ViaCord Reviews

I signed up with ViaCord due to the accreditations that they have and the overall cost. It wasn't the most expensive and it wasn't the cheapest, and then they were licensed to operate in California, which made me feel better. There was also how long the company had been in business. They're not located in California, but it was good that they were eligible to work in California because it's one of the most highly regulated states. So, that means that they're probably a better company.

I did ViaCord for my daughter, Haley, 24 years ago. She just had her baby, Jackson. Because I had done it, we feel like it's an insurance policy for our babies. My daughter was born in upstate New York in the middle of a storm. ViaCord sent a four-wheel drive truck to come and get the package to take it to go get processed. Then for Haley, when she had Jackson, we changed hospitals. She was supposed to go to UVA, which is further away, and we ended up going to AMC, which is about 45 minutes closer. They had said they were gonna come the next day to get it, and they actually came the same day. So, my experience has been awesome. They called when they got there. We just brought the kit down, and they took it away.

I've used ViaCord for all my kids and this is my third time using them. The experience has been positive. The salesperson I've spoken to has been there through all my kids, and it has always been a very easy process. I quite literally told them I was expecting, and they make it easy. It's not a complicated process by any means. The reps communicate well and if you don't follow up for any reason, they follow up via phone or email. We've just been banking with them and never had to use the cord blood, but I love the service that they offer.

We had our baby a week ago, so the kit was picked up a week ago. We haven't paid for ViaCord yet or received any results. I don't know how long that normally takes. We were IVF, so it was really important to us to have that if there might be more complications down the road. We went through ViaCord because that was the one that my OB/GYN was familiar with, but there wasn't a huge price difference compared to other companies. They were within $200 of each other. ViaCord was great.

We were recommended with our child's specialist to go with ViaCord. It's their company of choice. We are using it for future needs because we have two children. And we'll use it potentially for our firstborn. Initially, we were given a brochure. We sat on it for a minute. We didn't make any moves. But once we were closer to delivery date, I made a phone call, and that was it. The call took a couple of minutes. ViaCord sent us paperwork, emails back and forth, and everything was a breeze. They answered all our questions and sent over everything promptly. They said they would get back to us in four to six weeks. Given that the last couple weeks of potentially reaching delivery date, it gets a little hectic, so the fact that they kept things short and simple and to the point was very nice to see. We'll see in a couple weeks with the results. So far, things have been smooth as they can get. One less thing to worry about.

I went to a seminar where ViaCord people talked with some of the OBs from my office. They were one of the ones that my OB’s office recommended. I did it with my first daughter, and I'm about to have my second daughter so I'm doing it with my second one as well. The initial experience was a good one and I have recommended them to friends. Hopefully, I won't need them but it's better to have them and not need them.

We're having a baby, and I want to make sure that our kid has access to stem cells and cord tissue. I went with ViaCord, and trying to get answers sometimes was a little bit difficult. I was trying to make sure that we had everything submitted. But I kept getting recorded calls saying that they hadn't received everything, but it seems like they had. So, I'm not really sure. But other than that, it was fine. I would recommend ViaCord.

The first time I used ViaCord, I became interested in banking my baby's cord blood because of safety, insurance, and security. This is my second time using them and the biggest benefit is not having to worry about much. It's a simple process. My experience with the ViaCord team has been 10 out of 10. It’s great. People considering ViaCord should do it.

We didn't do cord blood banking for our first baby but he has a cerebral palsy diagnosis, so it was recommended by his physical therapist. His occupational therapist used ViaCord for her kids and we decided to do it for our second baby. When I inquired about the service, it was super easy. Signing up wasn't working for me on my computer, but the next day I got a phone call from a person who helped me finish it.

It was great experience with ViaCord. They had good reviews and were trustworthy. Their rep was very good and I liked the ease of doing business with them.

I researched a number of companies, and ViaCord was one of the best companies that I've seen good reviews about on multiple places. So, we decided to use them. Everything was awesome. The cord blood kit and tissue was self-explanatory. Doctors handled it properly. They understood all the instructions since they handled multiple cases like ours because ViaCord is one of the well-known companies for cord blood banking.

I like that ViaCord has the Sibling Connection Program. This is my second time using ViaCord. I had a child last year. The first time I went through with my first child, ViaCord was recommended by my child's hematologist. Their specialist was excellent. ViaCord has easy to use instructions for everybody, whether it's my provider or me. I'm packaging my packet that I receive with the kits. It's not complicated to use. So, I really appreciate that.

I researched the different options, and ViaCord is where my baby brother's cord blood is stored. I went online to let them know I was interested and when I needed any information and called, they were willing to talk to me and quick to answer. All the physicians, nurses and staff were able to use the kit when the time came to do what was needed, so everything was labeled nicely. The pickup coordination was nice and easy. My mom was able to call for me and get it coordinated, and they showed up the next morning. The courier came to my hospital room and he was efficient and took the kit straight away. Everything went well. Doing business with ViaCord was expensive but I knew it was going to be, and it’s priced about the same as everybody else.

I wanted some precaution, and I found ViaCord on Google. I'm hoping I never have to use it. It's just like an insurance. My experience with their services has been smooth so far. If you have the resources for it, you should probably consider signing up with Viacord.

Our doctor's office was affiliated with ViaCord and they recommended the company to us. Then we had a representative from ViaCord who works with our physician's office who provided a webinar and gave us really good information about their service. Then, through recommendation of friends and family, we decided to do avail of their cord blood banking service. As medical technology changes and the unknown might happen, you don't get another chance at it. So, we opted to just go with it in the hopes of never needing it, but you don't get another shot at it. Everything was fine when we got the kit but the day that our daughter was born, I had an extremely hard time of getting through to the courier service for pickup. I was calling and it said all lines were busy. I called multiple times over the course of two hours and finally, somebody called me back and they were able to get in touch with us.

ViaCord was wonderful. I used them in the past with my older son and I have my membership for them because I keep storing his cord blood. With the little one, I was planning to do it, too. The surgeon was just not successful at getting the blood out of the cord in time, so we couldn't do it.

A friend told me about Viacord and I really wanted to do cord blood banking 'cause it's very important because of all that the stem cells can treat. I considered all that Viacord does with the cord and it can help my child. My experience with the company was good and easy. However, I'm trying to finish my account, but there were two questions that I couldn't finish. It said that it is incomplete, but it's not letting me sign on. I called Viacord, and they said someone will call me. Other than that, Viacord is really good, including all the process that they do to maintain things.

I have a great experience with ViaCord. My doctor recommend them. They saved the blood of my baby. The rep knows a lot about their services, and I like it.

A baby stem cells are very good for potential health issues, and my doctor recommended Viacord's service. It's a great company with a great product and customer service. I've had a great experience with them. I would definitely use them again.

We banked our baby's cord blood stem cells so that our family would have access to it should we need it for any health concerns. We researched for a good six months and when we compared Viacord to other companies, their price was reasonable. Now, we're on auto pay. We used Viacord for my first daughter, and we're already planning to use them again this September for my second daughter. They've been super easy to work with and I would rate them a 5. I would definitely recommend them to a friend.

We did a prenatal course at Memorial's and heard about what Viacord did. My wife took some classes and she did a workshop that they provided. The workshop explained the different services they had and we chose the cord blood option 'cause it looked like we wanted it for the future. I appreciated all of the options and how they explained it, how they show how we will use the cord blood in the future. The baby has siblings, and we could use the cord to help them get healthy. Our experience with the kit was easy and the people at the hospital helped us a lot with that, too. Everything was quick, and I will tell them to bank their baby's cord blood, because it's so easy and it can help their kids in the future. It's having an insurance for their kids.

My experience with ViaCord was good. Signing up with them was easy. They made it simple, and they made it very easy to understand what you need to do, with lots of reminders. I am comfortable recommending them to others.

I've had, both times, had a great experience with ViaCord. They get a discount for subsequent babies. They have a good price compared to other people. They've been good and I'd recommend them.

My eldest has leukemia, so in case down the line she needs something, we decided to bank our baby's cord blood stem cells. I'm still pregnant. We're just waiting on the day. We heard about ViaCord through my daughter's oncologist. She recommended everything and set us up.

This is our fourth time with ViaCord. We've done this with all the other three children, and we've always had good experience with their customer service and support. They're very prompt in getting back with us. They've done exactly what they've said and they've provided all the information and left no questions unanswered. They've just been good to work with. I have recommended them to a few friends.

My sister was pregnant at the same time as I was, and she chose ViaCord. I asked her more questions about it because at the time my obstetrician offered a different company. We had more information once I asked my sister, and we called ViaCord. We used it the first time three years ago when I had our first child. We brought it with us to the hospital, and everything was taken care of. As a first-time mom, it was overwhelming. I thought that it was a lot, but it was a nice thought to know that we have something in case we needed it.

My kids go to Phoenix Children's Hospital, and my son originally needed a bone marrow transplant. It was an option where we could save the cord blood so I got connected through the case manager. I got the referral from the hospital and then ViaCord called me. They had me give them the information that they needed. It seemed like it was easy to do everything. It was self-explanatory. Then, they sent me the box and information through the mail and email. They told me that I could save the cord blood for the future and maybe help the kids with different disorders. I learned that it could be helpful for sickle cell and different cancers.

We have a family history of blood-related disease. I decided to bank our baby's cord blood stem cells. My doctor recommended ViaCord. My experience has been really good.

I did cord blood stem cell banking for my first daughter, and we did the same for my second. With my first child, the gynecologist that I go through had ViaCord pamphlets. I signed up and the rep did a great job. He was quick, which was what I liked. I'd recommend ViaCord.

I have family member that has used ViaCord. I also used them and it's been a positive experience. We took the kit with us to the hospital and had contact with the person that picked it up.

ViaCord was something we were considering. Banking our baby's cord blood stem cells was a decision that we thought would be an investment into our future. However, I thought ViaCord would be more proactive about picking it up. The instructions said it was urgent for pick up, so we called as soon as we could. But they didn't come until the next morning. I wanted to make sure everything's okay because it was at room temperature. They told us to keep it at that. Other than that, it was good.

ViaCord is good. When I was in the hospital, I was told the ViaCord package should be picked up within two hours, but they later said it could be picked up the next morning. It ended up taking about six to eight hours for them to come and pick it up, but they arrived when they said they would.

We banked oldest daughter's cord blood stem cells in case we need it. It was very easy. ViaCord just asked for the referral from the doctor. They provided where to send that to and they reached back out confirming everything had been received. We received the package shortly after that.

We decided to do cord blood banking in case something bad happens. ViaCord got backordered the first time and then they sent the package to me. They sent me another one after it processed, so I had two, but I left one with the hospital. The person I worked with was sometimes very perky. I caught her early in the morning but she was like that all day. She called me at 2 o'clock and it was the same thing. She was super enthusiastic to sell her product, which is fine, but maybe she can tone it down from a 10 to a 7. Only because there's so much when you're already exhausted. But she was still great.

My family has a history of autoimmune and immunodeficient diseases, and one of them can be cured by a stem cell transplant at birth. I wanted to have that option just in case it happened to my baby. I did a search on ConsumerAffairs, and it matched with ViaCord, which led me to choose them. I was also having trouble finding other cord banking services that I liked. The specialists in ViaCord were responsive and fast to respond. I had specific questions and they even did further research so they could give me all the background and information. I talked to them for three weeks, just asking questions, and talking about things that came up and how stuff would work. They were great and I’m comfortable recommending ViaCord to others.

You never know what could happen. So, I like to have a safety net. I had a good experience signing up with ViaCord. They mentioned that they turn the cord tissue also into liquid, which makes it last longer. On the day of the delivery, the courier said that he would be there at 1:00 in the morning when I delivered, but my husband waited, and then when he finally called them, they changed it to 8:00 in the morning. We didn't like that. Also, it is kind of pricey, especially in the beginning. But other than that, it's not too bad.

We liked the way that ViaCord stored the cord blood, and how it could be used multiple times if needed. They had a very good presentation that we attended. Signing up with them was a seamless process. Everything's been fantastic. If we had a question or an issue, we've talked to somebody right away. They've clarified things for us. They've sent over documentations that we needed, and helped us. We were having difficulties completing documents. It's been fantastic and very easy with my first child. The pick-up process was so easy at the hospital.

ViaCord was recommended by my OB. It was a pretty quick process and the ViaCord rep was helpful. The box got mailed over, but I'm still pregnant, so I haven't sent anything over. But it’s been smooth so far.

I've been with ViaCord since my 10-year-old was born. I called them and they gave me all the information. I liked the person I was talking to, so that made me go with ViaCord. But I was gonna bank the cord blood with the first person I could. My only concern is that it's overpriced. It made me spend $1,300. But my 10-year-old's cord blood is a half match for my seven-year-old who has sickle cell, so they might be able to cure him with his cord blood. So, I speak highly of ViaCord. I just banked my daughter, who is four weeks and one day today. So, this is my second time going through them. ViaCord is fine. I'd refer them to anyone that's looking to store cord blood.

Signing up with ViaCord was easy and it was good dealing with the rep. The customer service and the price are excellent, and I would recommend ViaCord.