Awara Reviews

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About Awara

Awara offers one affordably priced hybrid latex mattress model made with organic, eco-friendly materials. It has 4 inches of organic Dunlop latex and 9-inch support coils. The mattress is medium-firm and durable, and it’s designed to avoid heat retention. It also comes with a 365-night trial and a forever warranty.

Pros
  • 365-night trial
  • Forever warranty
  • Affordably priced
Cons
  • Heavy and difficult to move

About Awara mattresses

Awara is a mattress company with straightforward offerings. Its one mattress is a hybrid latex mattress with an organic cotton cover, organic Dunlop latex and a thick layer of support coils. The mattress is available in several sizes, all at a medium-firm level. The company promotes the use of organic and eco-friendly materials for their mattresses. Awara provides a 365-day sleep trial as well as a "forever warranty" that is the strongest in the industry. Awara also sells platform beds and adjustable bed frames.


365-night trial

Free shipping

Forever warranty

Awara mattresses and products

Awara mattress construction and materials

The 13-inch Awara mattress is made of mostly organic and eco-friendly materials. Four inches of organic Dunlop latex help make the Awara comfortable. A nine-inch support core with coils adds breathability and its cover is made of organic cotton.

Like other hybrid latex mattresses, the Awara mattress is very durable — you can expect it to serve you well for over 7 years.

awara materials

Awara mattress comfort

The mattress is rated as a 6, or medium-firm, on the traditional 1-10 mattress firmness scale. The Awara does not conform to the body, which is a departure from traditional memory foam mattresses. On the other hand, because you sleep on the top of the mattress rather than sinking in, most people experience a cooler sleep. The aerated latex and coils that allow for airflow also aid in making a cool sleep experience.

  • Firmness: Awara is rated as medium-firm. This makes it a good fit for most sleepers, but especially back and stomach sleepers.
  • Sleeping position: Back and stomach sleepers will find sleeping on the Awara excellent, especially those with heavier weights. However, if you weigh under 130 pounds and sleep on your side, the quality of sleep will likely just be average.
  • Motion transfer: The Awara does an above-average job at absorbing motion, but movements made by a partner can still be felt.
  • Edge support: The edge support for the Awara mattress is excellent. Sleepers can lie near the edges comfortably without upsetting the mattress.
  • Sleeping hot: This is one of the best features of the Awara mattress. Awara reviews mention a very cool sleep, even for people who usually sleep hot.

Awara mattress prices

When compared to other organic, eco-friendly, hybrid latex mattresses, the Awara comes in at a pretty low price point. You can pay for the mattress all at once or make monthly payments.

Mattress sizeAwara cost
Twin$899
Twin XL$949
Full$1,149
Queen$1,299
King$1,599
California King$1,599

Are Awara mattresses good?

Awara mattresses are a great choice for those looking for a hybrid latex mattress at a good price point. The mattress is durable, sleeps cool and accommodates all sleeping positions. The generous 365-night trial also allows you to take your time making a decision.

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Awara Reviews

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    How do I know I can trust these reviews about Awara?
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    Page 1 Reviews 0 - 10
    Customer ServicePrice

    Reviewed April 19, 2026

    I had the experience of sleeping on the firmer and softer (more expensive) mattress and preferred the firmer Awara mattress. My back feels good and I’m sleeping soundly. The customer service was great. I looking at buying their bed frame now.

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    Sales & Marketing

    Reviewed Feb. 21, 2026

    If we could leave 0 stars we would. This is the worst mattress we've ever gotten. I'm pretty sure this company is a scam and their mattress are not organic like they claim. The mattress didn't even last us a year before we started having back problems. We decided to "splurge" and get this mattress and what a waste of money it was, in addition we both struggle with back pain now.

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      Customer ServiceContract & TermsPunctuality & SpeedRefunds & PayoutsStaff

      Reviewed Nov. 12, 2025

      I purchased a mattress, sheet set/pillows/mattress protector, and bed frame from Awara and have had an ongoing issue that remains unresolved. The mattress arrived with a grease stain, the edges are curved and unsupported, and it is too small for the bed frame that was sold with it, leaving a 2–4 inch gap on all sides. One of the bed frame’s support legs is positioned in a way that makes it easy to stub my toes, which feels like a design flaw. The sheets are "ok" but nothing's special, and the pillows are all kinds of lumpy.

      When I contacted customer service, I spoke with a representative named Sheena who agreed to make an exception and allow me to return both items, even though the bed frame was technically beyond the return period. Despite this agreement, Awara later refused to accept the bed frame return. I’m disappointed in how this has been handled. The quality of the products did not match expectations, and the company has not honored its word. I’m requesting that Awara accept both returns and issue a full refund for both items. I hope they will address this properly and improve their customer service practices.

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      Customer Service

      Reviewed Sept. 9, 2025

      The absolutely worst customer service. Shipping says in stock and ships 1-2 business days, yet no info for 5 days and still has not shipped. They estimate shipping in 10 days and refuse to make it right.

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      PricePunctuality & SpeedRefunds & PayoutsBilling

      Reviewed Nov. 9, 2024

      This was a nightmare - truly the worst customer experience in my life. To start, the mattress was awful. One of the spring coils was constantly jabbing me and the mattress is hot as hell. I tried to return the mattress as part of their money-back guarantee, but got ghosted until I disputed the credit card charge. Then, suddenly, I got contacted back and was sent return paperwork to complete. At this point, I lifted the dispute on the card as all seemed well.

      A few days later nice man came and picked up the mattress. But, Awara had a trick up their sleeve. I was contacted AFTER the pickup saying that because I disputed the charge I couldn’t get the refund. And, because I dropped the dispute, I couldn’t get the credit card to refund me either. So in the end I spent over $1,000 to try a horrible mattress for a couple nights of terribly uncomfortable sleep. Do yourself a favor and buy anything over this brand. Camping outside on top of tree roots was marginally more comfortable and cost way less.

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      Reviewed Oct. 1, 2024

      The bed had damaged coils after 4 years. Go to make a claim for the bed and of course it's not a stress free lifetime warranty they claim. They see the bed is damaged but won't honor the claim due to stains yet they offer a 49 warranty for stains and replace no questions asked and would be replaced. Tell me how this makes sense. Wouldn't you want your customer base to be happy and make sure they buy back from you again especially after spending 1300 on a bed.

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      Verified purchase
      Customer ServiceCommunication

      Reviewed July 19, 2024

      So we bought this mattress and we have had nothing but problems since day 1 and we have not received the mattress. Absolutely NO communication from the company. I have called, I have emailed and no one responds. They send a receipt of purchase but after that, it's dead silent. Do NOT purchase from this company which is actually Resident Home.

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      Verified purchase
      Customer ServiceCoverageStaff

      Reviewed June 22, 2024

      Bought a twin mattress for my daughter. It's an elevated bed, and the mattress is so squishy that she can't really climb into it without help. But whatever, she didn't seem to mind too much. Then our new kitten peed on it. Ok, so I cleaned the pee, which involved removing the mattress cover to scrub it. Of course then the mattress cover won't fit back on. So I reach out to Awara, where they have a forever warranty (not) and I had bought the extended warranty to cover all accidents.

      The Awara customer service sends me to the extended warranty company (aka Extend). They put my claim through their AI chatbot which auto-rejects it because I mention a kitten (even though that wasn't really what caused the problem). I call them and they tell me I can re-file. I do and it's auto-rejected because they rejected the first one. I go back to Awara, and they're saying the Forever Warranty is voided because I removed the mattress cover. All right, fine. Can I BUY a new mattress cover. Nope. They consider the cover to be part of the mattress, so I'll have to buy a whole new one.

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      Customer ServiceSales & Marketing

      Reviewed June 2, 2024

      I ordered a king Awara premier mattress on March 23, paying in full and received a confirmation of shipment within 3-5 days. Then there was silence... It's now June and still no mattress after numerous calls and emails with as many excuses about high order volume delays despite continued website sales marketing promises of 3 day shipments on new orders. I believe this is a major scam and caution potential buyers to beware!!

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      Customer ServiceCoveragePunctuality & SpeedOnline & AppMaintenanceStaff

      Reviewed Jan. 30, 2024

      After much research, I bought an Awara mattress in late 2019. One of the reasons I chose Awara is because of their Forever Warranty. I've really enjoyed my mattress until a split formed in the memory foam over the past several months. According to the warranty, "any physical flaw in the Mattress that causes the foam material to evidence degradation, split or crack, despite normal usage and proper handling" is covered. However, because my mattress has the typical stains from nighttime sweating, I was told that my mattress is "soiled" and the warranty is voided because another section of the warranty says that the warranty doesn't cover "defects caused by physical abuse or damage to the structure and/or cover material, including but not limited to: burns, cuts, tears, liquid damage, or stains."

      I don't know how Awara can tell that my split was caused by SWEAT stains without even looking at my mattress in person. Plus they can deny anyone's requests to use the warranty by claiming your mattress is soiled from everyday sweat. It's icky and wrong. Additionally, there is NO way to write a review on their website if you are unsatisfied. There are hundreds of reviews from "Verified Reviewers," but no way for anyone who has bought the product to write a review. I even asked multiple customer service reps if they could send me an invite to write a review and they "don't know" how to. I can only conclude that these are all fake reviews. SHADY COMPANY. DO NOT BUY FROM THEM.

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      Awara Company Information

      Company Name:
      Awara
      Website:
      www.awarasleep.com