6th Ave Electronics Reviews

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About 6th Ave Electronics

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6th Ave Electronics specializes in consumer electronics. The company offers a wide range of products, including televisions, audio systems and home theater equipment. It has locations in New York and New Jersey.

Pros
  • Affordable pricing
  • Quick delivery
  • User-friendly website
Cons
  • Poor customer service
  • Warranty issues
  • Product malfunctions

6th Ave Electronics Reviews

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    Page 2 Reviews 40 - 70

    Reviewed July 8, 2012

    I bought a 52" inch Sony TV back on 03/28/2009 along with a 4-Year Extended warranty for $350.00. Now, my TV needs to be fixed, since the company is under default, what are my rights as a consumer? You can't just walk away from your responsibilities as a business. There needs to be checks and balances to protect the consumers. I paid almost $2,000.00 for this item along with the protection, so can someone please get back to me. If 6th Ave would assume the responsibilities, then Sony should step in.

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    Customer Service

    Reviewed June 19, 2012

    I bought my 46-inch plasma Samsung TV in July of last year from 6th Avenue store in Lake Grove, Long Island. I paid $400 for that TV and an extended warranty for $299. I was watching TV with my daughter when it went blank with a blue screen. I didn't know what to do. My wife and I, we searched for the receipts and found them. I looked for a number to call in those receipts and I did not find a number to call. I went to the store I bought the TV from to find out that the place was close. I searched online for any store in NY and all stores in NY were close. I saw a few stores in NJ and I called them up. They never responded to their phone. All of us who were victimized by that fraud should call the Better Business Bureau to make our voice heard and to look for freelance lawyer to help us. I'm stuck with a broken TV. Please help us, somebody, anybody.

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    Customer Service

    Reviewed May 3, 2012

    I had purchased a 46" LED TV. Since I had purchased it in 2011 at the 6th Avenue Electronics store in Jersey City, NJ, I have had problems. I called to have it serviced and no one answers the phone numbers I called. The warranty department does not answer the phone. I had left messages, but no call back. I had paid a warranty of $299.99. I was told that they went out of business. What can I do to get my money refunded? And my warranty? I hope that there is a lawyer who will take all of us customers who have been ripped off by 6th Avenue. Please help! Thank you.

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    Reviewed May 3, 2012

    46 inch Panasonic Vierra plasma TV - I purchased this TV from 6th Ave Electronics in May 2010 and less than two years later, we heard a loud pop and there is no longer a picture. The TV is worthless! Of course, we know 6th Ave is out of business and have no recourse! How can a TV break in less than two years and it wasn't abused?

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    Staff

    Reviewed May 2, 2012

    My 55" TV purchased in November 2010 is not turning on. I dug out my receipt to contact 6th Avenue Electronics since I purchased an extended warranty, only to find out that they are no longer in business and are not honoring the extended warranty. I was never offered an option to purchase a warranty from another company, so now I am stuck. Help!

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    Customer Service

    Reviewed April 21, 2012

    I bought a TV in August of '09 with a 4-year extended bulb warranty. My bulb burned out and I cannot reach them. I know they went out of business, but I was not informed who would be servicing their warranties. I paid an additional 400 dollars for the warranty. I did not receive an email, letter or phone call from anyone associated with them informing me what I should do when they went out of business. Please help me because right now, that 400 dollars means a lot to me.

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    Customer ServiceOnline & App

    Reviewed April 1, 2012

    I purchased an LG 53" TV from 6th Ave Electronics. I got a two-year warranty and for $399.99, I purchased a 4-year warranty extension which would cover my TV until September of 2012. On Saturday, March 31, 2012, the TV stopped working. I now find that all of the 6th Ave. Electronic stores are closed. I called the maker of the TV, LG Electronics, and they state they are not responsible and I must deal with the store who sold the product. 6th Ave has apparently closed all their stores. They do not answer the phone listed on their website.

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    Reviewed March 31, 2012

    I purchased a Toshiba 46" 1080P HD LCD TV in December 2008 with a four-year warranty ($200.00). Now, we are experiencing colored vertical lines in the TV and there is no way to get in touch with anyone for service or warranty information.

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    Customer Service

    Reviewed March 28, 2012

    Not honoring their extended warranty - I purchased an LG TV from 6th Avenue and purchased an extended warranty for four years. My TV broke down and they are nowhere to be found or contacted. All phone numbers are off and all stores are close

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    Sales & Marketing

    Reviewed March 26, 2012

    I bought av LCD TV from 6th Avenue in Jersey City. 9 months later, it won't turn on. I bought extended warranty from them and now there is no way of contacting them. How do I get my money back for the warranty? Because I think I was scammed. I believe they knew they were going out of business and scammed people out of extended warranty money, when they knew they couldn't deliver.

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    Reviewed March 26, 2012

    I bought an LG TV at 6th Avenue 2010. Now, I have a problem. I hope I don't get any problem to get it fixed.

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    Customer Service

    Reviewed March 21, 2012

    I brought a Kicker solo baric L7 speaker. It had a one year warranty and the speaker froze up after three months of usage. When I emailed the company to let them know that I needed my speaker fixed, the issue was there is only a 30 day warranty on their goods. When I brought the speaker, it had on the receipt "one year". I called Kicker and they said that 6th Avenue Electronics was not an authorized dealer and now I'm out of 400 dollars. This is not good business to advertise products. They're not going to honor the warranty.

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    Reviewed March 16, 2012

    My TV needs to be serviced and the company Sixth Ave Electronics is not in business anymore. I paid for extended warranty. TV was picked up in 11/2010 with a paid three-year warranty from Sixth Ave for $49.99 as payment. I now have to take it for repair. I'm out $75.

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    Customer Service

    Reviewed March 2, 2012

    I purchased a 42" LCD Zenith TV with 3 years extended warranty from 6th Avenue on April 25, 2009. On February 24, 2012 the TV started to experience color issues. I called 6th Avenue and no one answered, so I decided to go to the store, only to find out the store had gone out of business. The warranty card mention of an address where the TV can be repaired: Warranty Service Department, 15 Stern Ave., Springfield, NJ 07081. No phone number. I drove there to find out that company had gone out of business also. As of now TV is broke and now I have to find a place to repair it. I hope I can get reimbursed the cost to repair or get my money back from the warranty I paid for.

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    Customer Service

    Reviewed Feb. 27, 2012

    I purchase extra insurance with my TV. Now they are not there anymore. Something is wrong with it and I don't know where to go. I tried to call them but no answer.

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    Customer ServiceCoverage

    Reviewed Feb. 27, 2012

    Hitachi 42" plasma HDTV 4-year warranty - The TV does not stay on and keeps shutting off. I called the store where we purchased it in Carl Place, NY to discover all 6th Ave Electronic stores have left Long Island, NY. I even called their stores in New Jersey for guidance on how to get my TV fixed, which is still under warranty until this Sept of 2012. No one answered. I wrote to the corporate address by email to no avail. Again, no answer. I then found the website of consumers complaints to see that I am not the only one with a problem with them. We should file a class action suit as there seems to be no other recourse. They took our money and left us holding inferior products and worthless warranties. I thought New York had laws to cover this type of business tactics? They should all go to jail. Who else do we need to contact to correct this robbery?

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    Reviewed Feb. 25, 2012

    We bought a 50 LG TV from the E Brunswick store in 2009 with 4 years warranty. In February 2012, the TV would not power on. Cannot reach any of the stores to use warranty to repair TV. Very dissatisfied.

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    Customer Service

    Reviewed Feb. 14, 2012

    I bought a 52" Toshiba TV back in February of 2010. I bought a three-year extended warranty at the same time. I am having problems with pixilation and would like to get it fixed before it goes completely. But I am having a hard time getting in touch with the company. When I call the numbers, no one answers. I think once they knew that they were going out of business, they should have informed us of where or who we could contact when we need repairs.

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    Staff

    Reviewed Feb. 12, 2012

    I bought two eMachine laptops and insurance, both E527, last Christmas at Crale Pace locale on 6th Ave card with extras, extended computer service and repair warranty. I am trying to get such paid for service. I have yet to be contacted by them (6th Ave or eMachines). Time is of the essence as my college age children use them for advanced courses at their schholls. ..Suny Albany needs to use eMachine laptop for web-based class. Without laptop, they will fail and not reach full earned potential and attitude.

    Please contact me. The plan is to go to 6th Ave store in NYC tomorrow, Sunday 2l12/12 to get immediate paid for service. Please advise. Thanks for the care, concerns and guidance. Please, again, don't hesitate to contact to arrange much needed repairs and to reestablish faith in 6the Ave retailer. Furthermore, the store has been our family's exclusive computer/electronics go to store. Please send helpful advise as I have been pulling out hairs for son!

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    Reviewed Jan. 30, 2012

    In November 2010, I bought a Toshiba 40E200U 40" 1080p LCD HDTV from 6th Ave., electronic Jersey City location. Additionally, I purchased a 5-year extended warranty. I am having an issue with my TV and need to know if I am able to use my warranty, but I have not been able to contact the store to confirm if the warranty is still valid. Could you ascertain whether or not they are still in business? Thank you.

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    Reviewed Jan. 30, 2012

    6th Ave Electronics is out of business and I am out $149.99 for extended warranty and I am convinced that I was sold a used TV. How do I get my $149.99 back?

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    Reviewed Jan. 24, 2012

    I purchased a 55-inch Panasonic Plasma television with a 3-year in-home warranty for an additional $299.99. The television would power up with no picture. Nothing but snow and black lines across half the TV with the rest of the screen black. We began calling all the store locations. The only location we could get to actually speak to someone was in New Jersey. I had purchased this TV in Delaware. They told to come in to the store and they will give us a new TV. The only store open was over two hours away and that was not the resolution and I wanted my in-home warranty service. The following day, the internet then reported all stores were closed. I am left with a broken $1700.00 TV and an empty warranty for $299.99!

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    Reviewed Jan. 20, 2012

    I purchased LG 47SL80 TV for $1726.50 on 11/04/2009 and an extended 3-year warranty for $299.99. My TV now needs to be repaired and I can't use the warranty because the business closed without informing me of options to use the warranty. I now have to call a repair company and pay for the repair without the benefit of the warranty.

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    Reviewed Jan. 10, 2012

    I bought a Sony TV and Sylvania Portable DVD player. Both are still under warranty manufacturer as well as extended warranty. Sylvania DVD player has stopped working and 6Ave is not responding. Sylvania is charging me for labor charge of $44 to fix it, however it is under their warranty too. According to spokesperson, Sylvania charge for labor charge for everything you buy from them no matter if it covers warranty or not. Do not buy anything of Sylvania. They do not honor their warranty at all.

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    Customer ServiceReliability

    Reviewed Jan. 10, 2012

    I purchased a 32-inch TV on 10/31/10, and after a little over one year it went defective. I purchased a 3 year extended warranty with TV. Continue to call. Never an answer. No way to e-mail. No way to contact. I called all stores. Nothing. What do I do?

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    Customer Service

    Reviewed Jan. 7, 2012

    Purchase a 50" Plasma TV on 7/25/09 with 4 year extended warranty for $200. After 2yrs and 4 months of service, the TV could not turn on. I called six ave,

    all phones were disconnected. Finally, I called the manufacturer to repair the TV and paid $432.32. I will like to get my money back. Do you think consumers can get their money back? Consumers should do a collective law sues.

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    Customer Service

    Reviewed Dec. 28, 2011

    Yes, the same complaint everyone has. I purchased a 55" DLP Samsung TV from 6th Avenue Electronics with a 4-year extended warranty. My bulb blew, I think. The TV doesn't work and I still have almost 2 years left on the warranty. Well, as we know, I have called the stores and no one answers. It looks like I got duped!

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    Customer ServicePrice

    Reviewed Dec. 20, 2011

    I purchased a 50" Plasma flat screen on 09/07/2009 from 6th Ave. Electronics. With that purchase I paid for a 2-year extended warranty. Recently the TV does not work. It will power up but shows a black screen. Since my warranty is good until 09/07/2012, I called 6th Avenue to get one of their technician's to come to my home and diagnose and hopefully fix the TV. I have tried numerous times to call any of the 6th Ave. stores (Paramus, NJ; phone, 201-597-0520) and no one will pick up the phone nor is there anyway to leave a message. I am now stuck with an expensive TV ($1,398.99), which doesn't work along with the 2-year extended warranty ($149.00).

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    Customer Service

    Reviewed Dec. 16, 2011

    I purchase a 58" Panasonic Plasma TV in February 2009 from 6th Avenue Electronics in West Long Branch, NJ. My television has a serious red tint color. Throughout every channel, it is snowy with lines. Yesterday, I started calling 6th Avenue, because I did purchase a (4) year extended warranty, but was not able to reach anyone. Either their phone rings continuously, or they were disconnected. I need my television fixed, and I want my money back. Is Panasonic handling these problems?

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    Reviewed Dec. 16, 2011

    I purchased a 50" plasma TV. The TV has a 1 year factory warranty on 01-17-2009. I also purchased a 4-year extended warranty for $349.99. Is anyone honoring 6th avenue warranties?

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    6th Ave Electronics Company Information

    Company Name:
    6th Ave Electronics
    Formerly Named:
    6 Ave Express
    Website:
    6ave.com