Mepco Reviews

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About Mepco

Mepco is a servicer of payment plans related to vehicle service contracts. However, Mepco has no involvement in the development, marketing, sale, claims processing activities, or other administration of these vehicle service contracts, and Mepco does not engage in any form of telemarketing. Mepco's sole role is that of the servicer of the payment plan related to the vehicle service contract, sending bills and collecting payments, and is not the seller or administrator of the vehicle service contract. Customers would need to contact their sales agent, dealership or service contract administrator's offices directly for any information regarding discrepancies with product representation, service reimbursement, cancellations, reinstatement's, refunds, or any other vehicle service contract related issues.

Mepco Reviews

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    How do I know I can trust these reviews about Mepco?
    • 4,644,750 reviews on ConsumerAffairs are verified.
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    Page 1 Reviews 0 - 10
    Customer ServicePunctuality & Speed

    Reviewed April 8, 2025

    I put in for a refund 3 weeks ago and still nothing! They are very slow in responding to inquiries! Do not trust this company. They work with Headstart auto warranty and both are very sketchy! Do your research first people.

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    Response from Mepco

    Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

    Customer ServiceStaff

    Reviewed Feb. 25, 2025

    Received a call about Mepco and never knew the name of the company. Only was told that it was by my dealership so I thought nothing of it.. Should have known it was too good to be true. Especially when they had all the details of my car. Only had it for not even a month. Well they put a negative in my bank account of $30 which sucks but for someone that isn’t working anymore due to surgery a couple weeks ago. Cool keep the $30 I will sadly have to ask a family member to clear the negative in my account and borrow it. I received a text on February 17th for a picture of my mileage and since it allowed me to respond I asked it to be canceled and heard nothing back. That’s when today February 24th I had $30 drawn out of my account. I sent an email due to them being closed by the time I saw the withdrawal. So I will be calling in the morning.

    If another payment comes out I will be involving my family’s bank that has control and my family who is also in Law Enforcement because this is all a scam. Along as well my lawyer. I am a very nice person and do not like to get other people involved but I see multiple people saying they ask it to be canceled the first time and more money still comes out the following month. But if you guys really want to keep customers why not keep your word and still make money?? I would love to be a top rated Warranty company people sign up for and fix/help my customers. Not be known as a scammer and deal with possible lawsuits. How have y'all not received a lawsuit? Thank you. Again please cancel.

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    Response from Mepco

    Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

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      Customer ServiceCoverageSales & MarketingPriceStaff

      Reviewed Dec. 15, 2024

      Mepco Endurance is a scam. Stay far away from them if you can. They are very famous for bait and switch. I decided to enroll with them on January 25 2024 because a colleague recommended them to me. Of course I didn’t do my due diligence and come to these sites to see these and investigate these bad reviews. In hindsight I should have I spoke to a customer service from Mepco endurance who told me that I will be covered from bumper to bumper everything and since my car was old I will have to pay more.

      After I paid $1228.68 from january to August I decided to cancel and they made me pay an extra $136.52 for September. I explained to them everywhere I go to fix my car I was getting rejected because their warranty is shady and won’t cover the cost. The mepco endurance tech was denying it to the point I had to cancel and I could not even use the service. They took all my money and gave me back guess what a refund only $480.82 base on my mileage and before they give your money you have to go through hoops. You even have to go in front a notary to notarized your mileage. It’s unbelievable. Please please please do not waste your hard earned money with these con artist company called Mepco endurance tech. They sell you snake oil.

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      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

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      Customer ServiceContract & TermsSales & Marketing

      Reviewed Dec. 4, 2024

      This company is a complete scam. They will not fix anything. It's nearly impossible to cancel the contract and payments. Stay far away from them. I honestly don't know how they are in business. Every time you call to cancel a guy gets on the line and either hangs up on you or says they are out to lunch call back. It's the same thing every time.

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      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Customer Service

      Reviewed Nov. 19, 2024

      This company told my wife to buy an insurance from them because her new Toyota Camry may have issues in the future, if there’s a re-call, the dealer would take care of it not your scammer company, also you people took from her bank account $100 the first month and $285 the second month, it is ridiculous what you people are doing, only bad reviews here and when she call them, they say that they can’t help her.

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      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Contract & TermsCoverageSales & MarketingPunctuality & SpeedStaff

      Reviewed Nov. 18, 2024

      This company sent a representative to my elderly father's home and convinced him to purchase the CoverageX and MEPCO warranty for his vehicle. After paying $200 a month, that he barely had due to a fixed income, he was convinced that this would work for him. A few months later, he took his care in for service. CoverageX kept asking about the mileage which the Car dealership sent numerous times.

      After so many days, they informed my father that his last service showed $64000 miles, but his contract showed $63000 when he signed the contract. This was totally a scam to take advantage of an elderly. If the agent came on site to sell the insurance and get information for the contract, he should have verified the mileage since he was there onsite. He could have asked my father to go the car and verify the mileage which he didn't. The company knew exactly what they were doing. They were going to have him paying $200 a month for CoverageX and Mepco for a long period of time just to tell him that the mileage was incorrect, and they couldn't cover it. I highly recommend avoiding this company.

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      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Customer ServiceReliability

      Reviewed Nov. 9, 2024

      Why would a company whose whole job is to collect payments make it nearly impossible to make a payment? God save you if you get your username or password wrong! They claim they sent you the umpteenth verification code via email, but no code ever arrives. For every little action you try, they want you to login AGAIN! Or, they want to send you another verification code that will never arrive, or they ask for your 14 digit account number. In short, they absolutely suck!

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      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. We would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

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      Sales & Marketing

      Reviewed Oct. 11, 2024

      I recently bought a house. I got a ton of postcards and letters in the mail prompting me to get warranty protection or, basically, life insurance. I decided to go with a legitimate company, Kansas City Life Insurance. I've also got home insurance that is bundled into my mortgage payment each month. I got a charge from this company on Oct. 9, and I am disputing it as fraud with the help of my bank because I know my companies do their own business with their own charges. The bank said that charge from MEPCO was for home insurance. Ha, wrong-o! The reason I'm writing a review, though, is because this company has NEVER contacted me, I have never contacted them, and therefore, I have never given them my card information. How did they get it? Probably bought it off another scam company. It all seems incredibly fishy.

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      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. However, we would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

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      Contract & Terms

      Reviewed Sept. 18, 2024

      I am a member of Mepco and I have never used them before. When I tried to use them my claim was denied. So I don't know why I am paying them. I will not be paying them anymore. The contract book lied also and they are not standing up to the contract. They are using the contract to get money. I feel that they need to be shut down and refund the money.

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      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. However, we would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

      Reviewed Aug. 27, 2024

      This company scammed my 84 year old mother and enrolled her in a payment plan. She had a new car with and extended 5 year warranty. She kept getting bills from them and refused to cancel the service when she asked multiple times. This company preys on the elderly.

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      Mepco
      Response from Mepco

      Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer service and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of service contracts. However, we would like the opportunity to speak with you to be able to address any questions or concerns. Please contact our Customer Service department (800) 397-6767 Monday – Friday from 8A–5P CST or by email at Requests@Mepco.com

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      Mepco Company Information

      Company Name:
      Mepco
      Company Type:
      Private
      Year Founded:
      1964
      Address:
      205 North Michigan Avenue - Suite 2200
      City:
      Chicago
      State/Province:
      IL
      Postal Code:
      60601
      Country:
      United States
      Fax:
      (866) 656-6518
      Website:
      www.mepco.com