Debt RX Reviews

They made the process very easy. All I had to do was follow through on everything they asked me that I needed to do and I did. I started with them in 2013 on the debt thing. I was never late on a payment at any time. Once they explained to me that they try to settle then once the settlement is reached, it goes either through a judge or a lawyer. About half of them went to a judge that made the agreement. During my time with Debt RX, I never got a threatening phone call. The program ended a couple of weeks ago. Kevin came back on the phone and talked to me. He congratulated me. He told me that most people won't even ever pay their debts and would just keep trying to run. In my case, I did nothing wrong. Debt RX tried, in my benefit, to talk to all the people and explain to them. They just said okay.

It takes a while to get stuff settled and I have the utmost respect for Debt RX. I told my friends that if they have problems, they need to go to and talk to Kevin. They can't have anything in collections. I told Kevin yesterday that through the years I referred five people to them. He asked for their names but I couldn't do that because I made a promise to those people.

They were upfront. They always said that if I had any problems with payments, they'd look it over again. And if they could save me some money on payments, they'd do it. I always had a lot of laughter with them too. Eventually, they got me out of debt. It didn't take all that long to do it. It's only two years and they saved me a pile of money and a lot of confusion. I'd recommend Debt RX with anybody. And if anyone had any questions about them, I'd tell them to call them, and they'd do a great job for them.

As long, the consumer felt the responsibility by DSG within the program, then the maintained relationship with DSG will further growth when first started with the program. Speaking with the customer service will be with utter confidence, as opposed to the beginning of the program. In my opinion this is exactly, how my first experience felt. There wasn't any negative feedback about the customer service staff majority was on the same page in able to give me further situational support. DSG customer staff member would reach out to me and checking updates, which is very nice of them; great care towards the customer, since this is a long-term experience.

Especially, in the program mentions possibility the creditor will sent out a lawsuit letter out towards the debtor. Once the debtor actually received this letter from the creditor can make the situation depressing, but all DSG staff(various depts.)->Legal Veritas ( various depts.)-> Assigned attorney to your case (my attorney was very patient with me and wasn't rude and understands this is a first time member joining into this program-explains the ins-outs how does it works). This has changed positively my entire outlook of joining into the program when my depressing/stressful situation trying to figure out how to dealt with being sued by the creditor(No one wants to be sued and it does makes you helpless). It shows DSG staff does cares about you and wouldn't leave you out in the cold(creditors).

My experience within 3+ month within the program slowly boost my financial confidence one day at a time, until 48 months ends. This is two-way communications in able to open up to the DSG staff and be honest with yourself, through the process have I break the DSG agreement by mistake, due to creditors tricky tactics luring you away within 30-90 month period.

The DSG staff was very pleasant towards me understands a new member has numerous questions and it would be answered in orderly fashion. However, a suggestion it would be nice there would a one weekend DSG staff customer service line. In case, any debtor received a time sensitive urgent mail must be answered within a reasonable time back to the creditor. This way the customer wouldn't felt anxious would I be able to return back my answer in time?[Very important: any member might would felt this way]

My entire experience so far is very positive from confused towards better understandings on how the Hardship Debt Relief Program (Consumer Patience program) works. Every DSG staff member who works very hard to handle each customer financial debt case by case basis is very important. Each day DSG staff member going into work might be, Does it matter at all? (As a member it isn't wasted at all and it sure does matter on the future outlook of the member assigned to the case.) Thank you to all the DSG staff members for answering my customer service line and being supportive in able to tactical my financial debt one at a time, also the Legal Veritas working alongside with the program to reinsure to make the experience my financial stress, as painless as possible.

The payment was $750 and Debt RX automatically withdrew it out of my checking. Then I retired and at the time, it was getting hard for me to handle the $750. I asked them if they could instead take out 550 so I'd have enough money to buy stuff, and they okayed that. That messed up the time frame to finish the program so it took quite a bit longer. But now, I just finished with it. The people I worked with were really friendly and very helpful. Everything seems to work fine with them and I, and they also seem to make a good deal with the creditors.