Money Mutual
Overall Satisfaction Rating
  • 5 stars
  • 4 stars
  • 3 stars
  • 2 stars
  • 1 stars
Based on 36 reviews that contain star ratingsSHOW RATING DISTRIBUTION
Need a payday & title loan lender?

    Money Mutual

    ConsumerAffairs Unaccredited Brand

    MoneyMutual has been in the business of helping consumers and lenders connect for over 7 years now. Having served over 2 Million people we continue to do our best to deliver financial institutions and the products they offer to solve unique consumer financial situations. Life happens fast, but MoneyMutual is faster.

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    37 Money Mutual Consumer Reviews and Complaints

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    Verified Reviewer
    Original review: Jan. 28, 2018

    If you get $300 from Money Mutual you will end up paying $975 in total, which is 325% interest. The system is entirely made for you to get screwed! Do not borrow money over 25% which is already really high, most of the states can not allow loans over 25% and there is a reason why: because then it becomes very complicated to repay!

    10 people found this review helpful
    Verified Reviewer
    Original review: Aug. 28, 2017

    I was told I was approved for a $5000 loan. They requested I get i-tunes which I did for 500 which I was to get back with my loan. The money was not deposited and when I tried to call both numbers they gave me they were "no longer is service". I am on a fixed income and to not get my money or 500 back is a hardship. I advise to everyone to not be fooled by the fact Montel Williams endorses this site. It is a fraud.

    41 people found this review helpful
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    Verified Reviewer
    Original review: Jan. 16, 2017

    When one needs a fast injection of cash quickly/immediately, one only needs to go and get it from Money Mutual. The fastest, safest way of having the cash you need, when the need arises - Holidays, etc.. There are more services provided by Money Mutual, such as Loans, Payday pay-outs, Cash to be sent overseas, etc. When one needs these services, they are at anyone's fingertips, and can be very useful at any time. The repayment options are available to anyone who can make the payments back, at a certain percentage. Time frame repayments are available year-round, so there is no rush for cash-back payments to be sent out. The additional fees only apply to the people who cannot make immediate payments back. One only needs is to make sure that arrangements are made to help with the process, so that repayments are made on time/ahead of schedule.

    38 people found this review helpful
    Verified Reviewer
    Original review: Jan. 7, 2017

    I saw the commercial on TV and called the 1-800 number. The customer service was very consistent. I had my money in no time at all. They offer all kinds of loans for all kinds of things. My repayment options are taken out on a monthly basis which is better for me. I can pay. The additional fees is not too bad. It's almost like going to an Amscot in paying them back. I would recommend them to family and friends.

    31 people found this review helpful
    Verified Reviewer
    Original review: Jan. 6, 2017

    The company needs to be careful who they are hiring. It seems like they just hire anyone to handle clients and these people don't have much training. They don't treat their customers with respect. They were going to charge me extra fees just because I was a new customer. If I was someone who was always late on my payments or something I would understand. But being new you should give me a chance. I ended up not even using the company.

    52 people found this review helpful
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    Verified Reviewer
    Original review: Jan. 5, 2017

    Their customer satisfaction department is the best. Really discussed the pros and cons, was very knowledgeable. Made sure I was satisfied. Didn't push but merely asked important questions. Also, customers care handled all my questions so that I understand the repayment option which took skill on their part to explain. There is no hidden fees so you don't have to worry.

    19 people found this review helpful
    Verified Reviewer
    Original review: Jan. 5, 2017

    The customer service was really good, you can't compare that to anything else. It is good to have something like that where we can always upgrade. The extra service is a great fit for the company. You should always have that opportunity to do so in order to be successful. The repayment option is very flexible and fun. The timing of this service is really good. We need something like this in every other companies. The additional fees are very small but should be cautious about it. In order to do something like this you need to have a sense of security and love.

    11 people found this review helpful
    Verified Reviewer
    Original review: Dec. 31, 2016

    The customer service was very nice and it was an easy transaction. The person I was talking to was very helpful and told me more about the progress. Well it really wasn't much extra service. I just wanted to get a loan and they help me very much about getting it. SO I am thankful that they did help me out a lot. They were an easy progress and they told me much about the repayment options and that I could pay on didn't times so I don’t have to worry about being able to pay fully I didn’t had to pay any additional fees. I was able to pay everything on a timely and they were okay with me paying small payments so I am glad it worked out.

    13 people found this review helpful
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    Verified Reviewer
    Original review: Oct. 27, 2016

    I did a search for 100% guarantee loan approval and your site showed up in the search. I filled out the form you had online and was taken to a few different offers, all offering 100% guarantee approval. Your site and the ones that you suggested all turned me down. 100% guarantee approval mean that no matter what the person applying is lent the money they requested.

    86 people found this review helpful
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    Verified Reviewer
    Original review: Oct. 13, 2016

    The company they provided was a bunch of bs. They told me I was approved. I went through the whole process. Told again I was approved. Would receive the money in 2 days. Then I get a call saying it was not approved. And they don't know why. And will not give me any info as to what happened and why it was not approved.

    67 people found this review helpful
    Verified Reviewer
    Original review: Sept. 28, 2016

    The online application was quick and simple. I would recommend all my family and friends to experience the hassle free way of borrowing money since this eliminates having to take time off from work to go to a lending institution and wait to be approved.

    21 people found this review helpful
    Verified Reviewer
    Original review: Sept. 27, 2016

    The Best Lender Matching Service! I had an emergency, unexpected expense pop up. I heard about online pay assistance so I began my search. Money Mutual was THE ONLY one who matched me with a lender! The others kept throwing me in a circle; multiple emails leading nowhere! I appreciate the accuracy, speed, and assistance I received from Money Mutual! Please try this first to avoid unnecessary false leads by the others!

    17 people found this review helpful
    Verified Reviewer
    Original review: Sept. 5, 2016

    Seemed insightful on their products and services and were very appreciative of my business do it seemed. I probably would return as a customer in the future if the time were to occur that I may need their services again. I only received a payday advance or borrowed against a future paycheck that I would receive about two weeks or so from the date that I got this short term loan. I feel two weeks was a reasonable amount of time to pay back the loan that I got from however the rates of interest could have been Lower than what they were.

    20 people found this review helpful
    Verified Reviewer
    Original review: Sept. 2, 2016

    My husband and I were looking for a loan for our first time buying a home of our own. We worked with Linda and she was the nicest most attentive agent that I have ever worked with. She helped us find a mortgage that would work the best for us. The extras were so great! Linda really worked with us to help us find a mortgage that would work with our budget. She also helped us figure out the best plan to pay everything off on time and maybe even early! We have never been happier! The repayment options are so great! We're finally going to own our own home! The additional fees are so great!

    15 people found this review helpful
    Verified Reviewer
    Original review: Sept. 1, 2016

    The customer service itself was good. They were helpful and friendly. They gave me advice on paying my loan off quicker. They answered all the questions that I had. There really wasn't any extra services to rate. I was just happy with the service but not so happy about the rates. But beggars can't be choosers. The repayment option was decent. I have chosen to pay twice a month in order to avoid paying more interest. Plus this will pay it off faster. The only additional fees that I know of with the loan is if the loan is past due so many days. The fees seem kind of steep but that just encourages me not to be late.

    14 people found this review helpful
    Verified Reviewer
    Original review: Aug. 31, 2016

    This was a complete rip off. Nobody helps you. You can not speak to anyone. They continue to take money out of your account. Had to finally after a year close my account. Not sure what extra services but I would not use a payday loan ever. It works for short term when you need the money but cost way too much in the long run. Your principal never gets paid off just the finance charges. Will charge you ridiculous fees. Never seems to be paid off. It is a crazy amount of fees. Never get a payday loan.

    38 people found this review helpful
    Verified Reviewer
    Original review: Aug. 30, 2016

    Very helpful agents. They really value your time. Very happy I chose to use money mutual. My only complaint would be is that repayment for the loan is a bit expensive. They offer many options that allow you to repay the loan in a comfortable time frame. They can take payments directly from your checking account. Very forgiving deadlines. There is a 60 day max on paying back the loan. I find this convenient because I have other bills to pay on top of repaying the loan. The additional fees are tricky. When I did the math they charge you about 35% on the loan which is about 10% higher than local loan institutes.

    14 people found this review helpful
    Verified Reviewer
    Original review: Aug. 29, 2016

    I'm very happy with the customer service department. It is very reliable and I would recommend this to anyone who wants to use this service. The extra services for Money Mutual is excellent and I would recommend this to anyone who wants to use this service and pass the word on to their friends and family. This is ok as payment fluctuation happen all the time so that isn't one of my favorite parts. The rates can get a little high so therefore it's not for everyone ok. Not perfect. And there's the additional fees that get for service late and start up after the loan. There needs to be a better system for additional fees. I wouldn't recommend this to anyone who wants to use this.

    9 people found this review helpful
    Verified Reviewer
    Original review: Aug. 26, 2016

    These people are crooks! I took out several pay day loans to get caught up a few bills and once I thought I paid them all off entirely, I really didn't not knowing that my payments were going only to the interest and not the actual principal balance. This company should not be in business at all and they link you to these loan companies that charge you an arm and a leg just to borrow a small loan. It's ridiculous and I will never do business or borrow from these crooks again. If you don't pay back the loan as scheduled from these people, they will forward your account to an outside collection company who will threaten you to court and want to charge you all those court and attorney fees, but thank goodness I never had to go to court. But Please avoid these people at all cost if you can.

    57 people found this review helpful
    Verified Reviewer
    Original review: Aug. 25, 2016

    The application process is fast, and you'll get the loan if approved in a day or so. I applied online. It took about ten minutes to fill out the form, and I was approved. The customer service answers any questions that I had regarding how long it would take to pay back the loan, and what happens if I am late. I thought it was good to help me make a better decision on my loan. The repayment option for me was to pay the loan back within two weeks. I would have liked more time but this was acceptable. The other option to pay the full amount before the two weeks would have been impossible for me to do. Additional fees can be $40 late fee if it goes past the due date. I think that is a little too high for the late fee. And it is also charging you per day which can add up too much if you don't watch out.

    11 people found this review helpful
    Verified Reviewer
    Original review: Aug. 24, 2016

    Their customer service is AMAZING! They are there when you need them, ready to help you out. They are friendly, reliable and best of all, they care about you as a customer. They do not have too many extra services, but the ones that they do, were extremely helpful to me, and I am sure they will be to EVERYONE else. It was so easy to pay back the loan I took out. Their customer service was there ready to help, and they have plenty of repayment options that are easy to understand. There are not too many additional fees. However, you are not aware of them, since no one explains to you what is an additional feature and what is not.

    4 people found this review helpful
    Verified Reviewer
    Original review: Aug. 22, 2016

    They are very helpful and kind. Great to work with. They care about you and really want to help in any way they can and take the time to explain things and get you through it as fast as possible. They do offer extra services that can also really help you which is really great as well and people really like that. Don't know a lot about the services but they are willing to help you find out. They offer different ways that you can repay them which is great and that can really take off some of the stress of owning money to someone. They do all they can for you. They have some fees but that's to be expected. That's how they make their money. That's how they stay in business. Everyone has some kind of fees no matter where you go these days.

    4 people found this review helpful
    Verified Reviewer
    Original review: Aug. 17, 2016

    Gave me the rates I needed when I asked them for a good deal, very favorable indeed. I thought they were great on the phones too. They got to me in a fast manner that I liked. Overall I was given a great rate and a payback time that fit my needs. Besides that, they overall were great to work with and really helped me out. I got a great repay date at a rate that fit my paydays and got them paid back in a very timely manner. That made me feel better than I did before. There was just a rate they charged me. No over fees because I was on time of course so it was all good on my end overall and had no issues.

    6 people found this review helpful
    Verified Reviewer
    Original review: Aug. 16, 2016

    I like that they are an reliable company that cares about your struggles and has a patient and very trustful customer service and system. I also like how they walk their customer through the process when talking on the phone. It's very great and helpful.

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    Verified Reviewer
    Original review: Aug. 14, 2016

    They approve anyone for loans but when it comes back to owing them, they take way more out of your account than expected. They are a total scam. I was approved for $250 and like others, the company took $450 from my account. Additionally, I had three other company deposit funds into my account without my knowledge. They were supposed to help me, not scam me. In addition to that, many others have gotten this problem. The ratio is totally unfair. I will never use this service again and I do not recommend it. I had to file bankrupt and they still sent spam mail to my P.O and email. People have made so many complaints about this website. They take out more than they should. Especially with struggling families. They do not care and it's a never ending cycle.

    26 people found this review helpful
    Original review: May 19, 2016

    Do not get a loan from this company! They commit fraud. The loan % they charge you is different than actual loan. I got a $1000 loan and after 4 payments, tried to pay it off early since the guy I spoke to on the phone said I would pay less than loan. Wrong! I owed more than double at about a 400% interest rate. These guys are crooks and should not be in business. I even filed a BBB complaint and what a surprise, they never answered!

    44 people found this review helpful
    Verified Reviewer
    Original review: March 30, 2016

    Paid $1,935.18 for a $575.00 MaxLend loan (including the fee). Please? Don't do it... no matter how desperate you think you are... if you get into a bind, these people are not the ones to be played with!!! On December 24, 2015 I willingly borrowed $500.00, knowing that I'd owe MaxLend $575.00 after MoneyMutual referred them to me based on my request for a short term loan. So, after they contacted me I made a few short term loans and repaid them on time from MaxLend. But when I didn't repay my last loan (3/3) on time in January 2015, I was informed that my new balance was $643.77 (Principal of $515.00 + Interest of $128.77) + $80 late fees due that day and an additional $40/day that I hadn't paid the new balance off. Then it was explained to me that if I made a payment by March 13, 2015 of $213.77, my new balance would be 537.52!!! WTF?

    So by February 18, 2015 I had made $431.31 in payment but my balance due was still about $718.00. Then on February 27, 2015, after paying $203.77, my bill went down to a whopping $643.77... Doing the math, yet? Yup, I only paid $75 towards my original fee of $575.00 after 2 months of 4 payments adding up to $621.32. I won't continue to bore you with my payment schedule, but I finally got this pig off my back in June/July 2015 with an extra $1,360.18. If I had that kind of money to throw around, I damn sure wouldn't be giving it to them. I'll never borrow from them again. There are other companies worth your hard earned dollars for the quick loan so keep searching. But this Indian sovereignty is a shark.

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    69 people found this review helpful
    Original review: Nov. 24, 2015

    You would be better off going to a loan shark. I made 8 payments of 129 for a 500$ loan. I paid it off today for 465. How can they possibly be legal?

    55 people found this review helpful
    Original review: Oct. 2, 2015

    MoneyMutual connected me with a lender: MAX Lend who offered a payday loan of $336 at an interest rate of 779%. Would have monthly installments of $215 for 6 months. You do the math. Insane and predatory website. Stay away!

    90 people found this review helpful
    Original review: June 15, 2015

    After signing up all it does is forward you to shady payday cash advance and check advance places that are impossible to ever pay off. Since they have your personal info on file they can take what money when they want without permission. STAY AWAY!!! IT'S FALSE AND A CON.

    143 people found this review helpful

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