Arrowhead Credit Union Reviews

Fontana, CA

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Edited by: Tammy Burns

About Arrowhead Credit Union

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Arrowhead Credit Union is a not-for-profit financial cooperative headquartered in Rancho Cucamonga, California. Founded in 1949, it offers a range of financial products, including checking and savings accounts, loans and credit cards. Arrowhead Credit Union aims to provide its members with low fees, competitive rates and exceptional customer service.

Visit www.arrowheadcu.org
Pros
  • Wide variety of accounts
  • Some competitive APYs
  • Involved in the community
Cons
  • Limited service area
  • Some monthly service fees
  • Low APYs on some accounts

Arrowhead Credit Union Reviews

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    Page 2 Reviews 20 - 50

    Reviewed Nov. 23, 2010

    We recently closed our account due to the ever increasing fees for this and that. And for some time now my daughter was trying to find out why was her money vanishing from her account at an increasing rate and was in the negative every time she would go to make a deposit. A while back a teller asked if she wanted to join a program that would eliminate fees if she used her ATM card as debit only, she said yes. They lied.

    It appears to be some sort of overdraft. Every time she would check her account it showed she had the funds; they falsely show account balances to prod her to withdraw money that actually isn't there. She went this morning to deposit a paycheck and Christmas bonus check and she was negative almost $300. They took every dime and she now has zero money. She went to a teller she has spoke to before who has helped her in the past and the teller asked if she signed up for this program and put a piece of paper on the counter.

    My daughter read it and said that’s not what I was told this was and I was never shown anything. The teller’s response was, “I'm sure you weren't." Arrowhead Credit Union is scamming people and stealing money. Theft of all of my daughter’s money results in no money to pay bills.

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    Reviewed July 15, 2010

    I bought a truck and financed it through Arrowhead Credit Union less than a month ago and already made one payment on the car loan yesterday. The truck got repossessed by the bank at around 7 pm.

    I tried to contact the bank and it was closed and I called the 1-800 number and they said that they couldn't help me with car loans, and to call back during regular business hours. I'm still not able to talk to anyone in the bank and I don't understand why this truck is being repossessed.

    This has caused tremendous hardship on my family and work because my husband and I work like 30 miles from each other and our work hours don't allow for the use of just one vehicle.

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    Reviewed Dec. 28, 2008

    What gives you the right to send my credit union a negetive credit report without proper notification to me first who in the hell gave you permission?
    Thanks for your vote!
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    Arrowhead Credit Union Company Information

    Company Name:
    Arrowhead Credit Union
    Website:
    www.arrowheadcu.org