Mepco Reviews

MEPCO insurance is calling the elderly which is a total scam! They took advantage of my dad, he is 90 years of age. We had to cancel his credit card and lucky got everything back to his account from Wells Fargo, they are a great company and have done this a few times for my Dad dealing with a fraudulent company. So I am letting everyone like me that has an elderly parents to be beware of MEPCO! This MEPCO Finance Corporation operates as a payment plan provider for vehicle service contracts to customers. After we canceled the payment, just a few days later the same piece of sh.t (I hope he sees this somehow) called my dad again. This time, when he called on Sunday, I was with my dad, and I stopped the second attempt. My dad received 6 spam calls when I was visiting him the last 3 days, every day between 3 pm and 7 pm. I am looking for suggestions and/or ideas to protect my dad on phone calls.

SCAM!!! They scammed my 95 yr old father of $2,037.00! I tried calling Mepco several times; but their voice message always states to call during business hours (till 5PM CDT) which I have attempted but customer services are never available.

Horrible, all I want is for them to release my $3,000.00 they are holding hostage and still bill me. I have followed all instructions, and it is now over 2 months and it was entirely your fault.

I canceled contract 5-20 Wednesday. The rep said it would take 2 days. Had to pay 975.00 bill for cancellation. They were also charging me for automobile. I do not drive or have car. I called back a few days later to let them know that I was still receiving bills. The rep told me to disregard them. They send me a final notice charging me after they so call cancelled they sent me another bill. Is the company SCAMMING, BULLYING AND HARRASSING ME. SOME PLEASE HELP ME.

SCAM. SCAM. SCAM, that’s it. They don’t want to help you, doesn’t give back refunds!!

I was told by MEPCO that I was paying for a three-year home mortgage policy. I would only pay for 18 months to cover the three-year period. I have found out that it was all a lie, and I want my money refunded. If not, I will be reporting them.

I am a 76 yo senior. I have been with Mepco for many years and had to use my plan recently to get my transmission replaced. This transaction was a smooth one, paying out over $2,000.

100 percent a scam and the staff lies and are rude. Bank did not approve charges and they got mad when ask about the charges. Do not use.

Tried to cancel several times and they kept ** in my pockets as they charged my card and refused to refund even after the car was sold. Keep copies of your paperwork as they do not always record conversations or acknowledge receipt of the cancellation!

This review is to formally document a deceptive and potentially fraudulent experience with MEPCO. MEPCO sent what appeared to be a “final notice” designed to mislead consumers into believing it was directly affiliated with their mortgage lender. This representation is, at best, misleading and, at worst, a deliberate attempt to induce consumers into purchasing unnecessary services under false pretenses.

I began receiving letters regarding a home warranty that appeared to be related to my mortgage. The letter stated “Secured by my mortgage” and said “Final Notice – Immediate Response Required,” which made it appear as if the notice was connected to my mortgage lender and that I needed to verify my home warranty coverage. Because of this wording, I contacted the company to ask about the notice. During the call, I ended up being enrolled in a home warranty policy. Later, after confirming that neither my bank nor my condominium building requires a home warranty, I called the company again to cancel the policy.

I purchased a contract on 6/2022. Paid it in full. I experienced poor customer service and cancelled my contract on 2/2024. After numerous phone calls and getting bounced around from Sunpath and AAP trying to receive my refund still have no answers. Stay away!!!

Refusing to honor claim. Worthless company “fraud“ sent a so-called adjuster and confirmed damages. All they do is lie! Bottom line, all they do is take your money. Bad company!

I’ll not recommend anyone to do business with this company. Repair facility. It has been a month I have get paid from this scammer. In which the parts and labor they didn’t want to pay for.

I have only one thing to say about Mepco. "Rude Representatives". When trying to explain my situation why I'm canceling she calls me a "Liar". Do yourselves a Big favor. Do not get involved with these people!

I have tried several times to cancel my senior home warranty twice; I was told that someone would call me back in one hour. That call back never happened. I am locking my bank account, and now I have to get new debit/credit cards. I did not secure this plan with Mepco, my personal information was given to them without my permission. I am still trying to close this account. This company is a total scam, and now I will have contact to all of my billing agents.

They are taking money out of my account and I don’t even know who they are. I never signed up with them. If you’re wise go to your bank and stop payments. I am. Sneaky bastards. Never signed up with this company.

I've been paying my plan with an automatic withdrawal every month since 2024 paying over $2,500 so far. When requesting information to get what would be covered by the plan has is nothing online as to what is covered since I was planning to bring my car in to get checked by my general auto mechanic that I trust, sent an email back in December 5th asking for information and got no response and I'm trying to find out what's going on, only to go over there to find out after several attempts to get into my account finally get in and see that they canceled my account and close it out on December 20th 2025 after I already asked about my plan and what's covered.

Mepco collects payments for a home warranty company that is a total scammer company. This scam company "Home warranty services" their name this week, sends out billing for accounts not authorized by the buyer! I just received a $486.12 invoice for a product I never wanted or authorized at all! Mepco needs to vet the companies they represent as this company mentioned is a scam artist setup start to finish. Just look the negative review of this Home warranty services company. When they invoice to bank account they change their name to "Home Pros". What a joke!

It's been a month or more and still can't get a hold of this company. The other day I was on the phone waiting to talk to someone, called back 4 times, that's 4 hours at least. The last time it just said goodbye, instead of just hanging up. I have been waiting a month to receive my reimbursement of my towing charge of $467.00. since my car is stuck in Bemidji, MN. I had to buy a different car so I could make it to work. I am not pleased at all with service they give.

This company is a total scam. I am not sure why the DOJ has not investigated them. I tried to cancel on behalf of my mother. He said I need power of attorney which I have, and I told him. He refused to give me the address of where to send the copy of the power of attorney. I discovered my mom had been getting food from the food bank because of all the money they stole from her. She herself has tried to cancel so many times and they never cancel. There is a special place in hell for these scammers.

These scam artists contacted my son to sign up for their warranty service. Thank goodness my son mentioned to me that he had signed up. I marched him straight to the bank to cancel his bank card that very day.

Purchased aftermarket warranty from this company 06/20/2023, made payments through MEPCO and the administrative office is Direct Protection Warranty. These people are a SCAM!!!! After paying the warranty in full 06/2025 and an expiration date of 07/30/2027. My car's transmission went out and I was told my claim denied DUE to mileage discrepancy of 1260. At the time of purchase, I insisted I go out to my car and retrieve correct mileage. The sells REP insisted that i stay on the phone and complete the sell. To just provide a rough estimate of my mileage. Although, I thought that to be strange, I provided what I last remembered of the mileage. So, 07/2025 the transmission went out and dealer stated $5600 for replacement. Claim DENIED DUE to mileage discrepancy, since policy purchased total was $4042.

This company called telling me. I had to get the insurance! I told them no, I'm looking elsewhere. The guy on the phone said I had to get it thay day or for 90$ or if I waited longer they would charge me 200$ if I decide to get it! I said I do not want it anyway and about a few days go by and they charged me 150$ from my bank account without asking and I did not agree to anything! My bank looked up the charge and told me it was this company! They definitely are Fraud!

I have never encountered customer service people as rude as those on your company's phone lines. Rule Number 1: When you are listening customers' explanations of their situation, you listen, you do not cut them off or have a background conversation. First, I waited and paid two months before I received your welcome packet. Second, anything that I needed done in my home, I was verbally told was not covered. On one item I was told that I could buy a part at Home Depot for around $10 and fix it myself. Really?!

They make it sound like everything will be covered. I know insurance can be tricky when it comes to what is covered, but these guys don't tell you how the policy works when they sell it. When I called to cancel, the guy said if it is a car with a lot of miles (more than 150,000) fewer things will be covered. I did not get that explanation when I was sold the policy. Troy, the service rep did not deny that and defended not talking about the negatives of the policy saying, "When you sell something, do you talk about the positives or the negatives." Implying, to me, that it was good business to be deceitful. Scammers, in my opinion.

This company contacted my 78 year old mother who is declining mentally and talked her into a contract. She didn't understand what she was agreeing to and now she's paying for something she can't afford. I noticed the charge on her bank account and we called Mepco. They make it difficult to cancel and now she has to go get notarized paperwork, we have to write a letter stating we want the contract cancelled and it has to be snail mailed to them. If they can get a contract over the phone, we should be able to cancel this over the phone. Horrible company to take advantage of the elderly.

I was promised to get a car warranty better than Carshield and it ended up a total lie. Now I am out 9600 and no car. Don't use them. They lie. Their customer service rep yelled at me and lied to me over the phone. Bad service provider.

I bought Mepco for my home and I was told that appliances, hot water heaters, AC units were covered. My AC had recently went out. I filed a claim and it got denied because they said that it was from a power surge which it was not. The compressor went out and then the guy that I talk to said I’ve would only receive 600 bucks because of the age of the unit. I was tricked into buying this warranty and now I try to call the number to get some help from them and the calls won’t go through and the emails get sent back to me.

My car needs service for front end calipers which is covered in the contract, but endurance came up with some nonsense as to why I was denied, Payments been on time since 2023 up until now I needed new calipers.

This company is a complete scam. Not clear on all the details of the contract. They lead me to believe I pay $100, never telling me after they it would be $261.28 a month. Which I know for a fact as I’m financially struggling and moving out my place this week. They have tried to charge me twice a day 6 days in a row. They are associated with Auto U.S.A. and Warranty services. I’ve never seen a company charge me back to back to back. When it has declined each time. Mepco also doesn’t know the process of getting the recorded call for us and them. I’m having my lawyer reach out to obtain immediately. I’m so over scam situations. It’s really sad honestly. Whoever works there with any moral views or integrity. You should leave this job. Bc look at all these views. I don’t know how y'all are still in business. But the dark always comes to light eventually. DO NOT contract with MEPCO and other companies I named as well.

My mother is a 83 year old woman who has short term memory loss and has not been driving since november of 2024. I took over her banking needs in April and noticed a charge from Mepco. Didn't know what that was so I did some research and found out it's Endurance. I called them and said she is not driving anymore and did not need this insurance. They told me it would be canceled but I checked again last week and they charged her again. This company is a scam and won't do what they say they will do. Stay clear of them. They will take your money and not cancel when you ask.

LIARS and THIEVES: Bait and switch tactics, unclear about amounts, coverage, payment terms. Called to cancel multiple times, sent bills received back with "Cancelled" and dates of cancellation (by both phone and mail). When calling in, person answering is Otis ** who said they could see it was cancelled, but it was done incorrectly and now it's past the timeframe to cancel so a balance is due before they will cancel. I am an elderly person with fixed income (SS) and to pay the unbelievable amount they have on the paperwork they sent is impossible. Talking to customer service is useless. They are overbearing, threatening, demoralizing, and just plain nasty to deal with.

Scammers and grifters. They called my mother with dementia, told her they were with her bank and that her house warranty was expiring so she signed up because it was "through the bank" and they told her she would get reimbursed for the microwave she just bought. She told me about this as we were on the way to the hospital with my (dying) father. I called them to ask about all of this and of course found out they were being untruthful, so I wanted to cancel (all while sitting in the ER with my father). The man who I dealt with argued non-stop saying he was "required to read me a script" but his "script" was "we can both agree that your appliances won't last forever, right?" and when I didn't answer his questions he began mocking my mom's situation, bounced me over to a supervisor who tried to do the same.

Took money from my dad for two years on a totaled vehicle. Dad was seriously hurt in hospital. Scammers said for me to send in all documents to prove and now they fight with me on the phone with their 5 employees. Beware. Don't use them and make sure your elders are clear from them.

Scam!!! Scam!!! Scam!!! Mepco kept billing me for months after I cancelled. Their customer service person told me I was stupid for cancelling and hung up on me. I had to call a month later to cancel.

Avoid this company. After paying on one vehicle for several years and then renewing the coverage we had our first claim and it was denied as a preexisting problem. How can you have a preexisting problem when you have paid for over 4 years on a vehicle? Don’t waste your money with this company.

I put in for a refund 3 weeks ago and still nothing! They are very slow in responding to inquiries! Do not trust this company. They work with Headstart auto warranty and both are very sketchy! Do your research first people.

Received a call about Mepco and never knew the name of the company. Only was told that it was by my dealership so I thought nothing of it.. Should have known it was too good to be true. Especially when they had all the details of my car. Only had it for not even a month. Well they put a negative in my bank account of $30 which sucks but for someone that isn’t working anymore due to surgery a couple weeks ago. Cool keep the $30 I will sadly have to ask a family member to clear the negative in my account and borrow it. I received a text on February 17th for a picture of my mileage and since it allowed me to respond I asked it to be canceled and heard nothing back. That’s when today February 24th I had $30 drawn out of my account. I sent an email due to them being closed by the time I saw the withdrawal. So I will be calling in the morning.

Mepco Endurance is a scam. Stay far away from them if you can. They are very famous for bait and switch. I decided to enroll with them on January 25 2024 because a colleague recommended them to me. Of course I didn’t do my due diligence and come to these sites to see these and investigate these bad reviews. In hindsight I should have I spoke to a customer service from Mepco endurance who told me that I will be covered from bumper to bumper everything and since my car was old I will have to pay more.