US Bank Mortgages Reviews

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Updated Apr. 20, 2026

By: Jennifer Schurman

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Edited by: Cassidy McCants

About US Bank Mortgages

This profile has not been claimed by the company. See reviews below to learn more or submit your own review.

U.S. Bank (NMLS #402761), also known as U.S. Bancorp, is a banking and financial services company headquartered in Minneapolis. It’s one of the largest banks in the country, with over $573 billion in assets as of the end of 2021. U.S. Bank offers conventional, FHA, USDA, VA and jumbo loans to borrowers in all states. You can apply for a mortgage online, by phone or in person with a loan officer. The company has mortgage loan officers in 42 states.

Pros

Fast pre-qualification
Posts mortgage rates by location
Available in all 50 states
Home equity loans and HELOCs

Cons

No branches in some states

US Bank Mortgages Reviews

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Page 2 Reviews 10 - 40

MeganBrighton, IL

Contract & TermsSales & MarketingLoan Process

Reviewed Dec. 7, 2022

HOMELESS. Picture this if you will... an elderly obviously dementia suffering man, over 85 elderly, walks into US Bank... after visiting 4 other banks... This elderly man was denied a loan for 80 grand by all 4. US Bank was able to approve the loan... to this elderly man. A little over 20% was spent paying off debt. He took the check for the remaining amount to his own bank and they refused to cash the check. The teller said they felt the man was being scammed. This money was then returned to US Bank. Within a year... the elderly man passed away... leaving the 20% of the aforementioned the loan, to be paid off by his children. It's been 2 years since he passed away, and despite his family as well as their lawyer contacting the bank, multiple times to get the amount of loan payoff for this loan... no one has gotten back to them.

They were served with foreclosure on his home recently as a way to pay off the debt which has now grown three times the original amount. Who gave this man the loan in the first place... this man could not remember his name or address but US Bank loaned him money?!?!?! No one has a problem paying the original owed debt... it has been offered more than I can count. US Bank continues to ignore countless attempts to contact and pay the loan... they have put his house up for auction instead. WHO THE HELL WOULD GIVE AN 85 YEAR OLD A LOAN FOR 80 GRAND? Who does that? Greedy Mother Truckers... W T F THE BANK DOESN'T WANT JUST THE AMOUNT OWED? Is been offered and fallen on deaf ears... now his child whom is now living in this home HOMELESS.

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US Bank Mortgages Company Information

Company Name:: U.S. Bank Mortgages
Website:: www.usbank.com