Convergent Reviews

After receiving more than a dozen calls from Convergent, I used my phone's call blocking feature to capture calls from those pests. Now, whenever they call me, all they get is a busy signal. If your phone has that capability, I suggest you use it to stop annoying calls.

On 4/14/2011 I sent a check to ER Solutions for a credit card. My account was with HSBC card services. My balance was $2124.75. I sent them a check for $1062.38. For Settlement in full. I thought that that was the end of it. I am now being contacted by lawyers that I owe $1453.36. Why am I paying more when I payed what they wanted. I am trying to pay my debt off. They should have said something about it. Not wait 3 years later.

From my understanding Convergent Outsourcing and ER Solutions are one in the same company, which I didn't know when I first started researching this problem, but it makes it seem worse now. I checked my credit report September of 2013 (last year) and noticed two collections from ER Solutions, but both for the same company, Comcast. One was over $500 and the other was over $300, they were both put on my credit reports back in 2008 and were scheduled to fall off in 2015. I disputed them through the three credit bureaus and they were both removed from my all three of my reports in October of 2013, due to it being fraud and I never had any knowledge of having an account with Comcast (I was only 20 and still living at home with my parents who did not have Comcast).

They have left messages for my adult daughter on my home phone. The messages do not give the company's name or a return phone number. It's one of those irritating computer generated calls. I had to hunt high and low and finally had to become a "skip tracer" to get the name and number for these creeps to tell them to stop calling me. The guy who spoke to me said that they had a 'business matter with my daughter'. He said it was from 2007... This is 2014! These rear ends will grovel and belly crawl through raw sewage to wring a dime out of a dead dog. They should be put out of their misery for the sake of humanity.

On 10/10/13, I received a letter from Covergent Outsourcing, Inc. stating that they are collecting on a debt of mine with the original creditor being Providian National Bank. The only time I ever had a credit card with Providian was one that I opened in 1993 and paid in full in 1998. Of course, I have no record of these payments since this was 15-20 years ago. The credit limit on this account was $100, and yes, due to being an irresponsible kid, it did go to collections for non-payment before I paid it off in 1998, along with several hundreds of dollars of interest.

I received a statement from ER Solutions, Inc. concerning a Regions Bank debt on an account that I have never owned. I have tried calling ER Solutions but they have hung up on me thrice when I tried to communicate that the account is not mine. I did have a Regions credit card which has been paid in full. ER Solutions calls and harasses my parents even though they have my correct contact information. This is showing up on my credit and is not correct. What do I do?

This company calls me every few days using an auto dialer. When I press the number to speak to someone, I get a recording telling me they are too busy and to leave a message. I do not owe any money to them so I tried to tell them to stop calling my number as it is a brand new phone number and they continue to auto dial me every few days. I cannot get them to stop.

My caller ID shows ** and E R Solutions. They call daily using an automated dialer and leave an automated message asking for person I have never heard of. They say if this is not the person they are looking for to hang up, which I do, but it has not stopped the calls. I do not have any debts and know no one with even a remotely similar name that they care calling for, and I have had this phone number for nearly ten years. So they obviously are calling the wrong number. I just started keeping track of their calls yesterday, but my phone records would likely show the other times they have called. I am keeping a record of their calls. It’s bothersome and upsetting. I feel helpless to stop them. It hasn’t cost me any money, but I would love to sue them for punitive damages.

These people billed my Century Link account for $14.95. When I called them at 888-300-3724, they told me that somewhere on the internet, I filled out some forms requesting their services. No Way! It is a voice mail service that never would happen, because Century Link would receive the voice mail before ESBI ever could. A service that never happens! My guess is I never read the license agreement for an unrelated form that I may have filled out.

I had contacted ER Solutions on 5/21 regarding a Sprint account. I had owed a balance of $696.37 and had received a settlement letter of $348.19. The letter stated if I want this offer, I have 45 days to call. So I called today letting them know I will be sending out a payment next Friday. The woman told me I had to pay it now over the phone. She went on to tell me that I had 45 days to dispute it. When I told her I was calling to "let you know that I was accepting your offer," she then asked me for my bank or credit card info, so she can post for next week and I refused. I told her I will make the payment and will need a letter letting me know our agreement. She then told me that no, that's not how it works, that ER will send me a letter after I pay. I felt that she was scamming me and told her forget it. I'll pay it when I can. I also noticed that I can pay through their website but they have the full balance, not the settlement amount. It would have been easier if I could pay it online and feel better knowing that I could have printed it out that it was paid. Having a peace of mind is the last thing this creditor wants for those willing to pay.

On May 2009, I moved out from my old home and on June 1, 2009, I moved to new location. In that period, I spoke with one Verizon's representative about my moving and requested my basic FIOS service to be moved to my new location in same town. On 25 June 2009, from my new location, I cancelled (second time) FIOS services at my old location and ask for new service at my new home. My new telephone was given to me on same day Verizon order NJ00027417401.

I contacted ER Solutions on 2009 to try to settle a debit with HSBC credit card. They advised me that they would accept a settlement in installments (which was what I was offering at that time). Ok, I didn't have the payment in full as they wanted, so I forgot about it for few months. Then, in 10/08/2009, they sent me a letter with an offer for a settlement. I accepted but could not pay it in full, so I wrote them a letter explaining my reasons for not being able to pay it in full but I also sent 2 checks (with 2 weeks apart due dates) to pay the settlement. They deposited my checks and never contacted me back which made me assume that they accepted my terms.