Oticon Hearing Aids Reviews

Problem with Bluetooth connection. Not reliable. Batteries do not last. I was told batteries should last about a week. I go through on average, 3 pairs per week. I really wanted rechargeable but I was told they were unreliable. Aids have been sent in for repair 3X. Now they want to send them in again. They offer nothing for trade-in to an upgrade. I’ll be going somewhere else.

I've had these hearing aids 2 1/2 years and they've been sent back to the manufacturer at least six times. Now that they're out of warranty it costs me $800 every time I have them repaired. Looking at alternatives.

Had problems getting Oticon's phone and TV adapters to work. Customer Service is poor, not customer friendly, guarded, deceitful, inflexible, and gives inconsistent answers. Customer Service number is not listed in any of their equipment guides (tells you all you need to know), so I had to google to find their number. Option should provide troubleshooting guide in their instructions manual. Equipment may be good, but if you can’t get it to work after two calls and two hours time invested.... Oticon relies upon Customer Service as first line of defense to correct tech problems, reps skills set, expertise, and company longevity varies: None are great. Obvious by their fumbling, research timeouts, and questioning. Had no degree of confidence that they could resolve my problems.

I got these Oticon Nera2 Pro in Feb. 2017 from Avada now Hearing Life. The hearing quality is good, but the hearing aid's volume controls malfunction and the hearing aids have been replaced repeatedly. They have improved the volume controls, but they only send me the bad design ones. Now, the warranty just expired and I have to wait two years to get new haring aids with insurance. How can they send me hearing aids with a design problem beats me. I have worn other brands of hearing aids for years and never had this kind of problem.

This is my second set of Oticon OPN hearing aids. The first set worked beautifully, so purchased another set when I needed new ones. These have been sent back 2 times, and no one can figure out why they turn off when they feel like it, and then turn back on within 5 seconds or so. Told to turn off my Bluetooth! They are supposed to work with Bluetooth. That’s one of the reasons I bought them. $6,000. They do not fit my ears well either, so they put this plastic piece on to hold them in my ears. Next larger domes came off inside my ears. Most uncomfortable. Very frustrated. Not sure what I will do from here.

I got these from an Aunt that passed away so I was not the original purchaser. To get them fitted and adjusted, not many audiologists around here that work with this brand, I had to travel 45 minutes to get there and it cost $3000. I put them in the cleaner every night and have rechargeable batteries. The wire keeps disconnecting and the cleaner makes the cups clog (aren't they supposed to clean them?). I have had to travel back at least 5 times in that first year and each time it cost an office visit (another $60). Should have gotten cheaper ones and kept all that other cash.

Due to family complaints about my hearing, I purchased these hearing aids to satisfy them. The aids have held up well, and that's the only thing good about them. All they do is make everything louder and with poor quality sound. I hate them. At home, I use, instead, Sony wireless headphones on my TVs, synthesizer, and my PlayStation 4. These headphones only cost about $ 70, and the fidelity is GREAT. I should have returned these hearing aids when I could have. My suggestion to you is DO NOT compromise what you want from your hearing aids!!!! I rarely wear them. I hate them!

I had to procure hearing aids for my father. I floated inquiry in India mart. I got a call from many suppliers, of which one was very competitive. But Mr. Hitesh **, DGM sales, Oticon got in touch with me through another dealer and said that the other one who is offering least price is unauthorized and I should procure it from the supplier recommended by him. I ended up buying it at a higher price. Now, when I got to know that Mr. Hitesh was telling lies and the other supplier is authentic and I asked Oticon to help me get the device returned to the supplier, they are hiding and not attending calls. They are clearly at fault. If anyone of you want to save your hard earned money, please call me on **, I will help you get in touch with the genuine supplier. I do have every details and proofs of what I have quoted here.

It is very expensive. I paid over 7500 CAD for these in January 2019, almost 8k CAD with ZPower rechargeable kit. Since then I had:

Three times in 2 years I had to traipse to the audiologist to send them back for replacement. Traipse again to pick up. Repeat and then Repeat. The fourth time I was told it was the humidity. A dryer kit was recommended. Not the issue and another waste of money. Different brands of batteries did not make a difference. Why a fresh battery lasts for 2 hours? It will give me great pleasure to smash them both with a hammer and send them back. Would not recommend this brand to anyone.

I have had them for two years and initially they were great. Comfortable. Hearing was quite clear although they would not increase volume. My old clunkers went through a battery a week. The new Oticon uses 2 each week. They have a little white filter that must be replaced when plugged. Initially this was every few weeks but over time they could stop working after a day. I keep my ears very clean. Washing and with Q tips. As a snowbird I spend 6 months in Mexico. After a month I had to give up on the new Oticons and go back to the 7 year old ones. Old but reliable. My hearing clinic wouldn't supply the filters or batteries based on actual usage so I must wait till I go back to Canada to get parts. Not happy.

I went to a wonderful audiologist in DC in 2014 and she prescribed two Oticon Opn miniRITE Z power hearing aids. Within a month I started having trouble with one and sometimes the other or both not charging properly or not holding a charge. At great inconvenience to me I had to go back to the doctor's office multiple times to drop off and then pick up replacement batteries, replacement charging dock, and even the hearing aids themselves. When they work they do a good job (nothing to compare them to) but they have never held a charge longer than 8 hours at best and that is not long enough! I know that they now make a different product with a different battery that supposedly stays charged longer because they recognize and acknowledge the flaws in their older model.

I have had the same hearing aids for almost two years. Several times I have jumped in the shower with them in, and a couple of times my right one got pretty wet. So I scramble to get out of the shower, then I pulled out the batteries, grabbed my blow dryer and on warm I dry out the hearing aids. Then the SCARE, do they still work. Well I'm wearing them now LOL. I wear mine sometimes 24+ hours due to my sleeping patterns, and I'm surprisingly happy with the battery life, for as many hours that I wear them.

I am a professional Spanish interpreter; hearing is crucial. My audiologist recommended them because of her experience with them and the fact that I can link my iPhone to them through bluetooth. I have had them for nearly two years with no problems. The difference in hearing is amazing. The first several days I walked around with my mouth open at the things I could hear. There is a lot of sound out there.

Constant white noise, made me feel on edge and so relaxing when I took them off at night. The battery door broke after 4 months and I never got them replaced. Worst $4000 investment. This brand was purchased through Cleveland Clinic.

For a $5500 purchase it just gives me fits, just fine talking one or two to one but any crowd is tough and a noisy background like restaurants or bars forget it. Now let's talk about bluetooth or lack thereof, spotty to say the least loses connection a lot and on restart you may have to do it many times before it finally works. I live in a hot environment with a lot of ceiling fans and a/c noise. There has to be a better choice.

OPN 1 mini rte is full on crap. Do not buy! $6k of crap. These things are $6000 of crap. The Bluetooth function is spotty at best. I need them, but I would never. Ever. Recommend these expensive prices of crap. iPhone earbuds are much better. These things should be avoided at all costs.

So here's my Oticon hearing aid review, after approximately six months of use: Price: Over $7500. Technical dependability: Very Poor. I've been back and forth to the audiologist's office repeatedly over the last six months trying to get technical problems fixed. First they dropped their Bluetooth connectivity. Then the rechargeable batteries failed to hold a charge. Shortly after the batteries were replaced, the left hearing aid just went completely belly up. After that, the manufacturer replaced both hearing aids with a new "upgraded" version. Those functioned for a couple of months, until the speaker in the left one failed. Just got that replaced last week. It's not like I've test driven a bunch of OTHER hearing aids, of course, but I am inclined to say that Oticon's quality is just unacceptable.

I have a pair of Oticon Opn1 miniRITE. I have been using them for just over a year, they are not as good as Oticon's very slick advertising claims them to be, they are a good sound amplifier but not much else. As for picking out voices in a room full of people is nonsense. There should be some kind of official body to fully test their claims before they are allowed to make them. When you are spending nearly £3,500 on a couple of these aids you want to be sure the company claims are correct.

Have had mine over a year. Nothing but problems! They were sent back twice and came back with the same problem. A lot of background noise and a echo problem. Would not recommend this product. Audiologist has even call the company..so I going back Again.

I get my hearing aids through the VA. I had been getting Phonak for the past few years but the last time they gave me Oticon. Possibly because they were cheaper. They have been returned for repairs at least three times in the past year. One of the times one of them sounded like it had a cracked speaker. When they came back the problem hadn't been fixed. Then the Bluetooth stopped working so they went back to the VA for repairs. When I got them back I was told they had been replaced. The connect clip would only connect to one ear. Fortunately the VA had another on hand that would connect to both ears.

I’ve had my hearing aid since January 2019 and it has never worked properly. It continually disconnects and I have to change the batteries every two days. It was sent back to the manufacture by the VA who allegedly rebuilt them with no noticeable improvement. My contact at the VA thought the problem may be moisture and has provided two different mechanisms to keep them dry but these have afforded no change. I would strongly suggest not purchasing this product.

I bought two new hearing aids from Hearing Life and they were Oticon OPN S1. Over $7000 and within 60 days I had to send in one of them to repair. I was told it might be two weeks before I get it back. I think a product that goes out that quick should be replaced with new. I wish I would have know about the lack of quality so I could have bought something more reliable. Next time I will check with Consumer Reports before I buy Oticon. Not a satisfied customer.

These wildly expensive things began well, but, in time--a rather short time--I began to have trouble. Inexplicably they would suddenly shut down, usually one at a time. So began regular visits to my audiologists, first in Washington, DC, where I was working and, now in Connecticut here I live. They are returned for repairs, and once they have come back, for awhile, but in no more than four months, they go off again. I assumed, of course, that I was doing something wrong.

I have had these now for a little over two months. My previous hearing aids were Starkey, which were good, but after 5 years, my hearing had changed, and my VA audiologist said I was due for new aids. What others have said here is consistent with my experience, as to the sound. My own voice booms in my ears. My breathing sounds like Darth Vader. I often have to ask people to repeat, or to spell a word. Especially when there is more than one person speaking, or in rooms full of people, I’m lost. I strain, cup my ears with my hands, try to adjust the volume, and get perhaps 20% of what is said.

I have had my Oticon OPNs for almost 3 years now and other than a vibration noise which ended up being caused by my glasses vibrating against the case, I have had no problems. I realize how poor my hearing is when I pop them out! I'm getting 4 to 5 days out of a set of batteries and months out of a set of wax filters. It has made talking in social groups MUCH less stressful - I no longer have to watch people's lips and concentrate to understand what is being said, and I find they handle background noise VERY well, contrary to what several others have reported.

Only had two weeks and working great. My biggest issue is the tools provided to change out the filters. They are very small and once you have taken out the used filter, you cannot tell what is the new one. I have put the old one back in thinking it was the new one when in fact it was not. You need complete uninterrupted time to stay focused on what you are doing with zero distractions to get them back in place correctly. The little black piece holding the filter is very small and hard to hold especially if you have arthritis or can't see very well. I much prefer the orange stick from Starkey for changing filters as it is much easier to direct and much easier to tell which end is which has the used one versus the new one.

I went from a moderate hearing loss to profoundly deaf in a matter of months wearing Opn's. These devices only magnify volume and do nothing for helping you hear better. I can't watch movies, listen to music, or go to plays. Church services and sporting events are painful. If I turn the volume down, I am totally deaf. Conversations are extremely difficult unless the person I am talking yells. Thanks to Oticon, my problem became a full blown handicap.

So I have recently purchase the Oticon Bluetooth hearing aid and I always seem to be having problem with my right one. It feels like my voice is echo and if I turn them down I can't hear. I clean them every day and it seem every 2nd day I am changing my battery. I contact the hearing life and tell them of my problem and still gotta wait. I have been deaf since newborn but I am hearing impaired. Since I had them I notice I don't yell anymore but when I take them off I can't hear anything anymore. I'm feeling depressed and anxious when I talk now because my speech is not clear enough. What can I do about it.

These hearing aids were the only ones available through my insurance. I was told they would make it easy for me to hear voices such as my 5 year old grandson. I also volunteer to help kindergarteners how to read. I thought this would help me hear the children much better. All the hearing aid does is make noise louder. I still can't hear people clearly. I'm now stuck with these hearing aids. When I went a check-up, I was told to give it time. Time isn't the problem... Hearing clearly is!

I have 2 Oticon hearing aids for the last 11 months. Their marketing is outstanding, yet I can't hear speech well, like I did on my Widex aids. I also can't hear better with background noise. They are not worth the money. Also, I asked the corporate office if I could exchange my aids for the receiver in the ear instead of the receiver in the hearing aid and they said absolutely not. That was my only hope to keep these aids. I can't wait to buy the aids that I can hear with clearly. It was a terrible purchase... Find yourself a better aid. Thanks.

I was lied to and told the Oticon would stream with a Samsung Android phone. It will not, What they do is connect with the phone and allow you to turn the volume up and down or mute but not much else. THEY WILL NOT STREAM A PHONE CONVERSATION FROM A SAMSUNG ANDROID PHONE, YOU MUST HAVE AN IPHONE.

So far these hearing aids, Oticon Opn 2, are great. Love the Bluetooth technology and syncing up to my iPhone easy easy. Audible clarity is outstanding once properly adjusted by the audiologist. At issue though, is the rechargeable option. The batteries do last almost 19 hours a charge, however, in this day and age when a cellphone takes less than an hour to charge, it takes 4 plus hours to recharge these, time that some of us don’t have. Moreover, you cannot find replacement batteries anywhere except certain audiologists. The charger itself should come with a cover to protect the charging contractors when the charger is not in use. Moreover, the charger itself should be able to not only charge the hearing aids, but should also be capable of charging spare batteries as well, which is the option these days for most chargers.

My 14 year old son has moderate hearing loss in both ears and has worn hearing aids since he was 1 month old. In all of the years that he’s had hearing aids, we’ve NEVER experienced a pair as AWFUL as these! He has had this pair for about 2 years now and we’ve had to get them repaired and replaced well over 10-15 times. That’s a lot for a teenager to have his hearing aid go out on him in class or anytime at all. Like I’ve said BOTH have even been replaced because they were under warranty, however the replacements were just as bad! My poor son doesn’t even wear them to play sports because he was told by the audiologist that “this could be happening because of sweat” so he’s afraid to get them moist. When in all actuality that is probably one of the most important times that he should be wearing them so he can hear his coach, other teammates and opponents.

I got mine thru the VA and I can hear things I have not heard in 30 years. I thought all the crickets had died until I got these. I had another brand before and they not nearly as good as these. No problems with wax traps or battery life. Hard plastic ear pieces that fit good with no irritation.

I have been wearing hearing aids for over 25 years. Before my current pair of Oticon, I used the premium aids from Widex. In my experience, if you keep them clean, handle them with care, have an audiologist who cares and explains how to use them correctly, you will be very happy with them. I can actually hear well now! The Oticons are by far the best I have ever owned. If you are patient, can understand directions, have a warranty, you are good. I have always used disposable batteries. I do not recommend rechargeables due to all the negative reviews. Every year or 2 years you will have to replace the receiver. If you have an iPhone you will be in hearing aid heaven.

I've noticed many of the reviews reference battery problems, especially rechargeables. I use disposable batteries, and they are fine. I change them once a week. Other complaints were problems regarding the warranties bought from the re-seller -- again, not a problem with the hearing aids themselves. I'm just saying... I have moderate to severe hearing loss in both ears. Without hearing aids, I can't communicate well in noisy environments, and even in relatively quiet ones, often have to ask folks to repeat themselves.

Updated on 10/02/2019: I gave a review back in Dec. of last year and here is an update. Both hearing aids failed and were sent back, received a new pair and worked great for a while. Then the receiver on the left one failed, got it back quick with no charge. The right one failed about two months later. King Hearing Aids said it was because of wax. When I sent it back I left the mini filter out when I sent it in as I had tried several new ones and still would not work. Note back said it was wax and I should always use a filter, what an insult. In ten year I have never put a aid in my ear without a filter. Wonder how long they will last this time.

Before you buy an Oticon, please be aware that the rechargeable batteries do NOT work. I have had my hearing aid for less than a year. I have had three different sets of rechargeable batteries. Now the fourth battery will only work for one hour after charging all night. I am lucky that the audiologist has replaced, free of charge, all of the defective batteries but it is a pain in the neck to have to keep returning them. The hearing aid works ok. In noisy environments it does not help me hear conversations that I am having. My main complaint is with the batteries. Changing the hearing aid doors did not help. I even received a new charger after the first one quit working. That did not help with the batteries either.

Philip, you should be able to use disposable batteries in your aids instead of the rechargeable. I just got new aids and the battery life doesn't last long enough in a day for me. I use disposable in them. I have found though, that these hearing aids use battery life much quicker than my last Oticon ones that I purchased 5 years ago. 4 days vs 7 days.

I only wear one hearing aid and I always forget it’s even in. I always forget to take it out before getting in the shower. Never had any problems with Oticon hearing aid. I’ve been wearing it for seven years now. Never had any problems with it.

I bought the option of the rechargeable batteries and in the first few weeks the unit did not work. Brought it back to the provider and was told they were recalled. No notice was sent out. Got the unit back and less than a year the batteries would not hold a charge. The provider charges $50.00 for replacement batteries. I contact the company to confirm the price which they would not do. No other rechargeable battery will work and their battery is not available on the internet. I feel I made two mistakes - first dealing with a company with poor customer service and second buying the rechargeable battery option.

Paid $6500 for the top of the line aids. I bought them because I was told Oticon would replace them once for three years if lost or damaged. BS! My hearing provider told me it was $400 each to replace when I lost one. Oticon told me the replacement policy is whatever the service provider wants to do! I dont like being lied to! Also I have had nothing but problems with one. Look elsewhere to spend your hard earned money on a company with better products and customer support.

VA issued hearing aids last month. They have stopped working several times. I have reset app and cleaned and replaced wax guards several times with some difficulty also. I have noticed they seem to shut down EVERY FRIDAY EVENING! I charge the batteries every night and they hold a charge. I have been able to reset the app and reboot the aids 4X now! I will be contacting VA and requesting the aids be fixed or replaced. Stay tuned!

My friend bought a set of hearing aids from Oticon and on the aids it is printed 14 and the other one 15. The eye doc told us that meant they were made in 2 different years. Check your hearing aids to see if you have the same problem. Does that mean one is a used hearing aid? I wrote and asked the company for an explanation. The hearing aids are 3 years old and out of warranty.

Got the top of the line 2 years ago and I couldn't be more pleased. Changed my life. I heard birds for the first time in 30 years. They work like they're supposed to. I don't understand all the complaining and whining by people who don't know how to use them properly. Kudos to Oticon for getting it right.

I purchased Oticon Hearing Aids in August of 2017 and have had problems almost immediately. The doors have been replaced 2 times and waiting for 3rd set to arrive. Batteries will not stay charged, last about 8 to 9 hours. Oticon never notifies me of a problem, I call about a problem and tell me that nothing is wrong and that it is my problem. Later I find out there is a real problem with the rechargeable doors! I am disgusted and would like for Oticon to step up and refund my money!

I purchased the Top Of the Line Oticon hearing aid and it is just great. It was expensive but, rechargeable batteries, auto link to iPhone cell phone, it couldn't be better. The competitors are not close in quality, ease of use or features.

Oticon talks the talk but doesn't deliver. In less than a year, I've had to go back to the retailer 6 times to fix problems which included left hearing aid not working (2x), inability to connect to the iPhone and other issues too complicated to describe. The claim that their aids work well in large crowds is simply not true. It was my mistake not to return the product within the first 30 days. This is my 3rd pair of hearing aids in 10 years and by far the worse.

I have experienced a fading in and out of sound in a noisy indoor/outdoor restaurant/home environment during a conversation, that does not occur when I'm in a quiet room. Has anyone else had a similar experience with their Oticon (Opn 1 PP BTE) hearing aids?

Received these from VA. Had Starkey before and they were fine but they wouldn't service or guarantee them after 4 years. Oticon through VA was, of course, free. They didn't offer any other options. The ear molds are hard plastic, not soft, so they irritate your ear canal to the point you want to leave them out. My left ear had debris taken out by nurses twice. Clumps of what I assume was skin, the size of a small lima bean. Also got otitis media from them. One went dead and I'll have to go back and wait a month for the repair. I'll also get the rubber domes instead of the ear molds. The wax guards tend to pop out easily and once they get wax in the canal, they slide out faster than you can push them in. Poor design.

As the other folks had said my left hearing aid lasts about 2 weeks and then the left one goes out. I use batteries and they eat batteries about every 5 days or less. Went back to the dealer and they will fix them but will not exchange them for the brand I initially went in for which was Starkey. Had them (Starkey) before and was sold on the idea that they were a better brand than Starkey, shame on me for buying junk. Oticon is made in Switzerland and they do not stand behind their product other than the warranty they give you, and you're on your own after that unless you buy extended warranty for the seller here in Canton, Ohio. Then they only cover minor repairs. I wanted to trade them off for Starkey and they said I was past the 90 day return policy.

Most reviews from 2017 talk about problem with this manufacturer. Let me assure you - nothing has changed: Oticon does not train their audiologist to help user, they won't help you online or by phone, and the hearing aids only work a couple of weeks before they fail. Don't even consider them.

My husband bought these hearing aids for $4500 from an audiologist four months ago. She apparently was not aware of all of the problems they have been having with their app until it happened on her phone as well. If he loses Wi-Fi service on iPhone, he loses the hearing aids as well. This happens often at very inopportune times. Additionally, they will not stay charged. They have been sent back once already, and are supposedly okay now. The rechargeable batteries have been replaced, but still the best he can get out of them is 4 hours to 6 hours. We are retired, live on a fixed income, and insurance contributes nothing towards their cost. As far as I am concerned this was $4500 down the drain!

I received my Oticon OPN 2 miniRite Digital hearing aids on 09/22/2017. The pair was priced at $5490.00, and financed through Wells Fargo. After 4 days, the left aid started cutting off in the middle of the afternoon. I would charge both aids from 7:30 pm until 7:00 am. I called the clinic and was told to bring them in for possible repair. It started working again properly for about 3 days. I was scheduled to bring them in on 10/03/2017. On 10/02/2017 the right aid cut off at 2:55 pm. At that point I decided to just return the set. On 10/05/2017 I returned the set to the Center for Audiology in Clarksville, Tn. The lady transferred payment back to Wells Fargo. I was told that I was responsible for a $250.00 fitting fee. I paid the $250.00 cash out of pocket to finalize the transaction, although I was told Wells Fargo could bill me for it.

Ino Pro Mini Rite - 1st purchase of hearing aids. Received original pair Sept. 2013. In July 2015 both aids began to fail. Returned to Oticon for repair within 2 year warranty period and they were quickly replaced with a pair of refurbished aids. In June 2017 the right aid began to fail and has been returned for repair at $200-$250. Oticon needs to spend more resources, which they surely have at their cost, on producing a more durable product. Currently looking for a company that has better made products.

After 35 years of wearing bilateral hearing aids, the Alta was the very best by far. Walked out of the office, with my profound hearing loss, and could hear better than any of my friends. Many people did not even know I wore them. Then, the Opn came out. The hearing aid's level of difficulty in adjusting to was worse than ANY I had ever worn since my first aids 35 years ago at age 35. Fortunately, the Alta came out with an upgrade, and I am back in the hearing excellence business. Quit spending time on Bluetooth fluff. Stick to just hearing -- what you do best. We live in the wilderness, and even without using Bluetooth, have to recharge my iPhone twice each day. Electronic gizmos do not impress me in the least. I just want to hear, and not play with the aids to adjust them constantly as was necessary with the Opns. My research for the future may not even include Oticon in my choices, unless you stick with the Alta-type line.

I bought a pair of Chili Sp7 hearing aids few years ago and I have sent them away for services within the first year of purchase via audiologist. After the services, I found the sound quality in my hearing aids had significantly reduced. Audiologist tried telling me that it could be the changes to my hearing etc. It has not changed after my last hearing test. I am never going back to Oticon or possibly change the audiologist.

My new Oticon hearing aids are unbelievable. I had an 4 year old set from another manufacturer that were fine when new but wore out. I did a lot of research before purchasing my new hearing aids and went to Total Hearing in North Dallas as they had a variety of aids to try out. My new ones work with my iPhone and I can replace my batteries when necessary and that is what I wanted. I am 84 years old and these hearing aids have really pleased me. They are comfortable and it is like I have no hearing problem.

Opticon Ria 2 Pro - Got them about a week ago. Specialist that fitted them did a great job. The sound is fine. Went back to see him this AM and no adjustments were required. He told me to come in again in 3 weeks to make sure everything is fine.

Oticon Alta is the fourth hearing aid brand that I have used. It is the only one that comes apart, leaving the earbud in my ears, again & again. I've had to go to a doctor to have it removed 3X. Other times I've been able to get it out myself. It can be quite painful and is very annoying.

I recently started wearing my third set of hearing aids - the Oticon Alta's. The sound is great if it works properly, unfortunately they constantly go in for repairs and adjusting which seems to be every 3 months. For such expensive hearing aids they do not seem to be durable as I am more cautious as to what I do with them, than when I was a little boy playing sports and such. The staff at NexGen I can't say I have been impressed as they all told me different things as what they can and cannot do, pricing, etc. However the one lady I ended up dealing with was very good but I cannot justify the price of these hearing aids. I will most likely go back to the Phonaks as they have done very well for me for a long time.

New to hearing aids. After discussing options, I wanted one that did not require a separate remote and did not need to be fitted to my ear. There were three options and the audiologist recommended the Oticon Opn. I have been delighted. They are easy to put on and greatly enhance my hearing in ALL directions. I have used 3 of the four presets for normal hearing, restaurants, and music. While I have no experience with other hearing aids I am delighted with these and would highly recommend them. This is a new model that has not been out for long. It has sound sensing capabilities to adjust to the sound situation.

I find that these hearing aids sound good. Problem is the sound does not last. I sent the left aid away to get fixed 3 months ago and it stopped now again. This aid was sent away 3 months prior to this for the same thing. This seems to be the same as the last set. I took the chance that over a five year time span they would have solved the issue. Clearly they have not. Will my next set this year be Oticon? I see no reason to stay with them. Sad that these companies can get away with poor quality. Was told that they had extra coatings on the wiring for moisture. That clearly was a lie. Of course my audiologist tries to say "oh your hearing has changed." Well that is and was a put off. Is moisture the problem? I believe so.

I recently purchased my third pair of these hearing aids after recommendation from my audiologist. I should of read the reviews because they do not seem to be very good in comparison with some others and I just thought that all of the high end aids were the same. The first two pair were at least fairly hardy while this pair is downright flimsy. Wires are much thinner they say to make them less noticeable. I am not as vain as I am hard of hearing. I have profound loss. Within a couple of months after purchase I had already had the wires pull out of the units and when replaced soon still had total failure in one while the other keeps turning itself up.

The audiologist (if that's what he was) there told me I was not given the correct information on how to use the aids and also changed my program and accessories.

$3,000 for the return of one hearing aid. I will return the one aid & will have a loss of $3,000 in less than 40 days. I purchased these due to iPhone compatibility. Not worth it. Also batteries run down quickly. Warning other Sr citizens - poor service & too expensive. I was willing as it was just a trial for me.

Previously had a Widex Unique that just didn't make the cut. It was uncomfortable wearing as the cups around the speaker caused itching. Also, the audio quality wasn't that good as it was tinny sounding. Moved on to Oticon Opn and what a difference. Very comfortable fit (I forget that I'm wearing them) and the audio quality is very good. The balance of speech to noise is greatly improved over the Widex. I'm now an Oticon fan and want to give a shout-out to the designers and engineers that made this important device. Great job team! Thank you.

I was thinking for the price ($6500) I would receive the best quality digital hearing aids known to man. I also expect the best electronics, which could be configured to take into account almost any noise I came across. I have moderate hearing loss that is associated with age (66). I can hear fine on my own but I found that in a noisy environment, like a restaurant or a bar, I had trouble hearing those around me and I'd wind up doing some lip reading, which I'm not good at.

I am 30 years old, born with moderate to severe hearing loss. When I first wore this [Oticon Dynamo SP4 Super Power BTE] the quality was so poor that I questioned it why my 10 year old phonak sounds better than this even though it not working its full potential. To compare quality of those two hearing aids: My 10 year old phonak would be like listening through a tv with surround sound vs. a $3,500 pair of Oticon listening through speaker phone 5 feet away. THAT is the difference of quality of the sound I am hearing. But I gave the benefit of the doubt because it a different hearing aid. Soon as I drove off I started to dislike it even more. The hearing aids have a program that compress sounds when things gets "too loud" so it starts compressing the volume on and off when there is wind noise while I am trying to enjoy the music off from my car.

The Alta2 Pro. First the hearing aids are very expensive, over $6000.00. To have the hearing aids adjusted you MUST visit your audiologists, you cannot adjust them. These hearing aids fit in the ear using a flexible dome that comes in different sizes, so you not only need batteries you need the ear wax replacement filter and domes to keep them working. I cannot keep the hearing aid in the correct position to hear using these domes alone, so a stinger was added to try to keep them in place. I am constantly adjusting the position to hear normal conversation. They pick all noise louder than the voice sound. So if a fan is running the car it will drown out people speaking. This is my second pair of Oticon hearing aids. Would I buy another pair? I would have to check out what is available and do a test drive.

Staff was very helpfull and very courteous. The office was clean and cheerful. I would recommend this place to anyone who needed their service. Staff was very patience with me. I couldnt make up my mind on which product I wanted to go with because there were so many, they all seemed to fit my needs. I never thought I was going to find the right one to fit my needs for my daily life. But now I am able to enjoy my grandkids more, I can hear my music at a decent level without drowning everything else out. The hearing aids I finally chose were small enough to fit my ears without me feeling self conscious. I enjoy life more than one can imagine.

They are very helpful. Always open to walk you through things. They are even available almost all the time. I have never had any issue getting the help I need with them. It really helps the hearing out. They never sound fuzzy or distant. It always seems clear and pristine. So I love the way it works for us and helps with my mother’s hearing loss. It seems very decent. It had its downside on price though. Seems a bit more expensive than most do. Otherwise, it has a great value. So I say I'm satisfied. It is well made, sturdy, and works. It has never broken or stopped functioning. So I have to say it has rather wonderful quality. It has my family happy. So that is what matters to me.

The customer service was excellent. They didn't make me wait hours in a waiting room, they were very knowledgeable about the product which I loved. It works better than any other I have tried, definitely top of the line product. Do not buy any other brand than this one. It is the best. It works perfect. The price is a little higher than others in my opinion but you get what you pay for. Please, don't pay less and get something with bad quality. I would highly recommend this brand and only this brand. I have used others and none of them compare. It is not fragile or cheap feeling like others and only costs a little bit more.

They listen and was friendly in how they addressed my concerns. I would recommend them to family and all my closest friends. Very attentive too with everything I had to say. They were one of the best I had pleasure dealing with. I give them top recommendations with how they handle themselves with my concerns. They made it more possible to enjoy life much more and I feel more alive with each sound I hear. It is like for the first time I am hearing everything. Their quality was the highest I encountered. I have the most respect for the business and what they in helping other hear better than before.

Representative was very helpful in this new process for me. I was able to find exactly what I needed and learned a lot in the process. Product worked fairly well. I did have some issues but customer service solved the problem very fast. Everything is working wonderfully now. I was very satisfied with the payment process and the value I received. I feel like I got a very good deal. I would recommend the place to a friend because of the deal I got. I feel like I got a high quality product for a good price. I was told it was one of the best brand to try to get and I am very happy with it so far.

Bought it online. This was for my father as a gift, and he likes it, he tried different hearing aids in the past and didn't work well. He's using the pair I got him all the time. One of the cheapest hearing aids, my father spent thousand of dollars in the past but he wasn't satisfied with quality, now he leaves it on the whole time. Better than other hearings aids my father bought, he likes the quality, he doesn't have to turn on the tv all the way up and can hear us clearly.

This is now my 2nd set of Oticon Hearing Aids after wearing Phonak, Siemens and Resound in the past. Oticon has allowed me to hear much better in almost all situations where my other aids didn't. Their hearing aids rarely give me problems, and when it did it was fixed quickly, and returned to me within a few days. As an Audiologist, I appreciate their dedication to providing great products and great customer service for all my patients. I do fit many different brands of hearing aids but seem to get the most satisfied results when I use their products.

The Alta Pro is my third different Oticon hearing aid. My audiologist just can't seem to get them adjusted right for me. Probably have tried 15+ times on these and predecessor Epoq to get them set right for me. The Alta Pro have a few features that make them actually worse than Epoq. My program 1 is my primary hearing setting and anytime there is any background noise they go into an automatic muting or override fashion where hearing appears muted of a fashion. Going to my position 3 for noisy backgrounds doesn't fix things either. Can't get my voice to sound right to me and I often hear as if I am in a tunnel. Fix one problem and we create another. Not happy with $6000 worth of hearing aids that I often have to shut off in noisy environments because I can't hear correctly. Also have problems in setting 1 where volume is fine but comprehension is terrible.

My husband got these approx. 1 month ago and they have been wonderful. He's hearing things that he hasn't heard in years. They work wonderfully as blue tooth for his smart phone and for TV listening.

I wish I had seen these reviews prior to getting my new expensive hearing aids. I'm not new to hearing aids - only new to this brand. These are not very powerful for moderate hearing loss and I ended up with custom molds which are not as comfortable as the dome I was hoping for. They do not sit well in the ear canal even though Oticon has done them twice. I've been told they adjust them at the factory for THEIR idea of a good fit. They have been sent back twice because of mechanical issues - shutting down and restarting for no reason. I've had to have far too many 'TWEAKS'. The quality is not comparable to Resound or Widex which I had very little issues with.

I'm still in the 3-year warranty period. I am satisfied with the hearing quality of the aids, but for the money I paid, I should not have had 3 consecutive failures with the low battery warning system with each replacement. I am wondering if Oticon replaces warranty repairs with refurbished aids. I am not looking forward to what will happen after the warranty is over and I am thinking twice about another Oticon due to questionable quality control.

I had purchased a set of Oticon aid about 5 years ago. After 2 years of use the left side totally went dead. I was told it would cost around 250 dollars to repair. I had the device repaired, after 3 months it went out again. Recently the other device went dead. I've spent over 6,000 dollars for devices. Need to know what Oticon can do to repair or replace devices.

I am a health care practitioner and I recently had a horrible experience with Oticon's customer service manager David **. To make a long story short, they negligently took my mom's hearing aids for repair and refuse to return them to her without a $400 fee even though she just wants them back unrepaired. She is a senior with Alzheimer's disease. After numerous conversations with Mr. ** I realized that there are all kinds of cruel people in the world and sadly they too often become representatives of companies. The rude and thoughtless manner of Mr. ** made me call the Alzheimer's society who greatly referred me to a company that thoughtfully helps patients who need a little more compassion from people. The new company that we purchased the hearing aids from did an amazing job in both quality of the product and customer service.

I kept telling my audiologist that listening through these I couldn't enjoy the music as well, or hear my own voice clearly. They are so tiny they are almost impossible to adjust when the need arises, even then it is done with a click of a button instead of a roller that is easier to operate, and the small size makes them almost impractical. What is really aggravating is they do not seem to work independently of each other and the 312 batteries do not last but 4 or 5 days, as compared to almost a month with my old ReSound devices with size 13 batteries. The ReSound hearing aids were superior in every way compared to these.

Have been wearing them for two months, and have never been happier. Been in for several adjustments, but it was for increase in phone volume, and volume when hooked up to my Kindle. The regular volume was fine. Works very well in restaurants, and I have a mode that I can switch to if needed to direct the reception. The phone Bluetooth feature is great, sounds like they are in the room with you. People on the other end said there is no change in the volume or voice using the remote mic.

Used 2 other brands but decided to stick with Oticon which worked best for me. Some people complain about them falling out of the ear. Oticon does have a small wire which is attached and placed in the ear to help hold them into the curve of the ear, thus prevent falling out. Ask about it...

Alta 2 - I received a pair of loaners from my audiologist. Not only did they not perform as promised, but the little plastic end came off and got stuck in my ear, necessitating a trip to the emergency room for removal. On June 28, 2015, I wrote to Oticon stating the above and asking for reimbursement of my medical expenses in the amount of $54.90, enclosing copies of bills. To date, I have not even received the courtesy of a reply.

The photos on the front of manual do not give the model number of hearing aids shown. Therefore. I don't know which battery to buy! Drugstore (Walgreens) has no information on batteries that fit different models. I had the aids in my purse -- that didn't help the situation. By the way the white sliding door case I was given is TOO SMALL. I can't even close the sliding drawer with the magnetic wand in it too, and maybe new batteries. It is useless for purse or travel. The aids are very hard to fit in my ear. Once in, they are uncomfortable to wear. I wish I had the opportunity to consider other, more comfortable aids, but this was my only choice thru Medicaid. Consequence? I don't wear them very much. Just plays, or church.

I want to clarify my recent comments regarding the falling off of the upper part of the aid and the inside ear part of the aid. Now using only one aid I find that putting on and off sunglasses or pulling down a hat on one side can make the aid fall off. Being afraid to push the unit further into the ear can also leave the unit too loose and available to the likelihood of falling out. My problems may well be my fault. I asked for comments on better fitting models, but due to new view of problem, good performance, limited time used and cost will stay with OTICON. I am also 90 years old. Thanks.

These are wonderful! I would recommend them to anyone who needs hearing aids. Sometimes I sleep in them because I forget they're in there! I'm only 57 and none of my friends can even see them! Love!!

I am a first time hearing aid user and have no previous experience with hearing aids. I was shown two different brands when in the market for hearing assistance. I chose the digital Acto Pro behind the ear aid with a Streamer (version 1) and custom molded ear piece. This set me back $2,700.00 initially at the audiologist's office. I have been wearing this in my right ear only and have experienced problems several times with the unit not powering up and dropping power. The first time this happened was within 9 months of original purchase and it was replaced free.

Ear pieces come off in canal, speaker wires break, hard to get properly fit in ear canal all within 6 months of purchase. Creates a feeling of insecurity as to whether or not you will be able to hear. With the cost of approx. $5000 this should not be happening.

I am 65 and I have been wearing digital Oticon Hearing Aids for ten years. I started with one on my right ear and then got one for my left ear two years later. I have just replaced my hearing aids after ten years. The ten year old was losing power. The eight year old was working fine. I just wanted the new technology. I considered a big box store or online prices as being better but after careful consideration I have stayed with Oticon primarily because of the excellent service of my audiologist and the good follow up service of the company. I had both of my original aids reconditioned after about five years and they were just like new. The also cheerfully replaced one of my aids under warranty when I lost one of them. I am impressed with the new technology of my Nera Pro.

I purchased these aids approx 5 years ago. That after using two different Phonak sets for 15 years and miracle ear for about two. The miracle ear was a total waste of money. The first phonak set was not much better. The second Phonak set was much better. But when I got the Oticon wow what a difference. On a scale 1-10 would rate the second phonak at a 4 and the oticon at a 9. The only major problem with the oticon one speaker, or whatever it is called that goes in your ear failed. My tech replaced it with in 15 minutes. The other minor problem the fitting the wax guard goes in come loose. However my friend in Canada has had several problems with reliability the same aids.

My Oticon aids are almost 5 years old & have been worn the moment I awake until bedtime under all types of weather, heat etc as I work outside. They have been almost problem free, only in for repair once each. Each time had a loaner aid (not synced with the other one but newer technology), so now am going to purchase a new set. Will review after purchase.

I am now searching for a more durable brand of model.