Quicken Loans Reviews
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About Quicken Loans
On November 1, 2023, Quicken Loans came under the control of LMB OpCO, and is now a financial marketplace platform connecting consumers with a wide range of services, including mortgages, personal loans, home services, auto loans and more. Quicken Loans says it aims to simplify the process of choosing the right loan, by providing the information needed to make confident borrowing decisions.
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Quicken Loans Reviews
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Reviewed Dec. 5, 2024
The guy that I spoke to thought he could do the refi rather quickly so that helped in determining to go with Quicken. He was honest in the sense that he thought he could do the loan in 2 to 3 weeks, and we got the loan in that time frame. He was very helpful and answered all the questions. He did a great job. The rate was the lowest that you could get from other mortgage companies, so we felt good about that. I’d recommend Quicken. We had a slight advantage that Rocket works with Charles Schwab, which is where we keep our investments, and that helped get us moving a bit faster. There was some concern that, because I was working with such a big mortgage company, I might not get the service that you might get on a smaller company, but I didn't find that even though I was working with different people. Everybody worked together, it seemed, so I was happy with that.
Reviewed Nov. 10, 2024
I did a refinance with Quicken Loans. It was easy and quick. The rate was a little high but that's the way things are right now and I'm okay with it for now. The rep who helped me was also very responsive and quick to answer any questions.
Reviewed Oct. 24, 2024
I've used them before and I was satisfied with my last experience so I went with them again. They matched me with a loan provider for a refinance and I was satisfied with the terms and the amount of money I was able to get.
Reviewed Oct. 24, 2024
We wanted to do some more remodeling on our house and we ran out of money. We needed to refinance so we could get some cash out of the house. That way, we can use the cash for updating the house and everything we were doing. I went online looking to find interest rates, then Quicken called me. We were happy that they matched us with Rocket Mortgage, and the whole process went quick too. The lending officer, Glen, was good. He was really attentive and made sure that if we had any questions, he would find out for us what we wanted to know. He pushed hard to help get things run through as fast as it did.
Reviewed Oct. 24, 2024
It was a great process and the customer support reps were very supportive, informative and friendly. They listened to anything I had to say. I had a great experience with Quicken.
Reviewed Sept. 22, 2024
For what I wanted, Quicken Loans set me up with Rocket Mortgage. They thought that would be a better fit for me. The rep was great. He walked me through everything. I'm not very computer-savvy but he was real patient with me and talked me through what I needed to do. I was satisfied with him. I didn't think I'd get that much but I'm glad I did because I'm able to fix up my house a little bit and pay off a couple of mortgages that I had on my home. I was pleased.
Reviewed Sept. 22, 2024
The rep made me feel great because he made the process so easy. It was a very comfortable experience. I also appreciated how fast the closing came about.
Reviewed Sept. 20, 2024
I was looking in Google because I wanted to get a home equity loan since I use Quicken products for my accountant at home. It turned out to be a personal loan but my house was the collateral. It was a surprise that Quicken redirected me to Rocket Mortgage because I had a bad experience with them a year ago. But when I started talking to the loan officer from Rocket, he assured me that this one was gonna be different. And it was. There was no delay but it was expected for the type of loan that I was getting. Zach, the person I worked with, was professional, very confident and delivered what he promised.
Reviewed Sept. 14, 2024
The solution Quicken Loans recommended was excellent and the rep was thorough, understanding, and patient.
Reviewed Sept. 14, 2024
The person that I dealt with was very thorough and nice, and I liked that. The application process was also very easy, and I was able to look up what I needed to know on my phone. The company would also send me emails, and everything went fine. I've been working with Rocket Mortgage for years. I like good service and dealing with people who know what they're doing.
Reviewed Sept. 13, 2024
When I called and asked some questions, Quicken Loans had all the right answers and the rep made the whole process easy. Everything was smooth. They made me feel comfortable that I was with the right company. Everything was taken care of a day sooner than the expectation they set.
Reviewed Sept. 13, 2024
Quicken Loans matched me with Rocket Mortgage for a refi and it was such a great experience. I got very quick responses from their reps and it very easy to follow the whole process. They were very fair, too. I allowed five other companies to quote it out and Rocket Mortgage was still the best offer.
Reviewed Sept. 8, 2024
I like the rates and the information that the gentleman that I worked with gave me. The application process was streamlined and it got done. I filled it out and then, I knew the next day we were getting the loan. It was quick, easy and nobody wasted any time. I didn't have to talk to people very much. Everything was explained easily and everything you did online was very easy to do and understand. I had one question on the whole thing and I emailed or texted my loan officer. It was at the end of the day and he got back first thing in the morning. He might have even got back quicker. It's an excellent experience with Quicken. It was very simple and it didn't take very long to get everything done.
Reviewed Sept. 8, 2024
My wife is in real estate so I know what the rates are and Quicken Loans was competitively priced. The customer service was seamless. They put us in touch. All parties followed up promptly and we were satisfied.
Reviewed Aug. 28, 2024
Working with Quicken was convenient. I got matched to Rocket Mortgage, and I used it because it's big company and it has good reputation. The application process was very easy. It's just we had a problem with one of the distribution checks and that took a while to resolve. Other than that, the loan rep was very good, efficient, and knowledgeable.
Reviewed Aug. 28, 2024
I had my first mortgage through Quicken Loans and recently, I went thru them again. I went online then their rep, Blossom, called me. She was outstanding. They helped me with a home equity line and I have no complaints at all.
Reviewed Aug. 28, 2024
I've had my mortgage through Quicken Loans previously and my overall experience with them was very good. So, I decided to use them again for a refi. The rep I had was nice and easy going. He knew what he was doing. It was a great experience and I had no issues with the amount of money I got. Of course, the percentage is what kills me, but I know that's nothing that they can really control.
Reviewed Aug. 10, 2024
I've got a lot of home repairs I needed to make. I agreed with the the solution that was recommended by Quicken and it was a good plan. My friend was talking about getting a home equity loan and she decided to go with Quicken Loans too after we talked about it.
Reviewed Aug. 4, 2024
This company is 100% trash. I have heard so much about this company on the radio, in newspapers, on social media app etc. Fast-forward 20 years down the road and I get kicked out the site with a humble 150k budget, a credit score of 720 and that's it. I'm kicked out. Wow. I'm mack11media digital news telling consumers this site is not for everybody so don't waste your time
Reviewed Aug. 1, 2024
I reached out to Quicken to see if they could do what I needed to do and they were able to. I got a refinance and the application process was good. The rep followed up to make sure I understood everything or if I had any questions about what was going on and what had gone on. They answered all my questions and didn't push me about anything. Everything went well and I was pretty much happy. I wish I could have got a lower rate, but with the rates that are going today, it was okay.
Reviewed July 30, 2024
I had a very good experience with Quicken Loans. The process was clear and straight to the point.
Reviewed July 30, 2024
Quicken Loans met my needs at the time. The rep was awesome and it was a very positive experience.
Reviewed July 30, 2024
The application process was easy and the rep was very nice, friendly, and easy to work with.
Reviewed July 30, 2024
I did an FHA and the process was very quick and clean. The reps were extremely efficient and knowledgeable and it took two weeks from start to finish. I would tell others about how pleased I was, how quick everything was, and how easy it was to do remotely.
Reviewed July 18, 2024
I had taken out a loan a number of years ago with Quicken and they treated me very well. So I decided to do it again and I got a VA loan. My debt ratio was right there on the borderline, so they worked with it diligently and they finally got it situated. The application process was fairly easy, largely because I had them before. From the application, it took 30 days to get the funding and overall, I had a very pleasant experience. I'm having some spine surgery on the 29th of this month and with the loan proceeds, I was able to get the bed that I needed to help me recover. It also helped me take care of some chairs that would help me recover easier.
Reviewed July 4, 2024
I was put in touch with an agent at Rocket Mortgage almost immediately and the young man took great care of me. He was great. He was very honest and upfront about what the terms of the loan would be. He came up with two different solutions for my issue and let me see which one would better fit with what I was looking for and we talked about the pros and cons of each of those options. He seemed very knowledgeable and personable, and followed up with me after. It was the easiest loan procedure I've ever been involved with for a home loan. It was fantastic.
Reviewed July 4, 2024
I worked with Quicken Loans before on a previous mortgage that I had on a previous house. The process was fast and professional. It was very easy and streamlined. The reps were very attentive and knowledgeable. They answered questions quickly. Working with them made things I need to accomplish achievable.
Reviewed July 4, 2024
Quicken Loans is helping me get my debt thing restructured and a better budget going on. But there's a little $19 check that's part of the cashout that I can't figure out who it's supposed to go to. Other than that, Quicken's reps were well-organized and the lady I first talked to was very helpful and personable. They had good rates, too.
Reviewed July 4, 2024
The reps have been wonderful except for this latest one, where I needed to get a second mortgage. The gentleman that I spoke with in the beginning didn't have the right attitude and acted like what I was wanting was a little too much. He was concerned about this and that. He kept passing me around, telling me he'd call me back but never would. I had to reach out to him three more times. Eventually, he passed the buck on me. Once I got with the right agent, it was a great experience. The guy that I ended up with was awesome. He was one of the best I've ever dealt with. I've done business with Quicken for years and the process is great as long as you get the right agent.
Reviewed June 2, 2024
Everything with Quicken was fast and efficient. Someone reached out to me almost immediately and started the process. From start to finish, everything was really easy. They walked me through everything. If I had any questions, they were eager to answer. The whole process took two weeks. Everything went straight to the app, and I was able to sign off on everything quickly and do what I needed to do without someone calling me every five minutes saying, "We need this or that."
Quicken Loans Company Information
- Company Name:
- Quicken Loans
- Country:
- United States
- Website:
- www.quickenloans.com
