Greenlight Reviews

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Edited by: Tammy Burns

About Greenlight

Greenlight is a kids’ debit card and investing app. It allows adults to set up accounts for their children and control where and how they shop, as well as automate allowances and manage savings goals. The debit card can be used anywhere Mastercard is accepted, and parents can monitor their children's spending in real time.

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Pros
  • First month is free
  • No age restrictions
  • Spending controls
  • Beginner-friendly investment platform
  • No overdraft or ATM fees
Cons
  • Requires a monthly subscription fee
  • No check or cash deposits

Greenlight Reviews

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    How do I know I can trust these reviews about Greenlight?
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    Page 2 Reviews 20 - 50
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 9, 2024

    My son had accumulated over $1000 in investments through his "Greenlight Investing" account, that is managed by Drivewealth. He turned 18 and wanted to transfer the securities to a Robinhood account so that he could manage his investments independently. As soon as we initiated the transfer, Greenlight/Drivewealth liquidated the positions (and he had accumulated quite a bit of stock in NVDA, AAPL, and others) and has refused to credit us for the full amount of the value of the securities that were held in his investment account as of market-close on Friday - about $200 is missing, of my son's money. DO NOT USE GREENLIGHT TO TEACH CHILDREN INVESTING! They are operating some kind of criminal scam and they took my son's hard-earned money instead of operating as a prudent fiscal custodian.

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    Customer ServiceSales & MarketingPrice

    Reviewed April 12, 2024

    This company is a scam and they are thieves. I wished I would of read the reviews before getting this card. They were charging me monthly charges when I cancelled back in 2020. I called and the "higher up" Doug (REF#**) only offered to give me back 3 months, then 6 months. They can clearly see the card hasn't been used for years or in fact ever. I DO NOT RECOMMEND THIS CARD!!!

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    Customer ServiceSales & MarketingPunctuality & SpeedStaffHonesty & Transparency

    Reviewed Jan. 8, 2024

    This company is fraudulent and a scam. Please be aware they will steal your money. They also have very uneducated employees who will lie and tell you different things just to get you off the phone. I sent $2000 from my bank account to fund my parent account when it did not show up a week later and was taken out of my bank account. I was very concerned. The first person that I spoke to told me that my bank account was not linked. Therefore, that was the problem. This was not the case, since my bank account was linked, and the money was transferred out. My bank confirmed it.

    The next person that I spoke to told me that the debit limit was too high and that’s why the money never showed up in Greenlight but that in 10 days it would go back into my bank account. This also was not true. She tried to hang up on me, but I asked to speak to her superior, after an hour hold. I finally spoke with someone who said she was the highest level. She told me she did not know what was happening, but thanks maybe the money will show up in a few days. This is very scary and this company appears to be fraudulent. Please do not use this account.

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    Customer ServiceRefunds & PayoutsTimeliness

    Reviewed Nov. 16, 2023

    I deposit $90 and the next day it was completely gone, and no one in customer service could tell me what happened. After speaking with customer service 3 times, and filing a complaint, they refused to refund my money. My son card had fraud on it. They refuse to refund this money after three attempts. In total they took over $400 from my son and I.

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    Customer ServicePriceRefunds & Payouts

    Reviewed Jan. 5, 2023

    This is a predatory service directed at children. My daughter had a fraudulent charge and it pulled the money directly out of my parent's account and hit me with an $85 fee on top of the original fraudulent charge. Why was the charge not refused if funds were not available? Children are going to possibly overspend and they know it. I called in 4 times for a refund of the insane fee but they said no every time stating the charge was justified. I closed my account and refuse to give them any more of my money. Frankly, I am disgusted by this company. My children learned a lesson about corporate greed that is for sure.

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    Customer ServiceTransparency

    Reviewed Nov. 9, 2022

    My son card got stolen while on a trip in July. They sent a new card. Filed a dispute and sent them everything in July. I've been emailing past couple weeks for a update. They finally responded and I guess the dispute isn't on file. So I guess I'm out $70. I'm not very happy at all.

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    StaffHonesty & Transparency

    Reviewed Oct. 8, 2022

    We had 5000$ dollars in family 9+ dollars per month to help the kids get started. Ya was told after 5000 we could be getting 3+% if it would be added to and never touched for long period of time. Lies!

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    Customer ServicePriceRefunds & PayoutsStaffTimeliness

    Reviewed May 26, 2022

    I had an unauthorized charge on my kids account. I called the same day to dispute the charge and the agent said it was just an authorization and it could fall off and advised I call back after so many days to make sure the charge goes through then I can file a dispute. Well I did this and now my dispute has been denied and they won't refund the money. Terrible customer service. They could have stopped the charge from processing from the 1st day. BEWARE!!!!

    This company WILL NOT PROTECT YOU. Funds were taken out of my child's account and they really don't care. It's really not worth this much drama, when there are so many companies out there that will look out for you. I regret referring this company to my friends and family and will make sure to have them close their accounts before they lose money. I still cannot believe the outcome.

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    Greenlight Company Information

    Company Name:
    Greenlight
    Website:
    greenlight.com