Hitachi TV Reviews

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About Hitachi TV

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Hitachi Air Conditioners manufactures climate control systems for residential and commercial use. Its product range includes split, window, and portable air conditioners.

Pros
  • Excellent picture quality
  • User-friendly setup
  • Good value for money
Cons
  • Frequent repairs needed
  • Poor customer service
  • Short warranty period

Hitachi TV Reviews

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    Page 3 Reviews 40 - 240
    Verified purchase
    Customer ServiceInstallation & Setup

    Reviewed Oct. 17, 2016

    My Hitachi TV started having issues after 5 months. TV is still under warranty, so I called Hitachi and they sent a repairman. The new part they installed didn't fix the problem. Called them back and they said they would replace the unit if it was in stock in their warehouse or send me a check to refund the purchase price.. They sent me paperwork that I signed and returned. I received a call two weeks ago saying that they had the replacement and it was being shipped FedEx two day. They said they'd call back when my tracking number was generated.

    Waited a week. No call, so I called them. They said they were waiting on the warehouse. Waited a few more days, called back today. Their excuse was that they ran out of boxes to ship the TV in and hoped to have some next week. They're lying. I don't believe they have a warehouse full of TV's without boxes. I'll never ever buy anything Hitachi again.

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    Verified purchase
    Customer Service

    Reviewed Sept. 12, 2016

    This TV was purchased from Sam's Club for use in a business. We hooked the TV up to a video conferencing unit on a commercial high-grade surge protector on a very stable 800.00 commercial TV stand. The TV was only used for an hour on 3 occasions. On the third time being used, the screen turned to just colored lines going up and down the screen. Knowing that the TV was only a few months old and we had all of our receipts, we should have nothing to worry about. HOWEVER when I contacted HITACHI to have the TV repaired they informed me that because a business had purchased the TV that the warranty was no longer valid and they would not replace or repair the TV. I was SHOCKED!! I have never heard of a manufacturer doing this.

    I can only say DO NOT BUY HITACHI PRODUCTS!!! This is ludicrous behavior from a manufacturer of a product being sold by Sam's Club who sells to business. We have contacted and are in contact with Sam's Club to let them know what is going on with this manufacturer. They should not sell products from this manufacturer if this is how they treat their customers. I personally recommend to hundreds of business, products on a regular basis. I will recommend that HITACHI PRODUCTS NOT EVER be purchased under ANY circumstances as this is not the kind of support I wish anyone to have to deal with EVER. What else can I say but DO NOT BUY HITACHI PRODUCTS as they don't care and don't support the products they sell. You would be throwing your money in the trash by purchasing HITACHI Products. This is an absolutely unbelievable response too from a company this large in this day and age.

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    Price

    Reviewed Sept. 12, 2016

    I have had my TV now for 6 years and it has been FANTASTIC! Best TV I have ever owned and would recommend to anyone and everyone. It was easy to hook up, has a beautiful picture, and the sound is fantastic. I bought it off of the Walmart website and it was delivered to my store without any problems whatsoever. I just ordered another one the same way I did the first one, only this one is a 65" HDTV with once again a great price. My 40" will go in my bedroom. Thanks HITACHI for a great product.

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    Reviewed Sept. 1, 2016

    I buy a Hitachi tv 32" but there is no option of set the country or language as india or hindi. Thats why I cant able to see the dual audio movie and there is no other option. Please help.

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    Reviewed Aug. 20, 2016

    The TV worked great for one & half years then all of a sudden the picture turned mostly blue & yellow with stripes. Also transparent. I'm not sure what to do. A TV should last longer than that. I do not have any paperwork on the TV.

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    Reviewed Aug. 8, 2016

    While under warranty we came home to find our TV on the floor. The leg had broken causing it to fall. The Hitachi company said because it fell on the floor the warranty was no good. When the leg broke what else could happen but for the TV to fall. Bad company if they do not stand behind this. Stay away from them. Also it is a safety issue. A child could have been killed if standing or sitting on the floor when this happens. This is an issue that needs to be made public.

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    Verified purchase
    Customer Service

    Reviewed June 2, 2016

    My TV is only 3 months old. The LED light went out. Hitachi send a TV repairman that said he could not fix it so they were supposed to email me something to sign where I could go get a new TV. This was 2 weeks ago and I still not received anything. I like the TV, I don't like being lied to from their company in California. At this point I want my money back and I never will buy from them ever again.

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    Price

    Reviewed Jan. 21, 2016

    Most expensive TV I EVER bought. The thing is the tv sucks. Freaking horrible. Right speaker blew in 5 months. There's this horrible whining noise coming from the back of the tv. 2400.00 piece of **. No need for a #. I'll never EVER buy a Hitachi again. Funny because they used to be top notch.

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    Reviewed Dec. 28, 2015

    Have owned two, one lasted without any problems for over 12 yrs and we still use the 2nd one. Have had no problems with it. Had it 9-10 yrs. Both large screens and would recommend both.

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    Reviewed Dec. 28, 2015

    We have had our Hitachi Ultravision Rear Projection Large Screen HDTV for over ten years and are still using it. They colors and picture remain great after all these years even though have it on more than ten hours EVERY day. The sound remains excellent without additional speakers. Some of the features include "Magic Focus" that can be used as a self-diagnostic for the picture and the colors seen. It also has Picture in Picture and Side by Side Screens which allow you to watch two football games at the same time. :-) If you like or search for a different program as you watch your favorite show.

    The system also has multiple input options that allows you to have multiple antennas attached or devices such as a VCR, a DVR, and a gaming system with a simple push of the button to switch between devices. If I had to do it all over, I would gladly pay double knowing what I do now for this system! Thank you, take care and may God bless.

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    Reviewed Dec. 28, 2015

    Just recently purchased a Hitachi 24" 1080p for my bedroom. Not a smart TV, but does have HDMI port and RCA jacks for audio. Picture quality is very good, but the audio is horrible. Speakers are only 2w each and are incapable of producing any realistic sound. A sound-bar or external-powered speakers are a must, even for a television that sits at the foot of the bed. TV set-up requires you to choose home mode or retail mode. This is ridiculous. Retail mode supposedly reverts back to default factory settings when powered off. Home mode is supposed to remember your setting choices at shut-down. Since when is a TV engineered to sit on a display shelf in a store instead of being sold to consumers? Home mode doesn't even remember previous volume settings. On start-up, volume is on mute and must be changed immediately to required levels.

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    Reviewed Dec. 28, 2015

    I've bought Hitachi TV 8 years ago and never had complaints. Perfect colors, images, never needed repair, never had any problem. Highly recommended. The technology changes very fast and I am sure there are better televisions now but unit is working well, we'll keep it.

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    Reviewed Dec. 28, 2015

    The TV is of great quality. Mine osba 65" box big screen TV that have been problem and headache free. I have for it TVs and all attachments Hitachi's.

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    Price

    Reviewed Dec. 28, 2015

    My Hitachi TV had a great picture and sound. For 2 years, I couldn't ask for a better television. After that, the problems started and never ended. There was no help from Hitachi. It had a faulty part that I was not aware of until later and I could buy a new one for what it would cost to fix mine. Never will I own a Hitachi again.

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    Reviewed Dec. 28, 2015

    Having been a TV repairman in the past I know that manufacturers fit a weak link in the TV (mainly in the Power Supply Unit) and true to form our PSU failed at about 15 months. I replaced the failed parts and the TV has lasted 7 years up to date without problem. My TV is a Hitachi 50" P50XR01U and has modular boards making it an easy repair job.

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    Verified purchase

    Reviewed Dec. 10, 2015

    I purchased a Hitachi 43" projection TV thru Sears on 01/24/03. We have not had one single problem in 12yrs! It's definitely been the best TV we have owned. I have no idea how many hrs. we have put on this TV, as it is used daily for a number of hrs. To be honest I have been looking for it to fail, but here it is still going into its 13th yr! The model # is 43FDX20B.

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    Customer ServicePrice

    Reviewed Nov. 5, 2015

    If I could give it ZERO stars I would!!! Definitely the worst service ever and I'm not speaking about the customer service but about the replacement protocol. My tv which was still under warranty went out, they referred me to a service center that promised to take care of it in 2 weeks. It took them 2 MONTHS to give the runaround and say it wasn't "cost effective" to fix my tv so they had to send me back to Hitachi. Hitachi had to send my case to "home office" so they could email me a form for my replacement tv. They stated it would take 2-3 business days, it's been 3 Weeks!!! My issue is not resolved. They're very inefficient and every day I call they state that they have no supervisor to speak to, that a supervisor will call me back within 24 hours and they don't!!!

    This issue is affecting my household not just because we don't have our living room tv but because my husband is nagging at me every single day that as a housewife I do not take care of our household needs. My children don't have their living room tv and it pisses me off that NO ONE is able to help me. They can't provide a phone number to home office and they're just sitting on my paperwork doing nothing. I will NEVER buy a Hitachi Tv ever again, definitely the worst experience with a replacement object still under warranty!!!

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    Reviewed July 22, 2015

    My wife and I bought a Hitachi TV on 4/15/2015. I'm unable to register the warranty as Hitachi has unique warranty numbers and I don't have the card. The TV stopped working within 45 DAYS of purchase. I've repeatedly contacted Hitachi to no avail. TV was manufactured LESS than a YEAR ago.

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    Customer ServiceStaff

    Reviewed June 22, 2015

    Hitachi Grass Trimmer Recall. Model No.CG22EAS(SLP) - For the last 3 weeks, I have been calling Hitachi due to the trimmer being recalled. The wait time for customer service is long and when you finally reach an agent they do not know what you are talking about. I had three different agents tell me that my trimmer was not on recall although I had given them my model no. and serial no. that matched the recall number. I waited 3 hours and called back and finally got an agent that took down my information, looked it up and yes he told me that everything matched for the recall due to fire. The agent wrote down all of my personal information and assure me that I would receive a box with all instructions on how to mail my trimmer back. I have never received a box.

    I again called on 6/22/2015 and after waiting for twenty minutes an agent told me that she did not know anything about a recall and again put me on hold for twenty minutes and after 20 minutes another agent answered and looked up my information and said that she couldn't understand why I didn't receive the box. My order was put in again, but she said that if I didn't receive the return box within 8 days that I would have to contact her again. I cannot believe that she said that. This incident has gotten me so sick. I had ordered the Hitachi from Amazon and was surprised that Amazon never informed me about the recall. I will never buy Hitachi products again.

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    Reviewed May 26, 2015

    Hitachi LED screen 55" ultra thin. Bought this thing new 3 years ago if that from Sam's. It developed a round black spot in the bottom corner just recently and has now failed all together. Total crap. Don't waste your money like I did. Whatever happened to products like this lasting. Junk, crap, garbage. Ship it back to manufacturer..... Totally pissed off!

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    Customer Service

    Reviewed March 14, 2015

    Our TV stopped responding to the remote control. We unplugged it and it turned on. It has gotten progressively more difficult to get it to come on. At times we must unplug and replug as much as 8 to 10 times.. It seems as if it will respond every other time to the remote. So you must unplug twice to get a response from it. We're ready to shoot it and buy a different brand.

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    Price

    Reviewed Feb. 7, 2015

    I bought a Hitachi tv from Argos and thought I had a bargain and yes the tv is fine apart from the smart part which is rubbish even with the dongle but it's the remote that really annoys me. It is totally crap and you can't do anything with the tv without the remote. No wonder it was cheap.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 3, 2015

    Bought online from Sam's club. Arrived on time. Took it out of the box, the little white part of the USB port fell out. On the side where you plug in the HDMI cable and USB cable you can see it's in there at an angle instead of straight. Can't even use 2 of the ports. Had it on for 4 hours, it put itself on standby and won't come back on. Called the company and was told to take it back to where I bought it. Nearest Sam's club is 2 hours away. Hitachi people didn't even try to help. Seems to me they would stand behind their products a little better and at least pretend to be concerned about their quality.

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    Customer ServicePrice

    Reviewed Nov. 18, 2014

    HITACHI INSPIRE THE NEXT PLASMA TV P50T501 - We purchased the product from Video 1 in the year of 2007 for $1,499.99. The television worked perfectly until the year of 2013 when we noticed a spot in the middle of the screen. Soon changed shape and grew into the shape of Africa. So in other words no help and round about answers for nothing. The spot has grown over 40% of the TV. I was advised to call a repair person. I did that and was told that the cost for someone to come out to the home would be $99.00 just for them to diagnose the problem. And that in the long run, it would problem cost more than the television original cost to us. Now the television will not boot on even after unplugging to re calibrate the TV. Also there is a blinking (4) lights followed with a pause. NO TV. I will never again purchase HITACHI products. Their customer service is ridiculous..

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    Verified purchase

    Reviewed Nov. 8, 2014

    62VS69A LCD Projection purchased 2007 at REX TV but they are no longer in business. Replaced bulb 3 times now; has blue dots and streaks on left side. Finally bought a new TV. Can't watch it any longer. Looking to fix it, not many repair places .Went to Hitachi website, emailed them to see if they will stand by their many complaints.

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    Reviewed May 13, 2014

    I bought my 43" Hitachi Ultrascan HDTV Projection Color TV (Model 43FDX01B) from my sister in 2007. She bought it sometime in 2005 or 2006 and sold it to me because she lost her job and needed money. I must say that I have never had any problems with it. My only complaint is that I want to get rid of cable and get an indoor antenna but I don't think it has a built-in ATSC Tuner.

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    Reviewed April 16, 2014

    I have used my tv as a monitor to stream live tv and it was great. The other day connected the pc as usual but the screen went light blue. I could see the page - the pc was on but couldn't get the color to go back to normal. The tv is ok in tv mode and I have tried two other leads which do the same thing. Has anyone got any idea what this could be? I have only had the tv just over 2 months. I am not impressed.

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    Reviewed March 17, 2014

    3 yrs. old and the TV (Hitachi Ultravision) keeps cutting off. This is ridiculous. Too late to get money back? After reading the reviews I am very upset I didn't read them before I purchased the TV. Also good to know that I am not the only one out there with the same problem. Although, I feel for them. I too work hard for the $ and I cannot afford to buy a new TV or a lamp bulb. There should be a recall and every gets new bulb replacements or a new TV.

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    Price

    Reviewed Aug. 26, 2013

    This television was purchased in 2008 and in less than 4 years, the screen color has turned blue. I am told its the optical color engine and is expensive to replace and work on. Hitachi should stand behind their product not just say it but actually do it. If this can't be repaired, then the unit should be replaced by Hitachi. It would be outstanding if Hitachi would actually reach out and repair this unit and anyone else who has problems with their product. Hitachi has done nothing to help with this problem. They have stated in not so many words, the television is out of warranty and can't do anything to help.

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    Customer ServicePunctuality & Speed

    Reviewed March 1, 2013

    We bought a Hitachi TV, serial number RL2C004312, model # L40A105E. It went out after about 5 months, but is still under warranty. We called you and were referred to Video Revolution here in Tulsa, Oklahoma for warranty repair. Video Revolution said this was a pretty common problem with this TV, the boards going out. However, these boards are not in stock at Hitachi, and Hitachi has no ETA on getting the parts in. They also require the parts be ordered from them when under warranty, not anyone else.

    I've been without the TV for roughly 3 and a half months. And as of today, there's still no ETA on when they will have this part. We spoke with your warranty department at 1-800-289-0980 again today, and they can't give me a date on when the part will be shipped out. I don't have use of my cable package or the use of my surround sound system I purchased just for this TV. I talked to your warranty department on 12/31/12 with the same results. Again, my TV has been out since the 1st of November 2012, and has been in the repair shop your company specified since 11/15/12.

    In other words, Hitachi TV breaks while under warranty, Hitachi requires parts come from Hitachi, just no ETA on when it will be in existence again. It could be ages and has already been months. I am requesting a new TV at this point. Please have someone call me to address this issue. At this point, it's unacceptable to make a customer wait any longer with no date available for repair. As of 3/1/13, I have not heard back from Hitachi.

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    Customer ServiceSales & Marketing

    Reviewed May 23, 2012

    I purchased a replacement hard drive for my computer with the promise of a $10 mail-in rebate. The rebate information stated the rebate would be provided in the form of a reward card that could be used like a credit card. That's fine with me. However, the rebate information did not state that the reward card had fees attached, $3 per month. I received the Hitachi Global Storage Technologies Visa card in January and it had an expiration date of 07/12. Today, I tried to use the card and discovered that the balance had been reduced to zero. Great scam, Hitachi. It's only $10 but I still feel ripped off and I will never buy Hitachi again. It's no wonder their global sales have dropped so dramatically. Customer service is awful and they are ripping off hard working people like me with cheap scams like this.

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    Customer ServicePriceReliability

    Reviewed March 15, 2012

    I wish to leave feedback on a recordable box I paid £130 for only 9 months ago. Since as little as 3 months after purchase, the remote started being unresponsive regardless of new batteries. Many of the buttons at the top began not working correctly. The box also frequently freezes completely for such long periods of time requiring switching off at the wall to reset when trying to fast forward, rewind or set up a recording despite having 281.8GB free memory and only 38.0GB used on time shift/recordings/timers set. This is quite average usage for me. I'm aware it's not signal related as my other box by another manufacturer works fine. I did not return the box as I had lost my receipt and therefore proof of length of ownership.

    For the cost and the little time I have had this box, I have found it a disappointing purchase and as my first Hitachi product it has put me off future purchases. I have not provided number or address as it is not required for my feedback and an email acknowledgment will suffice.

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    Reviewed March 2, 2012

    For the third time since 2007, my light engine failed. The first one was a warranty, the second I paid for. I love the TV but in these times, I can't afford to repair what is a factory defect. I think Hitachi should take responsibility for this.

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    Price

    Reviewed Feb. 22, 2012

    I bought a Hitachi gas nailer NT 65GS on 15/2/11. I was very happy with it. I clean it regularly, well-looked after and never used roughly. On 16/2/12, it stopped working. I took it to a repair shop and was told the motor needed to be replaced at a cost of $130, half the original price I paid, one day after the year warranty ran out. To say I am dissatisfied is an understatement. I find it incredible. It shouldn't break down so soon after the year is out, it is not a cheap item and is so necessary to my daily working life. This would put me off on purchasing any other Hitachi products in the future. Please let me know how you feel about my situation.

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    Customer Service

    Reviewed Feb. 16, 2012

    I purchased a Hitachi plasma TV in March of 2008 right after its first year of operations in March of 2009. One day it stopped working. I was able to power it on but it went black right away. I contacted Hitachi customer service who was of no help and did not back up their product, saying it was 3 days past the warranty. At that point, they gave me a local TV repair company’s information, who actually charged me $650 to fix the TV. They told me that the power strip had a problem and they have replaced it. Now two years later, I have again got the same issue; the TV has gone black. At this point, I am so frustrated because I don’t want to spend another $650 for the repair of this lemon and again get into the same problems. Hitachi does not back up their products and I will never, ever buy any Hitachi product in my entire life.

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    Customer Service

    Reviewed Jan. 6, 2012

    In 2005 I purchased a 60V500A. I lost my home and had it in storage for almost 3years. When I finally was able to use it, 3 months after watching it, the bulb blew. One month after the bulb was replaced, the TV developed a red blob in the middle of the screen. I lived with that for the last 9 months, and now there is a yellowish cast over the entire screen; and it looks as though the picture is getting darker, fading more and more every day. I called Hitachi, and basically, I'm out of luck. I want to sue them for a replacement television.

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    Reviewed Nov. 17, 2011

    I purchased a Hitachi 60 inch rear projection TV for over $3500. The picture went dull, blue and yellow haze. I have had light engine problem within 3 years. This is obviously bad design, but cheap product means more profit for Hitachi. They have bad consumer relations. I will never ever buy another Hitachi product again.

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    Customer ServiceStaff

    Reviewed Nov. 11, 2011

    I bought a Hitachi Refrigerator Model No. RS31NVND about four and a half years back from Nandilath G-Mart Calicut. The first year, I encountered a problem and as inquired, I got it redressed from an authorized center and I was extremely pleased with their service but now unfortunately as they quit, I was redirected to Athulya Refrigeration Nadakkavu Calicut.

    I was extremely happy with Hitachi and that was the sole reason to buy this refrigerator. When I called the service center, they respond in a very rude manner and this is extremely damaging the reputation of Hitachi and Athulya Refrigeration acts without any commitment to the consumer.

    For the past five months, our refrigerator is not working. We have a function coming up on 13.11.11 and Athulya Refrigeration, Nadakkavu Calicut had assured of getting the work done at least by 12.11.11 and now when I called, they say that it's not possible.

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    Reviewed Oct. 27, 2011

    I have a TV model 60V500A from March 2004. It has developed blue background with large red circle area in middle, so dark colors no longer appear dark in the picture. We paid a lot for this TV and picked it because it had good ratings, but now we see that we are not the only ones who have this problem with our TV.

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    Reviewed Oct. 21, 2011

    I have a 60" Hitachi UltraVision Projection HDTV, model 60V710. I had to change the bulb twice, and now I have to change the bulb again. Another problem is with the light engine. I paid over $3,000 for this TV, plus all the other repairs and costs. Any advice or help out there? Is Hitachi responsible for their products?

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    Customer ServiceCoverage

    Reviewed Oct. 16, 2011

    I bought a Hitachi big screen TV in 2004. I also bought the extended warranty. The lamp went out after a year, then the light engine went out. My warranty covered the repair. As soon as the warranty went out the lamp and light engine went out again. I looked online and discovered that is a typical problem with the television I bought.

    I called Circuit City and they said I need to get the receipt from the repair place. I called Citywide TV (the business that did original repair) they told me they were never paid by Circuit City and they can't find my receipt. Even though Circuit City knows the repair was done, they are leaving it up to me to get the repair place to send them a receipt. They will not look for it. And I'm stuck with a TV that doesn't work after I paid top dollar for it along with a 5 year warranty!

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    Customer ServiceStaff

    Reviewed Sept. 25, 2011

    We bought a three-door Hitachi refrigerator worth 40,000 INR about five months back and it has started leaking from behind. We've registered complaints a number of times. Extremely unsatisfactory services and rude staff.

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    CoverageReliability

    Reviewed Sept. 20, 2011

    If there is a class action suit against Hitachi on their 50-inch rear projection TV with bad optical engine, I would like to know and be included.

    We spent $2800 as well for a television that we were told would last forever. We purchased it from Best Buy, which is now out of business. We replaced the bulb and bought an extended warranty. Thank goodness. The warranty covered the bulb about four times and three light engines. Now we are stuck with a TV that we can't afford to fix.

    Hitachi should be forced to compensate for their defective product. When it was working it was great.

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    Customer Service

    Reviewed Sept. 12, 2011

    I purchased a Hitachi 50V720 model on 02/07/06. I replaced the lamp two times during the first two years and thought that was a bit excessive. I replaced the lamp a third time early this year and now, I am developing the red mist, blue blooms and green streaks I'm reading about all over the internet. I called Hitachi and got the "what are you talking about?" response. I called their authorized repair center and got the same response with the addition of "here's our cost to fix the problem we don't know about". I loved the TV in the beginning (sigh), but I won't be buying another.

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    Reviewed Sept. 7, 2011

    I have a Hitachi 50V710 and I just replaced the bulb. The TV works after about 100 bucks. But now, I have four blue lights right in the middle of my screen--downer for those scary movies. I contacted the manufacturer and they're saying that they can't help. I will never buy with them again.

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    Reliability

    Reviewed Sept. 2, 2011

    If there is a class action suit against Hitachi on their 50-inch rear projection TV with bad optical engine, I would like to know and be included. We spent $2800 for a television that we were told would last forever. We purchased it from Circuit City, which is now out of business. We replaced the bulb and bought an extended warranty. We are now stuck with a piece of expensive junk with a red bulb in the middle to haul off. Is there any recourse? I already purchased a replacement for 1/4 of the price. Hitachi should be forced to compensate for their defective product.

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    Reviewed Aug. 28, 2011

    Eight pm and I can't see a picture on TV. We had a power outage and the TV needs resetting, but I can't get the buttons to move anything that I can get on the screen and they don't have customer service representative on duty at this time. What a bunch of **.

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    Reviewed July 26, 2011

    I purchased a 42 inches ultra thin LCD led from Hitachi last November. On June 24, the TV had sound, but no video.

    The appointment for the technician visit took a week, and only to then find out that the customer service provided the TV technician with the wrong information about my problem.

    It was annoying to find out that the spare part will take another week to arrive, and another couple of days to set up another home visit. Until this day, I dealt with four home visits and defective spare parts were sent, and not even providing some courtesy as a LOANER. I’m paying a cable bill for a TV I don’t have. The case is being reviewed by the "BOARD".

    Today is July 26 and still no response. Hitachi shouldn't be making TV’s, and their policy and procedures do not meet consumer’s satisfaction. I can’t believe a company could get away with selling defective items, and having the privilege of doing whatever they please.

    I will never purchase another Hitachi product again.

    Instead of them working with you, they work against you.

    I also informed the main office of how displeased I am. Why do I have to pay for their CRAPPY TV?

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    Reviewed July 19, 2011

    50" Plasma Hitachi purchased 11/08/08 had a one year warranty from factory stopped working on April 2010. replaced power supply costing 300.00. June of 2011 turn tv on black 2" line on left side of screen 4" from panel no one knows the problen. cost 149.99 to checkout. we will never buy a hitachi tv again. a rip off gave them 2800. plus less than 5 year should be a law to stop this!

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    Reviewed June 20, 2011

    My Hitachi Ultravision 60" HD LCD TV has a greenish/yellow haze. The light engine was replaced 3 years ago. This new problem started 3 months ago. these TV's are defective! I serve in the US Navy on active duty and I cannot afford a $2000 repair bill.

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    Reviewed March 15, 2011

    I had a 46-inch TV purchased on 3/18/10. It had 1 year warranty from factory and it stopped working on 12/11/10. I contacted Sam's Club because I had bought a 2-year extended warranty with the TV. They told me to contact Hitachi due to the fact that it was under their warranty. I did and the Hitachi people told me to call their repair service Audio Video Doctor.

    So I did and they came out a week later on a Thursday. The technician checked it out said that the board was bad and they would have to order one and it would take a couple of weeks to get. Three weeks later, I received a call from the repair people telling me they would be out on the next week. The technician showed up and took the board out of the box and said it was bad and they would have to order another one. I called Hitachi that day and was told that the part didn't come from them and that the service center must have ordered after market part and they would send out a new board. They did it, went to the service center overnight who mailed it. Their representative who took another two weeks to get out there again took it in February. The TV had sat at this point for two months not working.

    I called Hitachi and asked why they would not just send me a new TV. They said they didn't do that and they would get this one fixed if they had to replace every part in the set. Three weeks later, I got a call from the AV Doctor and they told me they were coming out to put a new computer in the TV. On Tuesday, the technician showed up (it's a different one) and he opened it up and checked it out and said a computer was blown out on the power supply and that was the problem all along. I was on the phone with Hitachi again and told them what the repairman said and they asked to speak to the technician.

    I gave him the phone and he spoke with them. He said they were sending the parts. To cut the long story short, they finally got the TV working for now (3/14/11). Three months later, the first guy they sent didn't know what he was doing and he never used a meter of any kind. He only had a laptop and he talked to the technician at Hitachi. The second technician used an OHM meter and found the trouble within ten minutes. It was outrageous. Hitachi should have given me a new TV after 6 weeks but they didn't do that. The quality of their work is questionable at best and their service is substandard to say the least.

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    Reviewed Jan. 8, 2011

    I have a Hitachi TV (Model: 50V715) and for the last two years, the screen has slowly been turning green. I contacted Hitachi when this first started and they said to replace the bulb. I did and that did not help. I called them back and they said that the problem was with the light engine, but since the TV was out of warranty, they could not help. I see that this is a known issue with Hitachi. I will not buy another Hitachi product again. I have a $2,000 piece of junk sitting in my house. For the cost of the repair, I can buy an internet TV.

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    Reviewed Jan. 3, 2011

    I bought a $3,000 TV that Hitachi knowingly made a defective part for (light engine). The TV has a huge red blob in the middle of the screen that is caused by this part. They will not fix it, and they tell me that they only fix it on a case to case basis. This should be illegal! I am unable to watch the TV resulting in unnecessary cable bills and a $3,000 brick in my living room.

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    Reviewed Dec. 22, 2010

    I have a 50v500 that needs a light engine. They give you the run around like they have no idea of what you're talking about. And the internet is lit up like a Christmas tree with complaints about these $4000 paperweights! How do I jump on the bandwagon and get some satisfaction for what is obviously a manufacturer’s poor product? Help please.

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    Reviewed Dec. 12, 2010

    I bought my 50in TV 2004 and in that time, the light engine was replaced three times costing $3450 and replaced the light six times costing $600. Now, the left side of the TV screen has blue line running through it and the right side is turning red. To fix the new problem, it will cost $500. Junk.

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    Reviewed Nov. 29, 2010

    I purchased a Hitachi 55" LCD Rear Projection Television (55VS69A) from Circuit City in late 2007 for about $1,000. Like so many other similar cases I have read online, after about two years, the screen developed a blue haze. It started out as just a line down the left hand side of the screen then over the course of several months, has slowly moved around the screen. Now, it is a full circle around the outside edge of the entire screen (looks like I am watching a program through a spotlight). The colors not affected by the blue haze had also gone bad with everything having a yellowish tint to it.

    I contacted the Hitachi Customer Service in late 2009 and they would not provide any assistance since I could not provide the proof of purchase (and of course, I can't go back to the store for a copy). I got the sense early on in the conversation that they were going to do whatever they could to avoid having to repair their product. It just happened that this was an easy out for them. I have simply been living with the TV the way it is as I am not in the position to spend another $1,000 or more on another television. I'm contemplating purchasing a replacement light engine, which I have found online for $250 but would like to know if there is any other remedy. Oh and I also had the bulb blow at about the same time as the blue haze started to develop and had to replace that for about $190.

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    Reviewed Nov. 26, 2010

    My Projection TV has developed blue dots in the center of the screen. The model is 62VS69A and will be 4 years old in December. I have contacted Hitachi about this problem. No response yet repairs estimate to be around $1000.00. I have spoken with a person from Hitachi at the customer service and she stated that problems have been known about bad engine for some time. She also stated she owns a similar Hitachi TV, had problem with the engine and Hitachi replaced the engine but she had to pay for the labor. I would be happy with that option.

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    Reviewed Nov. 24, 2010

    I own a Hitachi Rear Projection television model 62VS69A that was bought in March 2007. I had to replace the projection lamp twice in 18 months and now have problems with the light engine also. Blue and yellow blob and small blue dots are appearing all over the center of the screen. It’s progressively getting worse. It’s a total waste of my money. This TV is garbage. Knowing other consumers are having the exact same problem without help from Hitachi is very disappointing.

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    Reviewed Nov. 15, 2010

    I purchased a 50-inch Ultravision flat screen and have replaced the lamp three times now. I have put more money in parts for this TV than what the unit would cost brand new. Now, the lamp is blown again, and the light engine now needs replacement. I also own a small tube TV that I have owned for over 20 years and paid $250 for brand new. I have not had to replace anything on it and it works every time I turn it on. Why does a TV that old outperform this new technology? I work extremely hard for the money I earn and take good care of all the things I own. I also have three small children and am finding it tough to make ends meet. Not only am I without a new TV, but now, I am out of $3,600.00 that I spent for the unit and nearly $1,000 for parts and service. I feel extremely violated and taken advantage of. Why are they allowed to get away with this? Is there anything I can do without being stripped of more of my hard-earned money? Or does anyone still care for the little people?

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    Reviewed Nov. 14, 2010

    I have had my Hitachi 50VS69A Rear Projection Television in 2008 and now I am being told that I need to pay 300.00 to replace the lamp projection unit. This TV is only three years old and whenever it is on, it cuts off over and over again. It will not stay on. I paid 2000.00 dollars for this TV and it states that this TV will give you years of services. I have had only three years.

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    Reviewed Nov. 10, 2010

    I have a Hitachi 50V720 rear projection TV that I bought back at the end of 2005. It has developed a blue haze. The result is a defective light engine. This is according to the repair person I called, through Hitachi customer service, who came out to my house and cost me $96.44 with tax. He said he's been replacing a lot of them. The repairman said he wouldn't buy a Hitachi and wouldn't recommend anyone buy one. How about that even the repairmen are passing on the word. I called back to Hitachi and got no help from them. They said I needed to mail in my original receipt for the purchase of the TV, the estimate from the repairman and a letter explaining why I thought it should be repaired out of warranty. I mailed this three weeks ago and no response, so I called the customer service dept again which by the way, they will not let you talk to a supervisor, just the dummy who answers the phone and tells you they can't do anything for you.

    I wish I had a job like that. Imagine getting paid to answer calls all day and tell everyone that you can't help them, can't transfer them to anyone who can help them and just give them an address to mail in a complaint. Great customer service, Hitachi. She advised me today that it takes up to 45-60 Business days before Hitachi will get back to you once you mail all your paperwork in. I told her that was 3 months. No one told me that the first time. I said that no one at Hitachi cares about their customers and she said, "Oh, I didn't say I didn't care." What do you call that when you can't give someone an answer to their complaint for 3 months. She also indicates that she can't transfer you to anyone who cares that's because there is no one who cares at Hitachi. She made it sound like I had such an "Old" TV. She said she has a beautiful Hitachi plasma TV in her living room. Yeah, just what I wanted to hear. I said, "Yeah, you don't have a defective one do you? Well, I do and I don't think anyone at Hitachi really cares."

    Now that I read all these other complaints, I do know they don't care and I probably won't hear from them. I plan on buying a new one during the holidays probably for less than it will be to fix this one. Estimated cost was $482.63 for the part and $295 for the labor plus tax. It sure won't be a Hitachi and we all need to tell our friends and relatives not to buy a Hitachi either. I don't care if they did fix the problem in their new TVs and their employees are enjoying them. Soon that's the only people who will buy them is someone who works for them. They don't stand behind anything they did in the past even when it's a well known fact and they have horrible customer service on top of that.

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    Reviewed Nov. 10, 2010

    I have a Hitachi 50v720 rear projection LCD TV. I've owned the TV for four years and last year, the bulb went out. Hitachi would not cover the costs of replacement and the bulb cost me $200 to replace. This year, a blue spot is appearing at the center of the screen and also some yellow streaks.

    Many consumers seem to be having the same problem and it looks like it is a problem with the light engine, which costs over $1,000 to repair and replace. Hitachi should be held accountable for their faulty products and offer some sort of reimbursements to consumers. A TV should last more than four years, especially for the amount of money that has been invested in the product.

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    Reviewed Nov. 10, 2010

    I bought a Hitachi rear projection LCD PTV in early 2006 and I paid well over $3,000 for it. The Hitachi Operating Guide that came with the TV states that, "This protective technology should provide years of lasting entertainment from your Hitachi Liquid Crystal Display." It is 2010 and the TV has not worked since 2008.

    In 2007, a large blue light puddle began in the upper right corner of the screen and grew larger and larger until it completely interfered with the picture. By 2008, there was no picture at all. $3,000 is a lot to spend on a TV that Hitachi promises will provide years of lasting entertainment yet only lasted two years. I have been planning to buy a new lamp unit for the TV as the Operating Guide states that if the picture is gone and the red indicator light is flashing, it means that the lamp needs to be replaced.

    The red indicator light is indeed flashing and there is no picture but after reading the massive amount of complaints written by consumers who describe the same faulty functioning, I have decided not to waste my money. I will sue Hitachi and would like to know if there is a class-action suit pending that I can join. I have the TV in my possession and the Operating Guide which is proof enough that Hitachi is lying to consumers and committing fraud.

    The physical damage is a loss of $3,000 plus a television unit due to faulty claims of years of lasting entertainment and faulty workmanship from a company who knowingly sold defective merchandise to unsuspecting consumers.

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    Reviewed Nov. 8, 2010

    Hitachi 55-inch LCD projection TV (model 55VS69A, serial number V6G001366); purchased late 2006. Screen has developed blue dots that have consumed the upper right quadrant of the screen and has spread now throughout the screen covering 40% or more of the entire 55 inches. Picture has become grainier and the color is becoming muted. Hitachi says it is likely a light engine failing and causing the LCD projection to be compromised. My cost will be roughly $1,000 to repair and Hitachi will not assist.

    To have purchase an expensive TV from what I thought was a reputable company and to have a product of this expense fail so early makes me want the old tube TV back. This is crazy that I should have to pay for this. It appears from the many complaints I see that this is a systemic issue with the product; therefore, Hitachi should pay for the repair. If not, their market share will be affected by such wide-spread poor quality. It has affected me that I will never purchase another Hitachi product and will spread the word to all I come in contact with that the product and the company is a poor investment.

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    Reviewed Nov. 5, 2010

    My 50 inch Hitachi projection TV has blue streaks going all over it. It has sound and picture but the streaks are easily seen!

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    Reviewed Oct. 31, 2010

    I purchased a Hitachi 50V500 five years ago and had to replace the Optical Engine after less than one year of use. Now, I'm getting a blue shadow on the right side of the TV and it is spreading where it almost covers half of the screen. I had to go out and purchase a new TV because I was told it would be very expensive to repair the Hitachi. Too many problems.

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    Reviewed Oct. 31, 2010

    I purchased a Hitachi 50V500 5 years ago and had to replace the Optical Engine after less than one year of use. Now I'm getting a blue shadow on the right side of the TV and it is spreading where it almost covers 1/2 of the screen.

    I had to go out and purchase a new TV, because I was told it would be very expensive to repair the Hitachi. Too many problems.

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    Reviewed Oct. 30, 2010

    I purchased a Hitachi LCD Rear Projection TV, model #55VS69A. After 2 years, the bulb went out. Shortly after I replaced the bulb, blue dots appeared all over the screen. Last week, seemingly overnight, a big bluish-yellow blob appeared in the middle of the screen. It is steadily spreading and now covers approximately 80% of my screen. I have read many, many complaints on multiple websites about Hitachi rear projection TVs, not just this model. Hitachi has been completely worthless in dealing with this issue.

    I paid way too much money for this TV to follow it up with bulb replacement then light engine replacement. I will not spend any more money on this piece of junk so the $800 to replace the light engine will be going to a new "non-Hitachi" TV. Hitachi needs to be held accountable for their defective products.

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    Reviewed Oct. 10, 2010

    I purchased a 50-inch Hitachi 50V525E LCD in 2004. In less than 2 years, the optical engine went and the TV had to be replaced. The extended warranty saved me here but replacement was half the price! I’m currently experiencing yellow pixilation on the Ultravision model which was the replacement in '06. Expensive TV for 4 years usage!

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    Reviewed Oct. 4, 2010

    I bought a Hitachi 55vs69a on December 2007. The lamp went out in November of 2008 and replaced it for $160.00. Blue patches showed up on the TV screen a few months after we replaced the lamp. The light engine will cost us $1500 to replace. Now, the lamp has gone out again and its $145.00 to replace. We have decided to buy a new TV and it will not be a Hitachi.

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    Reviewed Oct. 2, 2010

    After about 7 months of owning my Hitachi 50V720 television, I started seeing a red spot on the screen. I called Hitachi and they stated that it was a bad lamp and that it was under warranty, though they would only cover the part this time. After about 8 months, the spot came back again and was worse. I called Hitachi and they told me that the part was out of warranty. I explained to them that the part was bad prior to end of warranty and that they had replaced the part and now it was bad again. They said sorry and then gave me a number as to where to order the lamp and that the lamp was one of the items that goes out about every year or so.

    Well, after 4 years and 6 more lamps, (each time the lamp was lasting less and less) the spot was not only back, but now I could not even see the picture, the red had covered about 80% of the screen. I called Hitachi and explained it to them and they gave me a repair company to call to have the TV looked at. I called the company. After the technician had looked at the TV, he had told me that it was not the lamp that failed, it was actually the light engine. I explained the entire story to the technician and he stated that it was the light engine from the start and that Hitachi has been known to push the customer in another way due to the cost of the light engine and they are completely aware of the faulty part. The light engine is $900.00 and to install it would cost $250.00, totaling $1150.00 to repair a TV that had cost me over $2200.00 when I had bought it. If Hitachi would have repaired the TV the correct way originally, this would not have been an issue.

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    Reviewed Sept. 29, 2010

    I have a 62VS69 Hitachi HD LCD TV that is less than 3 years old and have had to replace the lamp once and now I have a big blue spot in the center of my screen. This is obviously a manufacturer defect and Hitachi should take full responsibility for the parts and the repairs needed.

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    Reviewed Sept. 27, 2010

    We own a Hitachi 60V500A rear projection TV. Like many other Hitachi owners, our optical engine has gone bad. We spent $3000+ on the television and not only have spent $400 on a lamp unit, we have to plan on spending an additional $1000+ on a new optical engine. Apparently there is a problem with these units. Hitachi should be forced to stand behind their product.

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    Reviewed Sept. 14, 2010

    I have a Hitachi 55vs69a. I bought it brand new. There’s a big yellow spot in the middle and the lamps went out. Now it needs a light engine, which is about $500. I called Hitachi—no help at all. Many people have the exact same problem. They said to me your warranty is up. Too bad they can’t help you. They are selling a bad product. All of these models and the 50-inch have the exact same problem. They should take back every one of them. All junk. Never again a Hitachi. There’s no support at all. They just want you off the phone. Let’s get a class action suit going. I am out $1200.00 on my TV and a TV I cannot watch. They need to be sued for this defect—everyone has the exact same problem. They will not do anything for you. Please help all of us.

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    Reviewed Sept. 14, 2010

    I have a bad TV. Hitachi is in a class action law suit and will not help the consumer even if they know it is defective, large yellow blobs on screen with blue specks around it, what a piece of junk, never again a Hitachi product of any kind. No support at all just wanted me off the phone.

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    Reviewed Sept. 11, 2010

    I have a 50" LCD high definition Hitachi TV which had problems with the light/projection. I bought this from Sears and they came and repaired it during the first two years of the TV. But, I am now experiencing the same problem with the TV. The screen has a blue light bleeding all over and now you can only see two main colors when watching the TV, yellow and blue plus some other colors which keep changing.

    I called for repairs and they said it would cost me about $700 to get it repaired. The repair man advised me to look for the class action law suit regarding this product and to request to be added to this suit. It's not likely that I can afford this TV to be repaired since a new one would cost close to the amount of the repair. I would need some money from Hitachi for the cost of the TV.

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    Reviewed Sept. 9, 2010

    I spend over 3,500 dollars on this TV and all I got is problems, problems, problems, oh yeah more problems.I can't believe a company this big is selling such expensive junk. I want to sue them, I am in.

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    Reviewed Sept. 5, 2010

    I bought my Hitachi 50v500a LCD/DLP in July 2004 and paid $2750.00. I have had nothing but problems with it since I bought it. Replaced light engine in Mar. 2007. Hitachi paid for the light engine and I paid $400.00 for the installation and repair. In Oct. 2007, I paid $150.00 for service call and another $250.00 to replace ballast lamp, power supply board and realignment to be checked out.

    In Mar. 2010, I paid $150.00 for service call and $225.00 to have DLP lamp replaced. Now again today, I have a yellow/brown tint background that will need another light engine replaced. I think enough is enough, Hitachi should stand-by their product. If not, guess I will be purchasing another TV, but you can bet it won't be a Hitachi.

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    Reviewed Sept. 2, 2010

    This is a follow-up to my April posting about a bad optical light engine in my Hitachi 60 inch rear projection LCD TV. I sued Hitachi in small claims court in St. Louis County, Missouri and won a judgment of $906 which was the estimated repair to replace the bad part. The basis for the judgment was 'merchantability' which means that a product must work as advertised. Since Hitachi knew of the defective part and continued to manufacture these TVs, none of them were 'merchantable'. I would encourage every Hitachi TV owner with a bad optical light engine to take Hitachi to small claims court. The exact state laws may be found in the class action filing in the US District Court in Dallas, case 8-008011513-ND. It's also found on the attorney's website. Good luck to everyone!

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    Reviewed Aug. 31, 2010

    Bad light engine (VX27714) in 50vs69a in 2007. First problem under warranty 16 months later. Now on third failure. Enough!

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    Reviewed July 16, 2010

    I purchased a Hitachi 50V 500A Rear Projection LCD TV on March 19, 2004 with Serial # ****. Two years after the purchase date, the TV started to get a blue blob in the center of the screen which got bigger and bigger. I called Hitachi Customer Relations. After 4 to 6 hours of phone conversation, they agreed to send a new light engine but we would have to cover the cost of the labor which was around $300.00. The TV seemed to be working fine after the repair. But now, again the TV is having a problem. Now, it has a yellow blob in the center of the screen and is growing. I am very disappointed with this TV. We spent over $3,500.00 for it and it has had nothing but problems. How can a company get away with selling a product that is so bad?

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    Reviewed June 24, 2010

    We bought our TV in California in January 2005. Luckily for the first two years, we had a warranty through the Electronics store as they had to come out 3 times to fix a multitude of issues including the lamp and motherboard. We have been having the blue blob issue for a year and have not gotten any good news from anyone yet. We are now losing the entire screen to a greenish yellow fuzz and can't see the picture at all. We paid well over $2k for this TV and have been disappointed for some time. I would like my name included in any class action lawsuit if one exists. We cannot afford a new TV or a new light engine if that's the real fix.

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    Reviewed April 21, 2010

    I own a Hitachi rear projection LCD TV model 60V715, and I also have a bad optical light engine. This issue is not limited to 50 inch Hitachi TV’s. I called Hitachi customer service and they led me to believe that if I jumped through all of the hoops, I'd get a new light engine. So I spent $99 to have a service technician tell me the light engine was bad, sent the report with cover letter and a bill of sale to the Hitachi Customer Service Appeals Committee.

    I waited over 3 months before I got a letter saying that they would do nothing. The class action lawsuit that everyone mentions has already been filed (for 50-inch TV's). So, basically, the rest of us are "Hitachi'd". I'm checking into small claims court. Hitachi is very secretive (just try and get an answer from customer service) but I have located the CEO of Hitachi America, LTD. and hope to be serving him a summons soon.

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    Reviewed April 1, 2010

    This is about Hitachi's light engine problem--same as everyone else who unfortunately purchased a 50V500. The light engine is working incorrectly causing a red or pink glow in the screen. The cost on this is $1,500--I can get an LED for that price. I fought with their useless customer service department who told me to bend over like everyone else, and wouldn't even offer a coupon on a new Hitachi. I would join a class action lawsuit against them like everyone else. I was bilked out of $1,500 but I suppose I should be happy that it wasn't as bad as what some people got tagged for.

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    Reviewed March 12, 2010

    I bought a Hitachi LCD Rear Projection TV, model 50V500 at the end of 2004. We noticed a pink cloud on the screen, apparently, caused by a faulty light engine. The cost of repair is exorbitant and I understand that this is a very common problem with this TV. I would like to be included in any class action suit of other complaints against Hitachi for this reason.

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    Reviewed March 4, 2010

    I purchased this Hitachi 55HDS69 Plasma TV and extended three-year warranty on 12/31/2006. It worked fine until 2/3/2010 when the video died. The audio works fine. The TV was put in a repair shop on 2/4/2010 and they have informed me that they need a pair of boards (TS06623 & TS06624) to get the set going again. The TS06623 is not available and is on backorder with no anticipated delivery date. A month has gone by and I have talked with Hitachi twice and still have no idea when parts might be available. How can a company do business in this manner and expect to survive?

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    Reviewed Feb. 23, 2010

    I'm another owner of a Hitachi 50v715 with a "yellow cloud" problem. In the first year, it developed colored bands top/bottom and got the light engine replaced under warranty. A family member pointed out on Thanksgiving that there was a big yellow blotch on the screen. I've read a ton of complaints with more denials than actual help from Hitachi on offering a compromise.

    Now the bulb just quit. This is a maintenance issue I expected but now I have to decide whether to pay the $100 for a bulb (at least the price dropped from the $250 range) or just dump the thing (assuming no help from Hitachi). I'm not holding my breath that I'll get any satisfaction, but all I can do is ask. I purchased in 2006 for about $2600. I thought I was being thorough researching the technology at the time in order to buy something, which at that price should last a good long time. It replaced a 27" Zenith that worked for over 20 years! I had a feeling it was going to be outmoded soon but I at least expected that it would still work!

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    Reviewed Feb. 23, 2010

    I purchased the Hitachi 55VS69A TV on 7/11/07 and I have a yellow stain-looking mark on the TV (it's big) and it is getting bigger. Also, I have the blue haze in the center of the TV. Hitachi knows of this problem and knows it's a defect but will not help! I have wasted my money and countless calls to customer service who will not help. There are hundreds of complaints and still nothing. Help!

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    Reviewed Jan. 29, 2010

    I bought a Hitachi TV (model number 55v569a) in 2007. Six months later the lamp went out. Hitachi sent me a replacement, but a few months later I got a haze on the upper corner of the TV. They sent a tech to fix it and they say they replaced the entire inside of the TV. A few months later the haze came back, but the technicians never returned my call. A couple of months later the lamp went out again! Hitachi sent a replacement. All this time I asked them if they would just replace the product since it was obviously defective. I was always told no.

    Well, today January 29, 2010, the lamp went out again. I called Hitachi and they were able to confirm all the problems that I have had since I purchased the TV, but they still told me that there was nothing they could do, even though it was a defect that had come with the TV when I purchased it. They told me I needed to buy a lamp myself ($254.00). I asked them, as a courtesy, if they could please send another lamp out since this has been an ongoing problem, but was told no. This is not right that after numerous complains on a product a company refuses to replace it before the warranty expires and when it does expire, they do not even extend you the courtesy of helping you out. I am unemployed and cannot afford this lamp.

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    Reviewed Jan. 21, 2010

    I've got another Hitachi 50V500 light engine problem. I contacted Hitachi and am waiting to hear from them. It looks like their TVs only last about 4 years. Four years at $2800 for a TV is not a good deal.

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    Reviewed Jan. 16, 2010

    I purchased a Hitachi LCD rear projection television model 55VS69A in late 2006. 30 months after purchase, the lamp went out. Hitachi service said the lamp would have to be replaced about every two years at a cost of $200-$250 not including installation. Within two months of replacing the lamp, a blue haze then blue dots appeared on the screen. This has gradually gotten worse over time. I contacted Hitachi and they refused to make good on their defective product.

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    Reviewed Jan. 14, 2010

    I bought a Hitachi model 50V710. I have had nothing but problems with it. I changed the lamp, and then about 3 months after that, it turned a green haze. I have not called them, but after reading so many horrible stories, I really don’t think it will do any good. I would really like a company to stand behind their junk and fix it. I can understand a few of them, but there are people everywhere that got robbed. I feel cheated.

    The set cost me about $5,000 since I bought it at Rent-A-Center.

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    Reviewed Jan. 12, 2010

    The set worked for about 4 years. Then it started having pink shades when switching from cable to video (black screens). This Hitachi set 50v500a was defective from the beginning. It was designed with a fan to cool the light bulb and optical engine. The fan has a screen on it that gets clogged. Hitachi designed this screen on the fan assembly and put it in a place that is totally inaccessible. This is what distorts the lens / filters in the optical engine. Hitachi will not fix this problem, reimburse me, offer a rebate on a new set or correct and make the defective part available to owners at a reasonable price. I'll never buy Hitachi again. I spent $3,500 and wasted tons of time arguing with customer service for nothing. Absolutely no help from Hitachi.

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    Reviewed Jan. 3, 2010

    Like many other Hitachi TV owners, I purchased a 55" plasma TV in May 2007 (exorbitant price of $2800 "on sale") and had problems at the 16th month which was four months after warranty exp. I subsequently learned that it was a circuit card that needed corrected software (necessitating a new card that cost $450). Hitachi refused to acknowledge, as I had learned, that the faulty card had been known for over a year. Including the removal from the wall with hired help, shipping it out for repairs, and the repair, I was out another $975.

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    Reviewed Dec. 27, 2009

    I bought my Hitachi 50v500 around 2004. Like so many other people who own this TV, I began to have problems early on. I had to go through the gauntlet of customer service operators and argue that the product was defective (the TV's light engine broke down about a month or so after I bought it. Then I was without a TV for pretty close to a couple of months while fighting to get the repairs done). Hitachi did agree to have the light engine replaced with a refurbished one. The TV worked well for a while. Then a yellowish cloud started to take over the center of the screen. Slowly, the yellow cloud took over the majority of the screen.

    Due to the cost of repairing the TV, I had to suffer and watch everything in yellow. It's pretty sad considering I paid $3000 plus for a hunk of junk. I was able to save up some cash and ordered a new light bulb. I put the new light bulb in and crossed my fingers. Unfortunately, there was no improvement with the yellow cloud. I was at my end with this TV and I wasn't going to sink any more money into an obviously defective TV. So I went down to my local Costco and bought a $1200 Vizio LCD TV. The Vizio has worked great and has a good picture. But that's besides the point. My $3000 TV worked like crap and its service life was a joke. If there is some kind of class action lawsuit I want in! Everyone has had the same problems with this TV. At some point, something should be done.

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    Reviewed Dec. 23, 2009

    I purchased a Hitachi 50" LCD Model 50V500 on January 10, 2005. About 1 year later, it began having a reddish glow in the center of my screen. I paid someone to try to figure it out but to no avail. I contacted Hitachi and they claimed to know nothing. After doing some research of my own and a second technician, we discovered it was a bad light engine. I am not sure why Hitachi will not foot the cost on the repair of this item. It's not as if there aren't enough people with this problem to form a class action lawsuit against them. I am going to contact my attorney to see if there is a way to have this issue resolved.

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    Reviewed Dec. 23, 2009

    In December of 2003 I purchased a Hitachi 50V500A Ultravision LCD projection television set. Almost immediately the set developed dead pixels (permanently red pixels) which, according to the product documentation, was not a defect correctable via warranty. I overlooked this defect, however, recently my set has been displaying a red smear central to the screen. My research and consultation with a Hitachi authorized service center has revealed this to be a commonly reported problem. It is due to the failure of a dyed lens in the Optical Light Engine. I feel the Optical Light Engine (OLE) has failed to provide adequate service life. Since the cost of the OLE replacement is exorbitant and since there is a large volume of similar complaints, I expect Hitachi to stand behind their product quality and provide me with a replacement OLE.

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    Reviewed Dec. 5, 2009

    On October 19th I submitted a complaint against Hitachi. Shortly thereafter, I recieved both a phone call and an email from the company. Hitachi was willing to try to make the situation right regarding our Hitachi 55\" Cineform HDT79 plasma tv. Since that time Hitachi has worked closely with our family and has rectified the problem. We now have a tv that works and I am pleased with their response. I felt it only right to let people know that they made a great effort to do what's right.
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    Reviewed Dec. 2, 2009

    I purchased my Hitachi 50V500A 50" LCD TV about 4 years ago and paid close to $4000.00 for it and about 4 months ago we noticed that the center of the was getting blurry. About a month ago I noticed it was because of this red hugh (cloud) in the center of the screen so I sent an email to Hitachi asking them what could be done about this and they told me this was not normal operation I should take it to a servicer to determine the issue with your unit. After doing more research I found out that there are hundreds or maybe thousands of people that bought this TV and other models from Hitachi that after a couple years or so the light engine goes bad. Hitachi knew about this years ago and kept building the TV's using the same defective parts and selling them for thousands of dollars to thousands of unsuspection customers. If they had the lemon law for televisions this one would definitely fit the bill. I don't know if anyone can help me I am at the end of my rope with Hitachi they keep telling me "sorry there is nothing we can do". I have 2 choices pay $1500 to fix the problem or buy a new TV, I think it's a shame when you pay $4000 for a TV and it lasts only 4 years. Thanks for your time and letting me vent hopefully you can help me.
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    Reviewed Nov. 24, 2009

    Another complaint about the Hitachi 50V500 LCD rear projection TV. I bought this TV January of 04 - I paid $3741 with the extended warranty. Fortunately I bought the $500 extended warranty because since I bought this TV I have had the lamp replaced twice ($280 each time if not on warranty) & the light engine replaced once ($800 if not on warranty). Well now my extended warranty is up & I need a new light engine again - but before I am willing to spend $800 for this part on a TV that breaks every year - I tried to call Hitachi to get assistance with part of this charge - since I feel this is a very defective TV -He was the one who informed of the class action law suit in which they don't agree with on this model of TV & this TV is way out of warranty. In which I told him the INSIDES OF THE TV HAVE BEEtN REPLACED & NEEDS IT AGAIN!! Feel Hitachi really should have a recall on these TV's. My father-in-law also has this TV with the same problems - Since they didn't buy the warrany Hitachi did help them the first time - but not the 2nd time the light engine went out. Hitachi need to do something about this model of TV!!!
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    Reviewed Nov. 17, 2009

    BOUGHT HITACHI 55VS69A TV APROX 2YRS AGO ,BULB WENT OUT, REPAIRED ONLY APROX. 2 MONTHS AND NOW A BLUE HAZE APPEARS SEVERAL AREA'S OF SCREEN.FOUND MANY SIMILIAR COMPLAINTS ON-LINE AND FEEL SOMETHING SHOULD BE DONE TO MAKE HITACHI PAY FOR THESE DEFECTS THAT COST CONSUMERS WAY TOO MUCH.I CAN SEE A BULB BURNING OUT EVERY 2 YRS BUT NOT THIS PROBLEM .NO ONE SHOULD HAVE TO KEEP SPENDING FOR REPAIRS WITH NO GUARANTEES WITH PRICES THIS HIGH.
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    Reviewed Nov. 9, 2009

    Light engine failed on 3 year old Hitachi TV > Hitachi will do nothing about it even though they are involved in a class action lawsuit
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    Reviewed Oct. 31, 2009

    My Husband & I purchased our Hitachi 55VS69A LCD rear projection tv in December of 2006. Less than 2 years later we had problems with a blue haze in the screen - we were told it was possibly the bulb. We ordered and replaced the bulb and still had blue specs on screen. When we called Hitachi with an invoice of what it would cost to possibly fix the tv I asked what we had to do to get it fixed with no charge to us. We spent 1700.00 on this tv hoping it would last us many years. They told us that we would have to pay for the part & service to fix. It is now 2 months early of 3 years since we purchased this tv and now theres a yellow blob on the screen. This tv is the main tv in our household.
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    Reviewed Oct. 24, 2009

    purchased the 52 inch rear proj lcd in feb 07. exactly 1 year later had to replace the bulb (under warenty) no big deal. a year later the famous blue blob on screen. at present date (oct 09) the piece of crap just goes black; sound,no picture. where can you even buy an hitachi tv these days. seems to me like they knew they were selling a faulty product and got out while the getting was good. is there nothing we can do about this, lawsuit? smear campain? something! ther seems to be enough people with the same problem that something could be done to a 2 bit company selling faulty products and not taking responsibility for there actions!
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    Reviewed Oct. 19, 2009

    On November 25th, 2006 my husband and I purchased a Hitachi 55" Cineform HDT79 plasma tv for $3,200. We did not purchase an extended warranty. In August of this year (2009) the picture went out. We have audio but no picture. We contacted a TV repair service and a technician came out. He couldn't to tell us what the problem was for sure, but did say he would order a "mother board" and two "buffers"...and "hopefully" that would fix the problem...at a cost of over $700. It didn't seem wise to spend another large chunk of money without certain knowledge or a guarantee that it would be fixed. Thinking I might get some kind of help from Hitachi, I contacted them on October 19, 2009 and spoke with Jennifer, explaining the problem. She informed me that because the tv was no longer under warranty my only recourse was to contact a tv repairman. She suggested we seek a Hitachi certified service center and gave me the name of the one closest to us; Warren TV in Salt Lake City (about 50 miles from where we live.) After reading the consumer complaints listed here, I feel there is little hope of having this problem resolved with any integrity and I fear that, should we pursue the option of having it repaired, we will end up paying even more for a tv that is no longer worth the money we've already put into it.
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    Reviewed Oct. 6, 2009

    Purchased the "top of the line" Hitachi Plasma 42HDT52a in Jan 2006. Had the tv for about a month and it started doing this cycling thing where it would shut down and reboot. I called Hitachi about this and talked to a service rep. He told me not to worry it was completely normal. So I did nothing else. It continued to doing a recycle process every other day. Frustrating as it would be, I never did anything with a repair. So now July 2009, my set recycles every minute and I don't get any picture at all. I called they had me send paperwork and gave me a case number. I did everything they wanted and then they came back and said there is nothing we can do. The television is out of warranty. I paid 2499.00 for a television that was supposedly a "top of the line" and its a piece of junk. I will never get another Hitachi again and recommend to anyone looking at buying Hitachi, think again. They do not stand behind their products. I have never had a television last me only 3 years. There has to be something more to it. Has anyone else had problems with Hitachi's. I would love to get my television repaired but I can't afford to sink anymore money into this set.
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    Reviewed Sept. 1, 2009

    My TV was not playing well, so I called the manufacturer, Hitachi, to report the problem. During our conversation, the representative from Hitachi advised me to call one of the contractors on their list. I was advised to call Dash Electronics, Inc. The representative stated to me that the contractors they refer have knowledge not only of Hitachi products, but they also have been working as a contractor for some time. I immediately called Dash Electronics, Inc. to schedule an appointment to fix my television. When Bob arrived, he explained that he knew what the problem was, and he would install the parts and it should fix the problem. He also stated that sometimes, the parts he was using would not be compatible with the television. He further stated that we would have to wait until the parts were installed to see if the television worked.

    After installing the parts, the TV did work, and he said, "If there is a problem, call the office," and if it cannot be fixed, he would order the original Hitachi parts for my television. Three days after the television was fixed, I called and spoke to someone at Dash Electronics Inc. During our conversation, I informed the person that answered the phone that the lines appeared on the TV again, but it only happened once. The person stated to me that I should not worry, and if the problem persists, I should call back. Sometime after that, I left the country, and returned to the USA and left again for two weeks in Trinidad. I am not a television person, and I was away for almost one month, since I had the television repaired. I did not realize that the problem was still occurring.

    When I returned from my last vacation, August 1st, I wanted to watch TV and realized that the TV was not working. I called Dash Electronics Inc. to schedule an appointment to fix my television. The appointment was scheduled for August 9th. I cancelled all of my plans just to wait for the television repairman, but he never showed up. I even tried calling, and the person who answered the phone hung up on me. I reported the incident to Carolyn, a supervisor at Hitachi. I explained to her that I had been calling for days, and no one answered the phone. I also explained that the original Hitachi parts were not used in my television when it was repaired, and this could be the problem because Bob had originally explained that the parts might not work because it was not Hitachi. I informed her that I was sorry for my very long story, and I asked her if she could call Bob to schedule an appointment to fix my TV since I could not get in touch with him.

    I finally got in contact with Dash Electronics Inc., and on August 20, Bob came out again to fix my TV. I explained to him that it was not fair for me to be paying for the same problem. After taking the parts out, he explained that they were burnt out, and that caused my television not to work. He informed me that he would not charge for the parts, but he would charge $70 for the service, even though I thought that I should not pay for the service again because it was his fault for not putting in the Hitachi parts (since he knew that it could cause a problem). The next day, the television started giving problems again. Since then, I have been trying to reach Dash Electronics Inc. but to no avail. Could you please help me with my situation? All I want is my TV fixed or I would like Dash Electronics to give me back my money so that I can have another contractor fix my television. Thank you in advance for your time.

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    Reviewed Aug. 1, 2009

    I purchased a Hitachi 50-inch LCD television less than 2 yrs ago. I had to pay almost $200 to replace the lamp a couple of months ago. I now have a large blue circle in the middle of my screen. I have called 1-800-Hitachi and spoke to several people and they tell me to write a letter and mail it to them. This is 2009, people, they should have an email or phone to contact them. I have seen other people on here complaining about the same thing. I think everyone that has had a problem with Hitachi should type up a flyer telling their story and distribute anywhere they sell Hitachi televisions.

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    Reviewed July 22, 2009

    After 26 months of ownership, my 55HDT79 55" plasma TV, which cost $3000 in May 2007 plus extra costs for installation, is having the same problem that many are experiencing and have expressed on different forums. When I turn it on, the blue power light blinks on and off. Then, the picture appears for about fifteen seconds and then goes dark and the cycle repeats itself without end. I have unplugged it and switched off the main power source button also to try to get it to reboot/reset because there is no external reset button. It is impossible to get to the menu on screen because of the short time it stays on. Compounding it is the fact that Hitachi makes one large back screen that has numerous screws so that one area cannot be accessed. The techs who serviced it do not have schematics either, so they rely on someone at their office who screens the problem and "troubleshoots".

    Judging by the number of people with the same complaint that I have, I believe Hitachi knows that they have bad boards but refuses to replace them for customers unless they are within warranty. Even with that, some have reported hassles. It might also explain why the merchant that sold it to me in 2007 now offers fewer Hitachi products. Adding salt to the injury, mine is wall mounted and repair people will only work on it if it is readily accessible when they walk in the door or if it is brought to the shop. Know what a 55" plasma TV weighs? 150 pounds. That costs another $75 to find two guys who could handle the TV.

    Getting tech service is expensive and difficult. Hitachi acts oblivious to the fact that they put a faulty product on the market. Many with this problem think it is the power digital board (part JP50763), but a $75 service call by the merchant that sold it to me (after paying the $75 to have it taken down from the wall) proved wrong. If that were the problem, the total cost to me would have been $873 (about 30% of the purchase price). Thus far I am out $150 and have little to show for it.

    I now have to transport it to a Hitachi service center. The nearest one to me will necessitate a 352-mile round trip over two days since I have to leave it and they will order parts after diagnosis. Quotes on the various boards that could be causing the problem will set me back $600-$950 total, plus my transportation costs and loss of time. This assumes that it is only one board and not multiple failures. If it is multiple parts (chips, boards or power supply), then I can add amounts in the range of $240 to $1700.

    Obviously, Hitachi created a problem and should do what is necessary for the consumer. Many are suffering a large monetary loss because they will not stand behind their product for a reasonable amount of time. As many others have noted, Hitachi is not a name you want to give your money to despite the number of consumer organizations that have rated it favorably.

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    Reviewed July 5, 2009

    In August 2005, we purchased a Hitachi 50" rear projection (the 50v715). We spent about $2200. We thought we were making an investment. Just like everyone else, we hit the three-year mark in 2008 almost to the day, and our light went out. We replaced it, only to find a new colored blob on our screen. We called Hitachi and were told to contact a certified tech, which is $60 just to look at it. I called them, and they were nice enough to tell me they were almost sure it was the light engine, it happens to those TVs all the time, and the only option I had was to let them certify the problem and "plea my case to Hitachi" or pay about $600, including labor, to replace the light engine.

    Since it was a "common problem" according to the technician, I researched it online; and there are millions of people mad and disgusted about the TVs with the same problem. But no one has had luck getting Hitachi to take care of it. So, it sounds like we are out our $2200. I have spent under $200 and have had the TV last a lot longer than 3 years.

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    Reviewed June 17, 2009

    I purchased a Hitachi 42pd6600. I've had problems since the first year. We have had six visits from the repair service and they said it is the memory and it will continue to happen. I think it is unacceptable, and therefore I think you should take a look at this television and replace it

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    Reviewed June 14, 2009

    I purchased a multi-system LCD by Hitachi. In less than one year, it had sound but no picture. I called a TV repair service recommended by Hitachi - Sands TV Services in Norwich. I explained in detail the problem, model number, multi-system and LCD. I also provided them with my bill of sale so they could use for insurance purposes. They requested and I complied with their request. They informed me there would be a charge if they picked up the TV, provided the amount of the charge over the telephone, and I agreed with the amount.

    They came and picked up the TV (still under warranty) and they called the following week the TV was ready for delivery. During that same week, prior to delivery, the repair service called on 3 separate times to remind me that I would have to pay 51.75 GBP for delivery. Even my secretary commented that it was strange once the appointment was set up for delivery, why they would continue to call about the delivery charge. When the TV arrived, the delivery man set up the TV and stated it was working.

    When I asked what was wrong with the TV, he could not answer me. I paid him and asked him to call back to the office so I would know the problem. He called and stated they didn't have the part so it was never fixed, sorry! They couldn't have ordered the part? I gave them model number, stated it was a multi-system, etc. and they could not even refer me to a location that I could have it repaired.

    I'm sitting in England with a TV that I can't even reach Hitachi (maybe a phone number would be nice) to get a TV still under warranty repaired! Day after TV was delivered. I paid the repair company for basically nothing. I receive a bill in the mail from the same repair company (just in case I wasn't going to pay the service delivery man, as I promised). This is almost harassment with a TV that still does not work! They are not even informing me that they did not fix the TV is just unbelievable. They must have known something was not fair with all the calls I was receiving about the payment due and knowing they had not told me they could not repair the TV. That is a very unfair business practice and if I can ever find a phone number to Hitachi. I will report it immediately. I was charged 51.75 GBP and still do not have a TV that works and is under warranty. Apparently, I have to go purchase another TV because I can't find through Hitachi someone that will fix it!

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    Reviewed June 8, 2009

    After just 24 months, my 42HDT79 quit. For a long time it was making a clicking/relay sound intermittently while in standby. Now the boot-up sequence fails and the protection circuit cycles the set on and off every ten seconds or so. From what I know so far, it will cost me $700 to $900 to fix. This is ridiculous, quality control, consumer support? Don't make me laugh. I called Hitachi and they tried blaming it on the utility company. Any idea how many other electronic devices are in my house that did not fail? Take some responsibility, guys. No more Hitachi Electronics or power tools for me. Junk.

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    Reviewed May 30, 2009

    We purchased a Hitachi LCD Rear Projection TV #50V720 from Sears on 12/12/05. We paid $2466 which was the on sale price at that time. We did take out the extended Warranty which was included in that price. However, we did call and discontinue the extended warranty the following summer. We had to replace the lamp around the end of December 2008 which cost $150.00. About two months ago we noticed a blue haze in the center of the screen which is spreading and now has spots in the center. We called Hitachi and since the set is no longer under warranty the expense of replacing the light engine would fall on us. The cost of that is approximately $1500 plus the cost of installation. Hitachi will not stand by their product. We have researched on line and this seems to be a widespread problem with these televisions. We paid a great deal of money for this product and knew we would have to replace the lamp which we have done. We knew nothing about this light engine problem. If we had we certainly would not have purchased it and will never again purchase a product put out by Hitachi since they clearly will not stand by their product. We spent a lot of money for something that has to be discarded after 3 1/2 years.
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    Reviewed May 26, 2009

    i have a hitachi 50v720 rear projection tv that is just over 3 years old and already on my third bulb. after a big red spot covered my screen, i called hitachi and they said it was more than likely the light engine. they told us to have a certified tech to come out and confirm it and they would consider replacing it but we would have to pay the labor. we did that and it cost $60.00. when we called back they said no they wouldn't replaced it why did we think that. we told them what we was told to do by them and all they could say was i wasn't the one who told you to get a tech. now i am out $60.00 on top of $1600.00 for what a light engine will cost and $400.00 for the labor on a faulty $2400.00 tv.
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    Reviewed May 22, 2009

    We bought a Hitachi 50 inch TV. Within 18 months a large blue blob appeared on the center of the screen. It turned out to be the Light Engine. We repaired it. Hitachi provided the part, we paid for the labor. The new Light Engine offered poor-quality picture. Then three months after the repairs, a purple haze appeared. We're not spending any more money on repairs.
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    Reviewed March 12, 2009

    My Hotachi LCD Rear projection television model 55vs69a has a big spot in the middle of my tv like many others and it is not covered under warrenty.
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    Reviewed March 1, 2009

    I bought a Hitachi 50inch HDTV about two and a half years ago. one day I turned the tv on and I had picture and no sound. I called a repairman to come fix it and he new exactly what it was, so $433 later my tv is now working again. About 2 days later I started noticing a big blue blob in the middle of the screen. From what I have read I am sure that calling Hitachi will not do me any good. I will never buy another Hitachi product. I paid too much money for this tv for it to only last 2 1/2 years. model #50c20
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    Reviewed March 1, 2009

    I bought a Hitachi 50inch HDTV about two and a half years ago. one day I turned the tv on and I had picture and no sound. I called a repairman to come fix it and he new exactly what it was, so $433 later my tv is now working again. About 2 days later I started noticing a big blue blob in the middle of the screen. From what I have read I am sure that calling Hitachi will not do me any good. I will never buy another Hitachi product. I paid too much money for this tv for it to only last 2 1/2 years. model #50c20
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    Reviewed Feb. 3, 2009

    On10/14/2005 I bought aHitachi 55'' LDC Tv at a cost of$2,899 Sence then it has been out of service 4 times. The last time is from 12/2/08 till now as of yet not fixed.Upon repeated calls i have been told that part is on back order and they will call. after every week i recall and get the same answer.On about 1/06/09 i called and was told that they was going to get a new part from diff sorce and would deffinatly be able to get it and would call with ETA. as of now still no call.They have been informed that i have a handycaped grandson an that TV is a big part of his life. I allso am retired and love sports and had to watch Supper Bowl on 19'' Tv in computer room.I think that after all this time and at a cost of $100 to me for set to go to shop + laber that some thing needs to be done . Is there such a thing as a lemon law for TVs
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    Reviewed Dec. 1, 2008

    I purchased a Hitachi 50v720 big screen television and it stopped working. I paid over $1500 for the television with a credit credit. The warranty has expired and the cost is ridiculous to get it fixed. I have searched the internet to see how common this problem is...and it is very common. This television should be on the recall list!
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    Reviewed Oct. 20, 2008

    TV screen turns red, can't see picture.

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    Reviewed Sept. 27, 2008

    Simply put we bought a Hitachi 50v720 rear projection TV 2 1/2 years ago and didn't purchase the extended warranty. Only because we figured if it lasted 5 years this would be OK.

    2.5 years later we have encountered the blue blob effectwell documented in this and the 500 series. I understand the warranty part of the whole thing but they had a hard time convincing me that its typical of a light engine. What i cant believe is that one minute after a warranty expires they aren't going to do anything anyway, even if they know they were using faulty light engines. Bottom line we are stuck with a TV we can't watch, and whats worse is they don't care that their product only lasted 2.5 years.

    We are out 2000.00 USD and can't watch the TV.

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    Reviewed Aug. 9, 2008

    Defective Optical Light Engine in Hitachi 50V500 LCD Rear Projection TV. Screen has a Red Spot/Halo. Have discussed same problem with several Hitachi TV owners. Hitachi has sent some owners a Optical Light Engine at N/C and have denied others including myself. Most owners purhased their TV's in 2004 and red spot/halo began after 2nd year of operation. Hitachi is not treating owners fair offering to send some a Optical Light Engine @ N/C and denying others. There is no set criterias.

    I've contacted the Hitachi Consumer Affairs Dept. twice on via phone and by e-mail and they continue to deny me. Even if they send me the part @ N/C I still have to pay for installation which is $250 to $400. This TV cost $3,200.

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    Reviewed Aug. 5, 2008

    I bought a Hitachi LCD rear projection model 55VS69A in 2006. One month into it the light engine went and I fought back and forth with hitachi to fix it. October 2006 I called for it to be fixed and after three months of complaining January 2007 they finally came and replaced it. 3 MONTHS OF WAITING! It is now August of 2008 and my warranty is up and guess what happened. The light engine is going and is giving me a blue haze (blue blob ) on the screen, but this time I'm going to have to pay for it to be fixed. I would like to challenge hitachi on this problem. If theres anyone with the same problem feel free to contact me. DON'T BUY HITACHI!

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    Reviewed Sept. 14, 2007

    In Nov. 2004 I bought a 42 Hitachi Plasma TV at Conn's. The 1st problem was that during installing the unit fingerprints were left on the screen and I never could get an answer as to how to clean the screen. Not a big problem and I just lived with it. Fast forward to June 2007. I turned off the tv one nght as usual, when I turned it on the next day there was only audio, no picture. I call my locally approved Hitachi repair store, A-1 Electronics. The 2 service men arrived in a timely manner and after working for about an hour to remove the tv from the wall mount (is this normal??) they talked to the office and were told the tv needed a vidio circut, that this would cost about $675 and would talk about 10 days to repair. Well, of course after 10 days it still wasn't repaired, they were waiting on the part.

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    Reviewed July 28, 2006

    I purchased a projection TV from Circuit City on 11/22/2005. Model 51F710S, serial number V5D003514. Approximately May 2,2006, the TV quit after a spell of intermittant episodes where it would not turn on. I called Hitachi and got the name of the warranty service vendor in the town I live in -- University TV. They came out a week and a half later and checked out the tv and then went and talked to Hitachi and ordered a part. This part took about a week to get and another week for them to come back out. That did not fix it, so another part was order and another 2 weeks or more passed before that part was installed.

    Now I have sound, but no picture. The shop says they have another part on order, but they have not called back to come out and put it in and it is now July 28,2006. I called them several times and have called Hitachi several times. I have talked to a lady at Hitachi several times. Her name is Dollie. She is nice enough, but really no help. She just tells me that the shop must call her back so she can expedite or help matters, and that they are not responding. She told me to have them call, and they told me they would, but have not according to her.

    I have been paying for a digital cable package with a High Definition converter box now for 2 months with no tv watch it on. Also my 1 year parts and labor warranty is dwindling away each day.

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    Reviewed July 20, 2006

    i purchased a Hitachi high definition television in November of 2005. The television went out in May of 2006. I contacted Hitachi for a in-home repair as it states in my warranty. I have yet to have the tv repaired, the television repairmen stated that Hitachi hasn`t sent the part out and i contacted Hitachi last week to see why and they stated that the part would be overnighted to the repairman. It still hasn`t arrived so I contacted Hitachi today and they said the part was on back order.

    That was the same excuse that they gave me in June when i contacted them as to why it was taking so long to repair my television. It is now going on three months to have the television set repaired and i fell that is way too long to wait for a television that cost almost $2,000 to purchase.

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    Hitachi TV Company Information

    Company Name:
    Hitachi
    Website:
    us.hitachiaircon.com