Monterey Financial Services Reviews

These corrupt individuals along with alleviate tax were charging me 117.00 mo to pay for alleviates services provided to settle a tax debt with the IRS. It cost me $400 00 to have them start then another $ 200.00 and I don't remember what for. Then the $117.00 mo. Payments started on auto pay and I have 20 payments to go. All alleviate did is hand my IRS debt to Monterey tax. Alleviate tax got the IRS to settle my debit as non collectable but they still want the $ 117.00 every month. I was told that $77.00 went to the IRS and the balance is theirs and now that I'm good with the IRS I'm still paying them.

"Accidently" charged me 3 times in one month then took a month to give it back. Numerous calls to customer support, emails, you name it. Trips to my bank, no one had any idea where this money went. Credova, AKA the crooks at Monterey or whatever it is, insisted it was refunded but nothing. I had to file a fraud case with my bank, get a whole new debit card, file a complaint with the BBB, CFPB, and then I finally got my money back. I did the monthly payments out of convenience, imagine if I did it for a big purchase because I needed the extra month for rent or bills and they just took it and didn't give it back. They didn't care, 0 help. I hope someone got in trouble for what they put me through, I doubt it tho since it seems like business as usual.

Biggest ripoff company around. I paid off my contract within the 90 day cash option, they never processed the credit card transaction before the deadline, now they want finance charges because of their.ineptitude. Today they said Discover rejected the payment but Discover told me they never submitted any transactions to them. When I confronted Monterey about this they hung up on me.

Please do not use this company. It's a scam. I asking them why I'm paying double for a product that cost 470.00 on the website but I'm paying double. Customer service couldn't tell me why. I can't wait until this company is out of business. Don't give this company your business. They'll be closed down soon just like Klarna.

They are the worst. Please go elsewhere. Pay for your training in full if possible. Customer service is rude. Be careful on the app you can easily sign up with auto pay by mistake. If the transaction doesn’t go through debit not knowing you on auto draft. These people will charge you 30 dollars if your debit card declines. Paying with debit take them 2 to 3 days to run the card.

The actual score would be -10 (minus -10 stars). Several communications with a hostile, yelling, irate customer account rep named Allana that was too high and mighty to actually let anyone get a word in edgewise. I guess if my company were to buy a bad debt that I was responsible for collecting on I might get a little ticked off too - LOL!!!

NEVER DEAL WITH THIS COMPANY OR YOU WILL REGRET IT! They work together with Credova. I purchased a classic pistol from gun.com for a total cost of $1,300. They financed it for $3,000—more than triple the value of the weapon—over 24 months. I tried to pay it off within 3 months to avoid interest, but they told me I only had 30 days to pay in full without incurring huge fees. In the end, I paid it off—with an additional $15 charge just for paying by phone—and a total of $2,200, which is $900 more than the actual cost of the gun.

Staff is very rude over the phone, they charge all kind of fees. Just to make a payment with a rep fees are charged, if you pay yourself fees are charged, then there are other fees charged. By the time you go to pay your payment it is way more than what you started with. Only gave one star because it is required. I do not recommend using this company.

I used them back in August for a student loan. They are the worst to pay. I sent two big checks so I could be done with this and instead of the 167 earlier in the month to pay it off, I'm now getting charged 180 when a dumb representative told me it was 3$ a day according to my interest rate. Uh sure!! They also said 90 days no interest but I still got charged for it. They are the worst company ever.

Someone opened an account in my name with identity fraud. I informed the company and they refused to do anything even with the police report. I submitted report to Credit Saint and one of the credit bureaus Equifax wouldn't remove the collection. They don't call me, but the collection is harming my credit score. I believe the Monterey and Equifax are both responsible, because they know it's identity theft and won't remove it!