ViaCord Reviews

My family has a history of autoimmune and immunodeficient diseases, and one of them can be cured by a stem cell transplant at birth. I wanted to have that option just in case it happened to my baby. I did a search on ConsumerAffairs, and it matched with ViaCord, which led me to choose them. I was also having trouble finding other cord banking services that I liked. The specialists in ViaCord were responsive and fast to respond. I had specific questions and they even did further research so they could give me all the background and information. I talked to them for three weeks, just asking questions, and talking about things that came up and how stuff would work. They were great and I’m comfortable recommending ViaCord to others.

I've been with ViaCord since my 10-year-old was born. I called them and they gave me all the information. I liked the person I was talking to, so that made me go with ViaCord. But I was gonna bank the cord blood with the first person I could. My only concern is that it's overpriced. It made me spend $1,300. But my 10-year-old's cord blood is a half match for my seven-year-old who has sickle cell, so they might be able to cure him with his cord blood. So, I speak highly of ViaCord. I just banked my daughter, who is four weeks and one day today. So, this is my second time going through them. ViaCord is fine. I'd refer them to anyone that's looking to store cord blood.

Banking our baby's cord blood stem cells is something good for the future in case a family member gets sick. It has a lot of benefits to it and at the end of the day, it could help save a family member's life. I read good reviews about ViaCord. Plus, my doctor recommended it. Signing up was good. The lady I dealt with was amazing, very friendly, very informative, and very on point. I didn't really have to wait long for any information. She sent it right away after I got off the phone with her. So, it was a very pleasant experience. I've already recommended ViaCord to a few friends and family that are currently pregnant. It's a great opportunity for everyone to consider and to look into.

Compared to others, Viacord is well-priced, overall. Banking a baby's cord blood cells is expensive, but considering that it would be possibly beneficial for our baby's future health, ours, or one day, a sibling, we're hoping that it's worth it. We spoke to someone prior to purchasing, and he explained things and worked with us. That was really great. He was very thorough.

Our oldest son has leukemia in remission, so the hospital told us about the program ViaCord because I was pregnant at the time. This is our second time using ViaCord. They told us that if you have a sibling who has an illness or condition that may need possible stem cell transplants, that we would qualify to be able to use ViaCord for free. The first baby was not a match for my oldest son and I haven't delivered yet for this one. But you take a gamble if it's gonna be a match. Also, it's a free program. Our son is doing really well. He's finished chemotherapy, so it's unlikely that he will need the stem cell. But if it ever came back, we have it as an option. So, we’re very thankful and grateful for that. I would definitely recommend ViaCord.

You never know what could happen. So, I like to have a safety nut. I had a good experience signing up with ViaCord. They mentioned that they turn the cord tissue also into liquid, which makes it last longer. On the day of the delivery, the courier said that he would be there at 1:00 in the morning when I delivered, but my husband waited, and then when he finally called them, they changed it to 8:00 in the morning. We didn't like that. Also, it is kind of pricey, especially in the beginning. But other than that, it's not too bad.

We liked the way that ViaCord stored the cord blood, and how it could be used multiple times if needed. They had a very good presentation that we attended. Signing up with them was a seamless process. Everything's been fantastic. If we had a question or an issue, we've talked to somebody right away. They've clarified things for us. They've sent over documentations that we needed, and helped us. We were having difficulties completing documents. It's been fantastic and very easy with my first child. The pick-up process was so easy at the hospital.

ViaCord was recommended by my OB. It was a pretty quick process and the ViaCord rep was helpful. The box got mailed over, but I'm still pregnant, so I haven't sent anything over. But it’s been smooth so far.

Signing up with ViaCord was easy and it was good dealing with the rep. The customer service and the price are excellent, and I would recommend ViaCord.

One of my friends recommended ViaCord to me. We just had our fourth baby. This is probably gonna be our last, so we wanted to go ahead and do the tissue banking and the cord banking through them just in case since it's our last baby. Our experience was great. The guy that I spoke with when I was setting everything up was super helpful and was really easy to understand. ViaCord is a company that I recommend, and they were super easy to work with. It is worth the money.

My friends told me stem cells are good to have. I reached out to ViaCord but unfortunately, I could not save it due to medical issues. But the customer service with ViaCord was good though the price was a little expensive.

I read information before and my OB recommended Viacord. We had an informative session with the company and liked what we heard. It was a very good explanation and they suggested asking questions. We decided to go for it for the good of our baby and chose a package. I haven't finished the process of it, but so far, it's been good.

I heard about ViaCord through my doctors and I’m still in the process of reading about it. When I reached out, the customer service was good and they explained everything clearly. They said once they receive the sample, they will start the process to get tested. And then they'll see if it would be safe. ViaCord has a nice program and is affordable. I haven't done anything yet but it's on the budget and they help people set up payment plans.

Everything was good with ViaCord. My husband's sister used it, and she had a good experience. We did it as well and we'd recommend it. It was an easy experience.

When I called ViaCord, I got connected to a salesperson, and that guy looked like he had good knowledge. I was looking at different companies and he convinced me ViaCord was a good option. I was promised that the package would be picked up very fast and also shipped soon. But when I called, they said they didn't have any agents in the area. I had to call three times and then somebody came late in the night, more than the two-hour window they promised.

We got the ViaCord service for safety purposes. It doesn't hurt to save the cord or the blood in case something bad happens. Joanna was very nice, thorough, and patient. She was very great. It was an excellent service. So far, it's a great service to keep your child safe in case of an emergency.

There's so much research happening in the field, and it's an ever-standing field. At some point, my baby is gonna get something. Everybody gets something. Nobody stays healthy their whole life. I want to be able to get my baby the best advantage on any treatment possible. ViaCord processes more of the umbilical cord, and you get more stem cells through them than you do with the other companies that I've researched and talked to.

One of my friends who was using ViaCord gave me the contact to his rep, and then I talked to his rep at ViaCord for my service. She was great and she helped me a lot with signing up and deciding the package and explained to me what I need and why I need that services. The only thing is the signup form was too long. Other than that, the customer support has been great. From signing up to sending the cord blood, the experience was great and it was not a hard process. I'm very happy with the company. The price was great because I compared with the cord blood banking, and they were really high.

I looked up cord blood banking and ViaCord popped up. It was perfect. I had heard about it from my OB as well. The rep talked to me a little bit about it and gave me a pamphlet that I read. When I got home, I did a little bit more research about it. I haven't given birth yet, so I still have the box, but I'd recommend that others should absolutely do it.

I highly recommend ViaCord. My doctor hosts seminars, and they told me about ViaCord in my visit at the office. I was told banking my baby’s cord could help with any serious illness for her. ViaCord's rep was friendly and informative. The kit showed up within a couple of days. They did it right away. It was nice, easy and seamless.

I watched an ad for ViaCord while checking some information on the internet, and there are a lot of benefits. It’s good for the baby, which is why we thought of storing the cord blood. The rep was crisp and able to answer all my questions. They were not prolonging the details but they were short responses and cleared all my doubts. It was easy to communicate with ViaCord. They said the process is good for the baby. If the baby has any issues in the future, you can collect the tissues from the cord blood and they can do further procedures for that. I would love to recommend ViaCord. Everything was good and the process was smooth.

A referral from a friend who used ViaCord led me to use me but so far, I'm dissatisfied based on the huge lack of communication from them. I have signed all the documents and paid for my cord blood kit. My baby is due in two weeks. However, I keep getting texts and emails saying that my documents aren't completed. I try to call the company, I leave messages, and they never call me back. So, I'm worried. I've paid all this money for the cord blood kit, and the day that the baby's born, I won't even be able to utilize it, because they keep telling me that something's incomplete. And I don't know what it is.

Someone called me about two weeks ago to ask how the Zoom meeting went, and the rep was super friendly. But we decided to go with another company instead of ViaCord. It was just about the money and I would still recommend ViaCord.

ViaCord offers free services for the siblings of a cancer patient. I already knew about the sign up process. I just made an order. It was just transactional to order a kit. The people are always responsive to my email. If there was something missing, they will go back to the file. It has been great. It's very straightforward, easy to navigate and very professional.

I used Viacord for my first son and I liked their service. Viacord is better than the other companies and they gave me confidence about my child. The rep that I dealt with was really good. He was really there with me with another process. Overall, my experience was simple and really good.

When the lady that did the ultrasound bring back the results, they realized that I have a son that have sickle cell. So, they put me on to our next doctor. We were discussing about it and then I heard about ViaCord. I already received the kit. But I'm not having baby until next month. So far, I would recommed them.

I've had my ViaCord account since 2014. My payments come out automatically. It's been an easy experience.

I used ViaCord for my son. I had a good experience with them. I would recommend them.

My OB told us about banking our baby's stem cells, and we watched the presentation of ViaCord, and it just made more sense. It really was like "better to be safer than sorry." Their price was good as well.

Our experience with ViaCord was seamless. I just signed up online and then the kit got sent. Our son was born last week. The process with collecting everything to send off to ViaCord was fine. They sent me some follow-ups, just a reminder to bring in and a reminder of how to do it. Then I had called, and someone at the hospital forgot to take blood. They were able to speak to the nurse and explain what needs to be done. Then I called back and a courier came within an hour. It was seamless.