Quicken Loans Reviews

Going through Quicken was quick and easy. They provided me with a match almost instantly. The process took almost a week to finish. It was a good experience.

Quicken's site seemed to be good. It was easy to upload documents that were required by the loan officer. My loan officer was able to walk me through any questions I had. However, there are some checks that were sent through UPS for me to pay off some debt because I got an equity loan and I'm waiting on that package.

I liked Quicken’s terms and it’s very easy to work with them. I had a very positive experience. The reps were very professional and they explained things clearly.

I've been dealing with Quicken Loans since the mid-1990s because of their ease and helpfulness. They matched me with a guy out of Arizona who even answered me on the weekends when he was off. The application process with the lender was very easy and took less than a month. I thought everything was satisfactory, and I was happy with the results.

The processing at Quicken Loans was very quick and pleasant. Taking the information took less than half an hour and taking the pictures and sending them in took less than a day. The closing was all done within a month. Their representative was very good. The only thing I had bad feelings about is when we told them that we had settled at a certain interest rate. Within the very next day, it dropped a whole percentage. I really hated to lose our 4.5% loan that we had before.

I had a quick, easy, and very good experience with Quicken Loans. The gentleman was amazing and very easy to talk to. He gave us everything that we were expecting and the process was seamless. It made it easier to get some stuff done around the house.

Quicken Loans said they could help me with what I was looking for. Unfortunately, Quicken and Rocket Mortgage told me that they couldn’t qualify me for a $30,000 loan. Yet, another company qualified me for a $107,000 loan which I found on my own. Considering that I have an excellent credit rating and own a million-dollar house, I am very dissatisfied.

The process was smooth and seamless with Quicken Loans. Their customer service was very informative and answered all of my questions. There are open lines of communication. I am able to look in my account and chat with customer service. It’s always a good thing when I have available and accurate information. There are no underlying surprises.

Refinancing a loan with Rocket Mortgage through Quicken Loans was surprisingly quick. I was just doing my research for a couple of minutes and then got the phone call the next day. They were incredibly helpful, and made us so comfortable that the process just became easy for us. They were so impressive that we didn’t consider other companies.

Quicken Loans was able to match me with Rocket Mortgage for cash on equity. I just went on the internet and I got a call from Quicken. After I talked to them, I was contacted right away. The setup was in a timely manner and I was very happy with the price. I was very satisfied.

People should look into or go with Quicken Loans. They were great. I proceeded with Rocket Mortgage because they were quick and I'm glad that I went with them. The turnaround time was about a month and I was impressed with how easy they were.

I had an excellent experience with Quicken and I would highly recommend them. I found them through a little online research and they were easy to do business with in that it was a clear, simple application process and good customer service. I can call up and get somebody to pick up on the other line quickly. That's all people could ask for. The loan officer was great too.

I went online and looked for a loan for some investment property that I had put a lot of money into. Quicken Loans was one of the top search criteria that came up. I clicked on it and Quicken Loans' response was quick. That's why I was able to get it done. We started talking about it. They sent me a text, and called me and asked, "What do you wanna do? How do you wanna talk about this?" The rep was very knowledgeable, forthright, straightforward and professional. The process was easy because I was able to go online and follow the process as I went through. It was very intuitive.

I got the information for Rocket Mortgage through Quicken Compare. Rocket Mortgage got right back to me and I started working with them. I expected a little bit better when it comes to terms. But I know what the market is. So, it is what it is. But they will give you choices and you can just look and see what options you got.

I've done one of those apply-now-on-a-refi online and got matched with Rocket Mortgage. I received wonderful customer service. The person who waited on me to start with talked about not giving up and getting out of the box. Now, that's the case. It was done great. The availability of funds took longer than it should, but that's not a big deal.

I had my primary mortgage from Quicken many years ago. I went with them again and the customer service I received was fine. The application process was very easy. It only took minutes.

I went with West Capital Lending because I had contacted through a friend of mine that had done work with Quicken Loans. I went for a HELOC loan, and it was fine. The application process was easy, where I did it online and also by working with the agent directly. Quicken matched me with a good company, and I am happy with the HELOC I received. It’s a good idea to go with them.

I was looking at doing an equity loan. Since Quicken Loans already handles my mortgage, I contacted them. For the most part, the process was fine and they were helpful, but they didn't have a program that fit my needs. We've already got it taken care of. They've been very well for us on our regular mortgage, so I would recommend them for the other programs they have.

Quicken Compare’s personal loan specialist was helpful, and their application process was pretty good and quick. It's the simplest way to get a loan.

I heard of Quicken Loans through Rocket Mortgage, whom I went with so that I could pull some equity out in order to do some renovations. It was easy for Quicken Loans to match me with some lenders, and the application process was seamless. The rates and terms I got were fair. If I needed to do the same process again, I would. I am very satisfied.

The provider that Rocket Mortgage paired me with was initially really nice. He asked how much my house was worth, and when I gave him a specific amount, he submitted a much higher amount. I was trying to get a HELOC, and my house is worth about $390,000 to $410,000, but he put in an appraisal for $440,000. When the real appraisal came back, it was $70,000 less. He gave me an interest rate based on what I told him, and when it under appraised, I ended up with a higher interest rate. I never gave him that amount, but he went ahead and quoted $40,000–$50,000 more than what I told him. I was extraordinarily frustrated with that.

Quicken Loans matched me with Rocket Mortgage. Their customer service is fine.

I talked to a person and decided to go ahead and go with them. Then, I got several phone calls from other mortgage companies after I had put my information in at Quicken, but I decided to go with Rocket. I liked the experience with Rocket. The application process and the amount of time it took to close were very positive. They set me up for refi and their rates were fine. I also have the option where I do not pay as much in closing if the rates go down. Website was easy to use too. Overall, Quicken was good.

I’ve used Quicken Compare before and the customer service was good. The solution they recommended was fine. I would recommend them.

The process of going through Quicken Loans to get Rocket Mortgage was great. Quicken took care of us really well. If there were any questions that we had, they were answered. They looked out for us. Everything worked out great. They sent it to the appropriate people and it was good for us.

I had a mortgage through Quicken Compare. Their terms are pretty good and I love the ease and the fact that I’ve already got a mortgage through them. I applied for a second refinance and the application is simple. They took some information over the phone, then got an appraiser out and processed the loan. They just needed a few documents. It’s been a pleasant experience overall. I would suggest that my friends use them.

We recently went through Rocket Mortgage. They gave us a good deal. They made it sound like the process would be quick, easy, and painless, but it ended up taking almost two weeks. Communication was good at first, then it tapered off a bit. However, when they needed something from me, they were able to get in touch.

I’m very familiar with Quicken and the mother company called Intuit. I felt that they’re a reputable company. And we used Rocket Mortgage, which is an Intuit company as well. I just built a new house up in the mountains which would be my retirement home. Quicken helped me through the process and to reach my goals. It took about a month and was painless.

They were able to give me a full percentage point lower than my current loan, which wouldn’t match it. The process was pretty easy. What I liked about Rocket Mortgage was that the same representative stayed with me the whole time. With the other company, I dealt with several different people, and that got confusing.

Quicken Loans was great. The representative, Kelsey, got everything started and it ran really smoothly. If I had any questions, I called and they had the answers for us. Everything was also self-explanatory with the emails that we needed. We're already set up with autopay and the first payment comes out on our conventional loan on April 1st. We've been with Quicken Loans with our first mortgage, and I'd recommend them to anybody who is refinancing or remortgaging. They are really awesome, and we're happy.