Tax Defense Network Reviews

Tax Defense Network placed me on a non-collectible 'cause I'm on disability. I had to give them power of attorney, then they told me I had to do it again. I said, "I already did it." It got frustrating. Besides that, I've got them half paid off, and I hope to pay them off this week. Hopefully, what they did doesn't just dissolve and whatever they did sticks. I want to be clear from the IRS coming and taking my couch and my bed. I still get anxiety over that. Tax Defense Network took a lot of money off. I don't know if I could have gotten it cheaper somewhere else, but it was not so bad I didn't do it. I don't know if I would refer them though.

We had to start back from square one because they said, “I have everything.” And they'd say, “Here. It's done.” “No, you don't have everything. You didn't go back through.” I had a nightmare and I am not exaggerating by one person, because I had 38 people working on the case that I had to go through to get 5 years. That's not the excuse. They had everything that they required, and I would work diligently. I have my master's in business, so I know what they need when they ask for it. And they were given that and more in great detail with itemized spreadsheets and all the attachments included. They would get a table of contents, then they would get each attachment individually, and I would give them an itemized explanation of everything that they asked for. It's not like there was disorganization that it was difficult, made it difficult for them to complete. That wasn't it.

We left Colorado in 2020, meaning there were no taxes to be done and our business was closed in 2020. I was never told that the 2020 taxes were yet to be done until Heather found out in 2024 or 2025 that Tax Defense isn't licensed to do Colorado. That cost me massive fees and late fees etc. because unfortunately, I relied on Tax Defense Network to communicate with everybody this is what I'm told. $8,000 is what the debt should have owed. It's now over $36,000 and they have sent me to collections. That's just from a lack of communication.

I had one person in the final hours who was the only person who stuck with me to finish it out, and her name was Heather. She is the only reason that my accounts are complete. She is the only one that I will give an absolute positive 5 stars because she told me the same thing that everybody else had said prior. “I'm not going anywhere. I'm not going to drop you.” She did not drop me and did not go anywhere. We finished it. We should have had it done in 2019 and it took until just a few months ago. We kept having to add years and add years, so 2019 to 2025. It was a nightmare, a lot of lost sleep, so I cannot give Tax Defense positive stars.

During this time, I was going through a brief period of unemployment, so I didn't have any money at all. And it was because Jane was not doing what she was supposed to be doing. She said she was faxing a power of attorney and these different things to the IRS to let them know they were handling it, but the revenue officer at the IRS was telling me that they got nothing. So, even though Tax Defense Network told me not to talk to the IRS saying that it was better for them to handle all communications with the IRS, I had to speak directly with the revenue officer, and I was able to get him to release some of my funds back to me. But it was something I shouldn't have had to do if I was hiring Tax Defense Network to do all this for me.

So those positive reviews about them were not accurate because aside from my horrible experience, I later discovered that they had a lot of really bad reviews as well. Right now, I still have Tax Defense Network because I was already entangled with them with all of my stuff. I also asked them to file my taxes for last year, which I did with them and I continued paying them. Everything's okay with that, but I'm still dealing with the IRS. Other than that, my agent, Jane, eventually got fired because she wasn't helping her customers and the next person I worked with was Mabertine. So far, I haven't heard from the IRS in a while, so I don't know what she's doing.

But one of the things that they promised me before I signed up with them was that they would be able to negotiate a lower amount than what I owe. Then after I signed up with them, they kept telling me they couldn't do anything to reduce that amount and that I was going to have to pay the same amount to the IRS. I regret ever finding Tax Defense Network and I would tell my friends to stay away from them. They made everything worse for me. It seems like there are a lot of similar companies that are doing the same sort of thing and you'd be better off if you just do everything on your own.