Quicken Loans Reviews

Quicken Loans matched me with Rocket Mortgage. Their customer service is fine.

I talked to a person and decided to go ahead and go with them. Then, I got several phone calls from other mortgage companies after I had put my information in at Quicken, but I decided to go with Rocket. I liked the experience with Rocket. The application process and the amount of time it took to close were very positive. They set me up for refi and their rates were fine. I also have the option where I do not pay as much in closing if the rates go down. Website was easy to use too. Overall, Quicken was good.

I’ve used Quicken Compare before and the customer service was good. The solution they recommended was fine. I would recommend them.

The process of going through Quicken Loans to get Rocket Mortgage was great. Quicken took care of us really well. If there were any questions that we had, they were answered. They looked out for us. Everything worked out great. They sent it to the appropriate people and it was good for us.

I had a mortgage through Quicken Compare. Their terms are pretty good and I love the ease and the fact that I’ve already got a mortgage through them. I applied for a second refinance and the application is simple. They took some information over the phone, then got an appraiser out and processed the loan. They just needed a few documents. It’s been a pleasant experience overall. I would suggest that my friends use them.

We recently went through Rocket Mortgage. They gave us a good deal. They made it sound like the process would be quick, easy, and painless, but it ended up taking almost two weeks. Communication was good at first, then it tapered off a bit. However, when they needed something from me, they were able to get in touch.

I’m very familiar with Quicken and the mother company called Intuit. I felt that they’re a reputable company. And we used Rocket Mortgage, which is an Intuit company as well. I just built a new house up in the mountains which would be my retirement home. Quicken helped me through the process and to reach my goals. It took about a month and was painless.

They were able to give me a full percentage point lower than my current loan, which wouldn’t match it. The process was pretty easy. What I liked about Rocket Mortgage was that the same representative stayed with me the whole time. With the other company, I dealt with several different people, and that got confusing.

Quicken Loans was great. The representative, Kelsey, got everything started and it ran really smoothly. If I had any questions, I called and they had the answers for us. Everything was also self-explanatory with the emails that we needed. We're already set up with autopay and the first payment comes out on our conventional loan on April 1st. We've been with Quicken Loans with our first mortgage, and I'd recommend them to anybody who is refinancing or remortgaging. They are really awesome, and we're happy.

I have applied but because of my frequent visits and terrible credit score I don’t get given even a chance or opportunity to improve myself. I will admit to the wrong doings I’ve done but mostly an ex is ruin me.

The solution Quicken Loans recommended worked perfectly for me and my family. The application process was very easy and smooth. The interaction with the loan specialist was simple and easy to navigate through with no issues. I would recommend them. It was easy and no hassle. It worked great and they were able to give me the best rates possible.

We were already interested in taking equity out of our home to pay off some credit card debts. We were happy with the solution recommended by Quicken Loans. Their support and communication were great. Once we were with Quicken, we just knew that that was where we wanted to be. So, we decided to stick with them. The loan consultant broke down everything for us and mentioned every detail. The process was very easy and convenient for us because everything was online and very straightforward on their website.

The application process with Quicken Loans was very easy. It only took up to 10 days. The gentleman, Philip, was wonderful. He was patient and answered all my questions. He said I could call him any time if I needed to and he was just knowledgeable about everything. I would recommend him to anyone. The loan was good and I was very happy with the money I got. Their service was excellent. I'm not worrying about my bills anymore since I needed to have a backup being 70 years old.

Everything was pretty much done online and it was easy and smooth as could be. I used Quicken Loans to get to Rocket Mortgage for a refi, which made my life a lot easier. I tried with a couple of banks but Rocket Mortgage was the best option for me. I tried it and I like it. I would definitely recommend them. The people were excellent and very knowledgeable.

I've had a mortgage with Quicken for over 10 years, and I'm very happy with them. The application process was quick, easy, and painless. I strongly recommend them because it’s so easy and everything went well.

I used to work at a bank where a lot of the loans were paid off by Quicken. Last year, when I decided to refinance, I checked out Quicken. Their representative came to the house, and in 20 minutes, we were done. The process was very simple and I had no issues. They explained it very precisely. Their website tells you exactly what they need. Once you send the documents to them, they check it and keep you informed as to how the process is going. Then last month, I had a chance to take out another loan on top of that and I did it with Quicken as well.

I’ve used Quicken Loans in the past. The online process was fine and not difficult. They provided good customer service. However, they didn’t meet my needs, which is not their fault. Compared to other companies, their pricing seemed a little on the high side.

I have used Quicken Loans in the past for a mortgage and later for a refinance. The process was easy and went pretty quickly. The loan specialist had good communication skills.

Quicken Loans provided a smooth and easy mortgage process. Their online tools were user-friendly, and the customer service team was helpful every step of the way. The only downside was that the rates were a little higher than expected, but overall, they made the experience simple and efficient. I'd recommend them for anyone looking for a reliable mortgage lender.

I found Quicken Loans on the internet, and then I spoke to someone from Rocket Mortgage and liked their offer. The loan specialist was very thorough. The application was fairly easy, and may have taken a week or two. By the time that the actual loan went through, it probably took about three weeks.

I have worked with Quicken before on another loan 15 years ago. I know about the brand, so when I thought about a new loan, I thought about them. The process was probably the easiest I’ve ever had with a mortgage company. I kept thinking until the end, “Oh, something is going to blow up, because there’s no way it could be this easy,” but it was to the end. The person I worked with, Sebastian, was amazing. He was so responsive. Everything that I needed, he responded right away and he let me know what was going on every step of the way. I was extremely appreciative of that.

I filled out a form and someone contacted me. Everything was completed quickly and easily. Really responsive, and no complaints at all.

I knew of Quicken Loans a long time ago. And I wind up going to them because of the Realtor that I was dealing with and the loan officer. And my experience with them has been good, so far. The communication was good, and I didn’t have any problems. And then I wind up getting a phone call and was able to do a refinance and lower my rate.

I've been a loyal Quicken user for many years and used to recommend it to everyone as the best personal finance tool. Sadly, I can no longer do so. Over the past couple of years, the product quality has steadily declined, and customer service has become virtually nonexistent. Here are the major issues:

I refinanced my home loan with Quicken Loans. The terms were great. I felt good with everything. Someone called me immediately. Because I was a vet, they put me on with a veteran's guy. It was simple and easy. I explained the issue I was having with some other debt and he looked at the numbers and said this was the best option. It sounded a lot better than doing nothing, which I was doing.

My experience with Quicken Loans was good. The application process was very easy. I'll be going back next time I need loans.

The application process was simple, quick and easy. I started filling it out online, and then I got a phone call, and they helped me finish filling it out. It was a great experience. I'm satisfied.

Using Quicken Loans to get connected to Rocket was fast and efficient. We started and finished everything in a little over three weeks. Jill handled this from start to finish for the most part and she was stellar. There's nothing that I could ever fault her for one way or the other. She gets a gold star. It was a good experience. This was made extremely simple for us. We're both busy and our lifestyles are really busy.

The guy that I spoke to thought he could do the refi rather quickly so that helped in determining to go with Quicken. He was honest in the sense that he thought he could do the loan in 2 to 3 weeks, and we got the loan in that time frame. He was very helpful and answered all the questions. He did a great job. The rate was the lowest that you could get from other mortgage companies, so we felt good about that. I’d recommend Quicken. We had a slight advantage that Rocket works with Charles Schwab, which is where we keep our investments, and that helped get us moving a bit faster. There was some concern that, because I was working with such a big mortgage company, I might not get the service that you might get on a smaller company, but I didn't find that even though I was working with different people. Everybody worked together, it seemed, so I was happy with that.

I did a refinance with Quicken Loans. It was easy and quick. The rate was a little high but that's the way things are right now and I'm okay with it for now. The rep who helped me was also very responsive and quick to answer any questions.

I've used them before and I was satisfied with my last experience so I went with them again. They matched me with a loan provider for a refinance and I was satisfied with the terms and the amount of money I was able to get.

We wanted to do some more remodeling on our house and we ran out of money. We needed to refinance so we could get some cash out of the house. That way, we can use the cash for updating the house and everything we were doing. I went online looking to find interest rates, then Quicken called me. We were happy that they matched us with Rocket Mortgage, and the whole process went quick too. The lending officer, Glen, was good. He was really attentive and made sure that if we had any questions, he would find out for us what we wanted to know. He pushed hard to help get things run through as fast as it did.

It was a great process and the customer support reps were very supportive, informative and friendly. They listened to anything I had to say. I had a great experience with Quicken.

I've had very good experience with Quicken Loans. They matched me with Rocket Mortgage and initially, I liked the rate and terms of the loan. My first payment was $316, but it was a $948 payment. It was really nice and I was watching as the gaps were slowly closing. I refinanced with them, which they said I could do and that it would be streamlined because these rates are coming back down. But I went from 2.99 to 7.125 and that hurts. It kinda made me sad when I made that first payment. Only less than $300 of an $1,800 payment went towards my house. I've always wondered how it must have looked for people who had more than 20% mortgages way back in the 70s and 80s.

For what I wanted, Quicken Loans set me up with Rocket Mortgage. They thought that would be a better fit for me. The rep was great. He walked me through everything. I'm not very computer-savvy but he was real patient with me and talked me through what I needed to do. I was satisfied with him. I didn't think I'd get that much but I'm glad I did because I'm able to fix up my house a little bit and pay off a couple of mortgages that I had on my home. I was pleased.

The rep made me feel great because he made the process so easy. It was a very comfortable experience. I also appreciated how fast the closing came about.

I was looking in Google because I wanted to get a home equity loan since I use Quicken products for my accountant at home. It turned out to be a personal loan but my house was the collateral. It was a surprise that Quicken redirected me to Rocket Mortgage because I had a bad experience with them a year ago. But when I started talking to the loan officer from Rocket, he assured me that this one was gonna be different. And it was. There was no delay but it was expected for the type of loan that I was getting. Zach, the person I worked with, was professional, very confident and delivered what he promised.

The solution Quicken Loans recommended was excellent and the rep was thorough, understanding, and patient.

The person that I dealt with was very thorough and nice, and I liked that. The application process was also very easy, and I was able to look up what I needed to know on my phone. The company would also send me emails, and everything went fine. I've been working with Rocket Mortgage for years. I like good service and dealing with people who know what they're doing.

When I called and asked some questions, Quicken Loans had all the right answers and the rep made the whole process easy. Everything was smooth. They made me feel comfortable that I was with the right company. Everything was taken care of a day sooner than the expectation they set.