touch an Asko product with a 20 foot pole!!!!

I paid for two products out of desperate need for a home office, with the delivery expected time within 2 weeks from purchase. I paid these with cash (never will I do this again). Next day I found a shop next to my flat where I could purchase these items and carry them by hand to my flat (only recently moved to Plzen Czechia for work from Dublin). I went back to the Plzen department of the Asko store and asked for my money back as the items never moved from the shop and I was about to start work. But the staff told me I can only get 6 month valid vouchers. That is crap when Amazon gives you the product and returns the money right away if anything.

The washer died in less than a year. It was serviced and worked once. It died and they ordered a new on/off switch. Took a long time and technician said that switch dies often. Worked once and died. Asko says problem was after warranty ended but all service calls were in the warranty period. Asko says, "I don't care."

Let me start by saying my old washing machine before this one was an Asko that lasted me 12 years, and I've left positive reviews for that. This one is the worst dud. What makes it worse, was Asko customer service. It died 2 weeks after it ran out of warranty. It was back and forth between ACCC and Asko for 6 weeks. I was without a washing machine for the long before they repaired it under warranty. 1 year after that, it died again for a different reason. This time, it was going to cost $1430 to repair. Not good enough for a $2300 washing machine. Terrible after sales service. Takes ages to get through on the phone, then they're nice to you but nothing gets achieved.

Great design, great concept, horrific quality. The control panel on the machine is absolutely unacceptable. So far it already failed FOUR times. The company is aware of the fact but did not take any corrective measures in the production. According to the technicians, the problem is widespread. The customer service which used to be horrific, improved drastically, but that does not solve the problem. Currently I would not recommend this product.

I have had nothing but problems with my new ASKO dishwasher. It was only 3 years old when F11 kept showing up, which indicates a drainage issue. we had a repairman come in and their was no blockage, we changed the pump still did not fix the problem. After spending hours on hold to the call center, number of times being hanged up on and no call back, purchased a new computer board for the dishwasher, which only worked for 5 months, after calling another 3 times, 2 of which I was disconnected from after over 20min on hold, was told the part is no longer under warranty and the only way to fix it is to get their service people out and replace the part which could cost up to $400. Best decision I have made through all this is to throw it out and NEVER BUY ASKO AGAIN!!!

Clothes roll into tight tube and will not rinse well or be clean even with reverse of tub. The dryer rolls clothes into tight tube shape and have to pause cycle to untangle; even single sheet for drying.

If anyone is considering ASKO don't bother. Useless bunch of ???. Service is a joke. Washing machine paid in full weeks ago, ordered and promised to be delivered 3 times over last few weeks, today being the latest promise.... Guess what.. no bloody machine delivered. Could have bought an LG machine and dryer for less and be using the bloody thing now. Beyond pissed off.

I splurged on an ASKO dishwasher during a recent kitchen model (also have Wolf range and subzero fridge). What a waste of money! In three years, I have had someone to the house at least 5 times. Replaced the control panel, etc. Now it's broken again and I am not spending another penny on this lemon. It doesn't do as good a job as my $500 GE before it. At least 25% of the dishes have to rewashed after the cycle. I'll be back to GE. NEVER AGAIN! Do not waste your money.

We purchase an Asko Pyrolytic Oven in March 2020. It was installed in May 2020 as part of a new kitchen renovation. The oven did not work out of the box. A service technician has visited our house on a number of occasions now, and the oven still does not work...As of 30 September 2020. There is no end in sight to having this resolved. DO NOT BUY ASKO.... effectively, your warranty is meaningless!

I have been dealing with ASKO (and an ASKO recommended repairer) relating to repair of an ASKO OP8631S oven. I needed a relay module (F7 fault) and have been waiting for spares to arrive in Australia for just over 5 months with shipping delays due to COVID the apparent reason for the delay. ASKO told me on the 9th Sept 2020 that the part was now available and today have advised me it’s not available and they no longer manufacture parts for that model! I can’t get a straight answer from them as to what is going on or why was I told last Friday it was available and now I’m told it isn’t.

I have an ASKO RANGE HOOD, simply does not do what it is suppose to do and cannot get any service or satisfactory solutions to this problem, makes my dream house quite annoying especially when I love to cook.

I purchased all my kitchen appliances for our new house from Asko including a Pyro OP8678G oven, which in 2.5 years has had to be repaired 3 times. Asko has been extremely unhelpful in assisting me. Their service is very poor. Long waits on hold for customer service and never replies to emails. I am very disappointed as Asko used to have a good reputation and quality products but it seems now that their quality and customer service has gone out the window.

After purchasing a washing machine (8KG Front Loader Washing Machine: W4086P.W.AU), dryer and pedestal drawer from ASKO in March 2020, we have had the washing machine replaced because the first one was faulty then the 2nd machine repaired twice because it leaked. We are awaiting our third replacement pedestal drawer because the first two were faulty. Customer service is non-existent. Highly recommend NEVER buying from this company.

Was convinced to purchase Asko based on the sales pitch on their quality and ther warranty. I purchased their washing machine and dryer through Harvey Norman and arranged delivery time to coincide with HN and others. After it didn't arrive I called and waited an hour. Finally, I left my phone number and they called back. They informed they had it for delivery 2 days later. Umm no. When it arrived there was only the washing machine and not the dryer. Again another hour on the phone and I gave up. Long story short took me 2 days to get through to their support office. Absolutely appalling customer service. I am dreading if there is an issue based on what's happened.

I purchased an ASKO washer/dryer in November 2019. Today 05/13/2020 I'm having problems with it. The gasket came off. The technician was here, worked on it. He put the gasket on but it looks terrible, like a 2 yr. old put it on. He messed up the door where it's now hard to close and scratched it. It's now making weird noises. Worse. $2,000 machine.

I purchased an Asko oven/cooktop/range hood, costing approx $7000. We have had issues with the oven since we first purchased it. We have had parts replaced and nothing has resolved the issue with the griller causing an error code 7. We were informed by the Asko service dep that it was due to humidity and we would have to reset the oven by the power box every time the error code came on. We live in a humid city. We emailed three different departments at Asko over a month ago to express our disappointment and was seeking an exchange or refund. We have received not one response. Our next step is local rep and Consumer Affairs.

I bought an ASKO dishwasher in 2017 because I was told it would last a long time. Not the case at all. December 2019 I noticed that the dishes weren’t clean on the top rack. I tried cleaning different detergents which did nothing. After running numerous cycles I noticed that the bottom spray arm was the only one spinning during the cycle, this was in January 2020. A technician came by to diagnose the issue February 03. He said it would be a week to get the parts. The part arrived a few months later and he came by again on April 17 and told me he needed more parts and it would be about a week to get in. It’s now May 12 and nothing yet. I bought a dishwasher to wash dishes, it’s been doing absolutely nothing but wasting my time. I will just toss the dishwasher and buy another brand. Sick and tired of waiting. Do not buy.

I helped my elderly parents purchase a Asko Oven last year.. It started playing up within the first few months. Three occasions it self locked and we had to have a technician come out under warranty to unlock it. The technician disconnected the oven saying it was faulty. That was 7 weeks ago and we are still waiting for them to replace the oven! Yes seven weeks and still waiting. My parents live on a rural property so haven’t easy access to takeaway shops etc. Each time we contact them they promise to ring back with a solution but fail to even return calls. Their Moorabbin warranty centre don’t seem to care how long it takes. A lady even joked with me she wouldn’t be going to have dinner at my parents with no oven.

I Purchased an Asko DS3100ss Dishwasher in 18/09/2004, I have had two repair call outs in the last two years for faulty wiring loom which has been earthing out to the chassis. A local Asko Invoice ** and **. I believe that this is a dangerous situation and would be common to all their machines, so be careful. I mentioned that this is an issue to the service man who in turn replied with "Well it is getting old. They are no good after 10 years." The machine has performed as the designer intended but a faulty wiring loom is dangerous and costing me money. Not them.

Bought an Asko dishwasher 7 years ago. Began to rust at the front within a few months. Front replaced (Supposed to be stainless steel for goodness sake). Some time later the surrounds around the dials showed rust. Sent photos to Asko who said it was from using harsh abrasives, which was rubbish. This month, after very little use over the 7 years (in fact, wasn't used much at all) it began leaking from the front bottom corner. Repairman said the seam was split and was unrepairable. Very disappointed to say the least. First and last Asko product I will EVER buy.

We renovated our house and put in two brand new Asko dishwashers. The day we moved in, the appliances both broke down. Asko replaced them within a couple of days. 1.4 years later, the replacements have each broken down multiple times and required new control panels. The parts take a long time to get so a wait of a month or more is normal. This is the worst appliance purchase we have ever made. I will never again buy an Asko product.