California Check Cashing Stores Reviews

I took out a payday loan and it took them 11 days to cash my check making me unable to take out another payday loan when I really needed to. The employee's response that they're having problems with their system does not explain why they took so long. When I called the stores days earlier asking why my check hadn't been cashed, the same employee explained that they were giving their customers more time to pay back their loans, which would have been fine if I was able to take out another loan before then.

This company wrote two checks in my name and cashed them. When I called the store they gave me their corporate number. I wanted to touch bases with them to fix the situation before making a police report. The lady in the store was nice but when I called corporate the lady laughed and said, "Let me transfer you to our IT dept" and then hung up on me. I have the check images and they are not my checks. And on it says "Your customer has preapproved and authorized this check." I have done no such thing. I will be contacting and making a police report, contacting my bank again, and finding out if there is anyone else I can contact.

On March 3rd I paid advance loan, that loan was taken out on Feb 1st. The store I paid it at, has verified to corporate office that I did pay it. Check was sent to my bank, and I was charged overdraft fee. I received a call today, Tom was very rude. I called corporate office, spoke to a supervisor, rude as well. I am being harassed with phone calls, however they say it is not harassment because I owe the money. I am on social security disability and can not deal with stress. Countless calls have been made to them and problem still not resolved.

Male named david from corporate office/customer service contacted me about my loan since I had dealt with a disrespectful, rude, liar, unprofessional male by the name of juan that called first but treated me like a criminal. Cut me off when I spoke or mentioned to work with me so I could try to pay back their loan only to turn out the same way like juan. Poor attitude and demanding!!! Yet david is supposed to be in a higher position than juan?!? This company trains their staff in a very unprofessional way. All these clowns over the phone will not let you speak and wont care what you have to say. If their service was much better maybe a lot of customers that owe back money would want to pay back but when you have ignorant staff working for your company people will just blow you all away just as you guys do to customers!!!

I've been a customer with CCCS for over 4 years and the contact I had with your office has been rude, disrespectful, and downright unprofessional. I had a misfortune of my monetary circumstances and was left with no option but to pay my 300.00 loan on an installment plan since my social security monthly payment has been temporarily reduced due to an overpayment over a period of time, this was done without warning.

California check Cashing took a $160 Western Union payment to a biller. That biller is PG&E, my utility company. I was charged $1.50 for the transaction service charge. This transaction took place on June 2, 2014. I received a receipt and a printed screen shot from the representatives computer screen as my receipts. I checked the receipt and it had the correct PG&E account number. Then I received a letter from my PG&E office on June 11, 2014 advising 15 day notice to pay.

Incident occurred 2/20/14 approximately 12:30pm. I purchased a van from a co-worker, she took the check I wrote her to this place. The worker Melanie or Alini called me with only her name. I had to ask what company she was with. She asked me to call my bank on 3-way to verify I had enough to cover the check. To me that's a red flag because my own mother doesn't know my account amounts. Because I have the van and title I want to make it as painless to my co-worker as possible, so I called my bank Wells Fargo on a conference call with the clerk; the other workers in the clerk's office were loudly laughing and playing.

I cashed two checks that were given to me by a bill pay. The person that I didn't receive the checks and put a stop payment. In the meantime, I cashed the checks. Not only did they charge me $59.00 a check, the checks came back to them. It isn't my fault that this happened and they refuse to stop calling. They said they want the $2000.00 back that was cashed. Excuse me, but I didn't get $2000.00. I don't mind paying it back but they aren't going to get money back that I didn't get. Plus they are flat out rude and ruthless. They have called my friends, tried to call me work and are now calling my boyfriend. Go get the money from the guy who owes it to me and don't try to charge me for something I didn't get. They need to get a clue. Plus why would I want to deal with a company that hides behind a completely different name.

I went into a CCCS around 7 last evening to cash a SSI check that I had recently received. The clerk took my ID, had me sign AND put my SS number on the back of it. Then shortly proceeded to tell me that as a first time client they couldn't cash my check because I didn't have a PHONE! She also hassled me on why the check was written on the 4th and I was only cashing it now? The 17th. Like 2 weeks is that big of a deal? Actually I had just gotten it in the past couple of days. If it was 6 months old then I could see... but 2 weeks? In any event she said they couldn't cash it unless I had a viable phone number. Now on a website specifically for this store they state they will cash GA and SSI checks with Calif ID, nothing about phones. They supposedly work with homeless outreaches and I'm wondering how many homeless people have phones? Seriously?

I visited a California Check Cashing Store on July 9, 2013. I went to purchase money orders. I had five hundred dollars cash and asked if I could purchase the rest with my debit card. The employee said yes. Upon reviewing my receipt, I noticed a charge of $8.63. I was quite puzzled so I went back in to ask the clerk what the charges were for. She explained the charges were for the purchase of the money order with my debit card.

It's afternoon that time at San Mateo, Norfolk branch. One of your staff, I don't know her name, but she is a Spanish girl, a medium-built body, little chubby. It happened on June 18 afternoon. I bought a money order check, and then I just asked her where I can see the date where I purchased the check. She said purchase with a smile. It's a big foul. I felt so humiliated and so ashamed because one of her colleagues heard what she said. It's a guy in the counter. I want to tell her that if I pronounced it wrong, she doesn't need to say it again. She said "purcheese" with a big smile in her face. I'm like a candle slowly melting because I'm so ashamed and had been humiliated. I hope the owner will see this and I hope you will teach your staff to not become a bully and give respect to your customers. I'm just hoping that you will have an action for this and it won't be erased and forgotten. Please teach your staff to respect your customers because we pay for a good service and respect is part of it.

I was not told it was going to be more than $69.00 to e-file. My refund was for $380.00. I only received $97.00. If I was properly informed, I would not have e-filed.

I received a check from a person for doing an installation. Since I was given the check on Friday evening and had someone help me, I cashed it at California Check Cashing. That Sunday, my client cancelled the check because of an issue he was having (mind you, he lives about 110 miles away). Went back out there, he dropped his internet service provider and so I was not able to get his service up on the internet. Anyhow, I was given a call by a very rude person calling from California Check Cashing. She stated that my client was suing me and even gave me a name of an attorney that was representing him. She then told me that she was going to call the cops because I may have forged the check. Of course, she did speak with the owner of the check and knew he had canceled it, thus impossible for them to even accuse me of forging a check.

I got a title loan on a 2006 Pontiac Solstice for $2,500 for an emergency. I hesitated but the loan was described as a simple interest loan with no prepayment penalties. I told them at the physical store site that I want the automatic withdrawal to be on the second of every month. They said no problem, come in next month and change it. I did but their corporate offices continued to withdraw on the 21st. Overdrafts contributed to my account closure; predatory and severe compounding interest charges. I have paid over $2,000 in interest charges and was told over the phone that I have a $3,011 payoff. I have requested numerous times for written documentation and have not received any. I have been threatened repeatedly with repossession. I have every intent to pay what is reasonably owed. But this loan is not what was described to me.

I went to cash a bill payment processed check. They refused to cash it after stamping it for deposit to their account. It was the rudest service I ever had and after all the "Oh it's okay, I have to verify," they still refused. The sign says any checks. It doesn't say any check, but mine.

This is bad customer service. I went in to cash my check and they took half my check of one hundred dollars that I only had to feed my family. The lady was so rude and started arguing that I had to pay money that I owed them since 2005. I'm never going there again. They're just finding a way to take everyone's money. Their fees are so high.

I had to close out the checking account due to a fraudulent withdrawal from the account. Somehow, this company is causing me to accrue insufficient funds charges over and and over again. I had received a threatening phone call from someone who sounded like he was from India. I could barely understand him and told him to send me something in writing. The situation is anything but resolved.

I think I am being told to scam others with what I am not able to click up too. I, too, am on SSI, and I feel that they are scamming me. The result of the matter is that I went to California Check Cashing and Nena told me to Google the name of the website the same exact way it was spelled and it led me to get to the bottom of where this emergency is necessary. I oversaw everyone that ConsumerAffairs posted up for them and realized that there are a few people in my area that have been hit and I state that in every quota.

I filed my taxes here. The Filipina woman who helped me told me that I would be getting $500 something after all the fees, and $77 for my state tax return. I made more in year 2010. I asked her why am I getting so little. And she said that it's like that. So, I waited in less than a week. She called me and told me I can pick up my check. She again repeated that I would be getting $500 something on the phone. She said it in two occasions. When I came to pick up my check today, Saturday at 12:00 pm, she told me I will only get $384 because they charged me fees and e-file, etc. She said there is no way that she made a mistake somewhere.

I cashed a paycheck from my employer at their check cashing store. I received the amount of the check less their processing fee. A month or two later, the paycheck bounced unbeknown to me, until I received a phone call from the store. My employer began having noticeable issues around the time I received the phone call. They said they would try cashing it again. Shortly thereafter my employer went out of business. A month or two later I received a letter in the mail threatening me with a law suit if I did not pay the full amount of the check back plus a bounced check fee.