6th Ave Electronics Reviews

It's close to Christmas really close for me and I found the iPad bundle on Walmart.com. I ordered it thinking I could trust the Walmart brand name but I was wrong. Walmart says I can send the bundle back for a refund. It's close to Christmas and this is the gift I was looking for over a week ago... so will I find it again? Who knows! I'm keeping the tablet but scammer is how I feel about 6th Avenue Electronics. They opened the bundle and STOLE the Apple Pencil before shipping the deconstructed remainder to me. So I lost about $140 after I purchase the pencil from somewhere else. The sad part is now I distrust Walmart.com because they are allowing this company to bamboozle their loyal customers. So Disappointed.

I recently ordered over $3000 worth of product from 6th Ave, selected “do not require signature” as we are in a pandemic without the small biz bandwidth to have people on-site for deliveries, provided the door code, and still they enforced a signature and would not deliver without it...not even after a 3 way call with Fedex itself. I understand they want to protect themselves but my health and my purchase are my right and yet, they would rather compromise the sale and safety of my staff for an in-person exchange. Needless to say, I won’t be ordering from them again.

I ordered a new computer from Walmart not realizing this was a third party situation. I cannot return it at the store and 6Ave won't even call me back. I really hope someone cracks down on companies like this. Or, maybe karma will take care of them.

6ave is a con artist. They intentionally scam a small percentage of buyers to make up the margin. The majority of buyers would not have problems, but a small number of us will be victims for sure. That's their business model. That's how they undercut everyone's prices. Guess what, I bought from them many times without problem and finally my number is up. Just got scammed. They sent a defective Canon RF 24-105mm and claim the returned RF 24-105mm's serial number does not match (they accused me of switching the lens), which is a blatant lie, 1000% false. Now it makes sense.

I bought this magic keyboard Swedish from 6th Ave Electronics on Google Express. Some key did not work and I contacted Apple and provided the serial number of this keyboard. Unfortunately the serial number on the product is not in Apple's system and obviously company is selling fake product. When I contacted them they said the product is beyond return time. That is ok but they wanted to provided me with another serial number which did not belong to this product and asked me to claim it with Apple. It's totally dishonest merchant and please avoid buying from them in the future.

I understand that most companies have a (blank) percentage re-stocking fee... But at 30%?!?! That is STEALING from the customer! There was no disclosure when I bought it! And even after returning the item, in new condition, they would not return it! I could have sold it for almost as much as they wanted it, and I would not have lost $300+ dollars!! DO NOT BUY FROM THIS COMPANY!!! SPEND YOUR MONEY WITH B&H OR ADORAMA!!! They do care about the customer, and do not try to rip you off on any returns you may have.

Lack of disclosure. FRAUD. Claim was filed with SquareTrade. Information from Square Trade they had a different purchaser and different Email. Copy of payment mailed out by Square Trade did not have my signature or mailing address. Identity Fraud, Deceptive practices. Samsung advised not covered not aUTHORIZED SELLER. SQUARE TRADE NOT COVERED DUE TO PREVIOUS claim FILED. Name, address, product did not match my purchase or name Reported to FTC. They should be banned from selling on eBay. Anybody with a problem should flood FTC with letters, emails, letter to ABC Action news. Hit them where it hurts. eBay feedback is false. Read website complaints. They probably stay in business for a short time, scam people and then move on to so other trusting person.

I bought the camera referenced above and it arrived, new, all accessories present and functioned as expected. The issue came up when I went on the Panasonic website to register this camera for the warranty. 6th Avenue Electronics was not listed as an authorized retailer. This may just be glitch on Panasonic's website or 6th Avenue Electronics is unaware of this issue. Warranty registrations are usually instantaneous, but it has been five days and Panasonic has not confirmed my warranty.

I purchased a new Nikon Z6 for a a cheaper than normal price on their eBay page. I was sent a USED Nikon d7000 instead! After googling their name I arrived on their Consumer Reports page...not surprised. Scam!! I am in dispute with eBay now over a refund. This company is horrible and wish I had read about them before purchasing anything.

I purchased an expensive gaming computer monitor from this company on Amazon. It was received in a box that was demolished. I repacked it and shipped it back to 6th Ave. They are refusing to issue me a refund. This company is horrible.

I ordered a Canon SL2 camera bundle through Overstock. Got it and stuff was missing. No viewfinder cover, no camera cap, and one battery was missing. The one battery and charger I did get was a knock off when they advertised them as Canon brand. SD card I got was also a knock off and one of the mini SD cards. They have no customer service and will not answer calls, messages on Facebook, emails, or messages on Overstock. Hopefully Overstock will fix this seeing seller Isn’t.

Bought a top quality model Dyson vacuum. Was supposed to be new. Had scratches all over, items in box without proper padding (appeared used). Vacuum broke 1 months after purchase (shoots debris out the back). 6th Ave denies it was refurbished. Bought at Overstock.com. Overstock takes no responsibility for product because they sold through 3rd party. Dyson takes no responsibility because 3rd party. 3rd party 6th Ave states past 30 day return. WILL NOT do anything for broken product. I should have known when I opened box. Customer Service very rude, laughing, uninterested in my complaint. Buyer beware. Do not buy product if 6th Ave is 3rd party. They DO NOT CARE about customers after the sale is made. I will be careful in the future to not purchase from a 3rd party.

I purchased a Nikon CoolPix A900 online from Google 6th Avenue Electronics. The camera arrived with a power plug for India. Warranty card as well from India. I didn't think anything of this because in the past Nikon supports their products world-wide. After 5 weeks a defect in the camera appeared. Nikon USA returned it to me stating it is grey market and not authorized for sale in USA and therefore will not be repaired. 6th Avenue refuses to accept the product back stating I had 30 days to return it. Sorry! Today I see a sticker on the bottom of the box in effect stating the product is not legal for sale in the USA and the warranty may not be honored. Great. Thanks Google/6th Avenue Electronics for selling illegal products. Caveat emptor does not apply to deceptive sales and marketing scams.

6th Ave refused to refund me 20% of my $1400 order that was defective. This was an Apple product that I had confirmed with Apple over the phone. Apple even told me to return it to the seller for a refund. This was 100% defective. Their policy states they will NOT charge a restocking fee on a defective item. It is apparently widespread that people are returning defective items to 6th Ave and 6th Ave is refusing to let go of a restocking fee. Do not buy from this company. Your assurance in a smooth process if you receive a less than perfect product will be pure disappointment. Please don't make the same mistake I, and countless others, made.

One "new" camera had no serial number, and another stopped working next day. I know it has been a year since we last did business, but I thought I would leave a message here before I did the youtube video regarding the product I received from you. That's right that "Panasonic Lumix DC-GH5 Mirrorless Micro Four Thirds Digital Camera (Body Only) (322473578696) I bought from you for $1,785.21 that has no serial number underneath it and anywhere on the box.

Not a quality retailer, bait and switch - I ordered through their link on Rakuten.com, and they did not indicate that it was used/refurbished, nor the international version. They sent one that was apparently part of a kit with a lens, and the lens removed. I don't know the status of the camera with respect to warranty, and suspect it's an international version.

“**WATCH OUT** This is a SCAM** When you go to purchase this USED lens, as a U.S. Version (meaning, the lens came to America through official Tamron USA means - aka NOT through Grey Market means), you will actually receive a Grey Market Lens. I purchased this lens, thinking it was a great deal for a "like new" used U.S. Version lens, but it was gray market. Total scam, so disappointing. Also, the customer support knows they are doing this and they TRY to charge you a restocking fee when you return it. DON'T LET THEM!! I purchased through Amazon and KNEW they would protect me and they eventually agreed to not charge any fees to return it.”

Before I begin be wary of any customer service line that's only available during the hours of 10am to 3pm (5 hrs) weekdays only. Also if you are being transferred to a "manager" and it last longer than 10min get ready for a doozy of an explanation. I purchased this item on a Monday 7:30am (1 week ago). Before I made the order, it stated that the item had more than 10 available and the location is the U.S.A. Granted it gave a shipping date as little as 3 days to approx 14 days to receive. When I was about make the purchase, I made sure to locate where the store is. Once I found out that it is in the east coast, I figured most likely even in ground shipping it won't take but a few days. So the 3 day window was a time I felt I would get it (boy was I wrong).

I purchased a camera with accessories from their eBay store. On testing the camera it proved defective. While they "stated" they would refund the camera, they have stalled for two weeks about getting the shipping label to me for the refund. eBay only keeps documentation now so you have to skip them and go directly to PayPal and your credit card company for best results. I also filed a detailed account with http://www.bbb.org/new-jersey.

I paid for an extend warranty that I can't use. The 46-inch Toshiba is not working. Paid for the TV $1,499.00 plus warranty $199.00 plus tax, a total of $1,818.00.

My DVD surround system to my 55inch 3d TV is not working since last year. I went back to the store and it was closed. I brought an extended warranty for 3 years. I don't have sound. I paid $3,500 for something I can't use.

I'm having problems with the TV. The surround system stopped working. I paid for a 3-year insurance plan for $359 and now, all the stores are closed. What can I do?

In September 2011, I purchased an LG TV from 6th Ave Electronics on Rt. 1, Woodbridge, NJ. I also purchased a 5-year extended warranty - $149.99, covered by Consumer Priority Service (CPS) in Brooklyn, NY. Just the other day, I was looking through my online account with CPS & I see that my warranty is now void. I sent CPS an email asking why my warranty is now void. I received their reply: "The warranties have been voided because although you paid for the warranties, the dealer did not pay us for them. And we did not inform any of the customers affected." So now, I paid for something I'm not getting. Very poor business practice on the part of 6th Ave Electronics & CPS. Is there anything I can do to get my money back?

On 10/03/09, I purchased a 46" Toshiba plasma TV. It had a one-year manufacturer's warranty, and I paid $199.99 for an additional 3-year warranty. In September 2012, the TV needed repair. I was unable to reach 6th Avenue Electronics and their warranty service department at 15 Stern Ave., Springfield, NJ, 07081, since they closed all their stores and offices. There were no telephone numbers or e-mail addresses to make contact. I called Toshiba. They said their 1-year warranty had expired and they would not help me. Help me get the needed repairs or refund for my warranty costs. I have been cheated. Many thanks.

I purchased a 58 inch Plasma TV in June '09 from 6th Avenue Electronics for $1,899.00 and an extended warranty for another $300.00 from the Lake Grove Store. Now I have a broken TV with a board burned out inside and a Plasma screen that is no good. I was charged $120.00 just for a repair guy to show up, only to be told that the burned out board and the plasma screen which is not good cost about $1,700.00 to repair. The TV is not worth fixing. What do I do? I'm out with the whole value of my purchase. This is criminal and something has to be done. Please, have someone help us.

I bought a 52" inch Sony TV back on 03/28/2009 along with a 4-Year Extended warranty for $350.00. Now, my TV needs to be fixed, since the company is under default, what are my rights as a consumer? You can't just walk away from your responsibilities as a business. There needs to be checks and balances to protect the consumers. I paid almost $2,000.00 for this item along with the protection, so can someone please get back to me. If 6th Ave would assume the responsibilities, then Sony should step in.

I bought my 46-inch plasma Samsung TV in July of last year from 6th Avenue store in Lake Grove, Long Island. I paid $400 for that TV and an extended warranty for $299. I was watching TV with my daughter when it went blank with a blue screen. I didn't know what to do. My wife and I, we searched for the receipts and found them. I looked for a number to call in those receipts and I did not find a number to call. I went to the store I bought the TV from to find out that the place was close. I searched online for any store in NY and all stores in NY were close. I saw a few stores in NJ and I called them up. They never responded to their phone. All of us who were victimized by that fraud should call the Better Business Bureau to make our voice heard and to look for freelance lawyer to help us. I'm stuck with a broken TV. Please help us, somebody, anybody.

I had purchased a 46" LED TV. Since I had purchased it in 2011 at the 6th Avenue Electronics store in Jersey City, NJ, I have had problems. I called to have it serviced and no one answers the phone numbers I called. The warranty department does not answer the phone. I had left messages, but no call back. I had paid a warranty of $299.99. I was told that they went out of business. What can I do to get my money refunded? And my warranty? I hope that there is a lawyer who will take all of us customers who have been ripped off by 6th Avenue. Please help! Thank you.

46 inch Panasonic Vierra plasma TV - I purchased this TV from 6th Ave Electronics in May 2010 and less than two years later, we heard a loud pop and there is no longer a picture. The TV is worthless! Of course, we know 6th Ave is out of business and have no recourse! How can a TV break in less than two years and it wasn't abused?

My 55" TV purchased in November 2010 is not turning on. I dug out my receipt to contact 6th Avenue Electronics since I purchased an extended warranty, only to find out that they are no longer in business and are not honoring the extended warranty. I was never offered an option to purchase a warranty from another company, so now I am stuck. Help!