Mutual of Omaha Mortgage Reviews

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About Mutual of Omaha Mortgage

Mutual of Omaha Mortgage (NMLS #1025894) is a subsidiary of Mutual of Omaha Insurance Company. It offers conventional, government-backed and jumbo loans for home purchases and refinancing. Also, if you’re looking to access the equity you’ve built up in your home, you can apply for a cash-out refinance with the company.

Pros
  • Multiple mortgage types available
  • Publishes rates online
  • Online application
Cons
  • Not available in New York or West Virginia

Mutual of Omaha Mortgage Reviews

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    How do I know I can trust these reviews about Mutual of Omaha Mortgage?
    • 4,886,447 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 2 Reviews 10 - 40
    Customer ServicePunctuality & SpeedHonesty & Transparency

    Reviewed Oct. 1, 2022

    When I first got the mortgage, I was repeatedly lied to and misled. I literally had to post that I was the victim of fraud on social media to get somebody to respond to me. Eventually, after excessive complications, we closed. I thought I was done. Then, they refused to review my mortgage for PMI removal. They simply didn't respond to my first inquiry about it, and my second inquiry about it was started but nobody responded. After about three months of trying to ping them about it, I finally got a response, which was that I had to wait slightly longer. So I waited the window of time. Recently, I pinged them about it because the window had expired. After I threatened their non-action for something they're obligated to do, they're selling my mortgage to some undoubtedly even worse company. 0/10, will never do business with them again.

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    PriceLoan Process

    Reviewed July 25, 2022

    My loan closed 26 days AFTER I was quoted which caused me HUGE financial issues because of this. Absolutely ridiculous!!!! My loan office went on vacation and completely dropped the ball for an entire week!

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    Online & AppStaffEase of UseRates

    Reviewed May 3, 2022

    This company's website is difficult to navigate through. My rate of return for my 401K plan is and always is negative. I have submitted multiple inquiries for someone to reach back out to me for information on how to transfer out my funds to another company, no one reaches out. I always have issues logging in, I have to go to a very specific tab/link in order to do so. Can someone help me transfer out my funds so I can stop dealing with MofO please?

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    Mutual of Omaha Mortgage Company Information

    Company Name:
    Mutual of Omaha Mortgage
    Website:
    www.mutualmortgage.com