Vivint Reviews

Salesman was very nice explained very clearly. Tech was very nice and explained very well how to use system.

We've had Vivint for two years but had a house fire in November 2025. Our home was just rebuilt and I was moving things in when I had a knock on the door. It was Ezzra from Vivint. I explained our situation and he immediately got to work on how to get us set back up with Vivint. He was super courteous and truly cared. He had his technician Stephen over at our home within 20 minutes and everything was installed and working within an hour! Talk about quick service! Both gentleman were so sweet and polite. My daughter and I now have the peace of mind that we need for our "new" home. Thank you Vivint!!

Had the pleasure of working with AJ and Keith the technician. My experience was great, they both were very friendly and informative. Any questions I had or was unsure to ask they assisted with ease. Highly recommended.

Great service. The salesman and technician were both very professional and courteous to your needs.

So far good quality connection to real time is amazing. Only thing I could recommend is the sound being louder.

Likely the most dishonest and lazy company I have ever dealt with. First, they lied about the contract length on the phone. The rep who signed us up was "very helpful," but misled us into believing the 5-year term was for "financing" only — not a contract — and that we could cancel anytime. Dishonest right out of the gate. When I called back to ask about it, the rep said, "It's not what was said on the phone, it was in the contract." A company with real integrity, apparently.

We've had Vivint before and changed to ADT. We weren't happy with them because the doorbell wouldn't ring and no one ever helped us get it resolved. So one Sabbath Day Vivint stopped by and we decided to go back to them. They stated they would cancel or payoff our remaining contract with ADT. I'm not sure if they did or not because there was a payment that came out. Anyway they got everything installed other than the garage feature. I had to get another phone because mine was not compatible.

Our technician kept us informed and offered great advice throughout the whole installation. He stayed and made sure we were able to understand how the system works. Overall the quality was superb.

I was very pleased with a previous Vivint system and chose it again for my new home. The installation was smooth and professional. It’s a great system. My only complaint is that you are obligated for five years of monitoring. If you cancel the monitoring you are still on the hook for 50% of the remaining time. Not a good deal at all.

Great and rapid service. The tech explained everything he was going to do before doing it. Then explained how to use the camera, the app exc. He even answered other questions before he left.

Worst customer service EVER, Have now spent over 1hour and 28 minutes the first time and 1 hour 16 minutes the second time. Got transferred 5 times on the first call and three times the second call. Held on the call for 19 minutes to connect with an actual Vivint employee, not a call center employee. The problem was never resolved; Vivint lied to me and did not honor their committed pricing.

Fast installments, no noticeable drill holes they had to make to install my cameras and a lovely gentlemen who handle the installation.

James ** and Cameron (installer) were professional, informative and helpful. The installer forgot to clean up some saw dust and forgot to put away my ladder.

Drew was awesome, got me all set up. Was straight to the point and easy to make a deal with. And all within 3 hrs (if even that long) I had made a deal and my new system was installed and running. Still a new system but seems nice so far, service was QUICK like I said and my wife loves the portable station that lets her view outside at all times.

Everything was explained thoroughly and effectively by Aidan. That same day, everything was installed and up and running within minutes. Thank you so much to the entire team for working with us and helping us feel more secure in our home. The service and equipment are both 10/10!

They were very professional and took care of us. The salesman came to our house and after the paperwork was signed. He had our install set up for the same day.

Everything went smooth and both the sales person and installation tech was very knowledgeable about their job.

As a repeat Customer, I enjoy Vivint. This time the technician was very helpful and knowledgeable, helping us find solutions for our security needs and savings. I had a great experience.

Sales rep Dylon was super relaxed. Not pushy. Explained the services well, and walked through the products, and prices. Answered all my questions. I have confidence in his words, and his intentions. Spencer the install tech explained the best location to drill through my walls to feed wires to cameras. He trained me how to use the LCD control panel and the settings to secure my home. Worked the entire time, and didn't loiter around my home. Finished in a timely manner. I trust in his install, and have confidence in him avoiding any damage to my electrical or utility lines inside my wall. He siliconed the drill holes inside and outside to prevent insect and water getting into my home. I have confidence in his work. Overall 5 out of 5 stars for both individuals. Overall 5 out of 5 stars.

Ram was very knowledgeable and treated me with kindness. I will recommend any one I can.

I love it so far. I can see a good range on all my cameras & the tablet screen is easy to use. Can talk both ways. Alerts are fast.

It was done very fast. I am still viewing the work. I believe it was done properly.

Excellent install and service, all questions answered. Professional and clean, with a lot of respect and care taken for property and home. Explained the new system and went the extra mile to make sure I was happy and setup. I am very comfortable with the purchase and the installation was top rate! Glad I made the upgrade to a better system and world class team.

Very nice & good customer service. Explained everything. Gave me a contract # if I have more questions.

We purchased service from Vivint on Tuesday, August 11, 2026. The sales representative was good. The issue was the installer. He couldn’t complete the installation due to not having correct equipment. Doorbell does not work; the garage light is not connected. We were told he would return today to complete our installation 8-12-26. He did not. We now wait another day for completion installation 8-13/26.

Great System installation and Good explanations on how system works

Zeke was absolutely amazing! I was a little annoyed with the wait (my appointment was for 8am-12pm and the service began after 1pm). It was a little unfortunate as I had to pick little ones up from school. Zeke was extremely patient and helpful. He set up the system and showed me how to use it. I do wish I wasn’t rushed for time as I did have a little more questions, however I’m sure I’ll be about to navigate it. I gave 4 out of 5 only because the time for the appointment wasn’t met. However, the service was great! Thanks Zeke!

The sales rep and installer were excellent!! They explained the system thoroughly and didn’t rush through the process.

Great work. Quick and efficient.. Tech did a very good job articulating the process to use the system!!

Ashton our technician was awesome, friendly, professional, polite, patient, easy to work with and has a pleasant attitude. He arrived in timely manner, called ahead of time. Installation was neatly done, debris was picked up, Ashton respected our home and handled everything properly and with care. He was very knowledgeable and after everything was installed he navigated us through the process of setting up our phone app and wall panel. All instructions were provided clearly and concisely. KUDOS to Ashton.

Conrad was a great technician that was respectful and very patient with us gathering our information and helping and waiting for us to get things together. He was very helpful and upfront and honest with every question we had to ask. I highly recommend for anyone to want service through Vivint to go through with them. They’re great service with no interruptions, high quality and great equipment.

My Vivint specialist was remarkably accurate, intuitive very much so phenomenal. He walked me through everything step by step. He explained everything. I had a wonderful experience.

Super helpful tech. Was communicative about my package and details.

Really helpful. Literally the best!!! Helped me attempt to get my cat out of tree

Great job, very happy, tech was very friendly and very knowledgeable.

My experience has been excellent. The customer service representative answered all of my questions and gave me an outstanding price. The technician Centric ** was outstanding. He explained each feature and was very friendly. I will be recommending Vivint to my friends and family.

I had a great experience with my Vivint home security installation. The installation was professional, efficient, and well organized. The technician, Daniel, was knowledgeable, friendly, and took the time to explain how everything works. The system was set up perfectly, and I feel much more secure knowing my home is protected. Highly recommend Vivint for anyone looking for a reliable home security system!

I love the system that I have. I can see more than what I was seeing with my old device

Very nice and efficient and professional. They helped a lot and I feel secure now.

Everything's great. The installer was excellent. He was kind and worked very hard at his job.

Marco was our technician and he was 100/10. Very professional and helpful quick and efficient. I would highly recommend Vivint security.

Amazing, helpful experience. Super friendly and helpful service.

Connie was great. She fixed the door bell and did the garage install. She did a great job with the install and showing me how to toggle between my house and garage on the app.

Ali was very clear of placement options for best angles and gave consideration to minimize damage to property. He answered any questions or concerns that were right up during explanation and installation. He was able to work around the internet issues I was having and is willing to return to complete setup once internet is restored. His patience and devotion to complete his tasks is commendable and appreciated.

I really appreciate how quick and easy it was to sign up and have a tech come out to our house to bring our system up on line. Thank you to the staff at Vivint and to Brian our tech.

Very happy with the service. Technicians were friendly and efficient. They explained every question I had for them.

I was very impressed with the quality and the time it took to hook up my cameras in and around my house. Loving the fact that I can control the thermostat is a plus. The guys who installed it were very professional and did a wonderful job.

I am a very successful customer, and I will recommend anyone.

Great customer service and fantastic equipment. Great audio and visual quality with the cameras even at night.

Technician went over everything. Explained everything. Went well and I’m satisfied.

Thank you so much Paulo for your excellent service! On a hectic move-in day, you were flexible with our family and were able to ensure home safety by the end of the day so we could sleep safely!

Vivint does provide all the equipment and services as advertised but just know what they are really selling is a nearly $3,000 loan or line of credit for a third party. Vivint will provide their services but you are now on the hook, and so is your credit score, to pay off a loan with another company.

This is being a great experience so far, good service and great representatives!

Excellent service. Quick installation and helpful demo.

Great customer service and quick install to the home.

Cal was very nice and explained everything to the point I felt comfortable getting my security system installed. And didn't try to sell me things I didn’t need, and he was able to do same day install.

The salesman Alex who came to my door was professional, easy going and very transparent with the services he was providing. The products are outstanding with a remarkably budget friendly price. Overall the entire process took about 3 hours and the other guys who installed the equipment were equally professional and easy going! They all did a fantastic, efficient job. I’m already overjoyed with the benefits of the products.

I would like to give a huge S/O to Zach my installer for coming out and doing an amazing job and showing great customer service. That’s a great guy. I recommend him to anyone…

Amazing technician educated me and installed cameras where they would be most beneficial. Great service and highly recommend!!!

If Vivint knocks on your door - tell them go away! I regret doing business w/ this company.

Everything was going wonderful until I saw the technician who installed our system damaged a wood plank on our brand new house. This is completely ruined our entire experience.

I had thoughts of an alarm, looking into this field, I call, my wireless network. Surprise they referred myself to Vivint, where I meet the most wonderful persons, that explain in details, of what I was asking of, to my discovery, vivint had what I needed for my residency, my angent, before, Ms. Elizabeth was absolutely great, Marcos explain also in details, great group of person, Ms. Elizabeth also explain in details in case I have more questions. Plan was great for myself. The beautiful ways all were explaining, the progress was a total, success, all were for me and my satisfaction.

Keep up the great work. I'm still in decisions because I'm a new client

I was very impressed with how quickly the installation of my service was scheduled. Kyle was very helpful and handled my installation with a high level of professionalism that is almost extinct and he was very motivated and excited to get the job done!

Derrick and Cody were great!! Sales pitch was awesome, It didn’t take long to install. They were very helpful and respectful. System is easy to use. Most of all , Cody cleaned up everything after installing the system! Thanks again guys!!

Alex was very thorough while explaining security cameras and the recording. He was very informative about other competitors. He had taken his time to show me a demo. Very professional and detailed about the alarm system.

The workers that came to me was very amazing, helped me learn how to use the system and explained everything to me. The energy was amazing.😃I will be recommending to friends and family.

Very helpful, they explain well, guide you through the process very clear, very humble workers

I have gone back to Vivint from ADT. Yes the price at Vivint are higher but what price you pay for to have reliable security? From the minute of install I feel a sense of relief. Hudson was very informative and didn't feel pressured except for the install being the same day. Most people would love that. I didn't. Now I'm glad it's done and over with. Hudson is a great representative of Vivint.

The sales rep was nice and friendly. The technician was also nice and friendly. He was very helpful and understanding of what was needed. Everyone I spoke with was very respectful.

Vivint honestly is a very simple system to have. It's simple to work with, but definitely is simple on what it can do for you. Gives you pretty much everything you need to monitor your home and even a bit more.

Excellent job on my security system. Thanks a lot, again, thanks.

The installer was very friendly and worked with us with our schedules to install the products.

Both the tech and Luscious were very professional. Luscious took his time explaining what we were buying and was very personable. The tech was very patient going through the obstacles he faced while trying to install the security system into our older home lol.

The tech was very knowledgeable, helpful and fast service!

The installation of our system was excellent and professional. The technician was very knowledgeable of his work and patient with us when explaining how everything works.

Both guys that help was amazing, respectful and they help us understand how to use the product.

It's very professional and efficient. My technician was very efficient in explaining the whole system to me.

Jaime was very helpful and very awesome. He answered all questions with professionalism and displayed very professional knowledge!!

Worst company ever refuses to cover the cost of equipment that they said they would they lie about a lot of stuff and I do not like being lied to. They refuse to cover cost. They refuse to cancel the account that if you used to do a lot of stuff do not buy their product

I finally decided to quit being cheap & get a better cameras /alarm system. I had a great experience! My technician had excellent customer service, was very knowledgeable about the product, and completed the installation in a timely manner. I highly recommend.

Was the best experience and not a dull moment. Down to earth and can understand any topic.

Israel was great. Friendly, professional, communicative, efficient and respectful.

Hello everyone! We just got a new smart home system through Vivint, where I can control my house through my phone, see who’s at my door through the doorbell camera, also keep an eye on my cars with the new outdoor cameras with the new spotlight that work without the WiFi. The rep that helped us Alexis was amazing, very professional and took the time to explain all the details of the promotion. The installation team was at our home within an hour and the team was very polite and professional. Installation team did an amazing job explaining set up as well as were very careful with installation process He will take care of you as long as you qualify, we did it and thought you might like it too.

The guys were friendly and very professional. They worked with us as to where the cameras would best work for us. Joshua and Mike explained the cost and how the system worked in a way that we understood everything. We would highly recommended them to friends and family.

Both the tech and the salesman was great. Vvery knowledgeable and helpful.

My representative was very cool and nice, very informative and I love the service.

I asked for my installation to be scheduled for the next day since it was after 7pm when the salesman came to my home. I was told "oh you have a small order. We can knock it out tonight." Yea 10:47 pm! I have an infant! & had work at 3am! When I went to read the paperwork over it says "if you agree to same day installation you must pay a 50% retainer if you cancel" so basically I was forced a same day installation so they won't lose money if I cancel! Not to mention the tech didn't have everything I ordered and had to come back the next day to finish!

Jaime was a great sales representative! He explained everything perfectly and we appreciate him for getting our family just what we needed! The service man who also installed within the same day was respectful and very efficient! We love our new security system and would definitely recommend Vivint!

Sales team air, customer service, and installation no issues.

My experience with Vivint was great. The sales rep and the installation crew were very helpful and friendly. The installation was done very quickly.

Adrian, was awesome. Outside salesman was honest and polite and professional. Because of him I’m a customer for life.

The company is amazing. They took the time to explain everything I needed to know late into the night and made sure I knew how to work the system before they left. I would recommend them to everyone.

Had a guy come out to inform me we had an upgrade showing in the system. We set up a schedule for tech to come out and install. He showed up an hour late and then after installing 75% of the upgrade, Vivint said now that my service had been terminated and I had to do the approval process all over again. Like I said in the system when then salesman came out said everything was good just to tell me Never mind after installation had already began. My Google Nest thermostat that was set up before through Vivint is no longer connected. Tech did not leave my house until after 10:30pm. The whole situation has left me super frustrated with how everything went down and Vivint has not tried to make it right. If I had known all of this before I would have not gotten it. Vivint put me in a bad situation where I had to cancel plans and then everything that had been stated is no longer. Extremely unhappy.

Shaun was mannerable, knowledgeable and very pleasant.

I had an excellent experience with Vivint from start to finish. Nick, the sales representative, was incredibly kind, patient, and knowledgeable. He took the time to explain everything thoroughly, making sure I understood all the important details without ever making me feel rushed. The service was also impressively fast. Cesar arrived at my home quickly and was just as kind, professional, and efficient throughout the installation process. Overall, the entire experience was smooth, welcoming, and stress-free. I highly recommend Vivint and would happily give them a 10/10 for their outstanding customer service and professionalism.

Vivint is great from start to finish! We are in love with the service friendly uniformed employees. Joe (the salesman) was very friendly and detailed. He gave us a demo and showed us what it would look like if we had the service. I was very impressed! Adrian (the technician) was a beast! He was in and out in no time! We are very impressed. Thank you guys so much!

I had a great experience with my Vivint installation! Tanner was the technician who came out, and he was fantastic. He was very polite, professional, and incredibly thorough throughout the entire installation process. He took the time to explain everything, made sure everything was set up correctly, and answered all of my questions. I really appreciated his attention to detail and excellent customer service. Thank you, Tanner, for making the experience so easy!

Xavier assisted me with signing up for Vivint. Xavier provided great services and He was very generous. Xavier provided great customer services. The technician provided great services with the installation process. The technician provided excellent customer service. The equipment is in great condition. The camera view is excellent.

The review was perfect, and everything works perfectly, and yeah, I loved it. 🤩🤩

The presale process was not as helpful as I needed it to be. It was more about putting a list together of what equipment was needed without being able to assist on site to discuss options to provide the level of security we needed. The good news is that the installer took his time discussing options carefully so we were able to make educated decisions. He was great from beginning to end including training and connecting all devices we own with the app. Great experience. We got what we needed! I am glad I did not opt out with presale experience.

John was an excellent installer. Very professional, knowledgeable and patient. He explained how my system works with the app as well as the control panel. Will recommend. 👌 👍 👏

I was able to get in contact with an agent within a short time and was provided straightforward information about the products and packages. I was able to get a same day appointment for installation. The installer was professional friendly and personable. My system is easy to use. Would definitely recommend 😊

Very informative, polite and clear about what everything does. They set everything up based on what’s best to secure your home. Very pleased with the service

I was expecting a new security company, because I was going through 7 years with a company (Cox)… with problems, signal, bad installation of a new house and many excuses, Vivint looks like I need to be super happy and then a young professional LOGAN who has been patient with my excellent English and he demonstrates a great job and knowledge of his work.

I could not have been any more pleased with the two young men. The Salesman and the installer were very polite and thorough in explaining and making sure I understood.

Apparently Canceling Vivint Requires a Congressional Hearing. Today I had the absolute pleasure of trying to cancel my Vivint security service. What I thought would be a simple phone call—“I’d like to cancel my service”—turned into a 96-minute hostage negotiation involving EIGHT different people. Yes. Ninety-six minutes. Eight people. To cancel a security system. Vivint apparently has developed a fascinating business model where the easiest part of becoming a customer is signing up, and the hardest part is escaping.

Denerr not only arrived on time but he was very professional and very knowledgeable on every product that Vivint offers. He walked throughout my home making sure that he was very aware of every single aspect of what needed to be handled and provided us with more than enough information to make sure that we were confident in the products offering even more security devices that we weren’t aware we could use in our home. I’m very happy with the service he provided, and I will definitely refer your company as well as call him back to add more security devices to my home.

Thank you for the great experience, providing for our home security needs! We are very pleased with the process throughout, starting with our sales rep Ethan and finishing with our technician Martin. Both of them were very informative, professional and courteous! We are very happy with our Vivint security system!!

Love the new system, way better than what I had. The young man who installed it was named Gerald, and he was wonderful. He explained everything to me and he had a great personality.

Steven was a great tech, super nice and helpful, explained everything to me about the camera system and showed me how to set everything up, very nice the whole time and very passionate about his job

This is my first time getting Vivint. I am a first home owner. I'm very happy to start this journey. I love how to come in And work very hard to set up everything. Very professional.

The representative Ali was great to talk to about the service and the installation by Jake was excellent.

Please read!!!! I am 50 years old and have never left a review about anything. After my experience with Vivint I have to share how horrible this company is. I'm being completely honest. If anyone needs a home security do not I repeat do not get Vivint. My time with them from the beginning has been a nightmare. During installation the guy put a big hole in the wall and lied about how many years the contract was. Once the contract was over I canceled and they continued to charge me four me after that. I am a business professional and if we conducted business like this we would be fired. Buyers no matter how good you think the deal is or what they offer do not get Vivint.

I’m not sure why I needed to be able to control my thermostat from my phone and the package I got was a little expensive, but luckily the payment/ subscription is decent and my technician was a well of knowledge.

The representative was professional and kind. You can tell that he enjoys his job. Very thorough at explaining my new home security. He is someone that would be identified as a trusted employee. Job well done!

Shakera was extremely professional and organized as we navigated the numerous steps to transfer service.

Alex arrived on time (he got there before I did actually) and was polite, professional and laughed at my lame jokes. He completed the installation and showed me how everything works. We had a few hurdles to navigate, including me not having the wifi yet, and he was able to come up with a solution on the fly. Thank you!

The installation went seamlessly. Everything was clearly directed. The whole process went by quickly, and the technician was a wonderful help.

Awesome service and great customer service. Highly recommended.

Signed up and installed on the same day - sounded great. Unfortunately the installation took 2.5 hrs, they didn't leave until 10:30pm. I had to be up at 5am the next day. We had to vacuum after they left because of the debris left from multiple times in and out as well as from drilling in the doors and walls. During the install they drilled a hole in the siding and didn't use it. We are waiting for a response back from the representative to address this issue (it is now an access point for bees).

Updated on 08/14/2016: Now the drama continues. I called to cancel the cameras and after several emails and text trying to get us to stay they finally decided to approve our cancellation and they would pick up the cameras. They sent us a text giving us the day and time they would arrive and once again they were a no show. Called the company again and after an hour they informed me that the original work order wasn’t completed and that’s why they didn’t come out. They have now scheduled me for another day. This is now the third time they haven’t shown up. Twice to fix the cameras and I once to pick up the cameras. If you’re thinking of buying these cameras I advise you not to. The cameras don’t work and the customer service is awful.

Alex the technician was very knowledgeable and personable. He knew his job. Thank you Alex.

I was with Vivint a few years ago and left based on a bad experience, but after sitting down with Maison, he showed me how the technology has changed for the better and assured me that the customer service has improved, I chose to come back.

The gentleman was very polite, very insightful, and had the best mind for security when it came to mounting the equipment. Everything looks professional and explained the system well.

I am still getting used to it but I like it so far and I am glad I purchased this. Really helpful for a lot of things.

Excellent technicians that installed our system. Patient and knowledgeable, and most of all, respected our home. The tutorial was super helpful that they walked us through and I feel really comfortable with the process. They were fast and did same day install, literally within an hour of purchasing it. Recommended for sure.

Very good experience. Will recommend to friends. The tech was very helpful full and gave info on points for camera wand why due to locations of house.

Our technician (Chris) worked with us, explained the system, installed equipment professionally, helped us troubleshoot our technical problems, gave superior customer service, gave us reassurance that all issues would be ironed out to complete satisfaction. We were very happy. Corbet**-(customer)

Top notch employees, from salesperson to technician. This is my only interaction from any home security agency, and if they aren’t all like this, then what’s the point? BIG DAWGS.💪

Brandon and the technician were great. Very informative and knowledgeable. Would highly recommend to others!

Everyone was super friendly and explained the system to us.

Great customer service. Was Amazing! The technician was very helpful and did a fantastic job.

We got everything we needed and then some. We feel much safer now!

First day and so far so good. This guys are hard working. Caleb the guy that did the installation... Stayed very late because he had to wait for me to get out of work, but he got the job done, thank you so much. ☺️

Excellent sales representative and installer. I was very comfortable with the whole process.

I’ve been with Vivint for over two years now. I think the system works well, for the most part. I think the prices of the equipment are absolutely outrageous. About a month ago, I received two Indoor Camera Pros randomly. Never ordered them. If you log in to your account online, the billing section is vague and does not give you much info. It almost seems like things are too discreet in a way that helps the company take your money.

Vivint employee was very attentive and set up my new account and took the time to show me how to use the system. So far I am pleased with the service.

From making a phone call and signing up to installation, everything went smoothly no complaints that our installer was there exactly when they were scheduled to start. Was very helpful after the system was in going over how to use it. We’re excited to use our new system.

Your representative or outstanding. The one who got me to get the service I think he’s one of the best employees you have. The guy who came out to make sure everything is working very good. Very very good.

The technician was very polite and friendly. I would most definitely recommend his service.

Professional installers were amazing. They described all of our options and explained everything they were doing. They made sure we were satisfied with every products and the setting up. I would definitely recommend.

The service was good, Derek who came over to install my system was very knowledgeable and made sure I was comfortable and would able to use my system to the best of ability.

Sean was great. Guided me through the options and got me to switch from Brinks.

Just had the system installed last evening, so I haven't had the chance to get used to all the features. I can say from beginning to end, the process was smooth and very professional!!!

Great service! Would definitely call back for help again! Ask for Theresa!

I was told I could have the equipment installed for a week free trial. 4 days later when I decide I don't want it anymore I call to get it canceled and I'm being told that by chance to have it canceled already passed and now I have to pay the full price to get rid of it. The sales person who lied to me was named Alec. Do not trust him because he will lie to you to get a sale.

Mike ** was an outstanding technician. Very informative, helpful, and thorough! I wish I could give him a higher score than a 10!!

They were very kind and attentive, supporting me every step of the way; they offered me equipment I hadn't originally considered to help make my business more secure, and were always there to answer any questions.

These guys were very knowledgeable about the product and walked me right through it.