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Happen Bank Reviews

Formerly LendingClub

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About Happen Bank

Happen Bank, formerly know as LendingClub, offers a wide variety of loan products, including personal loans, auto refinancing and small business loans. It's a marketplace bank that connects borrowers with multiple loan offers and other banking products. The process is simple and fast, and funds can be available in as little as 24 hours.

Visit www.happen.com
Pros
  • Quick and easy online application
  • Funds available in as little as 24 hours
  • No prepayment penalties
  • Fixed interest rates
Cons
  • High maximum APR
  • Some customer service complaints

Helpful Reviews

Ashburn, VA
Verified purchase
I recently took out a personal loan from Lending Club, and the application process was straightforward and user-friendly. Customer service was generally responsive and helpful. Th...

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Columbia, SC
Verified purchase
The application process was simple and straightforward, and I was able to easily upload all the necessary documents without any hassle. The website is also well-designed and easy ...

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How Happen Bank works

Happen Bank is an online marketplace bank that connects you with multiple loan offers. Its application process for personal or small business loans is quick and easy.

  1. Apply online by providing the amount you want to borrow and the purpose of the loan.
  2. Select a loan offer.
  3. Your money is deposited directly into your bank account within two days on average.

Happen Bank offers multiple borrowing options, including personal loans, small business loans, auto refinancing loans and medical loans. The company offers fixed interest rates and a single monthly payment. There’s also no penalty for paying off your loan early. Happen Bank also has a mobile app that lets you access your full marketplace membership in one place, including personal loans, banking products and more.

Happen Bank loans

Happen Bank has multiple types of loans available with different maximum loan amounts and terms. The right loan for you may vary based on how you intend to use the funds.

Happen Bank personal loans

You can take out a personal loan ranging from $1,000 to $75,000 for almost any significant expense, including:

  • Paying off credit card debt
  • Transferring a balance
  • Consolidating debt
  • Improving a home

Personal loan terms are 24 to 84 months, and all transactions take place through your Happen Bank account. Once approved, your loan is deposited directly into your bank account in as little as 24 hours.

Happen Bank business loans

With a small business loan from Happen Bank, U.S.-based borrowers who have been in business for at least a year with $50,000 or more in annual sales can get up to $250,000 with a one- to three-year loan term. Small business loans have fixed monthly payments and no prepayment penalties.

Happen Bank auto refinancing

The auto refinancing options are excellent for borrowers who want to lower their monthly car payments. To qualify, you need to owe between $4,000 and $55,000 on your existing loan, with at least 24 months of payments remaining. Once you choose a refinancing offer, Happen Bank pays off your previous lender. All payments go through a Happen Bank account.

Happen Bank Patient Solutions

Happen Bank offers medical financing to help patients receive the care they need that may not be covered by insurance. Happen Bank Patient Solutions include installment loans from $500 to $65,000. Loan terms range from six months to seven years, with fixed rates ranging from 3.99% to 30.99%, and 0% financing is also available. Happen Bank also offers revolving lines of credit for medical purposes.

Happen Bank personal loan terms

Loan terms vary among lenders, and it's important to note the differences to find the best loan for you. We've highlighted some of the most important information about Happen Bank's personal loans.

Happen Bank personal loan terms at a glance

Happen Bank rates

Happen Bank charges an annual percentage rate (APR) between 6.53% to 35.99% on personal loans. Costs and fees for borrowing with Happen Bank include an interest fee, and the company charges a one-time origination fee that's 0% to 8% of the entire amount you're borrowing.

Happen Bank FAQ

How does Happen Bank affect your credit?

Checking the rate you qualify for from Happen Bank will not impact your credit score.

If you choose to move forward with the loan, Happen Bank does a hard credit check to evaluate your creditworthiness, which may cause your credit score to drop temporarily.

How long does it take to get a loan from Happen Bank?

You can get approved for a loan from Happen Bank within a few hours and receive funds in as little as 24 hours.

Does Happen Bank verify income?

Happen Bank verifies the incomes of most loan applicants. When applicants apply for loans, they go through a screening process that considers hundreds of data points that help identify which applications need further verification. Applicants may have to submit documents like W-2 forms, tax records or pay stubs for income verification purposes.

What is the minimum credit score for Happen Bank?

Happen Bank doesn’t directly state the minimum credit score it requires. A low credit score may not automatically disqualify you from getting a personal loan, but generally borrowers with lower credit scores pay higher interest rates.

Can you pay off a Happen Bank loan early?

Happen Bank doesn't charge any penalties for paying off your loan early.

Still have questions?

Is Happen Bank legit?

Yes, Happen Bank is a legitimate digital marketplace bank that offers several lending and banking products to help borrowers meet their financial needs, including personal and business loans. It’s FDIC-insured and has been around since 2007. It says it has served over 5 million people.

Happen Bank Reviews

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    Page 1 Reviews 0 - 40
    Verified purchase
    PricePunctuality & SpeedLoan ProcessRates

    Reviewed July 13, 2026

    Lending Club preaproved me for a loan for a medical proceedure I needed. The day I was preapproved for the loan they started charging me interest on the loan, even though my procedure date was 4 weeks later. I paid the original loan amount off 2 weeks later. I went round and round with them to no avail. They want over $500 dollars in interest for a loan I paid off before I had the surgery.

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      Customer ServicePricePunctuality & SpeedStaffTransparencyCommunication

      Reviewed June 29, 2026

      If I could give less than one star, I would. "LendingClub" now Happen Bank has seriously harmed my business through REPEATED FAILURES, poor communication, and a complete lack of accountability. I own a veteran-owned business that also contributes consistently to Lupus-related charity work. Like any business, we rely heavily on cash flow and access to our funds. After fraud occurred on our company card, we promptly reported it and requested a replacement card so we could continue operating normally.

      Since then, Happen Bank/LendingClub has failed us AGAIN AND AGAIN. The first replacement card never arrived. I called customer service and was told the address was correct and another card would be expedited. That second card never arrived. I called again and was told they needed to verify our business address, so I provided the requested mail and statements. I was assured another card would be expedited immediately. That third card never arrived. I called again and was once again assured everything was correct and another expedited card would be sent. That fourth card never arrived. I called yet again, and a different representative finally discovered that the address had never actually been updated properly. She updated it, assured me the issue was fixed, and promised the card would arrive within 3–5 business days. ONCE AGAIN, THE CARD STILL DID NOT ARRIVE.

      This has happened OVER AND OVER: multiple calls, multiple promises, multiple “expedited” shipments, and multiple assurances that the problem was fixed, yet we still do not have access to a working company card. This has cost my company THOUSANDS OF DOLLARS in unnecessary wire transfers, THOUSANDS OF DOLLARS in lost opportunities, payroll complications, and major operational disruptions. For a financial institution responsible for protecting business funds, this level of incompetence is UNACCEPTABLE. I strongly recommend that other business owners think very carefully before trusting Happen Bank/LendingClub with their money.

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      Customer ServiceStaff

      Reviewed May 19, 2026

      There may be some on here that might be legit, may not be, who knows, but the process that they gave me, I was supposed to go to Walmart and give the customer service rep for the MoneyGram a QR code. The manager's been there for 4 years. He told me that they don't use a QR code, it's a six or nine digit. Well I closed my account and opened up a new one. I don't see that I could trust them if they're not going to be legit.

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      Loan ProcessHonesty & Transparency

      Reviewed Jan. 18, 2026

      In review for 12 days initially it was my fault. I submitted my social security benefit verification and 2 of my 3 jobs. I am 74 years old and working 3 jobs and collecting social security. Finally, I sent in my earning statement from my main job along with all my others. They said they couldn't count the "others". They made me resubmit the earning statement and still have not made decision. I am 74 years old, working 3 jobs and I honestly was confused. They make getting a loan really tough by delaying.

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      Customer ServiceEase of UseRates

      Reviewed Jan. 5, 2026

      I have been using Lending Club Bank for several years for the high interest savings account. I have had no complaints about the ease of use of the online banking. It has been easy to make deposits and transfer as needed. However I now have 2 CDs. But they have limitations on when you can decide what to do with the money at maturity.

      Other CDs I have allow you to make a decision online when the account is set up and change within 1-2 days of maturity. Not Lending Club! You can make that decision on day of maturity or within 10 days after. I will be traveling out of the county during that time and do not want to be making those online decisions online or by phone in possibly unsecured settings. I don't want to have to travel with passwords/phone numbers/account numbers/etc when traveling overseas. And all I want to do is transfer the funds from the CD to my HYSA. The person I spoke to said there were no other options. I will be taking out no more CDs at Lending Club no matter how good the rate.

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      Customer ServicePunctuality & SpeedMaintenanceStaffRates

      Reviewed Dec. 8, 2025

      Very disappointed with the service I've received. The high interest savings account rate is great but my money was held ransom due to poor customer service along with app problems. I was unable to access my account even though I put in accurate user name and password. I had to call customer service several times to change my password (to my original password?) and they wouldn't let me change my phone number over the phone so I had to submit a photo of my Driver's License. I did that twice without any luck. I started this process on a Friday and by end of day it was not taken care of. Business offices closed down over the weekend so I had to wait until Monday to proceed further. Again, I could not access my account because verification process used former phone number, which is no longer active.

      Even though I'm on the line with them and provided more detailed ID verification than what an extinct phone number could provide, they wouldn't let me change my number on the phone. I needed to access my account to change my number but I can't access my account because verification phone number is no longer active. A ridiculous catch 22. They confirmed receipt of my ID submission but had to investigate further. Give me a break! All I wanted to do was check my balance but since I was having so much trouble with them I decided to close out my account. This was an even more complicated issue with unacceptable protocols. I'll spare the details but suffice it to say, I'm still waiting on an email from them so I can proceed further.

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      Contract & TermsBillingLoan ProcessHonesty & Transparency

      Reviewed Dec. 5, 2025

      LendingClub is fine if you have money to pay them. But they took my Promissory Note(s) as collateral and never returned them or were honest about the fact that banks don't loan money, they borrow. So in fact, I loaned myself money, LendingClub got paid a huge fee for the transaction, and when I failed to make all the payments, LendingClub sold my data to three companies that are suing me for debt. Proceed with caution.

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      Punctuality & SpeedBillingLoan ProcessRatesHonesty & Transparency

      Reviewed Nov. 19, 2025

      I got 18 months free interest on my loan. I set up monthly payments directly out of my checking account, I assumed the last payment would also be automatically deducted. But that was not the case. I found out that The Very Last payment was due in the same month as my previous payment. If I didn't notice this, my last payment would be late, I would have had to paid interest on it. This is a misleading trick. Good thing I caught it.

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      Customer ServiceCoverageSales & MarketingPunctuality & SpeedRefunds & PayoutsStaffBillingLoan Process

      Reviewed Nov. 6, 2025

      I received loan approval for $4,000.00 and advised to make a $120.00 payment by Apple Gift Card because attempt to remit the fee through CHIME flagged the transfer as suspicious. After insurance payment processed, I paid $200.00 which is high for any type transfer but I paid it as "refundable" which I know now is part of the scam.

      Upon payment I was told that the transfer was unsuccessful and WU transfer could be made for an additional $200.00 also "Refundable". These fees by Apple Gift Cards makes it harder or impossible to trace or recover. All the Agents at Lending Club sound alike because only a few persons work for this loan scam outfit and probably originate from the same family or foreign country. They will quickly advise that you may wish to opt out for a refund in 3-5 days... You will never receive it. The last suit by the FTC may not have benefitted any consumers. The next one should close this fake lending business down for good. Don't be fooled. I lost $520.00 to Sam and Sheldon **. I can provide proof by email attachments. I am 69 and unable to upload my receipts successfully. Please contact me. **. Sincerely, Warren C. (New York)

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      Customer ServiceTechPunctuality & SpeedRefunds & PayoutsStaffBillingTimeliness

      Reviewed Nov. 4, 2025

      Hands down the worst experience ever! I submitted an application for a vehicle refinance on Oct 1, 2025 online. I submitted proof of residency, DL, and linked my bank account as the website states this is the fastest way to prove income. After a few days of no update (website states answer in 1-4 days), I called.

      I was informed that I needed to submit a paystub because linking my banking account is indeed not faster. I asked the representative how many check stubs he needed and he said only my most recent. I uploaded and confirmed receipt during the same conversation. More days pass, still no decision, so I call again. The new representative tells me I need to send in my last two paystubs! I send in my last 4 and again, confirm receipt during the conversation. By now we are on Oct 8, 2025.

      On Oct 8, 2025, I call again! Now, I’m being told that no paystubs were received. I’m furious and ask for a supervisor! After roughly 20 mins of holding, I speak with a supervisor who gets in touch with the underwriter. The underwriter magically finds all of my documents and my refinance is approved. I’m emailed several documents to sign along with a prepaid shipping label to return back to Lending Club which I print, sign and return back to them the same day.

      On Oct 9, I get an email that the payoff check to my current lien holder has been sent along with information on my new lien holder and my new due date. Today is November 4, 2025 and my current lien holder still has not received the payoff check from Lending Club. So, I call again! They contact my current lien holder, get a new payoff amount and the overnight address (first check was sent regular mail)! I’m also told that the new payoff check will be sent out no later than this Friday, November 7, 2025! My first payment with my new lender is November 8, 2025!

      Lending Club tells me to make sure I keep making payments and I’ll get a refund if an overpayment is made! I completely understand that, but if I could afford two car payments, I wouldn’t have submitted an application to refinance! I passed up 3 other refinance approval including one at the bank that I work for (didn’t want the mix business and personal after thinking it over)! My advice is to RUN AS FAR AS YOU CAN AWAY FROM LENDING TREE! I hate I ever chose to do any sort of business with them, and I’ll never make this mistake

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      StaffLoan Process

      Reviewed Sept. 21, 2025

      This company lending club is a waste of people's time. If there are a company that is helping people establish credit why are you not approving individuals that have decent credit and decent jobs. It's a waste of time with LendingClub and I refer not to give any positive feedback with that company because every time you apply they decline you wasting your time. I would never recommend anyone to apply for any loan with that company.

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      Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffLoan ProcessHonesty & Transparency

      Reviewed Aug. 24, 2025

      I've been a long-time customer of LendingClub, but my recent experience has been nothing but ridiculous and fraudulent. I paid off my loan ahead of schedule and was due a refund for both an origination fee and an overpayment credit. While they correctly refunded the origination fee ($120), they have been withholding over $1,000 due back to me for almost 2 months. They continue to give me bullshit account numbers that it was deposited to, that I have never heard of and they are claiming that it is now my problem LOL.

      I've tried resolving this issue through numerous phone calls, live chats, and emails, but their representatives have provided conflicting and unhelpful information. They've continued to give me different account numbers every time I ask for where it has gone, and have even suggested contacting my ex-wife, which was completely unnecessary and inappropriate. Despite my efforts, LendingClub has failed to deliver the funds to me. I've to resorted to sending a formal demand letter, and if they really want to continue the nonsense, I will be getting a whole lot more than that. I have filed a complaint with the BBB and have contacted my lawyer.

      I expect better from a company like LendingClub. This experience has been a disappointment because they were the first company to trust me about a decade ago when I was just learning about things and trying to get situated. I would not recommend their services based on my recent interactions and the revolting customer service and lies. PS, this company has paid over $150 Million in Lawsuit Settlements since 2018.

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      Customer ServiceBillingLoan ProcessRatesTransparencyResolution

      Reviewed July 29, 2025

      BEWARE — Deceptive lending practices. LendingClub will automatically deposit funds into your bank account without requiring any documents to be signed to accept the terms & conditions. They require you to sign off on all required documents during the application process. They don’t make it clear that you need to cancel or they will deposit the funds automatically. The do not give you much time to cancel after the funds are deposited, so watch your bank account. They are refusing to make things right. They have horrible reviews for similar issues. I wish we would have known. They said we can “make a payment” with the funds they deposited but we will owe the $340 processing fee plus interest.

      Customer service & management over customer service was horrible too. They said they would escalate & investigate but when we called to follow up, there was nothing documented in their system about escalation. Go with another lender who is transparent & follows normal lending practices. No one should be forced to take a loan that they didn’t sign final documents for.

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      Loan ProcessRates

      Reviewed July 27, 2025

      They lure you in with a personal loan, (harassing at times), and when you hit a rough patch, run up high numbers of penalties as well as high interest rates, then threaten to sue you to pay it back, which destroy potential earning to back it back as well as reputational damage. Predators compared to other personal loan offers, which settle at much lower numbers.

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      BillingLoan Process

      Reviewed July 17, 2025

      My experience with Lending Club was mediocre at best. Difficult to communicate with this company, and when I could get through, I was told different things by 2 different people for the same issue. And twice they made errors processing my autopay. Plus, bi-weekly payments aren't an option without jumping through many hoops. They only want one payment per month, period. I ended up being so frustrated with them, I got different consolidation loan with another company and with that I paid Lending Club off so I wouldn't need to deal with them anymore.

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      Customer ServiceContract & TermsPunctuality & SpeedOnline & AppLoan ProcessTransparencyTimeliness

      Reviewed June 4, 2025

      I will stipulate that the process *may* be better if you are able to utilize the Plaid option to verify banking information. We use a smaller credit union and have never been able to use Plaid. While the requested information is standard, our bank ownership docs specifically, they took more than 5 days to review it then rejected it with no information as to why. We resubmitted another doc which was also rejected, again with no explanation. Upon calling (at 6am mdt) we were told the first document was too old, and they asked for a "current" one. The document in question was our membership agreement/ signature card from when we opened the account. Of course it's old, and no the date can't be altered, like what? They only request one document at a time through their website with no way to submit all documentation at once.

      On the same day we called we'd received a request for employment verification. Again, standard, but they wanted to confirm a work email. My husband does not have this and when I asked the customer service about providing check stubs and she told me no, that I had to wait. Needless to say it's been over 3 weeks and it feels as though we are just being jerked around. Mind you, we responded to a pre-approval offer, the loan amount isn't incredibly high, and we have decent credit. Essentially, if you have any deadline, can't use Plaid or don't work at a computer, I'd recommend another route. It's taking them 3+ weekdays to review a single document, with zero real communication from them, and no way to provide all documentation at one time. I only gave 2 stars because while the customer service person was unhelpful, they were polite.

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      Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppBillingLoan ProcessRatesResolution

      Reviewed April 9, 2025

      I cannot recommend. Never again. Why you may ask? You are dealing with an online, disconnected system...but if you do find yourself talking to humans, they are in Asia and if you don't like the answer you receive, call back, you'll get a different one. I get paid twice a month. I initially started to make my payments 1/2 every payday (which meant that my payment, in full, was made before the due date). Since I was dividing my payment in 2 payments, and even though I had made the full payment amount before the due date, they were logging my payments in as extras - instead of monthly payments.

      So now, I've budgeted and pre set up payments in the app in advance so I don't have to mess with it, and scheduled the full amounts in advance...yet it's not showing that I made my payments. I now I owe double. I cannot change anything about the payment that I've preset. I can't change the date, nor the amount. I call and the first person tries to tell me I've been behind the whole time (no, I've been early the whole time), the second person I spoke to when I called back told me something different. The 3rd person may have resolved it...or did I have to talk to a 4th?

      Now I've called because I want a statement of account. Just a showing of principal and interest...like any other creditor would show you. BUT they won't give me one. First they tell me that information is on the app or their website (no, it isn't), next, they tell me they send me monthly statements (Um, no, you don't). Next they tell me they are an online company, so they don't do that. This all in one interaction. Maybe I'll call back tomorrow and get a different response. I can't wait until this is paid in full and frankly, I would rather pay higher interest with a company with solid customer service and above board business practices. I hope to take a loan from a different entity in the very near future and end this nonsense because I DREAD giving these people my money.

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      Customer ServiceSales & MarketingStaffLoan Process

      Reviewed Feb. 16, 2025

      I submitted information on trusted sites online for a loan. Within a few minutes I received a call from someone claiming to be with Lending club. This person ask questions that you would expect if you were applying for a loan. I had already provided some private financial information before realizing it was a scam. Please be aware of this and only provide your information if you contact them. I am not sure how this person would have received my contact information however know it was well articulated, they are professional. Be aware.

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      Customer ServicePunctuality & Speed

      Reviewed Jan. 23, 2025

      Horrible lending institution, horrible customer service. Do yourself the favor and use another lending institution! The best you can do is run the opposite direction as a fast as you can! I will never conduct business with Lending Club!

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      Customer ServicePricePunctuality & SpeedLoan ProcessTransparency

      Reviewed Jan. 2, 2025

      I overpaid my loan and it has been impossible to get my check. Customer Service is very inefficient, I don't know how many times I have called and they always tell me that my address is not updated, I don't know how many times I have "updated" my address and months waiting for my check!!!!

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      BillingLoan ProcessRates

      Reviewed Dec. 14, 2024

      I secured several loans with Lending Club, and I love the company. I am giving them a low review because of the incredibly high interest rates they are offering now. Someone needs to look at why they are now offering loans at 25-30% rates, especially to customers like me, who have a successful track record of payment. This is unacceptable. All the good you do to ensure your service is easy for your customers leaves a bad taste when you take advantage of people who have been paying month-to-month to complete their loan payments. Do you have to be that greedy of a company? Unacceptable. I thought you would be different.

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      Punctuality & SpeedBillingLoan ProcessHonesty & Transparency

      Reviewed Nov. 1, 2024

      This company is committing fraud. A few months ago I had an operation where I almost died twice. During this awful period Lending Club fraudulently reported 2 late fees on my account. What actually occurred is that Lending Club was taking its time to set up a hardship period due to my catastrophic medical issues. After a week they presented me with a 3 month term but they also tried to add 7000$ to my loan for the 3 month period of making half payments. I contacted them several times stating that I did not accept the terms and paid all 3 of the loans. Lending club turned around and reported 2 late payments, refusing to acknowledge that they caused any late payments by trying to tack 7000$ on to my accounts. I also paid off 2 of the loans the month of the false late fee, over a year early, yet that is not reported to my credit. These people are lying and refuse to admit the errors.

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      Sales & MarketingRefunds & Payouts

      Reviewed Aug. 31, 2024

      They are predatory lender who has had Major Criminal Cases and had to pay back to former clients and customers $18 Million on ongoing, they deceived me and scammed $15k. I reported them to FBI, IRS, SEC, CFPB and My Lawyers. We are going after them, they have been caught in Money Laundering, Stealing Client funds, Criminal offshore scams mainly in the Philippines and Utah and Ohio.

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      Customer ServiceStaffLoan ProcessRates

      Reviewed Aug. 30, 2024

      LendingClub often offers competitive interest rates compared to traditional banks, especially for those with credit. This can be a significant advantage for borrowers looking to save on interest. Borrowers can usually choose from a range of loan amounts and terms, which provides flexibility depending on their financial needs and repayment capabilities. Some customers find LendingClub's customer service to be responsive and helpful, especially when dealing with questions about the loan process or account management.

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      Verified purchase
      Customer ServicePricePunctuality & SpeedBillingRates

      Reviewed Aug. 29, 2024

      I made my full payment on my due date and still got charge for late fee and then they added up interest charges, and when you call they told me they received the payment late but you guys can see when was the payment was made to the account, that’s very unfair to customer because people work too hard for their money, I will never deal with you guys anymore.

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      Customer ServicePunctuality & SpeedLoan Process

      Reviewed Aug. 16, 2024

      I’m still waiting for loan 3 weeks later. I sent in a document via email and a whole week later, they requested the same document via their application system. They need to request more documents up front instead of requesting single documents one by one and making the process even longer.

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      Customer ServicePunctuality & SpeedStaffBillingLoan ProcessRatesTransparencyHonesty & Transparency

      Reviewed July 31, 2024

      I recently took out a personal loan from Lending Club, and the application process was straightforward and user-friendly. Customer service was generally responsive and helpful. The loan terms were competitive. I was offered a reasonable interest rate based on my credit profile, and the terms were transparent with no hidden fees. The monthly payment schedule was manageable, and I appreciated the flexibility in repayment options.

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      Punctuality & SpeedLoan Process

      Reviewed July 23, 2024

      I received a 10k loan couple years ago. The process was fast and straightforward. I applied recently and was denied, even though my FICO and income is a lot higher. In my opinion, they are like a big bank now, but before it was a P2P company. If you're looking for something fast, try SOFI. My wife was denied too with a 715 Fico. Don’t waste your time.

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      Customer ServicePunctuality & SpeedStaffLoan Process

      Reviewed July 22, 2024

      DO NOT get a loan from LendingClub. I have had personal loans before and never in my 66 years have I dealt with a more unprofessional lender. I have gone back and forth with them for two weeks about a creditor that was supposed to have been paid but they claim they the check to the wrong address. I have had to make NUMEROUS calls with the last 2 weeks and I am still waiting to obtain the funds. I am beyond disappointed in this company. Find another lender is my recommendation!

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      Customer ServiceSales & MarketingStaffLoan ProcessRates

      Reviewed July 21, 2024

      I gave the man who represented this company 1 star only because of his incredible ability to pretend to be genuine. I had just been scammed by another company (Wave Finances) and trying to recover by getting another loan. This Lending Club rep was very understanding and compassionate, assuring me they were different and would not betray me. They made deposits that I returned in money cards to supposedly raise my credit rating. Long story short, my bank shuts down my account and tells me the checks they deposited were fraudulent. And of course the man I talked to every day, who promised he would never do me harm, is now unreachable and not responding. I didn't think anyone could be so evil. I don't even know where to go from here.

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      Customer ServiceStaffLoan Process

      Reviewed July 8, 2024

      I’ve had multiple loan experiences with Lending Club, all were good experiences until the most recent. The inability to hear your customers and the desire to stick it to them when they are most vulnerable must be the new corporate strategy at Lending Club. The obstinate attitude position their team (multiple people) utilizes is not just rude, it informs as to their callous and bizarre lack of understanding and amazing inability to listen. I’ll never work with them ever again. I’d encourage others to use anyone else than Lending Club.

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      Customer ServicePriceRates

      Reviewed June 11, 2024

      Horrible service, their rates are way too high and they try and hide it extra charges for no reason. In the end, they overdrew on my account. Fraudulent report on my credit score. When you try and contact corporate all they leave you as a mailing address and they never respond.

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      Customer ServiceMaintenanceStaffBillingLoan Process

      Reviewed June 8, 2024

      I was offered a Permanent Loan Modification while I was falling behind, at the time it wasn't the best option for me to assist during my hardship since I still had to pay, I missed 1 of their payments during a lock in period of April 2024 - June 2024 and now that I'm trying to catch up since I'm not working again I was denied the permanent loan modification - I had asked for a extension during my hardship instead since paying nothing was the best for me at the time and wasn't offered this. Now I lost the chance for the permanent loan modification and now behind even more and they still took out 1 of my lock in period payments (2nd one).

      I've called multiple times to speak with higher management to give me a 2nd chance and it'll even make all those lock in payments and the agents servicing me always tell me no. I've been a good customer and made all my payments prior to my medical condition that put me back. You'd hope they would be a bit understanding to their long time customers who had nothing but good experiences with them.

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      Sales & MarketingLoan Process

      Reviewed May 30, 2024

      Don’t Do it, very much a scam. They promised me a loan. Stole $5000 from me instead, now I have to clean up a mess not to mention screwed my credit. Don’t do it. Had to close all my accounts that I had since 2015.

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      Sales & MarketingStaff

      Reviewed May 18, 2024

      Lending club is nothing but a scam. Employees drain your bank account after doing a test deposit. Employees will RIP you off by fake mobile deposits then your account is completely drained and overdrawn on a matter of minutes. Even before your bank account can be frozen to stop the withdrawal.

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      Customer ServiceSales & MarketingStaffBillingRates

      Reviewed May 16, 2024

      Applied at Lending Club got approved for 5000 dollars. Looked at the payments and interest and thought there was something wrong, so I didn't proceed. After investigation I found it was a scam. Now I get calls from them and the caller ID comes up different names. What a nightmare. I seriously need help. I had heart failure, have been trying to work as much as I can and now I have to deal with people trying to rip me off when I barely have anything.

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      Online & AppBillingEase of UseLoan Process

      Reviewed April 17, 2024

      The application process was simple and straightforward, and I was able to easily upload all the necessary documents without any hassle. The website is also well-designed and easy to navigate, making it a breeze to track my loan status and make payments.

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      Refunds & PayoutsStaffLoan Process

      Reviewed April 13, 2024

      DO NOT BORROW FROM LENDING CLUB, you will pay back double the amount you borrow or more. They are profiting off of being disguised as the good guys that want to help. You’ll be further in debt if you take out a loan through them. DON'T DO IT. TRUST ME.

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      StaffBillingLoan Process

      Reviewed April 12, 2024

      Hello, I have 3 loans with Lending club. Very simple to apply however I went to a hardship and I been trying to get help and they give me every excuse why not to help me, I contacted them. Many times and they continued to refuse help, government help them with millions during covid and they refuse to customers. They claimed they don't receive payment. I have to send screenshot of my bank. Always something to refuse help.

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      Punctuality & SpeedHonesty & Transparency

      Reviewed April 11, 2024

      These Scammers told me 1 month ago I was approved. 1 month later after talking to their customer support every day in India they DECLINED ME. They just lie thru their teeth. I hope they get shut down.

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      Happen Bank Company Information

      Company Name:
      Happen Bank
      Year Founded:
      2006
      Address:
      88 Kearny St., Ste. 600
      City:
      San Francisco
      State/Province:
      CA
      Postal Code:
      94108
      Country:
      United States
      Website:
      www.happen.com