Debt RX

Debt RX Reviews

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About Debt RX

Debt Settlement Group (Debt Rx) helps individuals discover the proper debt relief solution that matches their needs. As one of the most reliable, trusted, and experienced debt settlement service providers and debt negotiators in business, Debt Rx is recognized as a leader who's goal is to always help people become and remain financially stable.

    Pros & Cons

    Pros
    • No upfront fees
    • Spanish-speaking representatives
    • Free consultation
    Cons
    • Does not help with secured debt

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    Debt RX Reviews

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      Page 3 Reviews 40 - 240
      Verified purchase
      Customer ServiceStaffProcess

      Reviewed Aug. 21, 2019

      Making the decision to enter into this program was a very difficult one. The staff at Debt Rx reassured me everything would be fine. If I ever had creditors calling and harassing me, Kevin would take care of the situation immediately and the calls would stop. It has been a long three years, however, it has been totally worth it. I would highly recommend using this program to get out of the situation I was in.

      Verified purchase

      Reviewed Aug. 10, 2019

      When my bills became more than I could afford, Debt Rx consolidated my credit cards, medical, and personal loans into a payment plan that I could afford. Now I can relax and enjoy myself a little bit more without having to be as cautious about spending a little extra, yet still pay down my debt.

      Verified purchase
      Customer ServiceStaffProcess

      Reviewed Aug. 5, 2019

      Brian ** was very helpful and knowledgeable helping me get through the process. He answered all my questions and we were back and forth several times by phone. He made me feel very comfortable and it took away the stress of consolidating my debt.

      Verified purchase
      Customer ServicePriceProcess

      Reviewed Aug. 5, 2019

      Great customer service. Easy sign up. Just started the program but still waiting to see results. Very affordable payments. Josh was great on customer service. They pass no judgement. Now I just wait for results. I would highly recommend them so far. I will keep you all updated

      Verified purchase
      Customer ServiceStaffProcess

      Reviewed Aug. 3, 2019

      DebtRx has really done everything to give me the confidence to join the program. I am the kind of person that needs reassurances in my life and I was made to feel that I do not need to worry. I can truly say that if I know of someone that needs help in settling a debt, I will call on DebtRx.

      Verified purchase
      Customer ServiceStaffTransparency

      Reviewed Aug. 2, 2019

      Tori provided me with excellent service and I would recommend her to anyone. She helped me every step of the way and was almost flawless. Very kind, understanding, and polite. Excellent customer service person. She has kept me up to date with all the info I needed and stayed in touch to ensure customer satisfaction. Very professional in her approach and looks to service the customers' needs.

      Verified purchase
      Staff

      Reviewed Aug. 1, 2019

      This being a totally new experience, for me, the professionalism of the DEBT RX personnel was very reassuring. No more sleepless nights worrying about how to make good on an impossible situation. DEBT RX is handling all of the necessary contact with my creditors. Thank you DEBT RX.

      Verified purchase
      StaffProcess

      Reviewed Aug. 1, 2019

      I found the experience very professional and knowledgeable. My contact person made sure I understood the program completely in a very friendly manner! I received a follow up call later in the day to ask if I had any questions which I did. The person reviewed some important steps which made more comfortable with the experience.

      Verified purchase

      Reviewed July 24, 2019

      I just got started with them and everything sounds good. I can’t wait to see how the outcome will be after everything is paid. I’m hoping that this company takes care of the situation I am on by helping me get debt free.

      Verified purchase
      Customer ServiceStaffProcess

      Reviewed July 23, 2019

      Tyrea is a consultant with this company. She is very efficient. Has helped us understand the process of this company. They are fortunate to have a person of this caliber, we are able to call this company any time to have someone help with any questions and have them answered promptly.

      Verified purchase
      Customer ServiceStaff

      Reviewed July 16, 2019

      I was pleased with my experience overall with Debt Rx. The staff was professional, knowledgeable, and courteous. They delivered the service in a short window of time. Thank you for providing me with excellent customer service and a quick resolution! I would recommend Debt Rx to others who are in need of debt settlement/resolution.

      Verified purchase
      Customer ServiceStaff

      Reviewed July 10, 2019

      Excellent customer service and great follow through. Worked with Jon and he was amazing. He never gave up on me even though I am a hard person to reach at times. Kudos to Jon! They helped me when I needed it most. Very easy to work with. I would recommend them.

      Verified purchase
      Price

      Reviewed July 9, 2019

      I was in debt and I needed money which led me to seek Debt RX’s services. I saw them in the phone book so that was who I called. I’ve been good with them and everything has been working fine. Whatever needed to be done, they took care of it. The cost fits my budget and I’ve been with them for five months. I’m very satisfied. It just took a while to get everything together but everything turned out good.

      Verified purchase
      Staff

      Reviewed July 6, 2019

      Debt Settlement Group is very efficient and friendly to work with. They settled my debt faster than I expected and I would use them again if there is a need to. They dealt with my creditors so I didn't have to and they helped my credit score to come up. Wonderful company.

      Verified purchase
      Staff

      Reviewed July 1, 2019

      Josh has been very helpful and answered all my questions immediately. He told me what to expect. I am looking forward to hearing from Customer Service for my complete orientation to the program. I hope they are as knowledgeable and pleasant as Josh!

      Verified purchase
      Customer ServicePriceStaff

      Reviewed June 26, 2019

      Professional, courteous and customer oriented. My highest recommendation for this company. They will go out of their way to assist you. The value for the cost is unbeatable. The Customer Service representatives are among the best I have worked with.

      Debt RX
      Debt RX
      Pinned
      Great feedback, Walter! We genuinely appreciate it and we’re glad to hear that you’re

      happy with DebtRx!

      Verified purchase
      Customer ServiceStaffProcess

      Reviewed June 25, 2019

      We have been clients of DSG for almost two years. We were struggling with a load of debt for many years and had found no path to lead us to out of the credit card habit, until now. Debt settlement was something we knew nothing about. We were talking with a banker, friend and she suggested we give it a try. I called you, after reading several adds in the yellow pages. The person with whom I spoke that day, was very kind, understanding and informative. After mulling it over, we decided to investigate it further. Finally we decided to give it a try.

      Since that time, everyone we have spoken with has been very helpful and always quick to answer our questions. There is a person I have dealt with repeatedly. Her name is Tyria. She has always gone out of her way to give me information answer any questions, clarify information and all in her professional, and kind manner. I hope you appreciate her, as I do. I will end this by saying, we will soon finish our time with you. We will not hesitate to to recommend this process, and DSG to anyone in need of your special help.

      Verified purchase
      Staff

      Reviewed June 25, 2019

      The company works hard for you, they are a great help! Consistent reminders to make sure their customers aren't being harassed by creditors - and swift responses to customer's needs. They have a couple different plans and are very effective in helping a person climb out of debt.

      Verified purchase
      PriceStaffProcess

      Reviewed June 21, 2019

      I loved Debt RX. Staff is great and I'm debt free. Thank you so much for all of your hard work. It's worth every single dollar. I saved so much money. I couldn't have done this alone and not to mention the process was extremely easy.

      Verified purchase
      Staff

      Reviewed June 20, 2019

      Great service. It was just a wonderful exp, they were so understanding and really seemed to care about my problem. I look forward to the time when I will be free of all my debt, and it will be because of their help.

      Verified purchase
      Customer ServiceStaffProcess

      Reviewed June 19, 2019

      Very flexible and friendly. I was able to skip payments when needed. I never had to deal with any of the companies I was in debt to. Also the process was easy. I liked doing everything with my cell phone.

      Debt RX
      Debt RX
      Pinned
      Thank you, Shannon! We appreciate the time you spent to share your feedback! We’re

      happy to hear we were able to provide the service you needed.

      Verified purchase
      Process

      Reviewed June 15, 2019

      All went vary smoothly from start to finish. DebtRX was easy to worth with and kept in touch with me to update the status thru out the whole process. I would recommend DebtRX to any person in need of debit consolidation

      Verified purchase
      StaffProcess

      Reviewed June 14, 2019

      Was very nice to work with, answered all my questions. Well have to see the end results, and see if this really works out. Was a very hard decision to make, and he worked very well to help with the process.

      Verified purchase
      StaffProcess

      Reviewed June 13, 2019

      I have tried many things and it never worked. I went with this company and it was the best thing I’ve ever done. So easy to enroll, friendly staff, accommodating and I’m debt free in a little over 2 years. Worth the time and money. You just have to be patient and trust the process, it’s life changing.

      Verified purchase
      Staff

      Reviewed June 10, 2019

      Because of DSG, they helped ease the stress and save lots of money. DSG employees were very courteous, polite, knowledgeable and acted in a professional manner and I appreciate that so much. I would certainly recommend them to a friend.

      Verified purchase
      Customer ServiceStaffProcess

      Reviewed May 24, 2019

      Victor was top notch. Help walk me through the whole process. Answered every question I asked. Would highly recommend Victor and the Debt RX team to anyone of my friends and family if they were in need of some financial assistance.

      Verified purchase
      Customer ServiceStaffProcess

      Reviewed May 15, 2019

      Settlement - The whole process was very Easy, fast, and accessible. Excellent service! They responded fast and called to remind me. I will definitely recommend this service to my friends and family. I can also help them out too but being that it was so easy they can also figure it out as well.

      Verified purchase
      Customer ServiceStaff

      Reviewed April 27, 2019

      This company is outstanding in every way! The employees are all very caring and professional. They have been available every time I called or emailed them and they always responded very quickly. I would highly recommend them to anyone who needs help with a debt solution.

      Debt RX
      Debt RX
      Pinned
      Anna, We’re delighted to read your feedback! Thank you for taking time to share your positive experience. We aim to provide the

      perfect service for each customer!

      Verified purchase
      Customer ServiceTransparency

      Reviewed April 24, 2019

      Debt RX helped me consolidate three credit card loans that I could barely make minimum payments. In less than 2 years, I am completely debt free and can now work on my credit rating. They gave me clear information and working with them was simple. Communication was key and I am very pleased Their level of professionalism.

      Verified purchase
      Customer ServicePriceStaffProcess

      Reviewed April 16, 2019

      I was paying way too much interest on some bills. I called Debt RX and they had a cheaper deal for a debt settlement. I liked their process and thus far, the program has been helped a lot by getting us away from all the interest that we were paying. Debt Rx customer is also really good. I dealt with Brian and I was very comfortable working with him. The company calls me and works with me to help me resolve any concerns. The cost for the quality of service I got is excellent.

      Verified purchase
      Customer ServiceStaffProcessTransparency

      Reviewed April 11, 2019

      I had a couple of major surgeries and that put me behind with stuff. I also had to rescue my daughter from her husband that she didn't know was on drugs. Kevin from Debt RX kept calling and asked me to give him 15 minutes and I gave him that. When he explained things to me, it took another 15. I put my heart into the hands of Debt RX and got started with them. And I am glad I did. They've been so good to me.

      They made the process very easy. All I had to do was follow through on everything they asked me that I needed to do and I did. I started with them in 2013 on the debt thing. I was never late on a payment at any time. Once they explained to me that they try to settle then once the settlement is reached, it goes either through a judge or a lawyer. About half of them went to a judge that made the agreement. During my time with Debt RX, I never got a threatening phone call. The program ended a couple of weeks ago. Kevin came back on the phone and talked to me. He congratulated me. He told me that most people won't even ever pay their debts and would just keep trying to run. In my case, I did nothing wrong. Debt RX tried, in my benefit, to talk to all the people and explain to them. They just said okay.

      It takes a while to get stuff settled and I have the utmost respect for Debt RX. I told my friends that if they have problems, they need to go to and talk to Kevin. They can't have anything in collections. I told Kevin yesterday that through the years I referred five people to them. He asked for their names but I couldn't do that because I made a promise to those people.

      Verified purchase
      Customer ServiceStaff

      Reviewed April 3, 2019

      Debt RX was the first company that I called. I was looking to get out of debt and they gave me a good deal, so I stuck with them. During the debt settlement process, they gave me a phone number that I was supposed to give to all my creditors. All the phone calls went to them and nobody bothered me. The customer service reps who worked with me were never confusing. They came out and told me everything that I had to do. They never lied to me. They even stayed in touch and answered a lot of questions for me.

      They were upfront. They always said that if I had any problems with payments, they'd look it over again. And if they could save me some money on payments, they'd do it. I always had a lot of laughter with them too. Eventually, they got me out of debt. It didn't take all that long to do it. It's only two years and they saved me a pile of money and a lot of confusion. I'd recommend Debt RX with anybody. And if anyone had any questions about them, I'd tell them to call them, and they'd do a great job for them.

      Verified purchase
      Customer ServiceStaff

      Reviewed April 2, 2019

      I couldn't pay what people want us to pay per month and I didn't want to go bankrupt, so I reached out to Debt RX. We're in our second year with Debt RX and it has been an absolutely great experience. Their program lets me pay back slowly. I pay $600 a month, and then they pay it out to whoever they have. I felt relieved working with Debt RX. Their customer service agents were good, concerned and they tried to help me out as best they can.

      Debt RX
      Debt RX
      Pinned

      Ronald, We’re delighted to read your feedback about our Company!! Thank you for taking time to share your positive experience. We aim to provide the best service for each customer!

      Verified purchase
      Customer ServiceStaffProcessTransparency

      Reviewed March 29, 2019

      In the beginning, of the Hardship Debt Relief Program (Consumer Patience program), as a first time consumer member was very unsure on how this program works. The high numerous phone calls would makes any new member want to give up and surrendered to the creditor it does takes high tolerance unable to surrendered towards the creditor. I haven't given up and wanted to maintain within my 48 months program and be financial debt free and worry about my future outlook.

      As long, the consumer felt the responsibility by DSG within the program, then the maintained relationship with DSG will further growth when first started with the program. Speaking with the customer service will be with utter confidence, as opposed to the beginning of the program. In my opinion this is exactly, how my first experience felt. There wasn't any negative feedback about the customer service staff majority was on the same page in able to give me further situational support. DSG customer staff member would reach out to me and checking updates, which is very nice of them; great care towards the customer, since this is a long-term experience.

      Especially, in the program mentions possibility the creditor will sent out a lawsuit letter out towards the debtor. Once the debtor actually received this letter from the creditor can make the situation depressing, but all DSG staff(various depts.)->Legal Veritas ( various depts.)-> Assigned attorney to your case (my attorney was very patient with me and wasn't rude and understands this is a first time member joining into this program-explains the ins-outs how does it works). This has changed positively my entire outlook of joining into the program when my depressing/stressful situation trying to figure out how to dealt with being sued by the creditor(No one wants to be sued and it does makes you helpless). It shows DSG staff does cares about you and wouldn't leave you out in the cold(creditors).

      My experience within 3+ month within the program slowly boost my financial confidence one day at a time, until 48 months ends. This is two-way communications in able to open up to the DSG staff and be honest with yourself, through the process have I break the DSG agreement by mistake, due to creditors tricky tactics luring you away within 30-90 month period.

      The DSG staff was very pleasant towards me understands a new member has numerous questions and it would be answered in orderly fashion. However, a suggestion it would be nice there would a one weekend DSG staff customer service line. In case, any debtor received a time sensitive urgent mail must be answered within a reasonable time back to the creditor. This way the customer wouldn't felt anxious would I be able to return back my answer in time?[Very important: any member might would felt this way]

      My entire experience so far is very positive from confused towards better understandings on how the Hardship Debt Relief Program (Consumer Patience program) works. Every DSG staff member who works very hard to handle each customer financial debt case by case basis is very important. Each day DSG staff member going into work might be, Does it matter at all? (As a member it isn't wasted at all and it sure does matter on the future outlook of the member assigned to the case.) Thank you to all the DSG staff members for answering my customer service line and being supportive in able to tactical my financial debt one at a time, also the Legal Veritas working alongside with the program to reinsure to make the experience my financial stress, as painless as possible.

      Verified purchase
      Customer ServicePriceStaffProcess

      Reviewed March 25, 2019

      I liked the way that Josh, Debt RX's rep, presented the program and his personality impressed me. He seemed to be very knowledgeable, more than some of the other fellas that I talked to. I felt very comfortable working with him and he addressed my concerns and questions very satisfactorily. The interest rates were getting much too high on the credit cards and I was getting in over my head. He asked me who the individual people that I owed money to, how much it was, and what the account numbers were. He wrote all that down and came up with a figure. He said that was what I would pay monthly for four years, which includes paying off that debt and their fees. The amount due each month is perfect.

      Verified purchase
      Customer ServiceStaffProcess

      Reviewed Feb. 21, 2019

      I had a lot of debt that I wanted to try to get rid of and have Debt RX help me with. It was a pretty substantial amount, so it was gonna take a lot of time to get it done. When the program started and I was still getting my bills from the creditors each month, one of the first things that Debt RX told me was that if I'd have a change of address, I could use their address so all the creditor stuff would go to them and they could see what was going on. That eased my mind and I didn't get any more trouble from the creditors. They also told me not to call the creditors and that to make them call me more and try to let Debt RX do all the dealings with them. They would always say that they had a recording and they would call and check on me to see if the creditors were bothering me. And they offered lawyers and everything that could deal with the creditors if there were problems.

      The payment was $750 and Debt RX automatically withdrew it out of my checking. Then I retired and at the time, it was getting hard for me to handle the $750. I asked them if they could instead take out 550 so I'd have enough money to buy stuff, and they okayed that. That messed up the time frame to finish the program so it took quite a bit longer. But now, I just finished with it. The people I worked with were really friendly and very helpful. Everything seems to work fine with them and I, and they also seem to make a good deal with the creditors.

      Verified purchase
      Customer ServicePriceStaffProcess

      Reviewed Feb. 11, 2019

      I spoke with Debt RX and they were cheaper than most. They have a very nice customer service but you talk to a different person every time you call. In getting started with the program, I had to sign a bunch of paperwork. We had to tell all the creditors to leave me alone and go through Debt RX to try to get everything settled. The payment plan was a little tough. You gotta pay more to get anything going. I've been with Debt RX for 5 years now which is way too long. They initially told me it would be a four-year program. They should stick to what they tell you. They also told me they would settle for pennies on the dollar, which they did, but not as low as what they should have.

      Debt RX
      Debt RX
      Pinned

      Many thanks for the feedback, Dustin! We’re pleased to hear you’re satisfied with our Company. We’d love to hear more about what we can do to make this a five-star experience. Not sure if you realized that the balances you reported to us at enrollment turned out to be higher and that extended your program a bit. And in looking at the original quote we gave you, we came in 3% Less than we quoted! We appreciate you taking the time providing feedback and congratulations on being debt free!

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      Debt RX Company Information

      Company Name:
      Debt Settlement Group (Debt RX)
      Company Type:
      Private
      Address:
      5257 Buckeystown Pike #127
      City:
      Frederick
      State/Province:
      MD
      Postal Code:
      21704
      Country:
      United States
      Website:
      debtrx.com