Wells Fargo

I found out that my credit card was used by a former significant other to set up recurring monthly charges. I promptly cancelled the card and was reissued a new card. Less than 2 weeks passed and I saw 2 of the same unauthorized charges post to my account through my new credit card. After spending over an hour and being transferred over 5 times I was told that Visa is actually a separate entity than Wells Fargo so when the vendor tried processing the monthly payment on the cancelled card, Visa went ahead and processed the charge on the new card, again without my authorization, because they said the person who set up the account, fraudulently, signed an agreement allowing Visa to give out my new account information without my authorization. Further, they told me that since I knew the person who authorized use of my card, I was to collect any unauthorized charges for that person directly.

I had four wf accounts. I have video that was recorded of me on phone with wells fargo customer service, they agreed to me recording. Telling me my balance was one number while my account showing another. I had them talk directly to Toyota Financial. At worst I had $300 a week disappearing. I kept records that were altered by them. It has literally cost me everything!!! My company, my vehicle, my home. I had to come back to Florida and over a year later I'm still struggling, starving, and barely surviving. Ludicrous for a gifted master electrician. I worked so hard, day and night to find out my money was bounced around and vanished!! Is there anything I can do to reclaim the lost funds? I went as far as contacting the IRS, who brushed off my claims??

I have been with Wells Fargo for more than 10 years, I do have different products with them. On 12/19/2016 I drove to my closer bank in IL which is about 25 miles one way from where I'm staying and their ATM direct deposit was not working; it was after they have closed. (It happened twice to me, first time was about 2 months ago in Green Bay, WI where ATM deposit would not work.) Well I did download their app and did a mobile deposit with them. Now it's been more than 24 hours and funds are not available. I have called their customer service at about 9 pm and ask them for clarification on the issue. They advise me that they are doing fraud investigation.

I checked my account to see how much I had to pay to be done with my car loan. I paid that exact amount and my account page showed $0.00 due. Then I started getting calls from Wells Fargo that I owed them $42.00. I said that I paid the amount that their webpage indicated that I owed and could they justify or even itemize where this $42.00 came from? They could not. I talked to one Person then their supervisor then I asked to speak to the supervisor's boss and she told me that she was going to transfer me to the office of the president!

I received notices on my properties for 16 month from a Michael **. I left over 67 phone messages on his voice mail and never got one call back. I lost the sale of the property twice because Wells Fargo would not return my calls and those of the buyers. Wells Fargo was involved in serious foreclosure fraud on thousands of accounts in reports on lawsuits reported in 2012-13-14.

I check my account, and I know exactly the money that we expended in the week, and the money that we have, and is gone $180 and I call to Bank, and they said nothing is missed, but I know exactly what we have and the deposits, and I know account very well, and is missed $180. So, I'm going to call to make audit, because the money is gone. Magical no??

My mother passed away with a Wells Fargo brokerage account and so we attempted to transfer it. It became so frustrating that my brother gave up and turned it to me. I soon found that the only way to transfer the funds was to open an account with Wells Fargo in my name. Then I was told I could do whatever I wanted with the money. I did the transfer and then the trouble started. First, since THEY could not locate the 1099 I filled out they took out about 20% of the funds for the IRS. There is no tax due. It is a small amount that was my parents' prior to me. I should say Wells Fargo's money because that is the way they acted.

I went into WF like I do every week to cash my husband's check. I went to the drive thru because I had my 5 year old and my 3 year old. I was asked if I just wanted to cash the check, and I told her no, that I wanted to cash and deposited. She stated that she was not able to do it, that since it was my husband's check that it could only be deposited. I asked her why it could not be done, she said it was against the law, and I told her that I been cashing it and depositing every week, I told her I needed for the funds to be available right away because I needed to pay my bills. She then says, "Let my speak to my manager," and she came back and said, "No." I got mad and said, "Let me go inside because I cannot hear you."

I direct deposit my payroll into a Wells Fargo account and have done this for many years. I had to replace my checking account due to a stolen checkbook and ATM card. The new account was opened earlier this year. Last month, I had the need to withdraw $400 out of the ATM (note that my limit has been $500 for over 15 years) and was told that I can only withdraw $300 of MY money out of the ATM for my own security. I told them to increase the amount and the customer service representative said I did not meet the criteria to withdraw more than $300 and suggested that I make a purchase somewhere to obtain cashback or go to a branch during business hours. I have been a customer many years but that will soon change as they are a very difficult bank to deal with.

I have been a customer with Wells Fargo for 15 years. I have multiple accounts and mortgages through them. I am moving my business elsewhere. I had my car set up on reoccurring bill pay. I traded it in on November 20th. On November 21st I tried to cancel my bill pay to Sun Trust bank since I had traded the car in and the loan was paid off. They told me they could not cancel the payment that had gone through on the 21st, but that I could file a claim. I contacted Sun Trust and on 11/28 they confirmed that they had received the payment but had sent it back to Wells Fargo THE WAY THEY HAD RECEIVED IT since the account was closed. I was told by Wells Fargo that I would have the money back in my account by the 10th business day (December 9th). I called back on Dec. 9th because it was not in the account. I was told to "give it until Monday (December 12th)."

I opened a company acct a few years ago. I moved $30,000 from other accts so all would be together in one payment. Not being a lawyer or C.P.A. I understood what I could and began paying at least $1000.00 a month. Three years later the balance dropped only $2000.00. Seriously. I called and was treated like dirt and told I might be considered for a much more fair rate. That is $36.00 in interest and they said I did not qualify for a lower rate. All payments were on time also. Great credit too. Such terrible people I am shocked. Hope they all rot. Stay away from this mob.

Wells Fargo has changed their website and method of transferring fund to non-Well Fargo customers. They draft the funds from your account immediately but take 3 days to actually complete the transfer. This should be against the law to take and use the funds for 3 days. At most this is Wells Fargo being unethical again to add to their illegal activity of opening fraudulent accounts. Someone needs to investigate.

I logged in to my WF account and noticed a transaction I never made. So verify I called WF to file a claim. After that I also called the company that my debit card was being charged. After verifying that it was an authorized purchase I called WF. Was on hold for 45 minutes and the block on my card was removed. The following day I went to a store to make a purchase but upon making the transaction my card was denied. I called WF and was on hold for 30 minutes so I decided to go home and still on hold. Finally after 56 minutes of being on hold, I finally spoke with a representative. I asked them, “Why was my card blocked?” I called the night before to remove the block and it confirmed by the rep. But this rep said that the card is still blocked.

15 months ago we took out a loan for new windows in our home. We had a deal for 0% interest for 15 months. When I went to the website to pay off the loan, I noticed a more than $2300 interest charged to the account on this months statement. Keep in mind, the total of the loan was only $7200. When we called to see what it was for, they told us because the loan wasn't paid in full, they were charging 28% interest from the total amount of the loan. Even though over half of the loan was already paid. When asked to speak with a supervisor to have them waive the interest, as I was paying off the loan, they wouldn't budge. We have had several different loans with this bank but will NEVER do business with them again. They deal dirty and I want everyone who reads this to think twice before dealing with a company who has such poor customer service. Thank you.

I have recently registered a business and went to Wells Fargo bank located at 1755 Broadway, New York, NY 10023. Wanting to open a checking and saving accounts. I have talked to one of their account managers (NMLSR ID: **) and he told us that they most likely will not open our account due to the sole reason we don't live in Manhattan (I live in Queens, NYC). According to this account manager their (IMHO "discriminatory") view is that if you live in NYC but outside of Manhattan, you are most likely to deposit fake checks and take cash back.

Wells Fargo needs to be thoroughly investigated and criminally prosecuted. In my case I am a victim of authorized transfers from another Wells Fargo customer using SurePay. There is an individual that sent me money 4 times (sending a texted image of the transfer) from his Wells Fargo account to my WF account. Now he would have had to authorized this right? This was in November. December 2nd I get a notification from WF a suspicious email - so I called them. WF Fraud department claims these were unauthorized transfers and my account is under investigation. They shut down my online banking. I have no access to my accounts now, which I have several accounts with WF. Cutting to the chase... It is now Dec 8th and they still will not restore nor give me access to my funds in the account the transfers were made.

I have my mortgage with Wells Fargo as recommended by my realtor. My representative was very helpful in getting my pre-approval letters so I could get my house, but that is about all the help I've gotten from them. I was not sure if I could put a full 20% down and my representative said that if I had the 20% at closing I'd get a lower interest rate. I was able to come up with the 20% but of course my interest rate was never lowered.

In August of 2016, I drove to the drive through window and asked for a balance check. Then I asked the teller if I withdrew $600.00, would I be overdrawn. I was told no. Actually I would have $175.00 in my account. I did not spend any more than the cash drawn out of my account. The following week I was told that I was $375.00 overdrawn. I was charged $175.00 in overdraft few. The bank replaced $70.00. Needless to say I closed my account. I then received a letter from Wells Fargo Bank informing me that the bank could make it hard for me to open a checking account with another bank. BOO YA!! I HAVE A NEW ONE. WELLS FARGO BANK IS A RIP-OFF. TRUST ME I DID BUSINESS WITH THEM FOR YEARS AND I HAD LOTS OF DISPUTES.

I am extremely dissatisfied with my experiences with Wells Fargo since my previous mortgage company sold my loan to them after I refinanced. My first impression was a letter I received after my closing in October. Wells Fargo threatened to obtain Home Owners Insurance on my behalf and back-charge me when I already had the proper Insurance.

We had a merchant to accidentally took out too much out on a bill and called Wells Fargo to let them know. A month latter we received a letter stating they were taken out the money that they put in our checking account because we supposedly made a claim on it which we did not. When we ask them to provide the letter and should be on records who called to make the claim they can't provide the information. We're not paying for something that we did not ask for. They want close out our checking account. They starting making our checking account overdraft hitting us up with fees starting this since january. Wells fargo is a bank that I would not recommend to a goldfish. We work to hard for our money to let a bank so called wells fargo to steal it and yes they are thieves.

I had less than $100 in my Checkings account. After I used up half of it, I called my card and find out I have more than $100. So I pull out some money and put gas in my car. Then I put my little check from my PT job in my Checkings account and find out my account is a -$175. I was so upset, I was supposed to pay $150 to my PG&E. I went to talk to the bank and they said "well when you purchase items on the weekend the purchase doesn't go through till Monday." I didn't purchase anything on the weekend. Then she shows me all these transaction that wasn't on the weekend and said "that's why your purchases says pending". I said "what!" The whole time before the weekend I called my card and it says I have money in my account, so that's when I start using it. My account was always a positive until I put that check in my account. My order from Wal-mart which was 2 weeks ago, You mean to tell me that ** was still pending.

I was just trying to get a secured credit card with my own money on it and they threw me through loops. I was transferred 7 times, one guy said it was because of overdrafts or missing a bill in the past 6 months. I haven't done either in years. I have plenty of money and they still didn't approve it. The workers at the local location the people are so fake and just horrible to be around, they don't get anything done either. When I lived in San Diego that location on Felton and El Cajon had horrible service very slow understaffed. It wouldn't kill the company to put some of the earnings back into remodeling their locations. They look old dusty and outdated with caulking and granite tiling loose. Their brand seriously looks like ** anymore these days, and the carpets at the locations I go to are absolutely filthy and old.

I am on SSI and so are my sons. My youngest son had his SSI account with my name on it. They closed that account a year ago without notifying me or even asking me and there had been $20.00 in my account which just poofed. Last month, they removed over 400.00 from my account and won't tell me why or where it went. They have told me that they have every right to take my money and NOT tell me, as well as close my account, whether there is money in it or not. They have also told me that they have every right to DENY ME taking my own money out of my account!

I visited a local Wells Fargo branch in St. Paul, MN. I asked for a $25 box of pennies. The teller graciously got the penny box and traded them for my cash. I am not a customer. I visit the same location one week later. The teller informs me they have to ask their supervisor. Apparently my request was granted. I wait 5 minutes, and the teller returns with the box of pennies. The manager informs me there is a noncustomer fee. I stated I was not charged a fee last time and will not pay a fee this time. The manager asked who I worked with. I stated I did not remember and asked for the pennies. The manager states, again, I have to pay a fee. I asked why a fee is charged. His response was they have to track the pennies. I respond I do not believe the reason and I leave.

I wanted to open an account and the manager ran my social security number checking my credit without asking for telling me. She said, "Oh we have it on file, but don't worry it's a soft hit on your bureau so don't worry about it." I was astonished. I asked for the federal, state and corporate policies that she believed authorized her to do such a thing. She spent a week researching and came up with nothing but still said she has the right to utilize my private info without my consent. I filed a Wells Fargo dispute for resolution. The claims manager said the same thing. She also refused and failed to produce the written policy or law they believed they were following by checking my FICO score without our written or verbal consent. I invoked the FCRA and they did not even know what it was. This bank is more criminal and incompetent with their new "customer centered" CEO. What a nightmare.

Wells Fargo has found another way to rip people off. I have been using online banking for two years and have never had an overdraft by watching my account every day multiple times in fact. Now their new online website hides transactions and doesn't post them for two or three days. I cannot check my account for a true balance daily. I have been charge 4 overdrafts totaling $140 dollars in the first week of their new website. I am in the process changing banks. My little bit of money won't matter to them I'm sure but they have no honor or integrity in my option (The rich get richer) and we suffer the consequences.

I have been a WF customer for 14 years and have always been a happy customer, even defending them when the fraud news broke. After seeing the reviews, it looks like they are using lots of fees to make money now, including overdraft fees and holding checks and money long enough to Cause overdraft fees that they will only credit $8 and keep the rest. They recently left me sitting in their lobby crying while they sat on my money, refusing me access to my funds knowing my water was being shut off as a result. It's true, they have changed drastically in recent months. I am closing my accounts. The bank with good customer service wins.

OMG. They are the worst bank. They charge you for transferring money from one account to another. They also find every way to charge a overdraft fee. I hope the government shut they crooked company down. Opening account additional account in my name without authorization... The worst.

They rearrange your account transactions so that they can get money. I had a balance of $6 on my card. I spent $2 at McDonald's and it was drafted from account immediately. I did make an ATM withdrawal two days later and I acknowledged my overdraft fee. Well 6 days later I check my account and they've charged me a $35 overdraft fee for the McDonald's transaction all because McDonald's didn't take the money until 6 days AFTER I made the purchase! How is that possible when the account was positive at the time and the purchase was reflected on my online account? It's not my fault, and the employees I spoke with acknowledged that it wasn't my fault. But there's "nothing they can do." This isn't the first time this has happened either. This is the last time I will allow this to happen. I control my money, they won't. With that being said, goodbye WF.

Wells Fargo needs to be criminal prosecuted. In my case I was a victim of a forged signature into a second mortgage/credit line place in a home that I own with a partner, fraudulent notarized by a bank employee and even with all the documents proven same and recognized by Wells Fargo attorney, Wells Fargo is trying to strip me of my house with the ok from a legal system which only work for the rich.

I opened a Wells Fargo account to try and separate some money. I would have been better off investing it. Nothing but excellent customer service from the employees. No complaints there. I decided to close the account because it became a part time job to meet their monthly requirements to avoid the monthly service fee. Apparently opening the account to let the money just sit is not acceptable. The bank lines are either fast and moving or slow and long. Depending on location, time of week and day. I would and would not recommend Wells Fargo. It all depends on your experience with them.

Wells Fargo closed my checking saving account. I walk in Wells Fargo bank on 05/31/2016. After that day bank send me a notice they are going to closed my all the account even though I keep about $45000.00 in my account.

I had to use a Wells Fargo ATM machine at Atlanta airport for emergency cash. I had to withdraw $40. I accepted the $3 fee because I am not their customer. When I got home, in addition to the $43 withdrawal amount, I was charged twice $2.50 for "balance inquiry". Bottom line is that while a legitimate charge would be $43, I was charged a total of $8 to withdraw $40. Is that legalized theft or what?

They can't even give you a reason why your card is declined, even though you have the amount in CASH sitting in THEIR bank! I'm absolutely disgusted with this bank, the tellers are very rude and act like you are stealing from them when in fact it is MY money and they are the crooks!

At the time of writing this email I received a call from the Wells Fargo fraud department almost four weeks ago. They stated there may have been unauthorized transactions and wanted to verify transactions. There were two; One that had gone through, the other they caught. The second disputed item was immediately removed, but the second lingers. I have tried phone calls, writing emails, visiting a branch and speaking with the branch manager to have the first fraud charge removed. To date none have been successful. I have been a long-time customer, two plus decades, and since the Wells Fargo scandal and firing 5,000 employees the bank doesn't seem equipped to do their job. I'm very disappointed that Wells Fargo customer service has gone down the tubes.

Just closed out all my accounts with Wells Fargo. I was charged an "operational" fee of $125.00 for each of my accounts. I have read the fees associated with closing out IRA accounts, and although I feel these fees should be waived (I've been with my financial advisor for over 15 years), I understand Wells Fargo's need to get as much money out of me as they can before I leave. But to charge $125.00 for closing out a $2,500 brokerage account is outrageous. I can only assume you thought I would never catch this "error".

My mom has been ill for several months, so getting out of her home takes a lot of energy and effort. She called Wells Fargo customer service to transfer money from her checking account into her joint checking account with my dad. She was informed that this transfer wasn't allowed over the phone, so a cashier's check was issued. It was a large sum of money since she also closed her savings account. She also communicated their recent change of address to the banker to make sure that the check would arrive here. She was informed that the check would arrive in 5-7 business days.

When I checked my bank account I saw a suspicious pending withdrawal from my checking account. I immediately called Wells Fargo to let them know I did not recognize nor authorize the transaction. They said it would take 7-10 days to find a resolution. They told me that it looked like it could be to anything from an offshore bank account to possible someone stealing my information from a random transaction I had made. They really didn't know. The next day the pending transaction was gone, and my account looked right. I went into the bank and closed that account and opened a new account to keep my information secure.

I was able to grab my money from my dog's mouth before he chewed any paper. The damage was all bills torn down the middle. If you have the serial number on both sides and around 3/4 of the bill, you will be able to get to money back. Immediately, I took the money to my local Wells Fargo branch at 280 Brook Highland Branch, Birmingham, AL, 35242 and the I spoke to was told by the supervisor that it is Wells Fargo policy not to handle torn bills. After telling my wife the story, she said I think this is false. My wife banks at APCO credit union after having past issues with Wells Fargo. She stopped by APCO and questioned them on this matter and they said they are required by law to take the money and issue new money when they are in good shape as I said. My wife is in the process of getting everything moved from Wells Fargo to her bank.

I have Wells Fargo and last month I did a fraud claim. They gave me the runaround and when I finally got to file the claim they said I would hear from them in 7-10 days later and I still haven't heard anything. I had a block put on the account that someone had accessed my information and they gave me a new account number and a new card. So I thought all of that was behind me but I guess not. I go to check account balance and all of my money in my new account was gone. The account that had a block on it was over drafted and they took my funds from my new account to cover the overdraft fees in the old one. I have spent all day trying to resolve this and nothing is being done. I use to love Wells Fargo. Now I just want to go to another bank. Maybe Chase will be a better fit!! I'm closing my account today and going elsewhere!!!

I called the Fraud department on Sunday to report a breach of my checking account by a Cable TV company. The company did not have any of my bank card details, yet was able to make a withdrawal of over $350 without authorization!!! 5 days later, still no resolution, except to tell me that they are unable to approve the reversal because I once did business with this company!!! I had to verify almost my firstborn's blood type just to get them to speak to me about my own account, but This company can go in and withdraw a random amount without authorization. My money is not safe at Wells Fargo.

We have a checking account with Wells Fargo. About every 3 months a legal fee of $125.00 appears on our statement and is deducted from our account whether we have the balance or not. If we do not have the balance then an overdraft fee of $35.00 is also occurred. We have been told that when we opened the account and signed our account agreement (or how it is presented signature card) we agreed to this fee. This account costs us a minimum of $500.00 per year. Wells Fargo will not refund any of the fees either. Can this be legal?

I have used Wells Fargo for both personal and business accounts. I have followed their suggestions which only resulted in additional audits and additional bank fees. They have helped themselves to my account for FUTA tax with NO notice as if that is ok, they have added vacation hours to employees on their mistake costing me thousands of dollars. They cash payroll checks 2 or 3 times and during the reversal process it's always my problem to wait until the account clears up so I can have the funds back in my account. They nickel and dime you to death and not even so much as an apology.

I've been a Wells Fargo customer for almost 15 years in Southern Colorado. We have multiple accounts for multiple businesses that we run. I have LOVED the WF online banking and Bill Pay because it allowed me to see my accounts at a glance, see my TOTAL bank balance at a glance, and Bill Pay has been wonderful. I could set up different payments from different accounts and Bill Pay would keep them separated in different lists so I could easily see if I needed to transfer money between accounts for upcoming scheduled Bill Pay payments.

As of October 28, 2016 Wells Fargo has refused to close my empty savings account. I have made the request to close it in-person and by using their website. If they apply fees during this billing cycle, you will be hearing from me again...

With all the bad press, I thought I would just review because I have been with Wells Fargo for years and I have found them to be a pretty honest and upfront business for the most part, especially in the industry they are in. They would not loan money that puts people "underwater" on a house. They have taken care of my accounts fairly and although they have some fees, they are waived if you have certain types of accounts. I have had a few minor issues but hey, in 40 years of doing business could be worse. I wouldn't want to change at this point.

I had an under-18 minor account (joint, with my dad) with Wells Fargo growing up without issues. A month ago, we both went into a branch to close the account, as I am not a minor any more, and they assured us it would be closed. One month later, I get an email saying there are overdraft fees on the account. If it's closed, that should not be possible. So I went back into the branch and explained what happened, and they said they couldn't help me because the guy who helped us close the account had been fired due to the recent scandal and they "have no idea what he did," so I would have to talk to their phone banking number.

I monitor my account daily. We had $10 in the account when my husband put his check in the bank. He checked the account when he put the money in. They have now charged 10 overdraft charges and I will have to give them 1/2 of my paycheck. Something has changed in the last 6 months or so. It is so hard to find a good bank. I will be closing my account tomorrow when my direct deposit goes into the account. I will pay what they say I owe and I will be taking my business elsewhere. They rearrange the transactions so it benefits them. I tried getting a loan a few months ago. They said I was approved. I finished getting them the information they needed. Then a month later they denied the loan.

I missed a few car payments due to domestic violence. I had to move cross country closer to family almost immediately, within 2 days. Upon finding a new employer, government, I paid the balance due as well as paid 1 year in advance to show loyalty as well prove credit worthiness as this incident was not an indication of how I conduct my finances. I emailed and wrote Wells Fargo requesting a goodwill adjustment due to these extenuating circumstances. They could give 2 **. I will NEVER conduct business with them once my loan is paid. As much scrutiny that they have endured in the news lately you would think some type of forgiveness wouldn't be far-fetched.

This bank took $400.00 out of my mother-in-law's account instead of my account. She told them she didn't make the transaction and they told her yes she did. When we called that bank and told them it was us and to switch the money they still denied her claim and said it was her. I did speak with one lady and she said she was so sorry and they would use this as a training tool, and we should see something done and he haven't. I called again today and they told me it was denied again.

It's only been these past 6 months that I have a had a problem with them. They are outrageous with fees. I was charged $35 on more than one occasion when my account was overdrawn by no more than $3. From pending posts that take several days on their end to post. Although they say that it's the other businesses that are posting their receipts late. I don't believe that. This is just ridiculous. They charge fees on top of fees for such small amounts. They are really taking advantage of their customers. Mind you have been a Wells Fargo customer for many years. Left them and decided to return since there were a lot in my new area. I am so disappointed in them this second go round. I will never bank with them again and will drive further out of the way to bank with PNC or Chase. They are a fraud.

I mostly do not have any problems with Wells Fargo and in spite of what they are going through and it has not swayed my banking relationship with them. We all make bad decisions at some point and I believe in being loyal UNTIL OTHERWISE. Such is a time now. I went on vacation to NY and went to a ATM to withdraw 300.00. Only 220.00 popped out. On top of that, I was issued erroneous fees for transferring MY OWN money at a time when my balance was positive.

I transferred some money from USAA Bank to Wells Fargo to cover pending transactions (the bank generally has a "grace" period for covering transactions that expires before 11 pm Eastern Time), so I transferred funds from USAA to cover the transactions. The transactions were "pending", but, in general, pending transactions will count against a negative balance and the bank won't charge overdraft fees. Well, in the past few days I have seen several overdraft fees because the lame WF Customer Service supervisor (named Reno) won't acknowledge their mistake.

Last week 1200 in savings to pay appliances we are moving Nov 1 was taken from account. When contacted WELLS FARGO they claim account was hacked but since it was in savings it's not priority and then proceeded to tell that we will not get 200 interest back when they get to it; called again (this is life savings at age 23 and twins another on way) was told oh well they will try to expedite but they can give 5K personal to help in meantime... I have contacted a lawyer and am to talk to a manager today at bank... This is not a hack. WELLS FARGO seems to be depleting many savings accounts and taking advantage of their long time customers...and we will be pulling all accounts and telling all family and friends... RUN.

They charged me 400$ overdraft protection!! I made my purchases on a friday. On monday they charge me 35$ for each little purchase I made on FRIDAY!! They said the federal reserve doesn't work processing on weekends, the bankers I spoke with couldn't even tell me where the federal reserve came from!! I told them "please do yourself a favor look up the term ECONOMIC SLAVERY!!!"

Worse customer service I have ever experienced. As a dedicated customer for a decade I would assume I'm a valued client. Unfortunately Erika ** doesn't believe that after the uncalled for treatment I received Saturday. For a business that has been publicly shamed for their corruptions one would believe their customer service should be extraordinary. However this is not the case. It was slow and Erika ** clearly didn't have a lot in her plate yet. She just couldn't take the time to listen to my issues that I have been having with my accounts for a month now.

I had a great working relationship with Wells Fargo over the years. They provided great customer service. They were attentive to my needs. I took out a personal loan last year to pay for some household needs, and to consolidate some debt. I was able to make the payments with no problem. But, then my life was turned upside down. I tried to use a credit counseling service to pay off the debt, and to keep my credit score. Unfortunately, due to my low income problem, I was unable to keep up with the payments. I was also unable to pay them directly.

Wells Fargo does what many banks these days do. They reordered my transaction history and misrepresented my account balance so it seemed I had a positive balance and then they tried to charge me 5-6 overdraft fees on top of each other. How is this practice still legal? NO IDEA. Basically I purchased a plane ticket, the transaction did not appear for several days. In the meantime I made several purchases and also went to the dentist. When I made these purchases my account was in positive balance and ALL purchases appeared on my account. Before making them I checked to ensure that my plane ticket had not depleted my balance. Knowing I was going to get paid tomorrow, I was hoping the transaction would wait one more day to show up, WORST case scenario I would be stuck with an overdraft fee which I was TOTALLY willing to deal with.

I have had the worst experience with this bank! I woke up Friday morning and my whole check was gone!!! They had put a hold on my money due to an error. I could not pay any bills! I have 3 children and bills to pay. I called them everyday to explain what happened and to release my funds, a sheriff even sent over a release form! They still have not released my money. And every time I call their legal department, they are VERY RUDE! THEY have even hung up on me several times! Again, this bank is the WORST!!!

I've had nothing but a bad experience with this bank, waiting for a loan since February and the 1st loan officer was very unprofessional, lied and argues with the customer and insults you, not with bad words, but he throws his insults indirectly. The first loan, on the closing date supposedly they found something wrong. It was one excuse. l was going to go with another bank and my mom again submitted another application for a different loan to do an extension on her house after she had her mortgage with them and paid before the 30 years. Now we hear from them and it was denied and the application was submitted in May.

Called several times and was disconnected and then called and spoke to a lady which whose name I don't recall and then spoke to a man named Tom who sent me to another extension and was still hung up on/disconnected. This is the most horrible bank in the entire world and should not be allowed to treat people this way. They work for the little "people" who are trying to get help from them. As we pay our mortgage they get paid from our bill being paid on time. This is complete horrible business ethics and their employees are horrible as well. They will not help you and continue to give you a run around or dismiss you completely like Hillary Clinton treats us. "Deplorable" I believe were her words.

Dealing with this bank in my opinion is time consuming and frustrating. Today it's bill pay. Not only did Wells Fargo change online banking to resemble mobile banking, I have problems on a regular basis. The bill payees aren't visible and now I am getting an annoying message, unable to retrieve payees. I would like to know, when it is okay to look at my bank accounts or anything else I've set up online? I wasn't even able to send a message by way of email to make customer service aware of the problem. Please find a way where customers can access their bank accounts without delays and technical glitches.

After years of business. Never seen or thought will see a US based bank fraud as Wells Fargo bank. Why? Because banking industry is the most regulated in the US. It's crucial to keep this regulations to protect consumer rights and investors. One of the most important part of the great depression that our country suffered was from failing banks. If we lose trust in our financial institutions, you could imagine what could happen.

I've banked with Wells Fargo my whole life, and shame on me. Living paycheck to paycheck, my account was near zero balance quite often. Wells Fargo's overdraft fees are a little high ($35 per charge) but not the real issue here. It's the timing and ambiguous explanation whenever I KNEW that charges were either after my deposits or the order in which payments were "processed." I can't tell you how many times I had $20 in my account, had a few $3-4 charges, and then a $26 charge a few days later. One $35 fee is fair, but they would process the $20 fee THEN conveniently all these smaller ones. After years of sketchy processes similar to this I've had enough. Their legal problems are no coincidence, they are a greedy bank trying to rip off people with minimal funds and keep them there with vague explanations on sketchy overdraft charges. Go to a credit union, you'll regret banking here.

Capital One sucks. My account was hacked and bank account drained. Days before this I had received an email from them saying I had updated a new email address for my account. I called Capital One and told them I had not made any changes and told them this was suspicious. The agent assured me that there was nothing to worry about that the update was made within the company. 4 days later I'm in the hole with Wells Fargo. The person that hacked my account was able to change my address and email and now was making payments with my bank account to Capital One, not sure as to why yet. I contact Capital One and I am told there is no record of me ever calling to dispute email update, they go on and on with this as I am trying to resolve this issue while sitting at Wells Fargo, in front of a rude disinterested banker.

I submit this review because of all the attention Wells Fargo has been getting lately. People need to realize that the folks working at Wells Fargo are not ALL crooks and most are just people trying to get by. I'm not saying I'm fond of business practices there but what I see are nervous tellers walking on eggshells afraid to speak because there's always someone stalking them to do their job. At the branch I frequent there is one teller in particular who actually seems picked on. I can tell she isn't happy in her position but it seems she wants to be. It just seems like with every transaction she makes someone is watching her and they always jump in. She will get a customer and before she can even speak someone is all over her case.

I had my bills set to come from my account! Everything worked smoothly from the beginning but one day I wake up and the remaining balance that I had leftover in my account was now gone and my account was overdrawn $51. I called and spoke with a representative and she informed me she would note my account and explained that merchants have 2 days to provide receipts if not the funds are returned. I'd overspent a little more than I'd actually have, ok fine. There were no fees associated with my account, ok fine. I had a $200 deposit in my account and all of a sudden it's -$121 even after the $200 deposit! I called and referred back to the moment I spoke with the first banker and they state it has to be researched on WHO I EVEN SPOKE WITH!!! This bank is a FRAUD!!! They LIE! They are RUDE TO THEIR CUSTOMERS AND NEEDS TO BE SHUT DOWN!!! IMMEDIATELY!!!

When I was going through the financial aid process for college, I needed extra funds that FAFSA did not cover and applied for a Wells Fargo Student Loan. At the time, I was only 18 and just graduated high school and like many students did not have much financial advice knowledge. The banker was aggressive and approved me at a high interest rate (now at 12.99%!) due to no credit history and unable to find a co-signer. At the time, I desperately needed funds for school and did not know the nightmare that this loan would cause.

I had a retail account with Wells Fargo. One of many. They flipped it over to a wholesale account. The wholesale division charged my checking account between $500 and $700 a month. Ironically, they explained that the charge was for compensated for making sure there were no inappropriate fees or penalties on my checking account.

Wells Fargo has shown me time and again that they couldn't care less about their customers. I have had an account with Wells Fargo for 18 years (I started it when it was Norwest). Since Wells Fargo took it over they have shown me there is nothing they can't screw up. This month alone (September/October of 2016) I went in and ordered checks. The banker (not a teller, a banker in a suit) said he would do it when he got back from lunch. I said fine. The bank manager came over and gave me his card and said call me if you need anything. That was on Sept. 9th.

I made a deposit to cover pending debits to the account. The Bank not only debited the account but did not honor the deposit to cover any pending debits and charged me overdraft fees of 140.00. This after calling the bank to assure that they knew the deposit was inbound and was worried that I would be taken for all the fees. And I was told by the banker that there were notes and memos made as a courtesy. I was asked to call again if in fact the fees were taken and they would handle it.

I had two separate calls with Wells Fargo customer service due to issues with my account and my card and both times had to hang up because (1) they were rude to me as a customer by basically denying that what I was telling them was true and that what I was saying did "not make sense", (2) being very unhelpful about the situation. I am considering changing banks and would not recommend Wells Fargo to anyone.

The first week of Sept 2016 I entered my grace period on a 5 year CD held by Wells Fargo. I originally took out a loan against it which only had a balance of $305 to which I have never made a late payment on. It is now October 3, 2016, an entire month later and my funds have still not been transferred to my checking account. I am single mother of three and have important financial matters to take care of. I have processed this request a total of four times with "the form" being submitted a total of three times. I have made multiple calls and escalated them all to supervisors. I have spent hours on the phone every single time. The first two times the supervisor whom I escalated my request to told me that the funds would be released within 2 business days.

I went to a Wells Fargo branch and asked that my account be closed in July 2016. I had a control bank with the organisation and I paid off the money in cash due on it asked that it be closed. In August the said amount was mailed to me by Wells Fargo. I was travelling out of the Country that day so I paid the money into my Chase account and left. When I returned, Wells Fargo had re-billed me for the Cash they refunded and asked that I pay a late fee and also pay on my card.

I made a $600 cash deposit in the branch today. When I got home and looked at my receipt, I noticed that they deposited the money into another member's account. Now they are telling me it will take 10 business days for them to research and rectify THEIR mistake. My rent is due in 2 days and they are completely unwilling to work with me. Stay far away from this bank!

I had a car loan thru Wells Fargo Dealer Services which was being handled in the Upstate NY area in 2010-2012. I had an accident with the car and filed a claim with my insurance company. Instead of getting the car fixed straight away, I used the insurance money to put toward my car loan. However, the people in the Wells Fargo Dealer Services office in Upstate NY, told me that I was NOT "allowed" to use that money toward payments, that it would need to go toward the interest on the loan and that I would still be behind in my payments.

I received a check for services rendered. The check was a Wells Fargo business account. I was 5 minutes from the branch it was drawn from so I drove there to cash it. I hand the check to the teller, he says, "Account with Wells Fargo?" I replied, "No, but this is a business account from this branch." He proceeds to tell me about a fee for cashing checks, and I should open an account to save the fee. This is blatant fee harvesting. Wells Fargo accounts are the worst in U.S., the fees are exorbitant and the service is the worst. Actually, this is what I would call negative interest rate banking. Truly the worst bank to ever exist on this earth. This is why I will never bank with them.

They created duplicate accounts, closed my savings (Wells said due to no activity)--60,000.00 gone, no records of it with unclaimed at state. My TransUnion report shows duplicate loan numbers. Open over 30 accounts (Wells sent letter asking me to sign my name). 5 over ten years lost 250,000.00.

This bank is a complete joke. We opened our account at one of the branches in Wasilla AK about 3 months ago. Their staff is rude and dishonest or undertrained. When we opened our account, we were told we would get a temporary debit card. We had told the woman that we were going to be taking a trip back to where we moved from and asked specifically if this card would work until we got back to activate the permanent card. We had told said woman the dates we were leaving. She informed us that yes, the cards would work and just to activate our permanent cards upon returning to AK. Bull!

My mother is 93 years old and I am her Power of Attorney, Trustee in her trust, Healthcare Surrogate (I am a retired anesthetist), and financial advisor/partner. She was scammed last year for over $80,000 while I was away on vacation and not monitoring her accounts as closely as I usually do. When the scam started, the Bank of America teller recognized "unusual activity" and advised my mom that it was probably a scam. The teller alerted the Bank of America Branch Manager, who spoke with my mom, and advised her not to make the withdrawal she wanted. Being obstinate, mom went to Wells Fargo to make the same proposed withdrawal, which was HIGHLY irregular for her, and Wells Fargo said "no problem" (speaking figuratively).

I had such a bad experience in Davis Branch of Wells Fargo. In fact I opened my account due to one of their best manager and her best customer service who left already. This time when I went to deposit my check, the lady said it will be cash on next Tuesday. I said, "Ok, but what if some other bill come and I don't have money in my account and that bill come after this check of deposit time?" The teller said, "In that case, I will make a note '1st come, 1st serve' means your deposited check came 1st and bill 2nd so checks and bills treated in that sequence and other bill will not be cashed till the availability of the funds that our standard time of cash availability".

When I had my gas line installed at my house I was offered to finance the project thru Wells Fargo Home Projects program. I was told I could use that line of credit for any project I wanted to get done at my house. I got interested so I asked for more information. I was contacted by a Wells Fargo representative that same day and I was informed that I could use the card anywhere I wanted to do an upgrade or a remodel (bathroom, kitchen, whatever).

I had a small business account in Wells Fargo Bank. One day they changed their terms for minimum balance from $250.00 to $500.00 without even notifying me about it. Then Wells Fargo Bank charged me $10.00 fee for not having $500.00 on my account. After I found out about it I closed my account and lost $10.00. Just imagine having millions of accounts and (stealing) charging extra $10.00 how much money they got!!! Unbelievable!!! Stay away from those stealers!!! Go to any credit union bank!

To Wells Fargo Bank, this is a letter of complaint to your mortgage company. We recently received a loan from you and we have to say that it was the worst experience that we have ever gone through. So many things went wrong. To start out with, we got preapproved in late June and asked if it would be possible to close by end of August as our lease was up with our apartment. We were told we should have no problem. We originally set our closing to August 22nd. Besides the biggest problem we had, which will be explained later on, we found ourselves resending the same documents over and over again to several different people. We were supposed to be locked in at an interest rate of 4.0%, by the time all was said and done, it ended up being 4.25% and no one ever told that it went up or explained why.

I went and opened an account with this bank. Like any Mother going back to work you need to start somewhere. I was told by my family to bank with Wells Fargo. Great mistake they state it is a bank that cares and values each and every customer. I heard great things in their personal online site. I also trusted family so much I didn't bother to look anywhere else. The first mistake I did took me to a 100+ fee and they tried to state they can meet me halfway when it was half their mistake as well. I took 1 hour in the phone speaking with unprofessional customer service representatives. One stated he was a supervisor. Nothing was taken care of and my problem has no solution this bank is horrible.

This bank is a fraudulent and crooked institution. It almost seems as if this month they have attempted to cover the costs of their recent fiasco. I cannot keep calling to correct large, unauthorized, unexplained automatic payments (which I have called multiple times about) that leave me in the negatives. They have the audacity to still charge me an overdraft fee every time for their mistake. If you make a mistake, I guarantee Wells Fargo's punishment will be swift. If Wells Fargo makes a mistake with your account, you will pay for it.

Wells Fargo has been a terrific bank for me thus far. I have a checking and credit card account with them. They provide me with my free FICO score monthly. I have never had ANY issues with this bank, so I find it hard to believe 90% of these reviews honestly. Instead of griping and hiding behind a computer, why not go in person to get results. Being polite and courteous may be a start for some of you reviewers.

I am a 92-year-old widow and have a sizable (Insurance) amount of money in the Bank of Wells Fargo. l make less money in interest than my handicapped son had to pay in fees and fines on a credit card he was Coaxed to Activate! My brain-damaged sonnets a little over $400 a month in SSI - Payments and those Charlatans at Wells Fargo REALLY socked it to him. I feel like picketing the local branches to call attention to what this bank does to the most Vulnerable members of our Society. HOW GREEDY CAN THEY GET??? Agreeing with Senator Elizabeth Warren.

I made a complaint of a fraudulent charge on my credit/debit card (I should also mention I never wanted the card and it was sent to me after I told them I did not want it). I went into my account to see if it had been removed and it had not. I opened up the dispute file and it showed that it was under investigation because I "did not remember transaction." I DID NOT REMEMBER THE TRANSACTION BECAUSE IT WAS NOT MINE!!!

My name is Rona **. My son had a credit card with Wells Fargo and about $6000 in debt. He lost his job, his wife filed for a divorce and my son was unable to make the payments on his card in time. In 4 months, the debt has grown to about $8000! Late fees + increased interest rate. In order to stop the debt from growing like a snowball, I am trying to help him out, but my help to pay his payments was denied by the bank, telling me that only my son can pay the debt, not me. Whenever my son called the bank the interrogation is going for hours with no result. Why if I am willing to help my son to pay his debts I was denied??? Why mother cannot help the son???

I went to a Wells Fargo in East Wenatchee Washington 5 years ago wanting to open a retirement account. The branch manager at the time helped me. He was young and cocky. I told him I wanted an account that I could transfer money in to on a regular basis and I had $250 to start with. We spoke for a while as he said he search through different options and said he found one that would work and give me a better interest rate. I deposited the money, signed all the paperwork and left. I showed up a week later and had more money to deposit and I was told I couldn't. I spoke with another young guy there that was really nice but said his hands were tied.

I went into the Bakersfield California Ave branch being that my checks I bought from their branch for $1.00 a piece (I'm waiting for my mail order checks to arrive) could not be read by many machines and declined. I asked for replacements and gave them the bad ones. Manager, Crystal ** happened to be helping the clerk with the transaction and told her to recharge me. She said it was not their fault. The checks were bad. Finally she gave me the replacements and laughed as I went out the door. I could not believe my eyes. How could you treat a customer that way? Not only was she rude the greeter was smirking as I went out the door as well. Also, I did not create any type of scene that would have them acting in such a way. I'm ready to find another bank.

I have been with them when they where Wachovia. It's been almost 30 years. But customer service is terrible!! Plus I have many accounts with them!!! But It seems that my account totals incorrect and wrong! It may be linked to the recent problems with that happened with the Wells Fargo LLC.

In 2008, I opened a basic checking account at Wells Fargo. As a newly single mother I simply needed a bank account in my own name. There were no fees or charges attached to this account. I never used it, not once. Fast forward five years when I'm trying to buy a house and my credit report shows over $900 in fees from Wells Fargo. I disputed this numerous times yet Wells Fargo insisted I opened an account with direct deposit, even though I wasn't working at the time, meaning they signed me up for an additional account with fees. Again fast forward to 2012 when my husband tried to add me to his checking account at Chase.

I joined Peoples Bank as a child with my first account. They were bought by Norwest and then Wells Fargo. After 30 yrs of business I was forced to close my account because unauthorized charges began appearing for different amounts every month. Because of the different amounts they could not stop the withdrawals. I had to close an account with 30 yrs of benefits. I was a college student and hundreds of dollars were stolen and the bank managers could do nothing but offer to close my account. So I did, and left the bank to open an account elsewhere. I have never had another problem with my account!

An individual posted a fraudulent rental ad on Craigslist that I inquired about. I signed a lease with that person and he asked me to deposit money into his Wells Fargo account. Regrettably, I proceeded to do so and deposited a large sum of money into the account. Nonetheless, this person had a Wells Fargo account under his fake name (Ivan **), with a real account number. Because I made a cash deposit into the account, Wells Fargo told me they had no recourse and to go to the police. The police couldn't help because the money was transferred to an overseas account that they could not pursue due to jurisdiction limitations.

Had 2 different bank loan officers at Wells Fargo. 1st one made sexual comments and I changed to a 2nd loan officer who obviously did not know what he was doing. One example, was that he documented that the owner was contributing over $4,000 to closing costs. When I asked him to confirm it because I was unfamiliar with the paperwork and it wasn't on the escrow paperwork, he ignored me. Found out from the escrow company, he had contacted them and they told him it was his mistake. Of course, he never got back to me about it. Wrote to: BoardCommunicationwellsfargo.com and was told that Marissa ** was assigned to research my concerns. But then I received an email from a person at the Board of Directors with ONLY HIS FIRST NAME listed, NO last name, NO title and NO phone# asking me a question about it. I thought it was very unprofessional and asked ** who it was.

Used to be customer for over 10 years & wanted to share my experience with Wells Fargo to prevent customer deception. Systematically the bank took out money from my account for ~3 years. Deceived to open extra accounts for my son college saving & the money was almost depleted. My attempt/effort to get respond from mgmt failed. Consumers be aware. The greeting I got at the door was to lure me into hidden cost.

This is the worst bank. They charge you for everything. They don't deserve a star. I will just close my account with them. I regret opening this account and I will not advise anyone to use this bank. Don't even try banking with them. I just pray Wells Fargo closes down because of their fraudulent activities.

I made a pension system check deposit on 9/6/16 and my receipt confirmed the deposit was accepted on that date. I submitted 2 bill payments payable on 9/8/16 via internet. Those payments were submitted to Wells Fargo on 9/8/16 and payment on them was declined. I went into a WF branch to find out why and was told that a hold had been placed on the check that I deposited and that WF needed to "verify the funds" before the deposit I made would be available. The banker that handled my issue made several calls and ultimately told me they would attempt to verify the funds so that the deposit could be released. I went home and checked my account about and hour later and the deposit had been released, making the funds available. The next day I checked my account and found that in addition to the 2 payments having been declined, I was charged a $35 overdraft fee for each of the 2 returned payments.

I took them to court small claims when people said you can never beat them and very good employees were fired for no reason and charging me and closing my accounts. Still charging me. I like my money back or lawyer to talk to that wants to try again and they tried to charge me for all my paperwork that I could longer get which would been over $1000 then after they found out about court they sent the papers for free. This bank should be closed and more fines. Please get me contact with some lawyer now that in trouble.

I just had the most degrading experience with a customer service representative. The representative found it comical during the process of trying to "verify who I was" (which happens every time I call by the way), that I couldn't remember the last four digits of old telephone numbers since I have had my current phone number for the last 13 years. Although I was repeatedly requesting to speak to a manager about his belittling tone and behavior, he repeatedly kept coming back on the line to patronize me in the process. The more that I said that I no longer wanted to deal with him, the more he began to laugh. Unfortunately, I had no choice but to deal with him because I was trying to pay the bill. When I finally did get a manager, he transferred me to a department which could not handle my account, and I had to start the process all over again. As soon as I pay my credit card, I will never deal with Wells Fargo again.

I change bank accounts about a year ago. They opened a new account. I left my credit cards into the old account. They left all my payments in that old account. I didn't transfer them to the new account. They were charging me 20 to $40 a month for overdraft fees. This went on for about six months before I caught it. I want to talk to him. This is all "yeah it's all corrected." Went on for another 4 months. I went in again. I said it was all fixed. I got pissed and went in again. I finally got corrected.

I had called first to make sure Wells Fargo was honoring the $100 back coupon for new checking customers (good until 9-2-2016) on their website. Misty ** assured me "yes", they were accepting that coupon until 9-2-2016 and just to bring in the coupon when I set up my account. I did and stated I did not have any desire to open an account unless she honored my coupon. She said that the coupon had already been entered and started running all of my paperwork, ID card, Driver's Licence, SS Card, etc... Then she said she opened a credit card in my name as well. After about an hour of this sham, she stated that my coupon was not honored at that bank... WHAT??! After she now had ALL OF MY VERY PERSONAL INFORMATION!!? What a SHAM! Wells Fargo is a VERY SHADY COMPANY. Do not waste your time here.

Twice when I was dealing with WF I had over $7500.00 stolen from my account. I believe that it was someone who was working there. What they did to me was use a forged check, that would have that check number coming up soon, take a picture of it and withdrawal the cash. Some of the checks didn't even have a signature or who it was made out to. The one time I had a freeze put on my account for over 6 months. I removed it to write 3 checks to close the account. Two of my checks went through, once again I was hacked and they used fake checks, close to the same number that I was on, took a picture of it and withdrew a total of over $4800.00. Nobody but someone inside the bank would know what check number was coming up. The bank agreed with me at the store, but I'm sure that the fraud department wouldn't. I'm just so glad I got my $ out of there. It couldn't happen soon enough.

I opened my account with Wells Fargo in May of this year 2016. I took a large amount of money home with me for repairs and such on my house. The teller had the nerve to ask me if I was sending the money to Nigeria. I told her no I wasn't. Two days later Social Services and the police came to my door and wanted to know who I was sending money to in Nigeria. I told them no one. The social worker and the police officer insisted that I block one of my friends on facebook and the phone. They stayed until I did it in front of them.

Customer service is terrible. Mailing your payments 5 days early is not enough. The mail room must not log them timely and then they charge you 37.00. Call to have corrected and they report they already did that in May. The answer is yes you did because you DO NOT enter data timely. I will never bank with Wells Fargo again.

Wells Fargo has the worst customer service ever. There have been several issues that have arose and they never seem to be able to solve the problem. Only make it worse. I used their bill-pay system to pay my loan account with them and they applied the payment to my credit card ($525). I called and tried to get them to fix it and they couldn't. I had to submit an additional payment for $525 to my loan account within the same WEEK! I called several times and after repeating the situation about 10 times, they waived over $100 in late fees. I could go ON and ON about Wells Fargo and the trouble they have caused me and my family. Please look at other banks before considering doing business with them. I would hate for you to go through what I went through.

I attempted to refinance with WF after being with the bank for quite some time. I went through the long application process. To cut this short, they denied the refinance when the underwriter reviewed my app. During the review with the underwriter, WF instructed I need to get the appraisal done. I had an appraisal done and paid this advance. I am now working with another lender and they will NOT order an appraisal UNTIL it's seen by the underwriter and pre-qualified. This is the process Wells Fargo SHOULD HAVE done before they instructed me to proceed with the appraisal.

I have been a Wells Fargo Bank customer in Florida for two years. While depositing a check at my local branch drive through, the teller informed me that my account came up as having an approved credit card notification. I politely responded that I unfortunately had poor credit and believed an error had been made. She cheerfully replied that the card had already been approved and no further inquiry was necessary.

I went to the bank on lunch to deposit a check to then continue to the grocery store. The teller said that part of it would be available now and the rest on Thursday. Ok, no problem - I thought. I was wrong. I went to the grocery store and my card got denied!!! And I have to figure out how to get my car out of the parking garage with no ** money... I called and they said that I don't get anything until tomorrow morning. And pretty much "oops on the teller and it's your fault that you didn't know to look on the receipt for a date. Oh and too bad because there is no way for you to retrieve your own money". What is the point of putting money in the bank if I can't use it?! It's not a savings account that gathers interest while it sits there so how is it ok that my money can sit there?!

Within the last two weeks I have been charged close to $600.00 in overdraft fees. Wells Fargo has set up a "predatory" system. Using their "DEVIANT" minds to defraud their customers. Especially the working poor and many customers hit hard by the economy. Last year Wells Fargo bank made over "30 billion" in just charging overdraft fees! This is a list of their predatory practices against their customers.

They have taken my whole check and put it in other person account and made me homeless so please do not apply for this company. I tried to get the last of my money out of my account and they told me I couldn't because a hold was on my account because I was negative in my savings. So at this point if you want money taken out of your account then go with them. They steal money. And will charge you 35$ for going a dollar in the negative.

I'm on disability and I have direct deposit. I cancel my direct deposit because Wells Fargo charged me overdraft fees when they shouldn't have. After one it made my account insufficient, which made other payments coming in cause more overdraft. I will never use Wells Fargo again because they prey on poor people. Rich people never have to worry about things like that. It's a shame because I've been a customer since 2003. Now I'm in the red. Thanks for nothing Wells Fargo.

Had my client wanting to wire funds to my account for a business transaction. Wells Fargo teller said funds will be wired and received within two hours. Nothing came the first day... My bank told me Wells Fargo wasn't a very reliable bank. Next day I had client call Wells Fargo manager, to check on the wire funds. Manager told my client that he had signed off on the wire that morning, and that the funds never were wired the day before and that the teller had informed us of the wrong information. No funds arrived again!! It's now three days and still nothing. Wells Fargo sucks at everything they do, big banks are a joke!! If this had been a major business transaction (thank goodness it wasn't) this could have been a deal breaker. I'll never bank at Wells Fargo ever, and I'll go out of my way to discourage people not to bank at Wells gone dry Fargo!!

I've been a customer of Wells Fargo for more than a decade. Today was the final straw, as I am closing all my accounts and choosing another bank whom I can trust with my money. On Friday, Aug. 2016, I authorized payment for two bills to be debited directly from my checking account. Before making any payments, I reviewed both merchants payment processes; in addition, both merchants sent emails confirming payments and payment had payments were received on Friday, Aug. 19, 2016. On that selfsame day, after which these payments had been made, I visited a branch and made a successful withdrawal. Today, Aug. 25, 2016, after carefully reviewing my online account, I discovered it was in the negative. The results were such, the merchants whom I thought had been paid on Friday weren't paid until Monday, Aug. 22, 2016.

I initially was with Wachovia. Later on Wells Fargo took over this branch. Now you can imagine how long I been banking with this bank. So on 08/23/16 late night I deposit a check. On 8/24/16 I notice it was not reflecting on my account balance so I called check what was happening, this one was a 1st for me. (1st) customer service rep. I spoke to tell me there's no funds on the other person's account to contact the person and call them back once that person resolve the funding issue. So an hour later I called back and got a different rep.

I have never been so dissatisfied with inhuman customer service as I have with Wells Fargo. If you are looking for honesty, no hidden charges, genuine customer service and not robots repeating policy that they fail to explain upon you starting an account with them, then you are better off taking your money elsewhere. I have been with the bank for years until I began obtaining hidden fees subtracting my own funds from my account that have never been present in the years that I have spent with this bank, and that remain misunderstood without honest justification. Do NOT bank at Wells Fargo. I also read how they are being heavily fined for illegal late fees to student loan accounts. Once I smoothly transition to another bank, I will politely and happily close my Wells Fargo account down. When I think about my experience over the years, I recall multiple mishaps that are wrong to us consumers.

Wells Fargo has been my bank for years. I was getting direct deposit up until they took a "legal" fee without notifying me which resulted in having a negative account balance. I stopped my direct deposit because Wells Fargo took my money without my consent and didn't feel safe knowing Wells Fargo could remove money at any point without my consent. When I went to deposit they put a hold on my account for 3 weeks, saying I had been overdrawn recently (which was their fault). They could not provide me with a paper documentation to explain the legality of this and they could not give me an answer. When I asked who regulates them she didn't know. Customer service sucks. General practices sucks and I cannot wait until they release my funds so I can switch to a better bank.

I requested a copy of a check that I deposited in the bank. I am a 7 yr account holder. They kept giving me excuses why they could not give me a copy of the check. Lazy and only do what is required.

I've been a WELLS FARGO customer for almost 30 years and I am planning on changing banks. One month ago I requested CHECKS for my CHECKING and SAVINGS account. The girl on the telephone told me it would take two weeks and there is no charge. I received my Check for my CHECKING but not my SAVINGS.... I just figured there they would arrive eventually. After two more weeks I still did not receive my SAVINGS ACCOUNT checks. I called WELLS FARGO... finally getting someone to speak to after one half hour.

Stay away from this bank. They have no security. They added my accounts online to other peoples login. My accounts could have been transferred into their accounts and left me with no money. The bank does not care and turn around and blame the customer saying that we set up the accounts on that persons Login. The customer can not set a login on their own. The online department has to create the login with a temporary password and the profile set up under the customers social number with only accounts that they are a signer on and has their social number like other banks do.

Just to make this short and sweet, I only opened an account with Wells Fargo bank in Mason City Iowa, why I had a settlement check I needed to have access to some money. So close to Christmas, I bank with two very well known and competent banks. Due to no local office I was not able to deposit and get access before Christmas. Due to a few days before Christmas my credit union was closed. The amount was $30,000.00. The only place I could find that would promise to give me access to money if I opened an account. I had to have my divorce decree before I could open. During all this I kept asking now I will be able to use this money before Christmas by depositing money. I needed to have money available asap for Christmas.

This is by far the worst bank I ever been with. There is always something is always wrong. They constantly let people take money out my bank account. I hate this bank with a passion. Every time I turn around money is taking out. I approve this message.

Reached out to Wells Fargo to refinance our mortgage with an additional $10,000 for medical use. Had to give them $495.00 for Appraisal. At the time of first call I let them know it was an old farm house needing work as well as other buildings on property. After 2 months of very personal information being submitted to them, and an assurance that if the appraisal came back high enough the loan would be approved amount asking to finance was $56,000 amount of appraisal $228,000 but because barn is old and not in use demanded it to be torn down and siding on farm house. Also mobile home sits on property and they were informed of it from day one, but wells fargo says it also has to be removed.

I was a customer as a teenager and now as a young adult and I do not have enough space to describe how much has gone on. Not only are the policies of this bank absolutely ridiculous, there are always issues. From my debit card not working, to hold that I did not authorize... DO NOT WASTE YOUR PEACE ON THIS BANK. I do not understand how WE the consumer let them hold our money and then get ** refused by them. I will never, ever again use them.

My insurance company mailed me a check. Someone got a hold of that check, endorsed their name on it and deposited it at a Wells Fargo Bank. The endorsed name in NO WAY matched my name on the front of the check. I don't even have an account at Wells Fargo. Some fool at Wells Fargo accepted the check and sent it on to the insurance company's bank for processing. Do you think anyone at Wells Fargo will help me? I have filed a police report and I will not hesitate to sign a complaint. The customer service/fraud department at Wells Fargo is unhelpful and incompetent.

On September 15, 2015 I was told by Daniel **, a mortgage consultant with Wells Fargo, that I qualified for a 5/1 ARM mortgage with a rate of 3.375%. I had signed a purchase agreement to purchase a property and had a closing date of September 29, 2015. On September 21, 2015 I was told that I didn't qualify for the 5/1 ARM and the mortgage was changed to a 4.750% 30 year fixed. I was forced to accept this loan due to the rapidly approaching closing date which didn't allow me enough time to apply with another lender.

I opened a checking account with Wells Fargo several years ago, and my experience with them has been overwhelmed with hidden fees and inconveniences. For example, when you use a debit card at a non-Wells Fargo ATM, you have the non-Wells Fargo bank's fee as well as Wells Fargo's fee for using another bank's ATM. To withdraw twenty dollars, you are charged five dollars between Wells Fargo's $2.50 ATM fee in addition to the ATM's fee being $2.50; that is twenty five percent of the withdrawal I want to make. There is a fee to just check your account balance on another bank's ATM.

I have had a problem with accessing my account online for over 4 weeks since returning from an overseas trip. Apparently a payment online was entered incorrectly and all my online access was suspended. Then trying to call Wells Fargo resulted in over 10 calls to customer service where I was cut off as a person answered after holding. Once getting an agent online I had to be escalated to another department and got no return information so after waiting a week, tried to call again with same run around. No acknowledgement of any previous contacts and an agent who escalated to rude and unhelpful from just slow and unhelpful. I am considering changing banks.

Problem with their change of merging access to trust accounts and checking accounts for sign in purposes of viewing accounts online results in major road blocks. Until recently each account required different usernames and different passwords. When attempting to rectify the new one sign in, they were able to determine that their computer system showed that I had never been given computer access authority to my trust account (which I had had for years). Now I have to wait at least 3 working days for my personal trust manager to grant me access. That is not really a problem since it is read only access.

We have been banking with WF for 20+ years. We have been excellent customers with excellent records and been their PMA account ever since. We have a safe deposit box for over 10+ years. As part of the PMA account, we have been given the box in our branch for free. So we never pay a dime for the box since we opened it.

Using Wells Fargo Rewards is the worst process of all my interactions with this company. My rewards order had been labeled with the wrong address 2 time now. This causes me to HAVE to call the 877 number because emails replies are limited at best. I live in an apartment with a P.O. Box, and because the online address form has limited characters, it always incorrectly inputs the information. This could be corrected if the phone reps would take verbal address correction, but it fails, so far, every time I call.

After 2 gruelling years I was able to sell my home and get the checks on Wed (that was a comedy of errors). That Wed I went to the local Wells Fargo, located in Allendale NJ. What happened from Wed to Saturday just blew my mind out. Since having no job since 2012 money toward the actual closing was insanely tight. When I spoke to the person who sets up the account she told me that I would have funds to start with ($200). Well when I got to the hotel I found out that the temporary ATM card did not have any funds on it all. The hotel I am staying at the branch manager wanted his money and in he was right on that. Lucky for me I had about a $100 bucks left from loan from my realtor.

Opened a personal checking and savings account at Wells Fargo in 2012. Started a business a few months ago and opened a WF business checking and savings account in April. Also have WF handle our payroll and bought our point of sales system from WF. We've been depositing money steadily into our account since our business opened in late May. Because my husband's name is on the federal ID number, WF sent us a letter in May saying I couldn't be listed as a business owner (even though both of our names are on the lease). We resubmitted the required paperwork so it shows him as sole proprietor and were told everything was in order.

Our business set up checking and savings accounts with Wells Fargo a couple of years ago. We thought that was a good idea as our employees travel the US extensively and would have easy access to banking. It took a couple of days to get the accounts set up with all the paperwork required, which has not been our experience in setting up business accounts with other banks. It wasn't long before we realized how difficult it is to deal with WF customer service, actually I would say they do not have customer service. They are not solution oriented - but spew policy which changes and adds fees to your accounts. I moved our checking and savings to another bank who welcomed our business, we were set up quickly and easily. I kept the WF business credit card but will now cancel that after this last incident.

I informed Wells Fargo that a jewelry company I had written to canceling all future business with said jewelry company, continued to bill me over 100 dollars for said jewelry and after I disputed that charge and requested they not accept further charges, I received another charge over 100 dollars the very next month which Wells Fargo refused to deny payment on. I of course canceled my account with these thieves and upon further review they were accepting charges from other merchants that were unauthorized. Wells Fargo ARE LIARS AND CHEATS AND A highly UNETHICAL BANK!!!

I've been using Wells Fargo for the last handful of years. I've never had much of an issue with them before. Minor annoyances such as the required minimum balance/having to use your card at least 10 times (monthly) so that you don't have $10.00 of YOUR OWN MONEY taken out of your account. I logged into my Wells Fargo account online and I saw that I a negative balance. I had no idea why that was happening, and after looking at my transactions, I saw that money was taken out of my account that shouldn't have been.

Wells Fargo is horrible. They steal your money and they have poor customer service. I was going through a hard time and overdrafted my account. I informed Wells Fargo of this and asked them if they would take the NSF's off so that I could straighten the account out. They told me that the computer was not recommending this. What? The computer. I asked to speak to the manager and the manager acted all concerned, put me on hold and said "No, we can't." I told him I was wanting to settle the account but they would not budge. I was told by the overdraft department that they could offer me a settlement but only after they closed the account. I have never seen such a horrible bank in my life. I have to mention that the account was supposed to be closed but lo and behold it was not and they allowed an auto draft to come through twice in order to charge 35.00 each. I had already accumulated over 10 NSF's. This can't be legal.

I deposited a $25000 check into my checking account on 7/12/16. I was told by Wells Fargo that the funds would be available the next day. Considering the amount of the check, I felt that there would be a holding period on the check. After over 24 hours, I went to my local branch to confirm if the funds were available. I was told that there was no hold on the check, and all funds were available for immediate withdrawal. I then commenced to pay out over $13000 in bills. 39 hours later, I received an email from Wells Fargo stating that a hold had been placed on the check and the funds would be available on 7/21/16. I contacted Wells Fargo to explain that I had been advised by their employees that the funds were available before making any payments. Their response was "I'm sorry, the funds will be available on the 21st."

Hello all, I have been banking with Wells Fargo for about 10 years. Recently, I started keeping some money in my savings account (I never did that before but proceeded to pay the $5.00 a month for that account). I have a non-branch credit union account where I keep a majority of my savings. Anyway, since I started keeping "savings" in my savings account, I have been hit with two overdraft fees each totaling about 35 dollars each, one for $10 overdraft and another for a little under 3 dollars. Their so-called overdraft protection is simply moving my "savings" to my checking account to cover "shorts" and then charging me $35 more dollars on top of that.

I have tried to call my local branch on over 5 occasions over the past few months; several times for 30+ minutes and NO ONE EVER ANSWERS THE PHONE! To add to my cheer; I activated my card according to their instructions and once confirmed it was activated, went to make a purchase and got denied. I had to go home; call them and they "put a stop on it" for no reason. They are the worst. I am closing my account today.

I paid to have a check delivered FedEx overnighted to me from my brokerage account. I deposited the check in a Wells Fargo ATM and the funds were placed on hold for 5 business days. When I went to the bank to find out why and explained the situation I got a lot of shrugging of the shoulders and no help. This is not the first time I have been blindsided by Wells Fargo's lack of communication and "sorry there's nothing we can do" excuse. If you want to be disappointed and don't mind customer service that rivals Comcast for worst customer service then Wells Fargo is the Bank for You.

I have been banking with Wells Fargo bank for years, and for some reason they have become a horrible bank as the years went on. I have had them allow a transaction go through based off a bank card that was cancelled because it was lost. Keep in mind that same card and card number was changed out twice over before they let that transaction go through. Then on June 30th I was given a counterfeit $20 bill from one of their branches. I was then told they could not give me my $20 back. The last straw was the fact I signed up for in account I was told would have overdraft protection, but when a check went through the money in my second account was not used to cover the rest instead they charged me an overdraft fee of 35 dollars, for $3 dollars that was moved to my second account. I was also told they could do nothing about it. I would advise anyone banking with them to get out as soon as they can.

My mother has an account with Wells Fargo and she passed away on 6/22/2016. My father and I went to the Vero Beach branch the day we received the death certificates on 7/5/2016. My father's social security check got deposited into her account because she took care of the household finances. The deposit is tagged with his social security number so the bank knows it is his monthly check. They are refusing to release his funds because he is not a signer on the account. They are literally forcing him to pay for probate to get his money. My mother and father lived month to month on their social security check. They have nothing of value. The account might have $150 in it on top of his check amount. He was not asking for any other money from the account. Simply the amount that the bank has proof is his monthly money. This money is the only source of income for him.

They overdraft me 400 dollars without a single phone call or warning. I didn't even know until they called after I built up a large sum of money. I could have easily paid it off before it got out of hand. They are thieves and continue to charge 35 dollars for even charges that are a dollar. How is that fair. No warning. Nothing. They said they are willing to drop a single 35 dollar charge. Like that helps. Worst service I've ever had. I plan to leave them as soon as possible.

I had a situation with a fraudulent transaction. I called into their customer service call center because the bank branch hadn't handled the claim like they said they would. The woman I spoke to assured me that if I canceled my card and was issued a new one that it would prevent the transaction from "going through" even though THE TRANSACTION HAD ALREADY BEEN AUTHORIZED. Turns out that was plainly FALSE. And the authorization for the transaction which she said she could see happened days before didn't even reflect the full amount!

The company I work for has their payroll, they're Wells Fargo Bank. One pay period the direct deposit did not go into any employees account. It was a holiday weekend and Wells Fargo kept saying they could not figure out why this happened even though it was determined it was the bank's mistake. Our Payroll Dept was on the phone with them for 2 days (ALL DAY) being transferred from dept to dept and it was found out that the bank knew there was some kind of problem on Tuesday (payday is Thurs) and no one at the bank acted to try to correct the problem.

How are these crooked banks allowed to charge $35 on an over charge for the SAME charge if not paid up by the next due date? For example: say, June payment was late, I paid the regular payment 12 hrs late yet, they told me if I didn't get that late fee paid by my next regular payment they will continue charging $35 each month for the June payment! I will NEVER let Wells Fargo finance me EVER, AGAIN!!

I try not to have an overdraft but it happens. On a Friday I made 4 debit transactions at store. On Sunday I made one debit transaction. I was off my balance by -$1.62 cents. Wells Fargo took the Sunday Debit as being the largest and paid it, but the for small Debit I did on Friday they hit me up as an overdraft for 3 transaction. It's a scam with this bank. I showed it to my Credit Union at work. Once I can get all my direct deposits transferred to the Credit Union, I will be leaving this bank after 35 years. They are just bad news and judging by the hundreds of bad reviews, it tells me the bank does not care and will continue to cheat its customers.

I have banked with Wells Fargo for several years now. This bank will actually rearrange transactions to hit you as many times as possible with overdraft fees. Merchant made an error? Fraud? Good luck fixing it! Did you sign up for their account notifications? Nice try, but the bank won't notify you until AFTER the fact, so you won't be able to add money to the account my COB to avoid fees. If you're even a dollar over you can expect to be charged $35 even if you have a deposit headed your way. This bank looks for any way possible to slap you with fees (overdraft, account fees, etc) and provides nothing in return. The staff is extremely unhelpful and severely lacking in the knowledge to help you bank efficiently and effectively. I hate this bank with a passion and will be moving my money elsewhere ASAP.

I am the Executrix of my father's estate. First of all, it took a ridiculous amount of time, over 8 months, to get my dad's Wells Fargo account settled. Wells Fargo gave me one excuse after another, and never gave me the same information twice. Then 4 months ago, I fired my estate attorney. I informed Wells Fargo immediately of the change, and on numerous occasions since that time, and requested that they not send the attorney any more documents or personal info of any kind, since he was no longer handling the estate. However they have completely ignored my requests and have continued to send my previous attorney documents containing personal information about my father's account, the latest dated 6/10/2016. I can't believe what they are doing is even legal. So I will rate their security a minus 2. I would highly recommend staying away from Wells Fargo.

I strongly urge anyone thinking of doing business with Wells Fargo to reconsider. Ever since they took over Wachovia Bank, their service, knowledge and performance has been less than professional. Apparently, their bankers are STRONGLY encouraged (I've heard that bonuses are given) to sign clients up for various products including credit cards. I got taken. In FEBRUARY the banker I spoke with told me that if I sign up for their credit card and charged $1000 on it, I would earn $100. This sounded great. I signed up and in less than one month charged the required amount. I called and asked to get the $100. I was told I had to wait until the statement processed. I waited a month and then asked for the $100. I was then told it takes several statements to process before they can issue the $100. It is now June - 4 months later - and I just returned from the bank. I am now told to wait until the end of July.

I have been financially struggling for quite some time and my WF credit card has been maxed out and is frequently over my credit limit. Many times I will get the message that requests payment of the over limit amount. I do keep up the best I can by trying to keep up with all the payments I need to make but something is very wrong. Several times I have made the immediate payment of amount requested so I can avoid being over limit and it and it fails. The most recent was Monday June 20th. I had an urgent message to make an immediate payment of $141.50 dollars and I transferred $142.00 to cover the amount demanded. The immediate payment of $141.00 was not applied to the CC account & remained pending for 2 days.

Wells Fargo Bank has charged $2,300 in NSF and overdraft fees on my mother's (75 yr old) checking account. They charge $35 for debit transactions and $35 every time the merchant resubmits a check. They charge $35 if you don't have enough money in your account for auto payments also. 65 fees since December 2015. Nobody picked up the phone to call her to say "Ms. is there anything we can help you with, is everything ok because your account is in trouble." She's banked with Wells Fargo 43 years. They waived only 9 fees.

Yesterday, the 20th, I received an email that my bank account had insufficient funds so I checked my bank account and it was a total of -$117.50. 4 $35 overdraft fees and a $12.50 over draft fee and they were all from the 17th. I was aware that my bank had over drafted with 4 transactions that made up to $17.78 so on the 18th I transferred some money to clear that out of my mind and it all looked fine in the 19th and yesterday morning. So I called Wells Fargo to let them know what happened and there was nothing they could do. I understand that they charge fees but they had me thinking that everything was fine but little did I know about their Monday surprise. Whatever happened to stopping the transaction? No they want you to keep swiping so they can charge you fees and notify you late when there's nothing they can do.

They closed my business checking account without notice and even though they reinstated my account I can't get my money that was in my account at time of closing. They claimed they mailed me a document for me to sign and return. I never got it because they mailed it to the wrong address which I never provided when I opened the account. I have received several documents including my debit card at my correct address but this legal document which I must signed was sent to an incorrect address that they use to close my account. I have been without money to run my business or to do any business at all. I will never do business with this bank again. They claim they are for the community. Rubbish. They only cater to you if you have a fat balance in your account. All I want is my money and I want it NOW!

My wife died March 1, 2016. She suffered for four years in bed and was finally put in the Hospice program. Wells Fargo claims that her card (only her name on it) was co-signed by me. This, they say happened on Dec. 24, 2014. My wife's card never had my name on it and I never got a card until I call Wells Fargo and told them of my wife's death. Wells Fargo told me I was put on the account April 4, 2016. Still, after their Dec. 2014 claim, I haven't received a card and never used the "new" or fraudulent card. In Colorado the husband is NOT responsible for the wife's credit card debt. Looks like more "lies" for the Feds to look at. Before this, Wells Fargo was fined, last month, over one billion dollars for having their employees lie about loans to consumers. Wells Fargo can't be trusted and if they are too big to fail, then they must be broken up. I will not pay them a dime on a "fraudulent" account.

This review is specific to the branch located at LEGACY & COIT in Plano, TX. Went there to deposit a couple of hundreds in each of my kids' accounts. The cashier who showed readiness to tackle my stuff, seems brand new and he knew nothing. He didn't even talk to me, went straight and brought another guy who supposedly was knowledgeable. On my request to deposit these hundreds into the two accounts, he asked if I have joint access with my kids. I basically told them that I'm just depositing, handed over my driver's license and explained that I'm the dad and that I do have internet access to one of them. The guy answered me in a very strict, rather negative manner that I cannot do that unless I have joint access. I took the hundreds, the driver's license and told them I'm moving the accounts to another bank.