Royal United Mortgage Reviews

This is what happen to me. Royal United told me I could get cash back out of my home, bugging me every day about getting everything ready for the appraiser to come out and finally did but they cancelled my loan without telling me. The man that did the appraisal told me and then told me he didn’t finish the work. This place has all my info and my address. I’m wondering if they are selling it on the black web.

Royal United Mortgage called me offering a refinance Mortgage, I told them they wouldn't be able to help me as 6 other mortgage companies were unable to help me. All of which told me in the first 15 mins that they couldn't help me, but they convinced me to let them try. After about 15 mins they said they could help me, but I had to pay 650 for an appraisal on my house. They told me the loan was no problem, I was sure to get it as long as the house came in at the estimated value. The house came in at 165,000 which they said was still good enough for the loan but would be a little less. Then called me back and said I needed to get some remarks off my credit report which I was able to do, and told me I needed to switch insurance carriers which they switched for me without my permission then sent me a denial letter.

They sure will tell you a good story but in the end it will cost you. Spend weeks dealing with this company and spent Over 600$ to get nowhere. 10 people from 10 different numbers call you all day, appraisal was a joke at best. Guy came out to the house, took pictures and left. 15 mins total he was there, for 620$. What a scam!!! Now I’m out 620$ with no reimbursement. Never will I recommend this company to anyone.

Hello, person reading this review. Have you never heard of Royal United before either? Are your credit cards nearly maxed out? Are you poor and desperate while also somehow owning your home? Did you figure that taking out an equity home loan would fix all your problems? There's a reason why you've never heard of Royal United. They're con men, through and through. They'll string you along, make you jump through hoop after hoop, only to hit you with some insane demand AGAIN. For me, it was the insane 600 appraisal fee. I called around. The big companies don't do that appraisal fee. Nor do they ask you insanely personal questions that invade your privacy. They have the common courtesy to at least deny you to your FACE instead of slapping you with an email a few days later after all the running around you did for them. They forced me to ruin my credit even further, and for that I can never forgive them.

I wish I had read these reviews prior to wasting my time as well. I started the process with Taylor in June 0f 2023. The company has a really good tactic of storytelling. They share what seems to be all about their lives, families, work history etc. I admit this was a nice touch but now I know it was really BS, and they do it; to buy time. Taylor disappeared about 3 weeks into the process. Not returning calls or text. She suggested I pay off a large credit card and my loan would have no problem getting funded. So I did.

Do not use this company. I applied for a refi. 1st Mortgage and the original loan quoted was for 200k, I was looking to pay off some debt and do a renovation to my property before the sale. I sent them all documents they asked for within 24 hours and paid for an appraisal ($500) which came in higher than expected. Then they told me they may have to lower my loan amount due to DTI which I said was fine and asked for an updated quote, option 2 was that if I got a co-signer I could potentially get the 200k. I sent them information for my co-signer and then also asked for a new loan quote for just myself in case the co-signer fell through. That was over three weeks ago and all now I haven't heard anything back.

I did a refinance and it ended up being a pretty smooth experience. All online/over the phone. Not quite the cheapest, but so much easier than the refinance I did with PNC a few years ago. My Loan Officer was very responsive to texts and emails, walked me through all of the fees and loan details throughout the process.

I was contacted by this company and they tried to get me to take a mortgage...they make it sound simple and I would be approved...they told me they would call me and they wouldn't...they told me they called me and I showed no incoming call from them...they also reviewed my credit and continued to tell me I was approved...they again told me they would call me and they wouldn't answer my call nor would they call me back...I told them I was going to miss loan payments and they assured me I was getting the loan and not to worry...because they lied to me, my credit score has gone down over 140 points...

Mike **, with Royal United was Awesome! I did a cash out refinance. Everything was very clear and went smoothly. Most impressively I closed in seven days. I highly recommend Royal United and Mike **. A Great Experience all around.