6th Ave Electronics Reviews

I bought my 46-inch plasma Samsung TV in July of last year from 6th Avenue store in Lake Grove, Long Island. I paid $400 for that TV and an extended warranty for $299. I was watching TV with my daughter when it went blank with a blue screen. I didn't know what to do. My wife and I, we searched for the receipts and found them. I looked for a number to call in those receipts and I did not find a number to call. I went to the store I bought the TV from to find out that the place was close. I searched online for any store in NY and all stores in NY were close. I saw a few stores in NJ and I called them up. They never responded to their phone. All of us who were victimized by that fraud should call the Better Business Bureau to make our voice heard and to look for freelance lawyer to help us. I'm stuck with a broken TV. Please help us, somebody, anybody.

I had purchased a 46" LED TV. Since I had purchased it in 2011 at the 6th Avenue Electronics store in Jersey City, NJ, I have had problems. I called to have it serviced and no one answers the phone numbers I called. The warranty department does not answer the phone. I had left messages, but no call back. I had paid a warranty of $299.99. I was told that they went out of business. What can I do to get my money refunded? And my warranty? I hope that there is a lawyer who will take all of us customers who have been ripped off by 6th Avenue. Please help! Thank you.

46 inch Panasonic Vierra plasma TV - I purchased this TV from 6th Ave Electronics in May 2010 and less than two years later, we heard a loud pop and there is no longer a picture. The TV is worthless! Of course, we know 6th Ave is out of business and have no recourse! How can a TV break in less than two years and it wasn't abused?

My 55" TV purchased in November 2010 is not turning on. I dug out my receipt to contact 6th Avenue Electronics since I purchased an extended warranty, only to find out that they are no longer in business and are not honoring the extended warranty. I was never offered an option to purchase a warranty from another company, so now I am stuck. Help!

I bought a TV in August of '09 with a 4-year extended bulb warranty. My bulb burned out and I cannot reach them. I know they went out of business, but I was not informed who would be servicing their warranties. I paid an additional 400 dollars for the warranty. I did not receive an email, letter or phone call from anyone associated with them informing me what I should do when they went out of business. Please help me because right now, that 400 dollars means a lot to me.

I purchased an LG 53" TV from 6th Ave Electronics. I got a two-year warranty and for $399.99, I purchased a 4-year warranty extension which would cover my TV until September of 2012. On Saturday, March 31, 2012, the TV stopped working. I now find that all of the 6th Ave. Electronic stores are closed. I called the maker of the TV, LG Electronics, and they state they are not responsible and I must deal with the store who sold the product. 6th Ave has apparently closed all their stores. They do not answer the phone listed on their website.

I purchased a Toshiba 46" 1080P HD LCD TV in December 2008 with a four-year warranty ($200.00). Now, we are experiencing colored vertical lines in the TV and there is no way to get in touch with anyone for service or warranty information.

Not honoring their extended warranty - I purchased an LG TV from 6th Avenue and purchased an extended warranty for four years. My TV broke down and they are nowhere to be found or contacted. All phone numbers are off and all stores are close

I bought av LCD TV from 6th Avenue in Jersey City. 9 months later, it won't turn on. I bought extended warranty from them and now there is no way of contacting them. How do I get my money back for the warranty? Because I think I was scammed. I believe they knew they were going out of business and scammed people out of extended warranty money, when they knew they couldn't deliver.

I bought an LG TV at 6th Avenue 2010. Now, I have a problem. I hope I don't get any problem to get it fixed.

I brought a Kicker solo baric L7 speaker. It had a one year warranty and the speaker froze up after three months of usage. When I emailed the company to let them know that I needed my speaker fixed, the issue was there is only a 30 day warranty on their goods. When I brought the speaker, it had on the receipt "one year". I called Kicker and they said that 6th Avenue Electronics was not an authorized dealer and now I'm out of 400 dollars. This is not good business to advertise products. They're not going to honor the warranty.

My TV needs to be serviced and the company Sixth Ave Electronics is not in business anymore. I paid for extended warranty. TV was picked up in 11/2010 with a paid three-year warranty from Sixth Ave for $49.99 as payment. I now have to take it for repair. I'm out $75.

I purchased a 42" LCD Zenith TV with 3 years extended warranty from 6th Avenue on April 25, 2009. On February 24, 2012 the TV started to experience color issues. I called 6th Avenue and no one answered, so I decided to go to the store, only to find out the store had gone out of business. The warranty card mention of an address where the TV can be repaired: Warranty Service Department, 15 Stern Ave., Springfield, NJ 07081. No phone number. I drove there to find out that company had gone out of business also. As of now TV is broke and now I have to find a place to repair it. I hope I can get reimbursed the cost to repair or get my money back from the warranty I paid for.

I purchase extra insurance with my TV. Now they are not there anymore. Something is wrong with it and I don't know where to go. I tried to call them but no answer.

Hitachi 42" plasma HDTV 4-year warranty - The TV does not stay on and keeps shutting off. I called the store where we purchased it in Carl Place, NY to discover all 6th Ave Electronic stores have left Long Island, NY. I even called their stores in New Jersey for guidance on how to get my TV fixed, which is still under warranty until this Sept of 2012. No one answered. I wrote to the corporate address by email to no avail. Again, no answer. I then found the website of consumers complaints to see that I am not the only one with a problem with them. We should file a class action suit as there seems to be no other recourse. They took our money and left us holding inferior products and worthless warranties. I thought New York had laws to cover this type of business tactics? They should all go to jail. Who else do we need to contact to correct this robbery?

We bought a 50 LG TV from the E Brunswick store in 2009 with 4 years warranty. In February 2012, the TV would not power on. Cannot reach any of the stores to use warranty to repair TV. Very dissatisfied.

I bought a 52" Toshiba TV back in February of 2010. I bought a three-year extended warranty at the same time. I am having problems with pixilation and would like to get it fixed before it goes completely. But I am having a hard time getting in touch with the company. When I call the numbers, no one answers. I think once they knew that they were going out of business, they should have informed us of where or who we could contact when we need repairs.

I bought two eMachine laptops and insurance, both E527, last Christmas at Crale Pace locale on 6th Ave card with extras, extended computer service and repair warranty. I am trying to get such paid for service. I have yet to be contacted by them (6th Ave or eMachines). Time is of the essence as my college age children use them for advanced courses at their schholls. ..Suny Albany needs to use eMachine laptop for web-based class. Without laptop, they will fail and not reach full earned potential and attitude.

In November 2010, I bought a Toshiba 40E200U 40" 1080p LCD HDTV from 6th Ave., electronic Jersey City location. Additionally, I purchased a 5-year extended warranty. I am having an issue with my TV and need to know if I am able to use my warranty, but I have not been able to contact the store to confirm if the warranty is still valid. Could you ascertain whether or not they are still in business? Thank you.

6th Ave Electronics is out of business and I am out $149.99 for extended warranty and I am convinced that I was sold a used TV. How do I get my $149.99 back?

I purchased a 55-inch Panasonic Plasma television with a 3-year in-home warranty for an additional $299.99. The television would power up with no picture. Nothing but snow and black lines across half the TV with the rest of the screen black. We began calling all the store locations. The only location we could get to actually speak to someone was in New Jersey. I had purchased this TV in Delaware. They told to come in to the store and they will give us a new TV. The only store open was over two hours away and that was not the resolution and I wanted my in-home warranty service. The following day, the internet then reported all stores were closed. I am left with a broken $1700.00 TV and an empty warranty for $299.99!

I purchased LG 47SL80 TV for $1726.50 on 11/04/2009 and an extended 3-year warranty for $299.99. My TV now needs to be repaired and I can't use the warranty because the business closed without informing me of options to use the warranty. I now have to call a repair company and pay for the repair without the benefit of the warranty.

I bought a Sony TV and Sylvania Portable DVD player. Both are still under warranty manufacturer as well as extended warranty. Sylvania DVD player has stopped working and 6Ave is not responding. Sylvania is charging me for labor charge of $44 to fix it, however it is under their warranty too. According to spokesperson, Sylvania charge for labor charge for everything you buy from them no matter if it covers warranty or not. Do not buy anything of Sylvania. They do not honor their warranty at all.

I purchased a 32-inch TV on 10/31/10, and after a little over one year it went defective. I purchased a 3 year extended warranty with TV. Continue to call. Never an answer. No way to e-mail. No way to contact. I called all stores. Nothing. What do I do?

all phones were disconnected. Finally, I called the manufacturer to repair the TV and paid $432.32. I will like to get my money back. Do you think consumers can get their money back? Consumers should do a collective law sues.

Yes, the same complaint everyone has. I purchased a 55" DLP Samsung TV from 6th Avenue Electronics with a 4-year extended warranty. My bulb blew, I think. The TV doesn't work and I still have almost 2 years left on the warranty. Well, as we know, I have called the stores and no one answers. It looks like I got duped!

I purchased a 50" Plasma flat screen on 09/07/2009 from 6th Ave. Electronics. With that purchase I paid for a 2-year extended warranty. Recently the TV does not work. It will power up but shows a black screen. Since my warranty is good until 09/07/2012, I called 6th Avenue to get one of their technician's to come to my home and diagnose and hopefully fix the TV. I have tried numerous times to call any of the 6th Ave. stores (Paramus, NJ; phone, 201-597-0520) and no one will pick up the phone nor is there anyway to leave a message. I am now stuck with an expensive TV ($1,398.99), which doesn't work along with the 2-year extended warranty ($149.00).

I purchase a 58" Panasonic Plasma TV in February 2009 from 6th Avenue Electronics in West Long Branch, NJ. My television has a serious red tint color. Throughout every channel, it is snowy with lines. Yesterday, I started calling 6th Avenue, because I did purchase a (4) year extended warranty, but was not able to reach anyone. Either their phone rings continuously, or they were disconnected. I need my television fixed, and I want my money back. Is Panasonic handling these problems?

I purchased a 50" plasma TV. The TV has a 1 year factory warranty on 01-17-2009. I also purchased a 4-year extended warranty for $349.99. Is anyone honoring 6th avenue warranties?

On Nov 13, 2010, I purchased an extended warranty ($239.98) on an LG washer & dryer from 6th Ave Electronics, in NJ. All stores have been closed and when calling phone numbers located on the web I am never able to get a person on the phone.

I purchased a Samsung 50" LCD TV from 6th Avenue, plus a 4-year extended service warranty. The TV screen started to go so I tried contacting 6th Avenue for service, but none of the numbers that I have called are working. Does anyone have any info or can help?

I purchased an extended warranty for my Sony Bravia TV. I've only had the TV two years and now the TV has lines and ghost images on the screen and the original product warranty is up and 6th avenue is unreachable. Every telephone number goes nowhere.

On Sept 6, 2009, I purchased an LGE50PQ30 Flat screen and also the 4 year extended warranty. The picture has become distorted and unable to view it. After calling multiple locations and finding all numbers disconnected, I emailed the company. I still have not received any replies. Please help me to get this repaired.

We are due for a new Panasonic TV. We have an extended warranty and there is no forwarding phone number or address. This is ridiculous.

I purchased an extended warranty, and am unable to contact the business to get an address, to send the camera for repair.

Up until this time, I have never had a problem with 6th Avenue Electronics. I have bought other things from them, but I sincerely hope they will honor their store bought warranties. I bought a TV for my son on 12/17/07; I paid $1750.00 for the set. I also bought the extended warranty, which was for 4 years due to expire on 12/17/11, which cost $299.99. The TV lost its picture about 2 weeks ago, there is just sound. I need help in getting 6th Avenue to honor the warranty. Can you help me get the TV repaired? No answer at the corporate office. I have been leaving messages, of course, no one has called back. Thank you.

I got bad service, no greeting at all and they sold me a non-working seven inch flat screen T.V. for the car and some yams which was Fioor the car. I keep calling for days but no one picked up. So i want them to get my money back and they said no and no to exchanges neither they can't put a product for sale if it doesn't work. That's against the law. I didn't get my money back or exchange. Please help me get my money back in. Still got the receipt.

I purchased a 46-inch TV. It went out on me and the store is out of business, except for some areas, and no one would pick up phone so that I can speak about repairing my TV? Thanks.

Trying to call to get how they work with to repair my TV led 55 inch sansun. Not able to get customer service on phone. All I get is no answer at all.

My husband and I purchased a 61inch television on 02-26-09; it came with a 1yr warranty and we bought another 2yrs. My TV went out on 10-24-11 and I've been calling all the stores and their customer service numbers and no one is answering. We took a ride out to Long Island on 10-27-11 and see that the store is closed down they have a sign telling people to call this number which is 1-866-450-0354, in which I called and it is not even ringing. I have no idea where these people are at and have to spend $200 for my television to be serviced. I don't think this is fair to me because I paid for a 2yr extended warranty. The warranty service department is located at 15 Stern avenue, Springfield, NJ 07081.

I purchased a 46" Mitsubishi LCD TV in August of 2008, along with a 4 year extended warranty. I've had my TV serviced once under Mitsubishi's manufacturer warranty due to a defect. My TV has since stopped working. Since it's out of warranty, I've attempted to contact these thieves to have my TV serviced. There is no answer at any of their phone numbers, and the 877 number that I Googled for customer service is constantly closed. I've gotten no response from their email addresses either. Do not do business with this company.

I bought a 50" Panasonic Plasma TV that has failed. I bought a three-year extended warranty at the same time. After numerous emails with customer service due to the closing of the repair/warranty service, I was told to bring the TV to the Springfield, NJ store for an exchange. Emails claimed that no documentation was needed, although there was no mention of the brand, size or model that would replace the set I have.

We bought a 42" Sharp Aquos TV, along with the $20 warranty in Commack, NY. The TV went out and a repair person came in 2 day. He said that he had to order 3 new boards. That was 9/1 and I have not heard from them since. I called them and there was no answer. All of the NY locations have closed.

I wanted to order the lamp for our rear projection TV which was bought back in 2006. I bought the $400.00 warranty after we had to pay $200.00 for the first lamp that went, got the run around for 3 weeks, and finally got an appointment for repair to come. The repair man never came, and he never called. We were told everyone in the repair department was let go and the only thing they could to help us with was to return the TV and they would give us a new one, a Panasonic Viera. Only thing is, we paid $1,400 for the other Panasonic TV plus $400.00 for the warranty and now they say warranty is null and void and gave us a Panasonic Plasma TV that's worth $700.00. Plus, we originally had a 44" and this one is only 42". Poor, poor customer service and management at Springfield, NJ location.

The TV stopped working on 08/01/2011 while still under the store's 3 year extended warranty ($79.99 over and above the cost of the TV). The technician came to the house on 08/05/2011 and told me that the TV needed a new "A" board. As of today, 09/01/2011, the TV has still not been repaired. Several calls have been made to the customer service department and nobody can give me a straight answer. I've been told countless times that the part is on order and that someone will call back and arrange another service call but I never receive a call back. This has got to be the worst customer service department that I've ever dealt with!

How can you trust a company which is driven by owners who are greedy enough to cheat customers and vendors by offering faulty or open products at full price and not paying vendors for their money. Check online GE also sued this company besides suing by several customers. You can search on internet several complaints about selling old TV. Do your due deligence and find out this retailer selling at internet with multiple names to deceive customers and fooling laws in several ways.

I purchased a TV from this vendor on 9/4/2010, along with the optional extended coverage warranty. After 34 days, the TV failed and would not power on. I called the store for an exchange, but was denied. I was told by 6th Ave that I had to contact the manufacturer because it was within the original manufacturer warranty period. The TV was picked up on Oct. 26th. After waiting for 6 weeks, I contacted 6th Ave to get a status. At this time, the TV was in for service longer than I owned it. I was told by 6th Ave that there was a mistake on their part and I should have called their service company instead. The broken TV was returned to my home and I called 6th Ave again to ask for a replacement because of the time I have been without the unit.

We bought 3 TV sets on 11-24-10 2 of which with 40inch. We tried to return one of the 40 inch on December 3rd 8th days after 11-24-10 on original box not opened. They refused the return telling us that they do not accept returns on 40 inch TV. On the front of the receipt says all refunds/exchanges must be in like new condition and have original packaging and accessories.

I purchased a TV at the store on 6-30-07. It is a Sharp Aquos. The salesman had informed me at the time of sale that I had a 3-year warranty with the store. The unit became defective recently and so I contacted the store who informed me that I was still under warranty. They scheduled service within 72 hours. At the end of the day, I received a call back from the store telling me that my warranty had expired. So I was asked to contact the corporate office to reach out for help in the matter.

I bought a head phone 2 months ago. I looked on my credit card, and was double billed .I went to the store, and the Manager said that it had to go to corporate. A week later, he asked me for my address to get a refund. He said it will take me 7 days. A week later, I got a call from the same store for my address again. I said gave it to your manager a week and a half ago. She said there was no records. I have had enough of this. For me this is fraud.

I visited this particular location and bought a car stereo and set up an appointment to have it installed. One of the parts they needed was not available at the time of my purchase, so they said they would order it for Tuesday next week. My original appointment to have it installed was Tuesday of next week. However, I could not make it because I got called into jury duty.

On 10-08-2008, I purchased a 26-inch TV with an extended warranty. On May 5, 2009, the TV blew up and destroyed my home and everything in it. I called the store right away and told them what happened. They said they needed the fire department report which I gave them. They said they would send to the corporate office. I called at least 25 times. No one ever called back. I feel I'm entitled to my refund of $528.76. They are no longer carrying that brand of TV. Can you please help me?

I got a Toshiba Ragza 50 inches on May 2008. On November 2009, in the middle of the screen appeared lines up and down like 7 inches wide. I paid for an extended warranty so I called Sixth Avenue Store where I did buy the TV. They came 2 weeks later and told me that they have to replace a defective piece. This will take 1 week or 2. After 2 week of not having any news, I stared calling. Now it’s January already and I have been calling almost every day, and every time I call, I get a different story.

I received a Phillips portable DVD player from my son for a Christmas gift. The player was brought from 6th Ave. Electronics in Lynbrook, Sunrise Hwy. I did not open the gift until about a week after the holiday. When I finally opened the gift, I discovered that the player was all scratch up and the screen was cracked.

I purchased by check a portable DVD player that was defective. The check was cashed by them on December 2, 2009, and they have been giving me the run around for my refund. They come up with stories. The last story was that they sent the check to the wrong address. Each time I call, I get another story. I will never step foot in that store again. They are deceitful. I want my $96.24 refunded back to me since they have my money since December 2.

We bought a COBY television that could not correctly tune channels. The channels would come in blurry and distorted, often without sound. We have cable so we knew it had nothing to do with the recent rain, also our other televisions were fine.

Saturday (2/23/08) purchased a DVD Home Theater System by Coby for $53.45 and Sunday (2/24/08) tried to return unit after finding out that it would not work with my current equipment. Return service stated the DVD player had scratches and they would not accept unit back. So call scratches were present on unit out of the box. The units was never connected to my equipment or fully unpackaged.

Two incidents. First, the store's policy is in question. Any purchase $200 and over, refunds will be granted by checks from the home office within up to 10 days. This refund policy should be outlawed. A minute to take your money and days or weeks to receive it back while they have both the retured merchandise and your money. In my case, because the only person that handles check refunds was out indifinitely, they were uncertain as to when exactly I would receive my refund of over $400. I didn't even know that I wouldn't be able to receive cash upon return. Don't know if I just didn't see this policy posted or it wasn't posted where it could be seen readily. However, my next purchase from them I didn't see it clearly posted but I remembered from the above experience, but still ran into a different problem.

My complaint is against 6th Ave electronics located is Springfield, NJ on route 22.

I purchased and paid for on September 13, 2006 a Plasma TV with DVD Home Entertainment Center and other items. Out of the 5 items ordered I only received 4. I was never notified of when I would receive the 5th item the DVD Entertainment Center (delivery ticket just said back-ordered). I called the store on October 16, 2006 and was told that they did not have the DVD system I ordered and paid for. This was a special price item at the time I purchased it and there were many in the store that night. Apparently they did not put one aside for me with my order. Now they don't have any and now they have more expensive ones in the store that they said I can purchase.

Purchased an $8000.00 TV with a $700.00 warranty. The TV is over a year old and it is defected. It was inspected by a 3rd party and 6th Ave., Zenith and I agreed that it would be replaced or refunded. To date, the company has done nothing but lead us on.