Mepco

I bought an extended warranty from AutoNation, and I was suspicious about their reputation as there was a lot of negative reviews. I thought I wanted to research more about it before buying a warranty. Mepco promptly refunded all my money. Thank you for it. I do advise that their website should be a secured one and they should not use AutoNation logo if they are not a company of AutoNation.

I called Mepco and was on the phone 33 minutes attempting to cancel my supplemental car insurance which costs me $286 a month. I made it clear I could no longer afford the insurance that I lost income due to my husband dying and being out of work due to surgery. The one gentleman had the nerve to tell me to not make an emotional decision. I literally stated over 100 times to cancel my insurance. I have video evidence of the phone conversation. The person I spoke to the longest was Shane **. I chose the option to cancel but after about 30 minutes of him trying to tell me how I needed to keep my insurance he then said that he can’t cancel my insurance. He stated that someone would could call the next day to cancel my policy.

Despite closing my credit card account and being reissued a new # after realizing what they were selling was not insurance, I immediately cancelled. Well, now disguised with the other name “Mepco” they’ve attempted to take another $200 from the new card that I had never given them any information. At first Capital One said that would keep this from recurring but now admit merchant may call and get updated information!

Told the operator that we didn't need a policy and for some reason they auto billed bank account. Will see you in court to retrieve all monies stolen from account plus any damages also and a phone call to local BBB.

I changed my mind about needing the policy. The company refused to honor their free cancellation within the specified time limit promise. BUYER BEWARE... DO NOT DO BUSINESS WITH THIS COMPANY. THEY WILL CONTINUE TO TAKE MONEY FROM YOU.

Still paying for a warranty even though I cancelled several months ago after they refused to cover a transmission that went out claiming that transmissions don't just go out. Apparently, they know more than the mechanic. Refused to cover it so now I have a car I cannot use.

I decided to purchase a warranty from Protect my Car in which MEPCO is in charge of the billing because they are the ones taking money from my account. My bill was due on the 15th of each month and was being debited from my account. Everything was ok for the first month or so. I decided to set up an online account and I noticed that there was an option to cancel direct debit and have the bill mailed to me so I could pay thru check or money order. So I did this around the 2nd week of September. I received the bill for Sept. that same week. On the 25th of Sept, I received a late notice saying that I owed 83.99. Also on the notice it stated that if my payment wasn't received by 10/15/2017, my contract would be cancelled.

Everything seemed to be going okay. Seven months before the end of my plan they decided to change the date they auto-charged my credit card so they could get a late fee from me. When I called them on it they said I had asked to change my charge date. B.S.!!! It was coming out of a credit card. Why would I need to change the date?? Then she told me that they attempt to charge on the 5th of each month (which is my original date) and it is declined. They attempt two more times before the bank gives up and approves it anyway. REALLY!!! Have you ever heard of a bank giving up and letting a previously declined charge go through anyway? Then she tells me the card is expired. Can they come up with any more excuses? If the card is expired why is the bank still approving the charge? Stay away from this company if you value your money.

I purchased their supreme coverage for my truck. I took the truck in for service and to my surprise nothing was covered. They told me that the parts were not on their covered list. And we're not on their not covered list so they are not covered. When I called the people were extremely rude. They told me they were a master diesel mechanic. The man continued to tell me he knew all parts but could not tell me what a DEF system was and why it was not covered. The master mechanic became rude and told me my policy was canceled. I paid 6 months and because they could not explain why something was not covered I tossed over $900 out the window. I would not recommend this company to anyone that does not like headaches. They have a reason to not cover anything. Save your money by not dealing with their rude people.

Mepco is a 8 hr business running on a time clock. At their convenience and not yours. Most credit card, bank card, and telephone, and utility companies have an 1 800 number to make a payment whenever. 24/7. Simply pay your bill on the phone. Hey you stupid online payers for Mepco, who get locked out for not knowing or forgetting your password, and can't make a payment. Because you are locked out. Hey don't pay your online bill after their convenient hours of 8A to 5PC. You're out of luck and locked out. And do not trust Mepco for automatic payments which means taking your money out of an account automatically. Don't get stuck with Mepco. Mediocre company. Can't even pay your damn bill on time. What a disgrace.