ViaCord Reviews

We did a prenatal course at Memorial's and heard about what Viacord did. My wife took some classes and she did a workshop that they provided. The workshop explained the different services they had and we chose the cord blood option 'cause it looked like we wanted it for the future. I appreciated all of the options and how they explained it, how they show how we will use the cord blood in the future. The baby has siblings, and we could use the cord to help them get healthy. Our experience with the kit was easy and the people at the hospital helped us a lot with that, too. Everything was quick, and I will tell them to bank their baby's cord blood, because it's so easy and it can help their kids in the future. It's having an insurance for their kids.

We had our baby a week ago, so the kit was picked up a week ago. We haven't paid for ViaCord yet or received any results. I don't know how long that normally takes. We were IVF, so it was really important to us to have that if there might be more complications down the road. We went through ViaCord because that was the one that my OB/GYN was familiar with, but there wasn't a huge price difference compared to other companies. They were within $200 of each other. ViaCord was great.

We were recommended with our child's specialist to go with ViaCord. It's their company of choice. We are using it for future needs because we have two children. And we'll use it potentially for our firstborn. Initially, we were given a brochure. We sat on it for a minute. We didn't make any moves. But once we were closer to delivery date, I made a phone call, and that was it. The call took a couple of minutes. ViaCord sent us paperwork, emails back and forth, and everything was a breeze. They answered all our questions and sent over everything promptly. They said they would get back to us in four to six weeks. Given that the last couple weeks of potentially reaching delivery date, it gets a little hectic, so the fact that they kept things short and simple and to the point was very nice to see. We'll see in a couple weeks with the results. So far, things have been smooth as they can get. One less thing to worry about.

My kids go to Phoenix Children's Hospital, and my son originally needed a bone marrow transplant. It was an option where we could save the cord blood so I got connected through the case manager. I got the referral from the hospital and then ViaCord called me. They had me give them the information that they needed. It seemed like it was easy to do everything. It was self-explanatory. Then, they sent me the box and information through the mail and email. They told me that I could save the cord blood for the future and maybe help the kids with different disorders. I learned that it could be helpful for sickle cell and different cancers.

My family has a history of autoimmune and immunodeficient diseases, and one of them can be cured by a stem cell transplant at birth. I wanted to have that option just in case it happened to my baby. I did a search on ConsumerAffairs, and it matched with ViaCord, which led me to choose them. I was also having trouble finding other cord banking services that I liked. The specialists in ViaCord were responsive and fast to respond. I had specific questions and they even did further research so they could give me all the background and information. I talked to them for three weeks, just asking questions, and talking about things that came up and how stuff would work. They were great and I’m comfortable recommending ViaCord to others.

A friend told me about Viacord and I really wanted to do cord blood banking 'cause it's very important because of all that the stem cells can treat. I considered all that Viacord does with the cord and it can help my child. My experience with the company was good and easy. However, I'm trying to finish my account, but there were two questions that I couldn't finish. It said that it is incomplete, but it's not letting me sign on. I called Viacord, and they said someone will call me. Other than that, Viacord is really good, including all the process that they do to maintain things.

I have a great experience with ViaCord. My doctor recommend them. They saved the blood of my baby. The rep knows a lot about their services, and I like it.

A baby stem cells are very good for potential health issues, and my doctor recommended Viacord's service. It's a great company with a great product and customer service. I've had a great experience with them. I would definitely use them again.

We banked our baby's cord blood stem cells so that our family would have access to it should we need it for any health concerns. We researched for a good six months and when we compared Viacord to other companies, their price was reasonable. Now, we're on auto pay. We used Viacord for my first daughter, and we're already planning to use them again this September for my second daughter. They've been super easy to work with and I would rate them a 5. I would definitely recommend them to a friend.

My experience with ViaCord was good. Signing up with them was easy. They made it simple, and they made it very easy to understand what you need to do, with lots of reminders. I am comfortable recommending them to others.

I've had, both times, had a great experience with ViaCord. They get a discount for subsequent babies. They have a good price compared to other people. They've been good and I'd recommend them.

My eldest has leukemia, so in case down the line she needs something, we decided to bank our baby's cord blood stem cells. I'm still pregnant. We're just waiting on the day. We heard about ViaCord through my daughter's oncologist. She recommended everything and set us up.

This is our fourth time with ViaCord. We've done this with all the other three children, and we've always had good experience with their customer service and support. They're very prompt in getting back with us. They've done exactly what they've said and they've provided all the information and left no questions unanswered. They've just been good to work with. I have recommended them to a few friends.

My sister was pregnant at the same time as I was, and she chose ViaCord. I asked her more questions about it because at the time my obstetrician offered a different company. We had more information once I asked my sister, and we called ViaCord. We used it the first time three years ago when I had our first child. We brought it with us to the hospital, and everything was taken care of. As a first-time mom, it was overwhelming. I thought that it was a lot, but it was a nice thought to know that we have something in case we needed it.

We have a family history of blood-related disease. I decided to bank our baby's cord blood stem cells. My doctor recommended ViaCord. My experience has been really good.

I did cord blood stem cell banking for my first daughter, and we did the same for my second. With my first child, the gynecologist that I go through had ViaCord pamphlets. I signed up and the rep did a great job. He was quick, which was what I liked. I'd recommend ViaCord.

I have family member that has used ViaCord. I also used them and it's been a positive experience. We took the kit with us to the hospital and had contact with the person that picked it up.

ViaCord was something we were considering. Banking our baby's cord blood stem cells was a decision that we thought would be an investment into our future. However, I thought ViaCord would be more proactive about picking it up. The instructions said it was urgent for pick up, so we called as soon as we could. But they didn't come until the next morning. I wanted to make sure everything's okay because it was at room temperature. They told us to keep it at that. Other than that, it was good.

ViaCord is good. When I was in the hospital, I was told the ViaCord package should be picked up within two hours, but they later said it could be picked up the next morning. It ended up taking about six to eight hours for them to come and pick it up, but they arrived when they said they would.

We banked oldest daughter's cord blood stem cells in case we need it. It was very easy. ViaCord just asked for the referral from the doctor. They provided where to send that to and they reached back out confirming everything had been received. We received the package shortly after that.

We decided to do cord blood banking in case something bad happens. ViaCord got backordered the first time and then they sent the package to me. They sent me another one after it processed, so I had two, but I left one with the hospital. The person I worked with was sometimes very perky. I caught her early in the morning but she was like that all day. She called me at 2 o'clock and it was the same thing. She was super enthusiastic to sell her product, which is fine, but maybe she can tone it down from a 10 to a 7. Only because there's so much when you're already exhausted. But she was still great.

You never know what could happen. So, I like to have a safety net. I had a good experience signing up with ViaCord. They mentioned that they turn the cord tissue also into liquid, which makes it last longer. On the day of the delivery, the courier said that he would be there at 1:00 in the morning when I delivered, but my husband waited, and then when he finally called them, they changed it to 8:00 in the morning. We didn't like that. Also, it is kind of pricey, especially in the beginning. But other than that, it's not too bad.

We liked the way that ViaCord stored the cord blood, and how it could be used multiple times if needed. They had a very good presentation that we attended. Signing up with them was a seamless process. Everything's been fantastic. If we had a question or an issue, we've talked to somebody right away. They've clarified things for us. They've sent over documentations that we needed, and helped us. We were having difficulties completing documents. It's been fantastic and very easy with my first child. The pick-up process was so easy at the hospital.

ViaCord was recommended by my OB. It was a pretty quick process and the ViaCord rep was helpful. The box got mailed over, but I'm still pregnant, so I haven't sent anything over. But it’s been smooth so far.

I've been with ViaCord since my 10-year-old was born. I called them and they gave me all the information. I liked the person I was talking to, so that made me go with ViaCord. But I was gonna bank the cord blood with the first person I could. My only concern is that it's overpriced. It made me spend $1,300. But my 10-year-old's cord blood is a half match for my seven-year-old who has sickle cell, so they might be able to cure him with his cord blood. So, I speak highly of ViaCord. I just banked my daughter, who is four weeks and one day today. So, this is my second time going through them. ViaCord is fine. I'd refer them to anyone that's looking to store cord blood.

Signing up with ViaCord was easy and it was good dealing with the rep. The customer service and the price are excellent, and I would recommend ViaCord.

One of my friends recommended ViaCord to me. We just had our fourth baby. This is probably gonna be our last, so we wanted to go ahead and do the tissue banking and the cord banking through them just in case since it's our last baby. Our experience was great. The guy that I spoke with when I was setting everything up was super helpful and was really easy to understand. ViaCord is a company that I recommend, and they were super easy to work with. It is worth the money.

My friends told me stem cells are good to have. I reached out to ViaCord but unfortunately, I could not save it due to medical issues. But the customer service with ViaCord was good though the price was a little expensive.

I read information before and my OB recommended Viacord. We had an informative session with the company and liked what we heard. It was a very good explanation and they suggested asking questions. We decided to go for it for the good of our baby and chose a package. I haven't finished the process of it, but so far, it's been good.

I heard about ViaCord through my doctors and I’m still in the process of reading about it. When I reached out, the customer service was good and they explained everything clearly. They said once they receive the sample, they will start the process to get tested. And then they'll see if it would be safe. ViaCord has a nice program and is affordable. I haven't done anything yet but it's on the budget and they help people set up payment plans.

Banking our baby's cord blood stem cells is something good for the future in case a family member gets sick. It has a lot of benefits to it and at the end of the day, it could help save a family member's life. I read good reviews about ViaCord. Plus, my doctor recommended it. Signing up was good. The lady I dealt with was amazing, very friendly, very informative, and very on point. I didn't really have to wait long for any information. She sent it right away after I got off the phone with her. So, it was a very pleasant experience. I've already recommended ViaCord to a few friends and family that are currently pregnant. It's a great opportunity for everyone to consider and to look into.

Everything was good with ViaCord. My husband's sister used it, and she had a good experience. We did it as well and we'd recommend it. It was an easy experience.

When I called ViaCord, I got connected to a salesperson, and that guy looked like he had good knowledge. I was looking at different companies and he convinced me ViaCord was a good option. I was promised that the package would be picked up very fast and also shipped soon. But when I called, they said they didn't have any agents in the area. I had to call three times and then somebody came late in the night, more than the two-hour window they promised.

We got the ViaCord service for safety purposes. It doesn't hurt to save the cord or the blood in case something bad happens. Joanna was very nice, thorough, and patient. She was very great. It was an excellent service. So far, it's a great service to keep your child safe in case of an emergency.

There's so much research happening in the field, and it's an ever-standing field. At some point, my baby is gonna get something. Everybody gets something. Nobody stays healthy their whole life. I want to be able to get my baby the best advantage on any treatment possible. ViaCord processes more of the umbilical cord, and you get more stem cells through them than you do with the other companies that I've researched and talked to.

One of my friends who was using ViaCord gave me the contact to his rep, and then I talked to his rep at ViaCord for my service. She was great and she helped me a lot with signing up and deciding the package and explained to me what I need and why I need that services. The only thing is the signup form was too long. Other than that, the customer support has been great. From signing up to sending the cord blood, the experience was great and it was not a hard process. I'm very happy with the company. The price was great because I compared with the cord blood banking, and they were really high.

I looked up cord blood banking and ViaCord popped up. It was perfect. I had heard about it from my OB as well. The rep talked to me a little bit about it and gave me a pamphlet that I read. When I got home, I did a little bit more research about it. I haven't given birth yet, so I still have the box, but I'd recommend that others should absolutely do it.

I highly recommend ViaCord. My doctor hosts seminars, and they told me about ViaCord in my visit at the office. I was told banking my baby’s cord could help with any serious illness for her. ViaCord's rep was friendly and informative. The kit showed up within a couple of days. They did it right away. It was nice, easy and seamless.

I watched an ad for ViaCord while checking some information on the internet, and there are a lot of benefits. It’s good for the baby, which is why we thought of storing the cord blood. The rep was crisp and able to answer all my questions. They were not prolonging the details but they were short responses and cleared all my doubts. It was easy to communicate with ViaCord. They said the process is good for the baby. If the baby has any issues in the future, you can collect the tissues from the cord blood and they can do further procedures for that. I would love to recommend ViaCord. Everything was good and the process was smooth.

A referral from a friend who used ViaCord led me to use me but so far, I'm dissatisfied based on the huge lack of communication from them. I have signed all the documents and paid for my cord blood kit. My baby is due in two weeks. However, I keep getting texts and emails saying that my documents aren't completed. I try to call the company, I leave messages, and they never call me back. So, I'm worried. I've paid all this money for the cord blood kit, and the day that the baby's born, I won't even be able to utilize it, because they keep telling me that something's incomplete. And I don't know what it is.