Henry Meds Reviews

I purchased Semaglutide from Henry Meds beginning in January 2025. The vile was supposedly for a three month supply at $297/month. Approximately 2.5 months later, Henry Meds sent another vile for the next three months. The monthly $297 was continuing to be deducted from my financial account. By May, I felt the product was not working as promised or planned. I stopped using the product and stopped ordering from Henry Meds. Approximately two weeks ago, I inquired with Henry Meds about reactivating my account and giving Semaglutide another try. I was informed by a rep at Henry Meds that in order to reactivate my acct and continue Semaglutide, I would need to complete a new telehealth appointment for the new subscription to be activated. Furthermore, I would need to pay the remaining $297 for the second vile received in late March and an additional $297 to activate the new subscription following a telehealth conference call.

I had a terrible experience with this company’s customer service. I was prescribed a specific dosage, but their prescription didn’t reflect it correctly — which caused my medication to run out early. I flagged the issue before it became a problem, yet they took no action. As a result, I went without medication for 10 days, which seriously affected my mental and physical well-being. Despite this, they told me to wait another 10 days for a resolution. Meanwhile, of course, they had no issue processing the monthly payment. I’ve since switched to a more reliable provider. I do not recommend this service to anyone who values their health or timely care. In short, Their core responsibility is to ensure hormone stability — and they completely failed to do that.

Do not use. They will charge your card even if you demand it be deleted. That is blatant fraud. They lie about absolutely everything. I was supposed to receive 2.5 ml and was shipped 2ml. I PAID for 2.5. I am disputing the money with my bank and will proceed with a lawsuit against them. They lie about everything. They used to be ok but no more.

I reached out to them and reference to Phentermine, specifically asking if they offered it only in the form compounded with Topiramate. The website shows pictures of Phentermine alone name on the bottle, but I could only find information on the website about the compound with Topiramate.

Canceled before my online appointment or receiving any product and they refused to credit my card. I was told on two different occasions that I would be reimbursed and then was told a manager refused my reimbursement. I submitted a claim with my bank for help and I'm still waiting.

I signed up with Henry Meds for the phentermine weight loss program on April 18th 2025. It is now May 17th and I have still not received my medication. I have reached out to them multiple times and they have not done anything except tell me they're behind and the medication will eventually be shipped. I don't know what to do at this point.

The billing is insane. You can't cancel. There is no support or appointments after 5 or on weekends. Can't get an appointment or products? They still bill you. Want to Cancel? Great, they still bill you. Want to talk to someone about billing? No one will respond and their phone lines are on perpetual hold. Can't speak to their meds because I never received any. I am out $464 never talked to a dr. Never got any meds and they will be billing another $1600.

The meds were legitimate, but they continued to charge me $50/month (non-refundable) after my discontinuation. My accountant picked up that the charges were still coming in and asked if I was still receiving product. The email address for Henry Meds was listed on my American Express bill. Numerous attempts to reach them went unanswered.

This company is the worst. I didn't even receive one order and they will do nothing. You are also locked into a subscription that is overpriced once you do the initial teaser rate. Don't use them! Look around and you can find better deals on the things they sell on Groupon or others.

Terrible Customer Service! The pricing system is how they get you... The 'fee' isn't based on the amount of medication they send you, it's for the 'service' of completely unreachable techs. So my three months of medication actually cost me $1250... and then when I didn't renew my subscription they quietly 'switched' me to a 'maintenance' plan (no additional contact, certainly no product) and kept quietly charging me $50/month for six months. When I finally discovered the charge and asked for a refund they REFUSED, citing that I had never emailed them back!! AVOID THESE SCAMMERS. They are also incredibly difficult to get in contact with.