Asko Appliances Reviews

I splurged on an ASKO dishwasher during a recent kitchen model (also have Wolf range and subzero fridge). What a waste of money! In three years, I have had someone to the house at least 5 times. Replaced the control panel, etc. Now it's broken again and I am not spending another penny on this lemon. It doesn't do as good a job as my $500 GE before it. At least 25% of the dishes have to rewashed after the cycle. I'll be back to GE. NEVER AGAIN! Do not waste your money.

We purchase an Asko Pyrolytic Oven in March 2020. It was installed in May 2020 as part of a new kitchen renovation. The oven did not work out of the box. A service technician has visited our house on a number of occasions now, and the oven still does not work...As of 30 September 2020. There is no end in sight to having this resolved. DO NOT BUY ASKO.... effectively, your warranty is meaningless!

I have been dealing with ASKO (and an ASKO recommended repairer) relating to repair of an ASKO OP8631S oven. I needed a relay module (F7 fault) and have been waiting for spares to arrive in Australia for just over 5 months with shipping delays due to COVID the apparent reason for the delay. ASKO told me on the 9th Sept 2020 that the part was now available and today have advised me it’s not available and they no longer manufacture parts for that model! I can’t get a straight answer from them as to what is going on or why was I told last Friday it was available and now I’m told it isn’t.

I have an ASKO RANGE HOOD, simply does not do what it is suppose to do and cannot get any service or satisfactory solutions to this problem, makes my dream house quite annoying especially when I love to cook.

I purchased all my kitchen appliances for our new house from Asko including a Pyro OP8678G oven, which in 2.5 years has had to be repaired 3 times. Asko has been extremely unhelpful in assisting me. Their service is very poor. Long waits on hold for customer service and never replies to emails. I am very disappointed as Asko used to have a good reputation and quality products but it seems now that their quality and customer service has gone out the window.

After purchasing a washing machine (8KG Front Loader Washing Machine: W4086P.W.AU), dryer and pedestal drawer from ASKO in March 2020, we have had the washing machine replaced because the first one was faulty then the 2nd machine repaired twice because it leaked. We are awaiting our third replacement pedestal drawer because the first two were faulty. Customer service is non-existent. Highly recommend NEVER buying from this company.

Was convinced to purchase Asko based on the sales pitch on their quality and ther warranty. I purchased their washing machine and dryer through Harvey Norman and arranged delivery time to coincide with HN and others. After it didn't arrive I called and waited an hour. Finally, I left my phone number and they called back. They informed they had it for delivery 2 days later. Umm no. When it arrived there was only the washing machine and not the dryer. Again another hour on the phone and I gave up. Long story short took me 2 days to get through to their support office. Absolutely appalling customer service. I am dreading if there is an issue based on what's happened.

I purchased an ASKO washer/dryer in November 2019. Today 05/13/2020 I'm having problems with it. The gasket came off. The technician was here, worked on it. He put the gasket on but it looks terrible, like a 2 yr. old put it on. He messed up the door where it's now hard to close and scratched it. It's now making weird noises. Worse. $2,000 machine.

I purchased an Asko oven/cooktop/range hood, costing approx $7000. We have had issues with the oven since we first purchased it. We have had parts replaced and nothing has resolved the issue with the griller causing an error code 7. We were informed by the Asko service dep that it was due to humidity and we would have to reset the oven by the power box every time the error code came on. We live in a humid city. We emailed three different departments at Asko over a month ago to express our disappointment and was seeking an exchange or refund. We have received not one response. Our next step is local rep and Consumer Affairs.

I bought an ASKO dishwasher in 2017 because I was told it would last a long time. Not the case at all. December 2019 I noticed that the dishes weren’t clean on the top rack. I tried cleaning different detergents which did nothing. After running numerous cycles I noticed that the bottom spray arm was the only one spinning during the cycle, this was in January 2020. A technician came by to diagnose the issue February 03. He said it would be a week to get the parts. The part arrived a few months later and he came by again on April 17 and told me he needed more parts and it would be about a week to get in. It’s now May 12 and nothing yet. I bought a dishwasher to wash dishes, it’s been doing absolutely nothing but wasting my time. I will just toss the dishwasher and buy another brand. Sick and tired of waiting. Do not buy.

I helped my elderly parents purchase a Asko Oven last year.. It started playing up within the first few months. Three occasions it self locked and we had to have a technician come out under warranty to unlock it. The technician disconnected the oven saying it was faulty. That was 7 weeks ago and we are still waiting for them to replace the oven! Yes seven weeks and still waiting. My parents live on a rural property so haven’t easy access to takeaway shops etc. Each time we contact them they promise to ring back with a solution but fail to even return calls. Their Moorabbin warranty centre don’t seem to care how long it takes. A lady even joked with me she wouldn’t be going to have dinner at my parents with no oven.

I Purchased an Asko DS3100ss Dishwasher in 18/09/2004, I have had two repair call outs in the last two years for faulty wiring loom which has been earthing out to the chassis. A local Asko Invoice ** and **. I believe that this is a dangerous situation and would be common to all their machines, so be careful. I mentioned that this is an issue to the service man who in turn replied with "Well it is getting old. They are no good after 10 years." The machine has performed as the designer intended but a faulty wiring loom is dangerous and costing me money. Not them.

Bought an Asko dishwasher 7 years ago. Began to rust at the front within a few months. Front replaced (Supposed to be stainless steel for goodness sake). Some time later the surrounds around the dials showed rust. Sent photos to Asko who said it was from using harsh abrasives, which was rubbish. This month, after very little use over the 7 years (in fact, wasn't used much at all) it began leaking from the front bottom corner. Repairman said the seam was split and was unrepairable. Very disappointed to say the least. First and last Asko product I will EVER buy.

We renovated our house and put in two brand new Asko dishwashers. The day we moved in, the appliances both broke down. Asko replaced them within a couple of days. 1.4 years later, the replacements have each broken down multiple times and required new control panels. The parts take a long time to get so a wait of a month or more is normal. This is the worst appliance purchase we have ever made. I will never again buy an Asko product.

I have 6 of these machine at my work and I figured out what is wrong with these things. They build up of lent inside the heating ventilation systems that just go within itself. The fan motor seizes and so does the bearings making it unable to rotate. Thank you. Shawn **

I have 3 homes. My favorite is the Fisher & Paykel drawers. Efficient. The deep drawers hold everything. Large pots and tall wine glasses. The Asko will Not hold tall glasses. The silverware basket is not deep enough to hold silverware. And the start time of 2 to 4 sec is not enough. It was recommended by Sub-Zero which I am a huge fan. A KitchenAid would be better. If I could I would replace this piece of junk. Very disappointed in Dallas!!!

Our builder installed Asko dishwasher from Sub-Zero, it had broken soap dispenser. It took them 3 weeks to replace it, then 2 months later start button quit working and it took another 3 weeks to get it replaced.

Overall the Asko washer and dryer we have is incredibly perfect. They are reliable and fit neat in a 2'x2' space stacked. The only complaint is that they are super expensive and expensive to repair. For example, we needed to repair the dryer and the installation of a simple fan belt cost $600.

Water stays in bottom of washer after a run through. Water doesn’t completely drain. Mainly in cup at bottom. Has anyone had that problem? Is it normal? That’s after a load run through. It is an older Asko. I have turner off breaker for 30 seconds. And, have run through with vinegar and hot water. Checked catcher for residue. Checked drain pipe. Any ideas?

My dishwasher caught fire in the middle of the night on February 8th 2018... 10 months later and we still have not heard from them as to what the cause was. The dishwasher was supposed to be jointly dismantled by my insurance company and Asko. Asko is missing in action. They will not return any calls or send a representative. I had to get my children out in -15 weather when it caught fire... Our builders and insurance company were the only ones that have helped us. DO NOT BUY from ASKO.

It has a little tray to put sharp knives in. You can wash top or bottom shelf. The silverware basket can be removed-easier to put the silverware away. Dishes have always come out clean!

We bought an Asko dishwasher 2 years ago and it has failed to wash dishes properly since new. We have been trying to seek a resolution for this problem for years and have been fobbed off with a list of reasons for why the problems exist. On the first callout, the technician altered the water level. They have said that Asko deliberately set water levels low so Asko can get a better water efficiency rating. We have been told that Asko is not made for Australian conditions, they have suggested that we use too little or too much powder, there may be blockages or twists in hoses. Apparently they found fault in the motherboard which was changed, now they say it is the heating module. NONE of these fixes have solved the problem and the service department are difficult to get hold of and one was actually rude. At this point, we would definitely not recommend buying an Asko dishwasher.

This is a seriously overpriced machine (Asko Dishwasher) for what it does -- and doesn't do! It's not as quiet as a Bosch, it doesn't clean as well as a Kitchen Aid. Worst of all, reliability and service are through the floor -- it malfunctions, the servicemen don't know how to fix it, even with error codes, they scratch and dent it when they attempt repairs, and replacement parts take forever. I have had to wait two weeks for an uncertain repair. You may think these are made in Sweden, but they're actually made in Slovenia, as a result of a bankruptcy (well deserved) of the original company. I HATE my ASKO, the manufacturer, and the service people! AVOID THIS BRAND!!!

We bought an ASKO W6884 ECO washing machine which worked well until just over two years old and out of warranty, it started making slits in clothing amid a loud squeaking noise. I contacted ASKO who sent a service man costing $100, he telling me that the machine needed a new drive belt which would take a few days and cost $200. When he rang to return with this part, he asked me to disconnect the machine and have it ready for him, out from the cabinetry where I'd paid ASKO to install it when we bought it. I declined, politely telling him that it was his job.

Expensive and until now reliable 5 year old Asko W6444 front loading washing machine (purchased Oct. 2012). In May 2017 the gap seal burst out of machine door while machine was on. Contacted Asko to request a technician to come out. I explained what had happened. Person on phone said "we know about that problem". He said there is a Youtube video that we can watch explaining how to replace the seal ourselves and that way save a technician coming out. I asked if perhaps the seal had now stretched and might come off again. He said "it is a bit of a design fault". We watched the video and couldn't do it. Rang them again. The woman said we would have to pay for a technician to come out. I said "That's unfair because I was told it was a design fault". She repeated that we would have to pay. We needed the machine fixed and so I said "Alright, we'll pay in the first instance but I will take it further".

We have done everything including having the rep visit our home and our Asko dishwasher either fails to dry the dishes or the detergent holder fails to open. This is our second Asko. The old one performed flawlessly for several years before finally wearing out. The new one is terrible and we cannot recommend it even though the company has tried to rectify the issues up to but NOT including replacing the unit. We will never buy another Asko appliance.

My oven is five years old. The interior light exploded when the door was opened while the oven was off. This required a replacement light. The tech came, replaced the light. Went to leave and I asked him why the light would now not turn off. After much fiddling he decided the motherboard was faulty and would need to be replaced. Have waited six weeks to be told they no longer supply spare parts for the oven. I have to buy a new one which they will discount. How amazing that a five year old appliance cannot be repaired. I'll never buy Asko again.

PLEASE DO NOT BUY ASKO APPLIANCES. ASKO are Cheat and will make you pay for after sales service, even if it covered under their warranty. As a lay person, we don't know what they have done, and they charge claiming this is not covered by warranty, claiming these particular repairs Not covered. Unfortunately Fair Trading also couldn't do anything. Once Again--Boycott ASKO.

In March 2015 I purchased an ASKO Dishwasher D5644. Purchase Date 23-3-15. Invoice ** from Domain Warrawong Sales person Robin. My ASKO dishwasher was delivered with front door damaged. I tried to contact the delivery guy to immediately return to my home and take my damaged dishwasher but wasnt able to contact him. After endless phone calls, emails to ASKO to supply me with a whole new dishwasher as a package in good working condition and quality, Sales Co-ordinator Rachael ** notified me via email that I will be only getting a replacement door panel. That Regional Appliances will be in touch to replace the door. I wasnt granted new dishwasher which I was terribly upset about.

We decided to spend $2000 on a dishwasher for quality and a product that would last. This was not the case with ASKO! The dishwasher failed just after the two year mark. Our local ASKO serviceman came out and said the circuit board was broken and possibly the pump and he would look into replacements. The company did not call back, after two months I phoned them to ask what was being done, they said they would look into it and call back. I have not heard back from them, this business is called APTCO. Our issues were also logged with ASKO which they have done nothing about. So disappointed in this company and the product! A higher price tag does not get quality, customer support, and service.

This machine died after 5 years but started breaking down after 4 years. ASKO provided me with a new control board after I complained but the machine stopped working after 5 weeks. ASKO sent a repairman to my house to fix the machine but despite his belief that he had fixed it, he hadn't. I have seen many complaints on the internet about this model. I gather it has been withdrawn. ASKO make no attempt to compensate people for selling a substandard product.

When I first bought this item, the dashboard was faulty giving me an F4 signal, when there was no problem with the water supply. The next problem I had was the spinning. The washer would stop spinning. I booked a services, the guy took over 2 hours to fix it. Paid over $200 for the service. When he leaves the spinning is fixed and washer starts making noises. I call him up and he tells me the noise will go in a few days when whatever it is inside will go down the coin whole. Well the noise didn't go and guess what my washer isn't spinning any more less than two months after the service. So I call him up wanting to know answers and how typical it is of him to say I need to book another service.

We replaced a cheap 20 year old Kenmore dishwasher to upgrade to a stainless, expensive ASKO dishwasher # 5233. The old dishwasher worked perfectly but we bought the Asko as recommended by the P.C. Richard & Son salesman and we liked the idea of Swedish made vs Asian built. Well since day one it's been a complete disappointment. We have had repairmen in and they find nothing to repair. It's due to a design flaw. I even put the extended post cycle on to give more cleaning time and that doesn't help. I would strongly suggest to anyone buying a new dishwasher NOT to buy Asko.

Purchased ASKO front loading washing machine W6444 in April 2013 at a cost of $1499. Only 2 1/2 years old and a part of the front door cover flew off whilst on a spin cycle. A large crack has now appeared on the door. The detergent dispenser also leaks. Contacted ASKO on their 1300 number but was given the run around and disconnected. Followed up with an email to ASKO Australia explaining the problem but have received no response even though their website guarantees same day or next day response. Would never purchase another ASKO product.

We purchased washer, dryer, dishwasher. All of these appliances stopped working within five years. The cost to repair washer, $600.00 to start. Dryer $500.00, dishwasher still waiting for estimate. Have decided to simply purchase new products from a different manufacturer. Would never, never, never again purchase this brand. ASKO appliances are totally unreliable.

Terrible experience with Asko D5233. So disappointed in this dishwasher. We purchased it due to salesperson recommendation and a general appreciation for Swedish-made products. Our dishwasher needed multiple repairs within the first year - the only Asko-approved repair company came out and claimed there was nothing wrong, but we could see that there was food left on plates and major spotting. Repair person blamed it on the fact that the hot water took too long to get to the washer. Ridiculous, but we ran the hot water at the sink until it was hot, then ran the dishwasher and we got the same results.

We purchased an induction hotplate and oven 4 yrs. ago and have had numerous things go wrong with the left side of the hotplate. This happened even from the first day of installation and all we had from Asko was repair instead of replacing a faulty product. And now it has gone wrong again with the left side and the cost is in excess of $700. This is not what was expected with this company and is not good customer relations.

I bought a dishwasher in November 2015. In March 2015 the pump stop and the water stay in the dishwasher. I call for "service" and After 4 times the dishwasher isn't repair. The service is very poor. 3 months passed and I'm still waiting for a useful dishwasher. Never again...

ASKO dishwasher came with the home we bought. I cannot wait for it to die and because of that it will probably work forever to spite me. It does not clean dishes/glasses on top or bottom racks... silverware is spotty. The supporting prongs on the bottom rack are not tall enough to support plates or bowls so they are constantly falling onto each other cutting off water/soap flow. Only thing good is the availability of doubling the cup racks on the upper rack. I will not ever buy an ASKO anything.

Washer/dryer set are 5 years old. Washer has broken 3 times (Twice the magnet component on the drum broke and once the latch had a short in the switch and wouldn't start). All three of the repairs were under warranty but all took a week or more to be fixed. Now the dryer is broken. Faulty gas valve. No longer under warranty. I wouldn't recommend Asko appliances to anyone.