Quicken Loans Reviews

I reached out to Quicken to see if they could do what I needed to do and they were able to. I got a refinance and the application process was good. The rep followed up to make sure I understood everything or if I had any questions about what was going on and what had gone on. They answered all my questions and didn't push me about anything. Everything went well and I was pretty much happy. I wish I could have got a lower rate, but with the rates that are going today, it was okay.

I had a very good experience with Quicken Loans. The process was clear and straight to the point.

Quicken Loans met my needs at the time. The rep was awesome and it was a very positive experience.

The application process was easy and the rep was very nice, friendly, and easy to work with.

I did an FHA and the process was very quick and clean. The reps were extremely efficient and knowledgeable and it took two weeks from start to finish. I would tell others about how pleased I was, how quick everything was, and how easy it was to do remotely.

I had taken out a loan a number of years ago with Quicken and they treated me very well. So I decided to do it again and I got a VA loan. My debt ratio was right there on the borderline, so they worked with it diligently and they finally got it situated. The application process was fairly easy, largely because I had them before. From the application, it took 30 days to get the funding and overall, I had a very pleasant experience. I'm having some spine surgery on the 29th of this month and with the loan proceeds, I was able to get the bed that I needed to help me recover. It also helped me take care of some chairs that would help me recover easier.

I was put in touch with an agent at Rocket Mortgage almost immediately and the young man took great care of me. He was great. He was very honest and upfront about what the terms of the loan would be. He came up with two different solutions for my issue and let me see which one would better fit with what I was looking for and we talked about the pros and cons of each of those options. He seemed very knowledgeable and personable, and followed up with me after. It was the easiest loan procedure I've ever been involved with for a home loan. It was fantastic.

I worked with Quicken Loans before on a previous mortgage that I had on a previous house. The process was fast and professional. It was very easy and streamlined. The reps were very attentive and knowledgeable. They answered questions quickly. Working with them made things I need to accomplish achievable.

Quicken Loans is helping me get my debt thing restructured and a better budget going on. But there's a little $19 check that's part of the cashout that I can't figure out who it's supposed to go to. Other than that, Quicken's reps were well-organized and the lady I first talked to was very helpful and personable. They had good rates, too.

The reps have been wonderful except for this latest one, where I needed to get a second mortgage. The gentleman that I spoke with in the beginning didn't have the right attitude and acted like what I was wanting was a little too much. He was concerned about this and that. He kept passing me around, telling me he'd call me back but never would. I had to reach out to him three more times. Eventually, he passed the buck on me. Once I got with the right agent, it was a great experience. The guy that I ended up with was awesome. He was one of the best I've ever dealt with. I've done business with Quicken for years and the process is great as long as you get the right agent.

Everything with Quicken was fast and efficient. Someone reached out to me almost immediately and started the process. From start to finish, everything was really easy. They walked me through everything. If I had any questions, they were eager to answer. The whole process took two weeks. Everything went straight to the app, and I was able to sign off on everything quickly and do what I needed to do without someone calling me every five minutes saying, "We need this or that."

The gentleman that I had previously was very kind, and the service was excellent. So, I tried Quicken Loans again, got a different person, and he was excellent. The loan specialist was very nice and knowledgeable. I knew that everything was all taken care of. I would highly recommend Quicken Loans.

We contacted Quicken Loans for a loan. Application was easy in the sense that they require some information, and then they did their own investigation. They are ready to review, and then they came back to us and told us the format that we needed to use to get the loan.

I like the ease of use of Quicken Loans compared to other companies. The total process took 10 minutes.

From the time I applied till the time it was closed, it took about three weeks. It was a piece of cake. I would recommend them to anybody. Everything went through nice and easy and simple.

Quicken’s website is very convenient and you can always stay on top of everything. I’m an existing customer so the application process was very easy. We just added a little bit more information. Every single area was great and the rate was fair for the times right now. People should go with Quicken. They're very organized, timely and professional. It’s an easy group to work with.

The first person who contacted me was real professional and right to the point. He asked a bunch of questions that didn't make me feel like I didn't know anything and he was really good at explaining. He was just patient with me on a lot of things and very transparent. I appreciated that a lot. For the most part, the application process was easy. Any time I put documents in, everything would update and it made it a lot smoother. But their automation and their booking schedule could use some updating. There was a thing online where I had to pick a closing date and it was a couple of weeks out, which I thought that was a bit ridiculous because I had provided all my documentation pretty quickly. And I wanted to close before the end of the month. I called Rocket Mortgage directly and they scheduled me a closing date on the Monday of the next available week, which ended up being before the end of the month, and I appreciated that. However, had I not called, I would have never known. I don't know how many other people go through that.

The application process went pretty smoothly. I was approved in less than a month. They were cooking. The rate and terms are not perfect, but it's just a temporary thing until we get some other financial stuff in order, and then we're going to refinance it again. We're doing like an arm thing right now, which was the best thing to do at the time. And then, once we get squared away with what we need to do, we're going to refinance it into a regular fixed loan.

I've been a customer of Quicken Loans for years. They connected me with Rocket Mortgage, and it was very easy and simple to do. Some parts of it were done online. Some other parts of it were done over the phone. The initial contact started online. Their website is excellent. My loan rep was very upbeat and professional.

I went with their debt consolidation program and it was okay. They did the homework and I appreciate them not either offering us or having us take the maximum amount of equity that we had because then we would have a bigger payment to make. The only thing was there was a perk that was never offered to us and with the initial loan origination, we could have gotten some money off. It was our fault too because we didn't ask for it but it would have been helpful. Other than that, everything was done promptly and we closed real quick.

Quicken's application process was easy. Their reps were good. This is our third time with them.

I refinanced my mortgage and the loan officer I worked with was knowledgeable and helpful. Application was straightforward and easy.

Quicken made it very easy and simple, and that's what made a difference. They made me understand everything quickly. They were very good at getting information out.

We did a loan with Quicken and when we did a second loan, they were my first choice. The application process was faster than I could have remembered or that I would have ever expected and the customer service was excellent all the way through. The rep was responsive and jumped right on any question we had. We were able to pay off our bills and get on a budget that we can live on. We don't feel like we're swamped anymore.

We've used Quicken Loans before and had a good experience with them. The application process took two weeks. It took a little longer because our house is under a trust. But we received the funding after seven days. We were able to pay off some debt that we had and we had more peace of mind.

After discussing things with the Rocket Mortgage rep, we found out that we would have a better chance of getting the loan we're looking for with Quicken Loans than from other vendors that we looked at. We're pleased with the rates and terms. The application process was very easy and straightforward. You just have to get all your ducks in a row. I had a direct email to the representative that was looking at the account that handled everything for us. So, we could email and call them as needed. Overall, we were happy with everything. I highly recommend the company. They made the process easy.

Quicken Loans helped make the loan happen for us. I wrote down everyone's name that I was talking with and would highly recommend any of these people that helped push the thing through and handled questions and things that they saw that were gonna be needing to be done before they were last minute. Being I just turned 61 and ahead of the computer generation, their website was very manageable and easy to use and understand. There is a to-do list that you check every day and it tells you what you need to do. They call to make sure that you're okay and follow up on it. If I had any questions, I knew sooner or later they were gonna call me, and there they did. Even after it was said and done, they were calling in to check on me and make sure everything was good. Also, even when I made the change, nothing changed with the price that they told me. I'm very happy.

Quicken Loans had the right product for me and met my needs at a time when I was doing comparison shopping, and not everybody could. I had good previous experience with a previous mortgage with them, so it made sense to go back. I already had a portal from my previous one, so I was able to go in and put in what I was looking for and somebody called me right away, and the rest we did over the phone. They were efficient and took care of my needs.

The process with Quicken Loans was fairly well. But the underwriter was stupid. A $672 charge showed up on my record and I told them that I didn't know what that was. It turned out that the person I was leasing my house to 15 years ago bought a DIRECTV addition to put it in their house and charged it to my name. I told Quicken that it wasn't mine and I never lived in the house. So, I ain't paying it. Their rep told me not to do anything and that it was going to muddy the water. He said I could take care of it afterwards.

We've financed our last couple of houses with Quicken Loans. When we did an equity loan, it was very easy and that's why we deal with them. They answered any questions I had quickly, and it was fantastic. The rep, Miss Coda, was very easy to work with. I would tell people about my experience, and if we ever do a loan again, we'll go with Quicken again.