Onity Mortgage Reviews

I have just had my loan acquired by Ocwen a few months ago and it has been a nightmare since. I have contacted them numerous times throughout the past few months even having spoken to an escalation specialist several times. The problem lies with the amount they are collecting in my escrow impound account. Since I pay my own Master Policy they should not be collecting for it. However, even though they state that they acknowledge this fact, they refuse to change the information on their website that states Ocwen is paying for this policy. Furthermore, although my county taxes only amount to $3,100 annually, they continue to collect in excess of $400/month which equals to $4,800+ annually. FYI, I have already satisfied the reserve balance account portion.

My property insurance was not paid by OCWEN and I received a call from my agent indicating that a payment needed to be made. Consequently, I paid the $850 amount. I'm not sure what happened to the original payment by OCWEN but it was returned to them. I requested that this payment be made to me to help expedite my request. I was then informed that OCWEN needed to make a payment to my insurance company (Safeco). This payment was never made.

Ocwen keeps sending me letters to tell me that I do not have Hazard insurance on my condo and that they will insure it themselves for four times what I pay for insurance. I have sent them copies of my up-to-date hazard insurance policy which they have "never received". This can't possibly be legal.

I paid an extra $50.00 amount for my mortgage because I was behind one month. I wanted to catch up by paying more monthly. Today, I decided to call Ocwen for a total amount due for the month of March 2015. I was informed that as of February and March 2015, the mortgage was not paid. I told the customer service rep that this cannot be accurate because I have been paying extra for a year. I was then informed that my escrow increased last year; therefore, my mortgage increased. My mortgage was 409.00; however it changed to 455.00. I was never informed of the overage nor given an opportunity to pay the balance of the overage. I thought it was very shady to increase my mortgage without informing me via letter or phone call.

Quit harassing us and pay back our flood insurance! We no longer owe you flood insurance and have notified you in Sept. You have still not taken it off of our mortgage. Do not call us the first week of the month and ask us where our payment is when it is not due until the 15th. Let us speak to an American!

This is a scam. Since my GMAC loan was purchased by OCWEN, they keep telling me that either I prove I have insurance or they will purchase it for you. I have gone round and round with them. Finally, I had to file a complaint.

I closed on a refinance on Feb 16, 2015. Just received a letter saying my first monthly payment will include a $708 escrow shortage! Why wasn't this amount foreseen before closing and divided up before closing in my monthly payment? Now someone else should pay for their mistake! I am trying to lower my bills not add to them! HELP!!

Ocwen has twice posted a house my daughter and I own. The notice states it is important and to call a 1-800 number. We have no loan with Ocwen, it was a foreclosure but it was with Wells Fargo and we bought it at the courthouse 5 months ago. What is up? Notice at bottom states **.

Ocwen repeatedly fails to apply my extra principal payments to my mortgage principal. They repeatedly apply extra payments to future interest earnings. Every payment clearly states principal only. This has happened repeatedly!!! This time I called and sent 2 emails to the ombudsman. Yet, my payment has still not been adjusted appropriately. We all know of their shady dealings. It is time to also file suit regarding their mismanagement of payments. I know I am not the only person that experiences corrupt manipulation of payments. Email me if interested in a class action lawsuit.

Just got off phone with the worse mortgage company in the world! So I want to pay off my balance in full, but because my account is more than 90 days late, so their computers won't let them take it, customer service guy refuse to give me name or number of someone else to speak with. The only way for me to pay the lump sum is to Western Union it at more of a cost to me!! Total nonsense.

Started a re-modification with these bozo's Oct 2014. Never ending paper work fiasco. Constant running to post office to retrieve paperwork they could have mailed to the house. Phone reps, dumb as dirt. All with very broken distorted English. Finally I got a letter saying I was UNAPPROVED on all accounts. One because I'm on permanent disability. This is only a 60K mortgage. This is so total B.S. THEY ALL SUCK!!

We have 3 years left until our home loan is paid. Our previous mortgage holder sold out to Ocwen. After over 20 years the payment my husband made got lost in the mail. We received a call from Ocwen and my husband immediately rectified the situation, paid the bill and subsequently began Auto Bill pay, no harm no foul. But the outsourced calls will not stop, at least 2 a week! The ridiculous part is the operators don't even know why they're calling! After listening to their "This call may be recorded, yada, yada, yada," they say "Oh I see you are in good standing" Duh!

I was another GMAC acquisition by Ocwen. From day one I have had problems with them. We have not received a statement from Ocwen since the initial contact. When I first called to ask about it, they gave me the run around and nothing but excuses. We are now in the process of refinancing, and when I called Ocwen to send me a current statement I was informed that my account was transferred on March 1st, 2015 to another company and that my records were no longer available. After three calls, and about two hours, I finally got one of their lemmings to send a request to have my February statement emailed to me - "expect 3-5 business days for receipt." What part of I need it within 48 hours is so difficult to understand? Especially since I should have already had the stupid thing. I cannot wait to be out from under this company!

I got a couple months behind on my mortgage payment after having extensive surgery. My husband was already out of work as well. When I called to ask if I could set up automatic withdrawal out of my paycheck every two weeks to get caught up they said, "No, we refuse to take anything except the full amount of your monthly payments. You must pay at least the minimum amount of your monthly payment." So I get enough money to pay my monthly bill, call, and they say, "We refuse to accept your monthly payment. You are now required to pay two full months at once." I said, "You can take one month now and set up automatic withdrawal of a second month's payment next week when I get paid." And they still refused! I swear this company WANTS to foreclose on as many houses as possible. They are absolutely unwilling to work with their customers whatsoever!

My mortgage was turned over by Indy Bank 2 yrs ago. I have had nothing but aggravation in trying to deal with anyone. My "Relationship Manager" has been changed at least 7 times... and yet he has missed scheduled appt. phone calls. I receive at least 10 harassing phone calls per day and they have even called the school I work for (as a teacher I can't even receive outside calls from my classroom). I explained that over & over again. I recently had an unexpected serious medical diagnosis & am out on medical leave.

Loan was sold to Ocwen several years ago by our previous lender. We have never missed a payment. Experienced a decrease in income couple years ago and Ocwen refused an interest rate reduction. Our rate is 11.5%. We have been purchasing our home since 2006... never a late payment and credit rating is now 800. Most recently ocwen failed to pay our property taxes from escrow. After several calls they finally paid a portion of the past due taxes. Ocwen is miserable to speak to and difficult to find anyone that speaks clearly. Very unhappy with them yet underwater so we have to just hope the market comes up enough to refi with a reputable lender.

I became disabled and only had one income. I called Ocwen and the rep stated I would get approved. After 9 months, they denied me and threaten to take my home. They said I didn't have enough income to for a modification. I make monthly payments but missed 2 only. So much for helping disabled veterans and those veterans who cant work!!!!!!

I was promised to keep my mobile, & now they want to take it. After being told not to make any payments until they can get me on one of the Obama low income or Harp Loan. I do not know where my now Ex-husband is, there has not been a call from him in 2 years. I have faxed several times over all paperwork. Now I have no Insurance & being foreclosed on, please Help!! Never talked to anyone in America.

It is now coming up on two years that I have been trying to get rid of my PMI on my mortgage with Ocwen. My last letter was sent to Ocwen on January 27, 2015 and to date March 1, 2015 I have not as much gotten an acknowledgement to my request for the information on cancelling my PMI with this horrible mortgage servicing company.

I have sent proof of HomeOwners Insurance through fax over and over again to Ocwen, they keep saying they did not get it or get the one document that covers me for windstorm and hail damage. My insurance agent even went as far as mailing it to them after faxing several {7} times since Oct. of 2014. My insurance agent is beyond frustrated and I am livid!!! In January of 2015 I was sent another letter stating I did not have the proper insurance for my dwelling, in the letter it actually stated that we did not even have liability or windstorm coverage. Big Fat LIE!!! We are completely covered and competently covered. I have the copy my insurance agent sent me. I have to say that this is the most sloppy ran company I have ever came across!! Every time I call I cannot understand what they are saying and I would guess the reps are outsourced to another company in another country.

Failed to credit payment to escrow account, additional inflated charges to mortgage.

I have tried to prepay my mortgage, they have made it impossible! I tried calling, they transfer me around the office. I would NEVER recommend them. If I could refinance I would. Wish I could give them less then one star. They are terrible.

Quick synopsis on my credibility: I work for a real estate agent in California who helps homeowners who are having trouble paying their mortgage and owners who decide to short sale their property. We work with the loan servicers to get the short sale approved. I personally am responsible for calling and coordinating and negotiating the short sale between Ocwen and the homeowner (seller) and buyer.

Last year I paid down my principal balance with OCWEN by 40% (because I am so tired of dealing with them). Well, they still did not recount my monthly payments. My monthly payments are remaining the same amount as it was when they originally purchased my loan from IndyMac. I asked them to change my monthly payment amount. I wrote to them to request that in writing. They never received that request because there is no person responsible to receive these requests. Plus, I was told I must send a check for $5000 in order for them to even consider recalculation and it will take 60 days to maybe for them to tell me my payment will stay the same. Did I mentioned that I paid down my original loan by 40%???

Was part of settlement with Ocwen with one mortgage, now with this one. I've had (twice) auto-payments that are paid by my bank but Ocwen "loses" them and then subjects me to late fees and harassing phone calls. Just today I spoke to one of their wonderful customer service reps who told me they would continue to call me despite my requests not to. I told them my payment was current, provided my bank information to them (and checked with my bank, payment was successfully debited by Ocwen on the 6th), and asked them to send me any documentation that proved otherwise. They said they will continue to call me. I again told them no more calls but they said they will call whenever they please. Again, my payment was on time, auto-debited, and my bank confirmed this.

Our loan was sold to Ocwen. I read the reviews and hoped for the best. We have NEVER missed a payment or been late. We are not an at risk loan. My heart goes out to those in a tough position who must deal with Ocwen. Communicating with them was next to impossible. I called with a question and the associate kept using the term "default" instead of "current." He finally asked me what "default" meant, as he didn't know! (That's scary). Thankfully our loan was sold in September of last year. However, Ocwen did not report it transferred to the credit bureaus.

I was getting my taxes done and we realized that the Mortgage Insurance Premium wasn't included on the 1098 form from Jan-September 2014. This is an issue. I had to reschedule my taxes for the following Monday (my original appt was on a Tuesday, when we discovered the issue), so I could get the issue resolved and get an updated form. It is now 9 days later. Do you think I have the corrected form? NOPE! Had to reschedule my appointment with accountant on Monday of this week, had to cancel because I still didn't have the corrected paperwork and now I have to reschedule my appointment for tomorrow because Ocwen is the most incompetent company that I've ever dealt with.

My husband and I have had PHH for about 6 years. We started out with two other companies, one being CUNA Mortgage, that for whatever reason gave us over to PHH. Our monthly payments were reasonable when we started but, most likely, like other people, property taxes and escrow amounts caused the payments to change. My home is a manufactured home, and no-one will refinance it for me. My husband died recently, and now it's up to me. PHH does not have the HARP program operating for homers like myself either. I tried and qualified for it, before my husband's death, but for whatever reason they don't do it.

I am a homeowner and major real estate investor in San Diego. I have worked with dozens of financial institutions to secure and maintain financing for my properties. One of my investment property loans was assumed by Ocwen once they purchased GMAC Mortgage. Ever since, that particular loan has been a nightmare to deal with. Ocwen has continuously miscalculated my escrow account, and actually reported a false late payment to the credit reporting agencies claiming I was 30 days late on one payment! This has hindered my ability to get the best rates that I've been accustomed to with my impeccable credit record. There is no phone number, no person to speak with, only robots in India repeating scripts to block me from accomplishing any resolve to the matter. Shame on whoever manages this behemoth of a company, it blows my mind that a company can still be in business and have such poor customer service.

Thank you for taking the time to read this. I have been a customer of OCWEN since they took over for IndyMac. This past month, I sent them a payment of $700 (first time ever, I have always sent them $1,000) to cover an interest only plus escrow payment of approximately $600. They sent me a new statement indicating the $700 payment with the next months bill as normal. I noticed later that the money did not come out of my account. I am not a novice in regards to managing mortgages and properties, since I currently manage five other mortgages, and a total of nine properties, primary residences and rentals.

I obtained a loan in the amount of 62,000.00 in 2006 from GMAC after they filed bankruptcy, Ocwen took over. In 2010 I received a loan modification from this sorry excuse of a company. They lowered my interest rate but inflated my mortgage. How can a principal balance go from 62,000 in 2006 to 68,347.00 in 2015? When they did the loan modification for us, they charged us a bunch of bogus fees and God knows what else, then transferred our loan to one of their other companies, Select Portfolio Servicing!

Remodification nightmare. We purchased our home in 06 which got sold to Homecomings and then Ocwen. We fell in a hardship in May when my husband’s mother got extremely sick with cancer. We live 1000 miles away and of course my husband took time out of work to help his dying mother. Since he is the sole provider and missed 2 month of work which he works for himself it started.

I have had the horrible experience of having OCWEN as my lender... I just wish we, the customers were united and sue companies like this. Problem: INSURANCE IN THE PROPERTY. Before OCWEN it was paid directly by the previous lender automatically as part of the escrow money they held. Once the previous policy was expired, OCWEN didn't renew it... and switched to their own INSURANCE!!! PLEASE whoever reads this... BE AWARE!!! Previous cost of the insurance US$1248 --- NOW OCWEN is charging $3265. IS THERE ANYBODY reading these complaints? IS THERE ANY ACTION TAKEN???

We have a loan for 20 years and after 15 all interest is paid and paying on principal for 5, but they are trying to force total payment with bad tactics similar to the mafia.

Ocwen acquired my loan modification from another company. I received the mod. in 2010; Ocwen acquired the loan about 1.5 years later. I had been paying the loan mod. payment for several years. When I inquired about some misinformation on my account website. that's when the trouble started. Since then I received a letter stating I hadn't made a payment since April of 2013 (not true); when I provided proof, they said I was paying the wrong amount. I continued to send in payments. Then I received a letter stating that the payments I'm sending in are going into a suspense account and not toward the mortgage because it's not the proper amount. That happened for a couple of months. Then they started returning my payments.

Besides being overcharge, ripped off, getting no customer service, no help, no solutions and having my loan sold from GMAC, their parent company, to Ocwen then to Ocwen LLC. They put me in a Loan Mod of Interest only for 48 years. On top of all that, the $42000 I put down on the home, well they sold that too. And even if I wanted to take out a home equity loan to remodel kitchen or bathroom to sell and get rid of the home, can't do that either. They do not offer that. Not to mention that every customer service call is scripted by people outside of the US who know nothing about Real Estate in the US. They were fined by the State of California millions of dollars, but how is that helping us who are suffering? It is the same run around. I am still paying 9 years now on a house that every penny is all going to interest, and they even stole my downpayment.

I make my payment every 2 weeks from the bill pay feature at my credit union. For some reason, back in November, Ocwen started applying every other payment that I submitted to principal instead of to my payment. I know I have paid 1/2 of my March 1st payment, but they showed I haven't paid the second 1/2 of my February 1st payment yet. Supposedly I got it straightened out today. This all stems back to when I started paying through my CU back in August and they put one of my payments into my escrow account instead of applying it to my monthly payment. I was also with GMAC and had no issues with them. If I could refinance, I would. I have however, gotten my account set up so that anytime I call, my call is routed to the US and I don't have to deal with people who speak very poor English.

Gave a one star cause I had to give something. If up to me I would give -5 stars. Ocwen has screwed me and my wife over. They took 1008 dollars from us and failed to pay our home insurance. We ended up paying out of pocket again to insure our homeowners insurance policy didn't cancel. Ocwen then cancelled the check they allegedly sent to our insurance company because we paid it. Now I'm waiting for a refund from Ocwen which from the reviews doesn't sound good.

We were unable to ascertain explanation of mystery fees tacked onto pay-off quote, lack of cooperation to obtain necessary documentation for reports/fees. We were told that their research department has records and they are located in W Palm Beach, FL. However, they do not have a phone/fax or email. Receipt of funds was acknowledged on two different dates during 1 conversation and despite OCWEN's 15 point commitment which states all funds will be applied and accounted for within 24 hours, we were told that we needed to patient for 3 or 4 days.

Ocwen bought out my mortgage when GMAC went under and, at first, there was no problem because even though I was sending a payment to them they were not actually handling my account yet. As of October 2014 "they" started working my mortgage and it has been downhill ever since. I never got my escrow analysis for 2014 even though I know there was a surplus as my mortgage payment went down. I called 7 times over 4 weeks to get one done and got a new story every single time. They just bought my loan, I am too new to get an analysis, they upgraded their systems, they don't have my information, all of our "supervisors are on the phone", "I am in America" and on and on and on. Needless to say I was not getting my analysis.

I pay my house payment biweekly a month in advance....they call me EVERY month and tell me I'm behind. Yes read that again...I pay my mortgage biweekly A MONTH IN ADVANCE and they harass me every month, saying I'm late. They will never let me speak to a supervisor and say every time this will be corrected and never happen again. I'm going to start writing down the Employee ID # and names of the people who call me and hire an attorney. I have had ENOUGH!!!

Ocwen has not sent me a refund for an overage in my escrow account from two years ago. I have never missed a payment on my mortgage with Ocwen. I am a disabled senior citizen on a fixed income and I need the $929 that they owe me for medical expenses. I spend many stressful hours each week trying to recover this money. Ocwen has made promises to wire the money to my checking account but they have never followed through. Why aren't State or Federal regulatory agencies stepping up to the plate to either enforce or create legislation to stop the ongoing problems that consumers are experiencing with with Ocwen's abusive servicing practices. Please help! I would be happy to share my mortgage records and testify against Ocwen.

Ocwen made it very possible for me to keep my home when I lost my job. They understand the importance of your family and well being. Ocwen understood my needs and my living suitably. They lower my interest rate from 8.50 to 4.75 how sweet. It was a long process getting all the paper works they needed. As today I am still in my home. Not worried. Thank you Ocwen.

My loan was sold to Ocwen and it has been hell ever since. I have an impound account for mortgage, home insurance and taxes. They sent me a confirmation that all was scheduled to be paid on time. In September, I started hearing from my home insurance company, Ameriprise, telling me that it had not been paid and that they had not heard back when faxing or sending letters at my request. I called, confirmed information regarding the fax and proper mailing address to make the payment. I called them weekly and spoke with Mukash from India every time. He is the escalation specialist...what a joke. I had to pay out of my other funds to maintain my insurance and they were to apply it to the principal initially, but when that didn't happen, I asked them to send me a check. Now we are almost in March and I still haven't received my $1,000 check. It is unbelievable!! I could go on with more detail, but you would be disgusted too!

About three years ago I became a displaced worker from a professional middle class occupation. I immediately contacted Ocwen who had recently taken over my mortgage with no notification from Litton or Ocwen until I got a late notice. My payment had been sent to Litton Mortgage After notifying them of my change in income and requesting a modification. There is no easy way to explain this experience except pure nightmare hell. Finally it went thru after 6 months of struggling to pay my mortgage which I did fall behind on. I received a phone call from a friend telling me my house was listed on the foreclosed property page of our paper during this process. Also I changed insurance companies and notified Ocwen immediately but they failed to pay the insurance in order to continue my insurance coverage my payment almost doubled because due to no payment. My insurance company even called them trying to straighten this out to no avail.

We have been going back and forth with OCWEN for a few months on a shortsale... They keep starting the clock over again when they request more documentation from the seller telling us the sale is "Conditional" ... Their Customer Service is the worst when it comes to getting updates. They are based out of North Hollywood CA and currently settling for MILLIONS in shady tactics for foreclosures.

Oh my God, where can I begin? So many things have happen to me with this company since my home was destroyed. But the story I would like to share with you is that during the lost of my due to water, my loan was sold to Ocwen by IndyMack and hence my hell. Trying to communicate with someone it's impossible since you have to tell your story to everyone before you can speak to the person you need to speak to. But during this time of stress I received a letter from Ocwen stating that my home owners insurance was going to be cancelled because no one was living in the property. I immediately contacted Ocwen and informed them that they needed to send someone to inspect the property so that the insurance company would know that I was indeed living in the home.

As a licensed attorney, I am as outraged as all the other folks here! I used to have Gmac with no problems at all. Then without my permission, Ocwen took over my loan. I always pay my mortgage ahead of time, as much as the company will allow. Last August I paid for five months ahead. My bank statement shows all these. But Ocwen reps keep calling me saying my account is overdue. In Dec a male rep supposedly resolved the problem after many calls and much time. Then in January the same thing happened and a female rep supposedly resolved it. Now we are getting past due notices and I just got a phone call again today.

My first and second mortgage were both transferred to Ocwen from Indymac. Lucky me. I have always paid my mortgage close to the 15th of the month for several years. Now I have Ocwen calling me daily after the fifth of the month, harassing me about paying my payment immediately. I shouldn't get any calls from them 'til after the late date which is the 16th. The thing that kills me is first thing they ask for when they call me is my social security number.

My mortgage was transferred to Ocwen not under my choice... I fell behind in payments due to work hours decreasing. I was made an appointment with a relationship manager. He never called at the scheduled time. I called and was put on hold six times. I was offered a repayment plan. I then had to repeat the same thing three different times to a rep who spoke broken English. I just want to keep my house and I don't feel confident at all that this so called resolution will allow me to do this.

Cannot login online to pay my bill! Has been going on for 6 months now. I have to call them with a payment and they want to charge me. I tell them no....that's not going to happen since it's their fault I can't pay online. How in the world can this company remain in business if they can't function???? My account also showing I owe an extra $500.00, but it's not for late charges as I haven't been late and no one knows what this is for. Needless to say I'm not paying it. It has been on my account ever since Ocwen took over GMAC.

I have been in my house for 16 years. Lost my job and started getting behind. After working with Ocwen almost daily I have officially lost my house today. They have given me false information to me time and time again all the way up till 30 minutes before the auction. I called three times this morning and got three different answers. First call said a 30-day extension WAS granted. 2nd call.. a 30-day extension was requested but no answer back yet. 3rd call... the 30-day extension was denied yesterday. All three calls were within an hour and a half time period. Do not believe what they say. Get it in writing if you can.

I am on a bi-weekly payment plan with Ocwen for my house loan. This way, I make 26 payments a year and the last two payments are supposed to fully go towards principal. However, Ocwen does not automatically do this and, unless you continuously check your balance and call them, they deduct interest from those payments just like regular payments! So you end up paying unnecessary interest to Ocwen every year. Even when you call them (which I have done a couple of times) they do not correct it immediately. In my last experience, "after one business day" has not happened after 15 days. It's very hard to believe that they cannot identify this automatically.

I have my insurance and taxes escrowed into my monthly payment. My homeowners insurance was cancelled in November for non payment. I had to drive 40 miles to the insurance office as well as come up with $350 before christmas, pay late fee penalties and a higher rate for the year so I could be reinstated because no one else would insure me because I was cancelled due to non payment.

My loan was sold to and is now serviced by Ocwen without my permission. I am a disabled retired veteran and refinanced under the VA loan modification program. At the time of my refinancing, I ask if my mortgage would be sold and was told it would not. Yesterday I was in the process of having my taxes prepared only to find out that the W-2 I received from Ocwen only covers one-fourth of the year the last quarter. I tried to call them to get the information required to complete my taxes only to find out that not only did the W-2 not cover the full year, it also has the wrong Social Security number on it. When I asked about my W-2, the agent refused to talk to me because my Social Security number did not match what was on the W-2 so my husband who is also listed on the W-2 talked with the agent and verified that this was indeed me.

In July 2014 Ocwen foreclosed on our home for no justifiable reason even after we sent them the 2500 dollars they demanded. We had no idea why we owed this money but in order to keep our home we paid it. They foreclosed anyway. Is there anything that can be done?

A couple years ago. I went through a hard financial time. First off they advised me to do a mortgage adjustment. Which was the worst experience of my life. I almost lost my house just following their instructions. I did manage to get everything fixed and taken care of. But, I planned on leaving PHH as soon as I could. I knew I needed one year without missing any payments. I set myself up with the automatic biweekly payments. They take the money directly from my checking. It has been almost a year and a half now.

In November, I got notice from my homeowner's insurance I was going to be cancelled because they didn't get payment. I called Ocwen, they told me I wasn't escrowed for insurance. After 4 days of talking to several people, they told me I was coded wrong and they would fix it. They did pay but it was late, and the wrong amount even though my insurance co. sent bill two times. They paid 250.00 too much. I got refund from insurance then Ocwen paid it a second time again the wrong amount.

The poor training out of country representatives from Ocwen took my house in foreclosure. In month and half my amount due went up from $3500.00 to $7200.00. Been $1143.00/month and I only was late 3 payment. Unreachable amount in short time. After Jan 2013 my last payment made it to Ocwen. I call then in April 26- late in 3 payment cause I was force to do major repair in heat unit.

I have insurance claim pending. My house flooded from a leak in restroom second floor. Homeowners of America sent me a check for damage and I sent signed check to Ocwen which I was told over a month ago they were going to send me a check after they deposit it. Well, after several calls for status I got lied to, yes it's on way one or two days, blah blah blah! Ocwen insurance lose customer service in India, has the worst customer service. They give no details or information on steps to do and will not send you necessary forms!!! I just received my insurance documents today 2-12-14 by email. Mind you my house flooded before Christmas 2014!!

I have a loan with Ocwen and when my payment does not reach them in 5 days which you have until the 16th of the month. They call me 3 or 4 times a day every day. I would like to know If I can file a harassment charge against them.

They have been giving me the run-around for 5 months. You can't seem to get in touch with them because when you try it only pushes your telephonic meeting further back. They keep losing documents. I have faxed my documents several times and their accounting is atrocious. I don't seem to get anywhere with them. I try to send them emails but they come back undelivered.

This is the worst company I have ever had to deal with. Trying to do a modification with them and they said the only deal they can offer me has a balloon payment. I have never been through this and am scared to death. I feel I have no other choice. I have been ill and out of work for 4 years and only my husband's income. I feel I need to do this because I can not come up with the amount I am behind. Customer service is terrible when you call them. You can not understand them. I also send a payment in on jan 14 for a reinstatement of a second loan and they never processed the payment.

I have been struggling with this company for years after my loan was sold to them. Never had a problem before Ocwen. I recently divorced and got a couple of months behind on my mortgage. I did attempt to catch up by sending extra payments and they were returned with letters simply stating that they wanted the full amount owed and nothing else. I started modification process in OCTOBER 2014 after they refused any payments from me. Kept getting letters stating they needed certain documents from me that I had already sent, and then would get another letter a week later.

They said they would get a harp loan last year. Gave them all the info. Now they want to repo my home. Can't the fed gov do something. For the last 3 years it has been a very bad, can't seem to talk to anyone that speaks English or even in this country. They should be closed for ripping off all the American people. If you got them, lose them if you can.

OCWEN is a terrible company. I've been trying to remove the mortgage PMI for nearly 5 months and unable to do so. They keep giving me bogus reasons not to move forward with the review. 1) they said I used a non qualified appraiser. Come on. I used their recommended appraiser service PCV Murcor to appraise my house. 2) they said they could not find the appraisal for 2 months. PCV Murcor confirmed they faxed it in and verbally confirmed with OCWEN rep that they received the fax. 3) They then reviewed the old appraisal in 2013 and said not enough equity. 4) They then said the LTV is not enough. Come on. I spent over 70k fixed up the house which was appraised at 560k while the loan amount is 398k. 5) I keep wasting my time to call them and finally talk to their so called manager from the "Research department" to review the case.

So...I am having the exact same problems as everyone else. Prior GMAC loan sold to another company and "serviced" by Ocwen. I have made bi-weekly payments on my house for 10 years, ALWAYS staying ahead on my payments. Since Ocwen took over, I have had to call every other month to fix my mortgage payment and not be past due on it. They ALWAYS apply one payment all towards principal, and don't count it towards my payment for the next month. I didn't have this problem a year ago when it was serviced by MIC.

I too have had all the same problems with Ocwen. This started for me in 2009. I have jumped through all their hoops with proof that all my payments were made to Litton Loan and they still insisted that I pay them $15,000. I really thought they would look at my bank statements and life would go on. Boy was I wrong! I have paid on my mortgage for 26 years on a 30 year loan and on January 5, 2015 they sold it to an investor. What can we do as a group of people to hold them responsible for their illegal practices?

I am a veteran, recently separated from the military. I filed for mortgage rate adjustment due to my lower income. Oh yea, I filed this nearly six months ago. This is how you waste your time.

For 2+ years I have tried to get access to my mortgage info by phone and I'm told my name is not on the mortgage. I bought the house; I make the payments via bank draft but my name isn't in the mortgage!?!? How insane is that?!?

Our mortgage was sold by GMAC to OCWEN several years ago. We've owned our condominium for over ten years with 0 late payments. OCWEN sent us two letters stating that the Association's Insurance policy expired 9/15/2014 and that unless we send proof that we have hazard insurance on our condo, they will buy hazard insurance FOR us and bill us hundreds of dollars for their pricey insurance. From what I've read on this website, this is a major case of fraud. We are going to try and refinance but OCWEN is awful.

My loan was serviced by Ocwen without my permission, as banks are allowed to do, and right away, I started having problems: I pay 3 payments at a time due to being on the road for a living. This was never a problem with IndyMac bank. However, even with instructions on the payment coupon, every payment goes first to interest of the first month, and all the rest goes to principal, and then I would owe them another payment the following month, which I am not able to do since I am on the road and can't bank. Then I am required to call customer "no-service" and talk for a half hour with somebody from India who I have to tell the whole story to, and then they fix the problem "permanently" by adding notes to my account info.

I asked Ocwen last July 2014 to approve a short sale. My realtor and I had worked months to find a buyer for the house and once we had a buyer and a backup buyer we assumed our short sale would be approved. Unlike others, I have severe health issues that are keeping me from keeping my home. Seems like I did everything right. I love my home and when I found out I could no longer take care of it, it was important that my home be gently passed down to someone who could take care of her. Well...Ocwen has "lost my paperwork" 3 times. They have declined a modification, insisting I have enough money to pay my mortgage (I never said I was poor).

First, my heart goes out to all of you whose comments were posted before mine. I, too am a victim of the October 2014 GMAC collapse and sale to OCWEN. They never paid my Homeowners policy in Nov 14 causing it to be charged to me. Multiple calls, multiple rude foreigners and tonight I get a call saying it's all fixed and will never happen again. As if I trust that! To date I have dinged them every day on their "customer satisfaction" survey on the website; filed a complaint with the BBB, Consumer Affairs and I WILL be talking to Navy Legal and the Veterans Administration. Next, I'm calling the local television problem solvers. My friends...MAKE NOISE! Every day! There's power in numbers, and the number of people being screwed by OCWEN seems to increase daily.

Ocwen Financial held the mortgage on our home that we sold and closed on Oct. 4, 2014. Today is Feb. 5th, 2015. They still have not refunded our tax escrow account funds. (Around $15,000.) Every time I call I get these poor ppl they have working for them in a call center in India. All they say is that they forwarded the request to the "escrow department" which we are resuming is in Florida where these crooks live. No one calls you back. No one tells you what is going on. These ppl are the worst. They are thieves.

Like most others here my mortgage was taken over from GMAC. I've never had any problems with them until now, when in addition to my annual statement for taxes and interest, I've received a Cancellation of Debt form 1099-C in the amount of $752.14. When I called to find out what that was about they could find no record of the form being created or sent to the IRS. Since I've had the mortgage for 11 years and have never made a late payment, I'm not sure what debt they've forgiven. Since my understanding is that these 1099-C forms are actually considered income, I'm more than a little upset about this. Did they just randomly pull my name and issue this form for some weird amount? Who knows...but they said fax the form in and they'll get back to me in 15 days.

The WORST mortgage company EVER!!! I bought my home back in 2007 and went through three mortgage companies without a problem. Was able to get a loan modification through AHMSI and still never had a problem. Then my loan was transferred to Ocwen. Let the fun begin!!!

In December of 2014, during an annual review of my Hazard Insurance, I modified my policy which dropped my insurance premium by $1,400.00. My insurance company notified PHH of the decrease in premium payment due for the upcoming year. However, PHH ignored this information and sent my insurance carrier a check which included the $1,400.00 overpayment.

Was contacted by someone from a social network that my mail was sent to their address. When ask who it was from I was told... wait for it.... you guessed right "Ocwen". When contacting Ocwen about this I was informed their records show I changed my address and phone number... which I never did. This is just one of a hundred problems we have had with this so called company!! I feel this is just one of their ways to get us to fall behind...

This company has held our homeowners insurance payment twice. How is this legal? That money is in escrow, and should be mandated that it is automatically deducted and not put in the hands of a shady company. Awful customer service. Investigate please.

This company in no way deserves One Star: unfriendly, unresponsive, incompetent, ignorant and unprofessional.

With financial trouble we all face and trying to save our homes, it's hard to believe that your mortgage company refuses to work with you and or find other loop holes to deny your applications 5 times and still encourage you to re-apply. We fell behind on our home owner's tax 3 years ago due to bankruptcy. Our mortgage company PHH decided to add the tax on monthly basis based on 3 years, which made our mortgage $800 more than we can afford until 2016. THANKS! While trying to feed our kids cup o noodle soup. With other financial obligations we have credit cards, utilities, doctor bills etc we fell almost 3 months behind. PHH doesn't care, they said I needed to come up with $5000 in order to not go through with the foreclosure. So here I went borrowing from everyone not knowing how I can repay just so my family and I do not end up on the Street. I am hoping to be able to catch up and refinance through another lender in near future if God is willing. PHH has been my nightmare.

I have had the worst experience with ocwen that words can't describe. I work for an insurance company and I do homeowners and every time I have to ask for payment ocwen gives me the run around. I have had 3 policies cancelled on me because of lack of experience from the people you send us to in India or wherever. They don't speak the english language correct. Your service sucks and it's the worst bank to work for. I will report you to the credit bureau for the ** job you do. Awful customer service.

I am a 78 years old woman who bought a house with my son-in-law. We original had a loan with Saxon Mortgage and was able to refinance our loan with a lower rate. We were so happy our loan payments were going to be lower to an amount we could actually afford. They quickly ended because as soon as we refinance our loan was transferred to Ocwen of course without our knowledge. We didn't receive any letter of the transfer just that we now have to pay Ocwen the money. Well the first three months were ok but then Ocwen kept going up on our mortgage! We are back to our original loan payments before we refinance. This is crazy!

My loan was transferred to them from Chase 2 years ago. This past September, Ocwen transferred the loan to SPS servicing. I spent 3 days on the phone dealing with people in a foreign call center. Nobody understood what a 1098 Mortgage Interest statement was. The reps kept reading off of a "script" At one point, they said: "Your loan has been transferred, after Sept 14 2014, please don't send additional payments to Ocwen."

I was notified in 12/01/2015 my insurance policy was going to be cancelled on 12/20/2014 if the policy payment was not received on time. OCWEN Loan Serving, through erroneous information, sent me a letter on 12/3/2014 that my current policy was going to be cancelled and I needed to get a new one, or they would provide one at a higher rate for me. My Insurance Agent Sherrie ** of Capa Agency interceded and corrected the error at Rutgers Casualty Insurance Company (American European Insurance Group), and we both immediately contacted OCWEN Insurance Division at the given telephone number, 866 317-7661.

I been trying for almost a year to modify my mortgage. I been dealing with customer service for about a year, and it seems like no one knows what the heck is going on is sooo Frustrated. They asked me several times to send documents and every time I send them, apparently they always seem to miss one more document and one more document and no matter how many times you send them even if you have proof that it all went through, they will still tell you they don't have them.

I hope never to have to deal with this company ever again. They are the worst. You can not speak to anybody from the US. Just employees out of the country. Very frustrating.

Was sold out to Ocwen from GMAC originally. November 2015 started getting letters that I didn't have a flood policy, which is escrowed... and confirmed paid by escrow in June. Policy runs June to June. Notified Ocwen, spoke with Najib (of course) and he noted the error. I uploaded my declarations page to the website as suggested. January 2015, received a 2nd notice of no flood insurance with the "threat" that they shall purchase insurance if I don't have it, "please provide declarations page." Called again, got Mohammed on the phone in India, because this is were it's outsourced to.... of course India doesn't know about flood insurance... they don't have floods! Anyhow, I explain it all to him again, he checks my file, sees I've called before, no declarations page... he calls my agent while I'm on hold, speaks with them, says they will fax declarations page. We finish our call, my agent calls me to confirm they have faxed the document.

In the fourteen years I have had my mortgage with PHH mortgage. I have been unemployed 2 times. I have tried to communicate with these people in several ways, including Mail, Email and phone. No good thing has come from either. They continue to charge fees to my account that I don't even know why. On months I was current they still charge late fees. I refuse to pay these fees without an explanation. I continue to pay regular payments. I have even tried for a HAMP modification and boy was that a joke. After three whole months of sending my life history they tell me there's nothing they can do because I am current on my loan. But they continue to charge late fees. I have read many horror stories about this company on the web. When is something going to be done and how much money have these people taken from innocent clients who's mortgage was not with these people to start with?

I was a self-employed proprietor who rented a house to tenants from 2008 to 2014. I was also employed as a sales representative at a shoe store from 2001 to 2010, but was laid-off due to no more full time positions. My unemployment benefits had run out in 2012. So that's when I started falling behind on my mortgage. At this time, I was only receiving rental income which was sporadic, not what my tenant was supposed to pay me. My original mortgage company was Bank of America, but I was switched to Ocwen but not by choice.

In September I refinance my home which was due to wire funds on 3 October. Which Ocwen decided to take payment out of my account on 5, while they already had received the payoff and said they didn't receive it until the 10 Oct where they said payoff was wrong needed more and still cashed it and uses some of the escrow to pay balance but did conf call showing they had funds and I'm still waiting to receive my money they took out. If all possible use someone else.

This company isn't worth spitting on! Company is not based on helping when in a bind, just out to ruin your credit. Husband recently retired from Military his VA or pension check will not start till March. When we called to see what options we had, they said there was nothing, that we could refinance. I am forced to take on another bill to keep this company from attacking my credit and will then refinance, but not with this company.

I bought my home in June 2006 and it has been sold to various mortgage companies over time. The most recent, sadly, was Ocwen. I experienced a severe reversal in income and applied for a loan modification, which was approved as an “unemployment forbearance” for 12 months. I was advised that I could reapply for another modification. I completed all required documentation, submitted it all and was denied. I had to call THEM to find this out because they told me they are not allowed to call customers without a scheduled appointment and cannot e-mail a response to a customer's e-mail.

Ocwen Loan Co. escrow out my homeowners insurance and never paid them. I paid homeowners out of pocket so I did not lose my insurance. Wrote several letters to them by certified mail and regulations mail and fax, still can't get a response. Also asked them to take homeowners out of escrow and recalculate new mortgage payment, still no response. Am at my last rope with them, not sure if I should contact an attorney or not. This is by far the worst company I ever had to deal with. They told me a check was sent, my insurance agent called them too. They never received it. They were supposed to stop payment and resubmit a new check, never did.

In September 2014, an all-cash offer was made on a property mortgaged with PHH Mortgage in North Vernon, Indiana. This (short sale) offer has been pending over four months and we cannot get any answers from the seller or his agents because they cannot get any answers from PHH. A local title company advised the property was posted for foreclosure at the Jennings County courthouse on Jan. 12, 2015. Other complainants in this thread stated PHH went ahead and foreclosed on them while allegedly they were in the midst of loan-modifications/workouts. It further appears that post-foreclosure, over time, PHH conveys foreclosed properties to an auction company for disposal but this process could take months. We were told the day we first toured the property with our realtor that PHH had changed the door locks the day before we looked at the house. (Is that legal?)

I am so angry that I can't even write this review. Like another customer, we had GMAC and never had a problem. Sold to Ocwen and nothing but one flipping problem after another. These guys are thieves. Why are they allowed to operate as a business. I am at a total loss of words.

Five months ago our flood insurance charged too much from our escrow. The mistake caused an escrow shortage and a higher monthly payment. The flood insurance attempted to refund the amount to Ocwen but after several weeks of claiming the check wasn't received... a stop was put on the check. The refund was then sent directly to me. I then mailed a personal check certified mail. The check was confirmed delivered 5 weeks ago and once again they claim it wasn't received. They instruct me to call every 3-5 days to get the same run around.

I have been in contact with Ocwen for 3 months. Still no one can find my file. They will not foreclose on my property. I have no reason why.

I have also requested a ledger of my escrow payments prior to merger with GMAC because I believe that those payments were applied incorrectly, disappeared, or who knows?? Had made payments for 2 years and then all of a sudden I got notice that my payments were going up due to my escrow being short. My taxes didn't change and my homeowners insurance went up slightly ($100) but somehow I was $800 short (all of my extra escrow and escrow to make my next tax payment was gone). Again, like I said I requested details of my escrows payments and distributions 3 times, spent hours each time explaining what I was after. Was finally sent escrow information from April on twice which I am able to see online and does me no good. When we could still log into GMAC, I should have printed it all off but had no idea what pain lied ahead.

Ocwen mortgage co will not pay me the surplus in my escrow account from last year. I have called, spoke to them on several occasions. They agree each time I call. I have a surplus and will perform another escrow analysis. Each time however, nothing is done. Please help me!

To give them one star is over rating them. GMAC to Ocwen, late insurance payments. Extra payment on loan took 9 months to show. What a bunch of incompetent things. Using humans is an over rating also. Something smells fishy with this company. I guess that’s why they were kicked out of Calif.

I was prematurely locked out of my house pre-foreclosure with another bank. This bank intern canceled my foreclosure and sold off my loan to PHH. I have made numerous calls to PHH trying to get a hold of somebody to find out what's going on with my house. You get nothing but the runaround. Nobody knows what you're talking about. They give you phone numbers that don't work. I'm told they can't help me because I don't have an account number. I don't have an account number because I was never notified that my loan was sold off to PHH.

My mother mails her mortgage payment to Ocwen every month. In January 2015, Ocwen wrote her a letter claiming the payment had not arrived. She immediately contacted them (the letter arrived after business hours) the very next day & spoke with heavy accented man whom identified himself as Nithin. He confirmed the payment had not been received & suggested she pay $19.50 to make an electronic payment. My mother agreed, the payment was made & she was provided a confirmation number. Nithin then suggested she contact her bank & place a 'stop payment' on the check & promised Ocwen would not attempt to present the check for payment as she'd now paid her January 2015 payment.

I have had my mortgage for almost 25 yrs. My payment has always been on the 1st of the month with approximately 14 days after that to pay w/o a late charge. The terms of payment, even when online service came into being, remained the same. There was no fees or late charges at all until the 16th... Ocwen takes over my mortgage and I go to pay it online on the 15th, like I sometimes do and they want to charge me 10-12,00 dollars, because it's 10 days (business) past the due date. I spoke with a representative and she said, well that's Ocwen policy. NEVER, NEVER did this ever occur with GMAC. Also, everyone knows this is tax time... by the 15th of the month, I'm sure everyone had their GMAC 1098, Ocwen is mailing their's out by the 31st... go figure. I am not going to like these people!

I was a former GMAC customer and enjoyed doing business with them. Now that my loan was sold to OCWEN I have experienced the worst Customer Service, honestly it's been one headache after another. I spent 3 hours on the phone after I paid using their required Western Union Speed Pay and the payment was completed successfully and was made within my grace period. Even though I made the payment, OCWEN claimed I never did. I was hit with a late charge and I was forced to speak to rep who refused to answer my questions and continued to repeat himself and read off of a script. Three hours of my life gone and then the rep had the nerve to "disconnect" the phone call.

Okay, I read another post on here about paying the mortgage. I too had a problem with them not taking the money out and it seemed as if they were trying to make the payment late. I was also told to make my payments on the 15th of the previous month to go towards the following month's payment. I originally was placed with them from a company called Aegis. They have been trying to work with me but it is not in a timely manner or they put me off onto many people and I don't know what is going on from one point to the next. I want to keep my home. I have to. But there needs to be more of a professionalism in their business practices.

I had forgotten to pay my mortgage two days after its due date of the first of the month, then made the payment online. Nonetheless, I received a collections call on the third day. I have a very high credit rating, the account was not beyond the date where it would have been considered late, so it was hard for me to understand why collections was calling me. During the conversation I explained that I had paid online. The woman told me that she could not see that a payment had been made. Fortunately, she accepted my explanation. There is no reason for Ocwen to make a collections call when the account is not past due.

This company has been a burden for the past 2-3 years. Not applying payments correctly, losing information regarding Insurance CO., not keeping accurate phone information, and now refusing payment, and putting me in further default.

Please do not do business with this company. No matter how hard you try to pay this loan off, Ocwen will find a way to add to your mortgage payment and keep you in their hell hole. My major issues is with the escrow account which always seems to have a shortage, despite the fact that I pay bi -weekly and $149 extra per month! I was paying my homeowners' insurance separately, somehow, Ocwen paid without my permission and added to my escrow. After several letters to the escrow department, of course they never received, they continued to bill my escrow for homeowner's insurance. My total taxes are approximately $8900 per year, Ocwen insist that the total tax disbursement were over $10,000 even though I get a copy of the taxes!

Ocwen is by far the worst company I've ever dealt with. I had to argue for four months to get a refund of my homeowners insurance because Ocwen didn't pay like my previous mortgage companies did although they never lowered my monthly payments. And apparently keeping records of statements is not a concern. Only records available are for 4 months. How is that even legal? If I had a choice I'd rather take a loan from the devil.

My original mortgage holder went bankrupt and was taken over for awhile by the FDIC. Sometime ago, this mortgage loan was either sold to Ocwen loan servicing or bought by Ocwen loan servicing. I have always had my mortgage payment and my taxes included in my payment to the mortgage holder. Never been late with a payment. Well, since Ocwen took over, my school and town taxes are not being paid in a timely fashion, accruing interest and penalty charges. They are now not paying the taxes at all. My school tax was due Oct. 2014. It is now mid Jan. 2015 and they still have not paid this.

I am licensed insurance agent. When our homeowner insurance policies come up to be renewed, some are billed to mortgage companies. While no mortgage company is easy to work with in this aspect, Ocwen is by far the absolute worst. I have an account that actually cancelled for non-payment because Ocwen was unable to get their data together. It took several calls back and forth for almost two months to actually get payment. A word to the wise... if your loan is sold to Ocwen for servicing, run!

All I want to do is warn everyone that is with Ocwen to keep your eyes on your insurance if it is included in your mortgage. Mine was not paid by Ocwen and before I was aware my insurance company sent a letter stating it was canceling for non payment.... Long story short I now have forced insurance because I need a roof and can't be insured until I get it fixed. My deductible is $6600.00... Where do I sign up for the lawsuit against Ocwen........ fed up.

We made our scheduled mortgage payments to Ocwen in November, 2014. We have bank statements and transaction records proving the payments. Ocwen insists it didn't receive the payments and is now delaying an investigation. We have been charged late fees and have been reported to the credit bureaus. Only after filing a formal complaint to the Consumer Financial Protection Bureau did Ocwen begin to take this seriously. Ocwen's so-called "Office of the Consumer Ombudsman" keeps sending me letters (3 to date) with a new goal date for the resolution. I've tried many times to contact that office, and nobody answers and nobody calls back. Ocwen's "contact us" link on its website doesn't work either.

Raise my mortgage, 1400.00 more a month. We can't pay this mortgage. It's making us to lose our home. We want to refinance. We can't because our credit score because of the mortgage being so high... Don't know what to do. I'm also writing my mayor-governor to see what my rights are...

So, I check my account monthly. I've paid monthly. Suddenly, I log in today and it says I owe $700+. When I call, the automated system says my last payment of $250 was made on Dec 20th. However, when I look at the statement, there is NO $250 payment indicated. The payment is MORE than $250. Now, they are showing my account as delinquent. When I logged in to pay bills around Dec 31/Jan 1, the amount due was showing as $0 so I did not make a payment. So, I pulled my full statement. It only shows payments... no charges. How can one analyze it? They obviously do not want you to!

I was unlucky enough to inherit Ocwen through GMAC's collapse 2+ years ago. Since day one of transition, I have been littered with billing issues that seem to be deliberately engineered. It appears as though they create problems so that they can tack on additional fees. I have not missed payments and I'm already been hit with close to $500 in additional fees. Don't bother wasting time trying to fix anything; the second you think you've solved these mysteries, a new problem appears. I have $1800 sitting in an account they call un-applied/suspense and I cannot apply it to anything. Ocwen, incompetence is not an excuse.

I am a Realtor trying to negotiate a short sale on behalf of my client. I have sent over the 3rd Party Authorization that is specific to Ocwen twice now. I called in again today to find out what Ocwen needs to consider an offer I have received on my client's property. After sitting on Hold for nearly an hour, I finally reach a person who first claims they don't have my form and then proceeds to tell me they have it but there is something wrong with it. I ask what is wrong (since I filled it out exactly as they instructed) and she says she can't tell me what is wrong but to simply send a new one. I tell her if I send her a new one it would look exactly like the one she has and we would end up going around and around and around in circles because I HAVE NO IDEA WHAT IS WRONG WITH THE FORM!!! Very very frustrated!!!!

Ocwen took over servicing our mo. mortage to freedom mortgage on about Oct.1, 2014. Wife and I paid twice/month with $75.00 /mo. Add'l principal, all was well. Foreign-speaking Ocwen Service Reps who had no schooling when I asked, said, since our 2nd half of payment came post 15th month, that our pmt. was overdue-applied late fee charges. Add'l principal went either n2 interest, or a "suspense" account. (Tried changing to 1 pmt/mo. Didn't work.). Ocwen changed name @ r Bank of America acct. And w/d 1 1/2 times mo. amt. In spite of us cancelling everything. Ocwen had our routing number and called themselves something like "real America". We have complained to BBB, CPC, County Prosecutor, ok. State atty. Gen. & Criminal atty. Since Ocwen changes their name, cancels their website, we will have to cancel bank acct. And of course applying to another loan co.

I was behind on payments 90 days, I had half the money they said they needed all and that I should try for a modification so I did... Like 4 or 5 times DENIED EVERY TIME.. Now in 6 month I cannot get help from anywhere.. Credit is ** up and these people wont help... Asked for a repayment plan DENIED for that as well. They even told me they would not take the house back in deed-in-lieu... What to do???? I cannot be without a roof--single mom, 2 children... So I left the house, found an apt. I have told them this and they still haven't started the foreclosure process even though I was threatened!!!! with foreclosure. Also like everyone else my mortgage was transferred to them from GMAC....

We had a double wide trailer that was financed. The mortgage was bought by Ocwen and shortly after we paid it off. We had no problems whatsoever getting the correct payoff and no problems processing the payment through our bank. We received a letter from Ocwen stating they had indeed got the correct payoff and the loan was paid off but we have waited 10 months now for our title which in the case of a mobile home is more like a car title than a site built house on a foundation sold with land. I have been unable to reach anyone who speaks English well. When I ask to speak to someone else like a supervisor or someone in the United States or in another department they tell me there is no one else. They blame the delay on my city, county, or state I live in but I have got car titles in days after paying them off.

I have a mortgage with PHH Mortgage in Mt Laurel NJ and I am in the process of paying it off (with another lower interest loan). So I send my cashier's check via certified mail to the prescribed address (above) on Dec 24, 2014. A week goes by and I notice my account still has a $36,***.** balance so it is not paid off as I would expect. In the meantime, I have made several calls (and beware-the calls go to the Philippines) they say they have no record of receiving my check. I finally get the people at Mt Laurel, NJ and they also do not see my check. Meanwhile, I am very concerned and have initiated communications with the Senator, Filed a complaint with the Attorney General, and also the New York State Dept. of Financial Services, and attempted to stop payment on Jan 16, 2015 (yes-it's been two weeks with no sign of my payment) and yes- we find the check was cashed by someone.

In the process, Ocwen took over the loan and then all hell broke loose, but I took on a new job that paid better and worked all the over time I could to pay my bills to get my credit score back in line and was able for a refi. But the interest was still high but I was able to swing it with overtime.

We also had GMAC as our mortgage when we purchased our home and it was sold to Ocwen 1 year later. 2 years dealing with Ocwen now and I find it to be the most shady practices of the 4 mortgages I have been through. Their website is a joke, it doesn't even work right half the time. They call you and stalk you within the grace period of paying your mortgage. They cheat you of late fees that you do NOT owe.

I try for a loan modification three times and they keep telling my wife and I we are not in default even though we are 70 days late. He said we must be 80. The reason for them to work with me it so we don't fall behind any more. I am on disability. Thank you.

It all started in 2009 when Ocwen increased my mortgage payment to double. I was told that it was a mistake and that it would get adjusted but it took almost 2 years of me calling everyday to get it finally fixed. Now in 2015 they changed my rate from fixed to adjustable and again my payment doubled and they now tell me that I need to refinance. I'm also fighting with them because of my home insurance. Ocwen sent a bulk check to my insurance agent with the wrong policy numbers and this has been going on for months. Now my insurance is terminated and Ocwen wants to stick me with a new insurance that is double in price. Can't believe that the United States government does not do anything to these people.

Dealing with Ocwen Loan for my mortgages has been a nightmare. They hire people from India that I can't understand who make terrible mistakes. I own two homes and both unfortunately are with Ocwen. For one of my mortgages, they decide on their own to stop escrowing my insurance with my mortgage. You can only imagine to my surprise that my homeowners insurance dropped me for non-payment when it had been escrowed for 10 years. Now I'm dealing with the claims department in Mumbai India who I do not understand. It has been a nightmare!!!!!!!

With everything I'm readin, there should be a class action suit against Ocwen! My experience is very similar. First off when they bought my loan I was notified that nothing would change and that my loan agreements would remain the same. The 1st month I get a notice saying I'm more than 90 days past due and that I must modify my loan or face foreclosure?! (I'm convinced they get government kick backs for modifications) My payments had always been auto withdrawal and I'd had more than 5 years of one time payment!

This company took over my loan - I have had nothing but problems. Long story short, there is no communication between any departments. I was in a court monitored mediation program, I was told to submit modification package for a VA HAMP modification. I did and was denied because they don't honor VA HAMP. Strike 1. Next time told to submit traditional modification. Denied...strike 2. (The over $4000.00 a month money I make didn't qualify) Every reason I was told was because of investor agreements. When dealing with OCWENs lawyers in court even the judge stated "why not?" when asked about honoring my income.

Approximately 3 years ago, my mortgage servicer was changed from Saxon Mortgage to Ocwen. This happened immediately after I was approved for a HAMP. I completed my trial payment period with Saxon and then my loan was transferred over to Ocwen. I also made my next payment, post trial period, to Saxon. Saxon reported to Ocwen that I had made my trial period but did not show the next payment. I proved to Ocwen that the payment had been made but they claim the payment was supposed to go to them not Saxon so I was a payment late. For three years, they have attacked my credit rating.

My ex got the property in the divorce and it was understood he would refinance the loan, pay me my share of the home, and get my name off the loan. He has never done that so I contacted the loan servicer, Ocwen. They told me I could apply for a DIL since I am still on the deed. I applied over 2 years ago and sent all the required documents. I added my mother for them to talk to because the summer of 2013 I went overseas. During that time, my then "relationship manager" called my mother and told her I had been approved and for us to watch for an email for me to agree to the terms. I waited and waited but no email, so once I got back to the US I called Ocwen.

So my loan was bought out from GMAC to Ocwen in 2012. Right before they did this I had a remod done with GMAC. I pd it every month. Then Ocwen took over (apparently) then I started receiving letters I was behind. Called to get straightened out - of course they tell me that they never received two of my payment. (I made the payment thru moneygram.) They say they never received them. So I had to go around and find where I paid it and they still gave me the run around. Then In Oct 2013 I get a letter stating that I need to make two payments or I’m in default and they will start foreclosure. I did not have money for two payments so I did not make the payments. I get letters stating that I have not made a payment since May 2013. After the letter stating I had to make two payments I have not made a payment since. I have however tried to get a modification. I faxed all the paper work and of course got denied within two weeks of them getting said paperwork.

Ocwen, as a loan servicing company is not even worthy to be called a joke. Customer service is no service at all. Trying to get my insurance removed from escrow and get a straight answer as to what my new payment amount is. Sent letters to escrow and insurance dept's at Ocwen plainly stating to have my escrow balance sent to me at my home address. This money was to be used to cover my wind/hail and named storm insurance, which is a separate policy because I live in a coastal area. Instead, they sent my escrow balance plus an additional amount to my homeowner's insurance company and now I am not covered for named storm damage. This is typical of the kind service that I have encountered with ocwen since they acquired my acct. several years back. They have cost me money and missed time from work having to straighten out their inefficiency!! Worst company I have ever had to deal with!!!

I've been trying for 3.5 months without success to switch my hazard insurance on my home mortgage. Old policy was canceled on 9/30/2014 but as of 1/13/2015, the new policy has yet to be paid for. To add insult to injury, a new escrow analysis was performed in December 2014 that included both the new policy as well as the old policy. This incorrect addition of the old policy raised my estimated mortgage payment by about 20%. Ocwen has been contacted numerous times by phone, fax and certified mail and has still managed to not correct their errors.

Ocwen Sent a threatening letter telling us they were going to purchase flood insurance for us when we already had a flood policy in place. Estimated the cost at almost $8,000 yearly premium! Our flood insurance premium is $437 a year which OCWEN paid from our escrow account already (after several calls from me and my insurance representative)! According to OCWEN this system glitch has been fixed now. We shall see. Not impressed with, nor do I trust this company.

My loan was taken over by OCWEN from GMAC. We never had a problem with GMAC. Everything was fine for about a year, then I get a letter in the mail saying my account was being taken over by Nationwide. I had not been late nor missed a payment. They wouldn't LET me make a payment. I called multiple times to make a payment and they would tell me that my account was in the process of being "transferred" and I would receive instructions on how to make my payments.

Okay, my wife's mother, who has Alzheimer's and is completely incontinent, was in a care facility. Last April the facility was completely flooded. My wife brought her mom home. Imagine what load that put on her. This corresponded with a renewal of our insurance policy which somehow my wife overlooked in the frenzy. OCWEN then placed forced insurance. The next month my wife got a mortgage statement showing that our mortgage had gone from $1500 per month to $4153 per month. She was confused and didn't know why the amount had gone up so much.

Too much to mention and believe every word from all the complaints here, even more! This company has caused me and my family, so much mental anguish & stress. They learn more tricks every month to cause you SEVERE financial hardship by their means of business & continue to lie, cheat and steal from hardworking families! Please advise attorney to contact or advise what I can do to stop them! Ocwen & its associates are the worst mortgage company EVER!

I, also like many others, was with GMAC. Ever since then I get harassing letters as to proof of flood and homeowners insurance which I have always had, and it revolves every year, somehow they lose the declaration pages or that I even have insurance and they try to sell me their insurance. This is every 4-6 months. I will send it in and then they lose it again. My insurance carrier Nationwide has also had problems with Ocwen. Ocwen always claims they never get the insurance updates. However, Nationwide does not have problems with any other mortgage company. Today I get a letter that my national flood insurance has a discrepancy on it. It's the same flood policy for 9 years. Go figure.

As all of us, my loan was taken over from GMAC. I send two separate checks (as always for many years.) I noticed that I was being charged late fees. I tried to call but as all of us, hard to understand and a few rude people. I then realized they randomly cashed my checks for less than I sent in. I tried to call many times, and since they submit them electronically they were "sending me to research to look into this".

The loan w/ this company is the most confusing that I have ever done any business with.

The State of North Carolina Attorney General's office was wonderful. They jumped right on this and wrote an official letter to OCWEN. OCWEN gave me the data that I needed within two weeks. I then had all the data necessary to pay off my home mortgage.

I did a refi on my home in 2005 with Option One. American Home Mortgage took over my loan in 2007. AHMSI called me constantly on my cell, at my business, at home always saying I was behind. I never was. I started making two payments a month. In April 2010 I audited AHMSI. My CPA found $28,000 was not applied to principal or interest but eaten up in illegal fees, late charges or held in "suspense". Ocwen is criminal. They are guilty of RICO.

We were behind with our monthly payments. When we were able to get caught up I tried to make a payment through money gram. Because of a system problem the payment did not go through. Money gram never accepted my payment. (A letter from Ocwen confirming that money gram did not collect my payment was even sent to me.) The following Monday I went to our bank and sent a bank check. I have a receipt. I have documentation that Ocwen received the payment. We have been current since. Confirmation numbers for each payment.

We bought our home in 2006. We went to home counseling with NHS of SI. The loan was originally through HSBC. We didn't really have any issues with them and were paying on time. One of us lost hours from work during the economic crisis. With a diminished income, we inquired about our options. We applied for a modification to lower payments and interest. The payment went down a mere $100 per month and the interest rate from 6%-5.5%. This was of no help to us at all. We were a family of 7 at the time and needed more of a payment break.

I received a bill from my insurance for my homeowner's policy. As it turns out, the bill was sent to Ocwen but they have not paid. In fact the day I called my agent in regards to this, someone from Ocwen (rather India) had called my agent and said that my insurance policy was for a house in Maryland. My agent said they need to get their records straight and that the policy number was for my address in Georgia and they didn't even insure homes in Maryland! He continued to argue and said he would look into it. From my experiences with Ocwen, their records will continue to be wrong and nothing is ever corrected. Last year I changed insurance companies and my escrow paid the new policy. Then Ocwen paid two payments from my escrow to my old policy.

We have been in the process of acquiring a loan modification since the beginning of 2014. Things were going fine until Oct 2014 when a random person knocked on my door and told me to contact our mortgage service. We called and were told there is an issue with the modification and we need to set up an appointment to speak with the account counselor. 2 weeks later, we were told there was a problem with the notary stamp. There was a period of approx. 3 weeks when they said my wife wasn't authorized to discuss anything about the account. We got that straightened out and set up another appointment to talk with the counselor. The issue regarding the notary stamp was addressed again and we were then told they would speak to another person in the company and set up another appointment.

They are making collect calls to my house. Our loan is still in the documented grace period. They say they are allowed to do this. I said then why have the grace period then?

I have been behind on my mortgage with Ocwen but it is less than the 89 days that requires them to start foreclosure procedure. I make a monthly payment every month to keep it below the 89 days because that would just open up another problem of dealing with them. I made a payment on Dec 22 and money was supposedly taken out the Dec 23, 2014. The following week I noticed the money was still not taken out and I called them about it and then mentioned the holidays so it probably did not show up in my account yet. I received a email confirmation that it was taken out and a statement that it was paid. Well today is the 6th of Jan. 2015 and the money is still in my account and I get the same answer from them, "Don't worry, you're good, there is nothing wrong with your account, its paid." How am I supposed to deal with people like this when there is something clearly wrong and they won't acknowledge the problem.