Serenity Malibu Reviews

I had a wonderful, life-changing experience at Seasons in Malibu. I was struggling for a long long time with very heavy hardships and trauma, etc. and this was a hugely beneficial and transformative milestone in my life for which I am very grateful. They are the best of the best at Seasons and I am beyond thankful to all the team, counselors and staff. Words can’t express how much my experience there helped me in all facets of my life.

My nephew Tommy was struggling with pills and **. My sister was going through hell trying various outpatient programs. The family therapist got us in contact with Admissions Dept. I spoke to a wonderful lady, by the name of Katherine, who walked us through the process. We picked Serenity House and he was able to detox in a peaceful environment. After his detox I was able to come visit. I was pleasantly surprised to say the least. It's been so long since we seen him so happy. Tommy just got his 9 month coin for sobriety. My sister and Tommy's relationship has improved dramatically. Thank you to all the Serenity Staff.

Great treatment - helped me recover from substance use disorder. Special thanks to Krystal, Brendan, Kaziah, Jay among others who tried to make my stay as comfortable as possible. John P helped me remain hopeful about recovery! Gina S really helped me with logistics after I left. Thank you!

Amazing team who understood me 100%. They are all very experienced and compassionate. I felt save. This Center helped me to reclaim my life. Special thanks to Dr. Reuben, Audrey, Jay, Kaziah, Crystal, Brendan. Thanks a lot for your support during those 30 days that changed my life. This program is intense and effective. If you are suffering from addiction and you want to get real help, at Seasons in Malibu you will be given all the support you need to understand your illness and learn how to overcome it and be free again.

I was an alumni from 2018, and I am still sober! The program has helped me and countless others that I know. They didn’t just help me with my addiction but teaching me how to cope with my mental health issues as well. Highly recommend.

Marit had an arrogance to her tone from the beginning of the call when I asked to go down the list of questions on my email. When I started to ask about photos of the room, she interrupted my sentence. I then finished my sentence and explained that the pictures were on the web. I calmly started again, and asked, "Are there rooms other than those pictured as the rooms seemed dark." She then explained how they were dark (oak furniture duvets?) not all white but led onto a courtyard with sliding glass. The appropriate response would be interest and welcoming curiosity. I then patiently explained that I am seeking a light, airy and commodious room, with french doors and a balcony--very private. She said she would send the picture from the web of the master suite and square footage.

My mother wanted a facility with high standards and a good reputation. Serenity Malibu had a guarantee where if there was a relapse within a certain amount of time, you would be able to come back and they would treat you again. She thought it sounded nice. And I’ve always been drawn to the ocean but since I live in Colorado, I don’t have that privilege. Being on the beach would’ve been healing for me so she decided to send me there.

The caliber of the staff and the psychiatrists at Serenity in Malibu were what we were looking for so we picked that place. My experience with their admissions team was great. Their rep took us for a tour and she was very descriptive and informative of everything. I met a lot of people that day and then six weeks later, I came in and that was a fun day. It was stressful but they did it as good as they possibly could have. They handled it perfectly. Their facilities were typical Malibu style. They were very clean, open, beachy, and they catered to everybody’s needs. Their staff were very welcoming and very accommodating. If the client needed something, they took care of it. It was quite amazing and I was very surprised. They were extremely knowledgeable and friendly. Although, there were chaos, they handled it better than I've ever seen. They went above and beyond in all ways that I could tell.

When I had a problem with substance abuse, I called my sister for help. Her friend was a counselor at Serenity. I looked up Serenity Malibu online, and I read that it wasn't a 12-step program, so I went with them. I was also told that my insurance qualifies for it. At the beginning, I gave my insurance to my sister, and she and my mother took care of what had to be done. They had no problems. Serenity was very welcoming and homey. It wasn't like other places where they're really strict. If I didn't feel like going or being around people, then I could stay in my room and relax. They didn't beat me up on going to meetings. They didn't force anything on me. What I liked about it is that everyone from the kitchen staff to the maids was really warm and welcoming like family. It's really laid back.

During the fall of 2015, I completed a very successful 30-day alcohol and recovery program at Serenity Malibu. Being from North Carolina, I had no idea what to expect upon my arrival. But once there, I was overwhelmed not only by its natural beauty but equally impressed with its ultra private and luxury setting. I am forever thankful to Serenity Malibu. The outstanding treatment teams of physicians, specialists and therapists, solely focused on customizing a treatment program most beneficial to my successful recovery. Through different therapy programs, I was able to work on core issues I never knew existed. The support and encouragement from Serenity Malibu allowed me to discover more about myself and my life than I ever thought possible. I am on a fabulous journey and yes life is beautiful again. Thank you Serenity Malibu!