Sonos Reviews

I love my new Sonos speaker. I'm not a huge techie person, but the setup was easy and I did it myself! The sound is terrific. I was able to easily connect my IPad, which has all my playlists on it, and I'm super happy about that!! Highly recommend the Sonos products.

We went to Best Buy with the intention of purchasing a Sonos Beam sound bar, however after listening to the Arc Ultra, we could not leave with one of those and a Sub Mini Subwoofer! We learned a lot about the Sonos products while we were there - so much so that we ended up purchasing a new TV to take advantage of the quality sound. Once we got it all set up in our room, we have not regretted our purchases once! It's absolutely AMAZING! Even though our room space is small, my husband thinks we need the Era 300 rear speakers to complete the sound experience. We are hoping they go on sale sometime soon because they are quite expensive - especially considering our other recent purchases. :-)

The Ray is a good soundbar. We bought this for a bedroom tv and it works well. Setup with the app was very easy, it connected to the tv instantly. We like the night mode and the voice enhancement features. This is not a “blow you out of your seat” soundbar but it performs well within its abilities. Very happy with our purchase.

The sound is good. The setting for voice enhancement is subtle but works well. I’d buy a subwoofer if it weren’t so expensive. For some reason the sound gets completely turned to Zero each time we turn the TV off. I wish it would not do that.

Love my Arc Ultra, simply amazing sound and easy to use. 2 era 300s are my next purchase. My tv viewing and music listening experience has gone from 0 to 10. The Bass is superb but not overwhelming. Sounds flow so well. I’m a SONOS family member now.

What an amazing Sound Bar!!! We are truly enjoying every minute of our wonderful Sonos purchase. Thank you for all your Company does for customers like us. We are in our 70's... Sonos made our day, our week, our month... our life a bit brighter!!!

Good luck with a device being moved or regrouped being found on the system. Might as well throw it out the window. Great sound but good luck having sound streamed and the speakers connecting. Every time I open the app, I shudder in fear and anger.

I will never recommend SONOS to anyone. The product probably is OK but customer service really sucks. After receiving my order from UPS I realized that it was not what I wanted due to size and weight. I've been trying to get return labels for the 4 separate boxes for two weeks and after being transferred to someone else every time, they expect me to send system with the same label on each one. Well UPS won't take it that way. They shipped to my house with different label on each box with a different "tracking number". Don't know how this will end up but if not resolved very soon I will be forced to get legal help. I'd be very cautious about buying from this company.

Really disappointed with my brand new era 300. It's a nice speaker of course, but it spends more time offline with no helpful status or troubleshooting indicators. Just try again tomorrow. Would really be nice if there was a reboot button at least. Or a human to talk to.

I bought a full system including arc ultra era 300 rears sub and remotes. I have had trouble since day 1 with one of my eras remotes. Numerous trouble tickets. Hours diagnosing why it was my fault. Last straw was when I spent 1.5 hours on the phone doing everything they asked only to finally have them FINALLY agree that the speaker was defective. Now I have to return it to them for a replace but have to return the bad one at my risk if there is damage. THEN they will send me a replacement. Total BS. Done with Sonos. Never again.