How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Oticon Hearing Aids Reviews

4,958,666reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Oticon Hearing Aids

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

Oticon hearing aids come in several innovative models with many available add-ons. The company’s technological features, such as the OpenSound Optimizer and OpenSound Navigator, help eliminate whistling and balance sound in ambient environments. Some models offer rechargeable batteries, Bluetooth connectivity and tinnitus relief.

Visit www.oticon.com
Pros
  • Styles for kids
  • 2.4 GHz Bluetooth tech
  • Tinnitus SoundSupport
  • OpenSound Optimizer
Cons
  • No online info about financing
  • Doesn’t sell directly to consumers

Oticon Hearing Aids Reviews

Filter by Rating

  • (33)
  • (15)
  • (9)
  • (19)
  • (63)

Popular Mentions

    How do I know I can trust these reviews about Oticon Hearing Aids?
    • 4,958,666 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Oticon Hearing Aids?
    • 4,958,666 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 40 - 80
    Customer ServiceRates

    Reviewed Jan. 29, 2021

    This is rated top of all hearing aids. Works very well with iPhone that has low frequency wifi built in. Great on phone calls or listening to music. Recommend getting the rechargeable battery and charger. No problems in over 1.5 years.

    Thanks for your vote!
    Maintenance

    Reviewed Jan. 28, 2021

    They sound really pretty good, but reliability is a major issue. Right side died in 9 days. I can't trust them to work. Next time they break, the landfill will be their new home. They were well reviewed, but that's not my experience. I would highly suggest a different brand.

    Thanks for your vote!

    Reviewed Oct. 16, 2020

    Problem with Bluetooth connection. Not reliable. Batteries do not last. I was told batteries should last about a week. I go through on average, 3 pairs per week. I really wanted rechargeable but I was told they were unreliable. Aids have been sent in for repair 3X. Now they want to send them in again. They offer nothing for trade-in to an upgrade. I’ll be going somewhere else.

    Thanks for your vote!
    Contract & TermsPrice

    Reviewed July 19, 2020

    I've had these hearing aids 2 1/2 years and they've been sent back to the manufacturer at least six times. Now that they're out of warranty it costs me $800 every time I have them repaired. Looking at alternatives.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed March 19, 2020

    Had problems getting Oticon's phone and TV adapters to work. Customer Service is poor, not customer friendly, guarded, deceitful, inflexible, and gives inconsistent answers. Customer Service number is not listed in any of their equipment guides (tells you all you need to know), so I had to google to find their number. Option should provide troubleshooting guide in their instructions manual. Equipment may be good, but if you can’t get it to work after two calls and two hours time invested.... Oticon relies upon Customer Service as first line of defense to correct tech problems, reps skills set, expertise, and company longevity varies: None are great. Obvious by their fumbling, research timeouts, and questioning. Had no degree of confidence that they could resolve my problems.

    Only able to speak to a true tech specialist one time in spite of numerous requests. My one experience was good. Management needs to radically change their corporate mindset about customer service and tech support. Start with clean sheet of paper. Oticon can improve, if they want. I get better customer service from my cable company.

    Thanks for your vote!
    CoveragePunctuality & SpeedStaff

    Reviewed March 10, 2020

    I got these Oticon Nera2 Pro in Feb. 2017 from Avada now Hearing Life. The hearing quality is good, but the hearing aid's volume controls malfunction and the hearing aids have been replaced repeatedly. They have improved the volume controls, but they only send me the bad design ones. Now, the warranty just expired and I have to wait two years to get new haring aids with insurance. How can they send me hearing aids with a design problem beats me. I have worn other brands of hearing aids for years and never had this kind of problem.

    Thanks for your vote!

    Reviewed March 1, 2020

    This is my second set of Oticon OPN hearing aids. The first set worked beautifully, so purchased another set when I needed new ones. These have been sent back 2 times, and no one can figure out why they turn off when they feel like it, and then turn back on within 5 seconds or so. Told to turn off my Bluetooth! They are supposed to work with Bluetooth. That’s one of the reasons I bought them. $6,000. They do not fit my ears well either, so they put this plastic piece on to hold them in my ears. Next larger domes came off inside my ears. Most uncomfortable. Very frustrated. Not sure what I will do from here.

    Thanks for your vote!
    Price

    Reviewed Jan. 24, 2020

    I got these from an Aunt that passed away so I was not the original purchaser. To get them fitted and adjusted, not many audiologists around here that work with this brand, I had to travel 45 minutes to get there and it cost $3000. I put them in the cleaner every night and have rechargeable batteries. The wire keeps disconnecting and the cleaner makes the cups clog (aren't they supposed to clean them?). I have had to travel back at least 5 times in that first year and each time it cost an office visit (another $60). Should have gotten cheaper ones and kept all that other cash.

    Thanks for your vote!
    Price

    Reviewed Jan. 21, 2020

    Due to family complaints about my hearing, I purchased these hearing aids to satisfy them. The aids have held up well, and that's the only thing good about them. All they do is make everything louder and with poor quality sound. I hate them. At home, I use, instead, Sony wireless headphones on my TVs, synthesizer, and my PlayStation 4. These headphones only cost about $ 70, and the fidelity is GREAT. I should have returned these hearing aids when I could have. My suggestion to you is DO NOT compromise what you want from your hearing aids!!!! I rarely wear them. I hate them!

    Thanks for your vote!
    Customer ServiceSales & MarketingPriceStaffRatesHonesty & Transparency

    Reviewed Jan. 2, 2020

    I had to procure hearing aids for my father. I floated inquiry in India mart. I got a call from many suppliers, of which one was very competitive. But Mr. Hitesh **, DGM sales, Oticon got in touch with me through another dealer and said that the other one who is offering least price is unauthorized and I should procure it from the supplier recommended by him. I ended up buying it at a higher price. Now, when I got to know that Mr. Hitesh was telling lies and the other supplier is authentic and I asked Oticon to help me get the device returned to the supplier, they are hiding and not attending calls. They are clearly at fault. If anyone of you want to save your hard earned money, please call me on **, I will help you get in touch with the genuine supplier. I do have every details and proofs of what I have quoted here.

    Thanks for your vote!
    Customer ServicePriceOnline & App

    Reviewed Dec. 30, 2019

    It is very expensive. I paid over 7500 CAD for these in January 2019, almost 8k CAD with ZPower rechargeable kit. Since then I had:

    1 - ZPower batteries just drain super quick. Instead of lasting a day of usage (say, from 7am to 10pm) they started lasting 7 or 8 hours, which makes them useless. Returned the kit. Still waiting to be refunded on that kit.
    2 - Lots of Bluetooth connection problems. For whichever reason the phones might randomly not connect to Bluetooth, so it will not stream or will not be able to be managed via phone APP. Shitty both in Android and iPhone.
    3 - One of the hearing aids stopped working randomly in December, so not even a full year of usage. It cannot finish the booting cycle (the song) and then it keeps going on and off, which creates an irritating white noise. I am as of now using one year only and the world feels weird.

    4 - Not loud enough when streaming phone calls on them. Cannot pick up those calls on loud places.

    All in all, for my first experience with hearing aids I am beyond unimpressed. Expensive, bad quality (who wants to be reminded all the time of their deafness with those bugs?) and inconvenient (who wants to be troubled by multiple last-minute visits to the audiologist?).

    Thanks for your vote!

    Reviewed Dec. 19, 2019

    Three times in 2 years I had to traipse to the audiologist to send them back for replacement. Traipse again to pick up. Repeat and then Repeat. The fourth time I was told it was the humidity. A dryer kit was recommended. Not the issue and another waste of money. Different brands of batteries did not make a difference. Why a fresh battery lasts for 2 hours? It will give me great pleasure to smash them both with a hammer and send them back. Would not recommend this brand to anyone.

    Thanks for your vote!
    Staff

    Reviewed Dec. 9, 2019

    I have had them for two years and initially they were great. Comfortable. Hearing was quite clear although they would not increase volume. My old clunkers went through a battery a week. The new Oticon uses 2 each week. They have a little white filter that must be replaced when plugged. Initially this was every few weeks but over time they could stop working after a day. I keep my ears very clean. Washing and with Q tips. As a snowbird I spend 6 months in Mexico. After a month I had to give up on the new Oticons and go back to the 7 year old ones. Old but reliable. My hearing clinic wouldn't supply the filters or batteries based on actual usage so I must wait till I go back to Canada to get parts. Not happy.

    Thanks for your vote!
    Customer Service

    Reviewed Nov. 20, 2019

    I went to a wonderful audiologist in DC in 2014 and she prescribed two Oticon Opn miniRITE Z power hearing aids. Within a month I started having trouble with one and sometimes the other or both not charging properly or not holding a charge. At great inconvenience to me I had to go back to the doctor's office multiple times to drop off and then pick up replacement batteries, replacement charging dock, and even the hearing aids themselves. When they work they do a good job (nothing to compare them to) but they have never held a charge longer than 8 hours at best and that is not long enough! I know that they now make a different product with a different battery that supposedly stays charged longer because they recognize and acknowledge the flaws in their older model.

    Mine are still under warranty (which, by the way, was extended by them from 3-4 years because of the trouble users were having with this defective design). They refuse to exchange them for new ones despite my many exchanges and patience with these frustrating aids. Instead, they sent me a new charger, new battery doors, and new rechargeable batteries. Believe me--when it is time to buy my next pair I will not even consider Oticon! Their customer service is NO GOOD. THEY DON'T CARE about the customer and will not do the right and reasonable thing of standing behind their product and their warranty. NEVER AGAIN!!!

    Thanks for your vote!
    Online & App

    Reviewed Oct. 16, 2019

    I have had the same hearing aids for almost two years. Several times I have jumped in the shower with them in, and a couple of times my right one got pretty wet. So I scramble to get out of the shower, then I pulled out the batteries, grabbed my blow dryer and on warm I dry out the hearing aids. Then the SCARE, do they still work. Well I'm wearing them now LOL. I wear mine sometimes 24+ hours due to my sleeping patterns, and I'm surprisingly happy with the battery life, for as many hours that I wear them.

    Now with the Oticon App, and the difference between the Android App and the Apple IOS. If you have an Apple iPhone, you can use the iPhone for phone calls without having to purchase a little/big obnoxious black box to clip to your shirt for $200. I don't know about the IOS App, but I do know my android Oticon Event log will show, let's say that I connect at 7AM, it will show, "Hearing Aid Connected" 2, 3, 4 times. It also loses connection, and when I open the Oticon App, it has to connect/reconnect which skews the Event log as well as the screen that shows you how many hours for the, Day, Week, and month. So you have no idea, well you just don't. I wrote a review on the Google Play Store, which was pointless, since I saw no replies from the programmers. I did email the contact listed a few months ago, stating what I have said here. Obviously fell on deaf ears.

    Thanks for your vote!
    Online & AppStaff

    Reviewed Sept. 22, 2019

    I am a professional Spanish interpreter; hearing is crucial. My audiologist recommended them because of her experience with them and the fact that I can link my iPhone to them through bluetooth. I have had them for nearly two years with no problems. The difference in hearing is amazing. The first several days I walked around with my mouth open at the things I could hear. There is a lot of sound out there.

    Bluetooth connectivity is a very useful tool. With an app on my phone, I can adjust the volume level up and down and turn them off when necessary depending on conditions. The app is a bit slow to make the connection, 30-45 seconds, but I recommend using it. There is an iPhone setting that allows music from the phone to play through the OPN 2's I didn't like it because because at my setting, the hearing aids emphasize high pitched sounds. That resulted in tinny sounding music. The results are much better when music comes through speakers or a good sound system.

    They are easy to use and care for. Routine hygiene and an occasional wiping is about all they require. Every three months or so I replace the domes and wax guards. Early models had reliability issues according to reviews that I've read. I've had none in two years. They work as advertised. Battery life is good. With batteries supplied by my audiologist and Amazon Basics, I get about 4 days. I recently started using Rayovac batteries and am getting 6-7 days. If appearance is a concern, my friends did not know that I was using hearing aids until I showed them. Based on my experience with the OPN 2's, they are a fine choice. I would suggest looking to see if you can get them through some state assistance program such as workers comp. The discount may be huge even if you have an out of pocket.

    Thanks for your vote!

    Reviewed Sept. 19, 2019

    Constant white noise, made me feel on edge and so relaxing when I took them off at night. The battery door broke after 4 months and I never got them replaced. Worst $4000 investment. This brand was purchased through Cleveland Clinic.

    Thanks for your vote!

    Reviewed Sept. 8, 2019

    For a $5500 purchase it just gives me fits, just fine talking one or two to one but any crowd is tough and a noisy background like restaurants or bars forget it. Now let's talk about bluetooth or lack thereof, spotty to say the least loses connection a lot and on restart you may have to do it many times before it finally works. I live in a hot environment with a lot of ceiling fans and a/c noise. There has to be a better choice.

    Thanks for your vote!
    PriceOnline & App

    Reviewed Aug. 26, 2019

    OPN 1 mini rte is full on crap. Do not buy! $6k of crap. These things are $6000 of crap. The Bluetooth function is spotty at best. I need them, but I would never. Ever. Recommend these expensive prices of crap. iPhone earbuds are much better. These things should be avoided at all costs.

    Thanks for your vote!

    Reviewed Aug. 16, 2019

    So here's my Oticon hearing aid review, after approximately six months of use: Price: Over $7500. Technical dependability: Very Poor. I've been back and forth to the audiologist's office repeatedly over the last six months trying to get technical problems fixed. First they dropped their Bluetooth connectivity. Then the rechargeable batteries failed to hold a charge. Shortly after the batteries were replaced, the left hearing aid just went completely belly up. After that, the manufacturer replaced both hearing aids with a new "upgraded" version. Those functioned for a couple of months, until the speaker in the left one failed. Just got that replaced last week. It's not like I've test driven a bunch of OTHER hearing aids, of course, but I am inclined to say that Oticon's quality is just unacceptable.

    Suitability to Purpose: Even when they're working, they don't really work: Manufacturer's and provider's claims to the contrary notwithstanding, all these devices seem to do is make my world louder; they do nothing to make it clearer. I could have got louder from a $29.95 as-seen-on-TV pocket amplifier. I am not a happy camper.

    Thanks for your vote!
    Staff

    Reviewed Aug. 12, 2019

    I have a pair of Oticon Opn1 miniRITE. I have been using them for just over a year, they are not as good as Oticon's very slick advertising claims them to be, they are a good sound amplifier but not much else. As for picking out voices in a room full of people is nonsense. There should be some kind of official body to fully test their claims before they are allowed to make them. When you are spending nearly £3,500 on a couple of these aids you want to be sure the company claims are correct.

    Thanks for your vote!

    Reviewed July 25, 2019

    Have had mine over a year. Nothing but problems! They were sent back twice and came back with the same problem. A lot of background noise and a echo problem. Would not recommend this product. Audiologist has even call the company..so I going back Again.

    Thanks for your vote!
    Price

    Reviewed July 9, 2019

    I get my hearing aids through the VA. I had been getting Phonak for the past few years but the last time they gave me Oticon. Possibly because they were cheaper. They have been returned for repairs at least three times in the past year. One of the times one of them sounded like it had a cracked speaker. When they came back the problem hadn't been fixed. Then the Bluetooth stopped working so they went back to the VA for repairs. When I got them back I was told they had been replaced. The connect clip would only connect to one ear. Fortunately the VA had another on hand that would connect to both ears.

    I went home thinking they will finally work. Unfortunately, while the connect clip will control both aids it will only connect the Bluetooth to one of them. I really wish the VA had a contract with Costco because theirs work great. That's where my wife bought hers. So they'll go back to the VA and hopefully they can find someone to fix them. If I had a choice Oticon would NOT be what I would choose. And I would not recommend them to anyone. I have been wearing hearing aids for well over 20 years and these are the worst I have ever had.

    Thanks for your vote!

    Reviewed June 29, 2019

    I’ve had my hearing aid since January 2019 and it has never worked properly. It continually disconnects and I have to change the batteries every two days. It was sent back to the manufacture by the VA who allegedly rebuilt them with no noticeable improvement. My contact at the VA thought the problem may be moisture and has provided two different mechanisms to keep them dry but these have afforded no change. I would strongly suggest not purchasing this product.

    Thanks for your vote!

    Reviewed June 10, 2019

    I bought two new hearing aids from Hearing Life and they were Oticon OPN S1. Over $7000 and within 60 days I had to send in one of them to repair. I was told it might be two weeks before I get it back. I think a product that goes out that quick should be replaced with new. I wish I would have know about the lack of quality so I could have bought something more reliable. Next time I will check with Consumer Reports before I buy Oticon. Not a satisfied customer.

    Thanks for your vote!
    Customer ServicePrice

    Reviewed May 25, 2019

    Updated on 04/09/2020: This is the second time I have written a review. Having received no interest from the company, I am left to assume that they do not care. As long a they can sell them and profits roll in it's is a matter of no concern to them how good or bad the product is, nor how satisfied or dissatisfied the customer.

    These wildly expensive things began well, but, in time--a rather short time--I began to have trouble. Inexplicably they would suddenly shut down, usually one at a time. So began regular visits to my audiologists, first in Washington, DC, where I was working and, now in Connecticut here I live. They are returned for repairs, and once they have come back, for awhile, but in no more than four months, they go off again. I assumed, of course, that I was doing something wrong.

    Costing as much as they do surely they ought to be working better and more dependably. My doctor here has kept with me, trying her best. Lately she said that moisture might be building up and suggested I buy a product that would decrease the possibility. It seemed to do so, and yet, once more, one of the two with brand new batteries, died within minutes of connection. I went to my GP who checked my ears for wax, and found almost none. I am at my wit's end. I am ready to junk them, swallow the cost and look elsewhere, but not before I have contacted the Better Business Bureau. Sometime, somehow, Oticon has to assume responsibility to its customers.

    Original: At first, I thought them marvelous, though expensive. That was at first. Very soon they started being temperamental: one or both would simply cease to function. Then they would be fine for while, but only for while. Both after only a year or two had to be sent back for repairs--repairs that did not last long. The biggest problem is that, while on the phone--the reason that I bought these devilishly expensive items--one of them just drops off. I am left with only one ear functioning. I write this now from the UK where I do some teaching each year. I a scarcely can use my iPhone because the right side hearing aide just drops away. In the midst of the call I have to remove the aide, restart it, talk for about thirty second more when it departs again. Is ii and wonder I feel I have been sold a bill of goods?

    Thanks for your vote!
    Staff

    Reviewed May 23, 2019

    I have had these now for a little over two months. My previous hearing aids were Starkey, which were good, but after 5 years, my hearing had changed, and my VA audiologist said I was due for new aids. What others have said here is consistent with my experience, as to the sound. My own voice booms in my ears. My breathing sounds like Darth Vader. I often have to ask people to repeat, or to spell a word. Especially when there is more than one person speaking, or in rooms full of people, I’m lost. I strain, cup my ears with my hands, try to adjust the volume, and get perhaps 20% of what is said.

    The Bluetooth feature is good, but not as good as my Apple earphones. I can’t get “Live Listen” to work. And even after my audiologist has made two adjustments, the devices don’t sit as comfortably in my ears —or as securely— as my old aids did. The left aid battery stopped working, and the new one takes longer to charge than the right one. I am an early riser, and it’s always still charging when the right one is charged, and sometimes gives out around 5:30 p.m. My VA audiologist is just great, really dedicated, and it’s still a work in progress, but It’s been disappointing.

    Thanks for your vote!
    Online & App

    Reviewed April 27, 2019

    I have had my Oticon OPNs for almost 3 years now and other than a vibration noise which ended up being caused by my glasses vibrating against the case, I have had no problems. I realize how poor my hearing is when I pop them out! I'm getting 4 to 5 days out of a set of batteries and months out of a set of wax filters. It has made talking in social groups MUCH less stressful - I no longer have to watch people's lips and concentrate to understand what is being said, and I find they handle background noise VERY well, contrary to what several others have reported.

    The one disappointment is they never came up with the app to connect to non-Apple phones. The Bluetooth WAS handy when I lost my hearing aids and was able to prove they were both IN my pickup truck and I found them under the seat - not in the trailer full of old shingles I had just torn off the roof. It was a hard pill to swallow that the pair of hearing aids was worth more than BOTH vehicles in my driveway - and now I can hear all the squeaks and rattles they make.

    Thanks for your vote!

    Reviewed April 23, 2019

    Only had two weeks and working great. My biggest issue is the tools provided to change out the filters. They are very small and once you have taken out the used filter, you cannot tell what is the new one. I have put the old one back in thinking it was the new one when in fact it was not. You need complete uninterrupted time to stay focused on what you are doing with zero distractions to get them back in place correctly. The little black piece holding the filter is very small and hard to hold especially if you have arthritis or can't see very well. I much prefer the orange stick from Starkey for changing filters as it is much easier to direct and much easier to tell which end is which has the used one versus the new one.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed April 21, 2019

    I went from a moderate hearing loss to profoundly deaf in a matter of months wearing Opn's. These devices only magnify volume and do nothing for helping you hear better. I can't watch movies, listen to music, or go to plays. Church services and sporting events are painful. If I turn the volume down, I am totally deaf. Conversations are extremely difficult unless the person I am talking yells. Thanks to Oticon, my problem became a full blown handicap.

    Thanks for your vote!

    Reviewed March 29, 2019

    So I have recently purchase the Oticon Bluetooth hearing aid and I always seem to be having problem with my right one. It feels like my voice is echo and if I turn them down I can't hear. I clean them every day and it seem every 2nd day I am changing my battery. I contact the hearing life and tell them of my problem and still gotta wait. I have been deaf since newborn but I am hearing impaired. Since I had them I notice I don't yell anymore but when I take them off I can't hear anything anymore. I'm feeling depressed and anxious when I talk now because my speech is not clear enough. What can I do about it.

    Thanks for your vote!
    Staff

    Reviewed March 27, 2019

    These hearing aids were the only ones available through my insurance. I was told they would make it easy for me to hear voices such as my 5 year old grandson. I also volunteer to help kindergarteners how to read. I thought this would help me hear the children much better. All the hearing aid does is make noise louder. I still can't hear people clearly. I'm now stuck with these hearing aids. When I went a check-up, I was told to give it time. Time isn't the problem... Hearing clearly is!

    Thanks for your vote!
    PriceStaff

    Reviewed March 17, 2019

    I have 2 Oticon hearing aids for the last 11 months. Their marketing is outstanding, yet I can't hear speech well, like I did on my Widex aids. I also can't hear better with background noise. They are not worth the money. Also, I asked the corporate office if I could exchange my aids for the receiver in the ear instead of the receiver in the hearing aid and they said absolutely not. That was my only hope to keep these aids. I can't wait to buy the aids that I can hear with clearly. It was a terrible purchase... Find yourself a better aid. Thanks.

    Thanks for your vote!
    Customer ServiceOnline & App

    Reviewed March 5, 2019

    I was lied to and told the Oticon would stream with a Samsung Android phone. It will not, What they do is connect with the phone and allow you to turn the volume up and down or mute but not much else. THEY WILL NOT STREAM A PHONE CONVERSATION FROM A SAMSUNG ANDROID PHONE, YOU MUST HAVE AN IPHONE.

    Thanks for your vote!
    Online & App

    Reviewed March 1, 2019

    So far these hearing aids, Oticon Opn 2, are great. Love the Bluetooth technology and syncing up to my iPhone easy easy. Audible clarity is outstanding once properly adjusted by the audiologist. At issue though, is the rechargeable option. The batteries do last almost 19 hours a charge, however, in this day and age when a cellphone takes less than an hour to charge, it takes 4 plus hours to recharge these, time that some of us don’t have. Moreover, you cannot find replacement batteries anywhere except certain audiologists. The charger itself should come with a cover to protect the charging contractors when the charger is not in use. Moreover, the charger itself should be able to not only charge the hearing aids, but should also be capable of charging spare batteries as well, which is the option these days for most chargers.

    Thanks for your vote!
    PriceStaff

    Reviewed Feb. 5, 2019

    My 14 year old son has moderate hearing loss in both ears and has worn hearing aids since he was 1 month old. In all of the years that he’s had hearing aids, we’ve NEVER experienced a pair as AWFUL as these! He has had this pair for about 2 years now and we’ve had to get them repaired and replaced well over 10-15 times. That’s a lot for a teenager to have his hearing aid go out on him in class or anytime at all. Like I’ve said BOTH have even been replaced because they were under warranty, however the replacements were just as bad! My poor son doesn’t even wear them to play sports because he was told by the audiologist that “this could be happening because of sweat” so he’s afraid to get them moist. When in all actuality that is probably one of the most important times that he should be wearing them so he can hear his coach, other teammates and opponents.

    Now one of the hearing aids doesn’t even connect to the Oticon system at the audiologist’s office for her to have the ability to run tests on it or change the volume etc. Of course now it’s too late to get them repaired or replaced without charge because the warranty is up. This was so disappointing, especially with how much these cost us, thousands of dollars! We were told they were “top of the line”??? My son has always been athletic and sweaty and we’ve never had issues like this with his pediatric Phonak hearing aids. But he’s a teen now and has different needs. I’m hoping to find a better option for him ASAP!

    Thanks for your vote!

    Reviewed Jan. 22, 2019

    I got mine thru the VA and I can hear things I have not heard in 30 years. I thought all the crickets had died until I got these. I had another brand before and they not nearly as good as these. No problems with wax traps or battery life. Hard plastic ear pieces that fit good with no irritation.

    Thanks for your vote!

    Reviewed Dec. 23, 2018

    I have been wearing hearing aids for over 25 years. Before my current pair of Oticon, I used the premium aids from Widex. In my experience, if you keep them clean, handle them with care, have an audiologist who cares and explains how to use them correctly, you will be very happy with them. I can actually hear well now! The Oticons are by far the best I have ever owned. If you are patient, can understand directions, have a warranty, you are good. I have always used disposable batteries. I do not recommend rechargeables due to all the negative reviews. Every year or 2 years you will have to replace the receiver. If you have an iPhone you will be in hearing aid heaven.

    Thanks for your vote!
    PriceStaff

    Reviewed Dec. 16, 2018

    I've noticed many of the reviews reference battery problems, especially rechargeables. I use disposable batteries, and they are fine. I change them once a week. Other complaints were problems regarding the warranties bought from the re-seller -- again, not a problem with the hearing aids themselves. I'm just saying... I have moderate to severe hearing loss in both ears. Without hearing aids, I can't communicate well in noisy environments, and even in relatively quiet ones, often have to ask folks to repeat themselves.

    I have a pair of the Oticon Ria 2 aids, purchased from a reputable audiologist (Au.D., CCC-A) who was recommended by my E.N.T. doctor. The hearing aids cost less than $2,000 for the pair. I've never had a problem with them. The yearly maintenance is a bit pricey, but that was my choice by not purchasing the "bundled" maintenance. I change the domes and the wax guards on the first of each month -- never had any difficulty with them. I've had these instruments for almost 2 years and wear them daily.

    Thanks for your vote!

    Reviewed Dec. 15, 2018

    Updated on 10/02/2019: I gave a review back in Dec. of last year and here is an update. Both hearing aids failed and were sent back, received a new pair and worked great for a while. Then the receiver on the left one failed, got it back quick with no charge. The right one failed about two months later. King Hearing Aids said it was because of wax. When I sent it back I left the mini filter out when I sent it in as I had tried several new ones and still would not work. Note back said it was wax and I should always use a filter, what an insult. In ten year I have never put a aid in my ear without a filter. Wonder how long they will last this time.

    Original Review: The little filters are a pain to replace as they are so small. Seem to plug up easy. Sometimes when I replace a battery the aid stops working. Gave up and went back to my old hearing aids. $5,200.00 down the drain.

    Thanks for your vote!
    Loading more reviews...

    Oticon Hearing Aids Company Information

    Company Name:
    Oticon Hearing Aids
    Address:
    580 Howard Avenue
    City:
    Somerset
    State/Province:
    NJ
    Postal Code:
    08873
    Country:
    United States
    Website:
    www.oticon.com