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I purchased a 42" LCD Zenith TV with 3 years extended warranty from 6th Avenue on April 25, 2009. On February 24, 2012 the TV started to experience color issues. I called 6th Avenue and no one answered, so I decided to go to the store, only to find out the store had gone out of business. The warranty card mention of an address where the TV can be repaired: Warranty Service Department, 15 Stern Ave., Springfield, NJ 07081. No phone number. I drove there to find out that company had gone out of business also. As of now TV is broke and now I have to find a place to repair it. I hope I can get reimbursed the cost to repair or get my money back from the warranty I paid for.
I purchase extra insurance with my TV. Now they are not there anymore. Something is wrong with it and I don't know where to go. I tried to call them but no answer.
Hitachi 42" plasma HDTV 4-year warranty - The TV does not stay on and keeps shutting off. I called the store where we purchased it in Carl Place, NY to discover all 6th Ave Electronic stores have left Long Island, NY. I even called their stores in New Jersey for guidance on how to get my TV fixed, which is still under warranty until this Sept of 2012. No one answered. I wrote to the corporate address by email to no avail. Again, no answer. I then found the website of consumers complaints to see that I am not the only one with a problem with them. We should file a class action suit as there seems to be no other recourse. They took our money and left us holding inferior products and worthless warranties. I thought New York had laws to cover this type of business tactics? They should all go to jail. Who else do we need to contact to correct this robbery?
We bought a 50 LG TV from the E Brunswick store in 2009 with 4 years warranty. In February 2012, the TV would not power on. Cannot reach any of the stores to use warranty to repair TV. Very dissatisfied.
I bought a 52" Toshiba TV back in February of 2010. I bought a three-year extended warranty at the same time. I am having problems with pixilation and would like to get it fixed before it goes completely. But I am having a hard time getting in touch with the company. When I call the numbers, no one answers. I think once they knew that they were going out of business, they should have informed us of where or who we could contact when we need repairs.
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I bought two eMachine laptops and insurance, both E527, last Christmas at Crale Pace locale on 6th Ave card with extras, extended computer service and repair warranty. I am trying to get such paid for service. I have yet to be contacted by them (6th Ave or eMachines). Time is of the essence as my college age children use them for advanced courses at their schholls. ..Suny Albany needs to use eMachine laptop for web-based class. Without laptop, they will fail and not reach full earned potential and attitude.
Please contact me. The plan is to go to 6th Ave store in NYC tomorrow, Sunday 2l12/12 to get immediate paid for service. Please advise. Thanks for the care, concerns and guidance. Please, again, don't hesitate to contact to arrange much needed repairs and to reestablish faith in 6the Ave retailer. Furthermore, the store has been our family's exclusive computer/electronics go to store. Please send helpful advise as I have been pulling out hairs for son!
In November 2010, I bought a Toshiba 40E200U 40" 1080p LCD HDTV from 6th Ave., electronic Jersey City location. Additionally, I purchased a 5-year extended warranty. I am having an issue with my TV and need to know if I am able to use my warranty, but I have not been able to contact the store to confirm if the warranty is still valid. Could you ascertain whether or not they are still in business? Thank you.
6th Ave Electronics is out of business and I am out $149.99 for extended warranty and I am convinced that I was sold a used TV. How do I get my $149.99 back?
I purchased a 55-inch Panasonic Plasma television with a 3-year in-home warranty for an additional $299.99. The television would power up with no picture. Nothing but snow and black lines across half the TV with the rest of the screen black. We began calling all the store locations. The only location we could get to actually speak to someone was in New Jersey. I had purchased this TV in Delaware. They told to come in to the store and they will give us a new TV. The only store open was over two hours away and that was not the resolution and I wanted my in-home warranty service. The following day, the internet then reported all stores were closed. I am left with a broken $1700.00 TV and an empty warranty for $299.99!
I purchased LG 47SL80 TV for $1726.50 on 11/04/2009 and an extended 3-year warranty for $299.99. My TV now needs to be repaired and I can't use the warranty because the business closed without informing me of options to use the warranty. I now have to call a repair company and pay for the repair without the benefit of the warranty.
I bought a Sony TV and Sylvania Portable DVD player. Both are still under warranty manufacturer as well as extended warranty. Sylvania DVD player has stopped working and 6Ave is not responding. Sylvania is charging me for labor charge of $44 to fix it, however it is under their warranty too. According to spokesperson, Sylvania charge for labor charge for everything you buy from them no matter if it covers warranty or not. Do not buy anything of Sylvania. They do not honor their warranty at all.
I purchased a 32-inch TV on 10/31/10, and after a little over one year it went defective. I purchased a 3 year extended warranty with TV. Continue to call. Never an answer. No way to e-mail. No way to contact. I called all stores. Nothing. What do I do?
Purchase a 50" Plasma TV on 7/25/09 with 4 year extended warranty for $200. After 2yrs and 4 months of service, the TV could not turn on. I called six ave,
all phones were disconnected. Finally, I called the manufacturer to repair the TV and paid $432.32. I will like to get my money back. Do you think consumers can get their money back? Consumers should do a collective law sues.
Yes, the same complaint everyone has. I purchased a 55" DLP Samsung TV from 6th Avenue Electronics with a 4-year extended warranty. My bulb blew, I think. The TV doesn't work and I still have almost 2 years left on the warranty. Well, as we know, I have called the stores and no one answers. It looks like I got duped!
I purchased a 50" Plasma flat screen on 09/07/2009 from 6th Ave. Electronics. With that purchase I paid for a 2-year extended warranty. Recently the TV does not work. It will power up but shows a black screen. Since my warranty is good until 09/07/2012, I called 6th Avenue to get one of their technician's to come to my home and diagnose and hopefully fix the TV. I have tried numerous times to call any of the 6th Ave. stores (Paramus, NJ; phone, 201-597-0520) and no one will pick up the phone nor is there anyway to leave a message. I am now stuck with an expensive TV ($1,398.99), which doesn't work along with the 2-year extended warranty ($149.00).
I purchase a 58" Panasonic Plasma TV in February 2009 from 6th Avenue Electronics in West Long Branch, NJ. My television has a serious red tint color. Throughout every channel, it is snowy with lines. Yesterday, I started calling 6th Avenue, because I did purchase a (4) year extended warranty, but was not able to reach anyone. Either their phone rings continuously, or they were disconnected. I need my television fixed, and I want my money back. Is Panasonic handling these problems?
I purchased a 50" plasma TV. The TV has a 1 year factory warranty on 01-17-2009. I also purchased a 4-year extended warranty for $349.99. Is anyone honoring 6th avenue warranties?
On Nov 13, 2010, I purchased an extended warranty ($239.98) on an LG washer & dryer from 6th Ave Electronics, in NJ. All stores have been closed and when calling phone numbers located on the web I am never able to get a person on the phone.
I had sent an email to 6th Ave and this was their reply: Thank you for your email. We apologize, but are no longer able to honor the extended warranty you purchased from 6th Avenue because we are going out of business. If your item is still within the manufacturer's warranty, you may contact the manufacturer to service the unit. If your item is no longer within the 1 year manufacturer's warranty time frame, you may fill out the claim form that is attached and submit it to the office of McCarter & English LLP, who will determine the course of action that will be taken regarding your warranty. If you dropped off an item to be repaired and have not received a call to pick up the item, please fill out the attached form and submit it to the office of McCarter & English LLP who will determine the course of action that will be taken in reimbursing you for your item. We apologize for any inconvenience.
Once again another corporate business stealing from consumers and all they do is walk away! There are many others out there who have been taken advantage of from 6th Ave Electronics. Upon calling I was basically told there is no way of knowing when and if I will get my $239.98 back. I believe this is all a waste of time and is a tactic to shut the consumer up!
I purchased a Samsung 50" LCD TV from 6th Avenue, plus a 4-year extended service warranty. The TV screen started to go so I tried contacting 6th Avenue for service, but none of the numbers that I have called are working. Does anyone have any info or can help?
I purchased an extended warranty for my Sony Bravia TV. I've only had the TV two years and now the TV has lines and ghost images on the screen and the original product warranty is up and 6th avenue is unreachable. Every telephone number goes nowhere.
On Sept 6, 2009, I purchased an LGE50PQ30 Flat screen and also the 4 year extended warranty. The picture has become distorted and unable to view it. After calling multiple locations and finding all numbers disconnected, I emailed the company. I still have not received any replies. Please help me to get this repaired.
We are due for a new Panasonic TV. We have an extended warranty and there is no forwarding phone number or address. This is ridiculous.
I purchased an extended warranty, and am unable to contact the business to get an address, to send the camera for repair.
Up until this time, I have never had a problem with 6th Avenue Electronics. I have bought other things from them, but I sincerely hope they will honor their store bought warranties. I bought a TV for my son on 12/17/07; I paid $1750.00 for the set. I also bought the extended warranty, which was for 4 years due to expire on 12/17/11, which cost $299.99. The TV lost its picture about 2 weeks ago, there is just sound. I need help in getting 6th Avenue to honor the warranty. Can you help me get the TV repaired? No answer at the corporate office. I have been leaving messages, of course, no one has called back. Thank you.
I got bad service, no greeting at all and they sold me a non-working seven inch flat screen T.V. for the car and some yams which was Fioor the car. I keep calling for days but no one picked up. So i want them to get my money back and they said no and no to exchanges neither they can't put a product for sale if it doesn't work. That's against the law. I didn't get my money back or exchange. Please help me get my money back in. Still got the receipt.
I purchased a 46-inch TV. It went out on me and the store is out of business, except for some areas, and no one would pick up phone so that I can speak about repairing my TV? Thanks.
Trying to call to get how they work with to repair my TV led 55 inch sansun. Not able to get customer service on phone. All I get is no answer at all.
My husband and I purchased a 61inch television on 02-26-09; it came with a 1yr warranty and we bought another 2yrs. My TV went out on 10-24-11 and I've been calling all the stores and their customer service numbers and no one is answering. We took a ride out to Long Island on 10-27-11 and see that the store is closed down they have a sign telling people to call this number which is 1-866-450-0354, in which I called and it is not even ringing. I have no idea where these people are at and have to spend $200 for my television to be serviced. I don't think this is fair to me because I paid for a 2yr extended warranty. The warranty service department is located at 15 Stern avenue, Springfield, NJ 07081.
I purchased a 46" Mitsubishi LCD TV in August of 2008, along with a 4 year extended warranty. I've had my TV serviced once under Mitsubishi's manufacturer warranty due to a defect. My TV has since stopped working. Since it's out of warranty, I've attempted to contact these thieves to have my TV serviced. There is no answer at any of their phone numbers, and the 877 number that I Googled for customer service is constantly closed. I've gotten no response from their email addresses either. Do not do business with this company.
I bought a 50" Panasonic Plasma TV that has failed. I bought a three-year extended warranty at the same time. After numerous emails with customer service due to the closing of the repair/warranty service, I was told to bring the TV to the Springfield, NJ store for an exchange. Emails claimed that no documentation was needed, although there was no mention of the brand, size or model that would replace the set I have.
I've driven to the store three times with the TV (100-mile round trip and $25 in tolls each time), and each time the sign on the door has changed as to when the store would open to solve this problem. There are no posted phone numbers at the store, no one answers the original published phone numbers, the fax machine doesn't pick up, and email attempts don't go through. Apparently, I am now the owner of a TV that doesn't work with no recourse except to pay for the repairs on my own.
6th Ave Electronics Company Information
- Company Name:
- 6th Ave Electronics
- Formerly Named:
- 6 Ave Express