Mepco Reviews

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About Mepco

Mepco is a servicer of payment plans related to vehicle service contracts. However, Mepco has no involvement in the development, marketing, sale, claims processing activities, or other administration of these vehicle service contracts, and Mepco does not engage in any form of telemarketing. Mepco's sole role is that of the servicer of the payment plan related to the vehicle service contract, sending bills and collecting payments, and is not the seller or administrator of the vehicle service contract. Customers would need to contact their sales agent, dealership or service contract administrator's offices directly for any information regarding discrepancies with product representation, service reimbursement, cancellations, reinstatement's, refunds, or any other vehicle service contract related issues.

Mepco Reviews

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    How do I know I can trust these reviews about Mepco?
    • 4,836,532 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10
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    Customer ServiceTechRefunds & Payouts

    Reviewed Feb. 18, 2026

    I purchased a contract on 6/2022. Paid it in full. I experienced poor customer service and cancelled my contract on 2/2024. After numerous phone calls and getting bounced around from Sunpath and AAP trying to receive my refund still have no answers. Stay away!!!

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    Mepco
    Response from Mepco

    Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

    Profile pic of the author.

    Reviewed Jan. 28, 2026

    I’ll not recommend anyone to do business with this company. Repair facility. It has been a month I have get paid from this scammer. In which the parts and labor they didn’t want to pay for.

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      Customer ServiceStaff

      Reviewed Jan. 19, 2026

      I have only one thing to say about Mepco. "Rude Representatives". When trying to explain my situation why I'm canceling she calls me a "Liar". Do yourselves a Big favor. Do not get involved with these people!

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      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Customer ServiceSales & MarketingStaffBilling

      Reviewed Jan. 7, 2026

      I have tried several times to cancel my senior home warranty twice; I was told that someone would call me back in one hour. That call back never happened. I am locking my bank account, and now I have to get new debit/credit cards. I did not secure this plan with Mepco, my personal information was given to them without my permission. I am still trying to close this account. This company is a total scam, and now I will have contact to all of my billing agents.

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      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Billing

      Reviewed Jan. 3, 2026

      They are taking money out of my account and I don’t even know who they are. I never signed up with them. If you’re wise go to your bank and stop payments. I am. Sneaky bastards. Never signed up with this company.

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      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Profile pic of the author.
      Customer ServiceCoverageSales & MarketingPricePunctuality & SpeedRefunds & PayoutsCommunicationTimeliness

      Reviewed Dec. 24, 2025

      I've been paying my plan with an automatic withdrawal every month since 2024 paying over $2,500 so far. When requesting information to get what would be covered by the plan has is nothing online as to what is covered since I was planning to bring my car in to get checked by my general auto mechanic that I trust, sent an email back in December 5th asking for information and got no response and I'm trying to find out what's going on, only to go over there to find out after several attempts to get into my account finally get in and see that they canceled my account and close it out on December 20th 2025 after I already asked about my plan and what's covered.

      This to me sounds like a scam, collecting money from elderly people and also being told that you you get free coverage after doing two years of paying for your plan upfront. After that you get free coverage for another year or two and received nothing in writing and no communication other than a piece of document saying this is my what I show my auto mechanic who wanted more information than just the card. I'm sure why no one is investigated this company and I have to not even find out by the better Business bureau for consumer affairs why this snapping considered a scam after $2,500. I could use that to go over there and put a new engine in my car and did other repairs on my car.

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      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Verified purchase
      Sales & MarketingBilling

      Reviewed Dec. 16, 2025

      Mepco collects payments for a home warranty company that is a total scammer company. This scam company "Home warranty services" their name this week, sends out billing for accounts not authorized by the buyer! I just received a $486.12 invoice for a product I never wanted or authorized at all! Mepco needs to vet the companies they represent as this company mentioned is a scam artist setup start to finish. Just look the negative review of this Home warranty services company. When they invoice to bank account they change their name to "Home Pros". What a joke!

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      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Customer ServicePricePunctuality & Speed

      Reviewed Nov. 14, 2025

      It's been a month or more and still can't get a hold of this company. The other day I was on the phone waiting to talk to someone, called back 4 times, that's 4 hours at least. The last time it just said goodbye, instead of just hanging up. I have been waiting a month to receive my reimbursement of my towing charge of $467.00. since my car is stuck in Bemidji, MN. I had to buy a different car so I could make it to work. I am not pleased at all with service they give.

      Thanks for your vote!
      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Customer ServiceSales & Marketing

      Reviewed Oct. 24, 2025

      This company is a total scam. I am not sure why the DOJ has not investigated them. I tried to cancel on behalf of my mother. He said I need power of attorney which I have, and I told him. He refused to give me the address of where to send the copy of the power of attorney. I discovered my mom had been getting food from the food bank because of all the money they stole from her. She herself has tried to cancel so many times and they never cancel. There is a special place in hell for these scammers.

      I tried to get to another person than the guy who cuts you off when talking and doesn't listening, saying things like have fun trying to get the power of attorney copy to us. You'll need some serious luck with that and laughed. They know they are scamming the elderly and they readily admit it. He said my mom called him to get the warranty because it was illegal for them to make calls. Yet review after review says they called the buyer. When I tried to get someone different and asked for a physical address and name of the CEO, they refused to give the name and gave me an address of an empty lot in Irvine CA. These guys deserve negative stars. Total Liars. Preying on old people.

      Thanks for your vote!
      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Sales & Marketing

      Reviewed Sept. 14, 2025

      These scam artists contacted my son to sign up for their warranty service. Thank goodness my son mentioned to me that he had signed up. I marched him straight to the bank to cancel his bank card that very day.

      Thanks for your vote!
      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

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      Mepco Company Information

      Company Name:
      Mepco
      Company Type:
      Private
      Year Founded:
      1964
      Address:
      205 North Michigan Avenue - Suite 2200
      City:
      Chicago
      State/Province:
      IL
      Postal Code:
      60601
      Country:
      United States
      Fax:
      (866) 656-6518
      Website:
      www.mepco.com