Veterans United Home Loans Reviews

Taylor ** and Michael ** as well! Everyone involved in us buying a home have been AMAZING in helping us, especially in the ending of the process, thought the stress and navigating troubles with the VA, their escalation team and everyone who has been involved in the entire process handled everything beautifully and as stress free as they could have. Everything within their control, even the underwriter as well has been wonderful. I would 100% 10/10 recommend you guys to anyone who is looking into buying a home or anything else Veterans United offers. The process was so much quicker than we anticipated. We thought it would take forever, and it didn’t!

I can't say enough good things about my experience with Andy, my loan officer, and Rachel, my loan coordinator, at Veterans United. From the very beginning, Andy was professional, knowledgeable, responsive, and genuinely committed to helping me through the home loan process. He took the time to explain everything clearly, answer my questions, and make sure I understood what was happening every step of the way. I never felt like just another customer, Andy made me feel valued and cared about getting the best possible outcome for me.

I had an outstanding experience with Veterans United, and I especially want to recognize Andrew **, Lora **, and Lliam for everything they did throughout the entire home-buying process. Andrew was there from the beginning, answering my questions, explaining every step, and making sure I understood exactly what was happening with my VA loan. He was always professional, patient, and easy to reach, which made a huge difference during what can be a pretty stressful process. Lora and Lliam were just as helpful. They kept everything moving, stayed on top of the details, and made sure I knew what was needed and what was coming next. Whenever I had a question or concern, I felt like I had a team behind me instead of just being another loan number.

We truly could not have asked for a better loan officer than Miles! From the very beginning, he was incredibly patient, knowledgeable, charismatic, and just genuinely enjoyable to work with. Going through the mortgage process can be stressful and overwhelming, but Miles somehow managed to make the entire experience feel much easier and a lot less intimidating.

Listen up, working in the military puts you at a faster pace. A lot of civilians don't understand our systems. Celena comes from a military family background, and she gets it. As a first sergeant in the Signal Corps with a high demand for efficiency and a can-do attitude, Celena's outstanding support saved me from getting so frustrated with the civilian systems' shortcomings. Bottom line up front (BLUF): She gets it, and she gets your item done. Use Celena’s services, save yourselves the headache, especially when you need attention to detail that will get your loan there. She may have a slightly higher charge than others; the charge is not comparable to the headache, and flash-bang other lenders promise you.

Steven ** made buying my first home a stress free and easy process. I will be going back to him again for my next home. 10/10 for the whole process through Veterans United and Steven.

The entire team was amazing. Between my loan concierge, Ms. Chasity **, ensuring that I understood the process to the coordinator, Mr. Aaron **, and his team, Zach, and Rachel. Every single member of my loan coordination team is without a doubt, the best at what they do. Zach and Aaron were extremely helpful in making sure I understood where we were at with the process at all times. If I could, I would invite my entire team and every staff member they worked with to a barbecue at my new home, if it weren't about to be winter near Canada. Seriously. 10/5 stars. Above and beyond exemplary service from the entire team.

Everyone at VU was a pleasure to deal with. I feel they all did everything within their power to make my home buying experience the best it could be. VU gets my seal of approval!!! Thanks again.

They made the process of buying a house easy and everyone I worked with were incredible. Thank you!

I had no worries throughout this entire process. My team worked efficiently to get me to closing in 6 weeks timeframe.

The whole entire team from the start of the process all the way to the closing were AMAZING!!! It took a while to get me where I needed to be. It took me a while to find the right place. I was, at times, a lunatic. Yet they stuck by me the whole way. And they genuinely care. I cannot recommend them enough.

Robert and his team have been amazing. He answered all our questions and kept superb rate and discount tracking which made buying our home extremely smooth and less $$$ than we thought! The app is very nice completing task but could use adjustments with viewing documents. At least on my IPhone, the mobile view was weird and you can’t zoom in on the regular view. All in all great app!

Outstanding company that will work hard to assist you!

Mary ** (NMLS #1926641) is a great loan officer, and I highly recommend her to anyone needing a home loan. She and her team were always ready to help. Best of all, Mary knew how to assemble the right team to assist me throughout the home-buying process. Thank you, Mary, James, Tyler, and Miles.

Service was great! Easy to follow instructions… Great people. Ready to assist at anytime.

We applied, got approved and had a house in 2 months. They handled everything. I felt they took all the work off us and really made the home buying experience easy. 10/10 would recommend to any service member.

Great team overall, and they communicate well. Team did not hesitate to answer and questions we had to ensure we were making the right choices.

Jacob and his team went above and beyond, this was my first time buying a house and I couldn’t have asked for a better team by my side. I never felt alone throughout this process, I had so many questions many that I felt were useless or pointless but asked anyways and they never made me feel like they weren’t important and always answered them quickly! They ensured I had everything I needed and provided me with so much information that I would need throughout every step of the process! I have absolutely no complaints with them and if I ever move down the road I know exactly who I will be using! Jacob even texted me on his day off to congratulate me on closing! That just shows that this isn’t just a job for him and he truly loves what he does and cares about each and every one of us! That spoke volumes to me and I will never forget that! I truly can’t thank them enough!

This whole process was so smooth and quick. The entire team was excellent. Couldn't ask for anything better. Simply the best!!

Communication was prompt and professional. The app made getting all the paperwork in easy.

Nick was an outstanding loan coordinator. He was attentive to our needs and even gave his time outside work to explain documents and help our family close on a home we love in just 21 days. We’re blessed to have worked with him and would recommend him to anyone.

Made my process very simple and easy. Helped me with every need I had.

Tyler was the best! I would recommend him and Veterans United 1000 times over. Thank you for all your help in getting us into our new home. We actually purchased a home that we were renting prior. The whole team has been the best in the process.

Always in constant communication which made the process easy. Hands down best experience and team. As a fist time home buyers I was expecting so much stress and frustration. They made it seem so easy!!

Outstanding customer service. Great communication and seamless technology from start to finish. Very happy with our lender experience.

They were great! Everyone helped us and went out of their way to make the deal happen. Very attentive to what we wanted and for sure are closers.

10/10 experience from start to finish. My mortgage team was absolutely outstanding throughout the entire process. They were professional, knowledgeable, responsive, and always kept me informed about what was happening and what was needed from me. Buying a home can be stressful, but they made the process as smooth and straightforward as possible. Anytime I had a question or concern, someone was there with an answer and made sure I understood exactly where things stood. I truly appreciate all the work they put in behind the scenes to keep everything moving toward closing. I couldn't have asked for a better team to guide me through the home-buying process. I would absolutely recommend them to anyone looking to purchase a home. 10/10 — excellent service all around.

Outstanding team. Help me the entire way until house closed. Kept me informed every day on what was needed.

Good team of people helping veterans secured a VA home loan.

Veterans United was a valuable partner and helped me get into a home when it seemed unlikely. Working with them to the closure date was in many ways seamless and flowed along even when difficulties popped up which they are prone to do. This is when the true test of an organization is put on full display. And they passed the test, thanks to the team for all they did to assist me.

Mike ** and his staff at Veterans United were very easy to work with. Professional in what they do, friendly, and courteous. I would highly recommend Mike and his staff at VU for any Veteran looking into a VA home loan.

Wonderful experience. Great people. Very knowledgeable and kind. Kept my husband and myself informed throughout the process. They are exceptional.

They were very helpful, I had no idea what I was doing and they made it easy as possible. I was actually surprised by how they took me step by step with ease.

This is my third time working with Veterans United, and Jake **. He was helpful every step of the way, and helped resolve any issues the came up. I would highly recommend Veterans United Home Loans. Jake ** is top tier.

My wife and I had such a wonderful experience working with Veterans United from start to finish, As our loan officer, Shannon was very professional, responsive and made the entire process feel smooth, comfortable, and much less stressful than we expected. Our loan coordinator Matt always made sure we understood what was happening along the way and kept us informed. We truly felt supported throughout the process, and we are so grateful for the time and care they put into helping us. It was a great experience working with Shannon and Matt and their team and we would definitely recommend them to anyone looking to purchase a home with Veterans United.

All the workers made this process super simple and easy especially being up in Alaska. I was very unsure but they erased all my doubts.

Communication was great. Casey was very helpful throughout the whole process.

My loan team was extremely patient, understanding, knowledgeable, and caring. They helped me build my credit and once I did gave me a good rate and the process was smooth.

The best decision I made was going with you guys. From day one to closing and beyond, they are still helping me to have healthy credit.

Fast and Professional! VU, specifically my loan officer, Tansee, made sure I was fully aware of all requirements and made the process extremely smooth! Great for vets!