Oticon Hearing Aids Reviews

Before you buy an Oticon, please be aware that the rechargeable batteries do NOT work. I have had my hearing aid for less than a year. I have had three different sets of rechargeable batteries. Now the fourth battery will only work for one hour after charging all night. I am lucky that the audiologist has replaced, free of charge, all of the defective batteries but it is a pain in the neck to have to keep returning them. The hearing aid works ok. In noisy environments it does not help me hear conversations that I am having. My main complaint is with the batteries. Changing the hearing aid doors did not help. I even received a new charger after the first one quit working. That did not help with the batteries either.

Philip, you should be able to use disposable batteries in your aids instead of the rechargeable. I just got new aids and the battery life doesn't last long enough in a day for me. I use disposable in them. I have found though, that these hearing aids use battery life much quicker than my last Oticon ones that I purchased 5 years ago. 4 days vs 7 days.

I only wear one hearing aid and I always forget it’s even in. I always forget to take it out before getting in the shower. Never had any problems with Oticon hearing aid. I’ve been wearing it for seven years now. Never had any problems with it.

I bought the option of the rechargeable batteries and in the first few weeks the unit did not work. Brought it back to the provider and was told they were recalled. No notice was sent out. Got the unit back and less than a year the batteries would not hold a charge. The provider charges $50.00 for replacement batteries. I contact the company to confirm the price which they would not do. No other rechargeable battery will work and their battery is not available on the internet. I feel I made two mistakes - first dealing with a company with poor customer service and second buying the rechargeable battery option.

Paid $6500 for the top of the line aids. I bought them because I was told Oticon would replace them once for three years if lost or damaged. BS! My hearing provider told me it was $400 each to replace when I lost one. Oticon told me the replacement policy is whatever the service provider wants to do! I dont like being lied to! Also I have had nothing but problems with one. Look elsewhere to spend your hard earned money on a company with better products and customer support.

VA issued hearing aids last month. They have stopped working several times. I have reset app and cleaned and replaced wax guards several times with some difficulty also. I have noticed they seem to shut down EVERY FRIDAY EVENING! I charge the batteries every night and they hold a charge. I have been able to reset the app and reboot the aids 4X now! I will be contacting VA and requesting the aids be fixed or replaced. Stay tuned!

My friend bought a set of hearing aids from Oticon and on the aids it is printed 14 and the other one 15. The eye doc told us that meant they were made in 2 different years. Check your hearing aids to see if you have the same problem. Does that mean one is a used hearing aid? I wrote and asked the company for an explanation. The hearing aids are 3 years old and out of warranty.

Got the top of the line 2 years ago and I couldn't be more pleased. Changed my life. I heard birds for the first time in 30 years. They work like they're supposed to. I don't understand all the complaining and whining by people who don't know how to use them properly. Kudos to Oticon for getting it right.

I purchased Oticon Hearing Aids in August of 2017 and have had problems almost immediately. The doors have been replaced 2 times and waiting for 3rd set to arrive. Batteries will not stay charged, last about 8 to 9 hours. Oticon never notifies me of a problem, I call about a problem and tell me that nothing is wrong and that it is my problem. Later I find out there is a real problem with the rechargeable doors! I am disgusted and would like for Oticon to step up and refund my money!

I purchased the Top Of the Line Oticon hearing aid and it is just great. It was expensive but, rechargeable batteries, auto link to iPhone cell phone, it couldn't be better. The competitors are not close in quality, ease of use or features.

Oticon talks the talk but doesn't deliver. In less than a year, I've had to go back to the retailer 6 times to fix problems which included left hearing aid not working (2x), inability to connect to the iPhone and other issues too complicated to describe. The claim that their aids work well in large crowds is simply not true. It was my mistake not to return the product within the first 30 days. This is my 3rd pair of hearing aids in 10 years and by far the worse.

I have experienced a fading in and out of sound in a noisy indoor/outdoor restaurant/home environment during a conversation, that does not occur when I'm in a quiet room. Has anyone else had a similar experience with their Oticon (Opn 1 PP BTE) hearing aids?

Received these from VA. Had Starkey before and they were fine but they wouldn't service or guarantee them after 4 years. Oticon through VA was, of course, free. They didn't offer any other options. The ear molds are hard plastic, not soft, so they irritate your ear canal to the point you want to leave them out. My left ear had debris taken out by nurses twice. Clumps of what I assume was skin, the size of a small lima bean. Also got otitis media from them. One went dead and I'll have to go back and wait a month for the repair. I'll also get the rubber domes instead of the ear molds. The wax guards tend to pop out easily and once they get wax in the canal, they slide out faster than you can push them in. Poor design.

As the other folks had said my left hearing aid lasts about 2 weeks and then the left one goes out. I use batteries and they eat batteries about every 5 days or less. Went back to the dealer and they will fix them but will not exchange them for the brand I initially went in for which was Starkey. Had them (Starkey) before and was sold on the idea that they were a better brand than Starkey, shame on me for buying junk. Oticon is made in Switzerland and they do not stand behind their product other than the warranty they give you, and you're on your own after that unless you buy extended warranty for the seller here in Canton, Ohio. Then they only cover minor repairs. I wanted to trade them off for Starkey and they said I was past the 90 day return policy.

Most reviews from 2017 talk about problem with this manufacturer. Let me assure you - nothing has changed: Oticon does not train their audiologist to help user, they won't help you online or by phone, and the hearing aids only work a couple of weeks before they fail. Don't even consider them.

My husband bought these hearing aids for $4500 from an audiologist four months ago. She apparently was not aware of all of the problems they have been having with their app until it happened on her phone as well. If he loses Wi-Fi service on iPhone, he loses the hearing aids as well. This happens often at very inopportune times. Additionally, they will not stay charged. They have been sent back once already, and are supposedly okay now. The rechargeable batteries have been replaced, but still the best he can get out of them is 4 hours to 6 hours. We are retired, live on a fixed income, and insurance contributes nothing towards their cost. As far as I am concerned this was $4500 down the drain!

I received my Oticon OPN 2 miniRite Digital hearing aids on 09/22/2017. The pair was priced at $5490.00, and financed through Wells Fargo. After 4 days, the left aid started cutting off in the middle of the afternoon. I would charge both aids from 7:30 pm until 7:00 am. I called the clinic and was told to bring them in for possible repair. It started working again properly for about 3 days. I was scheduled to bring them in on 10/03/2017. On 10/02/2017 the right aid cut off at 2:55 pm. At that point I decided to just return the set. On 10/05/2017 I returned the set to the Center for Audiology in Clarksville, Tn. The lady transferred payment back to Wells Fargo. I was told that I was responsible for a $250.00 fitting fee. I paid the $250.00 cash out of pocket to finalize the transaction, although I was told Wells Fargo could bill me for it.

Ino Pro Mini Rite - 1st purchase of hearing aids. Received original pair Sept. 2013. In July 2015 both aids began to fail. Returned to Oticon for repair within 2 year warranty period and they were quickly replaced with a pair of refurbished aids. In June 2017 the right aid began to fail and has been returned for repair at $200-$250. Oticon needs to spend more resources, which they surely have at their cost, on producing a more durable product. Currently looking for a company that has better made products.

After 35 years of wearing bilateral hearing aids, the Alta was the very best by far. Walked out of the office, with my profound hearing loss, and could hear better than any of my friends. Many people did not even know I wore them. Then, the Opn came out. The hearing aid's level of difficulty in adjusting to was worse than ANY I had ever worn since my first aids 35 years ago at age 35. Fortunately, the Alta came out with an upgrade, and I am back in the hearing excellence business. Quit spending time on Bluetooth fluff. Stick to just hearing -- what you do best. We live in the wilderness, and even without using Bluetooth, have to recharge my iPhone twice each day. Electronic gizmos do not impress me in the least. I just want to hear, and not play with the aids to adjust them constantly as was necessary with the Opns. My research for the future may not even include Oticon in my choices, unless you stick with the Alta-type line.

I bought a pair of Chili Sp7 hearing aids few years ago and I have sent them away for services within the first year of purchase via audiologist. After the services, I found the sound quality in my hearing aids had significantly reduced. Audiologist tried telling me that it could be the changes to my hearing etc. It has not changed after my last hearing test. I am never going back to Oticon or possibly change the audiologist.

My new Oticon hearing aids are unbelievable. I had an 4 year old set from another manufacturer that were fine when new but wore out. I did a lot of research before purchasing my new hearing aids and went to Total Hearing in North Dallas as they had a variety of aids to try out. My new ones work with my iPhone and I can replace my batteries when necessary and that is what I wanted. I am 84 years old and these hearing aids have really pleased me. They are comfortable and it is like I have no hearing problem.

Opticon Ria 2 Pro - Got them about a week ago. Specialist that fitted them did a great job. The sound is fine. Went back to see him this AM and no adjustments were required. He told me to come in again in 3 weeks to make sure everything is fine.

Oticon Alta is the fourth hearing aid brand that I have used. It is the only one that comes apart, leaving the earbud in my ears, again & again. I've had to go to a doctor to have it removed 3X. Other times I've been able to get it out myself. It can be quite painful and is very annoying.

I recently started wearing my third set of hearing aids - the Oticon Alta's. The sound is great if it works properly, unfortunately they constantly go in for repairs and adjusting which seems to be every 3 months. For such expensive hearing aids they do not seem to be durable as I am more cautious as to what I do with them, than when I was a little boy playing sports and such. The staff at NexGen I can't say I have been impressed as they all told me different things as what they can and cannot do, pricing, etc. However the one lady I ended up dealing with was very good but I cannot justify the price of these hearing aids. I will most likely go back to the Phonaks as they have done very well for me for a long time.

New to hearing aids. After discussing options, I wanted one that did not require a separate remote and did not need to be fitted to my ear. There were three options and the audiologist recommended the Oticon Opn. I have been delighted. They are easy to put on and greatly enhance my hearing in ALL directions. I have used 3 of the four presets for normal hearing, restaurants, and music. While I have no experience with other hearing aids I am delighted with these and would highly recommend them. This is a new model that has not been out for long. It has sound sensing capabilities to adjust to the sound situation.

I find that these hearing aids sound good. Problem is the sound does not last. I sent the left aid away to get fixed 3 months ago and it stopped now again. This aid was sent away 3 months prior to this for the same thing. This seems to be the same as the last set. I took the chance that over a five year time span they would have solved the issue. Clearly they have not. Will my next set this year be Oticon? I see no reason to stay with them. Sad that these companies can get away with poor quality. Was told that they had extra coatings on the wiring for moisture. That clearly was a lie. Of course my audiologist tries to say "oh your hearing has changed." Well that is and was a put off. Is moisture the problem? I believe so.

I recently purchased my third pair of these hearing aids after recommendation from my audiologist. I should of read the reviews because they do not seem to be very good in comparison with some others and I just thought that all of the high end aids were the same. The first two pair were at least fairly hardy while this pair is downright flimsy. Wires are much thinner they say to make them less noticeable. I am not as vain as I am hard of hearing. I have profound loss. Within a couple of months after purchase I had already had the wires pull out of the units and when replaced soon still had total failure in one while the other keeps turning itself up.

The audiologist (if that's what he was) there told me I was not given the correct information on how to use the aids and also changed my program and accessories.

$3,000 for the return of one hearing aid. I will return the one aid & will have a loss of $3,000 in less than 40 days. I purchased these due to iPhone compatibility. Not worth it. Also batteries run down quickly. Warning other Sr citizens - poor service & too expensive. I was willing as it was just a trial for me.

Previously had a Widex Unique that just didn't make the cut. It was uncomfortable wearing as the cups around the speaker caused itching. Also, the audio quality wasn't that good as it was tinny sounding. Moved on to Oticon Opn and what a difference. Very comfortable fit (I forget that I'm wearing them) and the audio quality is very good. The balance of speech to noise is greatly improved over the Widex. I'm now an Oticon fan and want to give a shout-out to the designers and engineers that made this important device. Great job team! Thank you.

I was thinking for the price ($6500) I would receive the best quality digital hearing aids known to man. I also expect the best electronics, which could be configured to take into account almost any noise I came across. I have moderate hearing loss that is associated with age (66). I can hear fine on my own but I found that in a noisy environment, like a restaurant or a bar, I had trouble hearing those around me and I'd wind up doing some lip reading, which I'm not good at.

I am 30 years old, born with moderate to severe hearing loss. When I first wore this [Oticon Dynamo SP4 Super Power BTE] the quality was so poor that I questioned it why my 10 year old phonak sounds better than this even though it not working its full potential. To compare quality of those two hearing aids: My 10 year old phonak would be like listening through a tv with surround sound vs. a $3,500 pair of Oticon listening through speaker phone 5 feet away. THAT is the difference of quality of the sound I am hearing. But I gave the benefit of the doubt because it a different hearing aid. Soon as I drove off I started to dislike it even more. The hearing aids have a program that compress sounds when things gets "too loud" so it starts compressing the volume on and off when there is wind noise while I am trying to enjoy the music off from my car.

The Alta2 Pro. First the hearing aids are very expensive, over $6000.00. To have the hearing aids adjusted you MUST visit your audiologists, you cannot adjust them. These hearing aids fit in the ear using a flexible dome that comes in different sizes, so you not only need batteries you need the ear wax replacement filter and domes to keep them working. I cannot keep the hearing aid in the correct position to hear using these domes alone, so a stinger was added to try to keep them in place. I am constantly adjusting the position to hear normal conversation. They pick all noise louder than the voice sound. So if a fan is running the car it will drown out people speaking. This is my second pair of Oticon hearing aids. Would I buy another pair? I would have to check out what is available and do a test drive.

Staff was very helpfull and very courteous. The office was clean and cheerful. I would recommend this place to anyone who needed their service. Staff was very patience with me. I couldnt make up my mind on which product I wanted to go with because there were so many, they all seemed to fit my needs. I never thought I was going to find the right one to fit my needs for my daily life. But now I am able to enjoy my grandkids more, I can hear my music at a decent level without drowning everything else out. The hearing aids I finally chose were small enough to fit my ears without me feeling self conscious. I enjoy life more than one can imagine.

They are very helpful. Always open to walk you through things. They are even available almost all the time. I have never had any issue getting the help I need with them. It really helps the hearing out. They never sound fuzzy or distant. It always seems clear and pristine. So I love the way it works for us and helps with my mother’s hearing loss. It seems very decent. It had its downside on price though. Seems a bit more expensive than most do. Otherwise, it has a great value. So I say I'm satisfied. It is well made, sturdy, and works. It has never broken or stopped functioning. So I have to say it has rather wonderful quality. It has my family happy. So that is what matters to me.

The customer service was excellent. They didn't make me wait hours in a waiting room, they were very knowledgeable about the product which I loved. It works better than any other I have tried, definitely top of the line product. Do not buy any other brand than this one. It is the best. It works perfect. The price is a little higher than others in my opinion but you get what you pay for. Please, don't pay less and get something with bad quality. I would highly recommend this brand and only this brand. I have used others and none of them compare. It is not fragile or cheap feeling like others and only costs a little bit more.

They listen and was friendly in how they addressed my concerns. I would recommend them to family and all my closest friends. Very attentive too with everything I had to say. They were one of the best I had pleasure dealing with. I give them top recommendations with how they handle themselves with my concerns. They made it more possible to enjoy life much more and I feel more alive with each sound I hear. It is like for the first time I am hearing everything. Their quality was the highest I encountered. I have the most respect for the business and what they in helping other hear better than before.

Representative was very helpful in this new process for me. I was able to find exactly what I needed and learned a lot in the process. Product worked fairly well. I did have some issues but customer service solved the problem very fast. Everything is working wonderfully now. I was very satisfied with the payment process and the value I received. I feel like I got a very good deal. I would recommend the place to a friend because of the deal I got. I feel like I got a high quality product for a good price. I was told it was one of the best brand to try to get and I am very happy with it so far.

Bought it online. This was for my father as a gift, and he likes it, he tried different hearing aids in the past and didn't work well. He's using the pair I got him all the time. One of the cheapest hearing aids, my father spent thousand of dollars in the past but he wasn't satisfied with quality, now he leaves it on the whole time. Better than other hearings aids my father bought, he likes the quality, he doesn't have to turn on the tv all the way up and can hear us clearly.

This is now my 2nd set of Oticon Hearing Aids after wearing Phonak, Siemens and Resound in the past. Oticon has allowed me to hear much better in almost all situations where my other aids didn't. Their hearing aids rarely give me problems, and when it did it was fixed quickly, and returned to me within a few days. As an Audiologist, I appreciate their dedication to providing great products and great customer service for all my patients. I do fit many different brands of hearing aids but seem to get the most satisfied results when I use their products.

The Alta Pro is my third different Oticon hearing aid. My audiologist just can't seem to get them adjusted right for me. Probably have tried 15+ times on these and predecessor Epoq to get them set right for me. The Alta Pro have a few features that make them actually worse than Epoq. My program 1 is my primary hearing setting and anytime there is any background noise they go into an automatic muting or override fashion where hearing appears muted of a fashion. Going to my position 3 for noisy backgrounds doesn't fix things either. Can't get my voice to sound right to me and I often hear as if I am in a tunnel. Fix one problem and we create another. Not happy with $6000 worth of hearing aids that I often have to shut off in noisy environments because I can't hear correctly. Also have problems in setting 1 where volume is fine but comprehension is terrible.

My husband got these approx. 1 month ago and they have been wonderful. He's hearing things that he hasn't heard in years. They work wonderfully as blue tooth for his smart phone and for TV listening.

I wish I had seen these reviews prior to getting my new expensive hearing aids. I'm not new to hearing aids - only new to this brand. These are not very powerful for moderate hearing loss and I ended up with custom molds which are not as comfortable as the dome I was hoping for. They do not sit well in the ear canal even though Oticon has done them twice. I've been told they adjust them at the factory for THEIR idea of a good fit. They have been sent back twice because of mechanical issues - shutting down and restarting for no reason. I've had to have far too many 'TWEAKS'. The quality is not comparable to Resound or Widex which I had very little issues with.

I'm still in the 3-year warranty period. I am satisfied with the hearing quality of the aids, but for the money I paid, I should not have had 3 consecutive failures with the low battery warning system with each replacement. I am wondering if Oticon replaces warranty repairs with refurbished aids. I am not looking forward to what will happen after the warranty is over and I am thinking twice about another Oticon due to questionable quality control.

I had purchased a set of Oticon aid about 5 years ago. After 2 years of use the left side totally went dead. I was told it would cost around 250 dollars to repair. I had the device repaired, after 3 months it went out again. Recently the other device went dead. I've spent over 6,000 dollars for devices. Need to know what Oticon can do to repair or replace devices.

I am a health care practitioner and I recently had a horrible experience with Oticon's customer service manager David **. To make a long story short, they negligently took my mom's hearing aids for repair and refuse to return them to her without a $400 fee even though she just wants them back unrepaired. She is a senior with Alzheimer's disease. After numerous conversations with Mr. ** I realized that there are all kinds of cruel people in the world and sadly they too often become representatives of companies. The rude and thoughtless manner of Mr. ** made me call the Alzheimer's society who greatly referred me to a company that thoughtfully helps patients who need a little more compassion from people. The new company that we purchased the hearing aids from did an amazing job in both quality of the product and customer service.

I kept telling my audiologist that listening through these I couldn't enjoy the music as well, or hear my own voice clearly. They are so tiny they are almost impossible to adjust when the need arises, even then it is done with a click of a button instead of a roller that is easier to operate, and the small size makes them almost impractical. What is really aggravating is they do not seem to work independently of each other and the 312 batteries do not last but 4 or 5 days, as compared to almost a month with my old ReSound devices with size 13 batteries. The ReSound hearing aids were superior in every way compared to these.

Have been wearing them for two months, and have never been happier. Been in for several adjustments, but it was for increase in phone volume, and volume when hooked up to my Kindle. The regular volume was fine. Works very well in restaurants, and I have a mode that I can switch to if needed to direct the reception. The phone Bluetooth feature is great, sounds like they are in the room with you. People on the other end said there is no change in the volume or voice using the remote mic.

Used 2 other brands but decided to stick with Oticon which worked best for me. Some people complain about them falling out of the ear. Oticon does have a small wire which is attached and placed in the ear to help hold them into the curve of the ear, thus prevent falling out. Ask about it...

Alta 2 - I received a pair of loaners from my audiologist. Not only did they not perform as promised, but the little plastic end came off and got stuck in my ear, necessitating a trip to the emergency room for removal. On June 28, 2015, I wrote to Oticon stating the above and asking for reimbursement of my medical expenses in the amount of $54.90, enclosing copies of bills. To date, I have not even received the courtesy of a reply.

The photos on the front of manual do not give the model number of hearing aids shown. Therefore. I don't know which battery to buy! Drugstore (Walgreens) has no information on batteries that fit different models. I had the aids in my purse -- that didn't help the situation. By the way the white sliding door case I was given is TOO SMALL. I can't even close the sliding drawer with the magnetic wand in it too, and maybe new batteries. It is useless for purse or travel. The aids are very hard to fit in my ear. Once in, they are uncomfortable to wear. I wish I had the opportunity to consider other, more comfortable aids, but this was my only choice thru Medicaid. Consequence? I don't wear them very much. Just plays, or church.

I want to clarify my recent comments regarding the falling off of the upper part of the aid and the inside ear part of the aid. Now using only one aid I find that putting on and off sunglasses or pulling down a hat on one side can make the aid fall off. Being afraid to push the unit further into the ear can also leave the unit too loose and available to the likelihood of falling out. My problems may well be my fault. I asked for comments on better fitting models, but due to new view of problem, good performance, limited time used and cost will stay with OTICON. I am also 90 years old. Thanks.

These are wonderful! I would recommend them to anyone who needs hearing aids. Sometimes I sleep in them because I forget they're in there! I'm only 57 and none of my friends can even see them! Love!!

I am a first time hearing aid user and have no previous experience with hearing aids. I was shown two different brands when in the market for hearing assistance. I chose the digital Acto Pro behind the ear aid with a Streamer (version 1) and custom molded ear piece. This set me back $2,700.00 initially at the audiologist's office. I have been wearing this in my right ear only and have experienced problems several times with the unit not powering up and dropping power. The first time this happened was within 9 months of original purchase and it was replaced free.

Ear pieces come off in canal, speaker wires break, hard to get properly fit in ear canal all within 6 months of purchase. Creates a feeling of insecurity as to whether or not you will be able to hear. With the cost of approx. $5000 this should not be happening.

I am 65 and I have been wearing digital Oticon Hearing Aids for ten years. I started with one on my right ear and then got one for my left ear two years later. I have just replaced my hearing aids after ten years. The ten year old was losing power. The eight year old was working fine. I just wanted the new technology. I considered a big box store or online prices as being better but after careful consideration I have stayed with Oticon primarily because of the excellent service of my audiologist and the good follow up service of the company. I had both of my original aids reconditioned after about five years and they were just like new. The also cheerfully replaced one of my aids under warranty when I lost one of them. I am impressed with the new technology of my Nera Pro.

I purchased these aids approx 5 years ago. That after using two different Phonak sets for 15 years and miracle ear for about two. The miracle ear was a total waste of money. The first phonak set was not much better. The second Phonak set was much better. But when I got the Oticon wow what a difference. On a scale 1-10 would rate the second phonak at a 4 and the oticon at a 9. The only major problem with the oticon one speaker, or whatever it is called that goes in your ear failed. My tech replaced it with in 15 minutes. The other minor problem the fitting the wax guard goes in come loose. However my friend in Canada has had several problems with reliability the same aids.

My Oticon aids are almost 5 years old & have been worn the moment I awake until bedtime under all types of weather, heat etc as I work outside. They have been almost problem free, only in for repair once each. Each time had a loaner aid (not synced with the other one but newer technology), so now am going to purchase a new set. Will review after purchase.

I am now searching for a more durable brand of model.